Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: First Connect Insurance

Location: Remote (PST, MST, CST Time Zones) - United States

Job Type: Full-Time

Category: Marketing Operations / Creative Design

Date Posted: March 02, 2026

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• This role is crucial for the visual identity and communication strategy of First Connect Insurance, focusing on end-to-end creation of marketing, sales, and internal visual content.

• The Graphic Designer will be instrumental in expanding existing brand foundations to establish new company-wide design standards and ensure brand cohesion across all touchpoints.

• This is a high-volume production role requiring efficient management of design requests, project deadlines, and an organized asset library to support agile marketing and sales operations.

• Collaboration with cross-functional teams, including Product Designers, Email Marketing Specialists, and Sales, is a key aspect to ensure seamless integration of visual elements with user experience and sales collateral.

📝 Enhancement Note: While the job title is "Graphic Designer," the reporting structure to "Director of Agency Marketing Operations" and the emphasis on asset production for marketing, sales, and internal use, along with brand consistency, strongly indicate this role is a critical component of the Marketing Operations function, supporting GTM efforts through visual communication.

📈 Primary Responsibilities

• Multi-Channel Asset Production: Design and finalize high-volume graphic assets for digital channels, including digital ads, social media graphics, email marketing assets, and landing pages, ensuring adherence to brand guidelines and campaign objectives.

• Sales & Presentation Support: Partner with Sales and cross-functional teams to design high-impact PowerPoint decks and presentations, maintaining and improving existing templates to ensure professional, polished, and on-brand pitch materials.

• Print & Collateral Creation: Lead the design and execution of physical marketing touchpoints such as flyers, white papers, tradeshow materials (banners, signage), and branded merchandise, ensuring quality and brand consistency.

• Style Expansion & Ownership: Evolve existing brand foundations by creating new style guidelines and internal design standards to support growing visual needs and ensure long-term brand consistency across all platforms and materials.

• Cross-Functional Collaboration: Work closely with the Email Marketing Specialist on campaign creative and collaborate with Product Designers to ensure marketing visuals align seamlessly with the in-app user experience and overall product design.

• Asset Library Management: Maintain a robust, organized asset library, ensuring all final files are production-ready, meet company standards, and are easily accessible for various teams, thereby enhancing team agility and efficiency.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and operational efficiency, typical for a role supporting Marketing Operations and Go-To-Market (GTM) strategies. The emphasis on asset production, asset library management, and collaboration with sales and product teams underscores its operational importance.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 2 years of graphic design experience, with a preference for candidates from fast-paced start-up, insurance, or tech environments.

Required Skills:

• Expert-level proficiency in Figma: Essential for collaborative design workflows, prototyping, and creating interactive assets.

• Expert-level proficiency in Adobe Creative Suite: Including Photoshop (image manipulation), Illustrator (vector graphics), and InDesign (layout and print design).

• Digital Asset Design: Proven ability to design effective digital ads, social media graphics, email marketing assets, and landing pages.

• Presentation Design: Strong capability in designing high-impact PowerPoint decks and presentations for sales and internal use.

• Print & Collateral Design: Experience in designing flyers, white papers, tradeshow materials, and branded merchandise.

• Brand Consistency Management: Ability to understand and expand upon existing brand foundations, creating and enforcing design standards.

• Production Workflow Management: Strong attention to detail with the ability to manage multiple production deadlines while ensuring all files are production-ready and meet company standards.

• Organizational Skills: Ability to prioritize effectively in a high-volume production environment and maintain an organized asset library.

Preferred Skills:

• Experience in the insurance or financial services industry.

• Familiarity with project management tools relevant to creative workflows.

• Basic understanding of UX/UI principles to align marketing visuals with product design.

📝 Enhancement Note: The requirement for expert-level proficiency in Figma and Adobe Creative Suite, coupled with a portfolio demonstrating both digital and print work, is standard for production-focused design roles supporting marketing and sales operations. The emphasis on a fast-paced environment and collaboration suggests a need for adaptability and strong communication skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Versatile Design Showcase: A comprehensive portfolio is mandatory, demonstrating a strong range of work across digital (web, social, email, ads) and print (flyers, tradeshow materials, collateral) mediums.

• Production-Ready Files: Ability to present examples of final, production-ready files that meet technical specifications and brand guidelines, showcasing attention to detail.

• Brand Expansion Examples: Include projects where you've taken existing brand guidelines and expanded upon them, ideally showing the development of new style elements or standards.

• Collaboration Showcase: If possible, include examples of work produced in a collaborative environment, highlighting how you partnered with other teams (e.g., marketing, product, sales) to achieve a common visual goal.

Process Documentation:

• Workflow Efficiency: Demonstrate an understanding of efficient design workflows, from concept to final delivery, particularly in a high-volume production setting.

• Asset Management Strategy: Showcase how you would organize and manage a large asset library to ensure accessibility and consistency for various teams.

• Brand Guideline Development: Provide examples or discuss your approach to creating and implementing style guides and internal design standards.

• Cross-functional Process Integration: Illustrate how your design process integrates with other teams' workflows, such as email marketing campaign creation or sales presentation development.

📝 Enhancement Note: For a production-focused design role supporting operations, the portfolio should emphasize not just aesthetic quality but also efficiency, adherence to process, and the ability to manage high volumes and diverse asset types. The ability to articulate one's design process and how it integrates with operational needs is crucial.

💵 Compensation & Benefits

Salary Range:

• The base pay range for this role is $65,000 – $75,000 USD per year.

• Note: Exact compensation is determined by factors such as skill set, experience, education, location, business needs, and market demand.

Benefits:

• Comprehensive Health Coverage: Multiple medical plans, 100% employer-covered dental, and vision plans for team members and their families.

• Retirement Savings: A 401(k) retirement plan.

• Income Protection: Short- and long-term disability insurance, and employer-paid life insurance.

• Financial Wellness: Flexible Spending Accounts (FSA) for health and dependent care.

• Employee Support: An Employee Assistance Program (EAP) offering confidential support services.

• Remote Work Support: A Work-From-Home Stipend, including employer-provided WFH equipment and an $85 monthly expense stipend.

• Ownership: Eligibility for equity compensation, aligning individual success with company growth.

• Professional Development: Access to training and internal career growth opportunities.

• Work-Life Balance: Flexible Time Off policy, allowing employees to manage their recharge time effectively.

Working Hours:

• This is a full-time role, typically expected to be around 40 hours per week. The remote nature and flexible time off policy suggest a focus on output and results rather than strict adherence to traditional office hours.

📝 Enhancement Note: The salary range provided is competitive for a Graphic Designer with 2-5 years of experience in a remote US-based role. The benefits package is robust, particularly the remote work stipend and equity, which are attractive perks for remote employees. For Denver, CO (assuming MST), the median salary for a Graphic Designer is around $65,000-$70,000. For San Francisco, CA (PST), it could be closer to $75,000-$80,000. Given the remote nature and the provided range, it appears to be well-aligned with national averages for this experience level and the specified time zones.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance Technology (Insurtech) / Digital Platform for Insurance Agents.

Company Size: The description implies growth with "hundreds joining monthly" and a plan to "accelerate growth," suggesting a dynamic, scaling start-up environment. LinkedIn data typically shows companies of this nature ranging from 50-200 employees, or potentially larger if well-funded.

Founded: First Connect Insurance Services was founded to overhaul technology for insurance agents, indicating a focus on innovation and agent empowerment. The company is likely relatively young and in a growth phase.

Team Structure:

• Reporting: The role reports to the Director of Agency Marketing Operations, placing it directly within the marketing operations function.

• Collaboration: Works closely with Product Designers, Email Marketing Specialists, and Sales teams, indicating a highly cross-functional and collaborative environment.

• Squad/Pod Structure: Experience in this structure is preferred, suggesting a team organization centered around agile methodologies and specialized project teams.

Methodology:

• Growth-Oriented: The company is focused on accelerating growth through technology and agent support.

• Consumer-Grade Software: Aims to provide agents with user-friendly, modern software solutions.

• Data-Driven Insights: Implied through the need for marketing and sales support, suggesting a focus on metrics and ROI for design initiatives.

• Agile Production: The emphasis on a robust asset library and managing high-volume requests points to agile production methodologies.

Company Website: www.firstconnectinsurance.com

📝 Enhancement Note: The company's mission to modernize insurance agent technology suggests a culture of innovation and a fast-paced, evolving work environment. The marketing operations focus implies a data-driven approach to campaigns and sales enablement.

📈 Career & Growth Analysis

Operations Career Level: This role is an individual contributor position focused on production-level graphic design within the Marketing Operations department. It's suitable for professionals with 2-5 years of experience looking to deepen their expertise in a specialized creative role that directly supports go-to-market functions.

Reporting Structure: The Graphic Designer reports to the Director of Agency Marketing Operations. This structure places the role within a key operational function, allowing for direct influence on marketing and sales collateral and brand consistency.

Operations Impact: The Graphic Designer's impact is measured by their ability to produce high-quality visual assets that enhance marketing campaign effectiveness, sales presentations, and overall brand perception. This role directly contributes to the efficiency and professionalism of the go-to-market strategy by providing timely and on-brand creative solutions.

Growth Opportunities:

• Specialization: Deepen expertise in specific design areas (e.g., digital advertising, presentation design, brand system development).

• Leadership: Potential to move into a Senior Graphic Designer role, taking on more complex projects, mentoring junior designers, or leading design initiatives.

• Cross-Functional Transition: Opportunities to move into broader marketing roles, product design collaboration, or even roles within sales enablement if skills and interests align.

• Skill Development: Access to training and internal career growth opportunities provided by the company, encouraging continuous learning in design software, industry trends, and marketing operations best practices.

📝 Enhancement Note: The role offers a clear path for growth within specialized design functions or broader marketing/GTM roles, supported by the company's commitment to training and development. The direct reporting to Marketing Operations provides valuable exposure to strategic marketing and sales initiatives.

🌐 Work Environment

Office Type: This is a 100% remote role, allowing employees to work from anywhere within the United States. This offers significant flexibility and autonomy.

Office Location(s): Fully remote within the United States, with a preference for candidates located in PST, MST, or CST time zones to facilitate collaboration during standard business hours.

Workspace Context:

• Remote Autonomy: Employees are empowered to set up their ideal home office environment, supported by a Work-From-Home Stipend for equipment and monthly expenses.

• Collaborative Digital Space: While physically distributed, the role emphasizes close collaboration with Product Designers, Email Marketing Specialists, and Sales teams, likely utilizing digital collaboration tools for communication and project management.

• Technology Access: Expected to have access to necessary design software and hardware, with the company providing initial equipment and ongoing support.

Work Schedule:

• Full-time, approximately 40 hours per week.

• The "Flexible Time Off" benefit suggests a culture that values work-life balance and employee well-being, allowing for flexible scheduling around core collaboration hours.

📝 Enhancement Note: The fully remote nature is a significant aspect of the work environment, requiring strong self-discipline and communication skills. The preference for specific time zones is typical for remote roles to ensure overlap for team meetings and urgent requests.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a recruiter or HR screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Skills Assessment: A dedicated session to review the candidate's portfolio, focusing on the quality, diversity, and relevance of their work. This may involve a discussion about specific projects and design choices.

• Technical/Creative Challenge: A practical design exercise or case study may be assigned to evaluate problem-solving skills, design process, and proficiency with required tools (Figma, Adobe Suite).

• Hiring Manager Interview: An in-depth discussion with the Director of Agency Marketing Operations to assess strategic thinking, understanding of marketing operations, collaboration skills, and alignment with team goals.

• Cross-Functional Interviews: Potential interviews with key collaborators (e.g., Product Designer, Email Marketing Specialist) to evaluate teamwork and communication.

Portfolio Review Tips:

• Curate Strategically: Select 4-6 of your strongest, most relevant projects. Prioritize work that showcases your ability to create assets for digital ads, social media, email, landing pages, presentations, and print materials.

• Highlight Process: For each project, briefly explain the challenge, your role, your design process, the tools used, and the impact or outcome. Focus on how your design solved a problem or met an objective.

• Showcase Brand Adaptation: Include at least one project where you successfully applied or expanded upon existing brand guidelines.

• Production Readiness: Ensure your presented files are clean, well-organized, and demonstrate attention to detail. If possible, include mockups showing assets in their intended context.

• Figma & Adobe Proficiency: Be prepared to discuss your workflow within Figma and the Adobe Creative Suite, and how you leverage each tool effectively.

Challenge Preparation:

• Understand the Context: If given a case study, thoroughly research First Connect Insurance, their mission, target audience (independent insurance agents), and existing brand.

• Focus on Operations: Frame your solutions in terms of supporting marketing operations, sales enablement, and overall GTM efficiency. Consider how your design contributes to measurable business outcomes.

• Time Management: Practice working within time constraints, prioritizing key elements of the design challenge.

• Clear Communication: Be prepared to articulate your design decisions and rationale clearly and concisely, as you would when presenting to stakeholders.

📝 Enhancement Note: The interview process is expected to be thorough, with a strong emphasis on evaluating both creative skills and the candidate's ability to integrate into a marketing operations function. The portfolio and any design challenges will be critical components.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, prototyping, and creating scalable vector graphics. Proficiency expected for UI elements, marketing assets, and presentation components.

• Adobe Creative Suite:

  • Photoshop: For image editing, retouching, and complex raster graphics.
  • Illustrator: For vector illustrations, logos, icons, and scalable graphics.
  • InDesign: For layout design of print materials like white papers, flyers, and tradeshow collateral.

Analytics & Reporting:

CRM & Automation:

• No direct CRM or automation tool usage is specified for this role. However, understanding how marketing assets are deployed through email platforms or integrated into sales enablement tools could be beneficial.

📝 Enhancement Note: Expertise in Figma and the Adobe Creative Suite is non-negotiable. The ability to produce assets that are "production-ready" implies an understanding of file formats, resolution, and technical specifications required for various digital and print channels.

👥 Team Culture & Values

Operations Values:

• Efficiency & Agility: Given the high-volume production nature and the "agile" mention, a value placed on speed, organization, and adapting to changing priorities is expected.

• Brand Consistency: A strong commitment to maintaining and evolving brand integrity across all visual touchpoints.

• Collaboration & Partnership: Valuing teamwork and effective communication with Product Designers, Marketing Specialists, and Sales teams.

• Innovation & Improvement: A drive to "overhaul technology" and "expand upon existing brand foundations" suggests a culture that embraces new ideas and continuous improvement.

• Customer Focus (Agent Focus): The company's mission to empower independent insurance agents implies a deep understanding of their needs and a commitment to providing them with excellent tools and support.

Collaboration Style:

• Cross-functional Integration: Expected to work seamlessly with various departments, contributing visual expertise to marketing campaigns, sales pitches, and product development.

• Feedback-Driven: A culture that likely encourages constructive feedback to refine designs and processes.

• Proactive Communication: In a remote setting, proactive communication is vital to ensure alignment and manage expectations.

• Team-Oriented: The preference for "squad" or "pod" structures indicates a collaborative, team-first approach to achieving common goals.

📝 Enhancement Note: The company's focus on growth and modernization, combined with the remote and collaborative nature of the role, suggests a culture that is dynamic, innovative, and emphasizes teamwork and clear communication.

⚡ Challenges & Growth Opportunities

Challenges:

• High-Volume Production Demands: Managing a constant stream of design requests while maintaining high quality and meeting tight deadlines requires excellent time management and prioritization skills.

• Brand Evolution: Taking existing brand foundations and expanding them into new standards requires creative problem-solving, strategic thinking, and the ability to gain buy-in from stakeholders.

• Remote Collaboration: Ensuring effective communication and seamless collaboration with distributed teams requires proactive effort and strong digital communication skills.

• Balancing Creativity with Production: Maintaining creative integrity while fulfilling high-volume, production-focused requests can be demanding.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunity to master advanced features in Figma and Adobe Suite, and potentially explore new design tools or techniques.

• Marketing Operations Insight: Gain a deeper understanding of marketing and sales strategies by working closely with the Marketing Operations team and GTM functions.

• Brand System Development: Develop expertise in building and managing comprehensive brand identity systems.

• Industry Exposure: Learn about the insurance industry and the specific needs of independent insurance agents.

• Career Advancement: Potential to grow into senior design roles, lead design projects, or transition into related fields within the company.

📝 Enhancement Note: The challenges present opportunities for significant skill development and professional growth, particularly in areas of efficiency, brand strategy, and cross-functional collaboration within a GTM context.

💡 Interview Preparation

Strategy Questions:

• "How would you approach developing new brand style guidelines from existing foundations?" (Focus on your process, research, and stakeholder integration.)

• "Describe a time you had to manage multiple high-priority design projects simultaneously. How did you prioritize and ensure quality?" (Highlight your organizational skills, time management, and production workflow.)

• "How would you ensure brand cohesion between marketing assets, sales presentations, and the product's user interface?" (Emphasize collaboration with Product Designers and Sales.)

Company & Culture Questions:

• "What interests you about First Connect Insurance and our mission to support independent agents?" (Research the company's mission, values, and recent news.)

• "How do you thrive in a remote work environment, and what strategies do you use to stay connected and collaborate effectively?" (Prepare examples of your remote work habits and communication tools.)

Portfolio Presentation Strategy:

• Tell a Story: For each project, don't just show the final output. Explain the problem, your approach, your role, the tools used, and the outcome.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased engagement, conversion rates, positive feedback).

• Showcase Versatility: Ensure your portfolio clearly displays your ability to create a wide range of assets (digital, print, presentations).

• Highlight Figma & Adobe: Be ready to discuss your specific workflows and how you leverage these tools for efficiency and quality.

• Prepare for "What If" Scenarios: Be ready to discuss how you might approach a hypothetical design challenge relevant to First Connect Insurance.

📝 Enhancement Note: Interviewers will assess your technical design skills, your understanding of marketing operations principles, your ability to collaborate, and your fit with the company's growth-oriented, remote culture.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the Greenhouse application link provided.

• Portfolio Customization: Tailor your resume and cover letter to highlight your experience in high-volume asset production, digital and print design, and proficiency with Figma and Adobe Creative Suite. Ensure your portfolio is readily accessible and showcases projects relevant to marketing, sales, and brand development.

• Resume Optimization: Clearly list your years of experience, educational background, and specific software proficiencies. Use keywords from the job description (e.g., "Marketing Operations," "Figma," "Adobe Creative Suite," "digital ads," "presentation design"). Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, explaining how you manage deadlines, and discussing your collaborative approach. Prepare specific examples for behavioral questions related to problem-solving and teamwork in a remote setting.

• Company Research: Thoroughly research First Connect Insurance, its mission, its target audience (independent insurance agents), and its position in the insurtech market. Understand their brand and visual identity to better tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.