Senior Solutions Design, Manager
📍 Job Overview
Job Title: Senior Solutions Design, Manager Company: DSV Location: Atlanta, Georgia, United States (Remote Option Available) Job Type: Full Time Category: Solutions Design / Operations Management Date Posted: February 09, 2026 Experience Level: 7+ Years Remote Status: Remote OK
🚀 Role Summary
- Drive organic and new sales growth by designing innovative and compelling supply chain solutions within focus markets, verticals, and products for the Americas Region.
- Lead cross-functional teams and engage directly with potential and current customers throughout the solution design and implementation planning phases.
- Manage multiple large-scale operational solutions design projects simultaneously, ensuring on-time delivery and adherence to DSV's Solution Design and Rules of Engagement processes.
- Develop comprehensive proposals by leading scoping efforts, complex data analysis, new operational designs, costing, pricing, facility layouts, and presenting solutions to internal and external stakeholders.
📝 Enhancement Note: This role is positioned within the "Solutions" division, indicating a strong focus on pre-sales engineering and the strategic design of logistics and supply chain services. The "Manager" title, coupled with the responsibility for training and potential direct reports, suggests a blend of individual contribution and team leadership. The remote flexibility across multiple US locations is a significant advantage for candidates outside of the immediate Atlanta area.
📈 Primary Responsibilities
- Lead the end-to-end design of complex supply chain solutions for external and internal customers, ensuring differentiation and alignment with DSV's capabilities.
- Manage the Request for Proposal (RFP) response process, including detailed analysis of customer requirements, identification of critical gaps, and development of robust assumptions.
- Conduct thorough data analysis, including data needs assessment, collection, and interpretation, to inform operational designs, facility layouts, and staffing plans.
- Develop detailed cost models, pricing structures (fixed/variable, fully variable, cost-plus), and P&L analyses to support profitable and competitive solutions.
- Create and deliver compelling presentations to internal teams and external clients, effectively communicating the proposed solution's value proposition and DSV's operational strengths.
- Collaborate closely with internal functional groups (e.g., Sales, Operations, IT, Finance) to ensure seamless proposal development and buy-in.
- Provide project management and/or engineering support for new business implementations and continuous improvement initiatives for existing operations.
- Stay abreast of industry trends, innovations in handling/storage equipment, supply chain technology, and operational best practices to drive innovation and competitive advantage.
- Mentor and develop Senior Solutions Engineers and Solutions Engineers, fostering a culture of continuous learning and skill enhancement.
- Contribute to the development and refinement of internal solutions team tools and processes to improve efficiency and effectiveness.
📝 Enhancement Note: The emphasis on "Rules of Engagement" and "Solution Design process" highlights the importance of structured methodologies. Candidates should be prepared to demonstrate their ability to follow and improve established processes, not just create ad-hoc solutions. The mention of "direct report responsibilities" indicates potential for career progression into formal team management.
🎓 Skills & Qualifications
Education:
- Bachelor's degree required, preferably in Engineering.
Experience:
- Minimum of 7+ years of experience in contract logistics warehousing and/or manufacturing support solutions design within the third-party logistics (3PL) industry.
- Equivalent experience in operational design and implementation outside of the 3PL industry will also be considered.
- Experience in solutions design and/or operations management within Hi-Tech, Auto, Industrial, Healthcare, Retail, and/or FMCG verticals is highly desirable.
- Previous experience with consulting firms focused on supply chain or within the 3PL sector is a plus.
- Operations management and/or implementation management experience is a plus.
Required Skills:
- Supply Chain Solutions Design: Proven ability to design, develop, and present complex, innovative supply chain and logistics solutions.
- Data Analysis & Mining: Expertise in data analysis, data mining, identifying data needs, collection, and interpretation to support operational design.
- Financial Acumen: Strong understanding of P&L analysis, return calculations, cost modeling, and developing a wide variety of pricing structures (fixed/variable, fully variable, cost-plus), with a strong grasp of market competitive pricing.
- Warehouse Operations: Thorough understanding of warehouse operations, including material flow, storage strategies, and labor planning.
- Project Management: Demonstrated ability to lead multiple large-scale projects simultaneously, manage timelines, and ensure on-time delivery.
- Presentation & Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to all organizational levels and external customers.
- Leadership Skills: Proven leadership capabilities, including the ability to lead cross-functional teams, mentor junior staff, and potentially manage direct reports.
- Problem-Solving: Ability to deal effectively with ambiguous situations, interpret complex data, and develop creative solutions to logistical challenges.
Preferred Skills:
- AutoCAD: Experience with facility layout design and visualization tools.
- Microsoft Excel (Advanced): Proficiency in Excel for complex data analysis, modeling, and reporting.
- VISIO: Skill in process mapping and workflow documentation.
- Power Query / Power Sheets: Experience with data transformation and preparation tools.
- Simulation Software: Familiarity with simulation tools for operational modeling and optimization.
- Network Modeling Software: Experience in designing and optimizing logistics networks.
📝 Enhancement Note: The requirement for a Bachelor's degree in Engineering, coupled with 7+ years of experience in logistics solutions design, indicates a role that demands a strong technical and analytical foundation. The emphasis on pricing structures and P&L analysis suggests the need for a commercially minded individual who can balance operational efficiency with financial viability.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
- Solutions Design Case Studies: Showcase examples of complex supply chain solutions designed for clients, detailing the problem, your approach, the solution implemented, and quantifiable results (e.g., cost savings, efficiency improvements, service level enhancements).
- RFP Response Contributions: Evidence of your role in analyzing RFPs, developing proposal content, and presenting solutions. Highlight your ability to interpret complex requirements and craft compelling responses.
- Financial Modeling Examples: Demonstrate your capability in P&L analysis, cost modeling, and developing pricing structures. Include examples of how you've balanced profitability with competitive market positioning.
- Process Flow Diagrams: Visual representations of warehouse operations, material flow, or supply chain processes you've designed or optimized, potentially using Visio or similar tools.
Process Documentation:
- Methodology Adherence: Be prepared to discuss your understanding and application of established solution design methodologies, such as DSV's "Solution Design and Rules of Engagement process."
- Workflow Optimization: Provide examples of how you have analyzed, redesigned, and optimized operational workflows to improve efficiency, reduce costs, or enhance service levels.
- Data-Driven Decision Making: Illustrate how you use data analysis to inform design decisions, validate assumptions, and measure the impact of implemented solutions.
📝 Enhancement Note: Given the role's focus on designing solutions for clients, a strong portfolio demonstrating past successes in similar capacities is crucial. Candidates should be ready to articulate their process for approaching a new client engagement, from initial scoping and data gathering to final solution presentation and costing.
💵 Compensation & Benefits
Salary Range: $140,000 - $170,000 Annually
- Note: The provided range is based on the job posting's explicit mention of expected base pay. Actual compensation will be determined by factors such as job-related knowledge, skills, experience, geographic location, and other objective business considerations.
Benefits:
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan (e.g., 401(k)) with potential company match.
- Paid time off, including vacation, sick leave, and holidays.
- Potential for annual bonus or performance-based incentives.
- Opportunities for professional development, training, and certifications.
- Travel opportunities (plane and automobile) for client interactions and site visits.
- Employee Assistance Program (EAP).
Working Hours:
- Typically 40 hours per week.
- Willingness to work evenings and weekends as needed to meet project deadlines and client demands.
📝 Enhancement Note: The salary range provided is competitive for a Senior Manager role in Solutions Design within the logistics industry in the US. The emphasis on "base pay" suggests that total compensation could be higher with bonuses or incentives. The expectation for evening and weekend work is common for client-facing, project-driven roles in this sector.
🎯 Team & Company Context
🏢 Company Culture
Industry: Global Transport and Logistics Company Size: DSV is a large, global enterprise, ranking as the world's 3rd largest supplier of global solutions within transport and logistics, with close to 160,000 colleagues in over 90 countries. Founded: 1976
Team Structure:
- The role sits within the "Solutions" division, specifically supporting the America Region Solution Design Team.
- This team likely collaborates closely with Sales, Operations, IT, and Finance departments across the organization.
- The Senior Manager is responsible for the ongoing education and development of Senior Solutions Engineers and Solutions Engineers, indicating a mentorship and potential leadership role within a team structure.
- The position has the potential for direct report responsibilities, suggesting a growing team or potential for team expansion under this role.
Methodology:
- Data-Driven Design: Solutions are developed through rigorous data analysis, identification of customer needs, and evaluation of various factors.
- Structured Processes: Adherence to DSV's established "Solution Design and Rules of Engagement" process is critical, emphasizing a systematic approach to solution development.
- Customer-Centricity: A strong focus on understanding and meeting the needs of external and internal customers is paramount.
- Innovation & Improvement: Continuous exploration of industry innovations, technology, and best practices to drive new solutions and enhance existing operations.
Company Website: https://www.dsv.com/
📝 Enhancement Note: DSV's global scale and history suggest a stable yet dynamic work environment. The company culture emphasizes performance, growth, inclusivity, and a forward-thinking approach to logistics. The "Solutions" division is likely a high-impact area focused on driving new business and enhancing customer value through expertly designed logistics services.
📈 Career & Growth Analysis
Operations Career Level: This is a Senior Managerial role within Solutions Design, indicating a significant level of responsibility and expertise. It bridges individual contribution with leadership, requiring the ability to manage complex projects and potentially teams. Reporting Structure: The role reports into the America Region Solution Design Team structure. It involves close collaboration with sales and operational leaders and potentially manages junior solutions design professionals. Operations Impact: This role directly impacts DSV's ability to win new business and retain existing clients by designing competitive, efficient, and innovative supply chain solutions. The success of these solutions is critical to the company's overall revenue growth and market position.
Growth Opportunities:
- Team Leadership: Potential to transition into a formal management role with direct reports, overseeing a team of solutions design professionals.
- Specialization: Deepen expertise in specific industry verticals (e.g., Hi-Tech, Healthcare, Retail) or logistics functions (e.g., e-commerce fulfillment, cold chain).
- Strategic Influence: Contribute to the strategic direction of DSV's solutions offerings and process improvements across the Americas Region.
- Cross-Functional Advancement: Opportunities to move into broader operations management, business development, or strategy roles within DSV.
- Continuous Learning: Access to ongoing training, industry conferences, and development programs to stay at the forefront of logistics innovation.
📝 Enhancement Note: The "Senior" title and mention of potential direct reports suggest this role is a key stepping stone for individuals looking to move into broader leadership positions within the logistics and supply chain industry. The emphasis on training junior staff indicates a commitment to developing internal talent.
🌐 Work Environment
Office Type: This is a remote-eligible role, offering flexibility. When not remote, DSV has offices in various locations, including Aurora, IL; Port Reading, NJ; and Lancaster, TX. The specific work environment may vary by location but is generally professional and collaborative. Office Location(s):
- Virtual - US Georgia (Primary listed location, but other options exist)
- Aurora, IL, United States
- Port Reading, NJ, United States
- Lancaster, TX, United States
- Other locations within the US may be considered for remote work.
Workspace Context:
- Remote Work: Requires a dedicated home office setup conducive to focused work, client calls, and virtual collaboration.
- Collaborative Environment: Even in a remote setting, expect frequent virtual collaboration with team members, sales, operations, and clients via video conferencing, email, and instant messaging.
- Technology: Access to DSV's IT infrastructure, including necessary software, communication tools, and potentially VPN access.
Work Schedule:
- Standard 40-hour work week, typically during business hours.
- Flexibility is expected, with the potential need to work evenings and weekends to meet project deadlines, client presentation schedules, or urgent operational needs.
📝 Enhancement Note: The "Virtual - US Georgia" designation alongside other specific office locations and a general "remote in the US" option clarifies that while Atlanta is listed, the role offers significant geographic flexibility for qualified candidates. This expands the talent pool considerably.
📄 Application & Portfolio Review Process
Interview Process:
- Initial Screening: HR or recruiter call to assess basic qualifications, fit, and interest.
- Hiring Manager Interview: In-depth discussion with the hiring manager focusing on experience, skills, and alignment with the role's responsibilities. Expect behavioral questions and scenario-based inquiries.
- Technical/Solutions Design Interview: This stage will likely involve a deep dive into your experience with solutions design, data analysis, financial modeling, and operational design principles. You may be asked to walk through past projects.
- Cross-Functional Interview(s): Interviews with key stakeholders from Sales, Operations, or other relevant departments to assess collaboration skills and understanding of interdependencies.
- Presentation/Case Study: A common element for this type of role. You will likely be given a hypothetical client scenario or a business problem and asked to develop and present a proposed solution, demonstrating your analytical, design, and presentation skills.
- Final Interview: Potentially with a senior leader to discuss overall fit, strategic thinking, and long-term career aspirations.
Portfolio Review Tips:
- Quantify Achievements: For each project in your portfolio, clearly state the business problem, your specific contribution, the solution designed, and the measurable impact (e.g., % cost reduction, % improvement in throughput, % increase in on-time delivery).
- Structure Your Case Studies: Use a consistent format: Problem Statement, Analysis/Discovery Phase, Solution Design, Implementation Considerations, Results, and Key Learnings.
- Highlight Process: Explain your methodology for approaching a new client or project, from data gathering and analysis to solution development and presentation.
- Showcase Financial Acumen: Include examples of pricing models, cost-benefit analyses, or P&L impact assessments you've developed.
- Tailor to DSV: Research DSV's services, target markets, and recent news. Frame your portfolio examples to align with DSV's strengths and strategic objectives.
Challenge Preparation:
- RFP Analysis: Practice dissecting complex RFP documents, identifying key requirements, risks, and assumptions.
- Solution Design Scenarios: Prepare to outline how you would approach designing a solution for a typical logistics challenge (e.g., optimizing a distribution network, implementing a new warehouse management system, handling peak season volume).
- Financial Modeling: Be ready to discuss pricing strategies and demonstrate how you would calculate costs and profitability for a proposed solution.
- Presentation Skills: Practice delivering concise, impactful presentations, focusing on clear communication of complex ideas and demonstrating ROI.
📝 Enhancement Note: The "Senior Solutions Design, Manager" title strongly implies that a presentation or case study will be a critical component of the interview process. Candidates should prepare a compelling presentation that showcases their ability to analyze a problem, design a solution, and articulate its business value, mirroring the core responsibilities of the role.
🛠 Tools & Technology Stack
Primary Tools:
- Microsoft Excel (Advanced): Essential for data analysis, financial modeling, scenario planning, and reporting.
- Microsoft PowerPoint: Critical for creating and delivering client and internal presentations.
- Microsoft Visio: Used for process mapping, workflow design, and facility layout visualization.
- Microsoft Word: For proposal document creation and general business communication.
Analytics & Reporting:
- Power Query / Power Sheets: Beneficial for data extraction, transformation, and loading (ETL) processes, preparing data for analysis.
- Simulation Software (Preferred): Tools like Arena, AnyLogic, or similar for modeling operational scenarios and testing design alternatives.
- Network Modeling Software (Preferred): Tools like Llamasoft (Coupa), Gurobi, or similar for strategic network design and optimization.
CRM & Automation:
- While not explicitly mentioned as primary tools for this role, familiarity with CRM systems (e.g., Salesforce) used by sales teams and potentially ERP/WMS systems DSV implements would be advantageous for understanding the broader operational context.
📝 Enhancement Note: The explicit mention of Visio, Excel, and PowerPoint as required tools, along with preferred simulation and network modeling software, indicates a strong emphasis on analytical and visualization capabilities. Candidates should be prepared to demonstrate proficiency in these tools, particularly Excel for complex modeling.
👥 Team Culture & Values
Operations Values:
- Results-Oriented: A strong focus on achieving and exceeding customer needs (external, internal, and team members) and meeting performance requirements.
- Data-Driven: Decisions are informed by in-depth analysis of situations and data, with a drive for efficiency and measurable outcomes.
- Customer Focus: Striving to understand and meet customer needs is a core tenet, influencing the design of solutions and interactions.
- Collaboration & Teamwork: Working effectively within teams, both cross-functionally and within the solutions group, is essential for success.
- Innovation: A drive to stay informed about industry advancements and incorporate new ideas into solutions.
- Accountability & Ownership: Taking responsibility for project delivery, accuracy of proposals, and meeting deadlines.
Collaboration Style:
- Cross-Functional Integration: Works closely with Sales, Operations, Finance, and IT to ensure comprehensive solution development. Requires strong communication and relationship-building skills to align diverse stakeholders.
- Customer Engagement: Direct interface with external customers, requiring professionalism, strong presentation skills, and the ability to build rapport and credibility.
- Team Mentorship: A collaborative approach to developing and training junior team members, sharing best practices and fostering a learning environment.
📝 Enhancement Note: DSV's culture emphasizes performance, accountability, and a customer-centric approach. For this role, it translates to a need for individuals who can deliver high-quality, data-backed solutions under pressure, collaborate effectively across departments, and contribute to the team's overall growth and success.
⚡ Challenges & Growth Opportunities
Challenges:
- Balancing Complex Demands: Simultaneously managing multiple large-scale projects with tight deadlines, diverse customer requirements, and internal stakeholder needs.
- Navigating Ambiguity: Interpreting complex customer data and situations where information may be incomplete or unclear, requiring strong analytical and assumption-building skills.
- Cross-Functional Alignment: Ensuring buy-in and effective collaboration from various departments that may have competing priorities or perspectives.
- Staying Ahead of Innovation: Continuously learning about new technologies, operational best practices, and industry trends to design cutting-edge solutions in a rapidly evolving logistics landscape.
- Client Presentation Pressure: Delivering high-stakes presentations to senior client stakeholders, where the solution's success directly impacts DSV's business.
Learning & Development Opportunities:
- Advanced Solutions Design: Deepen expertise in specific logistics verticals or complex supply chain challenges.
- Leadership Development: Gain experience in team management, mentorship, and strategic planning through potential direct report responsibilities.
- Industry Expertise: Exposure to a wide range of industries and logistical operations, broadening understanding of diverse supply chain needs.
- Technology Adoption: Opportunity to work with and champion new logistics technologies and software solutions.
- Professional Certifications: Potential for company support for relevant certifications in supply chain management, logistics, or project management.
📝 Enhancement Note: This role presents a significant opportunity for growth for ambitious operations and engineering professionals. The challenges are inherent to a senior, client-facing role in a fast-paced industry, but the potential for learning and career advancement is substantial.
💡 Interview Preparation
Strategy Questions:
- Client Scenario Analysis: "Imagine a client in the [specific industry, e.g., e-commerce retail] sector is experiencing high return rates and increasing shipping costs. How would you approach designing a solution to address these challenges?" Be prepared to outline your data gathering, analysis, design, and presentation steps.
- Pricing & P&L: "Describe a time you developed a complex pricing structure for a logistics solution. What factors did you consider, and how did you ensure profitability while remaining competitive?" Be ready to discuss your approach to P&L analysis and cost modeling.
- Process Improvement: "Walk me through a process you redesigned or optimized in a previous role. What was the problem, what steps did you take, and what were the quantifiable results?" Focus on demonstrating your analytical and problem-solving methodology.
Company & Culture Questions:
- DSV Knowledge: "What do you know about DSV's position in the market, and how do you see our Solutions team contributing to our growth?" Research DSV’s services, global presence, and recent achievements.
- Collaboration Style: "How would you manage a situation where the Sales team has different priorities than the Solutions team regarding a client proposal?" Prepare examples of successful cross-functional collaboration.
- Impact Measurement: "How do you measure the success of a supply chain solution you've designed?" Be ready to discuss key performance indicators (KPIs) and ROI.
Portfolio Presentation Strategy:
- Focus on Impact: Select 2-3 strong case studies that best showcase your skills in solutions design, data analysis, financial modeling, and client presentations.
- Quantify Everything: For each case study, clearly state the problem, your role, the solution, and specific, measurable results (e.g., "Reduced operational costs by 15%," "Improved order fulfillment time by 20%").
- Tell a Story: Structure your presentation as a narrative. Start with the client's challenge, detail your strategic approach, present the innovative solution, and conclude with the positive business outcomes.
- Demonstrate Process: Explain your methodology for approaching each project, highlighting your analytical rigor and systematic design process.
- Be Prepared for Q&A: Anticipate questions about your assumptions, the trade-offs you made, and how your solution aligned with DSV's capabilities.
📝 Enhancement Note: The interview process will heavily scrutinize your ability to translate complex operational challenges into viable, profitable, and compelling logistics solutions. Preparing specific examples and practicing your presentation delivery will be key to success.
📌 Application Steps
To apply for this operations position:
- Submit your application through the DSV careers portal via the provided job link.
- Portfolio Customization: Tailor your resume and cover letter to highlight experience in supply chain solutions design, logistics operations, data analysis, financial modeling, and client presentations. Ensure your achievements are quantified.
- Resume Optimization: Strategically integrate keywords from the job description, such as "Solutions Design," "Logistics," "Warehouse Operations," "Data Analysis," "P&L Analysis," "Pricing Strategies," and "Project Management."
- Interview Preparation: Practice articulating your experience using the STAR method (Situation, Task, Action, Result) for behavioral questions. Prepare to walk through your portfolio case studies and discuss your approach to hypothetical client scenarios.
- Company Research: Thoroughly research DSV, its services, target markets, and recent news. Understand their competitive landscape and how the Solutions Design team contributes to their overall business strategy.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should have a bachelor's degree, preferably in engineering, and at least 7 years of experience in contract logistics or operational design. A strong understanding of warehouse operations, data analysis, and pricing strategies is essential.