Environmental Services EVS Supervisor - UI Health EVS

📍 Job Overview

Job Title: Environmental Services (EVS) Supervisor - UI Health EVS

Company: Aramark

Location: Chicago, IL, United States

Job Type: Full-Time

Category: Facility Operations Management / Healthcare Support

Date Posted: May 10, 2026

Experience Level: 2-5 Years (with 1-2 years management experience)

Remote Status: On-site

🚀 Role Summary

• Oversee and direct daily operations for Environmental Services (EVS) within a healthcare facility, ensuring adherence to stringent safety and sanitation standards.

• Implement and manage facility solutions, driving operational efficiency and client satisfaction through effective leadership and process management.

• Develop and mentor a team of EVS professionals, fostering a culture of continuous improvement, high performance, and talent development.

• Manage budget, labor, supply, and inventory costs to achieve financial targets, including P&L oversight and profitability.

📝 Enhancement Note: This role is situated within a healthcare environment (UI Health), which implies a critical need for rigorous infection control, patient safety protocols, and specialized cleaning procedures beyond standard facility management. The focus on "facility solutions" and "client expectations" suggests a strong emphasis on service delivery and operational excellence within a contracted service model.

📈 Primary Responsibilities

• Model exemplary leadership behaviors, prioritizing safety, quality, and service excellence for employees, clients, and consumers in all EVS operations.

• Implement and enforce comprehensive safety and sanitation standards across all operational areas to ensure a compliant and healthy environment.

• Cultivate strong client relationships by understanding their needs, communicating progress, and demonstrating value through effective service delivery (STAR selling model, WEST customer service).

• Manage P&L statements and ensure the completion and maintenance of financial reports, directly contributing to the achievement of client and company financial targets.

• Drive revenue growth and manage budgets effectively, implementing robust cost controls for labor, supplies, and inventory to optimize profitability.

• Understand and leverage performance metrics, data, and order/inventory trends to educate teams on key drivers impacting margins and operational efficiency.

• Embrace and utilize all Aramark standard processes and systems, minimizing the need for custom or manual reporting to ensure data integrity and streamline operations.

• Facilitate and support new business development and client retention activities through exceptional service delivery and proactive engagement.

📝 Enhancement Note: The responsibilities highlight a blend of operational oversight, people management, financial acumen, and client relations. The explicit mention of "STAR selling model" and "WEST as the foundation for delivering excellent customer service" indicates a structured approach to client interaction and service delivery that candidates should be prepared to discuss.

🎓 Skills & Qualifications

Education: Bachelor's degree or equivalent experience.

Experience: Minimum of 3 years of experience in Environmental Services or a related field, with at least 1-2 years in a supervisory or management role.

Required Skills:

• Leadership & People Management: Proven ability to lead, motivate, and develop a team, fostering a positive work environment and driving performance.

• Facility Operations Management: Expertise in overseeing daily operations, workflow, and resource allocation for EVS departments.

• Budgeting & Financial Acumen: Demonstrated experience in budget management, cost control (labor, supplies, inventory), and P&L oversight.

• Safety & Sanitation Standards: In-depth knowledge and application of healthcare-specific safety, sanitation, and infection control protocols.

• Client Relationship Management: Ability to build and maintain strong rapport with clients, understand their needs, and ensure satisfaction.

• Performance Metrics Analysis: Skill in understanding, tracking, and acting upon key performance indicators (KPIs) to improve operational efficiency and financial results.

• Process Improvement: Aptitude for identifying operational inefficiencies and implementing solutions to enhance productivity and reduce costs.

Preferred Skills:

• Healthcare EVS Experience: Prior experience specifically within a hospital or healthcare facility setting.

• Lean/Six Sigma Methodologies: Familiarity with process improvement frameworks to drive efficiency.

• Inventory & Supply Chain Management: Experience in managing stock levels, ordering, and controlling supply costs effectively.

• Talent Acquisition & Development: Experience in recruiting, onboarding, and developing team members.

📝 Enhancement Note: The "up to 2 years in a management role" suggests that candidates with strong supervisory experience but not necessarily full departmental management will be considered. The emphasis on "equivalent experience" for the degree requirement opens the door for candidates with extensive practical experience in lieu of formal education.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Operational Workflow Optimization: Documented examples of how you have streamlined EVS workflows, improved efficiency, and reduced turnaround times in previous roles.

• Safety & Compliance Initiatives: Case studies showcasing your implementation of safety protocols, sanitation procedures, and compliance measures, ideally within a healthcare context.

• Team Development & Training Programs: Evidence of creating or implementing training programs for EVS staff, focusing on skill enhancement, safety, and service quality.

• Budget Management & Cost Reduction Projects: Examples of managing operational budgets, controlling costs (labor, supplies), and achieving financial targets, with quantifiable results.

Process Documentation:

• Standard Operating Procedures (SOPs): Ability to develop, document, and implement clear SOPs for all EVS tasks, ensuring consistency and quality.

• Performance Tracking & Reporting: Experience in setting up and maintaining systems for tracking team performance, operational metrics, and financial outcomes.

• Client Reporting Frameworks: Examples of creating client-facing reports that effectively communicate operational status, achievements, and areas for improvement.

📝 Enhancement Note: Given the healthcare setting, a portfolio demonstrating a strong understanding of infection control protocols and their integration into daily EVS operations would be highly advantageous. Quantifiable improvements in key metrics like patient satisfaction scores related to cleanliness, reduction in hospital-acquired infections (if attributable to EVS), and cost savings will be crucial.

💵 Compensation & Benefits

Salary Range: $25.00 per hour.

Explanation: This is Aramark’s stated good faith and reasonable estimate of the compensation for this position as of the time of posting, based on the provided information.

Benefits:

• Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans.

• Work/Life Resources: Support services to assist employees with personal and professional challenges.

• Retirement Savings: 401(k) plan for long-term financial planning.

• Paid Time Off: Including Parental Leave.

• Disability Coverage: Protection against income loss due to disability.

• Other Benefits: Subject to eligibility, location, and legal requirements.

Working Hours: Full-time, likely involving standard business hours with potential for extended hours or weekend/holiday coverage as dictated by healthcare facility needs. The role is on-site.

📝 Enhancement Note: The salary is fixed at $25.00/hour, indicating a specific pay band for this role. The benefits package is comprehensive and typical for a large service organization like Aramark, with specific mentions of parental leave and work/life resources that can be attractive to candidates.

🎯 Team & Company Context

🏢 Company Culture

Industry: Food & Facilities Management Services; Healthcare Support Services.

Company Size: Aramark is a large, global company with tens of thousands of employees worldwide, operating in 15 countries. This implies a structured corporate environment with established processes and career pathways.

Founded: Aramark was founded in 1960. This long history suggests stability and a well-developed corporate infrastructure.

Team Structure:

• This role is part of the Environmental Services (EVS) department, likely within a larger Aramark facilities management division serving UI Health.

• The EVS Supervisor will manage a team of EVS technicians and report to a higher-level EVS Manager or a Facilities Director overseeing the entire UI Health account.

Methodology:

• Data-Driven Operations: Emphasis on understanding and utilizing performance metrics to drive efficiency and profitability.

• Process Standardization: Adoption of Aramark's established processes and systems to ensure consistency and scalability.

• Client-Centric Service: Focus on meeting and exceeding client expectations through proactive service delivery and relationship management.

Company Website: http://www.aramarkcareers.com

📝 Enhancement Note: Aramark's mission "Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet" underscores a strong service-oriented culture. The company's commitment to equal employment opportunity and non-discrimination is also a key aspect of its culture.

📈 Career & Growth Analysis

Operations Career Level: This position represents a mid-level supervisory role in facility operations management, specifically within the critical domain of Environmental Services in a healthcare setting. It requires a combination of hands-on operational knowledge and leadership capabilities.

Reporting Structure: The EVS Supervisor typically reports to an EVS Manager or a broader Facilities Management Director. They, in turn, will manage a team of EVS Technicians and potentially other support staff.

Operations Impact: The EVS Supervisor plays a crucial role in maintaining the health, safety, and overall patient experience within UI Health. Their effectiveness directly impacts patient outcomes, regulatory compliance, and the client's satisfaction with Aramark's service. Efficient operations contribute significantly to Aramark's profitability on the account.

Growth Opportunities:

• Advancement within EVS: Potential to move into roles such as EVS Manager, Account Manager, or Director of EVS within Aramark, overseeing larger or more complex accounts.

• Cross-Functional Mobility: Opportunities to transition into other facility management roles or operational leadership positions within Aramark's diverse service sectors (e.g., food services, business dining, corrections).

• Skill Development: Continuous learning in healthcare compliance, advanced cleaning technologies, leadership development, and financial management through Aramark's training programs and resources.

📝 Enhancement Note: The "up to 2 years in a management role" combined with a bachelor's degree requirement suggests this role is designed for individuals ready for their first significant supervisory step or those looking to formalize their management experience. Growth potential is strong within Aramark's large operational footprint.

🌐 Work Environment

Office Type: This is an on-site role within a busy healthcare facility (UI Health). The "office" will be a combination of administrative space for planning and reporting, and direct oversight of operational areas (patient rooms, common areas, surgical suites, etc.).

Office Location(s): Chicago, Illinois, specifically within the UI Health campus. This is a major urban medical center.

Workspace Context:

• Dynamic & Demanding: The environment is fast-paced, requiring adaptability to changing needs and priorities within a hospital setting.

• Collaborative & Interdependent: Close interaction with clinical staff, other facility teams, and Aramark colleagues is essential.

• Tool & Technology Access: Will likely have access to standard EVS equipment, cleaning supplies, and Aramark's operational management systems for reporting and communication. Personal Protective Equipment (PPE) will be mandatory for certain tasks and areas.

Work Schedule: While the core hours may be standard business hours, the nature of healthcare operations often requires flexibility. This could include early mornings, evenings, weekends, or holidays to ensure continuous 24/7 coverage and oversight of essential EVS functions.

📝 Enhancement Note: Candidates should be prepared for the inherent pressures and demands of a healthcare environment, including exposure to various medical situations and the critical importance of maintaining sterile and safe conditions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call with an HR representative or hiring manager to assess basic qualifications, experience, and cultural fit.

• Manager Interview: In-depth discussion with the hiring manager (EVS Manager or Director) focusing on leadership style, operational experience, problem-solving abilities, and understanding of healthcare EVS.

• Team/Peer Interview: Potential for interaction with other EVS supervisors or team members to gauge collaboration skills and team dynamics.

• Scenario-Based Questions: Expect questions related to managing difficult employee situations, handling client complaints, responding to emergencies, and implementing safety protocols.

Portfolio Review Tips:

• Quantify Achievements: For any process improvement or cost-saving initiative, provide specific metrics (e.g., "reduced supply costs by 15%," "improved cleaning scores by 10 points," "decreased staff turnover by 8%").

• Healthcare Focus: Highlight any experience or knowledge related to healthcare-specific EVS challenges, such as infection control, hazardous waste management, or patient room cleaning protocols.

• Leadership Examples: Be prepared to discuss specific instances where you mentored an employee, resolved a team conflict, or motivated your team to achieve a difficult goal.

• Process Documentation Samples: If possible, include anonymized samples of SOPs, training materials, or client reports you have developed.

Challenge Preparation:

• Operational Scenario: You might be presented with a hypothetical situation (e.g., a sudden outbreak requiring enhanced cleaning, a staffing shortage during a busy period) and asked to outline your immediate actions and long-term strategy.

• Budget Management: Be ready to discuss how you would approach managing a budget, identifying cost-saving opportunities, and justifying expenditures.

• Client Interaction: Prepare to role-play a conversation with a demanding client or a dissatisfied employee.

📝 Enhancement Note: The interview process will likely assess not only technical EVS knowledge but also leadership potential, problem-solving skills, and the ability to operate effectively within a structured corporate environment like Aramark and a demanding client environment like a hospital.

🛠 Tools & Technology Stack

Primary Tools:

• EVS Equipment: Standard professional cleaning machinery, tools, and supplies.

• Personal Protective Equipment (PPE): Gowns, gloves, masks, eye protection, etc., as required by healthcare standards.

• Aramark Operational Systems: Proprietary software for scheduling, task management, inventory, reporting, and payroll.

• Communication Tools: Email, internal messaging platforms, potentially mobile applications for task assignment and tracking.

Analytics & Reporting:

• EVS Performance Dashboards: Internal Aramark or client-provided systems for monitoring key metrics (e.g., cleanliness scores, incident reports, labor costs).

• Financial Reporting Software: Tools for P&L tracking, budget variance analysis, and cost control reporting.

CRM & Automation:

• Client Relationship Management (CRM): While not a direct sales role, Aramark's approach may involve CRM-like functionalities for managing client interactions and satisfaction data.

• Workflow Automation: Potential use of systems to automate task assignments, schedules, and inventory reordering processes.

📝 Enhancement Note: While specific software names are not provided, candidates should be comfortable with standard facility management software, digital reporting tools, and potentially mobile applications for on-the-ground operations management. Familiarity with healthcare-specific EVS software would be a significant plus.

👥 Team Culture & Values

Operations Values:

• Service Excellence: A fundamental commitment to delivering high-quality services that meet or exceed client expectations.

• Safety & Compliance: An unwavering dedication to maintaining a safe and compliant environment for all stakeholders.

• Teamwork & Collaboration: Fostering a supportive atmosphere where team members work together towards common goals.

• Integrity & Accountability: Upholding ethical standards and taking responsibility for actions and outcomes.

• Efficiency & Cost Management: Striving for operational efficiency and prudent management of resources to ensure profitability.

Collaboration Style:

• Cross-Functional Integration: The role requires seamless collaboration with hospital clinical staff, administrative departments, and other Aramark service teams to ensure integrated operations.

• Proactive Communication: Regular updates and clear communication with direct reports, supervisors, and clients are essential.

• Feedback Loop: An expectation of open communication, providing and receiving feedback to drive continuous improvement in processes and performance.

📝 Enhancement Note: Aramark's emphasis on "doing great things for each other, our partners, our communities, and our planet" suggests a culture that values positive impact, mutual respect, and responsible corporate citizenship.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Teams: Leading a team with varying levels of experience, motivation, and educational backgrounds, ensuring consistent performance and adherence to standards.

• High-Stakes Environment: Operating within a healthcare facility where errors can have significant consequences for patient health and safety.

• Balancing Client Demands & Company Standards: Meeting unique client needs while adhering to Aramark's operational protocols and financial objectives.

• Resource Constraints: Effectively managing labor, supplies, and equipment within budgetary limitations.

• Adapting to Evolving Healthcare Protocols: Staying current with new infection control guidelines, cleaning technologies, and regulatory requirements in the healthcare industry.

Learning & Development Opportunities:

• Healthcare EVS Certifications: Opportunities to gain specialized certifications relevant to healthcare environmental services.

• Leadership Training Programs: Access to Aramark's internal leadership development programs to enhance management and strategic planning skills.

• Industry Conferences & Seminars: Potential to attend industry events focused on facility management, healthcare operations, and EVS best practices.

• Mentorship: Guidance from experienced Aramark managers and leaders within the healthcare sector.

📝 Enhancement Note: This role offers a significant opportunity to gain deep expertise in healthcare facility management, a highly specialized and in-demand field. The challenges presented are typical of supervisory roles in critical service industries and serve as excellent learning opportunities.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience managing a team in a high-pressure environment. How do you ensure performance and morale?" (Focus on leadership style, motivation techniques, and conflict resolution).

• "How would you approach developing a new cleaning protocol for a high-risk area, such as an ICU or operating room?" (Highlight understanding of sanitation, infection control, and SOP development).

Company & Culture Questions:

• "What do you know about Aramark and our mission? How do you see yourself contributing to our service-oriented culture?" (Research Aramark's values, mission, and recent news).

• "How do you ensure your team adheres to strict safety and sanitation standards, especially in a healthcare setting?" (Connect to your understanding of compliance, training, and accountability).

Portfolio Presentation Strategy:

• STAR Method: For behavioral questions, use the Situation, Task, Action, Result (STAR) method to structure your responses and showcase concrete achievements.

• Quantifiable Data: Whenever possible, present your accomplishments with specific numbers and metrics to demonstrate impact.

• Healthcare Relevance: Tailor your examples to highlight experience or knowledge relevant to healthcare environments, even if your direct experience is in a different sector.

• Problem-Solution Framing: When discussing challenges, focus on how you identified the problem, the steps you took to solve it, and the positive outcomes.

📝 Enhancement Note: Candidates should be prepared to discuss their understanding of healthcare EVS standards and demonstrate how their leadership and operational skills align with Aramark's values and the demands of the UI Health account.

📌 Application Steps

To apply for this Environmental Services EVS Supervisor position:

• Submit your application through the Aramark careers portal via the provided URL.

• Resume Optimization: Ensure your resume clearly highlights your supervisory experience (1-2 years minimum), any facility management or EVS-specific responsibilities, and your experience with budget management and safety protocols. Tailor keywords to match the job description (e.g., "EVS," "Environmental Services," "Supervisor," "Healthcare," "Sanitation," "Budget Management," "P&L").

• Portfolio Preparation: Gather examples of process improvements, team management initiatives, and cost-saving measures. Be ready to discuss these using the STAR method. If you have experience in healthcare EVS, prepare specific examples of your contributions to patient safety and infection control.

• Interview Practice: Rehearse answers to common interview questions related to leadership, operational challenges, client relations, and safety compliance. Be prepared to articulate your understanding of healthcare EVS requirements.

• Company Research: Familiarize yourself with Aramark's mission, values, and operations, particularly their healthcare division. Understand the importance of UI Health as a major medical institution.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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