Senior Content Designer

📍 Job Overview

Job Title: Senior Content Designer Company: Sigma Computing Location: San Francisco, CA Job Type: Full-Time Category: Product Design / Content Strategy Date Posted: 2025-10-18 Experience Level: 5-10 Years Remote Status: On-site

🚀 Role Summary

• Spearhead user-facing language and content strategy for critical product areas, influencing the product's future direction.
• Translate complex data concepts and analytical actions into clear, user-friendly language to empower non-technical users in data analysis and insight discovery.
• Drive the end-to-end content design process for major product features, from strategic planning and user research to final copy and implementation.
• Champion content accessibility, inclusivity, and a consistent voice across the product through scalable content frameworks, design system practices, and defined terminology.

📝 Enhancement Note: This role focuses on the strategic application of content design within a complex technical domain (Business Intelligence/Data Analytics), requiring a deep understanding of user needs and the ability to simplify intricate concepts. The emphasis on "owning" and "shaping" suggests significant autonomy and strategic influence.

📈 Primary Responsibilities

• Develop and execute content strategies for key product modules, ensuring clarity, usability, and user adoption.
• Craft intuitive and clear UI copy, microcopy, error messages, and instructional content that guides users through complex analytical workflows.
• Collaborate closely with Product Managers, UX Researchers, Marketers, Product Designers, and Engineers to integrate content seamlessly into the user experience.
• Conduct user research and solicit user feedback to inform content decisions and iteratively improve product comprehension and usability.
• Establish and maintain content standards, including style guides, glossaries, and terminology databases, to ensure a consistent brand voice and user experience across the platform.
• Champion content accessibility and inclusivity, ensuring all in-product language is understandable by diverse user groups and abilities.
• Contribute to the development and maintenance of design system practices related to content, ensuring scalability and consistency.
• Proactively identify opportunities to enhance user understanding and engagement through strategic content interventions.

📝 Enhancement Note: The responsibilities highlight a blend of strategic ownership and tactical execution, common in senior design roles. The focus on "complex data concepts" and "non-technical users" is particularly critical, indicating a need for exceptional clarity and empathy in content creation.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in a relevant field such as Design, Human-Computer Interaction (HCI), English, Communications, Journalism, or a related discipline.

Experience:

• Minimum of 5 years of professional experience in content design, UX writing, copywriting, content strategy, or technical writing for complex digital products.
• Proven experience designing content for commercially successful, world-class software products, demonstrating a strong understanding of user-centered design principles.
• Demonstrated ability to lead complex content design projects autonomously from conception to release.

Required Skills:

• Content Strategy: Proven ability to develop and implement comprehensive content strategies for digital products, aligning with business objectives and user needs.
• UX Writing & Microcopy: Expertise in crafting clear, concise, and effective user interface text, including buttons, labels, error messages, onboarding flows, and tooltips.
• Information Architecture: Understanding and experience in structuring content logically and intuitively to enhance navigation and comprehension.
• Portfolio: A strong and comprehensive portfolio showcasing end-to-end content design process, including strategy, research, iteration, and final UI copy for complex digital products.
• Figma Proficiency: Expert-level skills in Figma, with direct experience collaborating within design files and contributing to design system elements.
• Communication & Facilitation: Exceptional verbal and written communication, facilitation, and presentation skills, with the ability to articulate content decisions and advocate for users to diverse stakeholders.
• User Empathy & Research: Demonstrated ability to understand user needs through research, feedback loops, and rapid iteration, translating insights into effective content solutions.
• System Thinking: Capability to design holistic content systems, understanding both the big picture vision and the tactical steps required for incremental engineering implementation.

Preferred Skills:

• Data Analytics/BI Domain Expertise: Experience or a strong understanding of data analytics, business intelligence platforms, or other complex technical domains.
• Technical Writing: Background in technical writing, particularly for software documentation or complex systems.
• Startup Experience: Previous experience working in a fast-paced startup environment, demonstrating adaptability and a proactive approach.
• Content Scalability: Experience developing scalable content frameworks, design system practices, and glossaries.
• Accessibility Standards: Knowledge of WCAG or other accessibility guidelines and their application to content design.

📝 Enhancement Note: The requirement for a "strong portfolio" is paramount for this role, encompassing not just final output but also the strategic and iterative process. Expertise in Figma is explicitly called out, indicating a hands-on, collaborative design environment. Experience in data analytics or BI is highly valued, suggesting the company seeks candidates who can quickly grasp and articulate technical concepts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a track record of successfully released work that showcases expertise in content strategy, information architecture, and UX writing.
• Clearly articulate the business problem addressed, the constraints and assumptions, and the iterative evolution of the content solutions leading to the final product.
• Illustrate how content solutions achieved company objectives while effectively meeting user needs.
• Include examples of style guides, glossaries, content testing methodologies, and naming exercises where applicable.
• Portfolios featuring work on complex, data-heavy products will be viewed favorably.

Process Documentation:

• Showcase your systematic approach to content design, from initial research and strategy formulation to content creation, implementation, and iteration.
• Detail how you collaborate with cross-functional teams (PMs, Designers, Engineers, Researchers) throughout the content lifecycle.
• Provide evidence of your ability to develop and maintain scalable content frameworks and design system components.
• Illustrate how you measure the impact of your content solutions on user comprehension, product adoption, and overall usability.

📝 Enhancement Note: The portfolio requirements are highly specific, emphasizing process and impact over mere aesthetics. Candidates are expected to demonstrate a strategic, data-informed, and iterative approach to content design, particularly within complex technical domains.

💵 Compensation & Benefits

Salary Range:

• An estimated salary range of $180,000 - $210,000 per year. This range is a guideline based on the information provided and industry benchmarks for a Senior Content Designer in San Francisco with the specified experience level.

Benefits:

• Equity: Eligibility for stock options, providing ownership and potential for long-term financial growth.
• Generous Health Benefits: Comprehensive medical, dental, and vision insurance coverage.
• Flexible Time Off Policy: Encourages employees to take the time off they need to rest and recharge.
• Paid Bonding Time: Support for new parents with dedicated paid leave.
• Retirement Savings: Traditional and Roth 401(k) plans for long-term financial planning.
• Commuter & FSA Benefits: Support for commuting expenses and flexible spending accounts for healthcare and dependent care.
• Lunch Program: Provided meals to foster community and convenience.
• Dog-Friendly Office: A welcoming environment for employees who wish to bring their dogs to work.

Working Hours:

• Standard full-time work hours, estimated at 40 hours per week. The company emphasizes an on-site work environment.

📝 Enhancement Note: The salary range is provided as an estimate based on the explicit mention in the job description. The on-site work arrangement is a key detail influencing daily work structure. The benefits package is comprehensive, reflecting a competitive offering for a senior role in the tech industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically Business Intelligence (BI) and Data Analytics Software. Company Size: Sigma Computing is a growing tech company, likely mid-to-large stage given its Series D funding. (Based on general tech company funding stages and growth trajectories). Founded: While the founding date isn't explicitly stated, the company has achieved Series D funding, indicating a history of innovation and market traction.

Team Structure:

• The Product Design team is described as "talented" and "down-to-earth," working collaboratively on a shared mission.
• This Senior Content Designer will report into a design leadership role, working closely with Product Management, UX Research, Engineering, and Marketing.
• Cross-functional collaboration is emphasized as integral to the design process.

Methodology:

• The company emphasizes an "insight-driven world" and making data analytics "highly usable and easily accessible."
• Their approach involves iterative development, learning, growth, and shipping value to customers.
• Data-driven decision-making is core to their product vision and internal processes.
• The recent introduction of AI tools suggests a forward-thinking, innovation-focused methodology.

Company Website: https://www.sigmacomputing.com/

📝 Enhancement Note: Sigma Computing positions itself as a leader in democratizing data analytics with its cloud-native platform. The culture appears to value collaboration, user-centricity, and continuous improvement, with a strong focus on innovation, particularly with recent AI developments. The on-site requirement is a key cultural indicator.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role within the Product Design function, specifically focused on Content Design. It implies significant autonomy, strategic responsibility, and the expectation to lead complex projects.

Reporting Structure: The role likely reports to a Head of Design, Director of Product Design, or a Lead UX Designer, with close collaboration across product and engineering teams.

Operations Impact: The Senior Content Designer's work directly impacts user comprehension, product adoption, and overall user experience. By simplifying complex data concepts, they enable a broader user base to leverage Sigma's platform, directly contributing to customer success and revenue generation through increased product utilization and satisfaction.

Growth Opportunities:

• Leadership in Content: Potential to become the go-to expert for content design within Sigma, shaping content strategy and best practices for future product development.
• Domain Specialization: Deepen expertise in the complex domain of data analytics and business intelligence, becoming a valuable asset in a high-demand field.
• Mentorship: Opportunity to mentor junior designers and contribute to the growth of the design team.
• Strategic Influence: Influence product strategy and roadmap through user-centered content insights and recommendations.
• Advanced Technologies: Gain experience with cutting-edge AI tools and cloud-native BI platforms.

📝 Enhancement Note: This role offers significant growth potential for a seasoned content professional looking to make a substantial impact in a technically sophisticated product space. The progression path likely involves greater strategic leadership and domain expertise.

🌐 Work Environment

Office Type: The company explicitly states an "in-office work environment" in all their offices. This suggests a traditional, collaborative office setting rather than a remote or hybrid model.

Office Location(s): San Francisco, CA (primary for this listing), with mentions of NYC and London offices.

Workspace Context:

• The San Francisco office is described as "dog-friendly," contributing to a more relaxed and employee-centric atmosphere.
• The environment is likely collaborative, with designers working closely with product, engineering, and research teams.
• Access to modern design tools like Figma is a given, facilitating seamless workflow integration.
• The office setting is intended to foster strong team cohesion and spontaneous collaboration.

Work Schedule:

• Full-time, on-site role. While specific daily hours are not detailed, a typical tech company schedule would apply, likely with some flexibility around core hours. The emphasis is on being present in the office.

📝 Enhancement Note: The "in-office" requirement is a definitive characteristic of the work environment, suggesting a company culture that values in-person collaboration and team interaction. The dog-friendly aspect adds a touch of employee-centricity common in tech environments.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios. Strong alignment with the job description and a compelling portfolio are key.
• Portfolio Review & Discussion: Candidates will likely present their portfolio, discussing their process, strategic thinking, and impact on featured projects. This may involve a dedicated session with design leadership.
• Design Exercise/Challenge: A practical exercise or case study may be assigned to assess problem-solving skills, content strategy development, and execution within a given timeframe and constraints. This could involve refining existing UI copy or drafting content for a new feature.
• Cross-Functional Interviews: Interviews with Product Managers, UX Researchers, and Engineers to assess collaboration skills, technical understanding, and ability to communicate effectively across disciplines.
• Final Interview: A discussion with senior leadership to assess cultural fit, strategic alignment, and overall suitability for the Senior role.

Portfolio Review Tips:

• Showcase Process: Clearly document your thought process, research methods, and iterative steps for each project. Explain the "why" behind your content decisions.
• Quantify Impact: Whenever possible, include metrics or qualitative feedback demonstrating the positive impact of your content on user behavior, product adoption, or business goals.
• Tailor to Sigma: Highlight projects that involved complex technical domains, data-heavy products, or a focus on simplifying intricate concepts for non-technical users.
• Demonstrate Figma Skills: Include examples of your work within Figma, or describe how you used it effectively for collaboration and design system contributions.
• Highlight System Thinking: Show examples of how you’ve thought about content at a system level, including style guides, glossaries, or scalable frameworks.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Sigma's product, the BI/data analytics landscape, and common user challenges.
• Practice Problem Solving: Be ready to tackle hypothetical content design problems related to user onboarding, feature explanation, or error handling within a BI tool.
• Articulate Strategy: Practice explaining your content strategy, rationale, and decision-making process clearly and concisely.
• Consider Constraints: Be mindful of potential constraints like technical limitations, tight deadlines, or specific brand voice requirements.

📝 Enhancement Note: The emphasis on portfolio presentation and a potential design challenge suggests a highly practical and skills-based evaluation process. Candidates should be prepared to deeply articulate their strategic thinking and process, especially concerning complex technical products.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly required for design collaboration and UI work. Candidates are expected to be expert users and collaborate directly within design files.
• Content Management Systems (CMS): While not explicitly mentioned, experience with CMS for managing product content may be beneficial.
• Prototyping Tools: Likely used in conjunction with Figma for interactive content flows.

Analytics & Reporting:

• Product Analytics Tools (e.g., Mixpanel, Amplitude, Google Analytics): Experience using these tools to understand user behavior, track content performance, and inform design decisions is a strong plus.
• Data Visualization Tools: Understanding how content interacts with data visualizations within BI platforms.

CRM & Automation:

• Customer Relationship Management (CRM) Systems: Familiarity with CRM concepts and how product content might influence customer journeys or support.
• Collaboration & Project Management Tools: Jira, Asana, Trello, or similar for tracking tasks, workflows, and project progress.

📝 Enhancement Note: Figma is the cornerstone tool mentioned. The role will also benefit from familiarity with analytics platforms for data-informed content optimization and general project management tools for collaborative workflows. Understanding the broader BI ecosystem is key.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong focus on understanding and serving the user, particularly non-technical users navigating complex data.
• Clarity & Simplicity: A commitment to making complex technical concepts accessible and easy to understand through clear language.
• Collaboration: Valuing teamwork and cross-functional partnerships to achieve shared goals.
• Iteration & Learning: Embracing feedback, continuous improvement, and a growth mindset.
• Data-Driven: Using data and insights to inform decisions and measure impact.
• Innovation: A drive to push boundaries, evidenced by their investment in AI and cloud-native technology.

Collaboration Style:

• Highly collaborative, involving close partnerships with Product Managers, UX Researchers, Engineers, and Marketers.
• Emphasis on seeking user feedback and working together to advance content solutions.
• Expectation of clear communication and advocacy for user needs across teams.
• Designers are expected to integrate seamlessly within engineering workflows, particularly through tools like Figma.

📝 Enhancement Note: The culture appears to be a blend of pragmatic, user-focused design principles and a forward-thinking, innovative approach to technology. Collaboration is not just encouraged but is a fundamental aspect of how work gets done.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The primary challenge is translating highly technical data analytics concepts into language that is easily understood by a non-technical audience.
• Scalability: Developing content frameworks and systems that can scale across a growing product and evolving feature set.
• Cross-Functional Alignment: Ensuring consistent content strategy and execution across multiple product teams and stakeholders with potentially differing priorities.
• Pace of Innovation: Keeping pace with rapid product development, including new AI features, and ensuring content remains relevant and clear.
• On-Site Requirement: For candidates accustomed to remote work, adapting to a mandatory on-site environment in San Francisco.

Learning & Development Opportunities:

• Deep Domain Expertise: Opportunity to become a subject matter expert in the rapidly evolving field of Business Intelligence and Data Analytics.
• Advanced AI Integration: Gaining hands-on experience with integrating content design principles into AI-powered product features.
• Content Systems Leadership: Opportunity to define and lead best practices for content design systems within a growing tech company.
• Industry Exposure: Working with cutting-edge cloud-native technologies and collaborating with industry leaders.
• Professional Growth: Potential for advancement into lead or management roles within content design or UX.

📝 Enhancement Note: The challenges are inherent to working with complex technology products, offering significant learning opportunities for ambitious professionals. The company's focus on innovation provides a fertile ground for skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex technical concept for a non-technical audience. What was your process, and what was the outcome?" (Focus on your methodology, user research, and impact.)
• "How do you approach building a content strategy for a new feature or product area? Walk us through your process." (Highlight your strategic thinking, collaboration, and iterative approach.)
• "Imagine we are launching a new AI-powered forecasting feature. What are the key content considerations you would address to ensure user understanding and adoption?" (Demonstrate your ability to apply content principles to new technologies.)

Company & Culture Questions:

• "What interests you about Sigma Computing's mission and our product?" (Research Sigma's vision, product, and recent news.)
• "How do you see your role contributing to our goal of creating an 'insight-driven world'?" (Connect your skills to the company's overarching mission.)
• "Describe your ideal collaboration style with product managers, engineers, and researchers." (Emphasize your experience with cross-functional teamwork and communication.)

Portfolio Presentation Strategy:

• Storytelling: Structure your portfolio presentations as narratives. Clearly define the problem, your approach, the solutions you designed, and the results achieved.
• Process Over Polish: While polished examples are good, emphasize your process. Show early iterations, user feedback, and how you arrived at the final solution.
• Quantify Impact: Use metrics (e.g., increased conversion, reduced support tickets, improved task completion rates) or strong qualitative feedback to demonstrate the value of your work.
• Figma Integration: Be prepared to showcase your Figma work, explaining how you collaborated within files, contributed to design systems, or used it to prototype content.
• Domain Relevance: Highlight projects that showcase your ability to handle complex or technical domains, demonstrating your capacity to grasp and articulate intricate concepts.

📝 Enhancement Note: Preparation should focus on showcasing strategic thinking, a robust process, and the ability to translate complex technical ideas into clear, user-friendly language. Demonstrating experience with Figma and complex domains is crucial.

📌 Application Steps

To apply for this Senior Content Designer position:

• Submit your application through the Sigma Computing careers portal via the provided link.
• Curate Your Portfolio: Select 2-3 of your most relevant projects that best demonstrate your expertise in content strategy, UX writing for complex digital products, and your process for simplifying technical concepts. Ensure your portfolio clearly outlines the business problem, your iterative process, and the measurable impact of your work.
• Tailor Your Resume: Highlight keywords and experiences directly aligned with the job description, such as "content design," "UX writing," "content strategy," "Figma," "data analytics," and "complex software." Quantify your achievements where possible.
• Prepare for Presentation: Practice presenting your portfolio projects, focusing on storytelling, articulating your strategic rationale, and demonstrating your collaboration skills. Be ready to discuss your experience with Figma in detail.
• Research Sigma: Understand Sigma Computing's mission, product, target audience, and recent developments (e.g., AI features). Prepare thoughtful questions about the role, the team, and the company's approach to content design.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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