Principal Designer

📍 Job Overview

Job Title: Principal Designer Company: Restoration Hardware (RH) Location: London, England, United Kingdom (7 Burlington Gardens, W1S 3ES) Job Type: Full-time Category: Interior Design & Architectural Services Date Posted: February 19, 2026 Experience Level: 15+ Years (Senior Level) Remote Status: On-site (with significant travel)

🚀 Role Summary

• Spearhead the strategic development and operational execution of RH Interior Design's business in a key market, embodying a disruptive approach to residential design.
• Lead and mentor a high-performing team of elite interior designers, fostering a culture of excellence and driving client satisfaction through a luxury experience.
• Champion the RH Design Ethos across all residential interior design projects, ensuring brand consistency and elevating the firm's reputation through meticulously crafted, published-quality spaces.
• Manage the end-to-end lifecycle of large-scale architectural and interior design projects, from initial concept and client consultation through to final installation and post-completion engagement.

📝 Enhancement Note: This role is positioned as a senior leadership opportunity within a globally recognized luxury brand, emphasizing entrepreneurial drive, team cultivation, and comprehensive project ownership. The "Principal Designer" title signifies a strategic leadership role focused on business development and operational excellence within the design practice, rather than solely a client-facing design role.

📈 Primary Responsibilities

• Provide an unparalleled luxury client experience, ensuring every touchpoint reflects RH's commitment to quality and sophistication.
• Masterfully integrate and implement the RH Design Ethos, ensuring all residential interior design projects align with the brand's aesthetic and quality standards.
• Attract, lead, inspire, and develop a team of elite interior designers, fostering professional growth and maximizing team performance.
• Create and deliver brand-elevating interior design presentations, effectively communicating design concepts, space planning decisions, and product selections to clients and stakeholders.
• Guide clients through every phase of their design journey, including initial consultations, site visits, product deliveries, and installations, ensuring seamless execution.
• Lead multiple, large-scale architectural design projects from conceptualization through to successful completion, managing timelines, budgets, and resources.
• Champion the firm’s overall vision, strategic objectives, and financial performance goals, contributing directly to business growth and profitability.
• Serve as a prominent brand ambassador by hosting exclusive events, cultivating strong relationships within the local luxury market, and actively driving brand awareness and business development.
• Maintain a high level of market intelligence and engagement within the local luxury sector, identifying trends and opportunities for RH.

📝 Enhancement Note: The responsibilities highlight a blend of leadership, client management, project execution, and business development, requiring a candidate with a strong entrepreneurial spirit and proven ability to manage complex, high-value projects and teams within a luxury retail and design context.

🎓 Skills & Qualifications

Education:

• NCIDQ certification and a degree in Interior Design, Architecture, or a closely related field are preferred.
• Evidence of continuous professional development and a strong understanding of design principles.

Experience:

• A minimum of 15 years of comprehensive interior design experience, encompassing architectural design, sophisticated project management, and effective collaboration with diverse cross-functional teams.
• Demonstrated success in leading high-performing teams, with a proven track record of mentorship and team development.
• Hands-on expertise in interior construction processes and installation methodologies, ensuring practical application of design plans.
• Previous ownership and operational experience of an interior design firm is highly preferred, indicating a strong business acumen.

Required Skills:

• Interior Design Expertise: Deep understanding of residential interior design principles, luxury aesthetics, and the RH Design Ethos.
• Architectural Design: Proficiency in architectural design, including space planning, custom millwork, kitchen, and bathroom design.
• Project Management: Proven ability to manage multiple large-scale projects from concept to completion, including budgeting, scheduling, and resource allocation.
• Team Leadership: Experience in attracting, developing, and inspiring a team of design professionals, fostering a collaborative and high-performance environment.
• Client Relations: Exceptional client management skills, with a focus on providing a luxury experience and building long-term relationships.
• Design Presentations: Skill in creating compelling and brand-elevating design presentations, effectively communicating complex design ideas.
• Market Knowledge: In-depth understanding of the local luxury market, including trends, competitors, and client preferences.
• Software Proficiency: Proficiency with Mac Operating System, iOS devices, Microsoft Office, and Google applications.

Preferred Skills:

• New Construction & Renovation: Demonstrated expertise in new construction and renovation timelines, including the design of custom kitchens, bathrooms, and millwork.
• AutoCAD & Adobe Creative Suite: In-depth proficiency in AutoCAD, Adobe Creative Suite (Photoshop, Illustrator, InDesign), and other related space planning/rendering programs.
• International Travel: Must possess a valid passport for international travel and a valid driver’s license for daily vehicle operation.

📝 Enhancement Note: The extensive experience requirement (15+ years) and the preference for prior firm ownership signal that this role is for a seasoned professional with a comprehensive understanding of both the creative and business aspects of running a design practice within a luxury brand. The emphasis on specific software like AutoCAD and Adobe Creative Suite points to a need for technical design capability alongside leadership.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Published Work: A professional portfolio that has been published in reputable design magazines, online platforms, or industry publications, showcasing a high caliber of work and market recognition.
• Project Diversity: Demonstrations of a wide range of projects, including high-end residential interiors and architectural design, with a focus on custom kitchens, bathrooms, and millwork.
• End-to-End Project Lifecycle: Evidence of managing projects from initial client consultation, concept development, space planning, product selection, construction oversight, to final installation and client handover.
• Team Leadership Examples: Case studies or project examples that highlight your leadership in guiding design teams, managing multiple projects simultaneously, and achieving project goals.
• Business Acumen: Examples illustrating business development efforts, client acquisition strategies, and contributions to the financial success of previous design ventures.

Process Documentation:

• Workflow Design: Ability to document and optimize workflows for client consultations, design development, project management, and installation processes to ensure efficiency and a luxury client experience.
• Team Management Processes: Clear methodologies for team recruitment, training, performance management, and fostering a collaborative design environment.
• Presentation Standards: Documented processes for creating and delivering exceptional design presentations that effectively communicate vision and rationale.
• Market Engagement Strategies: Documented approaches for community engagement, event hosting, and relationship building within the luxury market to drive brand growth.

📝 Enhancement Note: For a Principal Designer role, the portfolio is critical not just for showcasing design talent but also for demonstrating leadership, project management capabilities, and business development success. The expectation is for documented processes that ensure scalability and consistency in delivering a luxury experience.

💵 Compensation & Benefits

Salary Range:

• Estimated range of $166,000 - $184,000 USD per year.
• Note: This estimation is based on the provided AI salary data which indicates a minimum and maximum value. For a Principal Designer role in London, UK, with 15+ years of experience within a luxury brand like RH, actual compensation may vary significantly based on specific market conditions, individual experience, and negotiation. Local salary benchmarks for senior design leadership roles in London often fall within a comparable or higher range, especially when considering the full compensation package including bonuses and benefits.

Benefits:

• Competitive Salary: As indicated by the estimated range, reflecting the senior nature of the role.
• Global Project Exposure: Opportunity to work on high-profile, international projects, expanding your portfolio and professional network.
• Access to RH & Waterworks Assortment: Direct access to the expansive RH and Waterworks product catalog, enabling the creation of exceptional client spaces.
• Entrepreneurial Environment: A unique opportunity to pioneer and shape a new design business model within a disruptive luxury brand.
• Professional Growth: Long-term professional growth opportunities within a globally recognized and expanding luxury brand.
• Comprehensive Health & Wellness: Potential for health insurance, retirement plans, and other benefits standard for senior employees in the UK market (specifics to be confirmed by RH).
• Travel Opportunities: Significant international travel allowance and support for business-related travel.

Working Hours:

• Standard full-time hours (approximately 40 hours per week), with the expectation of flexibility to meet project deadlines and client needs, which may include evenings and weekends.

📝 Enhancement Note: The salary range is an AI-generated estimate. As the role is based in London, UK, compensation would typically be benchmarked against GBP rates for equivalent senior roles. The benefits highlight the unique value proposition of working for RH, emphasizing access to products, global projects, and a disruptive business model.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Luxury Home Furnishings & Interior Design) Company Size: Large (RH is a major global brand with thousands of employees worldwide, though the specific Interior Design practice size in Palm Desert and London may vary). Founded: RH was founded in 1979, evolving into a leading luxury lifestyle brand.

Team Structure:

• The Principal Designer will lead a team of interior designers, likely reporting to a regional or divisional head of design/operations.
• Close collaboration with RH retail store leadership, product merchandising teams, and potentially RH's internal marketing and events departments.
• Cross-functional interaction with architects, contractors, and artisans involved in new construction and renovation projects.

Methodology:

• Design Ethos: Adherence to and leadership in applying the distinctive RH Design Ethos, characterized by a focus on timeless design, quality craftsmanship, and a curated luxury aesthetic.
• Client-Centric Approach: Emphasis on providing an exceptional, personalized luxury experience for every client.
• Data-Driven Insights: Utilizing market data and client feedback to inform design choices and business strategies.
• Innovation & Disruption: Embracing a forward-thinking approach to residential design and business models.

Company Website: https://www.restorationhardware.com/

📝 Enhancement Note: RH operates at the intersection of luxury retail and interior design, emphasizing a strong brand identity and a high-touch client experience. The Principal Designer will be instrumental in translating this brand ethos into tangible design business growth in a key international market.

📈 Career & Growth Analysis

Operations Career Level: Principal / Senior Leadership. This role is at the apex of the design practice, requiring a blend of creative vision, strategic leadership, and operational management. It signifies a career milestone for experienced design professionals.

Reporting Structure: The Principal Designer will likely report to a senior executive within RH's Interior Design division or potentially a regional head. They will be responsible for directly managing and developing a team of interior designers.

Operations Impact: This role has a direct and significant impact on revenue generation through client acquisition, project development, and driving the success of RH's interior design services. It also influences brand perception and market positioning by delivering exceptional, high-profile projects.

Growth Opportunities:

• Leadership Expansion: Potential to expand the scope of leadership to oversee multiple design studios or regions as RH's interior design business grows globally.
• Strategic Development: Opportunity to contribute to the strategic direction and evolution of RH Interior Design's business model and service offerings.
• Brand Influence: Deepen influence within the luxury design industry and RH's global brand strategy.
• Mentorship & Legacy: Build a lasting legacy by nurturing emerging design talent and establishing best practices within the firm.

📝 Enhancement Note: This is a strategic leadership role with significant growth potential, particularly within a company actively expanding its service offerings and global footprint. The focus is on building and scaling a design business unit.

🌐 Work Environment

Office Type: Blend of a high-end design studio and a client-facing showroom environment. The role will involve working within RH's physical spaces, which are designed to reflect the brand's luxury aesthetic. Office Location(s): Primarily based in London, UK (7 Burlington Gardens), with significant travel expected locally, domestically, and internationally (up to 50%).

Workspace Context:

• A sophisticated and inspiring work environment that mirrors the RH brand.
• Access to RH and Waterworks product libraries and inspiration spaces.
• Opportunities for close collaboration with a team of talented designers and potentially client interactions within elegant settings.
• Emphasis on professional presentation and a client-centric approach in all daily interactions.

Work Schedule: Full-time, with the expectation of flexibility to accommodate client needs, project timelines, and international travel. This may include working evenings and weekends as required.

📝 Enhancement Note: The work environment is premium and client-focused, demanding a high level of professionalism and brand representation. The significant travel component is a key aspect of the role's operational demands.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio by HR and the hiring team to assess qualifications and alignment with RH's brand and role requirements.
• Portfolio Presentation & Interview: A comprehensive presentation of the candidate's published portfolio, focusing on key projects, design philosophy, leadership experience, and business development strategies. This will likely involve a panel interview with senior RH design and business leaders.
• Case Study/Design Challenge: Potentially a practical exercise or case study to assess problem-solving skills, design approach, and ability to integrate the RH Design Ethos under time constraints.
• Cultural Fit & Leadership Assessment: Interviews designed to evaluate leadership style, team management capabilities, and alignment with RH's luxury brand values and entrepreneurial culture.
• Final Rounds: Discussions with top executives to finalize selection.

Portfolio Review Tips:

• Curate for Impact: Select projects that best showcase your expertise in luxury residential design, architectural integration, and successful client outcomes.
• Highlight Leadership: Include examples or descriptions of how you led teams, managed complex projects, and contributed to business growth.
• Demonstrate RH Alignment: Showcase projects or discuss your understanding of the RH Design Ethos and how you can apply it.
• Quantify Success: Where possible, use metrics to demonstrate project success (e.g., budget adherence, client satisfaction, revenue generated, publications achieved).
• Professional Presentation: Ensure your portfolio is elegantly designed, easy to navigate, and professionally presented, reflecting the RH brand standard.

Challenge Preparation:

• RH Design Ethos: Thoroughly research and understand the core principles of the RH Design Ethos. Be prepared to articulate how you embody and implement it.
• Market Analysis: Familiarize yourself with the London luxury real estate and interior design market, including key competitors and trends.
• Leadership Scenarios: Prepare for questions about team management, conflict resolution, and motivating design professionals.
• Business Acumen: Be ready to discuss business development strategies, financial management, and P&L responsibility if you have prior ownership experience.

📝 Enhancement Note: The interview process will heavily scrutinize both creative talent and business leadership capabilities. A strong, published portfolio that demonstrates impact and alignment with RH's luxury positioning is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• AutoCAD: Essential for architectural design, space planning, and detailed drawings.
• Adobe Creative Suite: Proficiency in Photoshop (image editing, mood boards), Illustrator (graphics, logos), and InDesign (presentation layouts) is crucial for creating compelling design presentations.
• Mac Operating System & iOS Devices: Standard operating environment for RH.
• Microsoft Office Suite: For general business communication, documentation, and reporting.
• Google Applications: For collaborative work and cloud-based document management.

Analytics & Reporting:

• While not explicitly stated, a Principal Designer would likely leverage data from CRM systems, project management software, and potentially market research tools to inform design decisions and business strategies.

CRM & Automation:

• Familiarity with CRM systems for client management and pipeline tracking would be beneficial, though not explicitly listed as a requirement. Project management software for tracking timelines, budgets, and deliverables is also implied.

📝 Enhancement Note: The emphasis on specific design software (AutoCAD, Adobe Creative Suite) highlights the need for hands-on technical skill in addition to leadership. Proficiency with the Mac ecosystem is a standard requirement.

👥 Team Culture & Values

Operations Values:

• Luxury & Quality: An unwavering commitment to delivering the highest standards of quality and luxury in design and client service.
• Design Excellence: A passion for exceptional design, craftsmanship, and the RH aesthetic.
• Entrepreneurial Spirit: A proactive, innovative, and results-oriented approach to business development and problem-solving.
• Collaboration: Fostering a supportive and inspiring team environment where ideas are shared and collective success is prioritized.
• Client Focus: Dedication to understanding and exceeding client expectations.

Collaboration Style:

• Cross-Functional Integration: A collaborative approach with internal RH departments (retail, merchandising, marketing) and external partners (architects, contractors).
• Team Mentorship: A leadership style focused on empowering and developing team members, encouraging open communication and feedback.
• Brand Stewardship: Acting as a collaborative steward of the RH brand, ensuring consistency and excellence across all touchpoints.

📝 Enhancement Note: RH's culture is deeply rooted in luxury, quality, and a distinctive brand identity. The Principal Designer must embody these values and effectively translate them into team leadership and client interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Market Competition: Navigating the competitive London luxury design market and differentiating RH's unique offering.
• Global Integration: Balancing the specific needs of the London market with RH's global brand standards and operational frameworks.
• Team Development: Attracting and retaining top design talent in a competitive recruitment landscape.
• Client Expectations: Consistently meeting and exceeding the high expectations of luxury clientele.
• Travel Demands: Managing significant international and domestic travel while maintaining leadership presence.

Learning & Development Opportunities:

• Industry Leadership: Opportunities to shape the future of RH's design services and influence industry trends.
• Global Exposure: Gaining experience across diverse international projects and markets.
• Strategic Business Growth: Contributing to the strategic expansion of a major luxury brand's service offerings.
• Mentorship Programs: Potential to participate in or lead mentorship initiatives within RH's design community.

📝 Enhancement Note: The challenges are inherent to leading a senior role in a competitive global market, requiring strong strategic thinking and resilience. The growth opportunities are significant, offering a chance to influence a major brand's service evolution.

💡 Interview Preparation

Strategy Questions:

• "How would you approach pioneering the development of RH Interior Design's business in a new market like London, aligning with our Design Ethos?" (Focus on market entry strategy, leadership approach, and brand integration).
• "Describe your experience leading and inspiring high-performing design teams. What are your key strategies for talent development and team motivation?" (Prepare examples of team leadership, mentorship, and conflict resolution).
• "Walk us through a complex, large-scale residential design project you led from concept to completion. What were the key challenges, your role, and the ultimate outcome?" (Use STAR method, emphasizing project management, client interaction, and problem-solving).

Company & Culture Questions:

• "What is your understanding of the RH Design Ethos, and how would you ensure its consistent application across all projects and by your team?" (Research RH's brand identity, aesthetic, and values thoroughly).
• "How do you approach building and maintaining relationships within the luxury market to serve as a brand ambassador?" (Prepare examples of networking, event hosting, and community engagement).
• "RH is known for its disruptive approach. Can you share an example of a time you implemented an innovative strategy or approach in your design practice?" (Showcase forward-thinking and adaptability).

Portfolio Presentation Strategy:

• Narrative Flow: Structure your portfolio presentation around compelling narratives for 2-3 key projects, highlighting your journey, decisions, and impact.
• Visual Storytelling: Use high-quality images and clear floor plans. For each project, articulate the client's brief, your design solution, challenges overcome, and the final result.
• Leadership Demonstration: Clearly articulate your role in each project, especially in leading teams and managing client relationships.
• RH Integration: For each project, consider how it demonstrates alignment with RH's aesthetic, quality, and client experience standards.
• Conciseness & Clarity: Be prepared to present key information efficiently, allowing time for Q&A.

📝 Enhancement Note: The interview will assess your ability to blend creative vision with robust business leadership and a deep understanding of the luxury market and RH's brand. Your portfolio presentation is your primary tool to demonstrate this.

📌 Application Steps

To apply for this Principal Designer position:

• Submit your application through the provided Oracle Cloud portal link.
• Portfolio Customization: Tailor your resume and cover letter to highlight your 15+ years of experience in luxury residential interior and architectural design, emphasizing project management, team leadership, and business development achievements relevant to RH.
• Portfolio Preparation: Prepare a digital version of your published portfolio, ensuring it is well-organized, visually stunning, and clearly showcases your most impactful projects, especially those demonstrating expertise in custom kitchens, bathrooms, millwork, and new construction/renovations.
• Company Research: Deeply research Restoration Hardware, its Design Ethos, current market position, and recent projects. Understand their approach to luxury retail and interior design services.
• Interview Practice: Practice articulating your design philosophy, leadership approach, and business strategies, with a specific focus on how you would apply them within the RH framework and the London market. Prepare to present your portfolio with confidence and clarity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with Restoration Hardware before making application decisions.