Flooring Design Consultant - Mobile Showroom (238)

📍 Job Overview

Job Title: Flooring Design Consultant - Mobile Showroom

Company: RiteRug

Location: La Vergne, Tennessee, United States

Job Type: Full-Time

Category: Sales Operations / GTM Sales

Date Posted: January 19, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role serves as a critical touchpoint in the Go-To-Market (GTM) strategy, directly engaging with customers to drive flooring product sales and design selection.

• It involves managing the end-to-end sales cycle for a mobile showroom, requiring strong customer relationship management and sales process execution.

• The position demands a blend of sales acumen, design sensibility, and operational efficiency in managing customer interactions and transactions.

• Success in this role contributes directly to revenue generation and customer satisfaction within a defined territory.

📝 Enhancement Note: While the primary focus is sales, the "Mobile Showroom" aspect and responsibilities like "Take measurements for installation" and "Receive and process payments" indicate a significant operational component. This role bridges direct sales with the operational execution required to close deals and ensure customer satisfaction, making it a hybrid sales and GTM operations function.

📈 Primary Responsibilities

• Develop and nurture strong, lasting relationships with retail, B2B, and realtor clients through proactive engagement and exceptional service.

• Conduct comprehensive sales consultations within the mobile showroom, effectively identifying customer needs and aligning them with Rite Rug's extensive flooring product portfolio.

• Actively promote and sell all Rite Rug flooring products and associated services, meeting and exceeding sales targets.

• Accurately measure customer spaces for flooring installation, ensuring precise order specifications.

• Process customer payments efficiently and accurately in accordance with Rite Rug's established financial procedures.

• Manage post-sale follow-up to guarantee customer satisfaction with the completed installation and overall service.

• Cultivate deep product knowledge across the entire Rite Rug flooring range to provide expert advice and recommendations.

• Perform administrative and operational duties as assigned to support the mobile showroom and sales operations.

📝 Enhancement Note: The responsibilities highlight a direct customer-facing sales role with integrated operational tasks. For a GTM operations perspective, focus on how these responsibilities contribute to pipeline velocity, customer acquisition cost, and customer lifetime value. The ability to manage the sales process from initial contact through measurement and payment processing is key to operational efficiency in this role.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 0-2 years of experience in a customer-facing sales or design role.

Required Skills:

• Customer Relationship Management: Proven ability to build and maintain positive, long-term customer relationships.

• Sales Acumen: Demonstrated capability to conduct sales, determine customer needs, and promote products effectively.

• Product Knowledge Acquisition: Eagerness and ability to rapidly learn and retain detailed information about a wide range of flooring products.

• Measurement Proficiency: Ability to accurately take measurements for installation projects.

• Financial Transaction Handling: Competence in receiving and processing payments accurately and securely.

• Communication Skills: Excellent oral and written communication abilities for effective client interaction and internal reporting.

• Independent Work Ethic: Strong self-starter mentality with the ability to work autonomously and problem-solve effectively.

• Computer Literacy: Comfort and proficiency in using computer systems for sales, customer management, and administrative tasks.

• Adaptability & Learning Agility: A strong desire to learn, grow, and adapt to new processes and product lines.

Preferred Skills:

• Experience utilizing specialized flooring measurement software such as Measure Square or RFMS Measure.

• Previous experience in interior design or home improvement sales.

📝 Enhancement Note: The qualifications emphasize a foundational skill set for sales and customer interaction, with a strong emphasis on learning agility. For operations professionals evaluating this role, consider how the "computer systems" and "Measure Square or RFMS Measure" preferences hint at the technology stack and potential for process standardization. The "self-starter" and "problem-solve" requirements point to the need for independent operational execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly required, candidates are encouraged to showcase examples of past success in customer relationship management, sales achievements, and problem-solving scenarios.

• Demonstrate through examples how you have identified customer needs and successfully matched them with product solutions.

• Highlight any initiatives or personal projects where you took ownership of a process or workflow to improve efficiency or customer satisfaction.

Process Documentation:

• Candidates should be prepared to discuss their understanding of sales process steps, from initial lead engagement to closing and post-sale follow-up.

• Demonstrate an ability to follow established procedures for measurement, payment processing, and customer satisfaction checks.

• Be ready to articulate how you would contribute to continuous improvement of mobile showroom operations and customer engagement strategies.

📝 Enhancement Note: For a role that is not purely operational, the "Portfolio Essentials" are framed around demonstrating core competencies relevant to operational execution within a sales context. The emphasis on process documentation is about adherence to and potential improvement of existing workflows, rather than creating new ones from scratch.

💵 Compensation & Benefits

Salary Range:

• Estimated Base Salary: $50,000 - $70,000 per year (This is an estimation based on industry standards for similar entry-level sales consultant roles in Tennessee, considering the base salary component before commission).

• Commission Potential: Uncapped commissions, with top performers earning $150,000+ annually.

• Total Target Earnings: $70,000 - $150,000+ per year.

📝 Enhancement Note: The salary estimation is derived from the provided text stating "Salary + Commission (Up to 6 figures)" and "our top performers earn $150K+". A base salary range of $50k-$70k is a common benchmark for such roles in the US, allowing for significant commission earnings to reach the stated top-tier income. Research for La Vergne, TN, indicates a median base salary for sales consultants in the home improvement sector is around $55,000-$65,000, supporting this estimate.

Benefits:

• Full Benefits package included, typically encompassing:
  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO)
  • Potential for retirement savings plans (e.g., 401k)

Working Hours:

• Approximately 40 hours per week.

• May require flexibility for weekend and occasional evening availability to accommodate customer schedules and mobile showroom operations.

📝 Enhancement Note: "Full Benefits" is a broad term. For operations professionals, understanding the specifics of health insurance, retirement plans, and PTO policies is crucial for evaluating overall compensation and work-life balance. The mention of potential weekend/evening work highlights the need for operational flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Flooring Retail and Installation

Company Size: Large (RiteRug is described as one of the largest privately owned flooring retailers in America, suggesting a significant employee base and operational footprint across multiple locations).

Founded: 90 years ago, indicating a long-standing history and established market presence.

Team Structure:

• The Design Consultant operates within a sales-focused team, likely reporting to a Sales Manager or Showroom Manager.

• Collaboration will occur with installation teams, customer service departments, and potentially marketing for lead generation initiatives.

Methodology:

• Customer-Centric Sales: Emphasis on understanding and meeting individual customer needs through personalized design consultation.

• Process Adherence: Following defined sales, measurement, and payment procedures to ensure consistency and efficiency.

• Continuous Learning: Encouraging staff to develop deep product knowledge and stay updated on industry trends.

• Performance-Driven: A strong focus on sales targets and commission-based incentives to drive individual and team success.

Company Website: RiteRug.com

📝 Enhancement Note: The company's long history and large size suggest a structured operational environment with established processes. The "performance-driven" methodology, coupled with uncapped commissions, is a key cultural indicator for sales and GTM roles, implying high expectations for individual contribution and operational effectiveness in driving revenue.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Sales & GTM Operations

This role is positioned at the foundational level for individuals looking to build a career in sales and customer engagement within the home improvement sector. It provides hands-on experience in direct sales, customer relationship management, and the operational aspects of closing deals, making it an excellent stepping stone.

Reporting Structure:

• Typically reports to a Sales Manager or Showroom Manager who oversees sales performance, team coordination, and operational adherence within their designated region or showroom.

Operations Impact:

• Directly impacts revenue generation through sales conversions and customer acquisition.

• Influences customer satisfaction and retention, which are critical metrics for long-term business success and brand reputation.

Growth Opportunities:

• Senior Design Consultant/Sales Specialist: Progress to handling more complex sales, larger accounts, or specializing in specific product lines.

• Sales Management: Advance into leadership roles, managing teams of consultants, setting sales targets, and overseeing showroom operations.

• Operations Management: Transition into roles focused on optimizing sales processes, managing logistics for mobile showrooms, or improving customer service workflows.

• Business Development: Develop expertise in identifying and securing new B2B or commercial client relationships.

📝 Enhancement Note: For operations professionals, the growth path highlights potential transitions into more formal operational management roles, leveraging the foundational sales and customer experience gained. The emphasis on "optimizing sales processes" and "managing logistics" points to where operational skills can be further developed.

🌐 Work Environment

Office Type: Mobile Showroom Environment (Company vehicle outfitted as a portable showroom).

Office Location(s): Primarily serving the La Vergne, TN, and surrounding greater Nashville area based on customer appointments and territory management.

Workspace Context:

• The primary workspace is a company-provided mobile showroom vehicle, requiring organization and efficient use of space for product samples and client consultations.

• Requires independent management of daily schedule, travel routes, and client appointments.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week), with inherent flexibility required to meet customer availability, which may include evenings and weekends.

• Operational efficiency is key to managing travel time, appointment scheduling, and follow-up tasks effectively within the work week.

📝 Enhancement Note: The "mobile showroom" aspect is a unique operational challenge. It requires strong time management, route optimization, and self-sufficiency, akin to field operations roles. The workspace demands constant preparedness and efficient use of limited resources within the vehicle.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, communication skills, and interest in the role and company.

• In-Person/Virtual Interview: A more in-depth discussion focusing on sales experience, customer service approach, problem-solving abilities, and understanding of the flooring products. This may include role-playing scenarios.

• Assessment/Presentation: Candidates might be asked to present a hypothetical sales scenario or discuss how they would handle a specific customer request, demonstrating product knowledge and sales strategy.

• Ride-Along/Shadowing (Potential): For finalists, a potential opportunity to shadow an experienced consultant or participate in a simulated mobile showroom setup to assess practical skills.

• Final Interview: With a hiring manager or senior sales leader to discuss compensation, benefits, and confirm cultural fit.

Portfolio Review Tips:

• While not a traditional operations role requiring a formal portfolio, prepare to discuss your "portfolio" of experiences:
  • Sales Success Stories: Be ready to detail specific sales wins, how you overcame objections, and the results achieved. Quantify success where possible.
  • Customer Service Excellence: Share examples of how you went above and beyond for a customer, resolved issues, and built loyalty.
  • Problem-Solving Scenarios: Outline challenging situations you've encountered and the steps you took to find effective solutions.
  • Learning & Adaptability: Discuss how you quickly learned new product lines or sales techniques in previous roles.

Challenge Preparation:

• Be prepared for scenarios related to:

  • Handling difficult customer objections or complaints.

  • Presenting different flooring options based on a client's stated needs (budget, style, durability).

  • Demonstrating how you would manage your schedule and territory effectively.

  • Explaining the measurement process and how you ensure accuracy.

📝 Enhancement Note: The interview process emphasizes practical sales skills and customer interaction. For an operations lens, focus on how you can demonstrate efficient process execution, problem-solving within defined parameters, and the ability to manage the operational aspects of a mobile sales unit.

🛠 Tools & Technology Stack

Primary Tools:

• Mobile Showroom Vehicle: The core tool for product display and client consultations. Requires organization and maintenance.

• Computer Systems: For customer relationship management (CRM), order processing, payment systems, scheduling, and internal communication. Specific CRM not mentioned, but likely a sales-focused platform.

• Measurement Tools: Standard measuring tapes, laser measures, and potentially specialized software.

Analytics & Reporting:

• Sales Performance Dashboards: To track personal sales figures, commissions, and key performance indicators (KPIs).

• CRM Reporting: For pipeline status, customer interaction history, and sales forecasting.

CRM & Automation:

• CRM System: Used for managing customer leads, tracking interactions, scheduling appointments, and processing sales orders.

• Payment Processing System: For handling customer transactions securely.

• Scheduling Software: To manage customer appointments and optimize daily routes.

Preferred Software:

• Measure Square: For precise digital floor plan creation and material estimation.

• RFMS Measure: A similar software solution for flooring measurement and estimation.

📝 Enhancement Note: Proficiency with CRM and potentially specialized measurement software (Measure Square, RFMS Measure) is a key differentiator. Understanding how these tools support the sales process and operational efficiency is crucial. The "computer systems" requirement implies a need for basic digital literacy and comfort with learning new software.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing customer satisfaction and building lasting relationships through attentive service and quality product recommendations.

• Integrity: Upholding honest sales practices and accurate representation of products and services.

• Efficiency: Managing time, resources, and processes effectively to maximize productivity and customer service.

• Teamwork: Collaborating with colleagues in sales, installation, and customer support to ensure a seamless customer experience.

• Growth Mindset: Demonstrating a commitment to continuous learning, skill development, and adapting to new products and market trends.

Collaboration Style:

• Proactive Communication: Regularly updating managers and relevant departments on sales progress, customer needs, and any operational challenges.

• Cross-Functional Support: Working closely with installation teams to ensure accurate order fulfillment and customer satisfaction post-sale.

• Information Sharing: Contributing insights on customer feedback and market trends to help refine sales strategies and product offerings.

📝 Enhancement Note: The values highlight a blend of customer service excellence and operational discipline. For operations professionals, the emphasis on "efficiency" and "integrity" is particularly relevant, suggesting an environment where processes are valued and followed diligently.

⚡ Challenges & Growth Opportunities

Challenges:

• Territory Management: Effectively managing a mobile showroom territory, optimizing travel routes, and ensuring consistent customer engagement across a geographic area.

• Product Complexity: Mastering a wide range of flooring products, their features, benefits, and installation requirements to provide expert advice.

• Sales Target Pressure: Meeting and exceeding sales quotas in a competitive market, driven by commission-based earnings.

• Customer Expectations: Balancing customer desires with product capabilities, budget constraints, and installation realities.

• Logistical Coordination: Juggling appointment scheduling, travel, product display setup, and administrative tasks independently.

Learning & Development Opportunities:

• Product Training: In-depth training on all Rite Rug flooring products, installation best practices, and design trends.

• Sales Skills Development: Training on consultative selling techniques, objection handling, and closing strategies.

• Software Proficiency: Training on essential CRM and measurement software (Measure Square, RFMS Measure) to enhance operational efficiency.

• Mentorship: Opportunities to learn from experienced sales consultants and managers within the organization.

• Career Advancement: Clear pathways to move into senior sales roles, management positions, or specialized operational functions.

📝 Enhancement Note: The challenges are significant for an entry-level role and require strong operational self-management. The growth opportunities are well-defined, offering a clear trajectory for career progression within both sales and operations.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to building rapport with a new customer in a mobile showroom setting." (Focus on active listening, empathy, and needs assessment).

• "How would you handle a situation where a customer loves a product but it's outside their stated budget?" (Demonstrate creativity, alternative solutions, and value proposition articulation).

• "Walk me through how you would manage your daily schedule and territory if you had 5 appointments across different parts of the La Vergne area." (Highlight time management, route planning, and efficiency).

Company & Culture Questions:

• "What do you know about Rite Rug and why are you interested in working with us?" (Research company history, values, and market position).

• "How do you handle feedback or constructive criticism from a manager or colleague?" (Show openness to learning and improvement).

Portfolio Presentation Strategy:

• Sales Success Case Study: Prepare 1-2 detailed examples of successful sales interactions. Structure them using STAR (Situation, Task, Action, Result) method. Quantify results (e.g., "increased sales by X%," "closed a deal worth $Y").

• Problem-Solving Example: Detail a time you faced a customer issue or operational challenge and how you resolved it effectively.

• Learning Agility Demonstration: Be ready to discuss how you rapidly onboarded new information or skills in a previous role, especially related to product knowledge or new systems.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just sales ability but also the operational discipline required for a mobile role. Highlighting efficiency, accuracy, and problem-solving within defined processes will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Paycom link.

• Resume Optimization: Tailor your resume to highlight customer service, sales achievements, communication skills, and any experience with scheduling, logistics, or independent work. Quantify achievements where possible.

• Portfolio Preparation: Mentally prepare 2-3 specific examples of your sales successes, customer service excellence, and problem-solving abilities using the STAR method.

• Company Research: Familiarize yourself with Rite Rug's products, history, and values. Understand the benefits of a mobile showroom model and the competitive landscape in the flooring industry.

• Interview Practice: Rehearse answers to common interview questions, focusing on demonstrating your ability to manage a mobile sales operation effectively and your eagerness to learn.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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