Intern - UX Designer

📍 Job Overview

Job Title: Intern - UX Designer

Company: Labcorp

Location: Remote (North Carolina, United States)

Job Type: Internship

Category: User Experience (UX) Design

Date Posted: October 9, 2025

Experience Level: Entry-Level/Internship

Remote Status: Remote

🚀 Role Summary

• This internship offers a unique opportunity to contribute to the Drug Development Digital Products User Experience team, focusing on enhancing customer-facing digital solutions.

• Interns will collaborate closely with design, user research, and product management to translate user insights and business requirements into compelling design concepts.

• The role involves hands-on experience with user research methodologies, including planning and analyzing both qualitative and quantitative data to define user needs and map the customer journey.

• Successful candidates will gain exposure to enterprise-wide learning, leadership visibility, and professional development within a global healthcare leader.

📝 Enhancement Note: While the role is listed as "Intern - UX Designer," the emphasis on "Drug Development Digital Products User Experience team" and collaboration with "product management" suggests a strong focus on product-centric UX within a regulated industry. This implies a need for understanding user workflows and data integrity, which are critical in healthcare. The remote nature, despite the North Carolina address, indicates a distributed team with a strong reliance on digital collaboration tools.

📈 Primary Responsibilities

• Collaborate with cross-functional teams, including UX designers, user researchers, and product managers, to understand project goals and user needs.

• Contribute to the development of user interface (UI) design concepts and wireframes based on user research findings and business requirements.

• Assist in the planning, execution, and analysis of qualitative user research studies (e.g., interviews, usability testing) and quantitative data analysis.

• Synthesize research findings to identify key user pain points, motivations, and opportunities, and translate them into actionable design recommendations and customer journey maps.

• Participate in design critique sessions, providing and receiving constructive feedback to refine design solutions.

• Help communicate research insights and design concepts effectively to the product management team and other stakeholders through presentations and documentation.

• Support the maintenance and development of design systems and style guides to ensure consistency across digital products.

• Stay updated on UX design trends, best practices, and emerging technologies relevant to the healthcare and drug development sectors.

📝 Enhancement Note: The responsibilities highlight a blend of design execution and research support. The emphasis on "best-in-class user experience to customers" implies a focus on external-facing products, likely within the drug development lifecycle, requiring an understanding of complex user flows and regulatory considerations.

🎓 Skills & Qualifications

Education:

• Currently pursuing a Bachelor's degree in Design, Communications, Psychology, Marketing, Human-Computer Interaction (HCI), or a related field.

Experience:

• Prior internship or project experience in UX design, UI design, user research, or a related field is beneficial.

Required Skills:

• Understanding of quantitative and qualitative data analysis methods.

• Knowledge of market research and competitive analysis techniques.

• Excellent written and verbal communication skills, with the ability to articulate design rationale clearly.

• Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe Creative Suite (Photoshop).

• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint).

• Ability to work effectively both independently and as part of a collaborative team.

Preferred Skills:

• Experience with user research methodologies (e.g., user interviews, usability testing, surveys).

• Knowledge of design systems and component-based design.

• Basic understanding of front-end development concepts (HTML, CSS, JavaScript) is a plus.

• Familiarity with agile development methodologies.

• Interest in the healthcare or pharmaceutical industry.

📝 Enhancement Note: The requirement for understanding data analysis and market research, coupled with design tool proficiency, indicates that this role goes beyond purely aesthetic design. Interns are expected to contribute to data-informed design decisions and understand the broader market context. The "rising juniors and seniors" preference suggests a focus on candidates with a solid foundation in their academic studies, ready to apply learned concepts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing design projects that demonstrate a user-centered approach.

• Projects should highlight problem-solving skills, design thinking process, and the ability to translate user needs into functional designs.

• Examples of wireframes, mockups, prototypes, and any user research conducted.

Process Documentation:

• Ability to document design processes and research findings clearly and concisely.

• Familiarity with creating user flow diagrams, journey maps, and wireframes to illustrate design concepts and user interactions.

• Examples of how you have used data (qualitative or quantitative) to inform design decisions.

📝 Enhancement Note: While not explicitly stated as a mandatory requirement for initial application, having a portfolio is crucial for UX roles. The emphasis on "user research," "data analysis," and "customer journey" suggests that the portfolio should showcase projects where these elements were integral to the design process, not just the final visual output.

💵 Compensation & Benefits

Salary Range:

As an internship position, compensation will be competitive and commensurate with experience and educational level. Internships typically offer a stipend or hourly wage. For a UX Design Intern in the U.S., especially in a remote capacity with a company like Labcorp, a typical range might be between $20 - $30 per hour, depending on the specific location's cost of living and the candidate's qualifications.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:

• Medical, Dental, Vision insurance

• Life Insurance

• Short-Term Disability (STD) and Long-Term Disability (LTD)

• 401(k) retirement savings plan

• Paid Time Off (PTO) or Flexible Time Off (FTO)

• Tuition Reimbursement

Working Hours:

• 40 hours per week, full-time.

• The internship dates are May 18, 2026 – August 7, 2026.

• While remote, consistent availability during core business hours (typically Eastern Time Zone for Labcorp's operations) will be expected for collaboration and team meetings.

📝 Enhancement Note: The salary estimation is based on general industry standards for UX internships in the US, considering the company's size and the remote nature of the role. The benefits listed are standard for full-time employees, and while interns might not always receive the full suite, the inclusion indicates the company's overall benefits philosophy and potential eligibility for some benefits depending on hours worked.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare, Pharmaceutical Services, Diagnostics. Labcorp operates at the intersection of science and healthcare, providing critical services for drug development and diagnostic testing. This industry demands high levels of precision, compliance, and a commitment to improving health outcomes.

Company Size: Approximately 70,000 employees globally. This large size suggests a structured environment with established processes and opportunities for diverse career paths, but also potentially a more formal culture.

Founded: Labcorp has a long history, evolving through acquisitions and growth, with its roots tracing back to the 1960s and 70s. This longevity indicates stability and a deep understanding of its markets.

Team Structure:

• The internship is within the Drug Development Digital Products User Experience team. This team is part of a larger organization focused on digital solutions for drug development.

• The team is described as a "diverse group of passionate UX professionals."

Methodology:

• Data-Driven Design: The role emphasizes using quantitative and qualitative data analysis to inform design decisions and understand user needs.

• User-Centered Approach: The core of UX, focusing on delivering a best-in-class user experience based on user research and business needs.

• Agile/Iterative Development: While not explicitly stated, collaboration with product management and a focus on delivering concepts based on research often aligns with agile principles.

Company Website: https://careers.labcorp.com/global/en

📝 Enhancement Note: Labcorp's position in the healthcare and drug development sector means that user experience design must balance user needs with stringent regulatory requirements and the critical nature of the information being handled. The company's size implies robust internal processes and a significant impact potential for any intern project.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship position, providing foundational experience in UX design within a corporate healthcare environment. It's an opportunity to learn industry-specific UX practices and contribute to real-world projects.

Reporting Structure: Interns will report to a manager or lead within the Drug Development Digital Products User Experience team and will work under the guidance of mentors. They will collaborate closely with peers and senior team members.

Operations Impact: While an intern's direct impact might be project-specific, their contributions to user research analysis, design concept generation, and customer journey mapping can directly influence the usability and effectiveness of digital products used in critical drug development processes. This indirectly impacts patient care and the efficiency of therapeutic development.

Growth Opportunities:

• Skill Development: Deepen understanding of UX research methodologies, design tools, and the product development lifecycle within the healthcare industry.

• Industry Exposure: Gain insights into the drug development process and the role of digital solutions and UX in this complex field.

• Networking: Build connections with UX professionals, researchers, product managers, and other interns across Labcorp through program events and daily interactions.

• Potential Future Opportunities: A successful internship can lead to future internship opportunities or even full-time roles at Labcorp, provided performance is strong and business needs align.

📝 Enhancement Note: This internship is designed as a stepping stone. The growth opportunities are focused on foundational skill-building and industry immersion, preparing interns for future roles in UX or related fields, particularly within life sciences.

🌐 Work Environment

Office Type: This is a remote internship. While Labcorp has physical offices, this specific role is designated as remote, offering flexibility in location.

Office Location(s): The listed location is Burlington, North Carolina, USA, but the role is remote. This implies that while the team might be based in or associated with North Carolina operations, the intern can work from anywhere within the US (or potentially globally, though visa sponsorship is not provided).

Workspace Context:

• Digital Collaboration: Expect to use a suite of digital tools for communication, project management, and design collaboration (e.g., Slack, Microsoft Teams, Jira, Figma).

• Independent Work: A significant portion of the work will be done independently, requiring self-discipline and time management.

• Team Interaction: Regular virtual meetings, stand-ups, and collaborative sessions with the UX team, researchers, and product managers.

• Mentorship: Access to dedicated mentors to guide work and career development.

Work Schedule:

• Full-time, 40 hours per week, for the duration of the 12-week internship (May 18, 2026 – August 7, 2026).

• While remote, a degree of flexibility in daily hours may exist, but core availability for team meetings and collaboration will be essential.

📝 Enhancement Note: The remote nature of the internship emphasizes the need for excellent digital communication skills and the ability to be a self-starter. The expectation of core hours indicates a structured remote work environment rather than complete flexibility.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Submission: Submit resume and any requested materials through the Labcorp careers portal.

2. Initial Screening: Recruiters will review applications to assess qualifications against the role requirements.

3. Hiring Manager/Team Interview: Candidates may participate in one or more interviews with the hiring manager and/or team members. This may include behavioral questions, technical questions related to UX principles and tools, and a discussion about past projects.

4. Portfolio Review: Be prepared to walk through your portfolio, explaining your design process, rationale, and the impact of your work. Focus on projects that demonstrate your understanding of user research and data-informed design.

5. Case Study/Design Challenge (Potentially): Some internships may include a small design exercise or case study to assess problem-solving and design skills under a time constraint.

6. Final Interview/Offer: Successful candidates will receive a final interview and then an offer.

Portfolio Review Tips:

• Select Relevant Projects: Prioritize projects that showcase your UX design process, user research involvement, and problem-solving skills. If you have projects related to data analysis or complex workflows, highlight them.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions, and the outcome or learnings. Use visuals effectively.

• Focus on Process: Emphasize how you arrived at your designs, not just the final polished mockups. Show your thought process, iterations, and how user feedback influenced your work.

• Quantify Impact (if possible): If your designs led to measurable improvements (e.g., increased user satisfaction, reduced task completion time), present this data.

• Be Prepared to Discuss: Anticipate questions about your design choices, your collaboration style, and how you handle feedback.

Challenge Preparation:

• If a design challenge is given, understand the prompt thoroughly.

• Focus on demonstrating your UX process: research, ideation, wireframing, prototyping, and testing (even if simulated).

• Clearly articulate your assumptions and design rationale.

• Manage your time effectively to deliver a coherent solution.

📝 Enhancement Note: For UX internships, the portfolio is often as critical as the resume. Candidates should be prepared to articulate their design thinking and process in detail during interviews. Given the industry, demonstrating an understanding of how data informs design is a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Photoshop. Proficiency in at least one of these is essential. Figma is increasingly becoming the industry standard for collaborative UX/UI design.

• Collaboration & Communication: Microsoft Office Suite (Word, Excel, PowerPoint). Expect usage of tools like Slack or Microsoft Teams for day-to-day communication.

• Project Management (Likely): Familiarity with tools like Jira or Asana would be beneficial, as these are common in product development environments.

Analytics & Reporting:

• Data Analysis: Understanding of quantitative and qualitative data analysis methods is required. Experience with tools for analyzing survey data or user feedback platforms would be a plus.

• Market Research: Knowledge of market research and competitive analysis.

CRM & Automation:

• Not directly specified for this UX role, but understanding how UX can impact customer journeys managed through CRM systems could be an advantage.

📝 Enhancement Note: The explicit mention of Figma, Sketch, and Adobe Photoshop indicates a need for hands-on design tool proficiency. The requirement for data analysis understanding suggests that interns will be expected to engage with research data and potentially use analytics platforms or tools to interpret user behavior.

👥 Team Culture & Values

Operations Values:

• Science for Human Good: Labcorp's core mission drives a culture focused on improving health outcomes through scientific innovation.

• Integrity and Ethics: Given the healthcare industry, a strong emphasis on ethical practices, data privacy, and regulatory compliance is paramount.

• Collaboration and Teamwork: The role requires working closely with diverse teams, highlighting the importance of effective collaboration and communication.

• Innovation and Continuous Improvement: The company's focus on scientific breakthroughs and delivering better healthcare solutions implies a culture that values new ideas and iterative development.

• Inclusivity and Belonging: Labcorp actively promotes inclusivity through employee resource groups (ERGs) and values-driven initiatives.

Collaboration Style:

• Cross-functional: Expect to collaborate with individuals from different disciplines (design, research, product management, potentially engineering).

• Data-Informed: Decisions are expected to be backed by user research and data, rather than solely intuition.

• Feedback-Oriented: The team environment likely encourages constructive feedback to refine designs and processes.

• Remote-First Communication: Strong reliance on digital communication channels and virtual meetings to maintain alignment and foster team cohesion.

📝 Enhancement Note: The company values, especially integrity and ethics, are critical for any role within Labcorp, particularly in the drug development sector. For UX, this translates to designing with user privacy, data security, and regulatory compliance in mind.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Interns will learn to navigate the complexities of designing solutions that satisfy both user requirements and Labcorp's business objectives within the drug development context.

• Working within a Large, Regulated Organization: Understanding and adhering to established processes, brand guidelines, and regulatory requirements specific to the healthcare industry can be challenging for newcomers.

• Remote Collaboration: Effectively contributing and building relationships within a remote team requires proactive communication and engagement.

• Translating Research into Actionable Design: Moving from raw research data to concrete, user-validated design solutions is a skill that requires practice and guidance.

Learning & Development Opportunities:

• UX Process Mastery: Gain hands-on experience across the UX lifecycle, from research and ideation to prototyping and iteration.

• Industry-Specific UX: Learn about the unique challenges and considerations of designing for the drug development and healthcare sectors.

• Tool Proficiency: Enhance skills in industry-standard UX/UI design tools like Figma.

• Professional Development: Participate in enterprise-wide learning sessions, leadership speaker events, and networking opportunities provided by the internship program.

• Mentorship: Benefit from guidance and career advice from experienced professionals at Labcorp.

📝 Enhancement Note: The challenges presented are typical for an intern in a large, specialized industry. The growth opportunities are framed to directly address these challenges, offering a clear path for skill development and professional learning.

💡 Interview Preparation

Strategy Questions:

• UX Process & Methodology: "Describe your process for designing a new feature, from initial concept to final design. How do you incorporate user research?" (Prepare to walk through a past project using the STAR method: Situation, Task, Action, Result).

• Problem Solving: "Imagine you're tasked with improving the clarity of a complex data visualization for drug trial participants. How would you approach this problem?" (Focus on user empathy, research methods, and iterative design).

• Collaboration & Communication: "How do you handle receiving critical feedback on your designs? Describe a time you had to collaborate with stakeholders who had different priorities." (Highlight your ability to be receptive, professional, and find common ground).

Company & Culture Questions:

• Motivation: "Why are you interested in UX design, and why specifically at Labcorp in the drug development space?" (Demonstrate genuine interest in the company's mission and the specific challenges of the industry).

• Teamwork: "Describe your ideal team environment. How do you contribute to a positive team dynamic?" (Align your answer with Labcorp's values of collaboration and inclusivity).

• Learning Agility: "How do you stay updated with the latest UX trends and tools?" (Showcase your proactive approach to learning).

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically. For each project, clearly state the problem, your role, the user/business goals, your process, key decisions, and the outcome.

• Focus on Process: Spend more time explaining how you solved the problem and why you made certain design choices, rather than just showing final screens.

• Highlight Research & Data: Emphasize any user research, data analysis, or insights that informed your design. If you can show iterative improvements based on feedback, that's a strong plus.

• Be Concise and Engaging: Practice presenting your projects to fit within the allotted time, keeping your audience engaged.

• Prepare for Questions: Anticipate questions about your design decisions, challenges faced, and what you would do differently.

📝 Enhancement Note: The interview preparation advice emphasizes demonstrating not only design skills but also a strong understanding of the UX process, problem-solving capabilities, and an ability to collaborate effectively within a corporate and remote setting. Highlighting any experience with data analysis or complex workflows will be particularly beneficial for this role.

📌 Application Steps

To apply for this UX Designer Internship position:

• Submit your application: Navigate to the Labcorp careers portal and submit your resume and any other requested documents.

• Tailor your Resume: Ensure your resume highlights relevant coursework, projects, skills (e.g., Figma, user research, data analysis), and any prior internship or work experience. Use keywords from the job description.

• Prepare your Portfolio: Assemble a strong UX portfolio that showcases your design process, problem-solving abilities, and any experience with user research and data. Be ready to present it confidently.

• Research Labcorp: Understand Labcorp's mission, its role in the healthcare and drug development industry, and its company values. Familiarize yourself with their digital products if possible.

• Practice Interview Responses: Prepare to answer behavioral, technical, and situational questions, focusing on demonstrating your UX thinking, collaboration skills, and enthusiasm for the role and industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. While comprehensive, all details, especially regarding specific project assignments, exact compensation, and interview stages, should be verified directly with the hiring organization during the application and interview process.