Junior UX Designer

Fleetworthy
Full-time

📍 Job Overview

Job Title: Junior UX Designer

Company: Fleetworthy

Location: Canada (Remote)

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-01-16T14:45:48

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

  • Drive the user-centered design process for Fleetworthy's innovative fleet safety and compliance platform, translating complex operational needs into intuitive digital experiences.

  • Collaborate closely with senior designers, product managers, and engineers to iterate on user flows, wireframes, interactive prototypes, and high-fidelity mockups.

  • Conduct and contribute to user research and testing to validate design decisions and ensure the product meets user needs and business objectives.

  • Develop and maintain design system components, ensuring consistency and scalability across Fleetworthy's suite of products.

  • Actively participate in an Agile/Scrum environment, contributing to sprint planning, design reviews, and cross-functional team discussions.

📝 Enhancement Note: This role is positioned as a Junior UX Designer, implying a focus on execution and learning under senior guidance, with opportunities for growth. The remote nature for Canada suggests a need for strong self-management and clear communication skills.

📈 Primary Responsibilities

  • Translate user needs and business requirements into compelling user flows, wireframes, and interactive prototypes for Fleetworthy's fleet management solutions.

  • Design intuitive and accessible user interfaces, creating detailed mockups and high-fidelity prototypes that effectively communicate interaction and visual design concepts.

  • Support senior designers in planning and conducting user research activities, including usability testing, interviews, and surveys, to gather actionable insights.

  • Iterate rapidly on design solutions based on feedback from cross-functional teams, user testing, and evolving project requirements.

  • Contribute to the development and maintenance of Fleetworthy's design system, ensuring consistency in UI patterns, components, and design tokens.

  • Collaborate effectively with product managers and engineers throughout the entire product development lifecycle, from concept to implementation.

  • Define and document user interface specifications, ensuring clear communication of design details to the development team.

  • Advocate for the user by ensuring designs are user-friendly, aesthetically engaging, and contribute to measurable business outcomes.

  • Participate actively in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, providing design input and support.

  • Stay abreast of UX trends, best practices, and emerging technologies to continuously improve design processes and product offerings.

📝 Enhancement Note: The responsibilities highlight a blend of core UX design tasks with an emphasis on collaboration within an Agile framework. The mention of a design system and specific tools like "design tokens" indicates a modern, component-based design approach.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is often preferred for UX design roles. Equivalent practical experience will also be considered.

Experience: 2+ years of experience in user experience design, with a proven track record of creating user-centered design solutions.

Required Skills:

  • Strong proficiency in wireframing, prototyping, and user interface design tools (e.g., Figma, Sketch, Adobe XD).

  • Solid understanding of usability principles, interaction design best practices, and user-centered design methodologies.

  • Experience in creating detailed mock-ups and interactive prototypes to communicate design ideas effectively.

  • Proven ability to collaborate with cross-functional teams, including engineers and product managers, throughout the design and development process.

  • Excellent verbal and written communication, presentation, and storytelling skills, crucial for articulating design rationale.

  • Experience working within an Agile/Scrum development environment.

  • Familiarity with, or experience contributing to, design systems.

  • Strong problem-solving skills and the ability to iterate quickly on multiple design solutions.

Preferred Skills:

  • Experience with leading or significantly contributing to user research practices and usability testing.

  • Familiarity with design tokens and their application within a design system.

  • Experience in the transportation, fleet management, or SaaS industry.

  • Understanding of accessibility standards (WCAG) and inclusive design principles.

  • Knowledge of front-end development concepts (HTML, CSS) to better collaborate with engineers.

📝 Enhancement Note: The emphasis on "2+ years of experience" and a "portfolio or samples of work" suggests that practical, demonstrable skills are highly valued over formal education alone. The "Agile/scrum" and "design system" requirements are key indicators of the team's working methodology.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio showcasing a minimum of 2 years of user-centered design work, demonstrating a clear design process and problem-solving approach.

  • Case studies that detail your role, the challenges faced, the design solutions implemented, and the impact of your work (quantifiable results are a strong plus).

  • Examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups, illustrating your skill in various stages of the design process.

  • Demonstrations of your understanding of usability principles and how you applied them to create effective user experiences.

Process Documentation:

  • Showcase your ability to document your design process, from initial research and ideation through to final design specifications.

  • Include examples of how you have gathered and synthesized user feedback to inform design iterations.

  • Demonstrate how you have contributed to or utilized a design system, including examples of component usage or creation.

  • Present how you approach problem-solving for complex user tasks, illustrating your analytical and design thinking skills.

📝 Enhancement Note: For a Junior UX Designer, the portfolio is paramount. It needs to clearly articulate the candidate's thought process, problem-solving abilities, and understanding of the UX lifecycle, rather than just showcasing final aesthetics. Demonstrating collaboration and iteration is key.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a Junior UX Designer with 2-5 years of experience, remotely based in Canada, the estimated salary range is CAD $65,000 - $90,000 annually. This range can vary based on specific experience, skill set, and the candidate's location within Canada.

Benefits:

  • Comprehensive health and dental insurance plans.

  • Generous paid time off (PTO) and holiday schedule.

  • Opportunities for professional development, training, and conference attendance.

  • Remote work stipend or allowance for home office setup.

  • Access to Fleetworthy's collaborative and innovative work culture.

  • Potential for stock options or performance-based bonuses (depending on company policy).

  • Employee Assistance Program (EAP) for mental health and well-being support.

Working Hours: Standard full-time working hours are expected, typically around 40 hours per week. While the role is remote, coordination with team members and stakeholders across different time zones may require some flexibility.

📝 Enhancement Note: Salary estimates for remote roles in Canada are based on data from reputable job boards and salary aggregators, considering the experience level and the tech industry. Benefits are inferred from common offerings for full-time tech roles in North America.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fleetworthy operates within the Transportation and Software/Technology sectors, specifically focusing on fleet safety, compliance, and toll management solutions. This industry is characterized by its critical role in logistics, the need for high reliability, and increasing integration of technology for efficiency and safety improvements.

Company Size: Fleetworthy is a growing company that has recently rebranded, integrating multiple entities (Bestpass, Fleetworthy, ExpressTruckTax, Drivewyze). This suggests a dynamic environment that is likely transitioning from a smaller, agile structure to a more established, scalable organization. The team described as "small, highly collaborative" indicates a culture that values close-knit teamwork.

Founded: The company's history involves the rebranding in September 2024, consolidating entities with established track records (e.g., Bestpass founded in 2001). This blend of new identity with established expertise suggests a company that is forward-looking but grounded in industry experience.

Team Structure:

  • The UX team is described as "small, highly collaborative" and iterates quickly.

  • Each team member is currently responsible for a specific product area, indicating a degree of ownership and specialization.

  • The team is composed of individuals from diverse backgrounds, fostering varied perspectives.

Methodology:

  • Data-Driven Design: The emphasis on user research, testing, and measurable results points to a data-driven approach to design decisions.

  • Agile Development: The explicit mention of Agile/Scrum indicates a fast-paced, iterative development process.

  • User-Centricity: The core philosophy revolves around understanding user needs and advocating for them to create intuitive and effective products.

  • Collaboration: Strong emphasis on cross-functional collaboration with product managers and engineers is evident.

Company Website: https://www.fleetworthy.com/

📝 Enhancement Note: The company's recent rebrand and consolidation suggest a period of growth and integration, offering opportunities for individuals to shape processes. The diverse backgrounds of the team are highlighted as a strength, promoting innovation.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Junior," typically indicating an entry-level to early-career position. A Junior UX Designer is expected to execute design tasks under supervision, learn from senior team members, and gradually take on more complex responsibilities. The "2+ years of experience" requirement aligns with this level.

Reporting Structure: The Junior UX Designer will report to a Senior UX Designer or a Design Lead. They will also work closely with Product Managers and Software Engineers on specific product initiatives. This structure facilitates mentorship and hands-on learning.

Operations Impact: While the role is "Junior," UX design is critical to the success of Fleetworthy's products. By ensuring intuitive user experiences, the UX team directly impacts user adoption, customer satisfaction, operational efficiency for fleets, and ultimately, customer retention and revenue growth. The Junior Designer's contributions will help make complex fleet management tasks simpler and more efficient for users.

Growth Opportunities:

  • Skill Specialization: Opportunity to deepen expertise in specific areas of UX, such as user research, interaction design, or design systems.

  • Mentorship: Direct guidance from senior designers, fostering rapid skill development and understanding of industry best practices.

  • Increased Responsibility: As experience grows, the Junior UX Designer can expect to take ownership of larger product features, lead design initiatives, and potentially mentor future junior designers.

  • Cross-Functional Exposure: Working closely with product and engineering teams provides a holistic understanding of the product development lifecycle and business strategy.

  • Design System Contribution: Opportunity to become a key contributor to or even lead aspects of the design system as it matures.

📝 Enhancement Note: The "Junior" title implies a defined learning path, with clear opportunities for growth into mid-level and senior UX roles within the company. The focus on specific product areas suggests potential for deep domain expertise.

🌐 Work Environment

Office Type: This is a fully remote position, meaning there is no central office location for this specific role. Employees work from their home offices.

Office Location(s): While the role is remote, the company has a presence in various locations, including Canada. Fleetworthy's operations likely span across North America. The remote setup for Canada allows access to a wider talent pool.

Workspace Context:

  • Remote Collaboration: The work environment relies heavily on digital collaboration tools and effective remote communication to maintain team cohesion and productivity.

  • Technology Stack: Expect access to modern UX design software, project management tools, and communication platforms essential for remote work.

  • Team Interaction: While remote, the culture emphasizes collaboration, suggesting regular virtual meetings, design critiques, and team syncs. The "small, highly collaborative team" environment will be maintained through digital means.

  • Flexibility: Remote work offers flexibility in managing one's workspace and schedule, provided deadlines and collaboration needs are met.

Work Schedule: The typical work schedule will be full-time (approximately 40 hours per week). While remote, candidates should be prepared for potential variations in meeting times due to different time zones within Canada and potential collaboration with teams in other regions.

📝 Enhancement Note: The fully remote nature necessitates strong self-discipline and proactive communication. The company's culture of collaboration will be key to ensuring remote employees feel connected and supported.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter will review applications and portfolios to assess basic qualifications and fit.

  • Hiring Manager/Senior Designer Interview: This interview will likely focus on your UX design process, problem-solving skills, and experience with specific tools and methodologies. Be prepared to discuss your portfolio in detail.

  • Design Exercise/Challenge: A take-home assignment or a live design exercise may be given to evaluate your practical design skills, critical thinking, and ability to meet project requirements under time constraints. This will likely involve creating wireframes, user flows, or a prototype for a given problem.

  • Cross-Functional Interview: An interview with a Product Manager and/or an Engineer to assess your collaboration skills, communication style, and ability to work effectively within a multidisciplinary team.

  • Final Interview: Potentially with a senior leader, focusing on cultural fit, career aspirations, and overall alignment with Fleetworthy's vision.

Portfolio Review Tips:

  • Narrative is Key: Don't just show polished screens; tell the story behind each project. Explain the problem, your process, your decisions, and the outcome.

  • Showcase Process: Include sketches, wireframes, user flows, research findings, and iteration examples to demonstrate your thinking.

  • Highlight Collaboration: If possible, mention how you collaborated with stakeholders, engineers, or other designers.

  • Quantify Impact: Whenever possible, use metrics to demonstrate the positive impact of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

  • Tailor to the Role: Emphasize projects that align with Fleetworthy's industry (transportation, logistics, SaaS, compliance) or showcase skills relevant to their product.

  • Clarity and Conciseness: Ensure your portfolio is easy to navigate, well-organized, and clearly presents your best work.

Challenge Preparation:

  • Understand the Problem: Thoroughly analyze the design challenge, identifying key user needs and business objectives.

  • Define Scope: Clearly articulate the scope of your work and any assumptions you are making.

  • Process Over Perfection: Focus on demonstrating a sound design process rather than delivering a pixel-perfect final product.

  • Justify Decisions: Be prepared to explain the rationale behind your design choices.

  • Consider Edge Cases: Think about potential challenges and edge cases within the problem domain.

📝 Enhancement Note: For a Junior UX role, the portfolio review and potential design challenge are crucial. Candidates should focus on demonstrating their foundational UX knowledge, problem-solving approach, and ability to learn and grow.

🛠 Tools & Technology Stack

Primary Tools:

  • UX/UI Design Software: Proficiency in tools such as Figma, Sketch, or Adobe XD is essential for wireframing, prototyping, and UI design. Figma is increasingly becoming an industry standard for its collaborative features.

  • Prototyping Tools: Experience with tools like InVision, Figma's prototyping features, or Axure for creating interactive prototypes.

  • Design System Management: Familiarity with tools and methodologies for managing design systems, potentially including component libraries and design tokens.

Analytics & Reporting:

CRM & Automation:

Collaboration & Project Management:

  • Communication Platforms: Slack, Microsoft Teams for daily communication.

  • Project Management Tools: Jira, Asana, Trello for task tracking and sprint management within an Agile framework.

  • Documentation Tools: Confluence, Google Workspace, Notion for documenting processes, user research findings, and design specifications.

📝 Enhancement Note: The explicit mention of "design tokens" suggests a modern approach to design systems, likely implemented in Figma or a similar collaborative tool. Proficiency in at least one major design software is a must.

👥 Team Culture & Values

Operations Values: Fleetworthy emphasizes its "1TEAM" values:

  • People 1st: A strong focus on treating colleagues with respect, collaboration, and mutual support. This translates to a supportive work environment where individual contributions are valued.

  • Trust: Built on delivering on promises, owning outcomes, transparent communication, and integrity. For a UX designer, this means being reliable with commitments and honest in feedback.

  • Every Trip Matters: A core value reflecting the company's mission to support customers in making every trip safe and efficient. This implies a dedication to understanding and solving real-world problems for fleet operators.

  • Always Innovating: A commitment to solving customer problems, being nimble, learning from failures, and disrupting the market. This encourages a proactive and experimental mindset in design.

  • Mindset (Growth): Embracing challenges, seeking feedback, and continuous learning. This is crucial for a junior role, as it signals an environment where learning and development are encouraged.

Collaboration Style:

  • Cross-Functional Integration: The team works closely with product managers and engineers, indicating a collaborative style where design is integrated early and throughout the development cycle.

  • Iterative Feedback: The culture appears to value iterative design, with feedback loops involving users, designers, product, and engineering.

  • Diverse Perspectives: The team actively seeks and values diverse backgrounds and viewpoints, fostering an inclusive and innovative environment.

  • Agile & Lean: The adoption of Agile/Scrum suggests a dynamic, responsive, and efficient way of working.

📝 Enhancement Note: The "1TEAM" values are deeply embedded in the company's ethos. Candidates should demonstrate how their work style and personal values align with these principles, particularly People 1st, Trust, and Mindset.

⚡ Challenges & Growth Opportunities

Challenges:

  • Navigating a Growing Company: As Fleetworthy integrates its brands, there might be evolving processes and a need for adaptability. Junior designers can help solidify and standardize design practices.

  • Balancing User Needs with Technical Constraints: Fleet management software can be complex. The challenge lies in creating intuitive designs that are also technically feasible and performant.

  • Driving Design Adoption: Ensuring that implemented designs are well-received by users and achieve desired outcomes requires strong communication and validation.

  • Remote Collaboration Dynamics: Maintaining strong team connections and effective communication in a fully remote setting requires effort and proactive engagement.

Learning & Development Opportunities:

  • Mentorship from Senior Designers: Direct guidance on design craft, process, and career development.

  • Exposure to Fleet Management Domain: Deepening understanding of the specific challenges and workflows within the transportation and fleet management industry.

  • Design System Mastery: Opportunity to become proficient in building and maintaining a robust design system, a highly sought-after skill.

  • Agile Workflow Experience: Gaining practical experience in a fast-paced, iterative product development environment.

  • Career Progression: A clear path to becoming a mid-level and eventually senior UX Designer, potentially leading design initiatives for specific product areas.

📝 Enhancement Note: The challenges presented are typical for a growing tech company and a junior role, offering significant learning opportunities. Candidates who can demonstrate resilience, a proactive learning attitude, and a desire to contribute to process improvement will be well-suited.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to translate a complex user need into a simple and intuitive design. What was your process?" (Focus on problem definition, user research, ideation, and iteration.)

  • "How do you approach incorporating feedback from engineers and product managers into your designs, especially when there are differing opinions?" (Highlight collaboration, compromise, and advocating for user needs.)

  • "Walk us through a project in your portfolio where you faced significant design challenges. How did you overcome them, and what was the outcome?" (Demonstrate problem-solving skills and resilience.)

Company & Culture Questions:

  • "How do you see your role as a Junior UX Designer contributing to Fleetworthy's mission of simplifying fleet safety, compliance, and toll management?" (Connect your skills to the company's goals.)

  • "How do you approach collaboration within a remote, cross-functional team? What strategies do you use to stay connected and ensure effective communication?" (Showcase proactive communication and teamwork skills.)

  • "Which of Fleetworthy's core values (1TEAM: People 1st, Trust, Every Trip Matters, Always Innovating, Mindset) resonates most with you, and why?" (Demonstrate alignment with company culture.)

Portfolio Presentation Strategy:

  • Structure your Case Studies: For each project, clearly outline:

    • The Problem: What user need or business challenge were you addressing?
    • Your Role: What were your specific responsibilities?
    • The Process: Detail your steps – research, ideation, wireframing, prototyping, testing, iteration.
    • The Solution: Showcase your final designs and key features.
    • The Outcome: Quantify results if possible (e.g., improved usability, efficiency gains).
  • Focus on Iteration: Highlight how you incorporated feedback and made changes to your designs.

  • Explain Your "Why": Be ready to articulate the reasoning behind your design decisions.

  • Keep it Concise: Be mindful of time during presentations; focus on the most impactful aspects of your work.

📝 Enhancement Note: Interview questions will likely probe your understanding of the UX process, your collaborative abilities, and your alignment with Fleetworthy's values. Practice articulating your portfolio projects with a clear narrative.

📌 Application Steps

To apply for this Junior UX Designer position:

  • Submit your application through the provided link on the Greenhouse job board.

  • Customize Your Resume: Tailor your resume to highlight experience in wireframing, prototyping, user research, and working in Agile environments. Use keywords from the job description, such as "user-centered design," "Agile/Scrum," and "design system."

  • Curate Your Portfolio: Ensure your portfolio is easily accessible (e.g., via a link) and clearly demonstrates your UX process, problem-solving skills, and proficiency with relevant design tools. Select 2-3 strong case studies that best represent your capabilities and relevant experience.

  • Prepare to Discuss Your Work: Be ready to walk through your portfolio projects during interviews, explaining your design decisions, challenges, and outcomes in detail. Practice your storytelling for each case study.

  • Research Fleetworthy: Familiarize yourself with Fleetworthy's mission, products, and company values. Understand their industry and the challenges faced by fleet operators. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have 2+ years of experience in user experience design and a portfolio showcasing user-centered design solutions. Strong communication skills and experience in a collaborative environment are essential.