Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Tekmetric

Location: Remote, US

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: May 06, 2026

Experience Level: 5-10 years

Remote Status: Remote OK

🚀 Role Summary

• Lead end-to-end user experience (UX) strategy and design for a complex enterprise SaaS platform, focusing on auto repair shop operations.

• Drive product discovery, problem framing, and solution definition in close partnership with Product Management and Engineering.

• Own the complete design lifecycle from initial concept through launch, iteration, and user testing, ensuring a customer-centric approach.

• Champion design consistency and cohesion across a growing family of products and features, leveraging and managing a shared design system.

• Mentor and assist in onboarding new design team members, fostering best practices and knowledge sharing within the design team.

📝 Enhancement Note: While the role is titled "Senior Product Designer," the responsibilities, particularly leading experience strategy, mentoring, and driving discovery, suggest a strong emphasis on strategic design leadership and a significant impact on product direction, aligning with senior-level expectations in a growing product organization.

📈 Primary Responsibilities

• Develop and execute end-to-end user experiences for key workflows within the Tekmetric SaaS platform, from initial concept to final implementation.

• Actively participate in product discovery phases, contributing to the definition of product requirements and user needs through research and analysis.

• Create a range of design artifacts, including wireframes, mockups, interactive prototypes, and user flows, to facilitate user testing and inform design iterations.

• Guide the overall design team towards a shared understanding and alignment on solutions that effectively meet customer needs and business objectives.

• Assist in the onboarding and development of junior design team members, providing mentorship, insights, and best practices.

• Collaborate closely with cross-functional technology teams, including Product Management, Engineering, QA, and business stakeholders, to build and iterate on customer-facing products.

• Partner with other product designers and front-end engineering teams to manage and evolve the design system, ensuring its consistent application across the product ecosystem.

• Work closely with engineering to ensure the visual fidelity, quality, and overall finesse of the product and user experience align with design specifications.

• Regularly solicit and incorporate feedback from peers, including other product designers, product managers, and team members, to refine designs and improve the product.

• Champion UX design cohesion and consistency, ensuring a unified and intuitive experience across a growing family of products and features.

• Act as a strategic design leader, articulating a clear vision for implementing customer-centric experiences that balance design, business goals, and technological feasibility.

📝 Enhancement Note: The responsibilities emphasize a proactive and strategic approach to design, moving beyond execution to include leadership, mentorship, and cross-functional influence, which is typical for senior roles in product development.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience, is often expected for senior design roles.

Experience: 7+ years of professional experience in digital product design, with a significant portion dedicated to designing and shipping enterprise SaaS products.

Required Skills:

• Proven track record of designing and shipping complex digital products, with a specific emphasis on enterprise SaaS applications.

• Demonstrated ability to lead the entire design process, from problem framing and user research through to high-fidelity design, prototyping, and post-launch iteration.

• Proficiency in Figma, including advanced component creation, design system management, and interactive prototyping capabilities.

• Experience collaborating effectively with cross-functional technology teams, including Product Managers, Engineers, QA testers, and business leadership.

• Understanding of modern front-end development frameworks (e.g., React, Angular, Vue.js) and current development philosophies for building responsive web applications.

• Experience with Storybook for documenting and maintaining design system components and usage guidelines.

• Strong ability to create and articulate user flows, wireframes, mockups, and interactive prototypes.

• Experience conducting and leveraging user testing to inform design decisions and validate solutions.

Preferred Skills:

• Experience working within the auto repair industry or with similar complex operational software.

• Familiarity with agile development methodologies and experience working in fast-paced, iterative environments.

• Experience mentoring junior designers and contributing to the growth of a design team.

• Knowledge of accessibility standards (WCAG) and best practices for inclusive design.

• Experience with user research methodologies beyond usability testing, such as interviews, surveys, and ethnographic studies.

📝 Enhancement Note: The requirement for 7+ years of experience and specific tool proficiencies like Figma and Storybook, along with an understanding of front-end development, are strong indicators of a senior-level role requiring deep technical and strategic design expertise.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of design projects, demonstrating your end-to-end design process from problem definition to final solution.

• Examples of high-fidelity designs, interactive prototypes, and user flows that illustrate your design thinking and problem-solving abilities.

• Case studies detailing your role, the challenges faced, the design decisions made, and the impact of your work, preferably with quantitative results.

• Projects that highlight experience with enterprise SaaS products and complex user workflows.

Process Documentation:

• Portfolio pieces should clearly outline the discovery and research phases, including how user needs were identified and validated.

• Demonstrate your approach to iterative design, including how feedback from user testing and stakeholders was incorporated.

• Showcase your understanding of how designs are implemented by engineering, including collaboration and quality assurance aspects.

• Include examples of how you have contributed to or managed design systems and component libraries.

📝 Enhancement Note: The explicit requirement for a portfolio and the emphasis on showcasing the design process, including discovery, user testing, and design system management, are critical for this role and align with industry standards for senior design positions.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in the US with 7+ years of experience in enterprise SaaS, a competitive salary range is estimated to be between $130,000 - $180,000 annually. This range can vary based on specific experience, location within the US (though remote, some companies adjust for cost of living), and the candidate's negotiation skills.

Benefits:

• Health & Wellness:

  • Remote work flexibility.
  • Comprehensive health benefits package including Medical, Dental, Vision, and Prescription coverage. Tekmetric covers 100% of employee premiums and 50% for families.
  • Paid Time Off (PTO) for rest and rejuvenation.
  • Paid maternity, parental bonding, and medical leave to support life events.
  • Free, confidential counseling services through BetterHelp for mental health support.

• Financial & Future Investment:

  • 401(k) Retirement Savings Plan with a generous 100% employer match on contributions up to 6%.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) for tax-advantaged savings.
  • Life and Accidental Death & Dismemberment (AD&D) Insurance for financial security.

• Work Environment & Development:

  • Wellness stipend of up to $60/month for fitness, mental health, or other well-being activities.

  • $300 home office setup bonus after one year of employment to enhance your remote workspace.

  • Support for continuing education to foster professional development and skill enhancement. Working Hours: Standard full-time work hours are expected, typically around 40 hours per week. While remote, flexibility may be available, but consistent availability for collaboration with teams across different time zones is crucial. Travel is expected for company offsites and team events.

📝 Enhancement Note: The salary range is an estimate based on common compensation data for senior product designers in the US tech market. A detailed methodology would involve consulting salary aggregators like Glassdoor, LinkedIn Salary, and industry-specific compensation reports, adjusting for the specified experience level and the SaaS enterprise focus.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software as a Service (SaaS) for the Automotive Repair Industry. This niche focus means the company deeply understands the specific challenges and needs of auto repair shop owners, driving product development tailored to this market.

Company Size: While not explicitly stated, the mention of a "small, growing product organization" and "growing family of products/features" suggests Tekmetric is likely a mid-sized company (e.g., 100-500 employees) that is scaling rapidly, offering opportunities for significant impact.

Founded: Founded in Houston in 2017, Tekmetric has a relatively short but impactful history, positioning itself as an industry leader through innovation and a customer-centric approach.

Team Structure:

• The Product Design team is described as small and growing, indicating a collaborative and potentially less hierarchical environment where individual contributions are highly visible.

• Designers are expected to partner closely with Product Management and Engineering, suggesting a strong cross-functional team structure focused on agile development and iterative product improvement.

Methodology:

• Data-Driven Decision Making: The company emphasizes a "service-first mindset" and "real results," implying that design decisions are informed by data, user feedback, and business impact.

• Agile & Iterative Development: The focus on launching, iterating, and continuously improving products aligns with agile methodologies, where cross-functional teams work in sprints to deliver value.

• Customer-Centricity: Tekmetric's core value proposition is empowering auto repair shops, meaning a deep understanding of customer needs and a commitment to solving their problems are central to their product development process.

Company Website: https://tekmetric.com/

📝 Enhancement Note: The company description highlights a culture of ownership, speed, and directness ("builders, not bystanders"), which is crucial for candidates to understand when assessing cultural fit. The emphasis on "intentional connection" despite remote/hybrid models points to a company that values in-person collaboration through planned events.

📈 Career & Growth Analysis

Operations Career Level: This role is explicitly Senior Product Designer, indicating a level of expertise and leadership beyond entry-level or mid-level positions. It signifies a candidate expected to drive significant aspects of the product design strategy, mentor others, and operate with a high degree of autonomy and influence.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead, Head of Product, or a Product Manager, depending on the specific organizational structure. They will work in close collaboration with Product Managers and Engineering teams within a specific product area or feature set.

Operations Impact: The Senior Product Designer's work directly impacts the efficiency, usability, and overall success of thousands of auto repair shops using the Tekmetric platform. Their designs will influence how these businesses operate daily, affecting their ability to serve customers, manage workflows, and grow. This role has a direct line to tangible business outcomes for Tekmetric's customer base.

Growth Opportunities:

• Leadership & Mentorship: Opportunity to lead design initiatives, mentor junior designers, and contribute to shaping the design team's processes and culture.

• Strategic Influence: Play a key role in defining product strategy and user experience vision for critical areas of the SaaS platform.

• Skill Development: Deepen expertise in enterprise SaaS design, design systems, and cross-functional collaboration, potentially expanding into areas like product strategy or UX research leadership.

• Career Advancement: Potential to move into roles like Lead Product Designer, Design Manager, or Head of Design as the product organization scales.

• Industry Expertise: Gain specialized knowledge in the automotive repair industry's operational technology landscape.

📝 Enhancement Note: The role's senior designation implies a significant opportunity for leadership development and strategic contribution, particularly within a growing company where new roles and responsibilities often emerge.

🌐 Work Environment

Office Type: Tekmetric offers hybrid and remote work models. While remote work is available, the company emphasizes "intentional connection" and expects travel for team and company-wide offsites several times a year. This suggests a blend of remote autonomy with planned in-person collaboration.

Office Location(s): The company has office hubs (implied by the hybrid model and travel expectations), with a founding presence in Houston, Texas. Specific hub locations are not detailed, but candidates should be aware that travel to these hubs for offsites is a requirement.

Workspace Context:

• Remote Flexibility: The primary work environment is remote, allowing for flexibility in managing personal schedules and work-life balance.

• Collaborative Tools: Expect to utilize digital collaboration tools (e.g., Figma, Slack, project management software) to maintain connection and productivity with distributed teams.

• In-Person Connection: Opportunities to build strong relationships with colleagues through regular offsite events, fostering a sense of team unity and shared purpose.

• Home Office Support: A $300 home office setup bonus is provided to ensure a productive and comfortable remote workspace.

Work Schedule: While standard full-time hours (approx. 40/week) apply, the remote nature may offer some flexibility. However, availability for meetings and collaboration across various time zones (especially those relevant to the US market) is essential. The expectation of travel for offsites should also be factored into the work schedule.

📝 Enhancement Note: The emphasis on "intentional connection" and required travel for offsites is a key differentiator for this remote role, indicating a company that values in-person interaction to complement its distributed workforce.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a recruiter or hiring manager screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Review: A dedicated session where candidates present their portfolio, discussing specific projects, their process, challenges, solutions, and impact. This is a critical stage.

• Design Challenge/Exercise: Candidates may be given a take-home or live design challenge to assess their problem-solving skills, design thinking, and ability to apply their skills to a relevant problem.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to evaluate collaboration skills, technical understanding, and alignment with team dynamics.

• Final Interview: Typically with senior leadership (e.g., Head of Product, CTO) to discuss strategic vision, leadership potential, and overall fit.

Portfolio Review Tips:

• Structure Your Narrative: For each project, clearly articulate the problem, your role, the process you followed, the key decisions you made, and the outcomes (quantifiable if possible).

• Showcase Your Process: Highlight your research, ideation, prototyping, testing, and iteration phases. Demonstrate how you translate user needs and business goals into effective designs.

• Highlight SaaS & Enterprise Experience: Emphasize projects relevant to complex user workflows, design systems, and enterprise SaaS applications.

• Be Prepared for Figma & Storybook Questions: Be ready to discuss your proficiency, approach to design systems, and how you use these tools effectively.

• Quantify Impact: If possible, provide metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Tekmetric, its customers, and the auto repair industry.

• Focus on Process: Even if time is limited, demonstrate your problem-solving approach, user-centricity, and design thinking.

• Communicate Clearly: Be prepared to articulate your design decisions and rationale during a presentation or discussion.

• Consider Business Goals: Frame your solutions in the context of both user needs and business objectives.

📝 Enhancement Note: The portfolio review is paramount for design roles. Candidates should prepare thoroughly to showcase not just polished final designs, but the strategic thinking and process behind them, especially for enterprise SaaS products.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for creating wireframes, mockups, prototypes, and managing design systems. Proficiency in advanced features like component variants, auto layout, and interactive components is expected.

• Storybook: Essential for documenting and maintaining the design system, ensuring consistency and facilitating collaboration between design and front-end engineering.

• Prototyping Tools: While Figma offers robust prototyping, familiarity with other tools (e.g., InVision, ProtoPie) might be beneficial.

Analytics & Reporting:

• While not explicitly listed as a primary design tool, an understanding of how to interpret and utilize data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to inform design decisions is highly valuable.

CRM & Automation:

• Not directly related to the designer's core tools, but an awareness of how design integrates with CRM systems (if applicable to user workflows) and automation processes within the SaaS platform would demonstrate a broader understanding of the product ecosystem.

📝 Enhancement Note: The explicit mention of Figma and Storybook highlights the company's investment in a robust design system and collaborative design process, making proficiency in these tools a non-negotiable requirement.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to constantly improve and evolve the platform to meet the changing needs of the auto repair industry.

• Integrity: Operating with transparency, honesty, and ethical practices in all business dealings and product development.

• Service-First Mindset: A deep commitment to understanding and serving the customer, ensuring the product provides real value and solves genuine problems for auto repair shops.

• Ownership: Taking full responsibility for results, driving initiatives forward with a proactive and accountable attitude.

• Collaboration: Working effectively across teams, sharing ideas, and supporting colleagues to achieve common goals.

Collaboration Style:

• Cross-functional Partnerships: Strong emphasis on working closely with Product Management and Engineering, fostering a shared understanding and collective ownership of product outcomes.

• Direct and Respectful Communication: Encourages open dialogue, honest feedback, and constructive challenge to drive better solutions.

• Team-Oriented: While individual contributions are valued, the culture promotes collective success and mutual support.

• Builder Mentality: A proactive approach where team members are encouraged to identify opportunities, propose solutions, and actively contribute to building and improving the product.

📝 Enhancement Note: The company's stated values and culture emphasize a proactive, customer-focused, and collaborative environment. Candidates should be prepared to demonstrate how they embody these traits.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex operational workflows for auto repair shops into intuitive and efficient user experiences, while aligning with business objectives and technical constraints.

• Scaling a Design System: Contributing to and maintaining a robust design system that supports a growing product suite and evolving user needs.

• Remote Collaboration: Maintaining strong team cohesion and effective collaboration within a distributed and hybrid work environment, requiring intentional communication and engagement.

• Defining Product Vision: Influencing and helping to shape the strategic direction of the product through insightful design leadership and user advocacy.

Learning & Development Opportunities:

• Advanced Design System Management: Deepen expertise in building, scaling, and governing design systems for complex enterprise applications.

• Product Strategy Influence: Gain experience in contributing to product roadmaps and strategic planning through design-led insights and user advocacy.

• Cross-functional Leadership: Develop skills in leading collaborative efforts across Product, Engineering, and other departments.

• Mentorship & Team Development: Hone leadership skills through mentoring junior designers and contributing to the growth of the design team.

• Industry Specialization: Become a subject matter expert in the technology needs of the automotive repair industry.

📝 Enhancement Note: The company's growth trajectory implies that challenges will be frequent but also come with significant opportunities for personal and professional development, particularly in leadership and strategic product involvement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to influence stakeholders to adopt a new design direction. What was your approach, and what was the outcome?" (Assesses influence and communication skills)

• "How do you approach problem framing when faced with a complex user problem in an enterprise SaaS context?" (Evaluates analytical and strategic thinking)

Company & Culture Questions:

• "Based on what you know about Tekmetric and the auto repair industry, what do you see as the biggest design opportunities for our platform?" (Assesses research skills and strategic thinking)

• "How do you approach working in a remote or hybrid environment, and how do you ensure strong collaboration with your team?" (Evaluates adaptability and collaboration in distributed settings)

Portfolio Presentation Strategy:

• Tell a Story: Frame your case studies as narratives—introduce the problem, your journey, key decisions, and the resolution/impact.

• Focus on Process, Not Just Pixels: Clearly articulate your research methods, ideation techniques, prototyping approach, and how you used user feedback to iterate.

• Highlight Collaboration: Emphasize how you worked with product managers, engineers, and other stakeholders.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success and value of your design solutions.

• Be Ready for Deep Dives: Expect questions about your specific contributions, design rationale, trade-offs made, and how you'd approach similar challenges in the future.

📝 Enhancement Note: Interviewers will be looking for evidence of strategic thinking, strong collaboration skills, and a deep understanding of the design process, particularly as it applies to enterprise SaaS products.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Tekmetric careers portal via the provided Greenhouse link.

• Tailor your Resume: Highlight your 7+ years of experience, with specific emphasis on enterprise SaaS product design, Figma proficiency, design system contributions, and cross-functional collaboration. Use keywords from the job description.

• Curate Your Portfolio: Ensure your portfolio prominently features enterprise SaaS projects, showcases your end-to-end design process, and includes case studies with clear problem statements, solutions, and quantifiable outcomes. Be prepared to discuss your Figma and Storybook experience in detail.

• Prepare Your Narrative: Practice presenting your portfolio projects, focusing on storytelling, your strategic thinking, and your collaborative approach. Be ready to articulate your design decisions and the impact of your work.

• Research Tekmetric: Understand their mission, values, target audience (auto repair shops), and the competitive landscape. Consider how your design philosophy aligns with their "Working the Tekmetric Way" culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.