ESaaS - SFDC - Lightning UI & JavaScript Development

📍 Job Overview

Job Title: ESaaS - SFDC - Lightning UI & JavaScript Development

Company: Zensar

Location: Pune, Maharashtra, India

Job Type: Full-time

Category: Sales Operations / GTM Technology

Date Posted: February 22, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Remote OK (Hybrid potential)

🚀 Role Summary

• This role focuses on the technical leadership and end-to-end development of Zensar's Enterprise Software as a Service (ESaaS) platform, leveraging Salesforce (SFDC) as the core technology.

• Responsibilities include driving the implementation of innovative Salesforce solutions, with a strong emphasis on both backend (Apex, Triggers) and frontend (Lightning UI, JavaScript) development to enhance client experience and platform growth.

• The position requires a blend of technical expertise in Salesforce development, architectural design, and the ability to lead development efforts within an Agile/Scrum framework.

• Successful candidates will contribute to the strategic direction and technical roadmap of the ESaaS platform, ensuring it meets evolving business needs and market demands.

📝 Enhancement Note: While the job title mentions "Development," the core responsibilities and company context (Zensar's "experience-led everything" approach and focus on digital solutions for enterprises) strongly suggest this role sits within a GTM Operations or Sales Operations technology function, specifically managing and evolving a critical client-facing platform built on Salesforce. The "ESaaS - SFDC" designation points to a platform used to deliver services or software to external clients, making its operational efficiency and user experience paramount for revenue generation and client retention. This isn't a typical internal Sales Operations role but one that supports the delivery and management of a product/service that drives revenue.

📈 Primary Responsibilities

• Lead the design, development, and implementation of complex Salesforce solutions, including custom objects, fields, workflows, validation rules, and automation.

• Develop robust and scalable backend code using Apex, SOQL, and Salesforce Triggers to support business logic and data integrity.

• Implement modern and intuitive user interfaces using Lightning Web Components (LWC) and JavaScript, ensuring a seamless client experience.

• Collaborate closely with product managers, business analysts, and other stakeholders to understand requirements and translate them into technical specifications.

• Provide technical guidance and mentorship to other Salesforce developers and administrators, fostering best practices in coding, testing, and deployment.

• Troubleshoot and resolve complex technical issues, performing root cause analysis and implementing effective solutions.

• Contribute to the architectural vision for the ESaaS platform, ensuring scalability, security, and performance.

• Participate actively in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Drive continuous improvement initiatives for the Salesforce platform, focusing on process optimization, efficiency gains, and adoption of new features.

• Ensure adherence to coding standards, security best practices, and release management processes.

📝 Enhancement Note: The emphasis on "ESaaS - SFDC - Lightning UI & JavaScript Development" and the description of driving "development and implementation of our Salesforce platform" and "delivering innovative solutions and enhancing our client's experience" clearly indicates a focus on building and maintaining a client-facing application. This role will be critical for the operational delivery of services or software through this platform, directly impacting revenue and client satisfaction. Therefore, responsibilities will heavily involve platform stability, feature enhancement for client usability, and ensuring the platform's technical foundation supports Zensar's "experience-led everything" strategy.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Experience:

• 5-8 years of hands-on experience in Salesforce development, with a proven track record of delivering successful projects.

• Demonstrated experience in leading technical development teams and guiding architectural decisions.

Required Skills:

• Salesforce Development: Deep expertise in Apex, SOQL, SOSL, and Salesforce Triggers.

• Frontend Development: Strong proficiency in Lightning Web Components (LWC) and JavaScript.

• UI/UX: Ability to design and implement user-friendly and responsive Lightning interfaces.

• Technical Design & Architecture: Experience in designing scalable, secure, and performant Salesforce solutions.

• Problem-Solving: Excellent analytical and troubleshooting skills to diagnose and resolve complex technical challenges.

• Communication: Superior verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.

• Collaboration: Proven ability to work effectively in a team-oriented environment and collaborate with cross-functional teams.

• Salesforce Platform Knowledge: Comprehensive understanding of the Salesforce ecosystem, including standard objects, custom objects, security models, and governor limits.

Preferred Skills:

• Salesforce Certifications (e.g., Platform Developer I/II, Application Architect, System Architect).

• Experience with Salesforce CPQ or other specialized Salesforce clouds.

• Familiarity with CI/CD pipelines and DevOps practices for Salesforce.

• Experience with integration patterns and tools for connecting Salesforce with other systems.

• Knowledge of ESaaS (Enterprise Software as a Service) models and their operational implications.

• Experience with JavaScript frameworks beyond LWC, such as React or Angular, for potential future integrations or platform enhancements.

📝 Enhancement Note: The "5-10 years" experience level suggests a senior individual contributor or a lead role. The strong emphasis on Apex, Triggers, and LWC/JavaScript is critical. While "Salesforce Administrator" is listed as a key skill, the primary focus is clearly on development and technical leadership, not administrative tasks. The requirement for a Bachelor's degree is standard, but explicitly stating that equivalent experience can be considered is important for attracting a wider talent pool.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Salesforce Development Case Studies: Showcase examples of complex Apex classes, triggers, and LWC components developed, detailing the business problem, technical solution, and impact.

• UI/UX Design Examples: Demonstrate proficiency in building intuitive and responsive Lightning interfaces, highlighting user-centric design principles.

• Technical Design Documentation: Include examples of architecture diagrams, data models, or solution designs for Salesforce implementations.

• Problem-Solving Scenarios: Present a case study detailing a significant technical challenge encountered and the steps taken to troubleshoot and resolve it, including metrics on improvement.

• Code Samples: Provide well-documented code snippets (e.g., Apex, LWC, JavaScript) that exemplify best practices, efficiency, and scalability.

Process Documentation:

• Candidates should be prepared to discuss their experience with documenting Salesforce development processes, including:
  • Requirement Gathering & Analysis: How requirements are captured and translated into technical specifications.
  • Design & Development Workflows: Methodologies used for designing and coding solutions.
  • Testing & Deployment Strategies: Approaches to unit testing, integration testing, UAT, and release management.
  • Troubleshooting & Support Procedures: Processes for identifying, diagnosing, and resolving production issues.

📝 Enhancement Note: For a Technical Lead role focused on development, the portfolio should emphasize concrete examples of technical solutions, code quality, and the ability to articulate complex technical decisions. The focus should be on demonstrating the candidate's ability to build robust, scalable, and user-friendly applications on the Salesforce platform, rather than just managing processes.

💵 Compensation & Benefits

Salary Range:

• For a Technical Lead with 5-10 years of experience in Pune, India, specializing in Salesforce development (Apex, LWC, JavaScript), the estimated salary range is ₹15,00,000 - ₹25,00,000 per annum.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and dependents.

• Retirement Savings Plan: Contribution to provident fund (PF) and other retirement schemes.

• Paid Time Off: Generous annual leave, sick leave, and public holidays.

• Professional Development: Opportunities for Salesforce certifications, training programs, and attending industry conferences.

• Employee Assistance Program (EAP): Support services for personal and professional well-being.

• Performance Bonuses: Potential for annual bonuses based on individual and company performance.

• Flexible Work Arrangements: Support for remote work and hybrid models.

• Life Insurance: Coverage to provide financial security for families.

Working Hours:

• Standard working hours are typically 40 hours per week, operating within the Indian Standard Time (IST) zone.

• While a standard schedule is expected, flexibility may be offered to accommodate project deadlines, client needs, and remote work arrangements, in line with Zensar's approach to employee well-being and productivity.

📝 Enhancement Note: The salary range is an estimate for Pune, India, given the provided experience level and technical specialization. Benefits are typical for large IT service companies in India. The "Remote OK" status suggests potential for hybrid work, but the primary location is Pune.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, Digital Transformation, Enterprise Software Solutions.

Company Size: 10,000+ employees globally.

Founded: 1991. Zensar is part of the $4.8 billion RPG Group, a prominent Indian conglomerate.

Team Structure:

• The role is likely within a dedicated ESaaS platform team or a broader Salesforce Center of Excellence (CoE) at Zensar.

• This team will collaborate closely with client-facing account teams, product management, and other engineering disciplines.

• Reporting structure is likely to a Salesforce Practice Lead, Engineering Manager, or Head of Platform Engineering, with direct reports or mentorship responsibilities for junior developers.

Methodology:

• Zensar emphasizes an "experience-led everything" philosophy, meaning user experience and client satisfaction are central to all digital solutions and services.

• The company operates with a strong focus on Agile and Scrum methodologies, promoting iterative development, continuous feedback, and adaptability.

• Data-driven decision-making and a client-centric approach are core to how they deliver value.

• Collaboration is fostered through "ONE with Client" values: One Zensar, Nurturing, Empowering, and Client Focus.

Company Website: https://www.zensar.com/

📝 Enhancement Note: Zensar's positioning as a large, established IT services company within the RPG Group suggests a structured yet innovative environment. The "experience-led" philosophy implies a focus on creating impactful and user-friendly digital products, which is directly relevant to this Salesforce Technical Lead role managing a client-facing ESaaS platform.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Technical Lead position, indicating a role that requires significant technical depth, leadership capabilities, and the ability to influence technical direction. It sits above a standard Salesforce Developer role and is a crucial contributor to the operational success of Zensar's ESaaS offerings.

Reporting Structure: Typically, this role would report to a higher-level engineering manager, practice lead, or director responsible for the ESaaS platform or Salesforce solutions. Peer collaboration would occur with other technical leads, architects, product managers, and business stakeholders.

Operations Impact: The Technical Lead's work directly impacts the operational efficiency and client experience of Zensar's ESaaS platform. By ensuring robust development, seamless integrations, and a user-friendly interface, this role contributes to client satisfaction, retention, and the overall revenue generated by the platform. Technical leadership ensures the platform's scalability and maintainability, crucial for long-term GTM success.

Growth Opportunities:

• Technical Specialization: Deepen expertise in advanced Salesforce development, architecture, specific clouds (e.g., CPQ, Field Service), or integration technologies.

• Leadership Advancement: Transition into roles such as Salesforce Architect, Principal Engineer, Engineering Manager, or Head of Platform Development.

• Cross-Functional Mobility: Move into product management, solution architecture, or client-facing consulting roles within Zensar's digital transformation services.

• Industry Certifications & Training: Pursue advanced Salesforce certifications and participate in industry-leading training programs.

• Mentorship: Guide and mentor junior developers, fostering their growth and contributing to the team's overall capability.

📝 Enhancement Note: This role offers a clear path for career progression within Salesforce technical leadership and broader digital transformation domains, aligning with Zensar's "Grow. Own. Achieve. Learn." motto. The impact on revenue is through the successful delivery and operation of a key client-facing platform.

🌐 Work Environment

Office Type: Zensar typically operates with a hybrid model, often offering flexibility for remote work while maintaining physical office spaces for collaboration, team meetings, and client engagements. The Pune office is a significant hub.

Office Location(s): The primary location is Pune, Maharashtra, India (Plot No. 4, MIDC, Kharadi, Off Nagar Road, Pune 411014). Zensar has a global presence, so potential for interaction with international teams exists.

Workspace Context:

• Collaborative Environment: Expect a dynamic work environment that encourages teamwork, knowledge sharing, and cross-functional collaboration.

• Technology-Rich: Access to modern development tools, robust IT infrastructure, and collaborative software platforms.

• Client-Centric Focus: Work will be oriented towards delivering solutions that meet client needs and enhance their experience with Zensar's ESaaS offerings.

• Innovation Culture: Encouragement to explore new technologies and approaches within the Salesforce ecosystem.

Work Schedule: The standard work schedule is typically Monday to Friday, aligning with Indian business hours. However, given the "Remote OK" status and the nature of global client work, some flexibility may be expected, particularly for critical project phases or cross-time-zone collaboration.

📝 Enhancement Note: The "Remote OK" designation implies that while the role is based in Pune, candidates may have the option to work remotely, either fully or on a hybrid basis. This offers flexibility, but understanding the specific team's expectations regarding office presence for collaboration is advisable.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.

2. Technical Assessment: A coding challenge or technical interview focused on Salesforce Apex, Triggers, LWC, and JavaScript. This may involve debugging, writing code snippets, or explaining solutions to technical problems.

3. Technical Interview(s): In-depth discussions with hiring managers and senior technical team members to evaluate technical depth, architectural thinking, problem-solving skills, and experience with the Salesforce platform.

4. Portfolio Review: Presentation of selected case studies and code samples to demonstrate practical application of skills, process understanding, and impact.

5. Final Interview: Discussion with a senior leader to assess leadership potential, strategic thinking, communication skills, and alignment with Zensar's culture and values.

Portfolio Review Tips:

• Highlight Impact: For each portfolio item, clearly articulate the business problem, your specific role and contribution, the technical solution implemented, and the measurable business impact (e.g., improved efficiency, reduced errors, enhanced client satisfaction, revenue growth).

• Showcase Technical Prowess: Present well-structured, commented, and efficient code. For LWC/JavaScript, emphasize responsive design and user experience considerations.

• Demonstrate Problem-Solving: Be ready to walk through a complex technical challenge you faced, detailing your thought process, the steps you took to resolve it, and the lessons learned.

• Tailor to the Role: Focus on examples that align with Salesforce development, LWC, JavaScript, and ideally, experience with client-facing platforms or ESaaS concepts.

• Be Prepared for Questions: Anticipate questions about your code, design choices, trade-offs made, and how you would approach similar challenges in the future.

Challenge Preparation:

• Practice Coding: Revisit Salesforce Apex, SOQL, Triggers, and modern JavaScript/LWC best practices. Practice writing efficient, scalable, and secure code.

• Review Design Patterns: Familiarize yourself with common Salesforce design patterns and architectural principles.

• Understand ESaaS Concepts: Research Zensar's ESaaS offerings and how Salesforce platforms are leveraged in such models.

• Prepare STAR Method Responses: For behavioral questions, prepare examples using the STAR method (Situation, Task, Action, Result) to showcase your experience in leadership, problem-solving, and collaboration.

📝 Enhancement Note: The interview process is typical for a senior technical role. The emphasis on a portfolio review and technical assessment highlights the practical, hands-on nature of this position. Preparing specific examples of LWC/JavaScript development is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Salesforce Platform: Core development and operational environment.

• Apex: Server-side code for business logic.

• Salesforce Triggers: For automating processes based on data changes.

• Lightning Web Components (LWC): For modern, performant frontend development.

• JavaScript: Essential for LWC and potentially other client-side scripting.

• HTML5/CSS3: For building user interfaces.

• SOQL/SOSL: For querying Salesforce data.

• Visual Studio Code (VS Code) with Salesforce Extensions: Standard IDE for Salesforce development.

Analytics & Reporting:

• Salesforce Reports & Dashboards: For monitoring platform performance and key metrics.

• Possibly BI Tools: Depending on integration needs, tools like Tableau, Power BI, or similar might be used for deeper analytics on platform usage and client data.

CRM & Automation:

• Salesforce CRM: As the underlying platform.

• Salesforce Flow / Process Builder: For declarative automation.

• Integration Tools: Potentially MuleSoft, Jitterbit, or custom API integrations for connecting the ESaaS platform with other systems.

📝 Enhancement Note: Proficiency in core Salesforce development tools, particularly Apex and LWC, is paramount. Understanding how these tools integrate and support a broader ESaaS offering is key. Familiarity with modern IDEs like VS Code is expected.

👥 Team Culture & Values

Operations Values:

• "Experience-Led Everything": A core Zensar value emphasizing user-centric design, client satisfaction, and creating impactful digital experiences. This translates to building reliable, intuitive, and efficient platforms.

• Client Focus: A commitment to understanding and meeting client needs, ensuring that technical solutions directly contribute to client success and Zensar's value proposition.

• Innovation & Agility: Encouragement to explore new technologies, adopt agile methodologies, and continuously improve processes and solutions.

• Collaboration & Teamwork: Emphasis on working together effectively, sharing knowledge, and supporting colleagues to achieve common goals.

• Nurturing & Empowering: Fostering a supportive environment where individuals are encouraged to learn, grow, and take ownership of their work.

Collaboration Style:

• Cross-Functional Integration: Active collaboration with product management, business analysts, QA, and other engineering teams to ensure seamless platform development and delivery.

• Open Communication: Encouraging transparency, sharing feedback constructively, and maintaining open lines of communication with team members and stakeholders.

• Proactive Problem-Solving: Working collaboratively to identify potential issues early and collectively devise solutions.

• Knowledge Sharing: Participating in team meetings, code reviews, and internal forums to share expertise and best practices.

📝 Enhancement Note: Zensar's stated values, particularly "experience-led everything" and "Client Focus," directly shape the day-to-day work and expectations for this role. The culture is geared towards delivering high-quality, client-impactful solutions through collaborative and agile practices.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of ESaaS Platform: Managing and enhancing a sophisticated client-facing platform with evolving business requirements and technical demands.

• Scalability & Performance: Ensuring the Salesforce platform can scale to accommodate growth in users, data, and transaction volumes while maintaining optimal performance.

• Integration Complexity: Integrating the Salesforce ESaaS platform with other internal or external systems, requiring robust API management and data synchronization strategies.

• Rapid Technological Evolution: Keeping pace with the constant advancements in the Salesforce platform and JavaScript technologies to leverage new features and maintain a competitive edge.

• Balancing Innovation with Stability: Introducing new features and technologies while ensuring the stability and reliability of a critical client-facing application.

Learning & Development Opportunities:

• Advanced Salesforce Certifications: Pursuing certifications like Salesforce Certified Platform Architect or specialized cloud certifications.

• Deep Dive into LWC & JavaScript: Becoming an expert in modern frontend development within the Salesforce ecosystem.

• Exposure to Enterprise Architecture: Gaining experience in designing and managing complex enterprise-level solutions.

• Mentorship & Leadership: Developing leadership skills by guiding junior team members and contributing to strategic technical decisions.

• Industry Conferences & Training: Opportunities to attend Salesforce events (e.g., Dreamforce) and specialized technical training.

📝 Enhancement Note: The challenges are typical for a senior technical role managing a critical platform. The growth opportunities are substantial, offering a path towards deep technical expertise or broader leadership roles within Zensar.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the development of a complex Salesforce feature from concept to deployment. What was your approach, and what was the outcome?" (Focus on process, leadership, and impact).

• "How do you ensure the scalability and performance of your Apex code and LWC components, especially under heavy load?" (Prepare to discuss governor limits, efficient querying, asynchronous processing, and frontend optimization techniques).

• "Walk us through a challenging integration you've worked on. What were the technical hurdles, and how did you overcome them?" (Highlight problem-solving, API knowledge, and data integrity measures).

Company & Culture Questions:

• "How do you align your technical solutions with a company's 'experience-led everything' philosophy?" (Relate your past work to client satisfaction, user experience, and business impact).

• "Describe your experience working in an Agile/Scrum environment. What is your role in sprint planning and retrospectives?" (Showcase collaboration, adaptability, and commitment to iterative improvement).

Portfolio Presentation Strategy:

• Structure: Organize your portfolio presentation logically, perhaps by project type or by skill area (e.g., Apex/Triggers, LWC/JavaScript).

• Storytelling: For each case study, tell a compelling story that highlights the problem, your solution, and the tangible results. Use visuals where possible (screenshots, architecture diagrams).

• Code Walkthrough: Be prepared to present and explain selected code snippets, emphasizing clarity, efficiency, and best practices.

• Quantify Impact: Whenever possible, use metrics and data to demonstrate the value of your work (e.g., X% increase in efficiency, Y% reduction in errors, Z% improvement in user adoption).

• Engage: Be interactive. Encourage questions and be ready to discuss trade-offs and alternative approaches.

📝 Enhancement Note: Preparing concrete examples that showcase both technical depth (Apex, LWC, JS) and leadership/problem-solving skills is key. Demonstrating an understanding of Zensar's "experience-led" philosophy will be advantageous.

📌 Application Steps

To apply for this operations technology position:

• Submit your application directly through the Oracle Cloud career portal using the provided URL.

• Portfolio Preparation: Curate a selection of your strongest Salesforce development projects, focusing on Apex, Triggers, LWC, and JavaScript. Highlight projects that demonstrate complex problem-solving, user interface design, and significant business impact. Prepare to discuss your code and design decisions in detail.

• Resume Optimization: Ensure your resume clearly lists your Salesforce development experience, specific skills (Apex, LWC, JavaScript, Triggers), years of experience, and any relevant Salesforce certifications. Quantify achievements wherever possible.

• Interview Practice: Practice articulating your experience using the STAR method and prepare to discuss technical challenges and solutions. Rehearse your portfolio presentation to ensure a clear, concise, and impactful delivery.

• Company Research: Review Zensar's website, understand their "experience-led everything" philosophy, and research their ESaaS offerings. Prepare questions that demonstrate your engagement and understanding of their business.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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