Product Designer Senior

📍 Job Overview

Job Title: Senior Product Designer (20888)

Company: Encora

Location: Lima, Peru

Job Type: Full-time

Category: Product Design / Digital Experience Operations

Date Posted: April 24, 2026

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end design of complex digital products, focusing on enhancing the Digital Experience (DX) for users.

• Drive strategic product thinking and execution by collaborating closely with Product Managers, Business stakeholders, and Technology teams.

• Identify and solve real user problems that have a tangible impact on business objectives.

• Act as a design authority and mentor for junior and mid-level designers, fostering a culture of design excellence.

• Contribute to the overall product vision through a strategic and systemic approach to design challenges.

📝 Enhancement Note: While the title is "Product Designer Senior," the description emphasizes leading complex product design and contributing to product strategy, indicating a role that bridges design execution with strategic GTM and operations alignment. The focus on "Digital Experience (DX)" suggests a need to understand how design impacts user adoption, retention, and overall customer journey, which are key operational metrics.

📈 Primary Responsibilities

• Problem Discovery & Opportunity Definition: Collaborate with Product Managers and Research teams to uncover user pain points and define new product opportunities.

• Insight-Driven Solution Design: Analyze user insights, business goals, and data analytics to propose actionable, user-centered design solutions.

• End-to-End Design Execution: Develop comprehensive design artifacts, including user flows, information architecture, interaction design, and UI design.

• Friction Identification & Resolution: Proactively identify and address friction points within the user experience, existing processes, and real-world product usage.

• Strategic Alignment: Ensure design proposals are aligned with the product roadmap, technical constraints, and the broader organizational context.

• Development Collaboration: Work closely with engineering teams to ensure accurate and high-fidelity implementation of design solutions.

• Co-creation & Decision Facilitation: Lead and facilitate co-creation workshops and decision-making processes within cross-functional teams.

• Mentorship & Design Leadership: Provide constructive feedback, guidance, and act as a design reference for junior and mid-level designers.

• Strategic & Systemic Vision: Contribute to the product vision by applying strategic thinking and a systemic approach to design challenges.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on strategic alignment with business goals and technical constraints, common in operations-focused design roles. The requirement to "analyze insights of users, business and data" points to a need for data literacy and an understanding of how design impacts key business metrics.

🎓 Skills & Qualifications

Education: While no specific degree is mentioned, a background in Design, Human-Computer Interaction (HCI), or a related field is typically expected for this level.

Experience: A minimum of 5 years of experience as a Product Designer or UX Designer, with a proven track record in designing complex digital products.

Required Skills:

• 5+ years of experience in Product Design or UX Design.

• Demonstrated experience designing complex digital products.

• Proficiency in user flows, information architecture, UX principles, and UI design.

• Advanced proficiency in Figma (essential).

• Experience working collaboratively with product, research, and development teams.

• Experience in agile environments with multiple stakeholders.

• Strong analytical skills to interpret user insights, business needs, and data.

Preferred Skills:

• Experience with user research methodologies and synthesis.

• Familiarity with design systems and their implementation.

• Understanding of front-end development principles.

• Experience in mentoring or leading design initiatives.

• Knowledge of A/B testing and performance optimization through design.

📝 Enhancement Note: The requirement for "+5 years of experience" and "advanced Figma skills" are standard for senior roles. The emphasis on "complex digital products" and "multiple stakeholders" suggests the need for strong project management and communication skills, crucial for operations roles that bridge design and execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design processes for complex digital products.

• Include case studies demonstrating problem definition, user research, ideation, prototyping, UI design, and implementation collaboration.

• Highlight contributions to strategic product decisions and alignment with business goals.

• Feature examples of how data and user insights informed design solutions.

Process Documentation:

• Present clear documentation of design processes, including user flow mapping, wireframing, and high-fidelity mockups.

• Illustrate how design solutions were iterated upon based on feedback and data analysis.

• Showcase examples of cross-functional collaboration and communication strategies.

• Detail how design decisions were aligned with technical feasibility and product roadmaps.

📝 Enhancement Note: For a Senior Product Designer role, especially one with operations implications, the portfolio is critical. It should not only showcase aesthetic and usability skills but also the candidate's ability to manage complex projects, collaborate effectively, and demonstrate the business impact of their design decisions. Think of it as a "process portfolio" demonstrating how they operationalize design.

💵 Compensation & Benefits

Salary Range: Based on industry standards for Senior Product Designers in Lima, Peru, with 5-10 years of experience, and considering Encora's global presence, the estimated annual salary range is PEN 120,000 - PEN 200,000 (approximately USD 32,000 - USD 54,000). This range can vary based on specific skills, interview performance, and the exact scope of responsibilities.

Benefits:

• Comprehensive health insurance coverage.

• Opportunities for professional development and training.

• Access to modern design tools and technology.

• Hybrid work model promoting work-life balance.

• Collaborative and innovative work environment.

• Potential for international project involvement.

• Paid time off and holidays.

Working Hours: Approximately 40 hours per week, with flexibility offered due to the hybrid work arrangement. Specific daily hours may vary based on team needs and project deadlines.

📝 Enhancement Note: Salary estimation is based on publicly available data for Senior Product Designer roles in Peru, adjusted for experience level and industry benchmarks. Benefits are standard for tech companies of Encora's size and scope. The hybrid model is a key operational benefit.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Engineering and Product Modernization. Encora partners with leading companies to drive digital transformation through a broad spectrum of engineering services.

Company Size: Over 9,000 employees globally, indicating a large, established organization with diverse teams and projects.

Founded: Not specified in the provided text, but the company's extensive global reach suggests a history of growth and successful M&A or organic expansion.

Team Structure:

• The role implies working within a product team, likely comprising Product Managers, Researchers, Developers, and potentially other Designers.

• Close collaboration with Business and Technology leadership is expected, indicating a matrixed or cross-functional reporting structure for projects.

Methodology:

• Agile Environments: The role explicitly mentions experience in agile environments, suggesting iterative development processes, regular stand-ups, and sprint planning.

• Data-Driven Design: Responsibilities include analyzing user insights, business goals, and data, pointing towards a data-informed decision-making approach.

• Cross-functional Collaboration: Emphasis on working closely with PMs, Research, and Development indicates a highly collaborative and communicative workflow.

Company Website: https://www.encora.com/

📝 Enhancement Note: Encora's positioning as a global leader in digital engineering implies a culture focused on innovation, technical excellence, and client success. The hybrid model and focus on professional development suggest a company that values its talent and seeks to provide a supportive work environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level Product Designer role. It signifies a move beyond individual contribution to include leadership, mentorship, and strategic influence. The designer is expected to shape product direction, not just execute it, and to guide other designers.

Reporting Structure: Likely reports to a Design Lead, Head of Product Design, or a Senior Product Manager, with strong dotted-line reporting or collaboration with Product Management and Engineering leads.

Operations Impact: The role's impact is measured by the successful end-to-end design and implementation of complex digital products that solve real user problems and achieve business objectives. This includes driving user adoption, improving conversion rates, enhancing user satisfaction, and contributing to product roadmap strategy.

Growth Opportunities:

• Leadership: Progression into Lead Product Designer, Design Manager, or Head of Design roles, managing teams and strategy.

• Specialization: Deepening expertise in specific areas like UX strategy, service design, or design operations.

• Cross-functional Mobility: Opportunities to move into Product Management or GTM strategy roles leveraging design thinking and user advocacy.

• Mentorship: Continued development as a design mentor and thought leader within the organization.

• Global Exposure: Potential to work on diverse, international projects and with global teams.

📝 Enhancement Note: This role is a significant step for a designer, offering a pathway into leadership and strategic product roles. The "operations" aspect comes from ensuring design processes are efficient, scalable, and demonstrably contribute to business outcomes.

🌐 Work Environment

Office Type: Hybrid. This indicates a blend of remote work and in-office collaboration, offering flexibility while maintaining in-person team connection.

Office Location(s): Lima, Peru. This specifies the primary location for any required in-office presence.

Workspace Context:

• Collaborative Spaces: The hybrid model suggests office days are utilized for collaborative activities like workshops, brainstorming sessions, and team meetings.

• Tools & Technology: Access to industry-standard design software (Figma), collaboration tools, and potentially prototyping and user testing platforms.

• Team Interaction: Opportunities to engage with product teams, engineering, and potentially other design professionals on a regular basis, fostering a dynamic exchange of ideas and feedback.

Work Schedule: Approximately 40 hours per week, with a hybrid arrangement allowing for flexibility in how and where work is performed, balanced with team and project needs.

📝 Enhancement Note: The hybrid nature of the role is a key aspect of its operational setup, requiring strong self-management and communication skills from the designer. It implies a need for efficient remote collaboration tools and processes.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess experience and fit.

• Portfolio Presentation: A dedicated session where the candidate presents 1-2 case studies from their portfolio, explaining their process, decisions, and impact.

• Technical/Design Interview: Discussions on design principles, problem-solving approaches, and Figma proficiency.

• Cross-functional Interview: Conversation with Product Managers and/or Engineers to assess collaboration skills and understanding of technical constraints.

• Cultural Fit/Behavioral Interview: Assessment of alignment with Encora's values, teamwork, and leadership potential.

Portfolio Review Tips:

• Tell a Story: Structure your case studies to narrate the problem, your process, the challenges, your solutions, and the measurable outcomes.

• Focus on "Why": Clearly articulate the reasoning behind your design decisions, linking them to user needs and business objectives.

• Demonstrate Process: Show your journey from research and ideation through to final UI and implementation feedback.

• Quantify Impact: Where possible, use data, metrics, or user feedback to demonstrate the success and business value of your designs.

• Show Figma Mastery: Be prepared to discuss advanced Figma features, component usage, and collaboration workflows.

Challenge Preparation:

• Be ready for a design exercise or a deep dive into a specific problem that requires strategic thinking and problem-solving.

• Practice articulating your design process and rationale concisely and persuasively.

• Prepare examples of how you have handled complex stakeholder relationships and navigated trade-offs.

📝 Enhancement Note: The emphasis on portfolio review and case studies is paramount. For an operations-minded role, candidates should highlight how their designs drove efficiency, user adoption, or business results, not just aesthetic appeal.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative workflows. Advanced proficiency is required.

• Prototyping Tools: Likely integrated within Figma or standalone tools (e.g., InVision, ProtoPie) for interactive mockups.

• User Research Platforms: Tools for conducting user interviews, usability testing, and gathering feedback (e.g., UserTesting.com, Maze).

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar to analyze user behavior and product performance.

• Data Visualization Tools: Ability to interpret dashboards and reports from tools like Tableau or Power BI to inform design decisions.

CRM & Automation:

• While not a direct CRM role, understanding how design impacts user acquisition and retention funnels, which are managed via CRM and marketing automation, is beneficial.

• Familiarity with how design integrates into development workflows (e.g., Jira, Confluence).

📝 Enhancement Note: Proficiency in Figma is explicitly stated as essential. A strong understanding of how to leverage analytics and data to inform design decisions is crucial for this role, aligning with operational efficiency and effectiveness.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems effectively.

• Data-Driven Decision Making: Relying on insights and metrics to guide design choices and measure impact.

• Collaboration & Communication: Fostering strong partnerships with Product, Engineering, and Business teams.

• Continuous Improvement: A proactive approach to identifying and implementing design and process enhancements.

• Strategic Thinking: Aligning design efforts with overarching business goals and product vision.

Collaboration Style:

• Cross-functional Integration: Actively seeking to work with and understand the perspectives of other departments.

• Constructive Feedback: Openness to giving and receiving feedback to improve designs and processes.

• Knowledge Sharing: Willingness to mentor others and share best practices within the design and product teams.

• Agile Adaptability: Embracing iterative design processes and adapting to changing project requirements.

📝 Enhancement Note: Encora's focus on digital engineering and client partnerships suggests a culture that values expertise, innovation, and client success. The emphasis on collaboration and data aligns well with an operations-focused mindset.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating trade-offs between ideal user experiences and product/business constraints.

• Designing for Complexity: Tackling intricate user flows and information architectures in large-scale products.

• Cross-functional Alignment: Ensuring buy-in and effective collaboration across diverse teams and stakeholders.

• Measuring Design Impact: Quantifying the ROI and effectiveness of design decisions, especially in a hybrid environment.

• Keeping Pace with Technology: Adapting design strategies to emerging technologies and platform changes.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to explore and implement cutting-edge UX/UI patterns and methodologies.

• Product Strategy Involvement: Deeper engagement in product roadmap planning and strategic decision-making.

• Leadership Development: Training and experience in mentoring, team management, and project leadership.

• Industry Conferences & Workshops: Access to events focused on product design, digital transformation, and user experience.

• Cross-domain Exposure: Learning about other areas of digital engineering and Encora's service offerings.

📝 Enhancement Note: The challenges listed are common for senior roles and require strong problem-solving and strategic thinking, areas where operations professionals excel. The growth opportunities highlight a clear path for career advancement within design leadership and strategic product roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital product you designed from end-to-end. What was your process, what challenges did you face, and what was the business impact?" (Focus on demonstrating process, problem-solving, and impact measurement).

• "How do you balance user needs with business objectives and technical constraints? Provide an example." (Highlight your strategic thinking and negotiation skills).

Company & Culture Questions:

• "What interests you about Encora and our work in digital engineering?" (Research Encora's clients, projects, and values).

• "How do you collaborate with Product Managers and Engineers? Describe a time you had a disagreement and how you resolved it." (Showcase your teamwork and communication skills).

Portfolio Presentation Strategy:

• Select Impactful Case Studies: Choose projects that clearly demonstrate your end-to-end process, strategic thinking, and measurable results.

• Structure Your Narrative: For each case study, clearly outline: the problem, your role, the process, key decisions, challenges, solutions, and outcomes/impact.

• Highlight Figma Proficiency: Be ready to discuss your use of Figma for complex workflows, component libraries, and collaboration.

• Quantify Outcomes: Use metrics (e.g., conversion rates, user satisfaction scores, task completion times) to showcase the success of your designs.

• Connect to Operations: Frame your contributions in terms of how they improved user adoption, efficiency, or business performance.

📝 Enhancement Note: Preparing specific examples that showcase strategic thinking, collaboration, and data-driven decision-making will be key for this role, aligning with the operational aspects of product design.

📌 Application Steps

To apply for this Senior Product Designer position:

• Visit the Encora careers page and submit your application via the provided link: https://careers.encora.com/application?5109588007&gh_jid=5109588007

• Customize Your Resume: Tailor your resume to highlight your 5+ years of experience in product design, complex digital products, Figma proficiency, and experience with agile environments and stakeholder management. Use keywords from the job description.

• Curate Your Portfolio: Ensure your portfolio prominently features 1-2 in-depth case studies that demonstrate your end-to-end design process, strategic thinking, and measurable business impact. Be prepared to walk through these in detail.

• Prepare for Design Challenges: Anticipate potential design exercises or in-depth discussions about your problem-solving approach and design methodologies.

• Research Encora: Understand Encora's mission, its clients, and its approach to digital engineering to articulate your interest and cultural fit during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.