Senior Director, UX Design

📍 Job Overview

Job Title: Senior Director, UX Design Company: Bright Horizons Family Solutions Location: Newton, Massachusetts, United States Job Type: FULL_TIME Category: User Experience (UX) Design Leadership / Product Design Strategy Date Posted: 2026-02-11 Experience Level: Senior / Director Level (10+ years) Remote Status: Hybrid (3 days onsite)

🚀 Role Summary

• Lead the strategic vision and execution of User Experience (UX) Design across all digital products at Bright Horizons, encompassing web and mobile interfaces for diverse end-users including HR executives, clients' employees, and family members.
• Evolve and champion the end-to-end UX practice, integrating user research, experience design, and a data-driven, test-and-learn culture to translate customer insights into intuitive and impactful product experiences.
• Act as a strategic partner across Product Management, Engineering, Brand, Marketing, and Customer Experience (CX) teams, influencing executive decision-making by connecting user insights to tangible business outcomes like adoption, satisfaction, and overall business impact.
• Drive the development, governance, and continuous improvement of comprehensive digital design guidelines and a corporate design system to ensure consistency, scalability, and an exceptional user experience across all digital platforms.

📝 Enhancement Note: This role is positioned as a senior leadership opportunity within the UX domain, requiring a strategic mindset to influence cross-functional teams and executive stakeholders. The emphasis on "setting the UX Design direction and strategy" and "evolving our end-to-end UX practice" indicates a high level of autonomy and responsibility for shaping the company's digital user experience. The requirement to partner with Brand and CX leaders suggests a deep integration of UX with broader company initiatives.

📈 Primary Responsibilities

• Define, champion, and execute a clear UX vision and strategy that directly aligns with overarching company goals and product roadmaps, ensuring user-centricity is prioritized in all digital initiatives.
• Establish and elevate UX as a critical strategic partner across Product, Engineering, Marketing, and Business units, fostering strong collaborative relationships and shared understanding of user needs.
• Influence executive decision-making by articulating the quantifiable impact of user-centric design on key business outcomes, including adoption rates, customer satisfaction, and overall business performance.
• Lead the definition and implementation of information architecture, navigation paradigms, and interaction models that simplify complex offerings and enhance user flows across digital products.
• Champion and embed accessibility (WCAG 2.2) and inclusive design principles throughout the design lifecycle, ensuring all digital experiences are usable by the widest possible audience.
• Oversee the development, governance, and continuous evolution of comprehensive digital design guidelines and a corporate design system to ensure brand consistency, scalability, and a unified user experience across all web and mobile interfaces.
• Establish and manage a robust test-and-learn culture by leading A/B and multivariate testing programs to rigorously validate design hypotheses and optimize user journeys.
• Define and implement a structured, compliant workflow governing experience releases, ensuring clarity, consistency, and efficient cross-team execution from concept to deployment.
• Partner closely with Product Management and Marketing teams to identify opportunities for optimizing conversion funnels, enhancing user engagement metrics, and implementing effective personalization strategies.
• Collaborate with Brand leadership and external agency partners to ensure the seamless integration and modernization of brand design principles across all digital touchpoints, from offline assets to online interfaces.
• Work diligently with the CX leader to ensure strategic alignment between UX initiatives and broader customer experience goals, creating a cohesive and positive customer journey.
• Drive qualitative and quantitative user research initiatives, including journey mapping, usability studies, and analytics reviews, to deeply inform design decisions and product strategy.
• Ensure research activities are embedded early and continuously throughout the product development lifecycle, rather than being treated as a secondary or downstream activity.
• Translate research insights into actionable design recommendations, prioritizing initiatives based on their potential impact on user experience and business objectives.
• Collaborate with and actively support a team of UX designers, researchers, and managers, fostering a culture of innovation, continuous improvement, and best-practice sharing.
• Act as a key liaison between the Design team and Engineering, Product Management, and Marketing teams, ensuring mutual understanding of interdependencies and facilitating effective planning.
• Identify and address team needs related to process optimization, tool adoption, documentation standards, and asset management to enhance team efficiency and effectiveness.
• Proactively identify and reconcile potential design conflicts or redundancies between different product offerings, features, and platforms, ensuring a cohesive digital ecosystem.
• Measure, implement, and drive improvements to ensure designers operate at peak efficiency through optimized processes and tools.
• Collaborate with internal business partners across various departments to gather requirements, align on objectives, and ensure successful implementation of UX strategies.
• Evaluate and implement new design and collaboration tools in partnership with designers, researchers, and cross-functional stakeholders to support holistic collaboration across the organization.
• Work with Product Managers to conduct user research, facilitate user testing sessions, and provide solution-oriented recommendations based on research findings.
• Build, mentor, and retain a high-performing team of UX researchers, product designers, and design managers, fostering professional growth and development.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, team management, and hands-on UX practice. Key areas of focus include establishing design governance, championing accessibility, driving a test-and-learn approach, and deeply integrating UX with business outcomes. The emphasis on research being "embedded early and often" is a critical indicator of the desired UX maturity within the organization.

🎓 Skills & Qualifications

Education:

• Bachelor's Degree required, preferably in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field.

Experience:

• Minimum of 10 years of progressive experience in User Experience (UX) Design, with a significant portion dedicated to enterprise website ownership or large-scale digital experience design.
• Minimum of 5 years of demonstrated people leadership experience, including managing, mentoring, and developing design teams.

Required Skills:

• Strategic UX Vision & Leadership: Ability to define and articulate a compelling UX vision and strategy that aligns with business objectives and product roadmaps. Proven experience leading UX initiatives for complex digital products.
• User Research & Insights: Expertise in a wide range of qualitative and quantitative user research methodologies (e.g., user interviews, usability testing, journey mapping, surveys, analytics review) and the ability to translate findings into actionable design recommendations.
• Experience Design & Information Architecture: Strong command of interaction design principles, information architecture, user flows, and wireframing for both web and mobile platforms.
• Design Systems & Governance: Experience in developing, implementing, and governing comprehensive design systems and digital style guides to ensure consistency, scalability, and brand alignment across digital touchpoints.
• Accessibility & Inclusive Design: Deep understanding and practical application of accessibility standards (WCAG 2.2) and inclusive design principles to ensure equitable user experiences for all.

Preferred Skills:

• Cross-Audience Design: Proven success in designing for multi-audience platforms, effectively balancing the needs of both consumer (B2C) and business (B2B) users.
• CRO & Experimentation: Strong understanding of Conversion Rate Optimization (CRO) principles, A/B testing, multivariate testing, and leveraging analytics frameworks to validate design hypotheses and drive measurable improvements.
• Stakeholder Management & Influence: Exceptional communication, presentation, and interpersonal skills with a proven ability to build trust, influence executive decision-making, and manage stakeholders across various departments and levels.
• Agility & Ambiguity: Demonstrated ability to thrive in ambiguous environments, adapt to changing priorities, and lead through influence while maintaining a focus on strategic goals.
• Brand Integration: Experience collaborating with Brand leadership and creative teams to ensure cohesive brand representation and compliance across all digital interfaces.

📝 Enhancement Note: The qualifications emphasize a blend of deep UX expertise, proven leadership capabilities, and strategic business acumen. The preference for experience with multi-audience platforms and CRO/experimentation suggests the role will have a significant impact on user acquisition, engagement, and conversion metrics.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Strategic Impact Case Studies: Showcase a minimum of 3-5 comprehensive case studies demonstrating your leadership in defining and executing UX strategy for complex digital products. These should highlight your ability to translate business goals into user-centered solutions.
• Research to Design Artifacts: Include examples of how user research directly informed design decisions, such as journey maps, personas, wireframes, prototypes, and final UI designs, clearly articulating the problem, your process, and the outcomes.
• Design System Contributions: Present examples of your involvement in the creation, evolution, or governance of design systems, demonstrating your understanding of scalability, consistency, and component-based design.
• Measurable Outcomes: Quantify the impact of your UX initiatives with clear metrics related to user adoption, satisfaction, engagement, conversion rates, or business KPIs. Focus on demonstrating ROI for design efforts.

Process Documentation:

• Workflow Design & Optimization: Provide examples of how you have designed, documented, and optimized UX workflows, including research processes, design sprints, cross-functional collaboration models, and release management.
• Methodology & Frameworks: Illustrate your proficiency with various UX methodologies and frameworks, such as Agile UX, Lean UX, Design Thinking, and your ability to adapt them to specific project needs and organizational contexts.
• Test & Learn Integration: Showcase how you've embedded a test-and-learn approach, including examples of A/B testing plans, usability test reports, and how findings were used to iterate on designs and improve performance.

📝 Enhancement Note: For a Senior Director role, the portfolio should emphasize strategic thinking, leadership in process improvement, and demonstrable business impact. It's crucial to show not just design output, but also the strategic thinking, research grounding, and process management that led to successful outcomes.

💵 Compensation & Benefits

Salary Range:

• The annual salary for this position is between $177,000 and $199,000 USD.
• 📝 Enhancement Note: This range is based on the provided information. Actual compensation will be determined by factors such as the candidate's experience, education, certifications, geographic location, and other relevant business or organizational considerations. For a Senior Director level role with significant leadership and strategic responsibilities in the Newton, MA area, this range appears to be competitive, reflecting industry standards for senior UX leadership positions in a major metropolitan area with a high cost of living.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans to support employee well-being.
• Generous Paid Time Off: Includes paid vacation, sick leave, holiday leave, and parental bonding leave, promoting work-life balance.
• Retirement Savings: A 401(k) retirement plan to support long-term financial planning.
• Disability & Life Insurance: Long-term and short-term disability insurance, along with life insurance, providing financial security.
• Financial Well-being: Access to money-saving discounts and financial planning tools.
• Professional Development: Tuition assistance and education coaching to support continuous learning and career advancement.
• Caregiving Support: Resources and support for employees caring for children and adults in their families, aligning with the company's mission.
• Incentive Programs: Eligibility for a bonus and Restricted Stock Units (RSUs), reflecting performance-based rewards and equity in the company.

Working Hours:

• Standard full-time hours, estimated at 40 hours per week.
• 📝 Enhancement Note: While standard hours are noted, the hybrid nature and senior leadership role may imply a degree of flexibility required to meet business needs and collaborate effectively across time zones and with global teams, though specific on-call or extended hour expectations are not detailed.

🎯 Team & Company Context

🏢 Company Culture

Industry: Education and Care Services (specifically Childcare, Elder Care, and Educational Support). Company Size: Large (Likely 5,000-10,000+ employees based on industry and scope, though not explicitly stated). Founded: 1986. Company Description: Bright Horizons is a global leader in early childhood education and care, employer-sponsored child care, and other family support services. The company partners with employers to offer high-quality child care, elder care, and educational support, enabling employees to thrive at work and home. Their mission is deeply rooted in supporting families and fostering growth.

Team Structure:

• UX Team: Will likely consist of UX Researchers, UX/Product Designers, and potentially UX Writers, reporting up through this Senior Director role.
• Reporting Structure: This role will report to a higher-level executive, likely a VP or Chief Product Officer, VP of Digital, or similar, with direct oversight of the UX team.
• Cross-Functional Collaboration: Expected to collaborate extensively with leaders and teams in Product Management, Engineering, Brand, Marketing, Customer Experience (CX), and potentially HR/Client Partnerships.

Methodology:

• Data-Driven Decision Making: Emphasis on leveraging user research, analytics, and experimentation to inform design and product strategy.
• Agile & Iterative Development: Likely operates within an Agile or hybrid development framework, requiring iterative design processes and close collaboration with development teams.
• User-Centricity: A core tenet of the role is to champion the user's perspective and ensure their needs are met through intuitive and impactful digital experiences.
• Brand Alignment: Strong focus on maintaining brand consistency and integrating brand principles across all digital touchpoints.

Company Website: https://careers.brighthorizons.com/us/en

📝 Enhancement Note: Bright Horizons' mission-driven nature suggests a culture that values impact, support, and community. The UX team's success will be tied to how well they can translate this mission into tangible digital experiences for diverse user groups, from parents to corporate clients.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Director position, representing a significant leadership role within the UX function. It involves strategic oversight, team management, and significant influence over the company's digital product direction. This level requires a blend of deep domain expertise and strong business acumen.

Reporting Structure: The Senior Director will report to a senior executive (e.g., VP of Product, Chief Product Officer) and will directly manage a team of UX professionals. They will be a key contributor to the broader product and technology leadership team.

Operations Impact: The UX Design function under this leadership will have a direct impact on:

• User Adoption & Engagement: Ensuring digital products are intuitive and valuable, leading to higher adoption and sustained engagement across all user segments.
• Customer Satisfaction & Retention: Improving the overall user experience, contributing to higher customer satisfaction and loyalty.
• Brand Perception: Shaping how users perceive the Bright Horizons brand through consistent, high-quality digital interactions.
• Operational Efficiency: Streamlining user journeys and self-service capabilities, potentially reducing support costs and improving operational efficiency.
• Revenue & Growth: Indirectly supporting business growth by enhancing user acquisition funnels, client satisfaction, and employee engagement with company-provided benefits.

Growth Opportunities:

• Strategic Leadership Expansion: Potential to expand scope to include broader digital experience strategy, customer journey mapping, or even influence on product portfolio strategy.
• Team Development & Mentorship: Opportunity to build and scale a best-in-class UX team, developing talent and fostering a strong design culture.
• Cross-Functional Influence: Deepen influence across product, engineering, and marketing to drive a more integrated and user-focused approach across the organization.
• Industry Thought Leadership: Represent Bright Horizons at industry conferences or through publications, building personal and company brand recognition in UX and digital product development.

📝 Enhancement Note: This role offers a significant opportunity for a seasoned UX leader to shape a critical function within a mission-driven organization. Growth potential is tied to demonstrating strategic impact and scaling the UX practice effectively.

🌐 Work Environment

Office Type: Hybrid work model, requiring 3 days per week onsite at the Newton, MA headquarters. This suggests a blend of in-office collaboration and remote flexibility.

Office Location(s): Headquarters in Newton, Massachusetts. This is a suburban location outside of Boston, offering access to a strong talent pool and a dedicated workspace.

Workspace Context:

• Collaborative Hub: The 3 days onsite are intended for collaborative work, team meetings, brainstorming sessions, and building relationships with colleagues across departments.
• Technology & Tools: Access to standard office technology, with an expectation that the UX team will utilize industry-leading design and research software. The role specifically mentions evaluating and implementing new tools.
• Cross-Functional Interaction: The office environment will facilitate direct interaction with Product Managers, Engineers, Marketers, and other key stakeholders, crucial for aligning on design initiatives and fostering a unified product vision.

Work Schedule: Expected to be a standard 40-hour work week, but senior leadership roles often require flexibility to accommodate project deadlines, critical launches, and cross-functional collaboration needs. The hybrid model allows for some control over personal scheduling.

📝 Enhancement Note: The hybrid arrangement balances the need for in-person collaboration critical for strategic leadership and team cohesion with the flexibility often sought by senior professionals. The Newton location provides a professional environment within commuting distance of Boston.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review applications and resumes to assess basic qualifications and experience.
• Hiring Manager Interview: A discussion focused on strategic leadership, team management experience, and understanding of the UX role within a business context.
• Portfolio Presentation & Deep Dive: A critical stage where candidates present their portfolio, showcasing key case studies, strategic thinking, research methodologies, and design process. This will involve deep dives into specific projects and outcomes.
• Cross-Functional Stakeholder Interviews: Interviews with peers and leaders from Product Management, Engineering, Marketing, and CX to assess collaboration style, influence, and alignment with team dynamics.
• Executive Interview: A final interview with a senior executive (e.g., CPO, VP) to assess strategic fit, vision, and alignment with company leadership.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your most impactful projects that best demonstrate your leadership in UX strategy, team development, and driving measurable business outcomes. Prioritize projects that align with Bright Horizons' user base (e.g., consumer-facing applications, enterprise portals).
• Tell a Story: For each case study, clearly articulate the business problem, the user needs, your strategic approach, the design process (research, ideation, iteration, testing), your specific contributions, and the quantifiable results achieved. Use visuals effectively but ensure they support the narrative.
• Highlight Leadership & Process: Emphasize your role in setting strategy, mentoring teams, and optimizing UX processes. Showcase your ability to work cross-functionally and influence stakeholders.
• Quantify Impact: Clearly present the metrics and KPIs that demonstrate the success of your projects. Focus on how your work contributed to user adoption, satisfaction, engagement, or business goals.
• Prepare for Q&A: Anticipate questions about your decision-making process, how you handle ambiguity, conflict resolution within teams, and your vision for UX at Bright Horizons.

Challenge Preparation:

• Strategic Thinking Exercise: Be prepared for a discussion or exercise that tests your ability to strategize UX initiatives for a specific business challenge relevant to Bright Horizons' market.
• Process Improvement Scenario: You might be asked to outline how you would approach improving a specific UX process or addressing a known user pain point within the company's digital ecosystem.
• Team Management Scenario: Questions may arise regarding how you build and motivate design teams, handle performance issues, or foster a collaborative environment.

📝 Enhancement Note: The interview process for a Senior Director role is rigorous. A strong portfolio that clearly articulates strategic thinking, leadership, and measurable impact is paramount. Candidates should be prepared to discuss their vision for UX and how they would integrate it within Bright Horizons' specific context.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP.
• User Research: UserTesting.com, Lookback, Maze, Hotjar, SurveyMonkey, Qualtrics.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams.
• Design System Management: Tools for managing design tokens, component libraries, and documentation (e.g., Storybook, Zeroheight).

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics.
• Product Analytics: Mixpanel, Amplitude.
• A/B Testing Platforms: Optimizely, VWO (Visual Website Optimizer), Google Optimize.
• Data Visualization: Tableau, Power BI (for understanding broader business metrics).

CRM & Automation:

• CRM: Salesforce (likely used by sales/client management teams, understanding its integration with user experience is beneficial).
• Marketing Automation: HubSpot, Marketo (understanding how user journeys tie into marketing efforts).
• Integration Tools: Familiarity with how different systems connect to provide a seamless user experience is valuable.

📝 Enhancement Note: While specific tools aren't listed, the responsibilities imply a need for proficiency in industry-standard UX design, research, analytics, and collaboration tools. The role also involves evaluating new tools, suggesting an openness to adopting best-in-class solutions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental belief that the user's needs and experience should be at the forefront of all digital product decisions.
• Impact-Driven: Focus on delivering tangible results that positively affect users and the business, measured through data and user feedback.
• Collaboration & Partnership: Valuing strong working relationships and open communication with cross-functional teams to achieve shared goals.
• Innovation & Continuous Improvement: Encouraging new ideas, embracing experimentation, and constantly seeking ways to enhance processes, tools, and user experiences.
• Quality & Craftsmanship: Commitment to delivering high-quality, well-designed, and accessible digital products that reflect positively on the Bright Horizons brand.
• Support & Growth: Fostering an environment where team members feel supported, can develop their skills, and advance their careers.

Collaboration Style:

• Cross-Functional Integration: Actively seeking to integrate UX insights and processes into the early stages of product development and marketing efforts.
• Transparent Communication: Maintaining open lines of communication with stakeholders, sharing progress, insights, and challenges proactively.
• Feedback-Rich Environment: Encouraging constructive feedback among team members and with partners to drive continuous improvement in design and process.
• Data-Informed Dialogue: Using data and research findings as a basis for discussions and decision-making to ensure objectivity and alignment.

📝 Enhancement Note: The company's mission to support families likely translates into a culture that values empathy, care, and a commitment to making a positive difference. This should inform the approach to UX design and team collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse User Needs: Designing for multiple distinct user groups (HR Executives, employees, family members) with potentially conflicting needs and priorities.
• Driving Strategic Adoption: Ensuring UX strategy is fully integrated and prioritized across all product development cycles, especially in a large organization with established processes.
• Measuring UX Impact: Clearly articulating and quantifying the ROI of UX initiatives to executive leadership, demonstrating value beyond aesthetics.
• Maintaining Brand Consistency: Ensuring a cohesive and on-brand experience across a breadth of digital products, potentially developed by different teams or with varying legacy systems.
• Evolving UX Practice: Continuously adapting the UX team's processes, tools, and methodologies to keep pace with industry advancements and business growth.

Learning & Development Opportunities:

• Strategic Leadership Development: Opportunities to hone skills in executive communication, strategic planning, and organizational influence within a large, established company.
• Cross-Functional Learning: Deepen understanding of Product Management, Engineering, Marketing, and CX functions through close collaboration.
• Industry Best Practices: Staying at the forefront of UX trends, design systems, accessibility standards, and emerging technologies through conferences, training, and team initiatives.
• Mentorship and Team Building: Developing leadership capabilities by building, mentoring, and scaling a high-performing UX team.

📝 Enhancement Note: The challenges are typical for a senior leadership role in a large organization, requiring strong strategic thinking, influencing skills, and a focus on measurable impact. The growth opportunities are substantial for a leader looking to make a significant impact and advance their career.

💡 Interview Preparation

Strategy Questions:

• "Describe your vision for UX at Bright Horizons and how you would align it with our mission to support families and employers." (Preparation: Research Bright Horizons' mission, values, and current digital offerings. Articulate a UX strategy that supports these.)
• "How would you establish UX as a strategic partner across Product, Engineering, and Marketing, and influence executive decision-making?" (Preparation: Prepare examples of influencing stakeholders, presenting data-driven insights, and building cross-functional relationships. Focus on linking UX to business outcomes.)
• "Walk us through a time you had to design for multiple, potentially conflicting, user groups. What was your process and outcome?" (Preparation: Select a strong case study from your portfolio that showcases your ability to balance diverse needs and find elegant solutions.)

Company & Culture Questions:

• "How do you foster a data-driven, test-and-learn culture within a UX team and across partner teams?" (Preparation: Discuss your experience with A/B testing, user research integration, and promoting experimentation. Provide examples of how you've championed this culture.)
• "How do you approach building and mentoring a high-performing UX team, especially in a hybrid work environment?" (Preparation: Discuss your leadership philosophy, experience with team development, performance management, and fostering collaboration remotely and in-office.)
• "What are your thoughts on accessibility (WCAG 2.2) and inclusive design, and how would you ensure these are prioritized in our digital products?" (Preparation: Be ready to discuss the importance of accessibility, your experience implementing it, and strategies for embedding it into the design process.)

Portfolio Presentation Strategy:

• Focus on Strategy & Impact: For each case study, begin with the strategic objectives and business goals. Clearly articulate the problem statement and user needs.
• Detail Your Process: Explain your methodology, the research conducted, key design decisions made, and how you iterated based on feedback or testing. Highlight your leadership role.
• Quantify Results: Dedicate a clear section to the measurable outcomes and business impact. Use charts or graphs if appropriate to illustrate improvements.
• Address Challenges & Learnings: Be prepared to discuss any challenges encountered and what you learned from the project. This demonstrates self-awareness and resilience.
• Tailor to Bright Horizons: Whenever possible, draw parallels between your experience and the potential needs or challenges of Bright Horizons.

📝 Enhancement Note: Candidates should prepare to discuss their strategic vision, leadership approach, and a deep understanding of UX best practices, particularly in the context of a large, mission-driven organization. The portfolio presentation is a critical component, requiring a clear narrative of impact and process.

📌 Application Steps

To apply for this Senior Director, UX Design position:

• Submit your application through the Bright Horizons careers portal via the provided URL.
• Tailor your resume: Highlight your experience in UX leadership, strategic design, user research, design systems, and cross-functional collaboration. Quantify achievements wherever possible, focusing on leadership and impact.
• Prepare your portfolio: Curate 3-5 strong case studies showcasing your strategic thinking, process, leadership, and measurable outcomes. Ensure it is easily accessible (e.g., a personal website, PDF, or dedicated portfolio platform).
• Research Bright Horizons: Familiarize yourself with their mission, values, target audiences, and current digital presence. Understand their industry and competitive landscape.
• Practice your interview narrative: Be ready to articulate your UX vision, leadership philosophy, and how your experience aligns with the requirements of this role, particularly focusing on how you've driven strategic change and team growth.

⚠️ Important Notice: This enhanced job description has been crafted to provide a comprehensive overview based on the provided data and industry standards for a Senior Director, UX Design role. Specific details about team structure, exact tool usage, and day-to-day responsibilities may vary. Candidates are strongly encouraged to confirm all details and expectations directly with Bright Horizons during the interview process.