Remote Robotic Instructional Design Manager

📍 Job Overview

Job Title: Remote Robotic Instructional Design Manager

Company: Jobgether (on behalf of a partner company)

Location: New York, New York, United States

Job Type: Full-time

Category: Operations - Training & Development / GTM Enablement

Date Posted: January 13, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote (with travel)

🚀 Role Summary

• Spearhead the design and delivery of comprehensive training programs for advanced robotic surgical technologies, directly impacting healthcare innovation and patient outcomes.

• Lead initiatives to enhance team collaboration and ensure impactful, effective learning experiences for field support personnel and customers.

• Drive continuous improvement of training content and methodologies, adapting to new requirements and evolving technological landscapes.

• Serve as a subject matter expert, providing critical insights to technical trainers and ensuring the highest quality of training delivery.

• Manage cross-functional projects and support training events, requiring strategic planning and execution in a remote yet collaborative environment.

📝 Enhancement Note: While the title is "Robotic Instructional Design Manager," the responsibilities and requirements strongly indicate a focus on Go-To-Market (GTM) enablement and product operations, specifically within the specialized area of medical device training and robotics. The role demands a blend of instructional design expertise, project management, and a deep understanding of technical product deployment and support. This is not a typical Revenue Operations or Sales Operations role but rather a specialized function that supports the GTM strategy through effective product training and knowledge transfer.

📈 Primary Responsibilities

• Develop and execute strategic training plans for new and existing robotic surgical technologies, ensuring alignment with GTM objectives and product roadmaps.

• Design, create, and update engaging training materials, including lesson plans, facilitator guides, participant workbooks, e-learning modules, and assessment tools.

• Coordinate and manage in-house and external product training programs, ensuring logistical efficiency and optimal learning environments.

• Collaborate with product management, engineering, sales, and field support teams to gather requirements, validate content, and ensure training relevance.

• Conduct needs assessments to identify skill gaps and training opportunities for field support personnel and customers.

• Facilitate training sessions, both remotely and in-person, acting as a subject matter expert on robotic surgical systems.

• Maintain open and effective communication channels with customers to gather feedback, assess training program effectiveness, and identify areas for improvement.

• Continuously revise and update lesson plans and training content based on product updates, customer feedback, and performance metrics.

• Partner closely with technical trainers to provide expert guidance, ensure consistency in delivery, and enhance the overall training experience.

• Champion change management initiatives related to the adoption of new robotic technologies and associated training programs.

📝 Enhancement Note: The responsibilities are heavily skewed towards product enablement and specialized training within a technical, healthcare-focused domain. The "Accountabilities" section from the original description is expanded here to reflect the strategic and operational aspects of managing training programs for complex robotic systems, emphasizing the need for robust content development, needs analysis, and post-training evaluation.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 5 years of dedicated experience in medical device training and education, with a strong preference for experience in complex device systems, particularly robotics.

• Proven track record in designing and delivering comprehensive training programs that have demonstrably improved user proficiency and product adoption.

• Experience supporting the technical training needs for complex device systems, ideally within the robotics or advanced medical technology sector.

Required Skills:

• Instructional Design Expertise: Proficient in adult learning principles, curriculum development, and various instructional design methodologies (e.g., ADDIE, SAM).

• Content Development: Ability to create high-quality training materials, including facilitator guides, participant workbooks, presentations, and potentially e-learning modules.

• Training Software Proficiency: Familiarity with leading training software, specifically Allego and/or Articulate 360.

• Medical Device/Robotics Knowledge: Understanding of medical device regulations, clinical workflows, and the specific nuances of training for robotic surgical systems.

• Change Management: Experience in guiding individuals and organizations through transitions associated with new technology adoption.

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse, cross-functional teams and external stakeholders.

• Project Management: Strong organizational skills to plan, develop, and coordinate multiple training initiatives simultaneously.

• Needs Assessment & Evaluation: Ability to conduct thorough training needs analyses and measure the effectiveness of training programs through assessment and feedback.

Preferred Skills:

• Experience with learning management systems (LMS) for content deployment and tracking.

• Familiarity with GTM strategy and sales enablement principles.

• Experience in a remote or hybrid work environment, with proven ability to manage projects and collaborate effectively across distances.

• Knowledge of patient outcomes measurement and how training impacts clinical results.

📝 Enhancement Note: The requirements are tailored to emphasize the critical need for domain-specific knowledge in medical device training and robotics, alongside core instructional design and change management skills. The proficiency with specific training software (Allego, Articulate 360) is highlighted as a key technical requirement for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Training Program Design: Showcase examples of comprehensive training programs developed, illustrating the scope, target audience, learning objectives, and delivery methods.

• Content Development Samples: Include examples of training materials created, such as lesson plans, facilitator guides, participant handouts, or e-learning module screenshots, demonstrating clarity, accuracy, and engagement.

• Needs Assessment & Evaluation Frameworks: Present case studies or documentation outlining how training needs were identified and how program effectiveness was measured (e.g., Kirkpatrick's levels of evaluation, ROI analysis).

• Change Management Initiatives: Provide examples of how training was used as a tool to drive change management, illustrating the process, challenges, and successful outcomes in technology adoption.

• System/Technology Integration: If applicable, demonstrate experience in integrating training programs with specific technology platforms or systems (e.g., LMS, CRM for tracking training impact).

Process Documentation:

• Instructional Design Methodology: Document the systematic approach used for developing training content, from initial needs assessment through to final evaluation and iteration.

• Training Delivery & Facilitation Protocols: Outline the standard operating procedures for delivering both remote and in-person training sessions, including best practices for engagement, Q&A, and skill practice.

• Content Maintenance & Update Workflow: Detail the process for reviewing, updating, and disseminating new training content to ensure accuracy and relevance in a rapidly evolving technological environment.

📝 Enhancement Note: The portfolio requirements are structured to assess the candidate's ability to not only design and develop training but also to manage the entire lifecycle of a training program, demonstrating strategic thinking, process rigor, and measurable impact, particularly relevant for high-stakes medical technology.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $95,000 - $135,000 annually.

• Methodology: This estimate is based on industry benchmarks for Instructional Design Managers with 5-10 years of experience, specializing in technical or medical device training, located in or supporting the New York metropolitan area. The range accounts for the specialized nature of robotic surgical technologies and the remote work flexibility, which can command a premium. This estimate is derived from data from reputable compensation resources and considers the median salaries for similar roles in the US.

Benefits:

• Comprehensive Health Coverage: Health, dental, and vision insurance options providing robust medical support.

• Financial Wellness: Health Savings Account (HSA) and Flexible Spending Accounts (FSA) for tax-advantaged healthcare expenses.

• Professional Development: Tuition assistance and reimbursement programs to support continuous learning and skill enhancement.

• Performance Incentives: Incentive plans designed to reward achievement and contributions.

• Retirement Planning: 401(k) plan with employer contributions, supporting long-term financial security.

• Work-Life Balance: Generous paid time off (PTO) and paid holidays to ensure rest and personal time.

• Equity & Growth: Employee stock purchase plan (ESPP) and other employee assistance programs, fostering a sense of ownership and well-being.

Working Hours:

• Standard full-time employment, typically around 40 hours per week.

• Flexibility is expected, particularly given the remote nature of the role and the need to support training events and cross-functional collaboration across different time zones. Occasional evening or weekend work may be required to accommodate training schedules or critical project deadlines.

📝 Enhancement Note: Salary range is estimated based on the provided experience level, location, and the specialized nature of the role. Benefits are listed as provided in the input data, with added context for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Medical Devices (Robotics)

Company Size: The specific partner company size is not disclosed, but Jobgether's platform suggests a focus on connecting candidates with a range of companies, potentially including startups to established enterprises.

Founded: Information on the founding date of the partner company is not available.

Team Structure:

• Operations Team: This role likely sits within a broader GTM, Product, or Commercial Operations team, focusing specifically on product enablement and training.

• Reporting Structure: The manager will likely report to a Director or VP of GTM Operations, Commercial Enablement, or Learning & Development.

• Cross-functional Collaboration: Close collaboration is expected with Product Management, Engineering (for technical insight), Sales Enablement, Field Service/Support teams, Marketing, and potentially Clinical Affairs.

Methodology:

• Data-Driven Training Design: Emphasis on using data from training effectiveness metrics, customer feedback, and product performance to inform and iterate on training programs.

• Agile Development Principles: Application of agile methodologies to training development and deployment, allowing for rapid iteration and adaptation to changing product and market needs.

• Blended Learning Approaches: Utilization of a mix of training modalities (e-learning, virtual instructor-led, in-person workshops, on-demand resources) to cater to diverse learning styles and operational constraints.

Company Website: [Partner company website URL would be inserted here if known]

📝 Enhancement Note: The context provided is based on the role's focus within healthcare technology and robotics, implying a culture that values innovation, precision, patient outcomes, and adherence to stringent regulatory standards. The remote-first aspect suggests a company that embraces modern work practices and values autonomy.

📈 Career & Growth Analysis

Operations Career Level: This position represents a mid-to-senior level management role within a specialized area of GTM operations, focusing on instructional design and program management. It's a critical function that bridges product development and market execution by ensuring users are proficient with complex technologies.

Reporting Structure: The manager will report to a senior leader within an operations, enablement, or product division. This provides opportunities to influence broader GTM strategies and gain visibility with executive leadership.

Operations Impact: The impact of this role is significant, directly contributing to:

• Successful product launches and adoption: Ensuring field support and customers can effectively use and maintain robotic systems.

• Improved patient outcomes: By enabling healthcare professionals to utilize technology safely and efficiently.

• Reduced support costs: Through effective initial training and ongoing education that minimizes errors and technical issues.

• Enhanced customer satisfaction: By providing high-quality, relevant, and accessible training resources.

Growth Opportunities:

• Leadership Expansion: Opportunity to grow into a Director-level role, overseeing larger training departments or expanding into broader GTM enablement functions.

• Specialization: Deepen expertise in specific robotic technologies or instructional design methodologies, becoming a go-to expert.

• Cross-functional Mobility: Potential to move into Product Management, GTM Strategy, or Sales Operations roles by leveraging deep product knowledge and understanding of customer needs.

• Industry Influence: Contribute to industry standards and best practices in medical device training and robotics education.

📝 Enhancement Note: The growth analysis focuses on the unique career trajectory for a specialized role like this, highlighting how expertise in medical robotics training can translate into broader opportunities within the GTM and operations landscape.

🌐 Work Environment

Office Type: Fully Remote. The role is primarily conducted from a home office environment, demanding self-discipline, strong time management, and effective virtual communication skills.

Office Location(s): While the role is remote, the stated location requirement is New York, New York. This may indicate a primary market focus, a need for occasional travel to client sites or company offices within that region, or simply a preference for candidates operating within that timezone. Travel to support cross-functional projects and training events is explicitly mentioned.

Workspace Context:

• Collaborative Virtual Environment: Expect to utilize a suite of digital collaboration tools (e.g., Slack, Microsoft Teams, Zoom) for team meetings, project discussions, and knowledge sharing.

• Access to Operations Tools: Likely access to CRM, project management software, and specialized training platforms necessary for role execution.

• Team Interaction: Regular virtual check-ins, team meetings, and project-specific collaborations will be key to maintaining connection and driving initiatives forward.

Work Schedule:

• A standard 40-hour work week is typical, but flexibility is crucial.

• The role requires adaptability to support global or regional training schedules, potentially involving early mornings, late evenings, or occasional weekend work, especially during product launches or critical training deployments.

📝 Enhancement Note: The work environment description emphasizes the demands and benefits of a remote role, including the need for self-management and the importance of digital collaboration tools, while also acknowledging the travel component.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether): AI-powered matching and initial review by Jobgether to assess core qualifications against the role requirements.

• Hiring Manager Interview: A discussion focused on your experience in instructional design, medical device training, change management, and familiarity with robotic technologies. Expect questions about your approach to program development and content creation.

• Skills Assessment/Case Study: You may be asked to present a portfolio piece or complete a short exercise demonstrating your instructional design process, content development skills, or ability to analyze a training need. This is where your portfolio will be crucial.

• Cross-functional Team Interviews: Meetings with key stakeholders from product, engineering, sales enablement, or field support to assess your collaboration style, understanding of their needs, and ability to integrate training into broader GTM efforts.

• Final Interview: Likely with a senior leader to discuss strategic fit, leadership potential, and alignment with company culture.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best showcase your instructional design process, content creation capabilities, and impact, particularly those related to technical or medical devices.

• Highlight Process & Impact: For each project, clearly articulate the problem, your approach (needs assessment, design, development, implementation, evaluation), the tools you used, and the quantifiable results or positive outcomes achieved. Use metrics where possible.

• Demonstrate Software Proficiency: If your portfolio includes e-learning modules or interactive content, ensure it showcases your skills with tools like Articulate 360 or similar platforms.

• Showcase Change Management: Include an example where training played a key role in driving adoption of a new technology or process.

• Tailor to Robotics: If possible, include or discuss projects that demonstrate an understanding of complex technical systems and the unique challenges of training for them.

Challenge Preparation:

• Instructional Design Framework: Be ready to discuss your preferred instructional design model (e.g., ADDIE) and how you adapt it.

• Needs Analysis Scenarios: Prepare to walk through how you would approach analyzing training needs for a new robotic surgical feature.

• Content Development Examples: Be ready to explain your rationale behind the design choices for specific training materials you've developed.

• Metrics & Evaluation: Practice articulating how you measure training effectiveness and ROI, using examples from your portfolio.

📝 Enhancement Note: This section provides actionable advice for candidates to prepare their portfolio and interviews, focusing on demonstrating specific skills and experiences relevant to instructional design, medical technology, and GTM enablement.

🛠 Tools & Technology Stack

Primary Tools:

• Training Software: Allego, Articulate 360 (Storyline, Rise, Captivate, etc.) are explicitly mentioned and critical. Proficiency here is non-negotiable.

• Learning Management System (LMS): Experience with platforms like Cornerstone OnDemand, Blackboard, Moodle, or similar for deploying and tracking training content.

• Content Creation Suites: Microsoft Office Suite (Word, PowerPoint), Google Workspace.

• Video Editing Software: Basic proficiency for creating or enhancing training videos.

Analytics & Reporting:

• Learning Analytics Tools: Understanding how to interpret data from LMS or training platforms to assess learner progress, engagement, and knowledge retention.

• Presentation Software: Tools for creating impactful visual aids for training sessions and reports.

• Data Visualization Tools (Basic): Familiarity with tools like Tableau or Power BI for visualizing training effectiveness data, if applicable.

CRM & Automation:

• CRM Systems (e.g., Salesforce): Understanding how training initiatives integrate with CRM data to track impact on sales performance or customer adoption.

• Project Management Software: Tools like Asana, Trello, Jira, or Monday.com for managing training development projects and timelines.

• Collaboration Platforms: Slack, Microsoft Teams, Zoom for remote communication and collaboration.

📝 Enhancement Note: The technology stack focuses on the explicit mentions of training software and infers other necessary tools for a remote instructional design manager role, emphasizing tools for content creation, delivery, and collaboration.

👥 Team Culture & Values

Operations Values:

• Innovation in Healthcare: A commitment to leveraging technology and effective training to advance healthcare and improve patient care.

• Excellence in Execution: Dedication to developing and delivering high-quality, impactful training programs that meet rigorous standards.

• Data-Driven Improvement: A belief in using metrics and feedback to continuously refine training strategies and content.

• Collaboration & Partnership: Valuing strong working relationships with cross-functional teams to achieve shared objectives.

• Customer Focus: Prioritizing the needs of field support personnel and customers to ensure their success with the technology.

Collaboration Style:

• Cross-functional Integration: Actively engaging with various departments to ensure training is aligned with product development, sales targets, and customer support needs.

• Feedback-Oriented: Proactively seeking and providing constructive feedback to enhance both individual performance and team processes.

• Knowledge Sharing: Contributing to a culture where best practices, insights, and lessons learned in training are openly shared.

• Remote Team Cohesion: Employing proactive communication and engagement strategies to foster a connected and productive remote team environment.

📝 Enhancement Note: The values and collaboration style are inferred based on the industry (healthcare technology, robotics) and the nature of the role (instructional design, GTM enablement), emphasizing precision, impact, and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Robotic Systems: Training on highly complex, technical, and often life-critical robotic systems requires deep understanding and meticulous content accuracy.

• Rapid Technological Evolution: The fast pace of innovation in robotics necessitates continuous learning and frequent updates to training materials.

• Balancing Remote Work and In-Person Needs: Effectively managing a remote program while also coordinating and potentially participating in in-person training events requires strong logistical and communication skills.

• Measuring ROI: Quantifying the direct impact of training programs on patient outcomes, system uptime, or cost reduction can be challenging but is crucial for demonstrating value.

• Stakeholder Alignment: Ensuring buy-in and consistent messaging across diverse internal teams (product, sales, support) and external stakeholders (customers) can be complex.

Learning & Development Opportunities:

• Advanced Robotics Training: Opportunities to gain deeper technical knowledge of specific robotic platforms.

• Instructional Design Certifications: Pursuing advanced certifications or specialized courses in adult learning theory, e-learning development, or learning analytics.

• GTM Strategy & Enablement: Learning more about broader Go-To-Market strategies and how training fits into the larger picture of revenue generation and customer success.

• Leadership Development: As the role progresses, opportunities for management training, strategic planning, and team leadership development.

• Industry Conferences: Attending relevant medical technology, robotics, or learning and development conferences to stay abreast of trends and network.

📝 Enhancement Note: This section identifies potential hurdles and outlines proactive strategies for professional development, linking them directly to the specific demands of a role in advanced medical technology training.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for developing a comprehensive training program for a complex medical device, such as a robotic surgical system. What are the key phases and considerations?" (Focus on your methodology, needs assessment, content design, and evaluation.)

• "How have you used change management principles in your previous roles to drive the adoption of new technologies or training programs? Provide a specific example." (Highlight your experience in guiding users through transitions.)

• "Walk me through a time you had to collaborate with engineering or product teams to gather technical information for training content. What challenges did you face, and how did you overcome them?" (Demonstrate your cross-functional collaboration skills and technical aptitude.)

Company & Culture Questions:

• "What interests you specifically about our company and our work in robotic surgical technologies?" (Research the partner company's mission, products, and recent news.)

• "How do you envision your role contributing to innovation in healthcare through effective training?" (Connect your skills to the company's broader mission.)

Portfolio Presentation Strategy:

• Storytelling Approach: Structure your portfolio presentation as a narrative for each project: The Challenge, Your Solution (Process/Design), and The Results (Impact/Metrics).

• Visual Aids: Use clear, professional slides that showcase your training materials, diagrams, or data visualizations. Avoid overwhelming the audience with text.

• Focus on Relevance: Emphasize projects that most closely align with medical device training, robotics, or complex system instruction.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, the rationale behind your methods, and how you would adapt a project for this specific role.

• Quantify Impact: Whenever possible, use numbers and data to demonstrate the success of your training initiatives (e.g., "reduced error rates by X%", "increased adoption time by Y%", "achieved Z% satisfaction score").

📝 Enhancement Note: The interview preparation section provides concrete examples of questions tailored to the role's specific requirements, emphasizing the need to connect personal experience with the company's mission and the unique challenges of this specialized field.

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📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Jobgether.

• Portfolio Customization: Select and refine 2-3 key projects that best demonstrate your instructional design process, content development skills, and measurable impact, particularly in technical or medical device training. Tailor your portfolio presentation to highlight your experience with complex systems and change management.

• Resume Optimization: Ensure your resume clearly highlights your experience with medical device training, robotics, instructional design software (Allego, Articulate 360), change management, and cross-functional collaboration. Use keywords from the job description to pass ATS screening.

• Interview Preparation: Practice articulating your experience using the STAR method (Situation, Task, Action, Result) and prepare to discuss your portfolio projects in detail. Research the partner company thoroughly to understand their mission and products.

• Company Research: Gain an understanding of the partner company's mission, their place in the robotic surgical technology market, and any recent news or developments. This will help you articulate your interest and suitability during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.