Director, IT Business & Product Strategy

📍 Job Overview

Job Title: Director, IT Business & Product Strategy

Company: EZCORP

Location: Corporate Remote Texas (Midland, Texas, United States)

Job Type: FULL_TIME

Category: IT Strategy & Operations

Date Posted: 2025-10-03

Experience Level: 10+ Years

Remote Status: On-site (with remote flexibility within Texas)

🚀 Role Summary

• Strategic leadership role partnering with the CTO to align IT initiatives with overarching business and product strategies.

• Drives operational efficiency and financial discipline within the IT department, ensuring alignment with company growth objectives.

• Oversees the IT product roadmap, project portfolio, and delivery execution to maximize business value and customer impact.

• Manages IT financial planning, budgeting, and reporting processes to ensure fiscal responsibility and optimize resource allocation.

• Facilitates executive-level communication and provides strategic guidance to support C-suite decision-making.

📝 Enhancement Note: While the location is listed as "Corporate Remote Texas," the AI interpretation suggests an "On-site" work arrangement. Given the "Corporate Remote Texas" designation, this likely implies a remote role for candidates located within Texas, with potential expectations for occasional on-site presence at a corporate office for key meetings or events, particularly in the Midland, Texas area. This role is positioned as a senior strategic function within IT, focusing on the intersection of technology, finance, and business outcomes.

📈 Primary Responsibilities

• Product Roadmap & Delivery:

  • Oversee IT "Runaway" teams and initiatives to ensure effective technology engagement and execution, driving alignment with strategic goals.
  • Lead the definition and prioritization of the product roadmap, ensuring it aligns with financial targets and overarching company objectives.
  • Maintain a comprehensive, unified view of the IT portfolio of programs, projects, and strategic initiatives, enabling clear visibility and decision-making.
  • Define, document, and validate functional and technical requirements in close collaboration with business stakeholders to ensure solutions meet critical needs.
  • Partner with delivery teams to shape optimal solution designs, ensuring alignment with defined business outcomes and expected ROI.
  • Ensure all IT solutions and processes comply with enterprise architecture standards, robust cybersecurity frameworks, and relevant regulatory requirements.
  • Facilitate regular program updates, meticulously tracking progress, identifying potential risks, and developing proactive mitigation strategies.
  • Support and contribute to governance forums, including steering committees and Quarterly Business Reviews (QBRs), and prepare executive/board-level reporting.

• Financial Management & Planning:

  • Lead the IT budgeting, forecasting, and financial reporting processes, ensuring fiscal discipline and alignment with strategic investment priorities.
  • Monitor IT expenditures against budget, proactively identifying variances, analyzing underlying cost drivers, and recommending corrective actions.
  • Deliver clear, actionable insights through intuitive dashboards and reports that highlight financial health, investment performance, and potential optimization opportunities.
  • Collaborate with IT leadership, procurement, and finance teams to optimize vendor contracts, refine resource allocation strategies, and drive overall cost efficiency.

• Operations & Strategy Support:

  • Manage CTO-level communications, including preparing leadership updates, board materials, and compelling cross-functional presentations that convey strategic direction and operational status.

  • Partner with IT leaders to monitor strategic priorities, foster accountability across teams, and ensure timely and effective execution of key initiatives.

  • Identify, champion, and implement process improvements and best practices across all IT business operations to enhance efficiency and effectiveness.

  • Serve as a key strategic advisor to the CTO, providing expert guidance on organizational design, strategic resource planning, and high-impact initiatives that shape the future of IT.

📝 Enhancement Note: The responsibilities highlight a blend of strategic product ownership, rigorous financial oversight, and executive-level operational support. The emphasis on "IT Runaway teams" suggests a focus on ongoing operational systems and projects, not just new development. The role requires a strong ability to translate technical initiatives into business value and financial impact, a critical skill for senior operations and strategy roles.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Business, Finance, Information Technology, Computer Science, or a closely related field.

• MBA or equivalent advanced degree is strongly preferred, indicating a desire for candidates with advanced business acumen.

Experience:

• 10+ years of progressive experience in IT business management, financial planning and analysis (FP&A), and program/portfolio leadership roles.

• Demonstrated success in managing complex, cross-functional IT initiatives from conception through completion.

Required Skills:

• IT Financial Management: Deep expertise in IT budgeting, forecasting, cost optimization, vendor management, and financial reporting.

• Strategic Planning & Portfolio Oversight: Proven ability to develop and execute IT strategies, manage a diverse portfolio of projects, and align technology investments with business goals.

• Product Management Fundamentals: Strong grasp of product roadmap definition, prioritization, requirements gathering, and stakeholder alignment.

• Agile & Digital Transformation: Familiarity with digital platforms, cloud infrastructure (e.g., AWS, Azure, GCP), and agile delivery models (Scrum, Kanban).

• Executive Communication & Stakeholder Engagement: Exceptional ability to communicate complex technical and financial information clearly and concisely to diverse audiences, including C-suite executives and board members.

• Program & Project Management: Proficiency in managing large-scale IT initiatives, tracking progress, identifying risks, and implementing mitigation strategies.

• Process Improvement: Experience in identifying and implementing process enhancements to drive operational efficiency and effectiveness within IT.

• Governance & Compliance: Understanding of enterprise architecture principles, cybersecurity best practices, and relevant regulatory frameworks.

Preferred Skills:

• Business Acumen: Strong understanding of the pawn industry, consumer lending, or related financial services sectors.

• Data Analysis & Visualization: Proficiency in using data to drive insights and inform decision-making, with experience in BI tools.

• Organizational Design: Experience contributing to or influencing IT organizational structures and resource planning.

• Chief of Staff Experience: Direct experience in a Chief of Staff or similar strategic support role to a CTO or CIO.

📝 Enhancement Note: The qualifications emphasize a blend of technical understanding, strong financial acumen, and sophisticated business strategy skills. The preference for an MBA and "Chief of Staff-like" experience signals that EZCORP is looking for a highly strategic and business-minded IT leader who can operate at a senior executive level. The "Technical background is a strong asset" implies that while not strictly mandatory, candidates with a solid foundation in IT concepts will have an advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Strategic Alignment Showcase: Examples demonstrating how IT initiatives were directly linked to specific business objectives, revenue targets, or cost-saving goals. This should include clear articulation of the business problem and the IT solution's impact.

• Financial Management Case Studies: Documentation or case studies illustrating experience with IT budgeting, forecasting, vendor contract negotiation, and cost optimization efforts, with quantifiable results.

• Product Roadmap & Prioritization Examples: Visual representations or descriptions of product roadmaps developed or managed, including the methodology used for prioritization and stakeholder alignment.

• Cross-functional Project Delivery: Evidence of successfully leading or contributing to complex, cross-functional IT projects, showcasing collaboration with various departments and successful delivery outcomes.

Process Documentation:

• Workflow Design and Optimization: Examples of documented IT business processes (e.g., budgeting, project intake, vendor management) and demonstrated improvements made to these workflows for efficiency and effectiveness.

• Requirements Definition: Samples of functional and technical requirements documentation, showcasing clarity, completeness, and collaboration with stakeholders.

• Performance Measurement & Reporting: Examples of dashboards, reports, or KPIs developed to track IT financial performance, project progress, and operational efficiency, highlighting insights derived.

• Governance Frameworks: Documentation or descriptions of governance processes implemented or supported, such as steering committees, QBRs, or compliance adherence procedures.

📝 Enhancement Note: For a Director-level role focused on strategy and business management, the portfolio should emphasize strategic impact and measurable business outcomes, rather than just technical execution. The candidate should be prepared to discuss how they've used data and process improvements to drive financial discipline and align IT with business priorities.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Competitive Compensation: Includes base salary and potential for bonuses, reflecting the senior level of the position.

• Generous Bonus Potential: Performance-based bonuses tied to individual, team, and company objectives, particularly relevant for a strategic leadership role.

• Great Benefits: Comprehensive health, dental, and vision insurance; retirement savings plans (e.g., 401k with company match); paid time off (PTO), including vacation, sick leave, and holidays; potential for life insurance and disability coverage.

• Professional Development: Opportunities for continued learning, certifications, and attendance at industry conferences.

• Remote Work Flexibility: While based in Texas, the "Corporate Remote Texas" designation suggests flexibility for eligible candidates within the state.

Working Hours:

• Standard full-time hours are typically 40 hours per week. However, given the senior strategic nature of this role, there may be an expectation for flexibility to meet business needs, attend critical meetings, and ensure timely execution of responsibilities, especially during peak periods or project launches.

📝 Enhancement Note: The salary range is an estimate based on publicly available data for similar roles in the specified region and experience level. EZCORP's mention of "Competitive Compensation" and "Generous Bonus Potential" indicates that the total compensation package will be attractive for a senior hire.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services, specifically focused on the Pawn Industry and providing short-term cash solutions. EZCORP is also involved in e-commerce solutions and digital lending platforms.

Company Size: While not explicitly stated in the provided text, EZCORP is described as a "growing team" and a "leading provider" with operations in the US, Mexico, and Latin America. This suggests a medium to large-sized organization with established operations and expansion plans.

Founded: 1989 in Austin, Texas. This indicates a company with a long history and established presence, now adopting a "start-up, purpose-driven mentality" for innovation.

Team Structure:

• IT Business Management Function: This role operates as a key partner to the Chief Technology Officer (CTO), suggesting a dedicated function focused on IT strategy, financial management, and operational alignment.

• Reporting Structure: The Director will report directly to the CTO, indicating a high level of visibility and direct influence on IT leadership decisions.

• Cross-functional Collaboration: Expected to collaborate extensively with various IT teams (delivery, cybersecurity, architecture) and business stakeholders across the organization to ensure alignment and drive strategic initiatives.

Methodology:

• Agile & Innovative: The company emphasizes a "start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA." This suggests a culture that values quick adaptation, creative solutions, and iterative development.

• Data-Driven Decision Making: The role is expected to provide "actionable insights that enable data-driven decisions," highlighting a commitment to using data for strategic planning and operational improvements.

• Customer-Centricity: EZCORP's mission to "provide access to short-term cash for every person – everywhere!" and its focus on "industry-leading customer experience" underscore a customer-centric approach that should influence IT strategies.

Company Website: [EZCORP Company URL - Placeholder: https://www.ezcorp.com/]

📝 Enhancement Note: EZCORP is positioning itself as an evolving company, blending its established history with a forward-thinking, agile approach to technology and business. The IT Business & Product Strategy role will be crucial in navigating this transformation, bridging the gap between operational realities and strategic ambitions.

📈 Career & Growth Analysis

Operations Career Level: This is a Director-level position, signifying a senior leadership role within the IT department. It requires extensive experience and the ability to influence strategic direction. The role is responsible for significant operational and financial oversight, directly supporting a C-level executive (CTO).

Reporting Structure: The Director reports directly to the Chief Technology Officer (CTO). This intimate reporting relationship suggests close collaboration, direct access to executive decision-making, and significant responsibility for executing the CTO's strategic vision.

Operations Impact: This role has a profound impact on revenue and business decisions by:

• Ensuring IT investments are strategically aligned with business goals and deliver tangible ROI.

• Optimizing IT operational efficiency and financial performance, directly contributing to cost management.

• Driving product roadmap definition and execution, which can lead to new revenue streams or improved customer acquisition/retention.

• Providing critical data-driven insights that inform high-level business and technology strategies.

Growth Opportunities:

• Strategic Leadership Expansion: Potential to move into higher executive IT roles (e.g., VP of IT, CIO) or expand responsibilities within business strategy functions.

• Industry Specialization: Deepen expertise within the financial services or pawn industry, becoming a recognized leader in IT strategy for this niche.

• Product Development Influence: Further shape the company's digital product offerings and technology investments, driving innovation and market competitiveness.

• Mentorship & Team Development: Opportunity to build and lead a team of IT business management professionals, fostering talent and best practices within the organization.

• Cross-functional Leadership: Gain exposure to and potentially lead broader strategic initiatives that span beyond IT, impacting the entire organization's transformation.

📝 Enhancement Note: The Director role is a critical stepping stone for experienced IT professionals looking to transition into more strategic and executive-level positions. The direct partnership with the CTO provides unparalleled exposure to top-tier decision-making and the opportunity to shape the future technological direction of EZCORP.

🌐 Work Environment

Office Type: The designation "Corporate Remote Texas" suggests a hybrid or flexible remote model. While the role is remote, it's tied to a corporate function within Texas. This could mean that while daily work is remote, there might be an expectation for periodic on-site visits to corporate offices (likely in the Midland area or other EZCORP hubs) for strategic meetings, team building, or key project milestones.

Office Location(s): The primary derived location is Midland, Texas. However, "Corporate Remote Texas" implies that candidates residing anywhere within Texas may be considered, provided they can meet any occasional on-site requirements.

Workspace Context:

• Collaborative & Strategic: The role requires close collaboration with the CTO and other IT/business leaders. The environment likely fosters open communication and strategic discussions, even in a remote setting.

• Technology-Enabled: As a Director of IT Business & Product Strategy, the candidate will likely have access to and utilize a robust suite of IT tools, analytics platforms, and communication technologies to perform their duties effectively.

• Dynamic & Evolving: Given EZCORP's "start-up, purpose-driven mentality," the work environment is likely fast-paced and adaptable, requiring professionals who can thrive amidst change and drive innovation.

Work Schedule:

• A standard 40-hour work week is expected, but flexibility is often a hallmark of senior strategic roles. The candidate should be prepared to dedicate the necessary time to fulfill responsibilities, which may include occasional extended hours to meet deadlines, support critical projects, or participate in executive-level discussions.

📝 Enhancement Note: The "Corporate Remote Texas" phrasing is key. It signifies a remote-first approach for Texas-based employees, but candidates should be prepared for the possibility of required on-site presence, especially given the senior leadership nature of the role and its proximity to the CTO.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and cover letter to assess alignment with the core requirements, particularly experience in IT business management, financial planning, and strategic leadership.

• Hiring Manager Interview: A discussion with the hiring manager (likely the CTO or a senior IT executive) to delve into your experience, strategic thinking, and understanding of IT's role in business growth. Expect questions about managing IT budgets, product roadmaps, and supporting executive leadership.

• Panel/Team Interviews: Meetings with key stakeholders, including other IT leaders, finance representatives, and potentially business unit leaders. These interviews will assess your collaboration skills, ability to influence, and understanding of cross-functional dynamics.

• Case Study/Presentation: A common element for senior strategy roles. You may be asked to prepare a presentation on a hypothetical or past strategic challenge, demonstrating your analytical, problem-solving, and communication skills. This is where your portfolio will be critical.

• Final Executive Interview: Potentially an interview with an even more senior executive (e.g., CEO, CFO) to assess cultural fit and overall strategic alignment.

Portfolio Review Tips:

• Quantify Impact: For every project or initiative in your portfolio, clearly articulate the quantifiable results. Use metrics like cost savings, revenue generated, efficiency improvements (percentage or time saved), or ROI.

• Strategic Narrative: Frame your portfolio items not just as tasks completed, but as strategic solutions to business problems. Explain the "why" behind your actions and how they contributed to broader organizational goals.

• Process & Tool Proficiency: Showcase examples of process improvements you've implemented or managed. Highlight your experience with IT financial management tools, project portfolio management (PPM) software, and business intelligence platforms.

• Tailor to the Role: Emphasize experiences most relevant to EZCORP's stated needs: IT financial discipline, product roadmap management, strategic alignment, and executive support. If you have experience in financial services or similar industries, make sure those contributions are prominent.

• Clarity and Conciseness: Present your portfolio in a clear, well-organized manner, whether it's through a digital presentation, a dedicated website, or a well-structured document. Be prepared to walk through key examples effectively.

Challenge Preparation:

• Strategic Problem Solving: Be ready to discuss how you would approach common IT strategy challenges, such as optimizing IT spend, prioritizing competing projects, or driving digital transformation in a growing company.

• Financial Acumen: Prepare to articulate how you would manage an IT budget, forecast expenses, and justify technology investments to executive leadership.

• Stakeholder Management: Practice explaining complex technical or financial concepts to non-technical audiences and demonstrate how you build consensus and manage expectations.

• EZCORP Research: Understand EZCORP's business model, market position, and stated goals. Think about how IT strategy can directly support their mission in the pawn and short-term lending industry.

📝 Enhancement Note: The interview process for a Director-level role will be rigorous and focused on strategic capabilities. A well-curated portfolio that demonstrates quantifiable achievements and strategic thinking will be essential for success. The case study or presentation component is a prime opportunity to showcase these skills.

🛠 Tools & Technology Stack

Primary Tools:

• IT Financial Management Software: Experience with budgeting, forecasting, and spend tracking tools (e.g., SAP, Oracle Financials, Anaplan, specialized IT FP&A tools).

• Project Portfolio Management (PPM) Tools: Familiarity with platforms like ServiceNow, Jira Portfolio, Microsoft Project Online, or similar for managing the IT project pipeline.

• Business Intelligence (BI) & Analytics Platforms: Proficiency in tools for data analysis, reporting, and dashboard creation (e.g., Tableau, Power BI, QlikView) to derive actionable insights.

• Enterprise Resource Planning (ERP) Systems: Understanding of how IT integrates with and supports core ERP functionalities, potentially including SAP, Oracle, or Microsoft Dynamics.

• Collaboration & Communication Suites: Advanced proficiency with Microsoft 365 (Teams, SharePoint, Outlook) or Google Workspace.

Analytics & Reporting:

• Data Warehousing & ETL Tools: Familiarity with concepts and tools for data aggregation and transformation.

• Reporting Frameworks: Experience in designing and delivering regular operational and strategic reports to various stakeholder levels.

• Dashboarding Tools: Expertise in creating dynamic, insightful dashboards for monitoring IT performance, financial health, and project status.

CRM & Automation:

• CRM Systems: Understanding of how CRM platforms (e.g., Salesforce) integrate with IT operations and business processes.

• Workflow Automation Tools: Familiarity with tools that can automate IT business processes, such as ServiceNow workflows, Zapier, or RPA solutions.

• Integration Platforms: Knowledge of how different systems (ERP, CRM, IT Service Management) are integrated to ensure data consistency and process flow.

📝 Enhancement Note: While specific tools aren't listed, the role's responsibilities strongly imply a need for proficiency in financial planning software, PPM tools, and BI platforms. Candidates should be prepared to discuss their experience with these types of systems and how they've leveraged them to drive efficiency and strategic decision-making.

👥 Team Culture & Values

Operations Values:

• Innovation & Agility: Embracing a "start-up, purpose-driven mentality" means valuing creative problem-solving, quick adaptation to change, and a willingness to experiment with new approaches to IT strategy and operations.

• Data-Driven Decision Making: A core tenet, expecting professionals to leverage data analytics to inform all strategic decisions, measure performance, and identify opportunities for improvement.

• Customer Focus: Aligning IT initiatives with the goal of enhancing the customer experience and supporting the company's mission to provide accessible financial solutions.

• Accountability & Execution: A strong emphasis on taking ownership of strategic priorities, driving them to completion, and demonstrating measurable results.

• Collaboration & Partnership: Fostering a culture where IT works closely with business units and other functions to achieve shared objectives, acting as a strategic partner rather than a support function.

Collaboration Style:

• Proactive Partnership: Encouraging IT leaders to actively engage with business stakeholders, understand their needs, and proactively offer strategic technology solutions.

• Transparent Communication: Maintaining open lines of communication regarding IT strategy, project status, financial performance, and potential risks.

• Cross-Functional Teamwork: Valuing and facilitating collaboration across different IT disciplines (e.g., architecture, security, delivery) and between IT and business departments.

• Feedback & Continuous Improvement: Fostering an environment where constructive feedback is welcomed and used to refine processes, strategies, and team dynamics.

📝 Enhancement Note: The culture is described as a blend of established operational rigor ("leading provider") and innovative dynamism ("start-up mentality"). Candidates should demonstrate an ability to thrive in this environment, balancing strategic foresight with hands-on execution and strong interpersonal skills.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Stability: Navigating the need to adopt new technologies and agile methodologies while ensuring the stability and security of a growing financial services platform.

• Driving Transformation in a Traditional Industry: Implementing modern IT strategies and processes within a company operating in a sector that may have established, traditional practices.

• Resource Optimization: Effectively managing IT budgets and resources to meet ambitious growth and innovation goals, potentially with competing priorities.

• Executive Alignment: Continuously ensuring that IT strategies and investments are fully aligned with the evolving priorities of the CTO and other C-suite executives.

• Data Integration & Utilization: Consolidating and leveraging data from disparate systems to provide a unified view for strategic decision-making.

Learning & Development Opportunities:

• Advanced Strategic Frameworks: Opportunity to deepen knowledge in strategic planning methodologies, portfolio management best practices, and digital transformation frameworks.

• Industry Expertise: Gaining in-depth understanding of the fintech and short-term lending industry, understanding the unique technology challenges and opportunities.

• Executive Leadership Skills: Developing advanced executive communication, negotiation, and influence skills through direct collaboration with the CTO and other senior leaders.

• Technology Trends: Staying abreast of emerging technologies relevant to financial services and e-commerce, and assessing their potential application for EZCORP.

• Mentorship: Potential to be mentored by the CTO and to mentor junior members of the IT business management team.

📝 Enhancement Note: This role presents significant challenges related to driving change and optimizing resources, but these are also fertile grounds for professional growth. The ability to navigate these challenges effectively will be a key indicator of success and a driver of career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you successfully aligned an IT project portfolio with overarching business objectives. What was your process, and what were the quantifiable outcomes?" (Focus on strategic alignment, portfolio management, and ROI demonstration.)

• "How would you approach developing and managing the IT budget for a growing company like EZCORP, ensuring both fiscal discipline and support for innovation?" (Prepare to discuss budgeting methodologies, cost optimization strategies, and justifying investments.)

Company & Culture Questions:

• "Based on your understanding of EZCORP, what do you see as the biggest IT strategic challenge or opportunity facing the company?" (Demonstrate your research and strategic thinking applied to EZCORP's context.)

• "How do you foster a collaborative relationship between IT and business units, particularly in a remote or hybrid environment?" (Focus on communication, partnership, and understanding business needs.)

Portfolio Presentation Strategy:

• The STAR Method: Structure your portfolio examples using the Situation, Task, Action, Result (STAR) method for clear and concise storytelling.

• Visual Storytelling: Use charts, graphs, and concise summaries to illustrate your achievements. For financial aspects, clearly show budget vs. actuals, cost savings, or ROI calculations. For roadmaps, visualize prioritization matrices or timeline progress.

• Focus on Impact: For each example, clearly articulate the business problem, your strategic approach, the actions taken, and the quantifiable results. Emphasize how your work contributed to revenue growth, cost reduction, or operational efficiency.

• Anticipate Questions: Be ready to elaborate on any aspect of your portfolio, including challenges faced, alternative approaches considered, and lessons learned.

• EZCORP Relevance: Whenever possible, draw parallels between your past experiences and EZCORP's current situation, industry, or stated goals.

📝 Enhancement Note: Preparation should focus on demonstrating strategic leadership, financial acumen, and the ability to translate technical initiatives into tangible business value. Candidates should be ready to articulate their impact with data and present their experience compellingly, especially during any case study or portfolio review.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday link: https://ezcorp.wd12.myworkdayjobs.com/ezcorp/job/Corporate-Remote-Texas/Director--IT-Business---Product-Strategy_JR121951

• Portfolio Customization: Review your professional portfolio and select 2-3 key projects or initiatives that best showcase your experience in IT business management, financial planning, product strategy, and executive support. Quantify the impact of each.

• Resume Optimization: Tailor your resume to highlight keywords and responsibilities mentioned in this job description, such as "IT financial management," "product roadmap," "strategic planning," "portfolio oversight," "CTO support," and "process improvement." Emphasize your 10+ years of experience and any relevant education (MBA).

• Interview Preparation: Practice answering common strategy and leadership questions using the STAR method. Prepare a concise narrative for your key portfolio items and research EZCORP's business, mission, and recent news.

• Company Research: Deeply understand EZCORP's position in the pawn and short-term lending industry, their focus on digital transformation, and their "start-up, purpose-driven mentality." Consider how IT strategy can directly support their growth and customer experience goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.