In-Home Bath Design Consultant

📍 Job Overview

Job Title: In-Home Bath Design Consultant

Company: Bath Concepts Independent Dealers

Location: Phoenix, Arizona

Job Type: Full-Time

Category: Sales Operations / GTM Enablement

Date Posted: February 23, 2026

Experience Level: Mid-Level (2-5 years suggested)

Remote Status: On-site

🚀 Role Summary

• Consultative Sales & Design: Focus on in-home consultations to design customized bathroom solutions, emphasizing a consultative approach rather than transactional selling.

• Sales Cycle Management: Own the full sales cycle from initial contact and needs assessment through to closing the deal and ensuring client satisfaction.

• Performance-Driven Compensation: A highly competitive compensation structure with a strong commission component, directly tied to individual performance and deal closure rates.

• Strategic Business Impact: Opportunity to influence marketing strategies, pricing structures, and customer experience processes within a rapidly growing company.

📝 Enhancement Note: While the role is titled "In-Home Bath Design Consultant," its core functions align closely with Sales Operations and Go-To-Market (GTM) enablement, focusing on the execution of sales processes, client engagement, and revenue generation. The emphasis on "impacting a growing company," "refining pricing, process, and customer experience," and "influencing marketing and growth strategy" points to a role that requires not just sales acumen but also an understanding of operational efficiency and GTM strategy.

📈 Primary Responsibilities

• Conduct pre-qualified, in-home consultations with potential clients to understand their bathroom remodeling needs and preferences.

• Design bespoke bathroom solutions, including tub-to-shower conversions, walk-in showers, full bathroom renovations, and accessibility upgrades.

• Effectively build rapport and trust with homeowners, establishing credibility as a design expert and problem-solver.

• Clearly present detailed pricing proposals, financing options, and project timelines to prospective clients.

• Manage and drive the entire sales cycle, from initial consultation and needs assessment through to closing deals and securing signed agreements.

• Collaborate closely with the production and installation teams to ensure a seamless and exceptional five-star customer experience post-sale.

• Proactively generate client referrals and foster repeat business by delivering outstanding service and results.

• Contribute insights to refine pricing strategies, sales processes, and customer journey mapping.

• Assist in shaping marketing initiatives and growth strategies by providing direct market feedback.

📝 Enhancement Note: The responsibilities highlight a blend of direct sales execution and operational input. The "Manage the full sales cycle" and "Close deals" are core sales functions, while "Collaborate with production to ensure a five-star customer experience," "Generate referrals and repeat business," and "Help refine pricing, process, and customer experience" indicate a deeper operational involvement in customer lifecycle management and process improvement.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required. Associate's or Bachelor's degree in Design, Business, Marketing, or a related field is a plus.

Experience:

• 2-5 years of experience in a direct sales, consultative selling, or design consulting role.

• Proven track record of meeting and exceeding sales targets.

Required Skills:

• Consultative Selling: Ability to engage clients, understand their needs, and offer tailored solutions.

• Design Acumen: Aptitude for conceptualizing and presenting appealing bathroom designs.

• Sales Cycle Management: Proficiency in managing leads, conducting consultations, presenting proposals, and closing deals.

• Pricing & Negotiation: Skill in presenting pricing clearly and effectively negotiating terms.

• Financing Presentation: Comfort in explaining financing options to clients.

• Trust Building: Excellent interpersonal skills to quickly establish rapport and trust with homeowners.

• Communication Skills: Strong verbal and written communication for client interactions and internal collaboration.

• Goal Orientation: Highly competitive, disciplined, and financially motivated with a strong drive to achieve targets.

• Coachable & Growth Mindset: Eagerness to learn, adapt, and take on new challenges.

• Ownership Mentality: Takes responsibility for results and actively seeks to improve processes.

Preferred Skills:

• Proficiency with CRM software for lead and pipeline management.

• Experience with design visualization software or tools.

• Knowledge of bathroom remodeling best practices, materials, and trends.

• Familiarity with sales enablement tools and techniques.

📝 Enhancement Note: The emphasis on "hunger and discipline matter more than résumé lines" suggests that while formal education is a plus, practical sales skills, a strong work ethic, and a results-oriented mindset are paramount. The "Mid-Level" experience suggested aligns with the need for candidates to have some established sales acumen but also be coachable and open to refining processes within a growing company.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Case Studies: Demonstrations of successful sales cycles, highlighting client needs, proposed solutions, and final outcomes.

• Design Examples: Visual representations of custom bathroom designs, showcasing creativity, functionality, and client satisfaction.

• Performance Metrics: Evidence of sales performance, including conversion rates, average deal size, and revenue generated.

• Process Improvement Contributions: Examples of how you have identified and contributed to improving sales processes, customer experience, or pricing strategies in previous roles.

Process Documentation:

• Ability to document client interactions, sales progress, and deal status accurately within a CRM or designated system.

• Understanding of workflow optimization for the sales cycle, from lead qualification to project handover.

• Familiarity with creating clear, concise proposals and financing documentation.

📝 Enhancement Note: Given the role's emphasis on influencing processes and contributing to business growth, a portfolio showcasing not just sales achievements but also strategic thinking and process improvement contributions will be highly valued. Candidates should be prepared to articulate how they approach sales operations and contribute to overall GTM efficiency.

💵 Compensation & Benefits

Salary Range:

• Base Salary: Competitive base salary, details to be discussed during the interview process.

• Commission Structure: Strong commission structure with high earning potential.

• Estimated Total Compensation: Top performers can expect strong six-figure earnings, with income directly tied to performance. Based on industry benchmarks for similar consultative sales roles in Phoenix, AZ, with a 2-5 year experience level and commission potential, an estimated total compensation range could be $80,000 - $150,000+ annually, heavily weighted towards commission.

Benefits:

• 401(k) plan

• Health benefits

Working Hours:

• Full-time, typically requiring 40 hours per week.

• Flexibility may be needed to accommodate client availability for in-home consultations, which may include evenings and weekends.

📝 Enhancement Note: The compensation structure is performance-based, a common model in sales roles. The "competitive base + strong commission structure" and "Top performers have strong six-figure earning potential" indicate a significant opportunity for high earners. The estimated salary range is based on typical compensation for consultative sales roles in the Phoenix metropolitan area with a mid-level experience requirement, factoring in a strong commission component.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Services / Home Improvement / Residential Construction. Specifically focused on premium bathroom remodeling.

Company Size: Small to Medium-sized (likely <50 employees, based on description emphasizing direct work with ownership and impact).

Founded: The exact founding date is not specified, but the company is described as "fast-growing" and "building momentum," suggesting a relatively established but rapidly scaling entity.

Team Structure:

• Direct Ownership Interaction: The role offers direct access to company ownership, implying a flat organizational structure and significant visibility.

• Cross-Functional Collaboration: Close collaboration is expected with production/installation teams to ensure client satisfaction and with marketing/ownership on strategy.

• Sales-Focused Environment: The team culture is likely performance-driven, emphasizing results, growth, and continuous improvement.

Methodology:

• Consultative Sales Approach: Focus on understanding client needs and providing tailored solutions.

• Process-Oriented Growth: Emphasis on refining pricing, sales processes, and customer experience to support rapid scaling.

• Data-Informed Decisions: While not explicitly stated, the focus on performance and impact suggests an inclination towards data analysis for strategy refinement.

Company Website: https://www.bathconcepts.com/

📝 Enhancement Note: The description strongly positions Bath Concepts Independent Dealers as a dynamic, growth-oriented company where individual contributions have a direct and visible impact. The culture is geared towards high performers who are motivated by results and eager to contribute to business development, rather than just executing a defined task.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level, execution-focused position within the GTM/Sales function. It requires a blend of direct client-facing sales skills and an operational mindset for process contribution.

Reporting Structure: The consultant will report directly to ownership or a senior sales/operations leader, given the emphasis on direct interaction and influence on strategy.

Operations Impact: The role's primary impact is directly on revenue generation through closing deals. Additionally, by providing feedback on processes, pricing, and customer experience, the consultant influences operational efficiency and GTM strategy effectiveness.

Growth Opportunities:

• Senior Design Consultant: Advancement to a senior role with potentially larger accounts, more complex projects, or mentorship responsibilities.

• Sales Leadership: Potential to move into sales management or team lead roles as the company expands its sales force.

• Market Expansion Roles: Opportunities to take on roles in new market development or strategic growth initiatives as the company scales.

📝 Enhancement Note: The company explicitly highlights "Growth Opportunity" as a key aspect of the role, framing it as a chance to "grow with a company that is expanding" and "leave a real mark." This suggests a commitment to developing internal talent and offering clear advancement paths for high performers.

🌐 Work Environment

Office Type: Primarily an in-home, field-based role with potential for occasional visits to a showroom or central office for training, team meetings, or administrative tasks.

Office Location(s): The primary service area is the East Valley of Arizona, with consultations conducted at client residences in and around Phoenix. Specific company office locations are not detailed but are implied to exist for support functions.

Workspace Context:

• Independent Work: Significant autonomy is expected in managing one's schedule and client interactions in the field.

• Resource Support: Access to marketing materials, showroom support, and company-provided appointments to facilitate sales efforts.

• Collaborative Feedback Loop: Opportunities to interact with ownership and production teams to share insights and contribute to continuous improvement.

Work Schedule: Full-time, typically 40 hours per week. The nature of in-home consultations may necessitate flexible scheduling, including evenings and weekends, to accommodate client availability. This flexibility allows for effective sales cycle management and client engagement.

📝 Enhancement Note: The work environment is distinctly consultative and field-based, requiring self-discipline and time management. The mention of "company-provided, qualified appointments" is a significant operational support factor, reducing the burden of lead generation and allowing the consultant to focus on sales and design.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and application, focusing on sales experience, results, and alignment with the company's competitive and growth-oriented culture.

• In-Depth Interview: Discussion of sales experience, consultative approach, design thinking, and understanding of the sales cycle. Behavioral questions assessing competitiveness, discipline, and coachability.

• Portfolio Review: Presentation of relevant sales achievements, design examples, and any contributions to process improvement. Candidates should be prepared to walk through case studies of successful projects and sales cycles.

• Field/Shadowing Component (Potential): May involve accompanying an experienced consultant or conducting a mock consultation to assess practical skills and client interaction.

• Final Interview: Discussion with ownership to assess cultural fit, strategic alignment, and long-term potential.

Portfolio Review Tips:

• Quantify Achievements: Use specific numbers and metrics to demonstrate sales performance (e.g., revenue generated, conversion rates, average deal size).

• Showcase Process: For sales case studies, detail the steps taken from initial contact to closing, highlighting problem-solving and client engagement strategies.

• Visual Appeal: Present design examples clearly, showcasing the transformation and client satisfaction.

• Highlight Impact: Be ready to articulate how your contributions have positively impacted previous companies, whether through revenue growth, process improvements, or enhanced customer experience.

• Tailor to Operations: Frame your contributions in terms of efficiency, process optimization, and revenue impact, aligning with the operational aspects of the role.

Challenge Preparation:

• Sales Scenario: Be prepared to discuss how you would handle specific client objections or challenging design requests.

• Process Improvement Idea: Think about how you might improve the current sales process, appointment setting, or customer follow-up based on your experience.

• Pricing Justification: Be ready to explain how you would justify pricing and discuss financing options confidently.

📝 Enhancement Note: The interview process is designed to assess not only sales ability but also the candidate's potential to contribute operationally. A strong portfolio that demonstrates quantifiable results and a proactive approach to process improvement will be key differentiators.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Likely a CRM such as Salesforce, HubSpot, or a specialized home services CRM for managing leads, client interactions, sales pipelines, and appointments.

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