Product Designer

📍 Job Overview

Job Title: Product Designer Company: Marsh McLennan (Mercer) Location: Gurugram, Haryana, India Job Type: Full-time Category: Product Design / UX/UI Design Date Posted: February 18, 2026 Experience Level: 2-5 Years Remote Status: Hybrid (3 days in office/on-site)

🚀 Role Summary

• This role is for a Product Designer with a strong focus on Enterprise SaaS applications, specifically those incorporating Artificial Intelligence (AI) and leveraging robust Design Systems.
• The designer will be responsible for the end-to-end product design lifecycle, from initial user research and information architecture to high-fidelity UI and interactive prototyping for both web and mobile platforms.
• A key aspect of the role involves contributing to and scaling a centralized Design System to ensure consistency and efficiency across diverse product modules.
• The position requires close collaboration with Product Managers, AI/ML Engineers, and Frontend Developers to ensure technical feasibility and high-quality implementation of design solutions.

📝 Enhancement Note: While the title is "Product Designer," the detailed responsibilities and required skills strongly indicate a specialized UX/UI Designer role within a technology-focused product development team, particularly in the SaaS and AI space. The emphasis on enterprise workflows and AI features positions this as a complex, strategic design opportunity.

📈 Primary Responsibilities

• Lead the design strategy and execution for complex Enterprise SaaS workflows, with a significant focus on integrating AI-enhanced features such as automated proctoring, AI-driven skill gap analysis, and predictive hiring dashboards.
• Manage the entire design lifecycle, including conducting in-depth UX research, defining information architecture, creating wireframes, developing high-fidelity UIs, and building interactive prototypes.
• Actively contribute to the growth and maintenance of a centralized Design System, ensuring adherence to and expansion of its components for consistent visual and functional design across all product modules and platforms.
• Design responsive web experiences and native mobile applications with a mobile-first approach, prioritizing performance, usability, and a seamless user experience for users on the go.
• Conduct user interviews, usability testing sessions, and analyze user data to validate design hypotheses and drive iterative improvements based on actionable feedback.
• Collaborate closely with cross-functional teams, including Product Managers, AI/ML Engineers, and Frontend Developers, to ensure designs are technically feasible, align with business objectives, and are implemented to a high standard.
• (Preferred) Utilize motion graphics and animation (e.g., through After Effects or Lottie) to enhance storytelling, simplify complex user transitions, and add an element of user delight to the overall experience.

📝 Enhancement Note: The responsibilities highlight a senior-level design role requiring strategic thinking, a deep understanding of SaaS and AI product development, and the ability to manage complex design systems. The emphasis on AI-driven features and cross-functional collaboration with engineering teams is a critical differentiator.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience, is typically expected for this level of role.

Experience: 2-5 years of relevant professional experience in product design, UX/UI design, or a similar role, with a proven track record in designing complex SaaS applications.

Required Skills:

• Design Tools Mastery: Expert proficiency in Figma for UI/UX design, wireframing, interactive prototyping, and component management.
• Collaborative Tools: Strong experience with FigJam for collaborative whiteboarding, user flow mapping, and brainstorming sessions.
• Comprehensive Design Process: Demonstrated ability to manage the full design lifecycle, from initial user research and information architecture to detailed UI design and prototyping.
• SaaS Design Experience: Proven experience designing for enterprise Software-as-a-Service (SaaS) web applications, showcasing an understanding of complex workflows and user needs.
• Mobile Design: Experience designing for native mobile applications (iOS/Android) and responsive web design principles.
• UX Research & Validation: Proficiency in conducting user research methodologies such as user interviews, usability testing, and analyzing user feedback to inform design decisions.
• Design System Contribution: Experience working with and contributing to centralized design systems, understanding component-based design and ensuring brand consistency.
• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design decisions clearly to technical and non-technical stakeholders.

Preferred Skills:

• AI/ML Product Design: Direct experience designing user interfaces for AI-powered products, including handling concepts like transparency, prompt engineering, and AI feedback loops.
• Motion Design: Familiarity with motion graphics tools such as Adobe After Effects or Lottie for creating animations and enhancing user experience.
• Adobe Creative Suite: Proficiency in Adobe Photoshop and Adobe Illustrator for asset creation and image manipulation.
• Frontend Development Awareness: Basic understanding of frontend development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineering teams.

📝 Enhancement Note: The emphasis on Figma and FigJam, coupled with SaaS and AI design experience, points to a modern, agile design environment. The preferred skills in motion graphics and AI specifics suggest a desire for a designer who can bring advanced capabilities to the team.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio is mandatory, showcasing a minimum of 2-3 significant projects that demonstrate your product design capabilities.
• Projects should highlight experience in designing complex SaaS web applications and native mobile applications, illustrating your ability to handle diverse platforms.
• Demonstrate a clear, structured, and research-driven design process, including your approach to user research, problem definition, ideation, prototyping, and user testing.
• Showcase contributions to or experience with Design Systems, illustrating how you've maintained consistency and scalability through component-based design.
• Include examples of how you have designed for or integrated AI-enhanced features into product workflows, explaining the design challenges and solutions.

Process Documentation:

• For each portfolio project, clearly outline the problem statement, your role and responsibilities, the design methodologies employed, and the key design decisions made.
• Detail the user research methodologies used and how the insights gathered directly influenced the design outcomes.
• Provide evidence of iterative design processes, showing how feedback (from testing or stakeholders) led to design improvements and optimizations.
• Include case studies that demonstrate your ability to translate complex business requirements and technical constraints into intuitive and user-friendly interfaces.

📝 Enhancement Note: The portfolio is critical for this role. It should not just display final UIs but also the thought process, research, and strategic thinking behind them, especially concerning SaaS, AI, and design systems. A clear demonstration of a structured, iterative design process is paramount.

💵 Compensation & Benefits

Salary Range: Given the location (Gurugram, India), experience level (2-5 years), and the nature of the role within a global organization like Marsh McLennan, the estimated annual salary range would be approximately ₹8,00,000 to ₹15,00,000 (Indian Rupees). This estimate is based on industry benchmarks for Product Designers in India with similar experience, considering the company's size and the specialized skills required (SaaS, AI, Design Systems).

Benefits:

• Comprehensive health insurance (medical, dental, vision) for employees and eligible dependents.
• Retirement savings plan with potential company matching contributions.
• Paid time off, including vacation days, sick leave, and public holidays.
• Opportunities for professional development, including training, workshops, and conference attendance.
• Access to Marsh McLennan's global learning and development platforms.
• Hybrid work model offering flexibility between remote work and office collaboration.
• Potential for performance-based bonuses or incentives.
• Employee assistance programs and wellness initiatives.

Working Hours: The standard working hours are likely to be around 40 hours per week, typically Monday to Friday. The hybrid work arrangement allows for flexibility, with employees expected to be in the office at least three days per week, including at least one "anchor day" for team collaboration.

📝 Enhancement Note: The salary range is an estimation based on common compensation practices for Product Designers in Gurugram, India, with 2-5 years of experience. Actual compensation will depend on the candidate's specific qualifications, interview performance, and the company's internal compensation structure. The hybrid work policy is clearly defined.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the professional services sector, specifically focusing on human capital consulting and solutions through Mercer, and broader risk management and advisory services through Marsh. The product design role is within the technology/product development arm, serving Enterprise SaaS clients. Company Size: Marsh McLennan is a large, global corporation with over 90,000 employees worldwide. This implies a structured environment with established processes, significant resources, and opportunities for international collaboration. Founded: Mercer was founded in 1945, and Marsh McLennan as a group has a long-standing history, indicating stability, established market presence, and a culture that values experience and long-term strategy.

Team Structure:

• The Product Design team is likely part of a larger Product Management or Technology division, comprising multiple designers with various specializations.
• Reporting structure will typically involve a Design Lead or Head of Product/Design, with designers working on specific product lines or feature sets.
• Close cross-functional collaboration is expected with Product Managers, AI/ML Engineers, Frontend Developers, and potentially UX Researchers.

Methodology:

• The team likely employs agile methodologies for product development, requiring iterative design cycles and close collaboration with engineering.
• Data analysis and user feedback are crucial for informing design decisions, especially in the context of AI-driven features and SaaS workflows.
• A strong emphasis on design systems promotes efficiency, consistency, and scalability in design and development.

Company Website: https://www.marshmclennan.com/ and https://www.mercer.com/

📝 Enhancement Note: Working within a large corporation like Marsh McLennan offers stability and resources but may also mean navigating established processes and organizational structures. The product design team's focus on SaaS and AI within Mercer suggests a forward-thinking, technology-driven segment of the company.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, suitable for individuals with 2-5 years of experience. It requires independent contribution to design projects and a solid understanding of the design lifecycle, with increasing responsibility for feature design and system contributions.

Reporting Structure: The designer will likely report to a Senior Product Designer, Design Lead, or Head of Product/Design. They will work closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: The Product Designer's work directly impacts the usability, adoption, and effectiveness of critical Enterprise SaaS products, particularly those leveraging AI. By creating intuitive and efficient user experiences, this role contributes to client satisfaction, increased productivity for users, and ultimately, the success and revenue generation of Mercer's technology offerings.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in designing for complex AI/ML features, enterprise SaaS workflows, or advanced Design Systems.
• Leadership: Potential to advance to Senior Product Designer, Lead Product Designer, or Product Design Manager roles, mentoring junior designers and leading larger design initiatives.
• Skill Development: Access to internal training, external workshops, and conferences to stay current with design trends, tools, and emerging technologies like AI in design.
• Cross-Functional Exposure: Gaining experience working with diverse teams across product management, engineering, and research, fostering a holistic understanding of product development.

📝 Enhancement Note: The role offers a clear path for growth within the product design discipline, with opportunities to specialize in high-demand areas like AI product design and to move into leadership positions within a large, established organization.

🌐 Work Environment

Office Type: Marsh McLennan emphasizes a hybrid work model. This means the office environment is designed for collaboration, team meetings, and focused work, complementing the flexibility of remote work. Expect modern office spaces equipped for hybrid interactions.

Office Location(s): The primary office location is Gurugram, India. Specific details about the office amenities or accessibility would need to be confirmed directly.

Workspace Context:

• Collaborative Environment: The office is set up to foster collaboration, with meeting rooms, breakout areas, and shared workspaces designed for team interaction and brainstorming.
• Technology & Tools: Access to standard office technology and potentially advanced design workstations, depending on company policy. The team will be heavily reliant on digital collaboration tools.
• Team Interaction: Opportunities for in-person interaction with colleagues from Product Management, Engineering, and other design team members during anchor days and scheduled team events.

Work Schedule: The hybrid model allows for a blend of in-office and remote work. Employees are expected to be in the office at least three days per week, with one designated "anchor day" for full-team in-person collaboration. This schedule accommodates focused design work and iterative processes while ensuring team cohesion.

📝 Enhancement Note: The hybrid work environment is a key feature, balancing individual flexibility with the benefits of in-person collaboration essential for design team synergy and project alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, looking for alignment with the core requirements and a strong portfolio.
• Portfolio Presentation & Discussion: You will likely be asked to present your portfolio, walking through 1-2 key projects. Be prepared to discuss your design process, problem-solving approach, decision-making rationale, and the impact of your work.
• Technical/Skills Interview: This may involve a design challenge (e.g., a take-home assignment or a live whiteboarding session) focused on problem-solving, UX/UI skills, and potentially AI design considerations.
• Cross-Functional Interviews: You may meet with Product Managers, Engineering Leads, or other designers to assess your collaboration style, communication skills, and technical understanding.
• Final Interview: This could be with a senior leader to discuss cultural fit, career aspirations, and overall alignment with the company's vision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience with SaaS, AI, Design Systems, and end-to-end product design. Prioritize quality over quantity.
• Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges you faced, the solutions you designed, and the measurable outcomes or impact. Use visuals effectively.
• Highlight Your Process: Emphasize your research methodologies, user-centric approach, iterative design process, and how you used data and feedback to inform decisions.
• Showcase AI/SaaS Nuances: If possible, include examples that specifically demonstrate your understanding of designing for AI features or complex enterprise workflows.
• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs you made, how you handle constructive criticism, and how you collaborate with engineers.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, ensure you fully understand the prompt and constraints. If it's a live session, clarify any ambiguities.
• Focus on Process: Even if you don't have a complete solution, demonstrate a strong, logical design process. Show how you would approach the problem.
• Think Aloud: During live challenges, articulate your thought process. Explain your assumptions, considerations, and potential solutions.
• Prioritize and Scope: For complex challenges, identify the most critical aspects and focus your efforts there, acknowledging other areas that would require further exploration.

📝 Enhancement Note: The interview process will heavily rely on your portfolio and your ability to articulate your design thinking and process. Demonstrating practical experience with the specific technologies and product types mentioned (SaaS, AI, Design Systems) will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI/UX design, wireframing, prototyping, and design system management. Expect advanced usage, including component creation, auto-layout, and collaboration features.
• FigJam: For collaborative ideation, brainstorming, user flow mapping, and workshop facilitation.
• Adobe Creative Cloud: Proficiency in Photoshop and Illustrator for asset creation, image editing, and graphic elements.
• Motion Design Tools (Preferred): Adobe After Effects or Lottie for creating animations and motion graphics to enhance user experience.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design iterations.
• Experience with A/B testing tools to validate design hypotheses.

CRM & Automation:

• While not a direct CRM role, understanding how design impacts user journeys within CRM or other enterprise systems is beneficial.
• Awareness of how design decisions can influence automation workflows and user efficiency.

📝 Enhancement Note: Mastery of Figma and FigJam is non-negotiable. Experience with AI-specific design tools or methodologies, while preferred, is less critical than a strong foundational design process and tool proficiency.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems through thoughtful design.
• Collaboration: Valuing teamwork, open communication, and the input of cross-functional partners.
• Innovation: Encouraging creative solutions, especially in leveraging AI to improve user experiences and product capabilities.
• Quality & Craftsmanship: A dedication to delivering high-quality, polished, and effective design solutions.
• Efficiency & Scalability: Designing with an eye towards building robust, scalable solutions, often through the use of design systems.

Collaboration Style:

• Agile & Iterative: Working in fast-paced, iterative cycles, with frequent feedback loops from Product, Engineering, and users.
• Cross-Functional Partnership: Seamless integration with Product Managers to define requirements and with Engineers to ensure successful implementation.
• Open Feedback: A culture that encourages constructive feedback on designs and processes to drive continuous improvement.
• Knowledge Sharing: Actively sharing insights, best practices, and learnings within the design team and with other departments.

📝 Enhancement Note: The culture likely balances a structured corporate environment with the dynamic needs of product development, emphasizing data-driven decisions, user empathy, and efficient, collaborative execution.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Complexity: Translating abstract AI functionalities into intuitive and trustworthy user experiences. This includes managing user expectations, providing transparency, and designing for AI feedback loops.
• Balancing Enterprise Needs with Usability: Designing for complex, data-intensive enterprise workflows while maintaining a user-friendly and efficient interface.
• Scaling Design Systems: Ensuring the Design System remains comprehensive, up-to-date, and consistently adopted across a growing product suite.
• Cross-Functional Alignment: Effectively communicating design vision and rationale to diverse stakeholders (technical and non-technical) and navigating differing priorities.

Learning & Development Opportunities:

• AI in Design Specialization: Opportunities to become a subject matter expert in designing for AI products through internal projects and external learning resources.
• Advanced Design System Practice: Deepening skills in design system architecture, governance, and implementation.
• Industry Trends: Staying abreast of the latest UX/UI trends, emerging technologies, and best practices in SaaS and AI product design through company-provided resources and external training.
• Leadership Development: Pathways to lead design initiatives, mentor junior designers, and potentially move into management roles.

📝 Enhancement Note: This role presents an opportunity to work on cutting-edge AI features within a stable enterprise environment, offering significant growth in specialized design areas.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex SaaS workflow you designed. What were the key challenges, and how did you ensure user adoption and efficiency?" (Focus on process, problem-solving, and impact).
• "How would you approach designing an AI feature, for example, predictive hiring analytics, to ensure user trust and transparency?" (Prepare to discuss AI design principles, ethical considerations, and user education).
• "Walk me through your experience with design systems. How have you contributed to or utilized them to ensure consistency and scalability?" (Highlight practical experience with components, guidelines, and adoption).

Company & Culture Questions:

• "What do you know about Mercer and Marsh McLennan, and why are you interested in designing products for our clients?" (Research company mission, values, and market position).
• "How do you collaborate with Product Managers and Engineers? Describe a time you had to resolve a design conflict with a stakeholder." (Prepare examples demonstrating strong communication and teamwork).
• "How do you measure the success of your designs? Can you provide an example of how user data or feedback led to a significant design iteration?" (Focus on data-driven design and impact measurement).

Portfolio Presentation Strategy:

• Structure Each Case Study: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.
• Visual Storytelling: Use mockups, wireframes, user flows, and prototypes to illustrate your work.
• Quantify Impact: Wherever possible, use metrics (e.g., conversion rate improvements, task completion times, user satisfaction scores) to demonstrate the value of your designs.
• Articulate Trade-offs: Be ready to discuss design decisions, the constraints you worked under, and the trade-offs you made.
• Practice Your Narrative: Rehearse your presentation to ensure it flows logically, stays within time limits, and highlights your key contributions.

📝 Enhancement Note: Prepare to articulate your design process in detail, demonstrate your understanding of AI and SaaS product design nuances, and showcase how your work delivers tangible business value.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Marsh McLennan careers portal, ensuring your resume and portfolio link are clearly visible.
• Portfolio Customization: Tailor your portfolio to highlight projects that best align with the requirements for SaaS, AI, and Design Systems. Ensure each project clearly outlines your process, role, and impact.
• Resume Optimization: Update your resume to prominently feature keywords like "Product Designer," "UX/UI," "Figma," "SaaS," "AI," "Design Systems," "Prototyping," and "User Research." Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process, prepare specific examples for behavioral questions, and rehearse your portfolio walkthrough. Be ready to discuss your approach to AI design challenges.
• Company Research: Familiarize yourself with Marsh McLennan and Mercer's mission, values, and recent product developments. Understand their market position and how your design skills can contribute to their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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