Integrated Experiences Design Consultant

📍 Job Overview

Job Title: Integrated Experiences Design Consultant

Company: AECOM

Location: Washington, District of Columbia, United States

Job Type: Full-time

Category: Technology Design & Integration Operations

Date Posted: April 02, 2026

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Supports the development and documentation of integrated audiovisual and collaboration technology systems, ensuring seamless user experiences and operational efficiency.

• Contributes to the production of high-quality design documentation, including drawings, specifications, and device schedules, adhering to established industry standards and company methodologies.

• Performs critical technical tasks across multiple workstreams to maintain consistent delivery throughput and support cross-disciplinary project coordination.

• Engages in site surveys and client coordination, balancing remote production activities with necessary on-site engagement for comprehensive project understanding and stakeholder alignment.

📝 Enhancement Note: This role is positioned within AECOM's "Integrated Experiences" (IX) and "Technology Solutions Group" (TSG), indicating a focus on the operational aspects of designing and implementing technology-driven environments. The emphasis on "steady delivery throughput" and "workload balancing" suggests a need for strong project management and process adherence, common in operations roles.

📈 Primary Responsibilities

• Support Integrated Systems Designers and Project Managers by completing assigned design and documentation tasks, including drawings, device schedules, risers, system details, and related production work, ensuring adherence to project timelines and quality standards.

• Produce and update AV/IX documentation in AutoCAD and Revit, ensuring accuracy, consistency, and alignment with established design and documentation standards for all technology integration projects.

• Perform assigned technical tasks to support cross-disciplinary TSG workstreams, contributing to consistent workload balancing and delivery continuity across various technology solutions.

• Conduct site surveys to capture existing conditions accurately, supporting coordination with architects, engineers, and other TSG specialties to inform design decisions and integration strategies.

• Support Quality Control (QC) activities by incorporating feedback, refining documentation, and preparing work for internal and external submission, ensuring design integrity and client satisfaction.

• Contribute technical inputs to proposals, including equipment research, narrative development, and diagram creation, to support timely and competitive bid submissions.

• Participate in on-site coordination with teams and clients when collaboration, integration, or relationship-building is required, leveraging remote work selectively for focused production activities.

📝 Enhancement Note: The responsibilities highlight a blend of technical design execution and operational support, typical for a consultant role within a larger technology solutions group. The emphasis on documentation, quality control, and proposal support points to a need for meticulous attention to detail and process-driven execution.

🎓 Skills & Qualifications

Education: Bachelor's degree (BA/BS) or demonstrated equivalency of education and experience.

Experience: Minimum of 4 years of relevant experience in audiovisual, technology design, or systems integration environments.

Required Skills:

• Proficiency in AutoCAD for developing technical drawings and design documentation.

• Strong understanding of AV industry standards and best practices for system design and implementation.

• Demonstrated ability to manage multiple tasks concurrently with excellent documentation hygiene.

• Experience in preparing technical documentation, equipment research, and design narratives for projects.

• Ability to conduct site surveys and capture existing conditions accurately.

Preferred Skills:

• 5+ years of experience in audiovisual, technology design, or systems integration environments.

• Proficiency in Revit for 3D modeling and integrated design documentation.

• Experience with AVIXA certifications, particularly CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design).

• Familiarity with CTS-I (Certified Technology Specialist - Installation) standards and practices.

• Experience supporting proposal development and technical writing.

• Active or previously held U.S. Top Secret (TS) Security Clearance.

📝 Enhancement Note: The strong preference for AVIXA certifications (CTS, CTS-D, CTS-I) and specific software proficiencies (AutoCAD, Revit) indicates a highly specialized operational niche within technology integration. Candidates with these qualifications will be better positioned to demonstrate their technical and process-oriented capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate experience in producing coordinated design documentation, including drawings (floor plans, risers, schematics), device schedules, and system details.

• Showcase examples of workflow management and task completion in previous roles, highlighting efficiency and adherence to design standards.

• Include case studies or project examples that illustrate the integration of audiovisual and collaboration technologies within larger architectural or engineering projects.

Process Documentation:

• Provide examples of how design standards and best practices were applied in previous projects.

• Illustrate experience with quality control processes for design documentation and technical deliverables.

• Showcase familiarity with the lifecycle of technology design projects, from initial concept through documentation and coordination.

📝 Enhancement Note: While not explicitly stated, a strong portfolio is crucial for this role. Candidates should prepare to showcase their technical output, particularly their proficiency in AutoCAD and Revit, and their ability to manage and document complex AV/IX systems. Demonstrating an understanding of design standards and quality control processes will be key.

💵 Compensation & Benefits

Salary Range: $115,000 - $135,000 USD per year.

Benefits:

• Medical, Dental, and Vision insurance plans.

• Life Insurance and Accidental Death & Dismemberment (AD&D) coverage.

• Disability benefits (short-term and long-term).

• Generous Paid Time Off (PTO) and Leaves of Absence.

• Voluntary benefits and employee assistance program for comprehensive support.

• Well-being resources and perks to support employee health.

• Business travel insurance and service recognition awards.

• Retirement savings plan and Employee Stock Purchase Plan (ESPP) for long-term financial security.

• Flexible work options and hybrid work environment.

Working Hours: Standard full-time hours, likely around 40 hours per week, with flexibility for focused production activities and potential for hybrid work arrangements.

📝 Enhancement Note: The salary range provided is typical for a consultant-level position with specialized technical skills in a major metropolitan area like Washington D.C. The comprehensive benefits package is standard for a large, established firm like AECOM, offering significant value beyond base compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Infrastructure Consulting, Engineering, Architecture, Technology Solutions. AECOM operates in a highly regulated and project-driven industry, focusing on delivering complex infrastructure solutions globally.

Company Size: AECOM is a large, publicly traded company with over 50,000 employees worldwide, indicating a robust organizational structure and extensive resources.

Founded: AECOM's history traces back to 1910, signifying a long-standing presence and deep expertise in the engineering and infrastructure sector.

Team Structure:

• The role sits within the Integrated Experiences (IX) and Technology Solutions Group (TSG), suggesting a specialized team focused on technology integration within broader infrastructure projects.

• The reporting structure likely involves reporting to senior technical staff or project managers within the IX/TSG group, with collaboration across various engineering disciplines.

Methodology:

• AECOM emphasizes data-driven decision-making and technical expertise to solve complex client challenges.

• The company focuses on delivering integrated solutions across the full project lifecycle, from advisory and planning to design, engineering, and construction management.

• Emphasis on innovation, sustainability, and resilience in project delivery is a core tenet, driving the adoption of advanced technologies and design approaches.

Company Website: https://www.aecom.com/

📝 Enhancement Note: AECOM's scale and global presence suggest a structured, process-oriented environment. The company's focus on "delivering a better world" and tackling complex challenges implies a culture of innovation and a commitment to impactful projects, which would be reflected in the operations of its technology integration teams.

📈 Career & Growth Analysis

Operations Career Level: This role is at a consultant level, requiring specialized technical skills and experience in AV/IX design and documentation. It's a mid-level position suitable for professionals with 2-5 years of focused experience who can operate independently on assigned tasks and contribute to project success.

Reporting Structure: The consultant will likely report to a Senior Integrated Systems Designer or a Project Manager within the IX or TSG group. Collaboration will extend to architects, engineers from other disciplines, and potentially clients, requiring strong communication and coordination skills.

Operations Impact: The role directly impacts project delivery by ensuring the technical accuracy, completeness, and integration of audiovisual and collaboration systems. Efficient and high-quality documentation and technical support are critical for the successful execution of complex infrastructure projects, directly contributing to client satisfaction and AECOM's reputation for reliable technology solutions.

Growth Opportunities:

• Specialization: Deepen expertise in specific AV/IX technologies, design methodologies, or industry verticals (e.g., smart buildings, transportation hubs).

• Certification: Pursue advanced AVIXA certifications (CTS-D, CTS-I) and potentially others related to specific technologies or project management.

• Project Management: Transition into roles with greater project management responsibility, overseeing larger or more complex technology integration projects.

• Senior Design Roles: Advance to Senior Integrated Systems Designer or similar positions, taking on more complex design challenges and mentoring junior staff.

• Cross-Disciplinary Exposure: Gain experience in other TSG workstreams or business lines within AECOM, broadening technical and operational knowledge.

📝 Enhancement Note: AECOM's emphasis on career development and its diverse project portfolio offer significant growth potential within specialized technology integration operations. The hybrid work model also suggests a modern approach to work-life balance, which can be a factor in long-term career satisfaction.

🌐 Work Environment

Office Type: AECOM operates a hybrid work model, combining remote work for focused production activities with in-office collaboration for team meetings, client coordination, and relationship-building.

Office Location(s): Primary location is Washington, D.C., with specific mention of 2000 K Street. AECOM has a global presence, but this role is tied to the D.C. office for hybrid requirements.

Workspace Context:

• The workspace will foster collaboration among design, engineering, and project management teams, encouraging the exchange of ideas and problem-solving for complex technology integration challenges.

• Access to industry-standard software (AutoCAD, Revit) and potentially specialized AV design tools will be provided, supporting efficient and accurate technical work.

• Opportunities for interaction with experienced professionals in integrated experiences and technology solutions will be frequent, facilitating knowledge transfer and professional development.

Work Schedule: The role is full-time, with a hybrid arrangement allowing for a balance between remote production and in-office collaboration. This structure supports operational efficiency by enabling focused work at home and essential face-to-face interaction at the office.

📝 Enhancement Note: The hybrid model is a key feature, indicating AECOM's adaptation to modern work preferences. For operations roles, this often means clear guidelines on remote vs. in-office days, with a focus on maximizing productivity and collaboration effectiveness.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter will review applications for minimum qualifications, including education, experience, and key skills (AutoCAD, AV industry knowledge).

• Technical Interview: Likely involves a discussion with hiring managers or senior technical staff to assess in-depth knowledge of AV/IX design, software proficiency (AutoCAD, Revit), and understanding of AV industry standards and best practices. Case studies or technical problem-solving scenarios may be presented.

• Portfolio Review: Candidates will be asked to present a portfolio showcasing relevant projects, design documentation, and technical deliverables. This is a critical step to evaluate practical skills and operational execution.

• Behavioral/Cultural Fit Interview: Assesses alignment with AECOM's values, teamwork capabilities, and ability to thrive in a hybrid work environment and collaborative team structure.

• Final Interview: May involve senior leadership or key stakeholders to make a final decision.

Portfolio Review Tips:

• Showcase Technical Proficiency: Include high-quality examples of AutoCAD drawings, Revit models (if applicable), device schedules, and system schematics. Clearly label each piece and explain its purpose.

• Highlight Process & Methodology: For each project, briefly describe your role, the design process followed, any challenges encountered, and how you applied quality control measures.

• Quantify Impact: Where possible, use metrics to demonstrate the efficiency or effectiveness of your contributions (e.g., "Reduced documentation errors by X% through improved QC process").

• Tailor to the Role: Emphasize projects involving audiovisual, collaboration systems, and technology integration within larger architectural or engineering contexts.

• Be Prepared to Discuss: Be ready to walk through your portfolio, explain your design choices, and answer technical questions about AV systems and design standards.

Challenge Preparation:

• Anticipate technical challenges related to AV system design, integration, or documentation. Practice problem-solving for common AV design issues.

• Prepare to discuss how you would approach site surveys, client coordination, and proposal development.

• Review AECOM's industry and recent projects to understand their scope and potential technology integration needs.

📝 Enhancement Note: The emphasis on a portfolio review and technical assessment is standard for design and operations roles. Candidates should focus on demonstrating not just theoretical knowledge but practical application and process adherence through their presented work.

🛠 Tools & Technology Stack

Primary Tools:

• AutoCAD: Essential for producing 2D technical drawings, schematics, and site plans. Proficiency is a core requirement.

• Revit: Preferred for 3D modeling, BIM (Building Information Modeling), and integrated design documentation. Experience here is a significant advantage.

Analytics & Reporting:

CRM & Automation:

Other Relevant Tools:

• AVIXA Standards & Resources: Deep familiarity with AVIXA guidelines, best practices, and certification requirements (CTS, CTS-D, CTS-I).

• Microsoft Office Suite: Standard tools for documentation, communication, and reporting (Word, Excel, PowerPoint).

• Project Management Software: Familiarity with tools like MS Project, Asana, or similar, used for task tracking and workflow management.

📝 Enhancement Note: The technology stack is heavily weighted towards design and documentation software. Proficiency in AutoCAD and Revit is paramount, and a strong understanding of AVIXA standards is critical for demonstrating operational excellence in this specialized field.

👥 Team Culture & Values

Operations Values:

• Integrity & Excellence: Upholding high standards in design, documentation, and client service, reflecting AECOM's commitment to quality.

• Collaboration: Working effectively within cross-functional teams, sharing knowledge, and supporting colleagues to achieve project goals.

• Innovation: Embracing new technologies and methodologies to enhance system design and client experiences.

• Client Focus: Understanding and meeting client needs through responsive communication and tailored technology solutions.

• Efficiency & Throughput: A strong emphasis on delivering work on time and within scope, contributing to the steady operational flow of the IX and TSG groups.

Collaboration Style:

• Cross-functional Integration: Actively engaging with architects, engineers, and project managers to ensure technology systems are seamlessly integrated into broader project designs.

• Process Review & Feedback: Participating in design reviews and QC processes, providing and receiving constructive feedback to improve documentation and system design.

• Knowledge Sharing: Contributing to a team environment where best practices, technical insights, and lessons learned are shared to elevate the team's overall capability.

📝 Enhancement Note: AECOM's stated values of collaboration, innovation, and client focus are directly applicable to the operational dynamics of an integrated experiences team. The emphasis on efficiency and throughput suggests a performance-oriented culture within the IX/TSG group.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Integrated Systems: Designing and documenting AV/IX systems that must integrate seamlessly with diverse building systems and technologies requires meticulous attention to detail and a broad technical understanding.

• Keeping Pace with Technology: The rapid evolution of AV and collaboration technologies necessitates continuous learning and adaptation to stay current with industry trends and best practices.

• Balancing Production and Coordination: Effectively managing focused production work remotely while also participating in on-site surveys and client coordination requires strong time management and communication skills.

• Adhering to Standards: Maintaining consistent documentation quality and adherence to AECOM's and industry standards across multiple projects and team members can be challenging.

Learning & Development Opportunities:

• AVIXA Certifications: AECOM strongly prefers AVIXA certifications, offering a clear path for professional development and skill validation.

• Revit Proficiency: Opportunity to develop or enhance skills in Revit, a key technology for modern design and engineering firms.

• Cross-Disciplinary Exposure: Work on varied infrastructure projects, gaining exposure to different engineering disciplines and technology applications.

• Mentorship: Access to experienced senior designers and project managers for guidance and career advice within AECOM's extensive network.

• Project Management Skills: Develop skills in project coordination, documentation management, and client interaction, which are transferable to project management roles.

📝 Enhancement Note: The challenges highlight the specialized nature of the role, requiring a blend of technical expertise and operational discipline. The growth opportunities are tied to professional certifications and broadening technical and project management skills within a large, established firm.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex AV/IX system you designed or documented. What were the key challenges, and how did you overcome them?" (Focus on process, problem-solving, and technical depth.)

• "How do you ensure accuracy and consistency in your technical documentation, especially when working on multiple projects simultaneously?" (Focus on quality control, methodology, and time management.)

• "Walk us through your experience using AutoCAD and/or Revit for AV system design. What are your preferred workflows?" (Demonstrate practical software skills and efficiency.)

Company & Culture Questions:

• "What interests you about AECOM and this specific role within our Integrated Experiences team?" (Research AECOM's projects and values, connect them to your career goals.)

• "How do you contribute to a collaborative team environment, especially in a hybrid work setting?" (Provide examples of teamwork, communication, and knowledge sharing.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the project goal, your role, the technologies involved, the key design/documentation challenges, your solutions, and the outcome.

• Highlight Technical Details: Be prepared to explain specific design choices, signal flow, equipment selections, and compliance with AVIXA standards.

• Showcase Process: Emphasize your workflow, how you managed tasks, collaborated with others, and ensured quality control.

• Quantify Achievements: If possible, use data to demonstrate the impact of your work (e.g., efficiency gains, error reduction).

• Be Concise and Clear: Focus on quality over quantity. Select your strongest, most relevant examples.

📝 Enhancement Note: Interview preparation should focus on demonstrating both technical proficiency in AV/IX design and operational competence in documentation, quality control, and collaboration within a hybrid work model. The portfolio is a critical tool for showcasing these capabilities.

📌 Application Steps

To apply for this Integrated Experiences Design Consultant position:

• Submit your application through the AECOM careers portal via the provided link.

• Portfolio Customization: Curate your portfolio to prominently feature projects involving audiovisual systems, collaboration technology, and technical documentation (drawings, schedules). Highlight your proficiency in AutoCAD and any experience with Revit.

• Resume Optimization: Ensure your resume clearly articulates your experience with AV industry standards, design documentation, site surveys, and cross-functional coordination. Use keywords from the job description, such as "Audiovisual design," "AutoCAD," "Revit," "Technical documentation," and "CTS."

• Interview Preparation: Practice articulating your technical skills and project experience using the STAR method (Situation, Task, Action, Result). Be ready to discuss your approach to design challenges, quality control, and collaboration in a hybrid environment. Prepare specific examples for your portfolio presentation.

• Company Research: Familiarize yourself with AECOM's work, particularly their infrastructure projects and technology solutions. Understand their commitment to "delivering a better world" and how this role contributes to that mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.