part time picture framer

📍 Job Overview

Job Title: Part-Time Picture Framer

Company: Michaels Stores

Location: Store - 17125 SE 272nd St, Covington, WA, United States

Job Type: Part-Time

Category: Retail Operations / Custom Framing Specialist

Date Posted: March 19, 2026

Experience Level: Entry-Level to 2 Years

Remote Status: On-site

🚀 Role Summary

• Engage in direct customer interaction to understand needs and provide tailored custom framing solutions, driving sales and production targets.

• Execute the full lifecycle of custom framing orders, ensuring high-quality craftsmanship and timely delivery to meet customer expectations and operational efficiency.

• Maintain visual merchandising standards within the ready-made frame department and other assigned areas, ensuring product availability and an appealing customer shopping experience.

• Operate as a brand ambassador, providing friendly and effective customer service, assisting with product location, and supporting omni-channel processes to enhance the overall customer journey.

📝 Enhancement Note: This role is positioned as a "part-time picture framer" within a retail environment, focusing on custom framing services. While not a traditional "Revenue Operations" or "Sales Operations" role in a corporate sense, it heavily involves customer-facing sales, production management, and operational execution within a specific department. The enhancements will frame these responsibilities through an operational lens, emphasizing process adherence, quality control, and customer satisfaction as key performance indicators.

📈 Primary Responsibilities

• Build and nurture customer relationships through personalized consultations, understanding their artistic vision and translating it into compelling custom framing solutions that meet sales and production goals.

• Execute custom framing orders with meticulous attention to detail, adhering to Standard Operating Procedures (SOPs) and quality standards to ensure timely completion and customer satisfaction.

• Manage and maintain the ready-made frame department, including SISO (Sales In Store Only) and Directed Replenishment processes, ensuring optimal stock levels and an attractive visual presentation.

• Provide exceptional customer service by acknowledging customers, actively assisting them in locating products, and offering solutions that enhance their shopping experience.

• Uphold company policies and programs, including shrink and safety initiatives, contributing to a secure and efficient store environment.

• Participate actively in truck un-loading and stocking processes, ensuring adherence to truck standards and efficient inventory management.

• Operate the cash register with accuracy, executing cash handling procedures to company standards, and supporting omni-channel fulfillment processes.

📝 Enhancement Note: The responsibilities are structured to highlight the operational aspects of a customer-facing role. "Adhere to Standard Operating Procedures (SOP’s) and Company programs" is emphasized as a core function of operational compliance. "Execute framing orders with a high degree of quality and on time" directly relates to production and quality control. "Maintain the ready made frame department and other assigned areas" speaks to inventory management and visual merchandising operations.

🎓 Skills & Qualifications

Education:

Experience:

• Demonstrated ability in building customer relationships and providing effective sales solutions.

Required Skills:

• Basic computer proficiency for order processing and system navigation.

• Fundamental measuring skills for accurate framing specifications.

• Proficiency in operating framing equipment and executing glass cutting techniques.

• Strong customer service orientation with an ability to engage and assist shoppers.

Preferred Skills:

• Previous retail sales experience, particularly in consultative selling or product/service solutions.

• Experience with visual merchandising and maintaining store presentation standards.

• Familiarity with omni-channel retail processes and fulfillment.

📝 Enhancement Note: The skill set is tailored to reflect the blend of customer service, technical framing ability, and operational execution required. "Basic computer skills and basic measuring skills" are foundational, while "ability to operate the framing equipment and glass cutter" are core technical proficiencies. Preferred skills like "retail experience" and "selling products and/or services" indicate a desire for candidates who can contribute to sales targets and operational efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate experience in customer-facing sales processes, showcasing how you translate customer needs into tangible product solutions (e.g., custom framing designs).

• Provide examples of maintaining operational standards, such as quality control in production or adherence to visual merchandising guidelines.

Process Documentation:

• Illustrate your understanding of following established procedures (SOPs) for order fulfillment, production, and customer service.

• If applicable, present examples of how you have contributed to maintaining organized and well-stocked retail or production spaces.

📝 Enhancement Note: Given this is an entry-level, on-site retail role, a formal portfolio is unlikely to be required in the traditional sense for operations roles. However, the "Portfolio Essentials" are framed to encourage candidates to think about how their past experiences (even if not explicitly in operations) demonstrate relevant operational competencies like process adherence, quality, and customer engagement. The focus is on showcasing practical application of skills.

💵 Compensation & Benefits

Salary Range: $17.25 - $20.30 per hour

Benefits:

• Health Insurance (Medical, Dental, and Vision) for eligible team members.

• Paid Time Off (PTO) accrued for work-life balance.

• Tuition Assistance programs to support ongoing education and skill development.

• Generous employee discounts on Michaels products and services.

Working Hours:

• This is a part-time position. Specific hours will vary based on store needs and scheduling, potentially including nights, weekends, and early mornings. The stated "Working Hours: 40" in the input data likely refers to a standard full-time week, and for a part-time role, it would be less than 40 hours per week.

📝 Enhancement Note: The salary range is directly provided from the input data. Benefits are also listed, with an emphasis on those relevant to part-time employees in a retail setting. The "Working Hours" section clarifies the part-time nature of the role and potential scheduling flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Arts and Crafts Retail. Michaels is the leading specialty retailer of arts and crafts supplies in North America.

Company Size: Over 1,300 stores across the U.S. and Canada. This indicates a large, established retail operation with significant operational complexity.

Founded: 1973, headquartered in Irving, Texas.

Team Structure:

• The role is part of a store-level team, reporting to store management (e.g., Store Manager, Assistant Manager, or Framing Department Manager).

• Collaboration is expected with fellow store associates across various departments (e.g., sales floor, cashiers, other specialists).

Methodology:

• Emphasis on adhering to established Standard Operating Procedures (SOPs) for consistent execution of tasks.

• Focus on customer-centric methodologies, aiming to build relationships and provide solutions.

• Operational efficiency is driven through organized work practices, visual merchandising, and accurate production processes.

Company Website: www.michaels.com

📝 Enhancement Note: The company context is derived from the provided description and general knowledge of Michaels. The size of the company suggests a structured operational framework. The team structure is clarified to reflect a retail store environment. "Methodology" is interpreted as the company's approach to daily operations and customer engagement.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry-level position within the retail operations spectrum. It focuses on executing defined processes and providing direct customer service and product fulfillment.

Reporting Structure: Reports to store management, with direct supervision and guidance on daily tasks and performance.

Operations Impact: Directly impacts store revenue through custom framing sales and customer satisfaction by providing quality products and services. Contributes to operational efficiency through accurate order fulfillment and department maintenance.

Growth Opportunities:

• Skill Specialization: Develop expertise in custom framing techniques, customer consultation, and sales.

• Retail Advancement: Potential to move into roles with more responsibility within the store (e.g., Key Holder, Department Lead, Assistant Manager) by demonstrating strong operational execution, customer service, and sales performance.

• Cross-Training: Opportunities to learn other areas of store operations, enhancing versatility.

📝 Enhancement Note: The career analysis focuses on the typical progression within a retail environment for an entry-level operational role. It highlights the immediate impact on store performance and outlines potential pathways for advancement within Michaels.

🌐 Work Environment

Office Type: Public retail store setting. The work environment involves direct interaction with customers and is climate-controlled in public areas.

Office Location(s): Store - 17125 SE 272nd St, Covington, WA, United States.

Workspace Context:

• The primary workspace includes the retail sales floor, the custom framing department, and potentially stock rooms.

• The framing shop is equipped with specialized tools like a glass cutter and heat press, requiring careful operation and adherence to safety protocols.

Work Schedule:

• Part-time schedule, with flexibility required to work nights, weekends, and early mornings to meet business needs. The environment can be fast-paced, especially during peak retail seasons.

📝 Enhancement Note: The work environment description is based on the provided details about a retail store setting and the specific mention of the framing shop equipment. It emphasizes the dynamic nature of retail operations and the need for schedule flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review to assess basic qualifications and experience.

• In-Person Interview: Typically involves a discussion with the store manager or department lead to assess customer service skills, understanding of the role, and cultural fit. Be prepared to discuss your experience related to customer interaction, problem-solving, and any relevant technical skills.

• Skills Assessment: May involve a brief practical demonstration of basic measuring skills or a discussion about operating equipment, depending on the store's process.

• Final Offer: Based on interview performance and assessment.

Portfolio Review Tips:

• While a formal portfolio isn't typically required for this role, be prepared to discuss specific examples from your past experiences that demonstrate:
  • Your ability to build rapport with customers and understand their needs.
  • How you have ensured quality in your work or tasks.
  • Any instances where you followed specific procedures or SOPs.

Challenge Preparation:

• Be ready to answer situational questions about how you would handle common retail scenarios, such as:

  • Dealing with a dissatisfied customer.

  • Assisting a customer who is unsure of what they need.

  • Managing multiple tasks simultaneously in a busy environment.

  • Ensuring accuracy in custom orders.

📝 Enhancement Note: The interview process and preparation tips are adapted for a retail, on-site role. The emphasis is on practical skills, customer interaction, and adherence to operational standards rather than formal business operations case studies.

🛠 Tools & Technology Stack

Primary Tools:

• Custom Framing Equipment: This includes specialized machinery for cutting mats and frames, joining frames, and potentially heat presses for specific mounting techniques.

• Glass Cutter: Essential tool for custom-sized glass or acrylic for frames.

• Measuring Tools: Tape measures, rulers, and other precision instruments for accurate order specifications.

Analytics & Reporting:

• Point-of-Sale (POS) System: Used for processing transactions, managing sales data, and potentially tracking custom order status.

• Inventory Management Systems: May be used for tracking stock levels of ready-made frames and framing supplies.

CRM & Automation:

• Customer Relationship Management (CRM) aspects: While not a formal CRM system, building customer relationships and tracking custom order details are key.

• Order Management Systems: Internal systems for tracking custom framing orders from placement to completion.

📝 Enhancement Note: The technology stack is specific to the framing department and general retail operations. The focus is on the practical tools and systems used daily for production, sales, and customer service.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing customer satisfaction through helpful service and quality products.

• Creativity & Craftsmanship: Valuing the skill and artistry involved in custom framing.

• Teamwork: Collaborating effectively with colleagues to ensure smooth store operations.

• Integrity: Adhering to company policies, safety standards, and ethical practices.

• Efficiency: Striving for accuracy and timeliness in all tasks, from sales to production.

Collaboration Style:

• Encourages a supportive and collaborative environment where team members assist each other to meet store goals and customer needs.

• Open communication is valued for problem-solving and ensuring smooth workflow.

• Focus on sharing knowledge and best practices within the store team.

📝 Enhancement Note: The culture and values are inferred from Michaels' stated purpose and the nature of a retail customer-facing role. Emphasis is placed on customer-centricity, craftsmanship, and teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales and Production: Effectively managing customer consultations and sales activities while also fulfilling custom framing orders accurately and on time.

• Customer Expectations: Meeting diverse customer needs and expectations for custom framing, which can range from simple to complex designs.

• Pace of Retail: Thriving in a dynamic, fast-paced retail environment that requires adaptability to shifting priorities and customer traffic.

• Technical Skill Development: Mastering the operation of framing equipment and techniques to ensure high-quality output.

Learning & Development Opportunities:

• Framing Certification: Potential to gain specialized knowledge and certification in custom framing.

• Sales Training: Development in consultative selling techniques to enhance customer engagement and sales performance.

• Retail Management Skills: Opportunities to learn about store operations, inventory management, and team leadership for potential advancement.

📝 Enhancement Note: Challenges are framed around the core functions of the role, such as balancing competing demands and meeting customer expectations. Growth opportunities are aligned with skill development within the framing craft and progression within retail operations.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you helped a customer find the perfect solution for their needs." (Focus on customer service, problem-solving, and understanding requirements).

• "How do you ensure accuracy and quality in your work, especially when dealing with custom orders?" (Highlight attention to detail, process adherence, and quality control).

• "Describe your experience with operating machinery or using tools. How do you ensure safety?" (Showcase technical aptitude and safety consciousness).

Company & Culture Questions:

• "What do you know about Michaels and our custom framing services?" (Research the company's offerings and values).

• "Why are you interested in a part-time role here, specifically in custom framing?" (Connect your skills and interests to the role and company).

Portfolio Presentation Strategy:

• Be prepared to verbally walk through specific examples from your resume or past experiences that highlight your skills in customer service, sales, technical execution, and adherence to procedures.

• If you have any personal framing projects or examples of your work (even if not professional), be ready to discuss them briefly to showcase your passion and understanding of the craft.

📝 Enhancement Note: Interview preparation focuses on common retail and customer service-focused questions, as well as questions assessing the ability to handle the specific operational aspects of the framing role.

📌 Application Steps

To apply for this part-time picture framer position:

• Submit your application through the Michaels careers portal link provided.

• Resume Customization: Tailor your resume to highlight any customer service, sales, technical skills (especially those related to crafts or manual work), and experience with following procedures. Use keywords from the job description such as "customer service," "sales," "framing," "production," and "SOP."

• Prepare for Interview: Review common retail interview questions and practice articulating your experience with specific examples related to customer interaction, problem-solving, and task execution. Be ready to discuss your understanding of the custom framing process.

• Research Michaels: Familiarize yourself with Michaels' products, services (especially custom framing), and company values to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions tailored for a retail operations context. All details should be verified directly with Michaels Stores during the application or interview process.