Integrated Experiences Design Consultant

📍 Job Overview

Job Title: Integrated Experiences Design Consultant

Company: AECOM

Location: Washington, District of Columbia, United States

Job Type: Full-time

Category: Technology Design & Integration Operations

Date Posted: April 03, 2026

Experience Level: 4+ Years (Mid-Level)

Remote Status: Hybrid

🚀 Role Summary

• Supports the development and delivery of sophisticated audiovisual (AV), collaboration, and experience-driven technology systems within the Integrated Experiences (IX) and Technology Solutions Group (TSG) workstreams.

• Focuses on generating precise design documentation, including drawings, device schedules, and system details, ensuring adherence to established standards and contributing to project delivery throughput.

• Leverages technical proficiency in CAD software, specifically AutoCAD and Revit, to produce and update design collateral, ensuring accuracy and compliance with industry best practices.

• Contributes to cross-disciplinary technical tasks, supporting workload balancing and continuity across various TSG projects, while also participating in site surveys and client coordination.

📝 Enhancement Note: This role is positioned within a technology consulting and infrastructure firm (AECOM), implying a strong focus on structured processes, client delivery, and technical documentation excellence. The "Integrated Experiences" and "Technology Solutions Group" naming suggests a GTM or operational support function focused on the technical implementation and design of user-facing technology solutions, rather than traditional sales or revenue operations. The emphasis on documentation and technical tasks points towards a role that bridges design and operational execution.

📈 Primary Responsibilities

• Produce and update detailed AV/IX documentation, including drawings, specifications, device schedules, riser diagrams, and system details, utilizing AutoCAD and Revit in strict accordance with AECOM's IX standards.

• Execute assigned technical tasks to support the broader TSG workstreams, ensuring consistent delivery, workload balancing, and continuity across various project phases and client engagements.

• Conduct thorough site surveys to capture existing conditions, identify potential integration challenges, and facilitate accurate design development, coordinating effectively with architectural and engineering teams.

• Support Quality Control (QC) processes by incorporating feedback from senior staff, refining documentation, and preparing design packages for both internal review and external client submission.

• Contribute essential technical inputs to new business proposals, including equipment research, narrative development, diagram creation, and supporting documentation, ensuring timely and competitive submissions.

• Collaborate with project managers and senior designers to ensure the successful integration of technology solutions into client projects, maintaining clear communication channels and adherence to project timelines.

• Participate in on-site client meetings and coordination efforts when necessary for collaboration, integration discussions, or relationship building, while leveraging remote work for focused production activities.

📝 Enhancement Note: The responsibilities highlight a blend of technical design execution and operational support. The focus on documentation, QC, and proposal contribution indicates a role that requires strong process adherence and an understanding of project lifecycles within a consulting environment. The mention of "delivery throughput" and "workload balancing" points to operational efficiency as a key performance indicator.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 4 years of progressive experience in audiovisual (AV) design, technology integration, or related systems engineering roles.

Required Skills:

• Proficiency in AutoCAD for developing technical drawings, schematics, and layouts.

• Strong understanding of AV industry standards and best practices, including signal flow, device integration, and system architecture.

• Excellent technical documentation skills, with an ability to produce clear, concise, and accurate design deliverables.

• Demonstrated ability to manage multiple tasks concurrently, prioritize effectively, and maintain strong documentation hygiene in a fast-paced environment.

Preferred Skills:

• Experience with Revit for BIM (Building Information

Modeling) and integrated design workflows.

• AVIXA Certifications, specifically:

  • CTS (Certified Technology Specialist): Demonstrates foundational AV knowledge, system functionality, and signal flow.
  • CTS-D (Certified Technology Specialist - Design): Validates competency in needs analysis, system schematics, documentation, and design practices.
  • CTS-I (Certified Technology Specialist - Installation): Supports coordination with integration partners by demonstrating capability in installation, configuration, testing, and troubleshooting.

• Experience in preparing technical proposals, including equipment research, design narratives, and supporting documentation.

• Familiarity with collaboration systems and experience-driven technology solutions.

• Active or previously held U.S. Top Secret (TS) Security Clearance.

📝 Enhancement Note: The emphasis on AVIXA certifications strongly indicates a need for deep technical expertise in audio-visual systems, aligning this role with specialized technology operations within a broader infrastructure consulting framework. Proficiency in CAD is a baseline, with Revit and specific certifications offering a competitive advantage, suggesting a focus on advanced design and integration capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a portfolio showcasing successful technical documentation for AV/technology integration projects, including drawings, schedules, and system details.

• Provide examples of process optimization or efficiency improvements implemented in design or documentation workflows.

• Include case studies or project examples that highlight experience with system implementation standards and adherence to design guidelines.

Process Documentation:

• Experience in designing and documenting workflows for system design and optimization phases.

• Familiarity with processes for implementation and automation of technology solutions, and how design impacts these.

• Ability to contribute to the measurement and performance analysis of technology systems through design documentation.

📝 Enhancement Note: For a role like this, a portfolio would be crucial for demonstrating practical application of design and documentation skills. The focus should be on clarity, accuracy, and the ability to translate technical requirements into actionable design deliverables. Highlighting efficiency in documentation processes is key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive medical, dental, and vision insurance plans.

• Life insurance and Accidental Death & Dismemberment (AD&D) coverage.

• Disability benefits (short-term and long-term).

• Generous paid time off (PTO) and various leaves of absence policies.

• Access to voluntary benefits for customized coverage.

• Flexible work options, including hybrid arrangements.

• Robust well-being resources and an employee assistance program (EAP).

• Business travel insurance.

• Service recognition awards for long-term commitment.

• Retirement savings plan (e.g., 401(k)) with potential company match.

Working Hours:

• Standard full-time working hours are typically 40 hours per week. The hybrid work arrangement allows for flexibility, with a balance between on-site collaboration and remote work for focused production tasks.

📝 Enhancement Note: The salary range provided is based on the explicit data found in the job description for the Washington, D.C. location and the specified experience level. The benefits listed are directly extracted from the "Additional Information" section of the job posting, reflecting AECOM's standard offerings.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• AECOM operates within the Infrastructure Consulting and Services industry, a critical sector focused on planning, designing, engineering, and managing large-scale projects across transportation, buildings, environment, energy, and water.

Company Size:

• AECOM is a large, global organization with over 50,000 employees. This size suggests a structured corporate environment with established processes, opportunities for specialization, and potential for career advancement across diverse projects and geographies.

Founded:

Team Structure:

• The role is part of the Integrated Experiences (IX) and Technology Solutions Group (TSG), likely a specialized unit within AECOM's broader Buildings & Places (B&P) business line.

• This team structure emphasizes cross-functional collaboration, with the consultant supporting Integrated Systems Designers and Project Managers.

Methodology:

• AECOM's approach likely involves rigorous data analysis to inform design decisions and performance metrics.

• Workflow planning and optimization are critical for delivering complex infrastructure projects efficiently.

• The company leverages automation and efficiency practices to manage large-scale operations and project delivery.

Company Website: https://www.aecom.com/

📝 Enhancement Note: AECOM's status as a global infrastructure leader implies a culture that values technical excellence, client focus, and long-term project success. The scale of the company suggests established operational frameworks and a professional approach to project delivery, which is crucial for operations roles.

📈 Career & Growth Analysis

Operations Career Level:

• This role is classified as a Mid-Level Consultant (4+ years of experience). It requires a solid understanding of AV/technology design principles and practical application of CAD software.

Reporting Structure:

• The Integrated Experiences Design Consultant will report to senior technical staff, likely an Integrated Systems Designer or a Project Manager within the IX or TSG teams.

Operations Impact:

• The role directly impacts project success by ensuring the accurate and timely production of critical design documentation for AV and collaboration technology systems.

Growth Opportunities:

• Operations Skill Advancement: Develop advanced proficiency in AutoCAD and gain experience with Revit, BIM workflows, and complex AV system design.

• Industry Specialization: Deepen expertise in AVIXA standards, AV system integration, collaboration technologies, and potentially gain certifications like CTS-D or CTS-I.

• Project Leadership: Progress to roles with greater design responsibility, project management oversight, or specialization in specific technology areas within the IX/TSG group.

• Cross-functional Exposure: Gain experience working on diverse infrastructure projects across various sectors (transportation, buildings, etc.), broadening technical and operational understanding.

📝 Enhancement Note: The growth path from this role would naturally lead to senior design or project management positions within AECOM's technology consulting divisions. The emphasis on certifications suggests a clear development track for individuals aiming for technical leadership in AV and integrated systems design.

🌐 Work Environment

Office Type:

• AECOM operates a hybrid work model. This means the role involves a combination of on-site work in the Washington, D.C. office and remote work.

Office Location(s):

Workspace Context:

• The workspace is designed to foster collaboration among design teams, project managers, and other technical specialists.

• Expect access to necessary operations tools and technology, including high-performance workstations for CAD/BIM software and secure network access for remote work.

Work Schedule:

• The standard work schedule is typically 40 hours per week. The hybrid arrangement provides flexibility, allowing for focused individual work (often remote) and collaborative sessions (often in-office). This schedule supports the need for dedicated time for detailed design and documentation tasks.

📝 Enhancement Note: The hybrid model is a key aspect for operations roles, balancing the need for focused, individual work with essential team collaboration and client-facing activities. This structure is common in modern consulting environments to optimize productivity and employee well-being.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on experience with

AutoCAD, AV standards, and relevant project types.

• Technical Interview(s): Expect interviews with senior members of the IX/TSG team. These will likely involve:

  • Process Optimization Questions: Discussing your approach to documentation, quality control, and workflow efficiency.
  • Case Study Presentation: You may be asked to present a past project from your portfolio, detailing your role, the technical challenges, your design solutions, and the outcomes. Focus on your contribution to the design and documentation process.
  • Technical Skills Assessment: Questions on AV signal flow, system integration, and your proficiency with AutoCAD/Revit.

• Behavioral Interview: Assess your fit with AECOM's culture, your collaboration style, and how you handle challenges.

• Final Interview: May involve higher-level management to discuss career growth and alignment with the company's strategic goals.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 strong projects that best demonstrate your technical design and documentation capabilities relevant to AV/collaboration systems.

• Structure Case Studies: For each project, clearly outline:

  • The client and project scope.
  • Your specific role and responsibilities.
  • The technical challenges encountered.
  • Your design approach and the documentation produced (show excerpts of drawings, schedules).
  • The solutions implemented and the final outcome.

• Highlight Efficiency: Emphasize any processes you improved or how your documentation contributed to project efficiency or reduced errors. Use metrics if available.

• Tailor to AECOM: Research AECOM's recent projects and tailor your presentation to align with their areas of focus (e.g., smart buildings, integrated technology).

Challenge Preparation:

• Be prepared for potential technical challenges or hypothetical design scenarios. Practice sketching out system diagrams or workflow processes on the spot.

• Focus on your problem-solving methodology: how you break down a problem, research solutions, and document your approach.

• Articulate your thought process clearly and concisely, demonstrating your understanding of operations and design principles.

📝 Enhancement Note: The interview process for a technical consulting role like this will heavily emphasize practical skills and a structured approach to problem-solving and documentation. A well-prepared portfolio is essential for demonstrating competence beyond just listing skills on a resume.

🛠 Tools & Technology Stack

Primary Tools:

• AutoCAD: Essential for creating 2D technical drawings, site plans, and system schematics. Expect to demonstrate advanced proficiency.

• Revit (Preferred): For Building Information Modeling (BIM), enabling integrated design, clash detection, and better project coordination. Experience here is a significant advantage.

• Microsoft Office Suite: Including Word, Excel, and PowerPoint for documentation, data analysis, reporting, and presentations. Excel will be crucial for managing device schedules and technical data.

Analytics & Reporting:

• While not a primary analytics role, understanding how design impacts performance metrics is key. Experience with tools that facilitate data extraction from design files for reporting purposes is beneficial.

CRM & Automation:

• Not directly applicable to this design-focused role, but understanding how technology designs integrate with broader building management systems or client IT infrastructure is valuable.

• Familiarity with project management platforms that AECOM might use for workflow tracking and task management.

📝 Enhancement Note: The core technical requirements revolve around CAD software. Proficiency in AutoCAD is non-negotiable, and Revit experience significantly enhances a candidate's profile for roles in modern infrastructure design and consulting.

👥 Team Culture & Values

Operations Values:

• Client Focus: Dedication to understanding and meeting client needs through effective technology design and documentation.

• Technical Excellence: Commitment to high standards in design, accuracy, and adherence to industry best practices.

• Collaboration: Valuing teamwork and open communication with colleagues, project managers, and external stakeholders.

• Efficiency: Striving for streamlined processes in design and documentation to ensure timely and cost-effective project delivery.

• Innovation: Embracing new technologies and methodologies to enhance integrated experiences and system performance.

Collaboration Style:

• AECOM fosters a cross-functional integration approach, requiring close collaboration between design consultants, project managers, architects, and engineers.

• Expect a culture of process review and feedback exchange, where constructive criticism is used to improve design quality and operational efficiency.

• Emphasis on knowledge sharing to build collective expertise within the IX and TSG teams.

📝 Enhancement Note: As a large, global consulting firm, AECOM likely emphasizes professional conduct, teamwork, and a results-oriented approach. The specific values will align with delivering complex projects successfully and fostering long-term client relationships.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Production Demands: Managing a high volume of design and documentation tasks while maintaining accuracy and meeting tight deadlines.

• Interdisciplinary Coordination: Effectively communicating and coordinating technical designs with diverse teams (architects, structural engineers, IT specialists) who may have different priorities or technical languages.

• Evolving Technology: Keeping pace with rapid advancements in AV, collaboration, and smart building technologies to ensure designs are current and future-proof.

• Site Survey Complexities: Navigating diverse site conditions and existing infrastructure constraints during site surveys.

Learning & Development Opportunities:

• Operations Skill Advancement: Gain in-depth experience with complex AV/IX system design, BIM workflows, and advanced CAD techniques.

• Industry Certifications: Pursue and obtain AVIXA certifications (CTS, CTS-D, CTS-I) to enhance professional credentials and technical expertise.

• Project Experience: Work on a wide range of high-profile infrastructure projects in various sectors, building a strong portfolio and broad industry knowledge.

• Mentorship: Benefit from guidance from experienced Integrated Systems Designers and Project Managers within AECOM.

📝 Enhancement Note: The challenges are typical for roles in fast-paced consulting environments that require both technical depth and strong project execution. The growth opportunities are clearly defined by industry standards and the company's commitment to professional development.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: Be ready to discuss how you ensure the quality and efficiency of your design documentation. How do you prioritize tasks when facing multiple project deadlines?

  • Preparation: Prepare examples of your workflow, how you use tools like AutoCAD/Revit for efficiency, and how you manage your time.

• Collaboration & Stakeholder Management: How do you handle conflicting design requirements from different stakeholders (e.g., an architect vs. an IT manager)? Describe a time you had to coordinate a complex technical design.

  • Preparation: Prepare a STAR method (Situation, Task, Action, Result) story focusing on cross-functional collaboration and problem-solving.

• Problem-Solving: Describe a technical challenge you faced in a past AV/technology design project and how you resolved it. How would you approach designing an integrated experience for a specific type of space (e.g., a hybrid meeting room)?

Company & Culture Questions:

• What interests you about AECOM and this specific role? How do you see your skills contributing to our "better world" mission?

  • Preparation: Research AECOM's recent projects, values, and current initiatives. Connect your experience to their work.

• Describe your experience working in a hybrid environment. How do you ensure effective communication and collaboration with remote team members?

Portfolio Presentation Strategy:

• Focus on Process & Outcome: For each portfolio piece, emphasize not just the final design, but the process you followed, the challenges you overcame, and the measurable impact of your work (e.g., accuracy, efficiency, client satisfaction).

• Showcase Documentation Quality: Be prepared to walk through specific examples of your drawings, schedules, and specifications, explaining your choices and demonstrating your attention to detail.

• Highlight Technical Skills: Clearly articulate your proficiency with AutoCAD and any experience with Revit or other relevant design software. If you have AVIXA certifications, explain what they signify and how they apply to your work.

📝 Enhancement Note: Preparing for this interview involves not only showcasing technical skills but also demonstrating a mature, process-oriented approach to design and documentation within a collaborative, project-driven environment.

📌 Application Steps

To apply for this Integrated Experiences Design Consultant position:

• Submit your application through the AECOM careers portal via the provided link.

• Portfolio Customization: Prepare a digital portfolio that highlights your best work in AV/technology design documentation. Focus on projects that showcase your AutoCAD skills, understanding of AV industry standards, and ability to produce clear, accurate drawings and schedules. Include at least one example where your work contributed to project efficiency or problem resolution.

• Resume Optimization: Tailor your resume to emphasize your experience with AutoCAD, AV systems, technical documentation, site surveys, and any relevant certifications (CTS, CTS-D, CTS-I). Use keywords from the job description, such as "audiovisual design," "collaboration systems," "technical documentation," and "systems integration." Quantify achievements where possible.

• Interview Preparation: Practice articulating your technical skills and project experience. Prepare to discuss your approach to design documentation, quality control, and collaboration. Rehearse presenting a key project from your portfolio, focusing on your process and impact.

• Company Research: Thoroughly research AECOM's business lines, recent projects, and company values. Understand their approach to infrastructure consulting and integrated technology solutions. Familiarize yourself with their commitment to delivering a "better world."

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.