FBS UX Designer

📍 Job Overview

Job Title: FBS UX Designer Company: Capgemini Location: São Paulo, State of São Paulo, Brazil Job Type: Full-Time Category: User Experience (UX) Design / Product Design Date Posted: October 15, 2025 Experience Level: Mid-Level to Senior (5-10 years) Remote Status: Hybrid with Remote Option (Global Talent Pool)

🚀 Role Summary

• This role focuses on creating user-centered designs, leveraging research, prototyping, and cross-functional collaboration to deliver scalable and consistent solutions.
• Key responsibilities include refining designs through continuous testing and documentation, while staying abreast of evolving UX trends and emerging technologies like Artificial Intelligence (AI).
• The position requires a strategic approach to design, integrating business goals with user needs to drive product innovation.
• Successful candidates will contribute to a global team, working with stakeholders across different regions and time zones.

📝 Enhancement Note: While the title is "FBS UX Designer," the description and provided context strongly suggest a role within a consulting or services firm (Capgemini) that provides UX design services to clients, rather than an in-house UX role for an insurance company. The mention of "Client is one of the United States’ largest insurers" indicates this is a project-based role for a specific client. The remote location being Brazil/Mexico for EST working hours further supports a global talent pool strategy for client-facing projects.

📈 Primary Responsibilities

• Conduct comprehensive user research, including qualitative and quantitative methods, to gather insights into user behaviors, needs, and pain points.
• Develop high-fidelity prototypes and wireframes using tools like Figma to effectively communicate design concepts and user flows.
• Collaborate closely with product managers, engineers, and stakeholders to ensure design solutions are technically feasible and aligned with business objectives.
• Iterate on designs based on user feedback, usability testing results, and performance data to optimize user experience and achieve desired outcomes.
• Maintain and evolve design systems and style guides to ensure consistency and scalability across various products and platforms.
• Stay informed about the latest UX trends, design methodologies, and emerging technologies, particularly in the realm of AI, and explore their application in design solutions.
• Document design specifications, user flows, and research findings to facilitate clear communication and knowledge transfer within the team and to clients.
• Present design concepts, research findings, and strategic recommendations to internal teams and external clients, articulating the user-centered rationale.

📝 Enhancement Note: The primary responsibilities listed are inferred from the provided "What You'll Do" section and typical expectations for a UX Designer role with 6 years of experience in a consulting environment. The emphasis on "scalable, consistent solutions aligned with business goals" and "refine designs through testing, documentation, and staying current with UX trends and technologies like AI" are core tenets of modern UX practice within client-facing engagements.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Marketing, Product Design, Graphic Design, Human-Computer Interaction, or a related field.

Experience:

• Minimum of 6 years of progressive experience in User Experience (UX) Design, Product Design, or a closely related field.
• Proven track record of delivering user-centered design solutions for digital products.

Required Skills:

• User Experience (UX) Design (Intermediate): Demonstrated ability to design intuitive, engaging, and effective user interfaces and experiences. This includes understanding user-centered design principles and methodologies.
• Design Research (Intermediate): Proficiency in planning, conducting, and analyzing various forms of user research (e.g., interviews, surveys, usability testing, persona development) to inform design decisions.
• Design Strategy (Intermediate): Ability to translate business goals and user needs into a coherent design strategy, aligning design efforts with overarching product and company objectives.
• Figma (Intermediate): Hands-on experience with Figma for wireframing, prototyping, and high-fidelity design, including proficiency in collaborative features.
• English Proficiency: Fluency in spoken and written English is essential, as interviews will be conducted in English.

Preferred Skills:

• Presentation Skills (Entry Level): While entry-level, the ability to clearly articulate design decisions, research findings, and strategic rationale to diverse audiences is beneficial.
• AI (Entry Level): Familiarity with Artificial Intelligence concepts and their potential applications in UX design, demonstrating an awareness of future trends.
• Adobe Creative Suite (Entry Level - 1-3 Years): Basic to intermediate experience with Adobe Creative Suite tools for graphic design, image editing, or other relevant creative tasks.

📝 Enhancement Note: The required and preferred skills are directly extracted from the provided "Skills" section. The "Entry Level" designation for Presentation Skills and AI is noted, suggesting that while foundational knowledge is expected, advanced expertise in these areas is not a primary requirement for this specific role, but growth in these areas is likely encouraged.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• User-Centered Design Case Studies: Showcase at least 2-3 detailed case studies demonstrating your end-to-end UX design process, from initial research and ideation to final design and iteration.
• Problem-Solution Framing: Clearly articulate the user problems, business objectives, and design challenges addressed in each case study.
• Process Visualization: Visually represent your design process, including user flows, wireframes, interactive prototypes, and final UI designs.
• Impact and Metrics: Where possible, include quantifiable results or qualitative feedback that demonstrate the impact of your designs on user experience and business goals.
• Tool Proficiency Showcase: Highlight your proficiency with key design tools, particularly Figma, and any experience with other relevant software.

Process Documentation:

• A portfolio should reflect an understanding of documenting design decisions, user research findings, and design rationale, which is crucial for client engagements and internal team alignment.
• Ability to articulate how designs were tested and iterated upon, demonstrating a commitment to data-driven refinement.

📝 Enhancement Note: This section infers portfolio requirements based on the "What You'll Do" section, particularly "Create user-centered designs by conducting research, creating high-fidelity prototypes, and collaborating across teams," and "Continuously refine designs through testing, documentation." A UX Designer in a consulting firm like Capgemini would be expected to present detailed case studies that illustrate their process and problem-solving capabilities to potential clients or internal project teams.

💵 Compensation & Benefits

Salary Range:

• Estimated Range for São Paulo, Brazil: R$ 10,000 - R$ 18,000 per month (approximately USD $2,000 - $3,600 per month, subject to exchange rates).
• Justification: This estimate is based on industry benchmarks for UX Designers with 5-10 years of experience in major Brazilian metropolitan areas like São Paulo. It considers the cost of living, market demand for skilled UX professionals, and the competitive landscape for talent in the technology and consulting sectors in Brazil. Salary expectations can vary based on specific skills, prior experience with similar client types, and negotiation.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package tailored for the Brazilian market.
• Career development and training opportunities, including access to Capgemini's global learning platforms.
• Flexible work arrangements, supporting a hybrid model (remote and/or office-based).
• Dynamic and inclusive work culture within a globally renowned group.
• Private Health Insurance.
• Pension Plan.
• Paid Time Off (Vacation and holidays).
• Training & Development programs.
• Performance Bonus.

Working Hours:

• 40 hours per week, aligning with 8:00 am to 5:00 pm EST (Eastern Standard Time). This implies a need for flexibility to accommodate potential overlap with US-based client teams.

📝 Enhancement Note: The salary range is an estimate for São Paulo, Brazil, based on average compensation data for mid-to-senior UX Designers in the region. It's crucial to note that this is an estimation and the actual salary will be determined by Capgemini based on the candidate's qualifications, experience, and local market conditions. The working hours are specifically noted as EST to indicate potential required overlap with client teams in the US.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Consulting. Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. Company Size: Large Enterprise (Over 10,000 employees globally). Capgemini operates in numerous countries and employs a vast workforce. Founded: 1967. With a long history, Capgemini has established itself as a stable and reputable player in the global IT services market.

Team Structure:

• Global Operations: The role is part of a global UX design practice within Capgemini, serving a diverse international client base.
• Client-Centric Project Teams: You will likely work within project-specific teams, collaborating with consultants, developers, project managers, and client representatives.
• Matrixed Reporting: Depending on project assignments and career path, reporting lines might be matrixed, involving both project leads and functional managers within Capgemini's UX practice.

Methodology:

• Agile & Hybrid Methodologies: Capgemini often employs Agile frameworks (Scrum, Kanban) and hybrid approaches to project delivery, emphasizing iterative development and continuous feedback.
• User-Centered Design Principles: A strong focus on understanding and meeting user needs is central to the design process.
• Data-Driven Decision Making: Utilizing research, analytics, and testing to inform design choices and measure success.
• Collaboration and Knowledge Sharing: Emphasis on teamwork, cross-functional collaboration, and sharing best practices across the global design community.

Company Website: https://www.capgemini.com/

📝 Enhancement Note: This section extrapolates Capgemini's known company profile and industry standing to infer the likely team structure and operational methodologies for a UX Designer role within their global consulting practice. The emphasis is on how these aspects influence the daily work and collaboration style of a UX professional.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level to Senior UX Designer. This position requires significant experience (6 years) and the ability to work independently on user research, strategy, and design execution, often with client-facing responsibilities. Reporting Structure: The UX Designer will likely report to a UX Design Lead, Senior Manager, or a Project Manager within the Capgemini consulting framework. Collaboration will extend across various project teams and client stakeholders. Operations Impact: The UX Designer's impact is crucial for client success, directly influencing the usability, adoption, and effectiveness of digital solutions. By creating user-centered designs, the role helps clients achieve their business objectives, improve customer satisfaction, and gain a competitive edge in their respective markets.

Growth Opportunities:

• Specialization: Develop expertise in specific areas such as AI-driven UX, accessibility design, design systems, or user research methodologies.
• Leadership: Progress to Senior UX Designer, Lead UX Designer, or Design Manager roles, taking on more strategic responsibilities and mentoring junior designers.
• Client Engagement: Gain experience working with a diverse range of clients across various industries, broadening your portfolio and understanding of different business challenges.
• Continuous Learning: Access Capgemini's extensive training programs, certifications, and opportunities to attend industry conferences, fostering ongoing skill development in cutting-edge UX and technology trends.

📝 Enhancement Note: This analysis is based on the stated experience level and the nature of a consulting firm. The "Operations Impact" is framed in terms of how UX contributes to the client's business operations and success, which is a key consideration for consultants. Growth opportunities are typical for a large, global consulting firm.

🌐 Work Environment

Office Type: Hybrid work model, blending remote work flexibility with potential office-based collaboration or client site visits. Capgemini typically offers modern office spaces designed for collaboration and innovation. Office Location(s): While the role is remote-friendly for Brazil/Mexico, Capgemini maintains offices in major cities, including São Paulo. Access to these offices may be available for team meetings, client presentations, or collaborative workshops.

Workspace Context:

• Collaborative Hubs: Offices are often designed with collaborative spaces, meeting rooms, and informal areas to encourage team interaction and knowledge sharing.
• Technology Access: Employees have access to necessary design software, collaboration tools, and company-provided hardware, supporting both remote and in-office work.
• Global Connectivity: The role involves working with distributed teams, requiring strong digital communication and collaboration skills.

Work Schedule:

• The core working hours are aligned with 8:00 am to 5:00 pm EST. This requires a degree of flexibility to accommodate meetings and collaboration with teams in different time zones, particularly North America. While remote, maintaining consistent availability during core EST hours is expected.

📝 Enhancement Note: The "Work Environment" description is a blend of the hybrid/remote nature of the role and typical expectations for a large global consulting firm's office environment and work culture, emphasizing collaboration and technology enablement.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will conduct an initial call to assess basic qualifications, English proficiency, and cultural fit.
• Technical Interview(s): Expect one or more interviews with senior UX designers or design leads. These will focus on your UX process, problem-solving skills, and experience with specific tools like Figma.
• Portfolio Review: A dedicated session where you will present selected case studies from your portfolio. Be prepared to walk through your design process, explain your rationale, and discuss the outcomes.
• Behavioral & Situational Interviews: Questions will assess your collaboration style, ability to handle challenges, stakeholder management, and alignment with Capgemini's values.
• Final Interview: Potentially with a hiring manager or senior leadership to discuss role fit, career aspirations, and compensation.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong, relevant case studies that showcase your best work and align with the job description's requirements (user research, prototyping, strategy, AI awareness).
• Tell a Story: Structure each case study as a narrative: the problem, your process, your role, the solutions, and the results. Emphasize your thought process and decision-making.
• Highlight Collaboration: Showcase how you worked with cross-functional teams and stakeholders.
• Quantify Impact: Whenever possible, present data, metrics, or user feedback that demonstrates the success of your designs.
• Be Ready for Questions: Anticipate questions about your design choices, challenges faced, and how you would approach similar problems in the future.
• Demonstrate AI Awareness: If you have relevant projects or insights, be prepared to discuss how AI could or has been integrated into UX.

Challenge Preparation:

• Be prepared for potential design challenges or scenario-based questions during interviews. These might involve analyzing a design problem, proposing a solution, or discussing how you'd approach a new project.
• Practice articulating your thoughts clearly and concisely, especially when explaining technical concepts or design decisions.

📝 Enhancement Note: This section provides actionable advice tailored to a UX Designer role within a consulting firm, emphasizing the importance of a strong portfolio that demonstrates process, impact, and collaboration, which are critical for client-facing roles.

🛠 Tools & Technology Stack

Primary Tools:

• Figma (Intermediate): Essential for wireframing, interactive prototyping, high-fidelity UI design, and collaborative design workflows.
• Adobe Creative Suite (Entry Level): Useful for graphic design, image manipulation, and creating visual assets for presentations or prototypes.
• Prototyping Tools: Beyond Figma, familiarity with tools like InVision, Axure, or Adobe XD may be beneficial depending on project needs.
• Collaboration Tools: Proficiency with platforms like Microsoft Teams, Slack, Zoom, and project management tools (e.g., Jira, Asana) is expected for remote and distributed team collaboration.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and inform design decisions.
• Experience with A/B testing tools and methodologies for optimizing user interfaces.

CRM & Automation:

• While not a primary focus for UX design, understanding how CRM systems (e.g., Salesforce) and automation tools interact with user interfaces can provide valuable context for enterprise-level design projects.
• Experience with tools for user feedback collection and management.

📝 Enhancement Note: The tools listed are directly from the job description, with added common UX design and collaboration tools expected within a professional setting like Capgemini. The "Intermediate" and "Entry Level" designations are maintained as per the original input.

👥 Team Culture & Values

Operations Values:

• Client Focus: A strong emphasis on understanding and delivering value to clients, ensuring their business objectives are met.
• Innovation: Encouraging creative problem-solving and the adoption of new technologies and methodologies.
• Excellence: Striving for high-quality deliverables and continuous improvement in all aspects of work.
• Collaboration: Fostering a team-oriented environment where knowledge is shared, and collective success is prioritized.
• Integrity: Upholding ethical standards in all business dealings and client interactions.

Collaboration Style:

• Cross-Functional Synergy: Working seamlessly with diverse teams including developers, product managers, business analysts, and client representatives.
• Open Communication: Encouraging transparent and frequent communication to ensure alignment and address challenges proactively.
• Feedback-Driven: Valuing constructive feedback from peers, stakeholders, and users to refine designs and processes.
• Global Teamwork: Adapting to working with colleagues across different geographies and time zones, utilizing digital collaboration tools effectively.

📝 Enhancement Note: These values and collaboration styles are inferred based on Capgemini's reputation as a global consulting firm that emphasizes client satisfaction, innovation, and teamwork. These are common attributes sought in professionals working in client-facing roles.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Client Requirements: Adapting designs to meet diverse and sometimes conflicting client needs and business goals.
• Global Time Zone Differences: Effectively collaborating with teams and clients across significantly different time zones, requiring careful scheduling and communication.
• Keeping Pace with Technology: Continuously learning and integrating new technologies, especially AI, into design processes and solutions.
• Balancing User Needs with Business Constraints: Finding optimal solutions that satisfy both user expectations and technical/business limitations.

Learning & Development Opportunities:

• Access to Capgemini's Learning Ecosystem: Extensive online courses, certifications, and training programs covering UX, AI, digital transformation, and various industry domains.
• Mentorship Programs: Opportunities to be mentored by senior designers or to mentor junior team members, fostering leadership skills.
• Exposure to Diverse Projects: Working on a wide array of client projects across different industries provides invaluable experience and broadens skill sets.
• Industry Conferences and Workshops: Opportunities to attend leading UX and technology events to stay current with trends and network with peers.

📝 Enhancement Note: Challenges are derived from the nature of consulting work and the specific mention of AI. Growth opportunities are standard offerings from large consulting firms like Capgemini, focusing on continuous professional development and career advancement within the organization.

💡 Interview Preparation

Strategy Questions:

• Design Process Deep Dive: Be prepared to explain your end-to-end UX design process in detail, using specific examples from your portfolio. Focus on how you move from problem definition to research, ideation, prototyping, testing, and iteration.
• Problem-Solving Scenarios: Anticipate questions like, "How would you approach designing a feature for X user group with Y constraints?" or "Describe a time you had to compromise on a design decision; what was the outcome?"
• User Research Methodology: Discuss your preferred user research methods, how you select them, and how you translate findings into actionable design insights.
• AI in UX: Be ready to discuss your understanding of AI's role in UX design, perhaps through examples of AI-powered features or how AI could enhance user experiences in specific contexts.

Company & Culture Questions:

• Capgemini's Approach to UX: Research Capgemini's design philosophy, case studies, and any publicly available information on their approach to innovation and client service.
• Collaboration Style: Prepare examples of how you collaborate effectively with technical teams, product managers, and non-design stakeholders, especially in a remote or hybrid setting.
• Client Management: If applicable, discuss your experience in client-facing roles, how you manage expectations, and present design recommendations.

Portfolio Presentation Strategy:

• Storytelling is Key: For each case study, craft a compelling narrative that highlights the problem, your role, your process, the solutions, and the measurable impact.
• Visual Clarity: Ensure your slides are clean, professional, and visually represent your design work effectively. Use clear annotations for wireframes and prototypes.
• Focus on Rationale: Be ready to justify every design decision you made, linking it back to user needs, business goals, or research findings.
• Interactive Demo (if applicable): If presenting a prototype, be prepared to demonstrate its key features and user flows smoothly.
• Conciseness: Respect the allocated time. Practice your presentation to ensure it's comprehensive yet concise.

📝 Enhancement Note: Interview preparation focuses on demonstrating core UX competencies, strategic thinking, and the ability to articulate one's process and impact, which are critical for consulting roles. The emphasis on AI and client-facing skills is specific to this role.

📌 Application Steps

To apply for this FBS UX Designer position:

• Submit Your Application: Complete and submit your application through the Workable platform via the provided link.
• Tailor Your Resume: Ensure your resume highlights your 6 years of experience, specific UX skills (UX Design, Design Research, Design Strategy, Figma), and any relevant achievements in creating user-centered designs. Use keywords from the job description.
• Curate Your Portfolio: Select and refine 2-3 of your strongest UX case studies that demonstrate your process, problem-solving abilities, and impact. Ensure they are well-documented and visually engaging.
• Prepare Your Presentation: Practice presenting your portfolio case studies, focusing on storytelling, clear articulation of your design process, and demonstrating how your work aligns with user needs and business goals.
• Research Capgemini: Understand Capgemini's services, client base, and approach to design and technology. Familiarize yourself with their culture and values to better articulate your fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.