Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Eckler LTD.

Location: [Location Not Specified]

Job Type: Regular Full Time

Category: Graphic Design / Marketing Operations

Date Posted: February 27, 2026

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Responsible for transforming complex concepts and technical information into visually dynamic and engaging content for both print and digital media.

• Drive creative ownership for recurring deliverables, ensuring they remain contemporary, engaging, and innovative, aligning with brand guidelines and marketing principles.

• Manage and update client WordPress websites, contributing to the digital presence and communication strategies.

• Spearhead quality assurance processes for all design outputs, ensuring accuracy, consistency, and adherence to client brand standards.

• Collaborate with a cross-functional team of communication strategists, writers, and tech specialists to deliver holistic communication solutions for clients in pension, benefits, and total rewards.

📝 Enhancement Note: The role is positioned within a "Communication Consulting" team, suggesting a strong emphasis on translating complex information into clear, engaging visuals that support client HR programs. The mention of "human-centric communication solutions" and "cultivate genuine engagement" indicates a focus on user experience and impact beyond basic aesthetic design. This role is not purely a production graphic designer but one integrated into a strategic consulting framework.

📈 Primary Responsibilities

• Conceptualize and design visually compelling materials that effectively communicate complex and technical ideas, adhering to marketing principles, consumer behavior insights, and client brand guidelines.

• Take ownership of creative design for recurring communication materials such as quarterly emails, bulletins, announcements, and reports, ensuring continuous innovation and engagement.

• Update and maintain content on client WordPress websites, ensuring visual consistency and user-friendliness.

• Manage multiple projects simultaneously, prioritizing tasks and resources effectively across various client engagements to meet short- and long-term needs.

• Implement and lead thorough quality assurance (QA) processes for all design deliverables, meticulously checking for accuracy, consistency, and adherence to brand standards.

• Stay abreast of current design trends, industry standards, and emerging technologies, actively sharing insights and findings with the team to foster continuous improvement.

• Organize, archive, and document design files according to best practices, collaborating with client design teams to ensure proper file management.

📝 Enhancement Note: The emphasis on "updating and managing content of client WordPress websites" and "managing traditional print and digital media design" indicates a need for versatile design skills that span both static design and basic content management within a CMS. The responsibility for "quality assurance processes" suggests a senior-level expectation for meticulousness and ownership of output quality.

🎓 Skills & Qualifications

Education: Post-secondary degree or diploma in graphic/multimedia design is required.

Experience: 4+ years of progressive experience in a graphic design role.

Required Skills:

• Demonstrated strong portfolio showcasing creativity, design skills, and the ability to translate complex concepts into visual narratives.

• Excellent understanding of typography, concept design, and visual storytelling through imagery.

• Seasoned experience in brand development and navigating the end-to-end creative process.

• Highly proficient in the Microsoft suite of products (Word, PowerPoint) for creating editable client-facing documents.

• Commanding knowledge of the Adobe Creative Suite (e.g., InDesign, Illustrator, Photoshop).

• Proven ability to deliver high-quality work on time and within budget constraints.

Preferred Skills:

• Animation skills, specifically 2D vector animation using Adobe After Effects and Premiere Pro.

• Prior experience working within insurance companies, financial institutions, HR consulting firms, or other professional services firms.

• Proficiency in French.

📝 Enhancement Note: The requirement for proficiency in Microsoft Word and PowerPoint for design purposes is crucial and less common than pure Adobe Suite expertise. This suggests clients may need editable design files for internal use, necessitating a different skill set than typical agency work. The preference for experience in financial services or HR consulting indicates a need for familiarity with industry-specific communication styles and regulatory considerations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of creative work, design skills, and the ability to translate complex ideas into compelling visual assets.

• Portfolio pieces should demonstrate proficiency in both print and digital design, including examples of recurring deliverables and website content updates.

• Include case studies or detailed project descriptions that highlight your role in the creative process, problem-solving approach, and the impact of your designs.

Process Documentation:

• Examples of workflow management for design projects, demonstrating how you prioritize, manage timelines, and ensure quality control from concept to completion.

• Documentation of your quality assurance process, highlighting meticulous attention to detail and methods for ensuring accuracy and consistency in design and content.

• Case studies illustrating how you've updated and managed content on platforms like WordPress, showcasing technical proficiency and user experience considerations.

• Evidence of how you stay current with design trends and industry standards, and how you integrate new learnings into your design process.

📝 Enhancement Note: Given the emphasis on "transforming complex concepts and words into engaging, visually dynamic content" and "spearheading quality assurance," the portfolio should heavily feature projects that demonstrate strategic thinking, problem-solving, and a rigorous approach to design execution, not just aesthetic appeal. Clients in this space often require designs that are not only visually appealing but also highly functional and compliant.

💵 Compensation & Benefits

Salary Range: $70,000 - $90,000 CAD per year.

Benefits:

• Competitive compensation package.

• Bonus opportunities.

• Paid vacation time.

• Hybrid work environment with a "dress for your day" approach.

• Entrepreneurial and collegial work environment.

• Opportunities for career growth and evolution within the practice.

Working Hours: Assumed to be 40 hours per week, typical for a full-time role. The hybrid model requires a minimum of 3 days in the office.

📝 Enhancement Note: The salary range of $70,000-$90,000 CAD for a Graphic Designer with 4+ years of experience in a hybrid role in Canada is competitive, aligning with industry benchmarks for specialized design roles within consulting firms. The benefits package is standard for full-time professional roles, with the hybrid work arrangement and "dress for your day" policy being attractive modern perks.

🎯 Team & Company Context

🏢 Company Culture

Industry: Actuarial Consulting and Communication Consulting. Eckler LTD. operates within the financial services sector, specializing in pension, retirement, financial wellness, investment, group benefits, insurance, change management, and communication.

Company Size: Eckler is Canada's largest independent actuarial consulting firm, indicating a significant presence and established reputation. The "Communication Consulting" team is part of this larger organization.

Founded: Eckler LTD. is owned and operated by its active Principals, suggesting an established firm with a strong foundation and commitment to professional standards.

Team Structure:

• The role reports to the Director of the Communication Consulting team.

• Collaboration is expected across a diverse team including communication strategists, writers, graphic designers, tech/coding specialists, and marketing specialists.

Methodology:

• Focus on delivering purpose-driven, pragmatic, and visionary solutions.

• Emphasis on human-centric communication that supports understanding, connection, and engagement.

• Collaborative approach to transform complex concepts into impactful solutions.

• Commitment to meticulous quality control and attention to detail.

Company Website: www.eckler.ca

📝 Enhancement Note: The company culture appears to value collaboration, expertise, and a client-centric approach. The "Communication Consulting" arm is positioned as a creative and strategic partner, not just a service provider. The firm's history as the largest independent actuarial consultancy suggests stability and a deep understanding of the financial and HR sectors, which is beneficial for a Graphic Designer working on related communications.

📈 Career & Growth Analysis

Operations Career Level: This Graphic Designer role is positioned as an experienced professional (4+ years) with significant responsibility for creative ownership, quality assurance, and client-facing website updates. It's a mid-level to senior designer role within a specialized consulting team.

Reporting Structure: The Graphic Designer reports directly to the Director of the Communication Consulting team, indicating direct access to leadership and strategic direction.

Operations Impact: The role directly impacts client satisfaction and engagement by translating complex technical and HR program information into clear, accessible, and visually appealing communications. Successful designs contribute to client understanding of their benefits, pension plans, and total rewards, ultimately supporting employee engagement and program utilization.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in animation (Adobe After Effects/Premiere Pro) and potentially advanced digital design techniques.

• Industry Acumen: Gain in-depth knowledge of pension, benefits, total rewards, and HR consulting through daily work, which can lead to more specialized design roles.

• Project Leadership: Potential to lead creative aspects of projects, manage design workflows, and mentor junior designers as the team grows.

• Client Relationship Development: Develop a strong understanding of client needs and brand requirements, fostering stronger client relationships through consistent, high-quality design delivery.

📝 Enhancement Note: The "growth and evolution" of the practice mentioned in the job description suggests that individuals with initiative can shape their roles and contribute to the team's development. The hybrid nature and "dress for your day" policy also point to a modern workplace that values employee autonomy and work-life balance, which can contribute to long-term career satisfaction.

🌐 Work Environment

Office Type: Hybrid work environment.

Office Location(s): Not specified in the provided data, but the company operates in Canada and the Caribbean. The role likely exists in one of Eckler's Canadian offices.

Workspace Context:

• A collaborative and engaging atmosphere is described, fostering teamwork among diverse specialists.

• The "dress for your day" approach suggests a relaxed yet professional office culture.

• The minimum of 3 days in the office per week indicates a structured hybrid model designed to facilitate in-person collaboration and team cohesion.

• Access to colleagues across Canada and multiple practice areas provides opportunities for broad learning and networking.

Work Schedule: The role is "Regular Full Time," typically implying a standard 40-hour work week. The hybrid structure offers flexibility in balancing in-office and remote work.

📝 Enhancement Note: The hybrid work environment is a key aspect, requiring individuals to be comfortable working both independently remotely and collaboratively in an office setting. The emphasis on collaboration suggests that in-office days will be used for team meetings, brainstorming sessions, and project work requiring direct interaction.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely an HR review of applications and resumes, followed by an initial screening call.

• Portfolio Review: A critical stage focusing on the candidate's visual design skills, creativity, and ability to translate complex concepts. Be prepared to walk through your portfolio and explain your design choices, process, and the impact of your work.

• Skills Assessment: Potential for a design challenge or a detailed discussion about specific design scenarios, software proficiency (Adobe Creative Suite, Microsoft Suite), and print production knowledge.

• Team/Manager Interviews: Discussions with the Director and potentially other team members to assess cultural fit, collaboration style, and understanding of the communication consulting space.

Portfolio Review Tips:

• Curate Strategically: Select 4-6 strong projects that best represent your skills in visual design, concept development, brand adherence, and your ability to handle complex information. Include examples of both print and digital work, and if possible, website updates or recurring deliverables.

• Tell a Story: For each project, clearly articulate the client's challenge, your role, your design process, the solutions you implemented, and the outcomes or impact of your work. Quantify results where possible (e.g., improved engagement metrics, successful campaign execution).

• Highlight Versatility: Showcase your proficiency with Adobe Creative Suite and critically, your ability to work with Microsoft Word and PowerPoint for editable client files.

• Demonstrate Process: Be ready to discuss your quality assurance methods and how you ensure accuracy and consistency.

Challenge Preparation:

• Design Thinking: Practice conceptualizing design solutions for hypothetical HR or financial communication scenarios.

• Software Proficiency: Refresh your skills in Adobe Creative Suite and ensure you can efficiently create editable documents in Word and PowerPoint.

• Project Management: Be prepared to discuss how you manage multiple design projects, prioritize tasks, and meet deadlines under pressure.

📝 Enhancement Note: The emphasis on "transforming complex concepts and words into engaging, visually dynamic content" means interviewers will likely probe deeply into your thought process behind design choices and how you ensure clarity and effectiveness for a target audience. Your portfolio is not just a showcase of aesthetics but of your problem-solving capabilities in a communication context.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: InDesign, Illustrator, Photoshop (commanding knowledge required).

• Microsoft Office Suite: Word, PowerPoint (essential for editable client deliverables).

• WordPress: For website content updates and management.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to this role, but understanding how design assets integrate into larger marketing or communication campaigns may be relevant.

📝 Enhancement Note: The dual requirement of Adobe Creative Suite and Microsoft Office Suite is a critical technical point. Candidates must be comfortable creating professional-grade designs in Adobe while also being proficient in making those designs (or elements of them) editable and functional within Microsoft Word and PowerPoint. This is a key differentiator for this role.

👥 Team Culture & Values

Operations Values:

• Creativity & Innovation: A drive to develop visually dynamic and engaging content that goes beyond the standard.

• Client Focus: Delivering human-centric communication solutions that support understanding, connection, and engagement for clients' employees.

• Pragmatism & Vision: Balancing practical execution with forward-thinking, purpose-driven solutions.

• Collaboration: Working effectively with a diverse team of specialists to bring complex ideas to life.

• Quality & Detail: A strong commitment to accuracy, consistency, and meticulous attention to detail in all design outputs.

• Continuous Improvement: Staying updated on design trends and actively sharing insights to evolve practices.

Collaboration Style:

• Highly collaborative, working closely with communication strategists, writers, and tech specialists.

• Emphasis on transforming complex concepts and words into cohesive visual designs.

• Open to sharing insights and learning from colleagues across various practice areas.

• A team that "rolls up its sleeves" to get things done, suggesting a proactive and hands-on approach.

📝 Enhancement Note: The company values mention "passion" and being "seriously creative," suggesting an environment where creative input is not only welcomed but expected. The "entrepreneurial, collegial work environment" further implies a culture of shared ownership and mutual support.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: The primary challenge is effectively visualizing highly technical and complex information (pension, benefits, total rewards) in an accessible and engaging manner for diverse employee audiences.

• Balancing Brand Standards: Consistently applying client brand guidelines while injecting creativity and innovation into recurring deliverables.

• Managing Multiple Priorities: Juggling design tasks for numerous clients and various project types (print, digital, web) under tight deadlines.

• Technical Versatility: Mastering the specific toolset, including the less common but crucial proficiency in Microsoft Word/PowerPoint for design outputs.

Learning & Development Opportunities:

• Specialized Industry Knowledge: Deepen understanding of HR consulting, financial services, and employee benefits communication.

• Advanced Design Skills: Opportunity to develop animation and motion graphics skills with tools like After Effects and Premiere Pro.

• Cross-Functional Learning: Gain insights from communication strategists, writers, and tech specialists, enhancing your understanding of broader communication campaigns.

• Process Improvement: Contribute to evolving the team's design processes, quality assurance methods, and digital content management strategies.

📝 Enhancement Note: The "desire to explore, evolve, and continuously improve the ways we visually connect with our audiences" suggests that proactive individuals who bring new ideas for design and communication strategies will be highly valued and supported.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a highly technical or complex concept into a visual design. What was your process, and what was the outcome?" (Focus on your problem-solving and communication strategy.)

• "How do you ensure your designs not only look good but also effectively communicate the intended message and meet client objectives, especially for audiences unfamiliar with the subject matter?" (Highlight your strategic thinking and user-centric approach.)

Company & Culture Questions:

• "What interests you about Eckler's Communication Consulting team and our focus on human-centric communication solutions for pension and benefits?" (Show you've researched the team's mission.)

• "How do you stay updated on design trends, and how would you bring new ideas to our team?" (Indicate your proactive learning and collaborative spirit.)

Portfolio Presentation Strategy:

• Narrative Arc: For each project, frame it as a problem, your solution, and the result. Emphasize the "why" behind your design choices.

• Tool Proficiency Showcase: Clearly articulate your experience with Adobe Creative Suite and specifically mention your comfort and skill with Microsoft Word and PowerPoint for design tasks.

• Impact Metrics: If possible, include any quantifiable results or feedback related to the effectiveness of your designs.

• Relevance: Select projects that best align with the type of work Eckler's Communication Consulting team does – translating complex information for employee audiences.

📝 Enhancement Note: Be prepared to discuss your experience with WordPress and how you approach website content updates from a design perspective. Also, be ready to articulate your understanding of print production and color management, as this is a specific requirement.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the ADP WorkNow portal via the provided link.

• Portfolio Customization: Ensure your submitted portfolio directly highlights your experience in conceptual design, brand adherence, print/digital media, and ideally, any work related to employee benefits, HR, or financial communications. Tailor your portfolio to showcase your ability to simplify complex information visually.

• Resume Optimization: Update your resume to prominently feature keywords from the job description, such as "Graphic Design," "Visual Design," "Concept Design," "Typography," "Brand Development," "Adobe Creative Suite," "Microsoft Suite," "WordPress," "Print Production," and "Quality Assurance." Quantify achievements where possible.

• Interview Preparation: Thoroughly review the company's website and the "Communication Consulting" section to understand their mission and client offerings. Practice articulating your design process and problem-solving skills, especially concerning complex information.

• Company Research: Familiarize yourself with Eckler's services, values, and the specific context of actuarial and communication consulting. Understand how graphic design contributes to their overall client solutions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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