Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Novus Home Mortgage

Location: Brookfield, WI, USA

Job Type: FULL_TIME

Category: Marketing Operations / Creative Services

Date Posted: 2026-04-10

Experience Level: 0-2 Years

Remote Status: On-site

🚀 Role Summary

• Lead the creation and maintenance of a comprehensive library of marketing and sales collateral, ensuring brand consistency and scalability across all channels.

• Develop original creative concepts and design various collateral materials, including print and digital assets, to drive sales and marketing initiatives.

• Collaborate effectively with internal and external Subject Matter Experts (SMEs) to produce high-quality, on-brand content.

• Utilize a ticketing system for project management, workflow tracking, and documentation to meet deadlines and ensure efficient collaboration.

📝 Enhancement Note: While the title is "Graphic Designer," the responsibilities heavily lean into marketing operations and sales enablement. The role requires creating assets that directly support sales efforts and maintain brand integrity, which are core to GTM operations. The emphasis on a "library of field marketing and sales collateral" and "driving action and sales" highlights its operational impact beyond pure design.

📈 Primary Responsibilities

• Design and produce a wide range of marketing collateral, including but not limited to direct mail, flyers, business cards, print ads, newsletters, e-newsletters, email communications, invitations, landing pages, digital ads, PowerPoint presentations, handouts, sales kits, marketing guides, event materials, and signage, all while strictly adhering to brand standards.

• Create consistent and scalable creative content that can be leveraged by loan originators and across all business groups to drive action and sales.

• Support and back up marketing staff as needed, contributing to broader marketing team objectives.

• Manage daily projects and workflow through a ticketing system, documenting work and collaborating with team members across the enterprise to meet required deadlines.

• Stay current on design trends, emerging technologies, and best practices in graphic and web production to ensure Novus Home Mortgage remains competitive.

• Assist Novus Home Mortgage employees and departments with their design needs, providing timely and effective support.

📝 Enhancement Note: The core responsibilities emphasize the production of sales enablement materials and marketing collateral that directly support sales objectives. The role acts as a central hub for design requests, requiring strong process adherence through a ticketing system and collaboration with various stakeholders, which aligns with operational efficiency in a GTM context.

🎓 Skills & Qualifications

Education: Bachelor's or associate degree in graphic design or a related field from an accredited institution.

Experience: 2 years of graphic design experience or completion of a relevant internship.

Required Skills:

• Graphic Design Proficiency: Demonstrated success in designing and reshaping concepts across print and digital collateral, including direct mail, posters, flyers, signage, print ads, e-blasts, web banners, social media content, and retouching photography.

• Brand Adherence: Proven ability to generate original art that meets strict brand standards and a thorough understanding of graphic and web production processes (design, development, and prepress).

• Software Proficiency: Expertise in Adobe Creative Suite (Photoshop, Illustrator, In-Design), Microsoft Office Suite (Word, Excel, Outlook, PowerPoint design & template creation, SharePoint), WordPress, and HTML.

• Customer Service Excellence: Ability to provide excellent customer service to internal users, treating them with a friendly, helpful attitude, demonstrating good listening skills, patience, and positive language while respecting project timelines.

• Organizational Acumen: Strong, detail-oriented work ethic with excellent problem-solving, troubleshooting, organizational, and time management skills. Ability to multi-task effectively in a fast-paced environment, prioritize daily tasks to meet department goals, show initiative, and keep management informed of any issues.

• Communication Skills: Excellent grammar and diction, with the ability to read and understand instructions, write comprehensive instruction sets, and effectively communicate with clients and colleagues.

Preferred Skills:

• Experience in sourcing and leveraging on-brand stock photography.

• Familiarity with web design principles and user experience (UX) considerations for landing pages and web ads.

• Experience working within a ticketing or project management system for workflow tracking.

📝 Enhancement Note: The requirements highlight a blend of creative design skills and operational process management. The emphasis on "scalability," "driving action and sales," and utilizing a "ticketing system" indicates that candidates with a structured approach to design production and a focus on business impact will be highly valued. The "0-2 years" experience level suggests a need for foundational skills combined with a strong willingness to learn and adapt within an operational framework.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A diverse portfolio showcasing a range of cross-channel creative work, demonstrating versatility across print and digital mediums.

• Clear examples of adherence to brand standards and guidelines in all presented projects.

• Projects that illustrate the ability to translate marketing objectives into compelling visual designs.

Process Documentation:

• Examples within the portfolio that demonstrate the use of a structured workflow, ideally referencing project management or ticketing systems if applicable.

• Evidence of how designs were iterated upon or refined based on feedback or evolving project requirements.

• Visual representations of how assets were prepared for different production channels (e.g., print-ready files, web-optimized graphics).

📝 Enhancement Note: Given the role's operational focus on collateral creation and maintenance, the portfolio is critical for demonstrating not just design talent but also the ability to follow processes and deliver consistent, on-brand output efficiently. The hiring team will likely look for evidence of how candidates manage their workflow and collaborate.

💵 Compensation & Benefits

Salary Range: $55,000 - $65,000 annually. This range is based on the provided information and reflects typical compensation for a Graphic Designer role with 0-2 years of experience in the Brookfield, WI area, considering the specific responsibilities outlined.

Benefits:

• While specific benefits are not detailed, Novus Home Mortgage, as a full-time employer, typically offers a comprehensive benefits package. This often includes:

  • Health, Dental, and Vision Insurance

  • Paid Time Off (PTO) and Holidays

  • Retirement Savings Plan (e.g., 401(k) with company match)

  • Life Insurance and Disability Coverage

  • Potential for professional development and training opportunities. Working Hours: 40 hours per week. The role is on-site, requiring a standard 5-day work week, with potential for flexible start/end times within business operational hours.

📝 Enhancement Note: The salary range is explicitly provided. Benefits are inferred based on standard full-time employment offerings for a company of this nature and location. The "On-site" work arrangement implies a structured schedule.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Mortgage Lending. Novus Home Mortgage operates within a highly regulated and competitive industry that demands clear, trustworthy, and impactful communication to clients and partners. This context means brand consistency and accuracy are paramount.

Company Size: (Information not directly provided, but typically a company with a corporate office and multiple roles suggests a medium to large enterprise size). This size implies established processes and a structured team environment, where adherence to operational workflows is important.

Founded: (Information not provided). Understanding the company's founding can offer insights into its growth trajectory and established culture.

Team Structure:

• The Graphic Designer will likely be part of the Marketing department, potentially within a broader GTM (Go-To-Market) or Sales Enablement team.

• They will work closely with marketing staff, sales teams (loan originators), and potentially other departments requiring design support.

Methodology:

• The role emphasizes a data-informed approach to design, where collateral is created to "drive action and sales," suggesting a focus on performance metrics.

• Workflow efficiency is managed through a ticketing system, indicating a structured, process-driven environment for project intake and execution.

• Collaboration with Subject Matter Experts (SMEs) ensures accuracy and relevance of marketing and sales materials.

Company Website: novushomemortgage.com

📝 Enhancement Note: The company's industry (mortgage lending) necessitates a strong emphasis on brand trust, compliance, and clear communication, which directly impacts design requirements. The operational aspect of managing a "library of collateral" and using a "ticketing system" suggests a need for structured, efficient processes within the marketing function.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level to Junior Graphic Designer. This role is designed for individuals starting their design careers or those with limited professional experience, focusing on executing designs based on established brand guidelines and project briefs.

Reporting Structure: The Graphic Designer will report to a manager overseeing marketing or creative services. This structure provides direct guidance and oversight, crucial for individuals early in their careers.

Operations Impact: The Graphic Designer's work directly impacts the effectiveness of sales and marketing efforts by providing essential visual assets. High-quality, on-brand collateral can enhance lead generation, improve conversion rates, and strengthen brand perception, all critical GTM operational outcomes.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific design areas such as digital advertising, direct mail campaigns, or presentation design.

• Process Improvement: Potential to contribute to refining the design workflow, suggesting efficiencies within the ticketing system or asset management.

• Advanced Design Tools: Exposure to and training on more advanced design software or techniques relevant to the mortgage industry.

• Cross-functional Projects: Involvement in larger marketing campaigns, offering broader exposure to GTM strategies.

📝 Enhancement Note: The role is positioned as an entry point into a corporate marketing environment, offering foundational experience in producing GTM assets. Growth would likely involve taking on more complex design projects, potentially leading smaller design initiatives, or specializing in areas critical to the mortgage industry's marketing needs.

🌐 Work Environment

Office Type: On-site corporate office. This indicates a traditional office setting where in-person collaboration and adherence to office protocols are expected.

Office Location(s): Brookfield, WI Corporate Office. This specific location is the designated workspace.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with internal teams, including marketing staff and potentially sales personnel. This suggests an environment that fosters teamwork and open communication.

• Tools & Technology: Access to standard office equipment and software, including the Adobe Creative Suite, Microsoft Office, WordPress, and HTML, is provided.

• Team Interaction: Opportunities for direct interaction with colleagues within the marketing department and other business units to understand their design needs and provide solutions.

Work Schedule: A standard 40-hour work week is expected, with the expectation of being present in the office during business hours to facilitate collaboration and project execution.

📝 Enhancement Note: The on-site requirement underscores the importance of in-person collaboration and integration into the corporate culture. The workspace will be equipped with the necessary tools to perform design tasks efficiently.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational design skills, relevant experience, and alignment with required software proficiency.

• Portfolio Review & Technical Interview: A deeper dive into your portfolio, discussing specific projects, design choices, and demonstrating your understanding of brand adherence and cross-channel application. You may be asked to walk through your design process for key pieces.

• Skills Assessment: Potentially a brief design challenge or a practical exercise to assess your proficiency in Adobe Creative Suite, your ability to interpret a brief, and your problem-solving approach under time constraints.

• Cultural Fit Interview: Discussion with hiring managers or team members to evaluate your communication style, customer service approach, organizational skills, and ability to collaborate within a corporate environment.

Portfolio Review Tips:

• Curate Strategically: Select 4-6 of your strongest projects that best represent the skills and experience required for this role (print and digital collateral, brand adherence).

• Showcase Process: For each project, briefly outline the objective, your role, the challenges faced, your design process, and the outcome. Quantify results if possible (e.g., "designed X which supported Y campaign").

• Highlight Brand Work: Emphasize projects where you successfully applied or maintained brand guidelines, demonstrating your understanding of brand consistency.

• Organize for Clarity: Ensure your portfolio is easy to navigate, whether it's a digital PDF or a website. Clearly label each project and its medium.

Challenge Preparation:

• Familiarize Yourself: Review common design principles, typography, color theory, and layout techniques.

• Practice Brief Interpretation: Be ready to quickly understand a design brief and propose relevant concepts.

• Time Management: Practice completing small design tasks within a limited timeframe.

• Explain Your Rationale: Be prepared to articulate why you made certain design decisions, linking them back to the project objective and brand.

📝 Enhancement Note: The emphasis on a portfolio, specific software, and a structured interview process suggests that candidates who can clearly demonstrate their design capabilities and process adherence will be most successful. The role's operational aspect means that clarity in project execution and communication will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator, In-Design for all graphic design and layout work.

• Microsoft Office Suite: PowerPoint for presentations (template creation, design), Word for document integration, Outlook for communication.

• WordPress: For potential website updates or landing page content integration.

• HTML: Basic understanding for web-based collateral (e-newsletters, web ads).

Analytics & Reporting:

CRM & Automation:

• Familiarity with how design assets integrate into CRM or marketing automation platforms (e.g., email marketing tools) would be advantageous, though not explicitly required.

📝 Enhancement Note: This section directly lists the required software. Proficiency in these tools is non-negotiable for this role, as they are fundamental to executing the core responsibilities of creating marketing and sales collateral.

👥 Team Culture & Values

Operations Values:

• Brand Integrity: A strong commitment to maintaining and upholding Novus Home Mortgage's brand standards across all visual communications.

• Efficiency & Timeliness: A focus on meeting project deadlines through effective time management and workflow optimization using the ticketing system.

• Collaboration & Support: A willingness to work closely with internal teams, provide excellent customer service, and support colleagues in achieving departmental goals.

• Quality & Detail: A meticulous approach to design, ensuring accuracy, consistency, and a high standard of visual execution.

• Continuous Improvement: An openness to learning new design trends and technologies to enhance creative output and efficiency.

Collaboration Style:

• Cross-functional Integration: Working collaboratively with marketing, sales, and other departments to understand their design needs and deliver effective solutions.

• Feedback-Driven: Open to constructive feedback on designs to ensure they meet project objectives and stakeholder expectations.

• Proactive Communication: Maintaining clear and consistent communication regarding project status, potential issues, and timelines.

📝 Enhancement Note: The company culture likely values reliability, adherence to process, and a customer-centric approach, both internally and externally. The operations aspect means that teamwork and efficiency in delivering assets are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Projects: Managing requests from various departments simultaneously, each with its own priorities and deadlines, requiring strong organizational and prioritization skills.

• Maintaining Brand Consistency: Ensuring all collateral, regardless of the requestor or channel, adheres strictly to established brand guidelines.

• Adapting to Evolving Needs: Keeping pace with new marketing initiatives, product launches, and industry trends that may require new types of collateral or design approaches.

• Technical Learning Curve: Mastering specific software features or new design tools to meet project demands efficiently.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to learn and apply more sophisticated design principles and software features.

• Industry-Specific Design: Gaining expertise in designing for the mortgage and financial services industry, understanding its unique communication needs and compliance considerations.

• Workflow Optimization: Contributing to process improvements within the design request and production cycle.

• Portfolio Expansion: Building a robust portfolio with diverse projects that showcase growth and new skill acquisition.

📝 Enhancement Note: The challenges are typical for a junior role responsible for a high volume of diverse requests. Growth opportunities focus on skill enhancement and gaining industry-specific knowledge, which are key for career progression in a corporate design role.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to manage multiple design projects with competing deadlines. How did you prioritize?" (Assesses organizational and time management skills).

• "Walk me through a project in your portfolio where you had to strictly adhere to brand guidelines. What was your process?" (Evaluates brand understanding and execution).

Company & Culture Questions:

• "What interests you about Novus Home Mortgage and the mortgage industry?" (Assesses research and genuine interest).

• "How do you contribute to a positive team environment and support your colleagues?" (Evaluates teamwork and customer service orientation).

Portfolio Presentation Strategy:

• Focus on Relevance: Select projects that directly align with the responsibilities outlined in the job description (e.g., direct mail, presentations, digital ads).

• Tell a Story: For each project, clearly articulate the problem, your solution, and the impact. Use the STAR method (Situation, Task, Action, Result) if applicable.

• Highlight Technical Skills: Be prepared to discuss the specific software and techniques you used.

• Demonstrate Brand Adherence: Specifically point out how you maintained brand consistency.

• Be Concise: Present your work efficiently, focusing on the most impactful aspects.

📝 Enhancement Note: Interview preparation should focus on demonstrating both creative problem-solving and operational efficiency, as the role bridges design with GTM support.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the Novus Home Mortgage careers portal.

• Curate Your Portfolio: Ensure your portfolio prominently features examples of print and digital collateral, with a clear emphasis on brand adherence and the ability to create assets that drive sales or marketing objectives. Tailor your selection to highlight experience with direct mail, presentations, and digital ads.

• Optimize Your Resume: Clearly list your proficiency in Adobe Creative Suite, Microsoft Office, WordPress, and HTML. Quantify achievements where possible (e.g., "Designed X collateral pieces that supported Y campaign"). Highlight customer service and organizational skills.

• Prepare Your Narrative: Be ready to discuss your design process, your experience with brand standards, and how you manage projects and deadlines. Practice articulating your contributions using the STAR method.

• Research Novus Home Mortgage: Understand their mission, values, and the financial services industry. Be prepared to explain why you are a good fit for their culture and how your design skills can support their business goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.