ESaaS - SFDC - Lightning UI & JavaScript Development

📍 Job Overview

Job Title: ESaaS - SFDC - Lightning UI & JavaScript Development Lead

Company: Zensar

Location: Hyderabad, Telangana, India

Job Type: Full-Time

Category: Revenue Operations / Sales Operations / IT Development (Salesforce Focus)

Date Posted: March 30, 2026

Experience Level: 10+ Years

Remote Status: On-site

🚀 Role Summary

• Lead the development, implementation, and optimization of Salesforce solutions, with a specific emphasis on the Certinia (formerly FinancialForce) application suite.

• Drive the automation and efficiency of critical business processes through expert Salesforce development and administration.

• Leverage deep technical expertise in Apex, Lightning Web Components (LWC), and JavaScript to build scalable and robust solutions.

• Contribute to a culture of innovation and client focus within Zensar's "experience-led everything" philosophy.

• Play a pivotal role in enhancing the company's Enterprise Software as a Service (ESaaS) capabilities through Salesforce.

📝 Enhancement Note: This role is positioned as a leadership opportunity within the Salesforce ecosystem, focusing on technical development and strategic process optimization. The emphasis on Certinia suggests a need for domain expertise in professional services automation (PSA) or ERP cloud solutions within a Salesforce context, aligning it strongly with GTM and operational efficiency objectives.

📈 Primary Responsibilities

• Architect, develop, and deploy custom Salesforce solutions utilizing Apex, LWC, JavaScript, and other platform tools to meet business requirements.

• Lead the implementation and ongoing optimization of the Certinia application suite, ensuring seamless integration with other Salesforce modules and external systems.

• Design and implement complex automation workflows using Salesforce Flows, Process Builder, and Workflow Rules to streamline business processes.

• Develop and maintain robust integrations with other enterprise systems using REST and SOAP APIs.

• Troubleshoot and resolve complex technical issues within the Salesforce platform, providing timely and effective solutions.

• Collaborate closely with business stakeholders to gather requirements, translate them into technical specifications, and deliver impactful solutions.

• Mentor junior developers and administrators, fostering best practices in Salesforce development and administration.

• Ensure code quality, maintainability, and adherence to Salesforce development best practices through code reviews and testing.

• Manage the CI/CD pipeline using tools like Azure DevOps for efficient release management and deployment.

• Stay abreast of new Salesforce features and technologies, evaluating their potential to improve Zensar's operations and client offerings.

📝 Enhancement Note: The responsibilities heavily lean into technical leadership and implementation expertise within the Salesforce ecosystem, particularly concerning Certinia. This indicates a need for hands-on development alongside strategic oversight, common in senior operations or development roles focused on core business systems.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is typically expected for this level of technical leadership.

Experience: Over 10 years of progressive experience in Salesforce development and administration, with a proven track record of leading complex projects and implementations.

Required Skills:

• Extensive experience in Salesforce development, including Apex, Triggers, Batch Apex, Schedule Apex, and Visualforce.

• Strong proficiency in modern Salesforce UI development frameworks, specifically Lightning Web Components (LWC) and JavaScript.

• In-depth knowledge of Salesforce Administration, including configuration, customization, user management, and security settings.

• Hands-on experience with Salesforce Flows for complex process automation.

• Proven experience integrating Salesforce with other enterprise systems using REST and SOAP APIs.

• Familiarity with CI/CD tools and practices, specifically Azure DevOps for Salesforce development and release management.

• Experience with development environments and tools such as VS Code.

• Deep understanding of the Certinia (FinancialForce) application suite, including its modules like PSA and ERP Cloud.

Preferred Skills:

• Salesforce Certifications (e.g., Platform Developer I & II, Application Architect, System Architect).

• Experience with Agile development methodologies.

• Familiarity with other cloud platforms or integration technologies.

• Experience in a consulting or professional services environment.

• Understanding of financial processes and professional services workflows.

📝 Enhancement Note: The requirement for 10+ years of experience and specific tool proficiencies like LWC, Certinia, Azure DevOps, and VS Code indicates a senior, hands-on technical leadership role. The emphasis on Certinia suggests a specialization within the professional services or financial operations domain, making it crucial for candidates to demonstrate domain-specific Salesforce experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of complex Apex, LWC, and JavaScript solutions developed for Salesforce.

• Case studies showcasing successful implementations and optimizations of business processes using Salesforce, particularly with Certinia.

• Examples of integration patterns and successful API integrations implemented.

• Documentation or examples of CI/CD processes managed using Azure DevOps or similar tools.

Process Documentation:

• Examples of how you have documented Salesforce development processes, including coding standards, testing procedures, and deployment workflows.

• Case studies detailing how you have analyzed, designed, and optimized business processes within Salesforce to improve efficiency and scalability.

• Evidence of your ability to create and maintain technical documentation for complex Salesforce solutions and integrations.

📝 Enhancement Note: For a senior development role, a portfolio demonstrating technical depth in Salesforce development (Apex, LWC, JS), integration capabilities, and specific experience with Certinia is essential. Process documentation should highlight methodical approaches to development, testing, and deployment, emphasizing efficiency and scalability.

💵 Compensation & Benefits

Salary Range: Based on the experience level (10+ years), technical specialization (Salesforce, LWC, Certinia), and location (Hyderabad, India), a competitive salary range for this role is estimated to be between ₹1,800,000 to ₹3,000,000 per annum. This estimate considers the average salaries for senior Salesforce Developers and Technical Leads in Hyderabad, factoring in the specialized Certinia expertise and leadership responsibilities.

Benefits:

• Comprehensive health insurance coverage for employees and dependents.

• Life and disability insurance.

• Paid time off, including vacation days, sick leave, and public holidays.

• Retirement savings plans or provident fund contributions.

• Opportunities for professional development, including certifications and training.

• Employee assistance programs for well-being support.

• Potential for performance-based bonuses or incentives.

• Access to Zensar's global network and diverse project opportunities.

Working Hours: Standard working hours are typically 40 hours per week, Monday to Friday. While the role is on-site, there may be flexibility for occasional remote work or adjusted hours, subject to team and project needs, particularly when collaborating with global teams.

📝 Enhancement Note: The salary range is an estimate for a senior-level Salesforce Developer/Lead in Hyderabad, India. The specific range can vary based on the final candidate's experience, specific Certinia expertise, and negotiation. The benefits listed are standard for a large IT services company like Zensar.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, IT Services, Digital Solutions, Consulting. Zensar operates within a dynamic sector, focusing on delivering digital solutions and experiences to global enterprises. This environment demands agility, continuous learning, and a client-centric approach.

Company Size: Zensar is a significant player with over 10,000+ innovators across 30+ global locations, indicating a large, established, and resource-rich organization. This size offers stability and broad opportunities for collaboration and career growth.

Founded: Part of the $4.8 billion RPG Group, Zensar has a long history and strong backing, fostering a culture of reliability and long-term vision. Their founding principles likely emphasize innovation and client partnerships.

Team Structure:

• The Salesforce development team is likely structured to support various client projects and internal initiatives, with specialization in different Salesforce clouds and applications like Certinia.

• This role is positioned as a leadership position, suggesting direct reporting to a Salesforce Practice Lead or a senior IT manager, with potential for mentoring and guiding other developers.

Methodology:

• Zensar's "experience-led everything" philosophy suggests a focus on user experience and client satisfaction in all development efforts.

• The "ONE with Client" core values (One Zensar, Nurturing, Empowering, Client Focus) indicate a collaborative, supportive, and client-centric operational methodology.

• Agile methodologies are likely employed for development, emphasizing iterative progress, feedback loops, and adaptability.

Company Website: https://www.zensar.com/

📝 Enhancement Note: Zensar's culture, emphasized by "experience-led everything" and "ONE with Client," suggests a professional environment focused on innovation, client success, and employee growth. The company's scale and industry position imply robust processes and opportunities for impact.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior technical leadership position within the Salesforce and ESaaS domain. It's a crucial role for driving technical strategy, ensuring the efficient operation of core business systems, and mentoring emerging talent. The "leadership role" designation implies significant autonomy and responsibility for successful project outcomes.

Reporting Structure: The role likely reports to a senior IT leader, such as a Salesforce Practice Manager, Head of IT Operations, or a Director of Enterprise Applications. This position may also have direct reports or lead project teams, depending on Zensar's internal structure for client engagements.

Operations Impact: The successful candidate will directly impact Zensar's operational efficiency and its ability to deliver exceptional client experiences. By optimizing Salesforce and Certinia, this role will enhance GTM processes, improve data accuracy for decision-making, and contribute to the overall scalability and profitability of the organization.

Growth Opportunities:

• Transition into a Salesforce Architect role, focusing on high-level solution design and technical strategy.

• Advance into a management position, leading larger teams of developers and operations professionals.

• Specialize further in specific Salesforce clouds or industry solutions like Certinia, becoming a subject matter expert.

• Take on client-facing roles as a Technical Consultant or Solution Lead for major client implementations.

• Develop expertise in emerging technologies and their application within the Salesforce ecosystem.

📝 Enhancement Note: The 10+ years of experience and leadership designation point to a role with significant growth potential, moving from hands-on development to broader architectural or managerial responsibilities within Zensar's extensive client project framework.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office-based work environment. Zensar's Hyderabad location likely features modern office facilities designed to foster collaboration and productivity.

Office Location(s): The role is based in Hyderabad, Telangana, India, specifically at Block 3, 1st, 8th Floor, Plot No.129-132, APHB Colony, Gachibowli, Hyderabad, 500019. This area is a well-known IT and business hub.

Workspace Context:

• The workspace will likely be a collaborative office environment with dedicated desks and access to necessary IT infrastructure.

• Expect opportunities for direct interaction and knowledge sharing with team members, project leads, and other IT professionals within Zensar.

• Access to standard office amenities and technologies supporting development and communication will be provided.

Work Schedule: The standard work schedule is 40 hours per week, typically Monday through Friday. For an on-site role, adherence to office hours is expected, though project demands might occasionally require flexibility.

📝 Enhancement Note: As an on-site role in a major IT hub, the work environment is expected to be professional, collaborative, and equipped with the necessary tools for a Salesforce developer.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume for basic qualifications and experience.

• Technical Interview(s): Expect one or more rounds of technical interviews focusing on Salesforce development (Apex, LWC, JavaScript), Certinia knowledge, integration patterns, and problem-solving scenarios. This may involve live coding exercises or whiteboard sessions.

• Portfolio Review: You will likely be asked to present and discuss specific projects from your portfolio, detailing your role, technical challenges, solutions, and the impact of your work.

• Leadership/Behavioral Interview: This stage assesses your leadership potential, problem-solving approach, communication skills, and cultural fit with Zensar's values ("ONE with Client," Nurturing, Empowering, Client Focus).

• Final Interview: Potentially with a senior leader to discuss the role's strategic importance and confirm alignment.

Portfolio Review Tips:

• Showcase Technical Depth: Highlight complex Apex, LWC, and JavaScript code, explaining design choices and problem-solving strategies.

• Certinia Expertise: Clearly present projects involving Certinia (PSA/ERP Cloud), detailing how you configured, customized, or integrated it to meet business needs.

• Quantify Impact: For each project, provide metrics demonstrating the positive outcomes, such as efficiency gains, cost savings, or improved user adoption.

• Process & Methodology: Explain your development lifecycle, including how you approach requirements gathering, design, development, testing, and deployment.

• Leadership Examples: If applicable, include examples where you mentored junior team members or led technical initiatives.

Challenge Preparation:

• Coding Challenges: Practice writing Apex, LWC, and JavaScript code to solve common Salesforce problems within time constraints.

• Scenario-Based Questions: Prepare to discuss how you would approach specific integration challenges, performance optimization issues, or complex automation requirements.

• Certinia Scenarios: Be ready to describe how you would leverage Certinia to solve typical professional services or financial operations challenges.

• CI/CD & DevOps: Understand how to explain your experience with Azure DevOps or similar tools for managing Salesforce deployments.

📝 Enhancement Note: The interview process will heavily scrutinize technical proficiency in Salesforce and Certinia, alongside leadership capabilities. A well-curated portfolio that demonstrates hands-on expertise and measurable results is critical.

🛠 Tools & Technology Stack

Primary Tools:

• Salesforce Platform: The core environment for development and administration.

• Apex: Server-side object-oriented programming language for Salesforce.

• Lightning Web Components (LWC): Modern framework for building reusable UI components.

• JavaScript: Essential for front-end development within LWC and potentially for integrations.

• Certinia (FinancialForce): Expertise in their PSA and ERP Cloud modules is a key requirement.

• VS Code: Integrated Development Environment (IDE) for Salesforce development.

Analytics & Reporting:

• Salesforce Reports & Dashboards: For internal operational tracking and visibility.

• Certinia Analytics: Specific reporting capabilities within the Certinia application.

• Potential for BI Tools: Depending on Zensar's broader stack, tools like Tableau or Power BI might be used for advanced analytics.

CRM & Automation:

• Salesforce CRM: The foundational CRM system.

• Salesforce Flows: For complex workflow automation.

• Process Builder/Workflow Rules: For simpler automation tasks.

• Azure DevOps: For CI/CD, source control, and release management.

• API Integrations: REST and SOAP APIs for connecting Salesforce with other systems.

📝 Enhancement Note: Proficiency in the core Salesforce development stack (Apex, LWC, JS) is paramount, with a strong emphasis on the Certinia application suite. Experience with CI/CD tools like Azure DevOps is also a critical technical requirement.

👥 Team Culture & Values

Operations Values:

• Client Focus: A primary value, emphasizing the delivery of solutions that directly benefit clients and drive their success.

• Empowering: Fostering an environment where individuals are given the autonomy and resources to excel and grow.

• Nurturing: Supporting employee development, well-being, and career progression.

• One Zensar: Promoting a unified approach, collaboration across teams and geographies, and a shared sense of purpose.

• Integrity & Excellence: Upholding high standards in all work, from code quality to client interactions and process optimization.

Collaboration Style:

• Cross-functional Integration: Expect to work closely with business analysts, project managers, solution architects, and client teams to achieve project goals.

• Open Communication: A culture that encourages open dialogue, feedback exchange, and proactive problem-solving.

• Knowledge Sharing: Emphasis on sharing best practices, technical insights, and lessons learned within the development and operations teams.

• Team-Oriented: A collaborative spirit where team success is prioritized, with individuals contributing their expertise to collective achievements.

📝 Enhancement Note: Zensar's stated values of Client Focus, Empowerment, Nurturing, and Unity ("One Zensar") suggest a professional, supportive, and results-driven culture that values collaboration and individual growth.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Integrations: Managing and optimizing integrations between Salesforce, Certinia, and other enterprise systems can be technically challenging.

• Scalability & Performance: Ensuring Salesforce solutions remain performant and scalable as Zensar and its clients grow.

• Rapid Technology Evolution: Keeping pace with the constant advancements in the Salesforce platform and related technologies.

• Cross-functional Alignment: Effectively collaborating with diverse stakeholders who may have varying technical understanding and priorities.

• Specialized Domain Expertise: Deeply understanding and applying the nuances of Certinia within different client business models.

Learning & Development Opportunities:

• Advanced Salesforce Certifications: Pursuing architect-level certifications to deepen technical expertise.

• Certinia Specialization: Becoming a recognized expert in Certinia's advanced features and functionalities.

• Leadership Training: Developing management and strategic leadership skills through Zensar's internal programs.

• Exposure to Diverse Projects: Working on a variety of client engagements provides broad experience across different industries and use cases.

• Mentorship Programs: Opportunities to learn from senior leaders and to mentor junior team members.

📝 Enhancement Note: This role offers significant challenges in technical complexity and cross-functional collaboration, balanced by ample opportunities for professional growth and specialization within the Salesforce and Certinia ecosystem.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex Salesforce integration you've led. What were the challenges, and how did you ensure data integrity and reliability?" (Focus on API usage, error handling, and testing strategies).

• "How would you approach optimizing the performance of a slow-running Apex trigger or LWC component?" (Discuss debugging techniques, governor limits, and best practices).

Company & Culture Questions:

• "How do Zensar's values like 'Client Focus' and 'Empowering' resonate with your professional approach?" (Connect your experience to these values).

• "How do you approach collaboration with non-technical stakeholders to ensure successful project outcomes?" (Highlight communication and stakeholder management skills).

Portfolio Presentation Strategy:

• Structure Your Case Studies: For each key project, clearly outline the business problem, your role and responsibilities, the technical solution (highlighting Apex, LWC, JS, Certinia, integrations), the challenges faced, and the measurable results/impact.

• Demo Key Functionality: If possible, prepare short, impactful demonstrations of complex features or integrations you've built.

• Highlight Certinia Expertise: Dedicate specific examples to showcase your deep understanding and application of Certinia modules.

• Explain Your Process: Be ready to articulate your development methodology, including how you handled testing, code reviews, and deployments.

• Focus on Leadership: If applicable, include examples where you mentored others or took initiative in driving technical direction.

📝 Enhancement Note: Preparation should focus on demonstrating deep technical expertise in Salesforce development and Certinia, combined with strong problem-solving skills and an understanding of Zensar's client-centric culture.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Oracle Cloud candidate portal link provided.

• Tailor Your Resume: Ensure your resume prominently features your extensive experience with Salesforce development (Apex, LWC, JavaScript), administration, Certinia (PSA/ERP Cloud), and CI/CD tools like Azure DevOps. Quantify achievements with metrics where possible.

• Curate Your Portfolio: Select 2-3 of your most impactful projects that demonstrate your leadership, technical depth, and successful application of Salesforce and Certinia. Prepare to articulate these projects clearly, focusing on business impact and technical solutions.

• Prepare for Technical Deep Dives: Review Salesforce governor limits, common coding best practices, LWC architecture, and API integration patterns. Brush up on Certinia-specific functionalities.

• Research Zensar: Understand their "experience-led everything" philosophy, "ONE with Client" values, and their position within the RPG Group. This will help you articulate your cultural fit and strategic alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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