Experience & Interface Designer - A26092

📍 Job Overview

Job Title: Experience & Interface Designer - A26092

Company: Activate Interactive Pte Ltd

Location: Singapore, Singapore

Job Type: FULL_TIME

Category: User Experience (UX) / User Interface (UI) Design, Product Design, Technology Consultancy

Date Posted: 2026-03-05T05:22:07.656

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on the end-to-end user experience and interface design for applications and digital platforms, primarily within Singapore Government Agencies.

• It involves a blend of business analysis, user-centered design, and collaborative development to translate stakeholder requirements into functional and visually appealing digital solutions.

• The position requires strong proficiency in design and prototyping tools, a solid understanding of product design processes, and experience in Agile methodologies.

• Key responsibilities include stakeholder management, requirement gathering, translating needs into user stories, and designing interfaces that are responsive, accessible, and user-friendly.

📝 Enhancement Note: The job title "Experience & Interface Designer" and the mention of "Singapore Government Agencies" strongly indicate a focus on UX/UI design within a public sector context. The "A26092" internal code suggests this is a specific, potentially project-based role, further supported by the "fixed term contract role" detail. The AI-derived experience level of "2-5 years" aligns with a mid-level designer capable of handling stakeholder interactions and design execution.

📈 Primary Responsibilities

• Conduct in-depth stakeholder interviews and facilitate workshops to accurately gather, analyze, and document business requirements and process maps (both current 'as-is' and desired 'to-be' states).

• Translate complex business requirements into well-defined, actionable user stories and functional specifications, adhering to Agile best practices for efficient development cycles.

• Effectively communicate and convey translated requirements to development teams, ensuring a clear understanding of design intent for the creation of new systems and features.

• Design and develop visually appealing, intuitive, and highly functional user interfaces (UI) for a range of applications and digital platforms, ensuring brand consistency and user engagement.

• Create detailed low-fidelity wireframes and interactive prototypes to effectively visualize, articulate, and test design concepts, gather early feedback, and refine the user journey.

• Ensure all designed interfaces are fully responsive, adapting seamlessly across various screen sizes, devices (desktop, tablet, mobile), and operating systems.

• Implement and champion accessibility best practices (e.g., WCAG standards) to ensure digital products are inclusive and usable by individuals with disabilities.

• Plan, conduct, and participate in usability testing sessions to gather critical user feedback on design effectiveness, identify pain points, and inform iterative design improvements.

• Facilitate change management processes and provide adoption support to end-users, ensuring smooth transitions and successful implementation of new digital solutions.

📝 Enhancement Note: The responsibilities listed are comprehensive for a UX/UI Designer role, emphasizing the full lifecycle from requirements gathering to user testing and adoption. The inclusion of "change management" and "adoption support" points towards a role that is not just about design creation but also about successful implementation and user buy-in, common in large-scale government projects.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for this level of design responsibility. Relevant certifications in UX/UI design or Agile methodologies can also be highly beneficial.

Experience: A minimum of 2-5 years of professional experience in experience design, product design, or a closely related UX/UI role is required. Proven experience working within government sector projects or on large-scale digital transformation initiatives is highly advantageous.

Required Skills:

• Demonstrated experience as an Experience Designer, Product Designer, UX Designer, or UI Designer.

• Proven ability in stakeholder management, including building rapport, managing expectations, and effectively eliciting information.

• Strong facilitation skills for conducting user interviews, requirements gathering workshops, and design thinking sessions.

• Hands-on experience with AI and automation enablement/exploration, understanding their potential applications in user experience.

• High proficiency and demonstrable skill with industry-standard design and prototyping tools, including Figma and/or the Adobe Creative Suite (e.g., Photoshop, Illustrator, XD).

• Comfort and proven experience collaborating effectively with cross-functional teams, including Product Managers, Developers, Data Analysts, and Business Stakeholders.

• Solid understanding of product design processes, user-centered design principles, and emerging technologies.

• Familiarity with Agile development methodologies and the creation of user stories.

• Experience in creating wireframes and interactive prototypes.

• Knowledge of implementing accessibility best practices in design.

Preferred Skills:

• Experience with specific government digital service design frameworks or guidelines.

• Familiarity with journey mapping and service blueprinting techniques.

• Understanding of front-end development principles (HTML, CSS, JavaScript) to inform design feasibility.

• Experience with user research methodologies beyond usability testing, such as user interviews, surveys, and contextual inquiry.

• Knowledge of design systems and component-based design.

📝 Enhancement Note: The required skills list is robust and directly maps to the responsibilities. The emphasis on Figma and Adobe Creative Suite, along with AI/Automation,Stakeholder Management, and Agile, are key indicators of the tools and methodologies expected. The "AI & automation enablement/exploration" requirement is a forward-looking skill that suggests the projects may involve innovative technology integration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 distinct projects that demonstrate your capabilities across the full UX/UI design lifecycle.

• Projects should highlight your ability to translate complex business requirements into user-centered design solutions, with clear articulation of the problem statement and your design process.

• Include examples of wireframes, interactive prototypes, and final user interface designs, showcasing your visual design skills and attention to detail.

• The portfolio must include case studies detailing your involvement in stakeholder interviews, workshop facilitation, and usability testing, demonstrating your collaborative and analytical approach.

Process Documentation:

• Evidence of creating and documenting process maps (both 'as-is' and 'to-be' states) as part of project deliverables.

• Examples of well-structured user stories and functional specifications that were effectively communicated to development teams.

• Documentation of design decisions, rationale, and iterations based on user feedback and testing results.

• Demonstrations of how you ensure designs are responsive and adhere to accessibility best practices.

📝 Enhancement Note: For a design role, a strong portfolio is paramount. The requirements emphasize not just the final output but the process, problem-solving, and impact. The mention of "process maps" and "user stories" ties directly into the business analysis aspect of the role, suggesting that a candidate who can bridge business needs with user-centric design will be highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a mid-level Experience & Interface Designer with 2-5 years of experience in Singapore, and considering the fixed-term contract nature, the estimated annual salary range is SGD 60,000 - SGD 90,000. This range accounts for the specialized skills required, the demanding nature of government projects, and the cost of living in Singapore.

Benefits:

• Fun working environment: Emphasis on a positive and engaging workplace culture.

• Employee Wellness Program: Initiatives focused on employee health and well-being.

• To work in Singapore Government Agencies projects: Opportunity to contribute to impactful public sector initiatives and gain exposure to government digital transformation.

• Structured development framework and growth opportunities: Access to learning and development programs, including mentorship and coaching, as recognized by their "SHRI 2025 Gold winner" award in "Learning & Development; Coaching & Mentoring."

• Fixed-term contract role: Offers a defined period of engagement (1 year), suitable for those seeking specific project experience or a focused role.

Working Hours: The role typically requires a standard 40-hour work week, aligning with typical full-time employment in Singapore. While the role is on-site, there might be some flexibility depending on project needs and team agreements, though core hours will likely be expected for collaboration.

📝 Enhancement Note: The salary range is an estimate based on market data for Singapore for a mid-level UX/UI designer. Government projects can sometimes offer slightly different compensation structures or benefits compared to private sector roles. The "SHRI 2025 Gold winner" award is a strong indicator of the company's commitment to employee development, which is a significant benefit for career-minded individuals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consultancy, Software Development, Digital Transformation, Government & Public Sector. Activate Interactive Pte Ltd operates at the intersection of technology consulting and application development, with a significant focus on serving government agencies. This means the work often involves complex, large-scale projects with a public impact, requiring a strong understanding of public sector needs and rigorous quality standards.

Company Size: Activate Interactive Pte Ltd is a growing technology consultancy with a presence in Singapore, Malaysia, and Indonesia. While the exact employee count isn't specified, the description suggests a dynamic, expanding organization. This implies opportunities for involvement in diverse projects and potential for career progression, but also a need for individuals who can adapt to a fast-paced environment.

Founded: The founding date is not explicitly stated, but the company's established presence in multiple countries suggests a history of successful project delivery and growth. Their focus on "quality, cost-effective, and impactful end-to-end application development" indicates a mature approach to technology solutions.

Team Structure:

• The role is within the "Co-Development Business Unit," suggesting a collaborative development environment.

• The designer will work closely with Product Managers, Tech leads, Data Analysts, and Business Partners, indicating a cross-functional team structure common in Agile environments.

Methodology:

• Agile development is explicitly mentioned, implying iterative development cycles, sprint planning, and continuous feedback loops.

• User-centered design principles are core to the role, emphasizing the importance of user needs and feedback throughout the design process.

• Data-driven decision-making is implied through the collaboration with Data Analysts and the need to measure impact, suggesting that design choices should be informed by analytics and user behavior.

Company Website: www.activate.sg

📝 Enhancement Note: The company's focus on technology consultancy and its expansion into Malaysia and Indonesia suggest a company with a strategic growth mindset. The emphasis on "positively impacting the lives of people" and "driving innovation" indicates a mission-driven culture. The specific mention of working with "Singapore Government Agencies" is a critical piece of context, as it often means adherence to specific procurement processes, security protocols, and user accessibility standards.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level position within the UX/UI design discipline. It requires a solid foundation of practical experience (2-5 years) and the ability to work independently on design tasks while also collaborating effectively within a team. The designer is expected to contribute significantly to project outcomes through their design expertise and analytical skills.

Reporting Structure: The designer will likely report to a Design Lead, UX Manager, or a Project Manager within the Co-Development Business Unit. They will work closely with developers, business analysts, and product owners, forming a cross-functional project team. This structure fosters collaboration and ensures that design is integrated throughout the development process.

Operations Impact: The designer's impact is critical to the success of digital products and services, especially within government agencies where user adoption and accessibility are paramount. By creating intuitive, efficient, and accessible interfaces, the designer directly influences user satisfaction, task completion rates, and the overall effectiveness of government services. Their work helps to remove technology roadblocks and increase business efficiency for the end-users of these agencies.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX/UI design, such as interaction design, information architecture, user research, or accessibility design.

• Leadership: Progress to a Senior Designer or Lead Designer role, taking on more complex projects, mentoring junior designers, and contributing to design strategy.

• Cross-functional Skills: Develop stronger skills in business analysis, Agile project management, or product strategy through collaboration with other teams.

• Industry Exposure: Gain extensive experience in public sector digital transformation, a highly valuable and in-demand specialization.

• Learning & Development: Leverage the company's "structured development framework and growth opportunities," including their award-winning programs in Learning & Development, Coaching, and Mentoring.

📝 Enhancement Note: The company's award for "Learning & Development; Coaching & Mentoring" is a significant differentiator and suggests a strong commitment to employee growth. For a designer, this could translate into structured training, mentorship from senior professionals, and clear pathways for career advancement within the company or on government projects.

🌐 Work Environment

Office Type: The role is on-site in Singapore. This implies a traditional office setting where collaboration, team meetings, and direct interaction with colleagues are expected. The environment is likely to be professional, geared towards project delivery within the tech consultancy and government sector context.

Office Location(s): Singapore, Singapore. This central location offers access to a vibrant tech ecosystem and convenient public transportation options.

Workspace Context:

• Collaborative Environment: Expect a dynamic workspace designed to foster teamwork, with shared spaces for brainstorming, design reviews, and project huddles.

• Operations Tools & Technology: Access to modern design and productivity tools, including the specified Figma, Adobe Creative Suite, and potentially project management software (e.g., Jira, Confluence).

• Team Interaction: Frequent opportunities for interaction with designers, developers, product managers, and business analysts, promoting a holistic approach to product development.

Work Schedule: The standard 40-hour work week is expected. While on-site, the nature of government projects might sometimes require flexibility to meet critical deadlines, but the company emphasizes a "fun working environment" and "Employee Wellness Program," suggesting a balance is sought.

📝 Enhancement Note: The on-site requirement is important for this role, as design often benefits from spontaneous collaboration and immediate feedback. Working within government agencies might also involve specific security protocols or access requirements that are best managed in a dedicated office environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience alignment.

• Technical/Design Interview: A discussion with a Design Lead or senior designer to delve into your portfolio, design process, problem-solving approach, and technical skills (e.g., Figma proficiency). Be prepared to walk through specific projects and articulate your design decisions.

• Stakeholder/Manager Interview: An interview with a hiring manager or project lead to assess your stakeholder management skills, understanding of business requirements, and cultural fit. Questions may focus on how you handle challenging stakeholders or translate complex needs.

• Practical Exercise/Case Study (Potential): You may be asked to complete a short design challenge or present a detailed case study from your portfolio, focusing on a project that demonstrates your ability to handle government agency requirements or complex user flows.

• Final Interview: Possibly a final discussion with a senior leader to confirm fit and discuss role specifics, contract terms, and benefits.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your UX/UI skills, with a preference for projects involving complex requirements, diverse user groups, or digital transformation. If possible, include a project related to government or public services.

• Tell a Story: For each project, clearly articulate the problem you were solving, your role, your design process (research, ideation, prototyping, testing), key decisions made, and the measurable impact or outcome. Use visuals effectively to guide the reviewer through your journey.

• Highlight Process: Emphasize your ability to gather requirements, facilitate workshops, and conduct user testing. Show how you iterate based on feedback.

• Showcase Tools: Clearly state the tools used (especially Figma and Adobe Creative Suite) and demonstrate your proficiency in creating wireframes, prototypes, and polished UI designs.

• Accessibility & Responsiveness: Ensure your portfolio demonstrates an understanding and application of accessibility best practices and responsive design principles.

Challenge Preparation:

• Understand the Context: If given a design challenge, pay close attention to the brief. Consider the target audience (likely citizens or government employees), potential constraints (budget, technology), and the overall goal (e.g., improving service delivery, increasing engagement).

• Structure Your Approach: Outline your steps clearly: problem definition, user identification, ideation, design solutions, and how you would test/validate them.

• Focus on Process: Even with a short timeframe, demonstrate a logical design process. It's often more about how you think and approach a problem than just the final visual output.

• Articulate Rationale: Be ready to explain why you made certain design choices. Connect your decisions back to user needs and business objectives.

📝 Enhancement Note: Given the "fixed term contract" and "government agencies" context, the interview process will likely be thorough. A strong portfolio that explicitly demonstrates experience with stakeholder management, requirement translation into user stories, and adherence to standards (like accessibility) will be crucial. The emphasis will be on practical application and problem-solving.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, wireframing, prototyping, and UI design. Proficiency is a must.

• Adobe Creative Suite: Includes Photoshop, Illustrator for asset creation and manipulation, and potentially Adobe XD for prototyping.

• Prototyping Tools: Figma itself is a powerful prototyping tool; other specific tools might be used depending on project needs.

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to the primary design responsibilities, but awareness of how designs integrate with backend systems or CRM platforms can be beneficial for understanding the broader product ecosystem.

📝 Enhancement Note: The explicit mention of Figma and Adobe Creative Suite highlights the core technical requirements for this role. A candidate who can demonstrate advanced proficiency in these tools, particularly Figma for its collaborative features, will stand out.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore new technologies like AI and automation to improve user experiences and business efficiency.

• Impact: A commitment to creating solutions that positively affect people's lives, particularly through public sector projects.

• Collaboration: A belief in teamwork, knowledge sharing, and working closely with diverse stakeholders to achieve collective goals.

• Excellence: A dedication to quality in application development and design, ensuring cost-effectiveness and impactful results.

• Continuous Learning: An emphasis on personal and professional growth, supported by structured development frameworks and mentoring.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with product managers, developers, and business analysts, fostering a holistic product development approach.

• Agile & Iterative: The team likely operates in an Agile framework, requiring frequent communication, feedback loops, and adaptability to changing requirements.

• Data-Informed: Design decisions are expected to be informed by user data, research findings, and stakeholder input, promoting a balanced approach between user needs and business objectives.

📝 Enhancement Note: The company's stated belief in "positively impacting the lives of people around us and the environment" combined with their "SHRI 2025 Gold winner" award for Learning & Development paints a picture of a company that values both purpose-driven work and employee growth. For a designer, this means contributing to meaningful projects while having opportunities to hone their craft.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Government Agency Requirements: Understanding and adhering to the specific protocols, compliance needs, and stakeholder expectations within public sector organizations can be complex.

• Balancing User Needs with Technical/Policy Constraints: Designing for government services often involves balancing ideal user experiences with strict technical limitations, budget constraints, and policy regulations.

• Large-Scale Project Management: Working on projects that impact a broad user base requires meticulous planning, scalability considerations, and robust testing.

• Rapid Technological Evolution: Staying current with emerging technologies like AI and automation while applying them effectively to user experience design.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to master advanced techniques in UX/UI design, prototyping, and user research.

• AI/Automation Integration: Gaining practical experience in designing interfaces for AI-powered features and automated workflows.

• Public Sector Design Expertise: Developing specialized knowledge in designing for government services, a niche with significant career potential.

• Mentorship: Access to experienced professionals through the company's award-winning mentorship programs for skill enhancement and career guidance.

• Structured Frameworks: Utilizing the company's structured development framework to chart personal career progression and skill acquisition.

📝 Enhancement Note: The challenges are framed as growth opportunities, aligning with the company's emphasis on development. For a designer, tackling these challenges means building a strong portfolio with complex, high-impact projects.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Describe a project where you had to translate complex business requirements into a user-friendly interface. What was your process, what challenges did you face, and how did you overcome them?" (Prepare to walk through a specific case study from your portfolio).

• Stakeholder Management: "How do you handle disagreements with stakeholders regarding design decisions? Can you provide an example of a time you had to influence a stakeholder using data or user research?"

• Agile & Collaboration: "How do you collaborate with developers and product managers in an Agile environment? How do you ensure your designs are implemented accurately?"

• AI/Automation Experience: "Tell us about your experience or interest in AI and automation. How do you see these technologies impacting user experience design?"

Company & Culture Questions:

• "What interests you about working for Activate Interactive, and specifically on projects for Singapore Government Agencies?"

• "How do you contribute to a positive and collaborative team environment?"

Portfolio Presentation Strategy:

• Structure is Key: Have a clear narrative for each project: Problem -> Your Role -> Process -> Solution -> Impact.

• Visuals Matter: Use high-quality mockups, wireframes, and prototypes. Interactive prototypes are highly effective.

• Focus on Impact: Quantify results whenever possible (e.g., "increased user engagement by X%", "reduced task completion time by Y seconds").

• Be Ready for Deep Dives: Anticipate questions about specific design choices, trade-offs made, and how you incorporated user feedback or accessibility standards.

📝 Enhancement Note: Prepare specific examples for each question, especially those related to stakeholder management, problem-solving, and your design process. The interview will likely assess not just your design skills but also your ability to communicate, collaborate, and understand the broader business context of government projects.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Ensure your portfolio is up-to-date and highlights projects that demonstrate your skills in UX/UI design, stakeholder management, requirements gathering, and experience with tools like Figma. Tailor your project selection to showcase relevant experience for government agency projects if possible.

• Resume Optimization: Update your resume to clearly list your experience with design tools, Agile methodologies, user story creation, accessibility best practices, and any relevant government sector or large-scale project experience. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and how you handle collaboration and feedback. Prepare to present 1-2 key projects from your portfolio in detail.

• Company Research: Familiarize yourself with Activate Interactive's work, their mission, and their values. Understand the context of working with Singapore Government Agencies and any recent digital initiatives they might be involved in.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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