Senior Manager, UX

📍 Job Overview

Job Title: Senior Manager, UX Design System

Company: OneTrust

Location: Atlanta, Georgia, United States

Job Type: Full-time

Category: User Experience (UX) / Design Operations

Date Posted: March 09, 2026

Experience Level: 10+ years (with 6+ years in B2B UX/UI and 6+ years in management)

Remote Status: On-site (Office-first culture, 3 days/week in office expected)

🚀 Role Summary

• Lead and scale OneTrust's enterprise design system, ensuring cross-product consistency, accessibility, and delivery efficiency across a complex SaaS ecosystem.

• Drive strategic vision, governance, and roadmap for the design system, aligning with product, engineering, and brand objectives.

• Manage and mentor a team of systems-focused designers and UI engineers, fostering growth and expertise in design systems and AI-assisted workflows.

• Champion adoption of the design system, integrating best practices for accessibility (WCAG 2.2 AA), privacy-by-design, and inclusive user experiences.

• Collaborate cross-functionally with Product, Engineering, GTM, and other stakeholders to ensure the design system is a strategic asset that accelerates development and enhances user experience outcomes.

📝 Enhancement Note: This role is positioned as a Senior Manager, indicating significant leadership and strategic responsibility. The emphasis on "AI-Ready Governance Platform" and "AI-assisted workflows" suggests a forward-thinking approach to design systems, where AI integration is not just a feature but a core component of operational efficiency and innovation. The role requires a blend of deep UX expertise, strong people management skills, and a strategic mindset to manage a critical platform asset for a growing enterprise SaaS company.

📈 Primary Responsibilities

• Strategic Leadership & Vision: Define and evolve the long-term strategy, governance model, and roadmap for the enterprise design system, ensuring alignment with OneTrust's product vision, brand standards, technical architecture, and UX quality goals.

• Team Management & Development: Lead, mentor, and grow a team of design system designers and/or UI engineers, including conducting 1:1s, developing growth plans, managing performance, and upskilling the team in systems thinking and AI-assisted design workflows.

• System Execution & Governance: Drive the creation, maintenance, and governance of scalable components, patterns, design tokens, guidelines, and documentation, ensuring high standards for accessibility (WCAG 2.2 AA), privacy-by-design, and inclusive design.

• Cross-Functional Collaboration & Adoption: Partner closely with Product Managers, Engineering leads, Accessibility/Privacy teams, Support, and Go-to-Market (GTM) partners to ensure system adoption, consistency, and coverage across all product areas, and facilitate training and office hours to support product teams.

• Operational Excellence & Measurement: Own the design system roadmap, defining priorities, capacity, and measurable success criteria (e.g., adoption rates, efficiency gains, reduction in UI defects, WCAG compliance), and measure system success post-launch using dashboards, customer satisfaction trends, and cross-team analytics.

• AI Integration: Integrate AI-assisted tooling for documentation generation, component audits, visual quality assurance, token updates, and contribution workflows to enhance operational efficiency.

• Discovery & Improvement: Conduct independent discovery work to identify system gaps, future needs, and areas of friction for product teams, synthesizing customer insights, product usage data, and support trends to prioritize improvements.

• Talent Acquisition: Recruit, interview, and onboard talent specializing in systems design, accessibility, and UI engineering.

📝 Enhancement Note: The responsibilities highlight a comprehensive approach to design system management, extending beyond component creation to strategic alignment, team development, operational efficiency, and the integration of emerging technologies like AI. The emphasis on "privacy-by-design" is particularly relevant given OneTrust's core business.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 10 years of experience in UX/UI design.

• At least 6 years of experience specifically focused on B2B SaaS products.

• 6+ years of experience managing and mentoring full-stack UX designers, with a proven track record of developing talent.

Required Skills:

• Design System Management: Deep expertise in establishing, evolving, and scaling enterprise design systems, including component libraries, pattern definition, and documentation.

• Team Leadership & Mentorship: Proven ability to lead, mentor, and develop high-performing design teams, fostering a collaborative and growth-oriented environment.

• Strategic Planning & Roadmap Development: Experience in defining long-term strategies, governance models, and roadmaps for complex design systems, aligning with business objectives.

• Accessibility Standards: Strong understanding and practical application of accessibility guidelines, specifically WCAG 2.2 AA, and experience embedding these standards into design system components.

• Privacy-by-Design Principles: Knowledge and experience in applying privacy-by-design principles within product development and design systems.

• Cross-Functional Collaboration: Excellent ability to collaborate effectively with Product Management, Engineering, User Research, GTM teams, and leadership.

• Design Tools Proficiency: Expert-level proficiency in design tools such as Figma, including advanced features for component building, prototyping, and collaboration.

• User-Centered Design Principles: Solid understanding and application of user-centered design methodologies, user research, and usability testing.

Preferred Skills:

• Experience building or governing multiplatform design systems (web, mobile, responsive, native frameworks).

• Background in consent/privacy UX, governance tooling, or data-centric product experiences.

• Experience integrating AI into design system workflows (e.g., token generation, documentation, code scaffolding, audit automation).

• Experience leading or collaborating with distributed or multi-region teams.

• Familiarity with design tokens and component architecture best practices.

• Experience with AI-assisted design tooling and workflows.

📝 Enhancement Note: The requirements clearly indicate a need for a seasoned leader with extensive experience in design systems, particularly within the B2B SaaS context. The emphasis on AI integration and privacy/accessibility highlights the contemporary challenges and opportunities in modern design system management.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design System Case Studies: Detailed case studies showcasing the development, evolution, and impact of design systems you have led or significantly contributed to. These should highlight your strategic approach, governance models, and how you scaled the system.

• Component Design & Documentation: Examples of well-designed, accessible, and documented components, patterns, and guidelines that demonstrate your understanding of system architecture and user experience.

• Accessibility & Privacy Integration: Evidence of how you've embedded accessibility (WCAG 2.2 AA) and privacy-by-design principles into system components and processes.

• Cross-Functional Collaboration Examples: Demonstrations of how you've collaborated with Product, Engineering, and other teams to drive adoption and ensure system alignment.

• Metrics & Impact Demonstration: Examples of how you've measured the success and impact of a design system, including adoption metrics, efficiency gains, or improvements in product quality.

Process Documentation:

• Design System Governance Model: Outline your approach to design system governance, including contribution models, intake processes, prioritization frameworks, component lifecycle management, and versioning strategies.

• Workflow Optimization: Examples of how you've optimized workflows related to design system development, contribution, and adoption, potentially leveraging AI or automation.

• System Auditing & Quality Assurance: Documentation of your processes for auditing components, conducting accessibility reviews, and ensuring overall system quality and compliance.

📝 Enhancement Note: For a Senior Manager role focused on a design system, the portfolio should not only showcase design execution but also strategic thinking, leadership in process definition, and measurable impact. Demonstrating an understanding of AI-assisted workflows and governance is crucial.

💵 Compensation & Benefits

Salary Range:

• $166,875 - $250,312.50 USD annually (for candidates in California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington).

Benefits:

• Comprehensive healthcare coverage (physical, mental, and emotional support).

• Flexible Paid Time Off (PTO).

• Equity in the form of Restricted Stock Units (RSUs).

• Annual performance bonus opportunities.

• Retirement account support.

• 14+ weeks of paid parental leave.

• Career development opportunities.

• Company-paid privacy certification exam fees.

Working Hours:

• Standard full-time hours, likely around 40 hours per week.

• The company promotes an "office-first" culture, expecting most roles to be in the office three days a week, emphasizing in-person collaboration and events.

📝 Enhancement Note: The provided salary range is specific to certain US states. For other locations, salary would be adjusted based on local market rates and cost of living. The benefits package is robust, emphasizing employee well-being, professional growth, and financial benefits, which are attractive to senior-level operations and design professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on Trust, Privacy, and Governance, with a significant expansion into AI. OneTrust is a leader in the "AI-Ready Governance Platform" space.

Company Size: OneTrust is a rapidly growing enterprise company. While the exact current employee count isn't provided in the raw data, it's implied to be a large organization with thousands of employees worldwide, given its global presence and product reach.

Founded: 2016. OneTrust was founded to enable innovation through the responsible use of data, and has since expanded to address the evolving landscape of AI.

Team Structure:

• The Senior Manager, UX Design System will lead a specialized team focused on the design system.

• This team likely includes designers and UI engineers dedicated to system architecture, component development, and documentation.

• The role requires close collaboration with broader UX leadership, Product Management, Engineering teams (including platform engineering), User Research, GTM, and potentially Legal/Compliance teams given the nature of OneTrust's business.

Methodology:

• Data-Driven Design: The company emphasizes leveraging data, customer insights, product usage analytics, and support trends to inform design system improvements and prioritization.

• Agile Development: While not explicitly stated, the mention of product roadmaps, iterative development, and cross-functional collaboration suggests an Agile or similar iterative development methodology.

• Systems Thinking: A core requirement for the role, emphasizing a holistic approach to design, component architecture, and user experience across the entire product suite.

• AI Integration: Proactive integration of AI into design system workflows for efficiency and innovation.

Company Website: https://www.onetrust.com/

📝 Enhancement Note: OneTrust's mission around responsible data use and AI governance creates a unique company culture focused on trust, compliance, and innovation. The design system team plays a pivotal role in enabling these principles across all products.

📈 Career & Growth Analysis

Operations Career Level: This role is at a Senior Manager level, signifying a strategic leadership position within the UX and Design Operations function. It involves direct team management, significant cross-functional influence, and responsibility for a critical platform asset.

Reporting Structure: The Senior Manager will likely report to a VP or Director of UX/Product. They will manage a team of designers and UI engineers focused on the design system. They will collaborate extensively with leaders across Product, Engineering, and GTM.

Operations Impact: The design system is a force multiplier. This role's impact is measured by:

• Efficiency Gains: Accelerating product development cycles by providing reusable components and patterns.

• Consistency & Quality: Ensuring a unified and high-quality user experience across all OneTrust products.

• Scalability: Enabling the company to scale its product offerings efficiently.

• Accessibility & Compliance: Upholding critical standards like WCAG 2.2 AA and privacy-by-design.

• Innovation: Supporting the integration of new technologies like AI into the product suite.

Growth Opportunities:

• Leadership Advancement: Potential to grow into Director or VP-level roles overseeing broader UX or Product functions.

• Specialization: Deepen expertise in design systems, AI in design, or enterprise-level UX strategy.

• Cross-Functional Leadership: Opportunity to lead major strategic initiatives impacting multiple departments.

• Industry Influence: Contribute to the evolving field of design systems, sharing best practices and thought leadership.

• Learning & Development: Access to company-provided training, certifications (including privacy), and opportunities to attend industry conferences.

📝 Enhancement Note: This role offers a clear path for career progression, moving from managing a specialized team to potentially leading larger organizational functions. The focus on a critical platform asset like a design system provides significant visibility and impact within the company.

🌐 Work Environment

Office Type: OneTrust promotes an "office-first" culture, encouraging three days per week in the office. This suggests a collaborative, in-person environment designed for teamwork, brainstorming, and company culture building.

Office Location(s): Atlanta, Georgia, United States is the primary location specified. OneTrust has a global presence, so other office locations might exist, but this role is based in Atlanta.

Workspace Context:

• Collaborative Environment: The office-first approach implies a workspace designed to facilitate interaction, team meetings, and spontaneous collaboration between designers, engineers, and product managers.

• Technology & Tools: Access to industry-standard design tools (like Figma), collaboration platforms, and potentially internal tools for design system management and AI integration.

• Team Interaction: Opportunities for regular team stand-ups, design reviews, cross-functional syncs, and mentorship sessions.

Work Schedule:

• Typically 40 hours per week, aligned with standard business operations.

• While office-first, there may be some flexibility depending on the specific team and role requirements, but the expectation is regular in-office presence.

📝 Enhancement Note: The "office-first" culture is a key differentiator and implies a preference for synchronous collaboration. Candidates should be comfortable with, and ideally prefer, working from a physical office environment for a significant portion of the week.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a recruiter screen to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: Discussion with the Senior Manager's direct manager (likely a Director/VP of UX) to delve deeper into leadership experience, strategic thinking, and design system expertise.

• Team/Peer Interviews: Conversations with members of the design system team, product managers, and engineering leads to assess collaboration style, technical understanding, and ability to integrate into cross-functional teams.

• Portfolio Presentation: A dedicated session where candidates present their portfolio, focusing on design system case studies, leadership approach, and strategic contributions. This is a critical stage.

• Executive/Final Interview: Potentially a final interview with a senior leader to confirm strategic alignment and overall suitability for the role.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the business impact of your design system work – efficiency gains, adoption rates, reduction in bugs, improved user satisfaction, etc. Quantify wherever possible.

• Showcase Leadership: Highlight your experience in leading teams, defining strategy, establishing governance, and mentoring designers.

• Detail Your Process: Explain your methodology for building, scaling, and maintaining a design system, including how you handle contributions, updates, and versioning.

• Demonstrate Technical Acumen: Show your understanding of component architecture, design tokens, and how the system integrates with engineering practices.

• Emphasize AI & Accessibility: Specifically address how you've incorporated AI into workflows or championed accessibility (WCAG 2.2 AA) and privacy-by-design.

• Storytelling: Structure your presentation as a narrative, explaining the problem, your solution, the process, and the outcome.

Challenge Preparation:

• Design System Strategy: Be prepared to discuss how you would approach defining the strategy and roadmap for OneTrust's design system, considering its current state and future goals.

• Team Leadership Scenarios: Anticipate questions about managing diverse teams, resolving conflicts, fostering growth, and hiring talent.

• Cross-Functional Alignment: Prepare examples of how you've successfully aligned design system efforts with product roadmaps and engineering priorities.

• Problem-Solving: Be ready to discuss how you would address common design system challenges (e.g., low adoption, technical debt, keeping pace with product innovation).

📝 Enhancement Note: The portfolio presentation is likely the most crucial part of the interview process for this role. Candidates should prepare thoroughly to showcase not just design skills, but strategic leadership and operational management capabilities related to design systems.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for creating components, patterns, prototypes, and documentation. Advanced proficiency is expected.

• Design System Platforms/Tools: Experience with tools that support design system management, such as Zeroheight, Storybook (for documentation/component previews), or similar platforms.

• AI-Assisted Tooling: Familiarity with or willingness to integrate AI tools for tasks like documentation generation, component audits, visual QA, spec generation, or prototyping assistance.

Analytics & Reporting:

• Analytics Platforms: Experience using product analytics tools (e.g., Amplitude, Pendo, Google Analytics) to track design system adoption, component usage, and user behavior.

• Dashboarding Tools: Ability to create and interpret dashboards (e.g., Tableau, Power BI, Looker) to report on design system performance and impact.

• User Research Tools: Familiarity with tools for conducting user research, usability testing, and gathering feedback (e.g., UserTesting.com, Maze).

CRM & Automation:

• While not direct CRM management, understanding how design system components feed into CRM or other enterprise applications for consistent UX is beneficial. Experience with workflow automation tools might be advantageous for managing processes.

📝 Enhancement Note: Proficiency in Figma is a given. The emphasis on AI-assisted tooling and analytics for measuring design system impact suggests the need for a technically adept and data-oriented candidate.

👥 Team Culture & Values

Operations Values:

• Trust & Transparency: Aligned with OneTrust's core mission, promoting open communication and reliable processes.

• Innovation & Efficiency: A drive to leverage new technologies (like AI) and optimize workflows to deliver value faster and more effectively.

• Collaboration & Inclusivity: Fostering a team environment where diverse perspectives are valued and everyone contributes to shared goals.

• Quality & Excellence: A commitment to high standards in design, accessibility, and technical implementation.

• Data-Driven Decision Making: Using insights from data and user feedback to guide strategy and prioritize work.

Collaboration Style:

• Cross-Functional Integration: A highly collaborative approach, working closely with Product, Engineering, GTM, and other departments to ensure the design system serves the broader organization's needs.

• Proactive Communication: Regularly sharing updates, rationale for decisions, and metrics with stakeholders and leadership.

• Feedback-Oriented: Encouraging a culture of constructive feedback through design reviews, office hours, and contribution processes.

• Mentorship & Knowledge Sharing: Actively supporting team members' growth and sharing best practices within the organization.

📝 Enhancement Note: The company's emphasis on "Trust" and "Responsible Innovation" likely permeates its internal culture. A candidate who embodies these values and can foster them within their team will be highly valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling a Mature System: As OneTrust grows, scaling the design system to accommodate new products, features, and evolving technologies (like AI) will be a continuous challenge.

• Driving Adoption: Ensuring consistent adoption and adherence to the design system across a large, potentially distributed organization requires ongoing effort, communication, and support.

• Balancing Innovation and Governance: Staying current with emerging trends (AI, new design paradigms) while maintaining a stable, governed system that ensures consistency and quality.

• Cross-Team Dependencies: Managing dependencies and aligning priorities with numerous product teams and engineering squads.

• Measuring ROI: Clearly demonstrating the tangible return on investment for the design system in terms of efficiency, cost savings, and improved user outcomes.

Learning & Development Opportunities:

• AI in Design Systems: Deep dive into leveraging AI for automation, content generation, and predictive design within a system context.

• Enterprise-Level UX Strategy: Broaden understanding of how UX strategy impacts a large enterprise SaaS portfolio.

• Leadership Development: Formal and informal training opportunities in people management, strategic planning, and executive communication.

• Industry Trends: Opportunities to attend conferences, workshops, and engage with the broader design system community.

• Privacy & Governance Expertise: Enhance knowledge in privacy regulations and governance frameworks, directly relevant to OneTrust's mission.

📝 Enhancement Note: This role presents significant opportunities for professional growth by tackling complex challenges at scale within a leading tech company, particularly in the rapidly evolving fields of AI and data governance.

💡 Interview Preparation

Strategy Questions:

• "How would you define and evolve the long-term strategy for OneTrust's enterprise design system, considering our focus on AI and responsible data use?"

• "Describe your approach to building and scaling a design system for a B2B SaaS company with multiple product lines. What governance model would you implement?"

• "How would you measure the success and ROI of a design system, and what key metrics would you track?"

Company & Culture Questions:

• "What excites you most about OneTrust's mission and our platform's expansion into AI?"

• "How do you foster a culture of collaboration and inclusivity within your design system team and across cross-functional partners?"

• "Describe your experience integrating AI into design workflows or systems. What are the opportunities and challenges?"

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your leadership philosophy and design system approach. Then, dive into 2-3 key case studies that best represent your experience in strategy, team leadership, and impact.

• Focus on Process: For each case study, clearly explain the problem, your role, the process you followed (including research, design, collaboration, and implementation), and the measurable outcomes.

• Highlight Leadership: Emphasize your contributions to strategy, team management, and cross-functional alignment.

• Demonstrate Technical Depth: Discuss your understanding of component architecture, design tokens, and your experience with tools like Figma.

• Address AI & Accessibility: Ensure these critical areas are woven into your examples and discussions.

• Be prepared for Q&A: Anticipate questions about specific design decisions, challenges encountered, and how you handle feedback.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic leadership, deep design system expertise, strong team management skills, and an understanding of OneTrust's specific business context (AI, privacy, B2B SaaS).

📌 Application Steps

To apply for this Senior Manager, UX Design System position:

• Submit your application through the provided application link on Greenhouse.

• Portfolio Customization: Ensure your portfolio prominently features case studies demonstrating your experience in leading design systems, team management, AI integration, and achieving measurable business impact. Tailor your presentation to highlight relevant B2B SaaS experience.

• Resume Optimization: Update your resume to clearly articulate your years of experience in UX/UI, B2B SaaS, and management. Use keywords from the job description such as "Design System Management," "Team Leadership," "Strategy," "Accessibility," "WCAG," "Privacy by Design," "Figma," and "AI-Assisted Workflows." Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio, focusing on storytelling, clear articulation of your process, leadership contributions, and the impact of your work. Prepare to discuss strategic scenarios, team management, and how you'd approach challenges at OneTrust.

• Company Research: Familiarize yourself with OneTrust's product suite, mission, and recent developments, particularly concerning their AI strategy and commitment to privacy and trust. Understand their "office-first" culture and what it means for collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.