Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: MedTrainer
Location: Santiago de Querétaro, Querétaro, Mexico
Job Type: Full-time
Category: Product Design / User Experience
Date Posted: 2026-01-28T21:08:22.73
Experience Level: 5-10 years
Remote Status: Remote OK

🚀 Role Summary

• Lead the end-to-end design of intuitive, user-centered, and visually compelling experiences for web, mobile, and specialized healthcare software platforms.
• Drive the creation of robust design systems, ensuring consistency and scalability across all product touchpoints.
• Collaborate closely with product managers, engineers, and business stakeholders to translate complex requirements into elegant and effective design solutions.
• Champion user advocacy throughout the product development lifecycle, from initial research to final implementation, ensuring a high-quality user experience.
• Shape the future of healthcare technology by contributing to product strategy and innovation through design thinking and user-centric methodologies.

📝 Enhancement Note: This role is explicitly for a Senior Product Designer focusing on UX/UI within the healthcare technology sector, specifically for a company specializing in compliance and training solutions. The emphasis on "healthcare software" and "compliance training" suggests a need for designers familiar with regulated industries and complex workflows. The remote aspect for Mexico-based candidates is a significant draw.

📈 Primary Responsibilities

• Design comprehensive user flows, information architecture, and interaction models for complex web and mobile applications within the healthcare domain.
• Develop wireframes, high-fidelity mockups, and interactive prototypes to effectively communicate design concepts and validate user experiences with stakeholders.
• Establish, maintain, and evolve a scalable design system, defining component behaviors, usage guidelines, and ensuring adoption across product teams.
• Conduct user research, including usability testing and interviews, to gather insights and inform design decisions, ensuring products meet user needs and business objectives.
• Collaborate effectively with cross-functional teams (Product Management, Engineering, QA) in an Agile environment to deliver high-quality, scalable product solutions on time.
• Contribute to product strategy discussions, providing design perspectives and innovative solutions to complex user and business challenges.
• Advocate for user-centered design principles and best practices across the organization, fostering a design-aware culture.
• Define and document UX patterns, ensuring consistency and understandability across the product suite.

📝 Enhancement Note: The responsibilities highlight a senior-level contribution, emphasizing not just execution but also definition, evolution, and strategic input. The mention of "scalable design system" and "Agile environment" indicates a need for experienced designers who can work within structured frameworks and contribute to long-term design consistency.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Human-Computer Interaction, Design, Psychology, Computer Science, or a related field, or equivalent practical training in user-centered or product design disciplines.
Experience: 5+ years of progressive experience as a Product Designer, UX Designer, or similar role, with a proven track record of designing for web, mobile, or specialized software applications, ideally within the healthcare technology or SaaS sectors.

Required Skills:

• Advanced English proficiency (written and spoken) is mandatory for effective cross-functional communication.
• Demonstrated expertise in wireframing, prototyping, and interaction design, with a strong understanding of user-centered design principles.
• Advanced proficiency in industry-standard design tools, with a mandatory requirement for Figma.
• Proven ability to solve complex product and user experience challenges through design thinking and problem-solving skills.
• Experience working within Agile and MVP (Minimum Viable Product) development methodologies.
• Solid understanding of visual communication principles and their application in digital product design.
• Ability to define, document, and maintain component behavior within a scalable design system.

Preferred Skills:

• Experience with user research methodologies, including usability testing, user interviews, and persona development.
• Familiarity with UX writing principles and the ability to craft clear, concise, and effective user interface copy.
• Basic understanding of frontend development concepts, including HTML and CSS, to facilitate better collaboration with engineering teams.
• Experience in the healthcare industry, understanding of compliance requirements (e.g., HIPAA), or familiarity with Learning Management Systems (LMS).
• Experience contributing to or leading the development of a design system from inception.

📝 Enhancement Note: The mandatory English requirement and the specific mention of Figma are critical for applicants. The "healthcare software" experience is highly preferred, suggesting that candidates with this background will have a significant advantage. The blend of hard design skills, process knowledge (Agile, MVP), and soft skills (collaboration, problem-solving) is typical for senior roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design projects, demonstrating your process from problem identification to final solution.
• Clear articulation of your role and contributions within each project, especially in team-based environments.
• Examples of user flows, wireframes, high-fidelity mockups, and interactive prototypes that illustrate your design thinking and problem-solving approach.
• Case studies that highlight your ability to tackle complex challenges, your design rationale, and the impact of your solutions.
• Documentation of how you have contributed to or utilized design systems, including component definitions and usage guidelines.

Process Documentation:

• Evidence of your design process, including how you approach user research, ideation, prototyping, and user testing.
• Examples of how you have collaborated with engineering and product management teams throughout the product development lifecycle.
• Demonstrations of your ability to work within Agile/MVP frameworks, showing how you adapt your design process to iterative development cycles.
• Case studies that quantify the impact of your design work, where possible, through metrics related to user satisfaction, task completion rates, or efficiency gains.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. It must not only display visual design skills but also a robust, repeatable process, strategic thinking, and the ability to articulate complex design decisions and their impact. The emphasis on design systems and Agile methodologies is key for this role.

💵 Compensation & Benefits

Salary Range: MXN $50,000 per month (net, after taxes) for this Senior Product Designer role.

Benefits:

• Major Medical Expenses Insurance: Comprehensive coverage for significant healthcare needs.
• Savings Plan (Caja de Ahorro): A company-sponsored savings program to help build financial security.
• English Classes: Opportunities to enhance English language proficiency, crucial for remote collaboration.
• Discount Coupons in Different Medical Specialties: Benefits that align with the healthcare industry focus.
• Opportunities for Professional Growth and Continuous Skill Development: Emphasis on learning and career advancement.
• Dynamic, Collaborative, and Creative Work Environment: A positive and engaging workplace culture.
• Remote Work Opportunity: Flexibility to work from anywhere within Mexico, fostering work-life balance.

Working Hours: Approximately 40 hours per week, with flexibility inherent in a remote work setup, though core collaboration hours will likely be expected.

📝 Enhancement Note: The stated net salary of MXN $50,000 per month is a critical piece of information for candidates in Mexico. This translates to approximately MXN $600,000 annually. Considering the Senior level and remote nature, this is competitive for the Mexican market, particularly for roles requiring advanced English and specialized tech skills. The benefits package is robust, with remote work being a key differentiator.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology, focusing on compliance and training management solutions through a proprietary Platform Solution including LMS, compliance training, and managed services for credentialing.
Company Size: MedTrainer is a growing company, likely mid-sized, suggesting a dynamic environment where individual contributions are highly visible and impactful. This size often balances established processes with agility.
Founded: While the founding date isn't provided, MedTrainer's focus on transforming healthcare management implies a company with a forward-thinking and problem-solving ethos.

Team Structure:

• The Product Design team is likely to be integrated within a broader Product department, working closely with Product Management and Engineering.
• As a Senior Designer, you will be expected to mentor junior designers (if any) and lead design initiatives within specific product areas.
• Cross-functional collaboration will be a key aspect, involving regular interaction with engineering, product managers, and potentially business stakeholders to ensure alignment and successful product delivery.

Methodology:

• The company operates on an Agile and MVP methodology for product development, requiring designers to be adaptable and iterative in their approach.
• Design thinking principles are likely embedded in the product development process, emphasizing user research, ideation, prototyping, and testing.
• A strong emphasis on data-driven design decisions and continuous improvement through feedback loops is expected.

Company Website: https://www.medtrainer.com/ (Inferred from company name and industry focus)

📝 Enhancement Note: The company's focus on healthcare compliance and training suggests a culture that values accuracy, reliability, and user-friendliness for complex workflows. A mid-sized, growing company typically offers more opportunities for impact and growth than a very large corporation, but with more structure than a startup.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a level of experience and autonomy beyond junior or mid-level positions. It requires leadership in design execution, mentorship potential, and significant contribution to product strategy and design system development.
Reporting Structure: The Senior Product Designer will likely report to a Head of Product, Design Lead, or a Senior Product Manager, depending on the exact organizational structure. Collaboration will be extensive across product and engineering teams.
Operations Impact: As a Senior Product Designer, your work will directly influence the usability, adoption, and effectiveness of MedTrainer's platform solutions, which are critical for healthcare organizations managing compliance and training. Your designs will impact user efficiency, regulatory adherence, and overall customer satisfaction, thereby contributing significantly to the company's revenue and market position.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer or Design Manager role, overseeing a team and setting design direction.
• Specialization: Opportunity to deepen expertise in healthcare technology UX, design systems, or user research methodologies.
• Strategic Contribution: Influence product roadmaps and company strategy through design advocacy and innovation.
• Skill Enhancement: Continuous learning through challenging projects, feedback, and potential for attending industry conferences or training.

📝 Enhancement Note: The "Senior" title implies that candidates are expected to not only execute but also to guide, mentor, and influence. The growth opportunities are geared towards leadership within the design function and strategic impact on the product's success.

🌐 Work Environment

Office Type: While the job is listed in Santiago de Querétaro, Mexico, the "Remote OK" status indicates a remote-first or hybrid-flexible work environment. Candidates will work from their home office.
Office Location(s): The physical address provided is "Prolongación Bernardo Quintana #300, La Huerta, 76114 Santiago de Querétaro, Qro., Mexico." However, the remote option suggests that candidates in other locations within Mexico may also be considered.

Workspace Context:

• A remote work setup requires strong self-discipline and effective communication tools.
• Collaboration will primarily occur through digital platforms, emphasizing clear written and verbal communication.
• Access to reliable internet, a suitable home office setup, and proficiency with remote collaboration tools (e.g., Slack, Zoom, Figma) are essential.
• The company fosters a dynamic, collaborative, and creative environment, which translates to active participation in virtual team meetings and design critiques.

Work Schedule: The standard working hours are estimated at 40 hours per week. While remote work offers flexibility, candidates should be prepared for scheduled meetings and collaborative sessions, potentially aligning with North American time zones for broader team integration.

📝 Enhancement Note: The remote aspect is a significant factor. Candidates should be comfortable and effective working independently, relying heavily on digital communication and collaboration tools. Understanding potential overlap with US-based teams (given MedTrainer's likely origin/primary market) is also important.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess experience, skills, and alignment with job requirements.
• Design Challenge/Case Study: A practical exercise to evaluate problem-solving skills, design process, and ability to create design artifacts (e.g., wireframes, mockups). This may be a take-home assignment or a live working session.
• Portfolio Presentation: A detailed walkthrough of selected projects from your portfolio, explaining your role, process, rationale, and outcomes.
• Stakeholder Interviews: Meetings with Product Managers, Engineering leads, and potentially other designers to assess technical proficiency, collaboration style, and cultural fit.
• Final Interview: Discussion with senior leadership to confirm strategic alignment and suitability for the senior role.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest, most relevant projects that demonstrate your end-to-end design process.
• Tell a Story: For each project, clearly articulate the problem you were solving, your role, your design process, the challenges you faced, your solutions, and the impact (quantify if possible).
• Showcase Process: Include early-stage deliverables like user flows, wireframes, and research insights, not just final polished UIs.
• Highlight Design System Contributions: If you have experience with design systems, dedicate a section or project to showcase your contributions, including component design, documentation, and adoption strategies.
• Prepare for Questions: Be ready to discuss your design decisions, trade-offs, and how you handle feedback and collaboration.

Challenge Preparation:

• Understand the Brief: Thoroughly read and understand any design challenge prompt. Clarify any ambiguities.
• Focus on Process: Demonstrate your thought process, not just the final output. Explain your assumptions and how you'd approach research if time were unlimited.
• Prioritize: If time is limited, focus on the most critical aspects of the problem and present a well-reasoned, albeit incomplete, solution.
• Presentation Skills: Practice presenting your work concisely and clearly, highlighting key insights and decisions.

📝 Enhancement Note: The interview process for a Senior role will be rigorous, focusing on both tactical design skills and strategic thinking. The portfolio review and design challenge are critical gatekeepers, so candidates must prepare thoroughly to articulate their value.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory and advanced proficiency required for UI design, wireframing, prototyping, and collaboration.
• Prototyping Tools: Proficiency with interactive prototyping within Figma or other tools (e.g., InVision, Axure) to simulate user flows and interactions.
• Wireframing Tools: Experience with tools for creating low-fidelity layouts and information architecture.

Analytics & Reporting:

• While not explicitly listed as a requirement for the designer, an understanding of how to use analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) to inform design decisions and measure impact is highly beneficial.
• Familiarity with data visualization principles for presenting design-related metrics.

CRM & Automation:

• No direct CRM or automation tools are listed as designer requirements, but an understanding of how design integrates with these systems (e.g., Salesforce, HubSpot for user interfaces they might interact with) can be advantageous.

Design System Tools:

• Experience with tools and methodologies for building and maintaining scalable design systems, often involving component libraries within Figma.

📝 Enhancement Note: Figma is the cornerstone tool for this role. Proficiency here is non-negotiable. While specific analytics or CRM tools aren't listed, a designer with an understanding of how their work impacts these systems will be more valuable.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver for design decisions.
• Excellence & Quality: A drive to produce high-quality, polished, and effective design solutions that meet rigorous standards.
• Collaboration: A strong belief in teamwork, open communication, and cross-functional partnership to achieve shared goals.
• Continuous Improvement: A proactive mindset towards learning, adapting, and refining processes, skills, and designs.
• Problem-Solving: A dedication to tackling complex challenges with creative and practical solutions.

Collaboration Style:

• Highly collaborative, working closely with product managers and engineers in an Agile, iterative environment.
• Open to constructive feedback and skilled in articulating design rationale to diverse audiences.
• Emphasis on clear, concise communication, both verbal and written, to ensure alignment and efficient workflow.
• Proactive in seeking input and providing design guidance to team members.

📝 Enhancement Note: The company values are inferred from the job description's emphasis on user-centered design, collaboration, problem-solving, and continuous learning. These are crucial for success in a remote, cross-functional team.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Healthcare Domain: Designing for healthcare compliance and training requires understanding intricate workflows, regulatory requirements, and diverse user needs (administrators, clinicians, trainees), demanding a high degree of user empathy and attention to detail.
• Balancing Design System with Innovation: Maintaining a consistent design system while allowing for creative solutions and feature innovation can be a delicate balance.
• Remote Collaboration: Effectively collaborating and building strong relationships with a distributed team requires proactive communication and strong interpersonal skills.
• Defining and Measuring Impact: Quantifying the impact of design in a complex SaaS product, especially in a regulated industry, can be challenging.

Learning & Development Opportunities:

• Deepen Healthcare UX Expertise: Gain specialized knowledge in designing for compliance, training, and the unique challenges of the healthcare technology sector.
• Design System Leadership: Take a leading role in evolving and scaling the company's design system, a valuable skill for career advancement.
• Cross-Functional Strategic Input: Influence product strategy and roadmap through design advocacy, working closely with senior leadership.
• Mentorship: Potential to mentor junior designers and grow leadership capabilities.

📝 Enhancement Note: Identifying potential challenges helps candidates prepare for the realities of the role. The growth opportunities highlight the potential for significant career development within MedTrainer.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product or UX challenge you faced in a previous role and how you approached solving it. What was the outcome?" (Focus on problem framing, your process, and measurable results.)
• "How would you go about designing a new feature for a healthcare compliance platform, considering user needs, technical constraints, and regulatory requirements?" (Demonstrate your structured approach, user-centricity, and awareness of industry specifics.)
• "How do you ensure consistency and scalability when designing for a product that uses or requires a design system? What is your experience contributing to or defining design systems?" (Highlight your understanding of design system principles and practical experience.)
• "Walk us through a project where you had to collaborate closely with product managers and engineers. What were the key challenges, and how did you ensure successful alignment?" (Emphasize communication, compromise, and shared goal achievement.)

Company & Culture Questions:

• "What interests you about MedTrainer and the healthcare technology industry specifically?" (Research MedTrainer's mission, products, and market position.)
• "How do you stay updated on the latest design trends and best practices, particularly in SaaS and healthcare?" (Showcase your commitment to continuous learning.)
• "Describe your ideal remote work environment and how you maintain productivity and collaboration." (Align with the company's remote-first approach.)

Portfolio Presentation Strategy:

• Structure Your Story: For each project, clearly define the problem, your role, your process (research, ideation, design, testing), key decisions, challenges, and outcomes.
• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased user engagement, reduced error rates, improved task completion time).
• Focus on Rationale: Be prepared to deeply explain why you made specific design choices.
• Showcase Process Artifacts: Include wireframes, user flows, prototypes, and research findings to illustrate your methodology.
• Highlight Design System Work: If applicable, dedicate time to explaining your contributions to design systems.

📝 Enhancement Note: Preparing for these types of questions will allow candidates to demonstrate their seniority, strategic thinking, and understanding of design principles within a business context, particularly for a remote, specialized role.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your updated CV and a link to your portfolio (in English) through the application portal.
• Portfolio Customization: Ensure your portfolio prominently features end-to-end design projects, clearly outlining your role, process, and the impact of your work. Prioritize projects demonstrating experience with complex web/mobile applications, ideally in SaaS or healthcare.
• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "Product Design," "User Experience," "Figma," "Design System," "Agile," and "Healthcare Software." Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process, rationale, and project outcomes. Prepare to discuss your experience with remote collaboration and the specific challenges of designing for the healthcare industry.
• Company Research: Familiarize yourself with MedTrainer's platform solutions, mission, and the broader healthcare compliance and training technology landscape. Understand how your design skills can contribute to their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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