Director - UX

📍 Job Overview

Job Title: Director - UX (BI Reporting & Dashboards)

Company: Marriott International

Location: Bethesda, MD (Hybrid) / Remote (for candidates outside commuting distance)

Job Type: Full time

Category: User Experience (UX) Design / BI & Analytics Design

Date Posted: March 17, 2026

Experience Level: 8+ Years

Remote Status: Hybrid / Remote Eligible

🚀 Role Summary

• This Director-level UX role is pivotal in shaping the user experience for Marriott's enterprise Business Intelligence (BI) reporting and dashboard products.

• The position demands a strategic blend of UX expertise, design leadership, and a deep understanding of translating complex data into intuitive, actionable insights for data-driven decision-making.

• As an individual contributor, you will collaborate closely with cross-functional teams including data product owners, business analytics, data science, and reporting groups to deliver best-in-class digital experiences.

• The focus is on creating elegant design systems and interaction patterns that enhance usability and visual appeal for complex data visualization and reporting platforms.

📝 Enhancement Note: The role title "Director - UX" combined with the responsibilities points towards a senior individual contributor or a lead role within the UX function for BI products, rather than a people management position. The emphasis on "individual contributor" reporting into the BI and Analytics organization further clarifies this. The hybrid/remote flexibility based on commuting distance is a key detail for candidates.

📈 Primary Responsibilities

• End-to-End UX Design Leadership: Lead the complete UX design lifecycle for BI reporting and dashboard products, from initial concept and ideation through to final delivery and iteration.

• Design System Development & Maintenance: Create, evolve, and maintain comprehensive design systems, including visual standards, UI components, and interaction patterns specifically tailored for BI and data visualization tools.

• Information Architecture & Interaction Design: Develop intuitive information architecture, user flows, wireframes, and high-fidelity interactive prototypes that simplify complex data structures and enhance user comprehension.

• Data Visualization Design: Drive innovation in data visualization techniques and dashboard interactivity to create compelling and easily digestible visual representations of complex datasets.

• User-Centric Design & Research: Employ a range of user research methodologies, including user interviews, surveys, usability testing, and A/B testing, to gather insights and inform design decisions and iterative improvements.

• Cross-Functional Collaboration: Partner effectively with data product managers, business analysts, data scientists, and reporting/BI engineers to ensure designs are technically feasible, business-aligned, and deliver maximum user value.

• Stakeholder Communication & Advocacy: Clearly articulate design rationale, present design solutions, and champion user needs to senior leadership and diverse stakeholder groups through compelling storytelling and presentations.

• Quality Assurance & UAT: Ensure the quality and usability of shipped products by actively participating in user acceptance testing (UAT) and leveraging user feedback and analytics data.

• Foster Design Excellence: Cultivate a team culture that values feedback, encourages continuous learning, and promotes design excellence within the BI and analytics domain.

📝 Enhancement Note: The responsibilities highlight a strong focus on ownership, strategic design thinking, and the ability to influence product direction through user-centered design principles within a data-intensive environment. The inclusion of "self-service analytics experiences" indicates a move towards empowering end-users.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in User Experience (UX), Human-Computer Interaction (HCI), Design, Computer Science, or a closely related field.

Experience:

• A minimum of 8 years of progressive experience in UX design, product design, or interaction design, with a significant portion dedicated to complex digital products.

• Demonstrated experience designing and delivering web-based dashboards, enterprise reporting platforms, or complex data visualization tools.

Required Skills:

• Expert UX/UI & Interaction Design: Deep mastery of UX principles, UI design best practices, and sophisticated interaction design techniques.

• Portfolio of Complex Digital Products: A strong, well-curated portfolio showcasing end-to-end UX design work, particularly for BI, analytics, or data visualization tools, with clear demonstration of problem-solving and design impact.

• Data Translation & Simplification: Proven ability to distill complex data and business logic into understandable and actionable user interfaces.

• Design Systems Expertise: Experience in developing, implementing, and maintaining robust design systems and style guides.

• User Research & Usability Testing: Proficient in planning and executing various user research methods, including usability testing, surveys, and analyzing results to drive design iteration.

• Agile Development Environment: Experience working effectively within fast-paced, agile, and cross-functional product development teams.

• Communication & Presentation Skills: Exceptional ability to articulate design ideas, present complex concepts clearly, and manage stakeholder expectations effectively.

• Visual Design Acumen: Strong aesthetic sensibility with meticulous attention to detail in visual design elements.

Preferred Skills:

• Motion Design & Animation: Experience incorporating motion design or animation principles to enhance data visualization and user engagement.

• BI Tool Familiarity: Practical experience or deep understanding of major BI platforms such as Power BI, Tableau, or Looker.

• Enterprise-Scale Product Design: Experience balancing user needs, business objectives, and technical constraints in large-scale digital product development.

• Facilitation & Storytelling: Superior skills in facilitating design workshops, workshops, and crafting compelling narratives around design solutions.

• Design System Management: Advanced capabilities in managing and scaling design systems across multiple products or platforms.

📝 Enhancement Note: The requirement for a strong portfolio specifically showcasing BI, analytics, or data visualization is critical. Candidates should prepare case studies that highlight their process for handling complex data and translating it into user-friendly interfaces, demonstrating quantifiable impact where possible.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies of Complex Data Projects: Showcase 2-3 in-depth case studies detailing your process for designing BI reporting dashboards or complex data visualization tools. Highlight the problem, your approach, the design solutions, and the outcomes.

• Demonstration of Design System Contribution: Include examples of how you have contributed to or created design systems, style guides, or component libraries, emphasizing their application to data products.

• User Research & Iteration Evidence: Provide evidence of how user research and testing informed your design decisions, including examples of iterations based on feedback or data.

• Wireframes, Flows, and High-Fidelity Designs: Present a range of artifacts demonstrating your proficiency across the UX design spectrum, from initial conceptualization to polished visual designs.

• ROI or Impact Metrics: Whenever possible, quantify the impact of your designs, such as improvements in user efficiency, data comprehension, decision-making speed, or adoption rates.

Process Documentation:

• Workflow Design & Optimization: Demonstrate your ability to map out and optimize user workflows for data analysis, reporting, and dashboard interaction.

• User-Centered Design Methodology: Clearly articulate your systematic approach to user research, persona development, journey mapping, and concept validation.

• Collaboration & Handoff Protocols: Illustrate how you collaborate with engineering and product teams, including your process for design handoff and ensuring design fidelity during implementation.

• Data-Driven Design Iteration: Detail your process for using analytics, A/B testing results, and user feedback to continuously refine and improve existing designs.

📝 Enhancement Note: For this role, the portfolio should strongly emphasize the candidate's ability to tackle data complexity and translate it into elegant, functional UX. Demonstrating experience with enterprise-level tools and design systems will be crucial.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Coverage:

  • Medical, Dental, and Vision Insurance
  • Health Care Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (FSA)

• Financial Well-being:

  • 401(k) Plan with potential company match
  • Stock Purchase Plan
  • Life Insurance
  • Disability Insurance (Short-term and Long-term)
  • Accident Insurance

• Work-Life Integration & Perks:

  • Marriott Property Discounts
  • Commuter Benefits
  • Employee Assistance Program (EAP)
  • Childcare Discounts
  • Adoption Expense Reimbursements
  • Paid Parental Leave
  • Educational Assistance programs
  • Paid Sick Leave (Washington Applicants Only)

Working Hours:

• Standard full-time workweek, typically 40 hours per week.

• Hybrid work model allows for flexibility, with specific in-office days to be determined in collaboration with the team. Remote work is an option for candidates outside of the Bethesda commuting distance.

📝 Enhancement Note: The salary range is an estimate based on industry data for a Director-level UX role in a high-cost-of-living area. Marriott's comprehensive benefits package is a significant draw, particularly the travel discounts and extensive health and financial planning options. The hybrid/remote policy is explicitly tied to commuting distance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality & Travel Services

Company Size: Marriott International is the world's largest hotel company, employing tens of thousands of associates globally. This scale offers opportunities for broad impact and exposure to diverse business challenges.

Founded: Marriott was founded in 1927, bringing a long history of innovation and customer service to the hospitality industry.

Team Structure:

• Reporting: This Director-level UX role reports into the BI and Analytics organization, indicating a strong focus on data-driven insights and tools.

• Collaboration: The role requires close partnership with Data Product teams, Business Analytics, Data Science, and Reporting/BI groups, fostering a highly collaborative, cross-functional environment.

• UX Domain: While an individual contributor, the role operates within a broader UX community (implied) that likely contributes to overall design standards and best practices across the company.

Methodology:

• Data-Driven Design: The core function revolves around leveraging data and analytics to inform design decisions and create impactful BI solutions.

• Agile Product Development: Operations are conducted within an agile framework, emphasizing iterative development, flexibility, and rapid response to changing business needs.

• User-Centricity: A commitment to understanding and serving user needs through research and testing is fundamental to the design process.

Company Website: https://www.marriott.com/

📝 Enhancement Note: Marriott's vast scale and established presence in the hospitality industry mean that BI and analytics are critical for optimizing operations, customer experience, and strategic planning. The UX team plays a key role in making these complex data insights accessible and actionable for a wide range of internal users.

📈 Career & Growth Analysis

Operations Career Level: This position is classified as a Director-level UX role, signifying a senior individual contributor with significant responsibility and influence over product strategy and design execution within the BI and Analytics domain. It requires a deep level of expertise and the ability to operate autonomously.

Reporting Structure: The role reports into the BI and Analytics organization, working closely with product management, data science, and engineering teams. While an individual contributor, there is potential for informal leadership and mentorship within the design community.

Operations Impact: The Director of UX for BI Reporting & Dashboards has a direct impact on Marriott's ability to leverage data for strategic decision-making. By creating intuitive and effective tools, this role empowers users across the organization to gain critical insights, optimize operations, enhance guest experiences, and drive business growth.

Growth Opportunities:

• Specialization Depth: Deepen expertise in UX for data analytics, data visualization, and enterprise BI platforms, becoming a recognized authority in this niche.

• Cross-Functional Leadership: Expand influence by leading design initiatives across multiple data products and collaborating with senior leaders in various business units.

• Design System Evolution: Take a leading role in evolving and scaling Marriott's design system for data-intensive applications, potentially influencing broader design standards.

• Industry Acumen: Develop a comprehensive understanding of the hospitality industry's data challenges and opportunities, positioning oneself as a valuable strategic partner.

• Potential for Future Leadership: While currently an individual contributor, demonstrated success and leadership in this role can pave the way for future management opportunities within UX or product organizations.

📝 Enhancement Note: For candidates aspiring to senior UX roles, this position offers a chance to specialize in a high-demand area (BI/data UX) within a globally recognized company. The opportunity to shape critical data tools provides significant strategic impact.

🌐 Work Environment

Office Type: Marriott HQ in Bethesda, MD operates on a hybrid model. This suggests a modern office setting designed to support both focused work and collaborative sessions.

Office Location(s): The primary location is Bethesda, MD (7750 Wisconsin Ave, Bethesda, MD 20814). Candidates outside of commuting distance will be considered for remote positions.

Workspace Context:

• Collaborative Spaces: The hybrid model implies the availability of meeting rooms, brainstorming areas, and shared workspaces designed to foster interaction and teamwork.

• Technology & Tools: Access to a robust technology infrastructure, including necessary hardware, software, and digital collaboration tools, is expected to support UX design and remote work.

• Cross-Functional Interaction: The role necessitates frequent interaction with diverse teams (product, engineering, data science, analytics), fostering a dynamic and communicative work environment.

Work Schedule:

• Standard 40-hour workweek with a hybrid arrangement providing flexibility.

• The specific balance of in-office vs. remote work will be agreed upon with the hiring manager, accommodating the needs of both the employee and the team's collaborative requirements.

📝 Enhancement Note: The hybrid/remote flexibility is a key aspect of the work environment. Candidates should clarify expectations regarding in-office days if based within commuting distance, or confirm remote work arrangements if applicable.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review applications and conduct an initial screening call to assess basic qualifications and fit.

• Portfolio Presentation & UX Deep Dive: Candidates will be asked to present their portfolio, focusing on relevant case studies. This will be followed by in-depth discussions about their UX process, design decisions, and problem-solving approaches.

• Cross-Functional Interviews: Interviews with key stakeholders from BI, Analytics, Data Science, and Product Management to assess collaboration skills, communication, and understanding of the data domain.

• Design Challenge (Potential): A practical exercise or case study may be assigned to evaluate problem-solving skills, design thinking, and ability to translate complex requirements into design solutions.

• Final Round/Leadership Interview: A discussion with senior leadership to assess strategic thinking, leadership potential, and overall cultural fit.

Portfolio Review Tips:

• Curate for Relevance: Select case studies that most closely align with designing for BI, data visualization, complex dashboards, or enterprise applications.

• Tell a Story: Structure your presentations around the user problem, your design process, the challenges faced, your solutions, and the measurable impact of your work.

• Showcase Your Process: Clearly articulate your methodologies for research, ideation, prototyping, testing, and iteration. Detail why you made specific design choices.

• Highlight Data Complexity: Emphasize how you approached and simplified complex data structures and analytical requirements.

• Quantify Impact: Use metrics wherever possible to demonstrate the success of your designs (e.g., improved efficiency, adoption rates, better decision-making).

• Design System Examples: If relevant, show how you've worked with or contributed to design systems.

Challenge Preparation:

• Understand BI/Analytics: Familiarize yourself with common BI tools (Power BI, Tableau, Looker) and the typical challenges users face when interacting with data, reporting, and dashboards.

• Practice Data Visualization Principles: Review best practices for data visualization to ensure clear, accurate, and effective representation of information.

• Prepare to Articulate Trade-offs: Be ready to discuss how you balance user needs, business goals, and technical constraints.

• Think About Scalability: Consider how your design solutions would scale across a large organization like Marriott.

📝 Enhancement Note: The emphasis on a strong portfolio showcasing BI/data visualization UX and the ability to articulate design rationale for complex data problems will be critical for success in the interview process.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design Software: Figma, Sketch, Adobe XD, or similar industry-standard tools for wireframing, prototyping, and high-fidelity design.

• Prototyping Tools: InVision, Axure RP, or built-in capabilities within design software for creating interactive prototypes.

• Design System Management: Tools and methodologies for managing design systems (e.g., Storybook, Zeroheight, internal platforms).

Analytics & Reporting:

• BI Platforms (Familiarity): Power BI, Tableau, Looker, QlikView, or similar enterprise-grade business intelligence and data visualization tools. Understanding their UX implications is key.

• Web Analytics Tools: Google Analytics, Adobe Analytics (or similar) for understanding user behavior on digital platforms.

• Data Analysis Tools: Proficiency with Excel, SQL, or basic data analysis techniques to understand data patterns and user needs.

Collaboration & Project Management:

• Project Management Software: Jira, Asana, Trello, or similar for tracking tasks and project progress within an agile framework.

• Communication Platforms: Slack, Microsoft Teams for real-time team communication and collaboration.

• Documentation Tools: Confluence, Google Workspace, or similar for creating and sharing design documentation, research findings, and process guidelines.

📝 Enhancement Note: While hands-on experience with specific BI tools is preferred, a deep understanding of the UX principles behind them and the ability to design intuitive interfaces for data-heavy applications is paramount. Familiarity with design system implementation is also highly valued.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A commitment to understanding and serving the needs of internal users who rely on BI data to make critical decisions.

• Data-Driven Excellence: A core belief in leveraging data to inform strategy, design, and business outcomes.

• Innovation: Encouraging new ideas and approaches to data visualization, reporting, and analytics to enhance user experience and business value.

• Collaboration: Fostering a team environment where diverse perspectives are valued, and cross-functional partnerships are strong.

• Continuous Improvement: Always seeking ways to optimize processes, designs, and user experiences through feedback and iteration.

Collaboration Style:

• Cross-Functional Integration: Expect a highly collaborative environment where UX designers work hand-in-hand with product managers, data scientists, business analysts, and engineers.

• Feedback-Rich Environment: A culture that encourages open feedback, constructive criticism, and collaborative problem-solving to elevate design quality.

• Agile & Iterative: Work processes are likely to be agile, emphasizing flexibility, adaptability, and iterative development cycles.

• Knowledge Sharing: A proactive approach to sharing learnings, best practices, and design insights across teams and relevant communities.

📝 Enhancement Note: Marriott's "People First" culture likely extends to its internal operations teams, emphasizing respect, collaboration, and a shared commitment to business success. The focus on data-driven decisions will be a key cultural tenet for this role.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Data: Designing for complex, enterprise-level data sets and analytical requirements can be inherently challenging, requiring strong problem-solving skills.

• Diverse User Needs: Catering to a wide range of users with varying levels of data literacy and analytical needs within a large organization.

• Balancing Technical Constraints: Integrating sophisticated UX designs within the technical limitations and existing architecture of enterprise BI platforms.

• Driving Adoption: Ensuring that newly designed BI tools and dashboards are effectively adopted and utilized by the target user base.

• Staying Ahead of Trends: Keeping pace with rapidly evolving data visualization techniques, BI technologies, and UX best practices.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities for advanced training in data visualization, UX for analytics, or specific BI tool ecosystems.

• Industry Conferences & Certifications: Potential support for attending relevant UX, data analytics, or hospitality industry conferences and obtaining certifications.

• Mentorship: Access to senior UX leaders and data analytics professionals for guidance and career development.

• Cross-Disciplinary Exposure: Gaining deep insights into various aspects of Marriott's business through collaboration with analytics, data science, and operational teams.

• Leadership Development: Opportunities to hone leadership skills through project leadership, stakeholder management, and potential mentorship roles.

📝 Enhancement Note: This role offers a unique opportunity to specialize in a critical and growing area of UX design within a stable, global organization. The challenges are significant but come with substantial learning and growth potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex dashboard or reporting interface. What was the user problem, your approach to simplifying the data, and the outcome?" (Focus on process, data translation, and impact.)

• "How do you approach building or contributing to a design system for enterprise applications, especially those dealing with data?" (Highlight system thinking, scalability, and collaboration.)

• "Walk us through your process for conducting user research for a data visualization tool. What methods did you use, and how did the findings influence your design?" (Emphasize user-centricity, research rigor, and iteration.)

Company & Culture Questions:

• "What interests you about Marriott International and specifically this role within our BI and Analytics organization?" (Research Marriott's mission, values, and recent initiatives in technology or data.)

• "How do you foster collaboration with data scientists and engineers who may have different priorities or perspectives?" (Demonstrate ability to build bridges and communicate effectively.)

Portfolio Presentation Strategy:

• Prioritize BI/Data Cases: Lead with your strongest case studies related to data visualization, dashboards, or complex analytics interfaces.

• Detail Your 'Why': For each design decision, explain the rationale behind it, referencing user research, data insights, or UX principles.

• Showcase Iterations: Present how your designs evolved based on feedback, testing, or changing requirements.

• Be Prepared for Technical Questions: Understand the general capabilities and limitations of common BI tools.

• Highlight Collaboration: Mention key partners and how you worked together to achieve the project goals.

📝 Enhancement Note: Candidates should prepare to discuss their experience with data complexity and their ability to translate it into user-friendly interfaces. Demonstrating a strategic, data-informed approach to UX will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Oracle Cloud portal link provided.

• Tailor Your Resume: Ensure your resume highlights experience with UX design for data visualization, BI reporting, dashboards, and complex enterprise applications. Use keywords from the job description and quantify achievements where possible.

• Curate Your Portfolio: Select and refine 2-3 key case studies that best demonstrate your expertise in designing for data, BI tools, and complex user workflows. Ensure clear problem statements, process explanations, design artifacts, and measurable outcomes.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on your process, decision-making, and the impact of your work. Be ready to articulate your UX philosophy for data-driven products.

• Research Marriott: Understand Marriott's business, its position in the hospitality industry, and its commitment to technology and data analytics. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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