Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Lumos

Location: Remote US

Job Type: Full-Time

Category: Product Design / GTM Operations

Date Posted: March 20, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive product innovation and execution within a specific product area, with a primary focus on User Access Reviews (UAR) and the AI-powered Agentic UAR experience.

• Champion customer-centric design principles by conducting in-depth user research and translating insights into actionable product improvements that enhance user satisfaction and product adoption.

• Collaborate closely with Product Managers and Engineers in an agile environment to define and deliver on the long-term product vision, influencing the company's growth trajectory.

• Act as a design leader and mentor within the team, refining design processes, fostering a culture of excellence, and contributing to the growth of the design function.

• Leverage a strategic product mindset to align design decisions with business objectives, ensuring impactful contributions to Lumos's evolving industry position.

📝 Enhancement Note: While the primary focus is Product Design, the specialization in User Access Reviews (UAR) and Agentic UAR strongly intersects with Go-To-Market (GTM) and Revenue Operations by directly impacting security, compliance, and operational efficiency related to software access. This role requires an understanding of how design choices influence operational workflows and user adoption of critical security and compliance tools.

📈 Primary Responsibilities

• Own and champion specific product areas, driving the end-to-end design process from concept to launch, with a focus on delivering rapid customer value.

• Conduct comprehensive user research, including interviews, usability testing, and data analysis, to deeply understand customer pain points and validate design hypotheses.

• Collaborate with cross-functional stakeholders (Product Management, Engineering, Security, GTM teams) to define product strategy, roadmap, and feature prioritization.

• Develop high-fidelity mockups, prototypes, and detailed design specifications to clearly communicate design intent and user flows.

• Mentor and inspire other designers, contributing to the refinement of design systems, processes, and best practices within the team.

• Proactively identify opportunities for design innovation and process improvement, contributing to a culture of continuous learning and experimentation.

• Contribute to the development of agentic AI recommendations within UAR, focusing on intuitive UI/UX for security reviewers and seamless integration with policy management.

📝 Enhancement Note: The emphasis on "enterprise-grade AppStore," "app and access management," and "Agentic UAR" indicates a strong need for the designer to understand the operational impact of their designs on IT, security, and compliance workflows. Responsibilities will likely involve designing for complex B2B enterprise environments where efficiency, security, and adherence to governance policies are paramount.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 4+ years of professional product design experience, with a demonstrated track record of shipping successful B2B products or designing for complex problem spaces.

Required Skills:

• Proven expertise in end-to-end product design, including user research, wireframing, prototyping, and high-fidelity visual design.

• Strong portfolio showcasing a range of design projects, highlighting problem-solving skills, design process, and successful product outcomes, particularly in B2B or complex SaaS environments.

• Deep understanding of user-centered design principles and methodologies.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions clearly and persuasively to diverse stakeholders.

• Experience collaborating effectively with Product Managers, Engineers, and other cross-functional teams in an agile development environment.

• Strategic thinking and the ability to align design solutions with business objectives and product strategy.

• Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, InVision).

Preferred Skills:

• Experience designing for security, compliance, or IT management platforms.

• Familiarity with AI/ML concepts and their application in user interfaces.

• Experience with design systems and component libraries.

• A "T-shaped" designer profile with deep expertise in one area of product design and broad knowledge across others.

• Experience in a fast-paced startup environment.

📝 Enhancement Note: The "T-shaped designer" requirement suggests a need for versatility, but also a deep specialization. For this role, that specialization is likely in complex B2B SaaS interactions, particularly within the security and compliance domain, given the focus on UAR. Candidates should highlight projects demonstrating strategic thinking and an understanding of enterprise workflows.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 complex B2B product design case studies that demonstrate your end-to-end design process.

• For each case study, clearly articulate the problem statement, your role and responsibilities, the design process undertaken (research, ideation, iteration, testing), and the final solution.

• Quantify the impact of your design solutions with relevant metrics (e.g., improved conversion rates, increased user engagement, reduced support tickets, enhanced security compliance).

• Highlight specific examples of how you've incorporated user feedback and data to drive design decisions and product improvements.

Process Documentation:

• Include examples of user research methodologies employed, such as user interviews, usability testing protocols, and survey design.

• Document your approach to creating and iterating on prototypes, showing the evolution of key user flows.

• Provide evidence of collaboration with engineering and product teams, such as design handoff documentation or cross-functional workshop outputs.

• Showcase your understanding of agile development cycles and how design integrates within them.

📝 Enhancement Note: Given the specialization in "Agentic UAR" and AI-powered experiences, candidates should ideally include case studies that touch upon designing for intelligent features, complex data visualization, or user interfaces that require trust and transparency in AI-driven recommendations. Demonstrating an ability to simplify complex security governance processes through design will be crucial.

💵 Compensation & Benefits

Salary Range: $123,500 - $166,500 USD per year. Note: This range is a good faith estimate of likely pay for this role. Actual compensation may vary based on skill, experience level, and location within the US.

Benefits:

• Fully Remote Work Culture: Flexibility to work from anywhere in the US, with a requirement to be within +/- 4 hours of Pacific Time for collaboration.

• Comprehensive Health Coverage: Medical, Vision, and Dental insurance plans covered by Lumos.

• Team & Company Bonding: Fully covered company and team bonding trips throughout the year to foster connection and culture.

• Flexible Paid Time Off (PTO): Generous PTO with a minimum time-off requirement to ensure employee well-being and prevent burnout.

• Parental Leave: Up to 16 weeks of paid leave for expecting parents.

• Monthly Wellness Stipend: Financial support for wellness activities and resources.

• 401k Matching Plan: Retirement savings plan with employer matching contributions.

Working Hours: Approximately 40 hours per week, with flexibility to accommodate remote work schedules and collaboration across time zones.

📝 Enhancement Note: The salary range provided is typical for a Senior Product Designer in the US, especially in a fully remote capacity for a well-funded startup. The remote work culture preference for +/- 4 hours Pacific Time is a common operational requirement for distributed teams to facilitate synchronous collaboration. The benefits package is competitive and reflective of a growing tech startup aiming to attract top talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Cybersecurity / IT Management / SaaS

Company Size: Approximately 100-150 employees (growing rapidly from 20 in 2 years). This indicates an environment with evolving processes, significant growth opportunities, and the potential for high impact.

Founded: Approximately 2 years prior to the job posting (launched out of stealth mode). This suggests a dynamic, fast-paced startup environment with a strong product-market fit and significant investor backing.

Team Structure:

• The Product Design team is likely small but growing, composed of early hires who are instrumental in shaping the design function.

• Collaboration is expected to be highly cross-functional, involving close partnerships with Product Management, Engineering, Marketing, and potentially Sales/Customer Success teams.

Methodology:

• Agile development methodologies are employed, requiring designers to be adaptable and integrated into iterative development cycles.

• Data-driven decision-making is emphasized, with user research and analytics playing a key role in validating design concepts and measuring impact.

• A strong emphasis on customer obsession means that understanding and solving user pain points is central to the product development process.

• Lumos values a culture of innovation and continuous improvement, encouraging proactive problem-solving and a "can-do" attitude.

Company Website: https://lumos.com/

📝 Enhancement Note: Lumos's focus on "enterprise-grade AppStore," "app and access management," and "AI-powered access review experience" positions it in the critical intersection of IT infrastructure, cybersecurity, and employee productivity. For a designer, this means understanding the operational challenges faced by IT and security teams in large organizations. The company's rapid growth and significant investor backing (a16z, Scale, Neo) indicate a strong market opportunity and a culture that likely values speed, innovation, and execution.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Senior," indicating a level of autonomy, ownership, and the ability to influence product direction. It's a crucial role for an early-stage company looking to scale its product offerings.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead, Head of Product, or a similar senior leadership role within the product organization. They will work closely with Product Managers and Engineering leads.

Operations Impact: The Senior Product Designer will have a direct and significant impact on Lumos's core product offerings, particularly in User Access Reviews (UAR) and the innovative Agentic UAR. Their work will influence customer acquisition, retention, and overall product adoption by making complex security and access management processes intuitive and efficient. This role is key to translating sophisticated technology into user-friendly experiences that drive operational efficiency for Lumos's enterprise clients.

Growth Opportunities:

• Leadership Development: Opportunity to take on leadership of product design initiatives, mentor junior designers, and shape the design team's culture and processes as the company scales.

• Specialization: Deepen expertise in AI-driven product design, security UX, and enterprise SaaS product strategy, becoming a subject matter expert.

• Strategic Influence: Play a key role in defining the future product roadmap and vision, contributing to high-level strategic discussions.

• Skill Expansion: Exposure to rapid product iteration, cross-functional collaboration in a high-growth environment, and potentially contributing to design systems for complex platforms.

• Career Advancement: Potential to move into Product Design Lead, Principal Designer, or management roles as the design organization matures.

📝 Enhancement Note: The "Senior" designation in a growing startup like Lumos implies significant responsibility and the potential for rapid career advancement. The emphasis on owning product areas and influencing vision means this is more than just an execution role; it's strategic. The impact on UAR and AI directly relates to operational efficiency and compliance for Lumos's clients, making this role critical for GTM success.

🌐 Work Environment

Office Type: Fully Remote. This offers maximum flexibility but requires strong self-discipline and proactive communication. The company supports this by encouraging collaboration within a specific time zone window (+/- 4 hours Pacific Time).

Office Location(s): Remote within the United States. This implies the company operates as a distributed workforce across various US states.

Workspace Context:

• Collaborative Environment: Despite being remote, Lumos fosters a strong sense of teamwork and collaboration through virtual meetings, shared documentation platforms, and scheduled team events.

• Tools & Technology: Access to modern design and collaboration tools is expected, enabling seamless remote work and communication.

• Operations Focus: The nature of Lumos's product (app and access management) means the work environment will likely encourage a focus on operational efficiency, security best practices, and robust system design.

Work Schedule: While the role is full-time (approx. 40 hours/week), the remote nature and the +/- 4 hours Pacific Time guideline offer some flexibility. This allows for individual work time optimization while ensuring sufficient overlap for crucial team syncs and collaborative sessions, essential for agile product development.

📝 Enhancement Note: The "Remote US" and "+/- 4 hours Pacific Time" requirements are operational constraints designed to optimize team synchronization for a distributed company. Designers will need to be adept at asynchronous communication and proactive in scheduling meetings within the designated overlap window.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Hiring Manager Interview: A discussion with the hiring manager to assess your experience, design philosophy, and fit for the team and role. This will likely include a high-level overview of your portfolio.

• Design Exercise/Challenge: A practical design exercise, which could be a take-home assignment or a live design critique/whiteboarding session focusing on a specific problem relevant to Lumos's product space (e.g., designing a feature for Agentic UAR).

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers or stakeholders to evaluate collaboration skills, strategic thinking, and communication abilities.

• Final Round/Executive Interview: A final conversation, potentially with a company leader, to discuss vision, culture fit, and long-term career aspirations.

Portfolio Review Tips:

• Focus on B2B & Complex Problems: Tailor your portfolio to showcase experience relevant to Lumos's enterprise SaaS product. Highlight projects that demonstrate your ability to handle complexity, security, and operational workflows.

• Tell a Story: For each case study, clearly articulate the problem, your process, your specific contributions, and the measurable impact of your design. Use visuals effectively to illustrate your journey.

• Highlight UAR/AI Experience (if any): If you have experience with User Access Reviews, security governance, or AI-driven interfaces, make sure this is prominent. If not, emphasize transferable skills in simplifying complex processes or designing for data-intensive applications.

• Showcase Collaboration: Demonstrate how you work with PMs and Engineers. Include examples of design handoffs, feedback loops, and how you navigated differing opinions to reach a consensus.

• Be Prepared for Deep Dives: Expect interviewers to ask detailed questions about your design decisions, rationale, and the trade-offs you made.

Challenge Preparation:

• Understand Lumos's Product: Thoroughly research Lumos's platform, focusing on its core offerings in app and access management, and specifically on User Access Reviews (UAR) and Agentic UAR.

• Think Operationally: Consider the operational implications of access reviews for IT and security teams. How can design improve efficiency, compliance, and security posture?

• AI & UX: If the challenge involves AI, think about how to design for trust, transparency, and usability of AI-generated recommendations.

• Structure Your Approach: For any design challenge, outline your steps: understanding the problem, defining user needs, ideating solutions, prototyping, and testing.

📝 Enhancement Note: The emphasis on "Agentic UAR" and "AI-powered access review experience" means candidates should be prepared to discuss how they would design interfaces for AI recommendations, manage user trust in AI-driven outputs, and simplify complex security governance workflows. A strong portfolio demonstrating B2B SaaS experience, ideally in security or compliance, will be a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard), Sketch, Adobe Creative Suite, InVision. Proficiency in at least one primary tool like Figma is essential.

• User Research & Testing: Tools for conducting user interviews, usability testing (e.g., UserTesting.com, Lookback), and surveys (e.g., Typeform, SurveyMonkey).

• Collaboration & Communication: Slack, Zoom, Google Workspace (Docs, Sheets, Slides), Jira, Confluence.

Analytics & Reporting:

CRM & Automation:

• Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and workflow automation tools may be beneficial for understanding the broader business context, though not directly used by the designer.

📝 Enhancement Note: Lumos operates in the SaaS space, so proficiency in modern design and collaboration tools is a given. The critical aspect for this role is the application of these tools to solve complex B2B problems, particularly in the realm of security and access management. Experience with tools that facilitate rapid prototyping and iteration will be highly valued.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A deep commitment to understanding and solving customer problems, ensuring that design decisions directly address user needs and pain points.

• Ownership & Impact: Taking initiative, owning product areas, and actively seeking opportunities to make a significant impact on the product and company's success.

• Collaboration & Teamwork: Working effectively with cross-functional teams, valuing diverse perspectives, and contributing to a positive and supportive team environment.

• Curiosity & Learning: A proactive approach to learning, exploring new challenges, and continuously improving design skills and product knowledge.

• Execution & Speed: A focus on shipping valuable products rapidly within an agile framework, balancing thoughtful design with timely delivery.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be deeply integrated with Product Management and Engineering, participating actively in roadmap planning, sprint ceremonies, and feedback sessions.

• Open Communication: A culture that encourages open and honest feedback, both for design critiques and for process improvements.

• Data-Informed: While not strictly a "value," the company culture likely emphasizes using data (user research, analytics) to inform decisions and validate design hypotheses, rather than relying solely on intuition.

• Agile Mindset: Embracing iterative design, being adaptable to changes, and focusing on delivering incremental value.

📝 Enhancement Note: Lumos's explicitly stated values like "The Anatomy of an Alchemist" (referencing their blog post) likely emphasize traits such as intellectual curiosity, a drive for mastery, collaborative spirit, and a focus on building something impactful. For a designer, this translates to being proactive, technically adept, a strong communicator, and deeply invested in the product's success.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: User Access Reviews (UAR) and AI-driven security recommendations involve intricate logic, policy management, and sensitive data, requiring the designer to simplify complex systems into intuitive interfaces.

• Balancing Innovation with Security: Integrating AI features (Agentic UAR) requires careful consideration of user trust, data privacy, and security implications, balancing cutting-edge functionality with robust security requirements.

• Rapid Growth Environment: Adapting to a fast-paced startup environment with evolving priorities, processes, and team structures can be challenging but also rewarding.

• Remote Collaboration: Maintaining strong communication, collaboration, and team cohesion while working remotely requires proactive effort and effective use of communication tools.

Learning & Development Opportunities:

• AI/ML in Design: Gain hands-on experience designing for AI-powered features, understanding how AI influences user workflows and trust.

• Security & Compliance UX: Develop deep expertise in the nuances of designing for security, compliance, and governance in enterprise environments.

• Product Strategy & Vision: Contribute to high-level product strategy discussions and help shape the long-term vision of Lumos's platform.

• Mentorship & Leadership: Opportunity to mentor junior designers and influence the growth and direction of the design team.

• Industry Exposure: Work with cutting-edge technologies and contribute to an evolving industry standard for app and access management.

📝 Enhancement Note: The primary challenge will be translating complex security and AI concepts into user-friendly experiences that enhance operational efficiency and provide clear value to enterprise customers. The growth opportunities are substantial, particularly for those looking to specialize in high-demand areas like AI-driven UX and enterprise security design.

💡 Interview Preparation

Strategy Questions:

• "Walk me through a B2B product you designed that solved a complex operational problem. What was the problem, your approach, and the outcome?"

• "How would you approach designing a user interface for AI-generated security recommendations in a User Access Review workflow?"

• "Describe a time you had to balance competing stakeholder needs (e.g., Engineering vs. Product) in a design project. How did you resolve it?"

• "What are the key considerations when designing for security and compliance in an enterprise SaaS product?"

Company & Culture Questions:

• "What interests you about Lumos's mission and product, particularly in app and access management?"

• "How do you approach collaborating with Product Managers and Engineers in an agile environment?"

• "Based on your understanding of Lumos, how do you think your design skills could best contribute to our growth?"

Portfolio Presentation Strategy:

• Structure for Impact: For each case study, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact (quantified metrics).

• Focus on Rationale: Be prepared to explain why you made specific design decisions. What user needs, business goals, or technical constraints drove your choices?

• Highlight Collaboration: Show how you worked with others, incorporating feedback and navigating technical constraints.

• Demonstrate B2B/Enterprise Thinking: Emphasize how your designs address the specific needs and workflows of business users and IT/security teams.

• Keep it Concise: Focus on the most impactful projects and be ready to dive deeper into specific aspects as requested.

📝 Enhancement Note: Prepare to discuss how your design process can specifically address the challenges of designing for User Access Reviews and AI-powered features. Emphasize your ability to simplify complexity, build trust, and drive operational efficiency for enterprise clients.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Lumos careers portal via the provided Greenhouse link.

• Curate Your Portfolio: Select 3-5 of your strongest B2B product design case studies that best demonstrate your experience with complex problem-solving, user research, and delivering measurable impact. Prioritize projects that align with enterprise SaaS, security, or AI-driven features if possible.

• Tailor Your Resume: Highlight your 4+ years of experience, specific skills in product design, user research, collaboration, and any relevant experience with B2B, complex problem spaces, or security-related design. Use keywords from the job description naturally.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clear storytelling, explaining your design rationale, and quantifying the impact of your work. Be ready to discuss your approach to Agentic UAR or similar AI-driven features.

• Research Lumos: Understand Lumos's mission, product, target market, and company values. Be prepared to articulate why you are a good fit for their culture and how you can contribute to their growth.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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