Digital Product Designer

📍 Job Overview

Job Title: Digital Product Designer
Company: Four Hands
Location: Austin, TX
Job Type: Full-Time
Category: Digital Product Design / UX/UI Design
Date Posted: 2026-02-09T16:29:21
Experience Level: 2-5 Years
Remote Status: On-site

🚀 Role Summary

• Spearhead the evolution of Four Hands’ digital product ecosystem by designing intuitive, inspiring, and high-performing user experiences across digital platforms.
• Collaborate cross-functionally with product, engineering, digital merchandising, marketing, and creative services to translate business objectives into elegant design solutions.
• Drive design excellence, contribute to a scalable design system, and shape customer engagement with the Four Hands brand through thoughtful digital interactions.
• Apply user-centered design principles and best practices in interaction and visual design to solve complex problems and elevate end-to-end user journeys.

📝 Enhancement Note: This role is positioned within a growing design discipline at Four Hands, emphasizing the opportunity to influence and shape the digital product strategy and design system. The candidate will be mentored by the Associate Director of Digital Product Design, indicating a focus on professional development and skill enhancement in a dynamic environment.

📈 Primary Responsibilities

• Develop comprehensive design deliverables, including user flows, wireframes, interactive prototypes, and production-ready UI assets.
• Transform intricate business requirements and user needs into simple, intuitive, and accessible digital experiences.
• Actively contribute to the expansion and governance of the Four Hands design system, ensuring consistent application and adherence to guidelines across all digital products.
• Leverage user-centered design principles to critically analyze problems, devise effective solutions, and enhance overall user journeys.
• Apply advanced visual design craft and interaction design best practices throughout all phases of the product development lifecycle.
• Provide mentorship and guidance to design intern(s), fostering their professional growth, confidence, and understanding of real-world product design challenges.
• Integrate user feedback, behavioral data, and key insights into iterative design decision-making processes.
• Champion accessibility, usability, and inclusive design principles to ensure equitable experiences for all users across all digital touchpoints.
• Balance customer needs with overarching business objectives to deliver holistic, scalable, and impactful design solutions.
• Partner closely with product managers to meticulously clarify requirements, define success metrics, and collaboratively shape product strategy.
• Maintain strong collaborative relationships with engineering teams to ensure design feasibility, accurate implementation, and post-launch optimization.
• Actively participate in design reviews and cross-functional critiques, articulating design rationale, trade-offs, and proposed solutions with clarity.
• Support the Associate Director in presenting design work to key stakeholders and contributing to strategic cross-functional planning initiatives.
• Assist in maintaining and enhancing the design system through the creation of new components, thorough documentation, and updated guidelines.
• Contribute to the continuous improvement of design workflows, tools, and processes to enhance team efficiency and elevate overall design quality.
• Engage in team rituals and ceremonies that promote alignment, maintain quality standards, and foster a culture of continuous improvement.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and team collaboration, with a strong emphasis on design system contribution, user advocacy (accessibility, usability), and cross-functional partnership. The mentorship aspect for interns suggests a need for strong communication and leadership potential.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field is typically expected for this level of role. A strong portfolio can often substitute for formal education.

Experience: 2-4+ years of professional experience in UX/UI design, Digital Product Design, Interaction Design, or a similar role, with a demonstrated track record of end-to-end product design.

Required Skills:

• A strong, comprehensive portfolio showcasing end-to-end product design work, including detailed examples of interaction design, visual design, and system thinking.
• Proven experience designing for both web-based platforms and responsive/mobile environments.
• High proficiency with modern design and prototyping tools, with a strong preference for Figma.
• Demonstrated understanding of and experience with design systems, including contribution to or utilization of component libraries and style guides.
• Deep understanding of user-centered design principles and methodologies.
• Experience in applying user feedback and behavioral data to inform design decisions.
• Strong collaboration and communication skills, with the ability to work effectively with product managers, engineers, and other stakeholders.
• Experience advocating for and implementing accessibility, usability, and inclusive design standards.
• Ability to balance customer needs with business objectives to create effective solutions.

Preferred Skills:

• Familiarity with front-end development technologies such as HTML, CSS, and React, enabling better collaboration with engineering.
• Prior experience designing for B2B, eCommerce, retail, or SaaS environments.
• Experience mentoring junior designers or design interns.
• Understanding of front-end development principles and how design translates to code.

📝 Enhancement Note: The emphasis on a "strong portfolio demonstrating end-to-end product design work" is critical. Candidates should be prepared to showcase a range of projects that highlight their process from discovery through to final UI, including problem-solving, iteration, and measurable outcomes. Figma proficiency is a key technical requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 detailed case studies that illustrate your end-to-end product design process, from initial problem definition to final solution.
• Clearly articulate the user problem or business challenge addressed in each project.
• Detail your specific role and contributions within each project, especially in collaborative settings.
• Demonstrate your approach to user research, ideation, wireframing, prototyping, and visual design.
• Include examples of how you applied user-centered design principles and incorporated user feedback or data.
• Showcase your understanding of design systems, including how you contributed to or utilized them.
• Highlight projects that demonstrate your ability to balance user needs with business objectives.
• For each project, clearly define the success metrics and any measurable outcomes achieved.

Process Documentation:

• Candidates are expected to detail their personal design process, which should include:
  • Workflow design and optimization strategies.
  • Methods for translating complex requirements into user-friendly interfaces.
  • Techniques for collaborating with cross-functional teams (Product, Engineering, Marketing).
  • Approaches to incorporating user feedback and data into design iterations.
  • Experience with iterative design and agile development methodologies.
  • Contribution to or maintenance of design systems, including documentation and component creation.

📝 Enhancement Note: The portfolio is paramount for this role. It should not just display polished final designs but also the strategic thinking, problem-solving methodology, and iterative process behind them. Candidates should be ready to discuss their design system contributions and how they ensure design consistency and scalability.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Digital Product Designer with 2-5 years of experience in Austin, TX, a competitive salary range is estimated to be between $85,000 - $115,000 annually. This range can vary based on the candidate's specific experience, portfolio strength, and interview performance.

Benefits:

• Comprehensive health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• 401(k) retirement plan with potential company match.
• Employee discounts on Four Hands products.
• Opportunities for professional development and training.
• Potential for performance-based bonuses.
• Supportive and collaborative work environment.
• Access to a growing design system and modern design tools.

Working Hours: The standard working hours are expected to be approximately 40 hours per week, typical for a full-time role. While the position is on-site, Four Hands may offer some flexibility, though specific arrangements should be discussed during the interview process.

📝 Enhancement Note: Salary is estimated based on Glassdoor, LinkedIn Salary, and industry reports for UX/UI Designers in Austin, TX. Benefits are typical for a company of Four Hands' size and industry standing, with specific details to be confirmed during the hiring process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Furniture Design & Wholesale. Four Hands operates in the dynamic furniture and décor industry, serving both trade customers (interior designers, large retailers) and the broader market. This industry requires a keen understanding of aesthetics, market trends, and efficient B2B/B2C e-commerce operations. Company Size: Over 800 employees. This indicates a well-established company with a structured organization, offering opportunities for growth and cross-functional collaboration, while still maintaining a dynamic and growing culture. Founded: 1996. With over 25 years in business, Four Hands has a strong foundation and a proven track record, positioning it as a stable and experienced player in its market.

Team Structure:

• The Digital Product Design team is likely part of a broader Digital or Technology department.
• The role reports to the Associate Director of Digital Product Design, indicating a clear reporting structure and opportunities for mentorship.
• The designer will collaborate closely with Product Managers, Engineers, Digital Merchandising, Marketing, and Creative Services, emphasizing a highly cross-functional working environment.

Methodology:

• Focus on user-centered design principles to solve problems and elevate end-to-end experiences.
• Utilization and evolution of a scalable design system for consistency and efficiency.
• Data-driven decision-making, incorporating user feedback and behavioral data.
• Agile methodologies are likely employed, given the collaboration with engineering and the iterative nature of product development.
• Emphasis on continuous improvement of workflows, tools, and processes to enhance design quality and efficiency.

Company Website: https://www.fourhands.com/

📝 Enhancement Note: Four Hands positions itself as a fast-growing, dynamic company that invests in its people. The company's core values ("Be open and honest," "Reach for excellence," "Act with responsibility," "Value the whole person," "Enjoy the journey") suggest a culture that prioritizes integrity, high performance, personal growth, and a positive work experience.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Digital Product Designer with 2-4+ years of experience. It is an individual contributor role focused on execution and design craft, with opportunities to mentor interns and contribute to strategic design system development. It sits above an entry-level or junior designer but below a Senior or Lead Designer role.

Reporting Structure: The Digital Product Designer will report directly to the Associate Director of Digital Product Design. This provides a clear line of mentorship and guidance, with opportunities to learn from experienced leadership and present work to higher levels of management.

Operations Impact: The designer's work directly impacts customer engagement and brand perception across Four Hands' digital platforms. By creating intuitive and inspiring user experiences, they contribute to customer satisfaction, conversion rates (especially in e-commerce), and overall brand loyalty. Their contributions to the design system ensure scalability and efficiency across the digital product ecosystem, positively impacting development velocity and brand consistency.

Growth Opportunities:

• Skill Advancement: Develop expertise in advanced interaction design, visual design, and user-centered methodologies. Deepen knowledge of design systems and their governance. Gain experience in mentoring junior designers.
• Career Progression: Potential to advance to a Senior Digital Product Designer role, taking on more complex projects, leading design initiatives, and having a greater influence on product strategy.
• Cross-Functional Exposure: Gain valuable experience working across multiple departments (Product, Engineering, Marketing, Merchandising), enhancing understanding of broader business operations and GTM strategies.
• Leadership Potential: Through mentorship of interns and presenting work to stakeholders, develop foundational leadership and communication skills.

📝 Enhancement Note: The role offers a solid foundation for a career in digital product design, particularly within the e-commerce and retail sectors. The emphasis on design systems and cross-functional collaboration prepares candidates for more senior roles requiring strategic input and team leadership.

🌐 Work Environment

Office Type: On-site in Austin, TX. This suggests a traditional office environment where in-person collaboration, spontaneous brainstorming, and team cohesion are prioritized. Office Location(s): Austin, TX. A vibrant tech and creative hub, offering a dynamic professional environment. Specific office address details would be provided upon inquiry or during the interview process.

Workspace Context:

• The on-site nature promotes a collaborative workspace, facilitating direct interaction with product managers, engineers, and fellow designers.
• Access to modern design tools, likely including Figma and potentially other industry-standard software, will be provided.
• Opportunities for informal design critiques, knowledge sharing sessions, and team-building activities are inherent to an on-site environment.

Work Schedule: The role is full-time, with standard business hours (approximately 40 hours per week). While on-site, Four Hands may offer some flexibility in daily start/end times, which can be discussed during the interview process. The focus remains on delivering high-quality work and meeting project deadlines.

📝 Enhancement Note: The on-site requirement in Austin, TX, indicates a company culture that values in-person collaboration and team synergy. Candidates should be prepared for a typical office setting that supports direct communication and spontaneous idea exchange.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role.
• Portfolio Review & Interview: A more in-depth discussion with the hiring manager (Associate Director of Digital Product Design) and potentially other design or product team members. This will focus on your portfolio, design process, problem-solving skills, and experience.
• Design Challenge (Potential): You may be asked to complete a small design exercise or case study, either as a take-home assignment or a live working session, to evaluate your practical design skills and approach.
• Cross-Functional Interview: An interview with key stakeholders from Product, Engineering, or Marketing to assess collaboration skills and ability to integrate design within broader business objectives.
• Final Interview: Potentially a final discussion with a senior leader to confirm cultural fit and overall suitability.

Portfolio Review Tips:

• Structure is Key: Organize your portfolio into clear, digestible case studies. Each case study should tell a compelling story about the problem, your process, and the solution.
• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) effectively to illustrate your design decisions and outcomes.
• Highlight Your Process: Clearly articulate your design thinking, research methods, iteration cycles, and how you arrived at your final designs. Explain why you made certain decisions.
• Quantify Impact: Whenever possible, include metrics or data that demonstrate the success or impact of your design solutions (e.g., improved conversion rates, reduced bounce rates, increased user satisfaction).
• Tailor to the Role: Emphasize projects that align with Four Hands' business (e-commerce, B2B, retail) and the specific requirements of this Digital Product Designer role (interaction, visual, system design).
• Be Prepared to Discuss: Know your projects inside and out. Be ready to answer detailed questions about your contributions, challenges, and learnings.

Challenge Preparation:

• If a design challenge is given, focus on understanding the brief thoroughly.
• Prioritize user needs and business goals in your approach.
• Demonstrate a clear, logical design process, even within a limited timeframe.
• Be ready to articulate your design decisions and rationale clearly and concisely.
• For technical understanding questions (e.g., HTML/CSS), focus on how design integrates with development.

📝 Enhancement Note: The interview process is likely to be thorough, with a significant emphasis on evaluating the candidate's portfolio and their ability to articulate their design process and problem-solving skills. Candidates should prepare to discuss specific projects in detail and demonstrate how they align with Four Hands' business context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly mentioned as preferred. Expect to use Figma for wireframing, prototyping, UI design, and collaboration. Proficiency is essential.
• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools (e.g., InVision, Adobe XD) might be beneficial, though Figma is the primary requirement.
• Design System Tools: Experience with tools or methodologies for managing and contributing to design systems.

Analytics & Reporting:

• While not explicitly stated, a Digital Product Designer should be comfortable interpreting data from analytics platforms to inform design decisions. Familiarity with tools like Google Analytics, Adobe Analytics, or similar platforms is a plus.
• Understanding of A/B testing principles and how to design for experiments.

CRM & Automation:

• Not directly relevant to the core design function, but an awareness of how digital products integrate with CRM (e.g., Salesforce) or marketing automation platforms could be advantageous, especially in an e-commerce context.

📝 Enhancement Note: Figma is the cornerstone of the required toolset. Candidates should be ready to demonstrate advanced proficiency in Figma for all aspects of the design process. Familiarity with how design impacts e-commerce metrics and integrations is a valuable differentiator.

👥 Team Culture & Values

Operations Values:

• Be open and honest: Expect a culture that values transparency, direct feedback, and candid communication, especially within the design team and cross-functionally.
• Reach for excellence: A drive for high-quality design output, continuous improvement, and pushing creative boundaries within project constraints.
• Act with responsibility: Taking ownership of design outcomes, meeting deadlines, and contributing reliably to team and project goals.
• Value the whole person: A focus on work-life balance, employee well-being, and fostering a supportive environment where individuals feel respected and valued.
• Enjoy the journey: An emphasis on positive team dynamics, celebrating successes, and finding satisfaction in the process of creation and collaboration.

Collaboration Style:

• Cross-functional Integration: The role demands close collaboration with Product Managers, Engineers, Marketing, and Merchandising. Expect regular syncs, joint planning sessions, and shared ownership of digital product initiatives.
• Design-Centric Communication: Clearly articulate design rationale, trade-offs, and user insights to non-design stakeholders.
• Iterative Feedback: Participate actively in design reviews and critiques, providing constructive feedback to peers and receiving it gracefully.
• Team Alignment: Contribute to team rituals that ensure alignment on goals, processes, and design quality standards.

📝 Enhancement Note: Four Hands' core values are deeply embedded in their culture. Candidates should be prepared to demonstrate how their work ethic and interpersonal style align with these values, particularly in terms of collaboration, ownership, and a commitment to excellence.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing competing priorities and feedback from various departments (Product, Engineering, Marketing, Sales) while championing user needs.
• Evolving Design System: Contributing to and maintaining a design system in a growing company environment, ensuring scalability, consistency, and adoption across evolving digital products.
• Translating Complex Requirements: Simplifying intricate business logic or product features into intuitive and user-friendly digital experiences.
• Staying Ahead of Trends: Keeping pace with rapidly evolving digital design trends, technologies, and user expectations within the furniture and e-commerce space.

Learning & Development Opportunities:

• Mentorship: Direct mentorship from the Associate Director of Digital Product Design, providing guidance on career growth, design craft, and strategic thinking.
• Skill Expansion: Opportunities to deepen expertise in specific areas like interaction design, visual design, accessibility, or front-end development integration.
• Design System Ownership: Gain significant experience in the strategic development and governance of a design system, a highly valuable skill.
• Industry Exposure: Work within the fast-paced furniture and e-commerce industry, gaining insights into B2B and B2C digital strategies.
• Cross-Functional Acumen: Develop a strong understanding of how design fits into the broader product development lifecycle and business objectives.

📝 Enhancement Note: This role provides a strong platform for growth within a dynamic company. The challenges are typical of a growing design function, offering significant opportunities for a candidate eager to make an impact and develop their skills in a practical, collaborative environment.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a product from concept to launch. What are the key stages, and what is your role in each?" (Focus on user-centered design, collaboration, and iteration.)
• "How do you approach balancing user needs with business objectives and technical constraints?" (Provide examples from your portfolio where you navigated these trade-offs.)
• "Walk us through a project where you significantly improved a user experience. What was the problem, your solution, and the impact?" (Prepare a detailed case study.)
• "How do you contribute to or maintain a design system? What are the benefits and challenges of using design systems?" (Highlight your experience with Figma and component libraries.)

Company & Culture Questions:

• "What interests you about Four Hands and our mission?" (Research the company's products, values, and market position.)
• "How do you align with our core values: Be open and honest, Reach for excellence, Act with responsibility, Value the whole person, Enjoy the journey?" (Provide specific examples of how you embody these values.)
• "Describe your experience working in a cross-functional team. How do you ensure effective communication and collaboration with Product Managers and Engineers?" (Use examples of successful partnerships.)

Portfolio Presentation Strategy:

• Focus on Process: For each project, clearly outline the problem, your approach, your specific contributions, the decisions you made (and why), and the outcome.
• Showcase Figma Skills: Be ready to discuss your Figma workflows, component usage, and prototyping capabilities.
• Quantify Impact: Present metrics or data that demonstrate the success of your designs, even if estimated.
• Storytelling: Frame your projects as compelling narratives that highlight your problem-solving abilities and design thinking.
• Conciseness: Be mindful of time. Focus on the most impactful aspects of your work and be prepared to go deeper on specific projects if asked.

📝 Enhancement Note: Candidates should prepare to discuss their portfolio in detail, focusing on their design process, problem-solving skills, and ability to collaborate. Understanding and aligning with Four Hands' core values will be crucial for cultural fit.

📌 Application Steps

To apply for this Digital Product Designer position:

• Submit your application through the provided Greenhouse link on the Four Hands careers page.
• Portfolio Customization: Ensure your online portfolio is up-to-date, showcases relevant projects (especially e-commerce, B2B, or retail if applicable), and clearly articulates your design process and contributions. Highlight your Figma proficiency and any design system work.
• Resume Optimization: Tailor your resume to emphasize your 2-4+ years of experience in UX/UI or Digital Product Design, relevant skills (interaction design, visual design, Figma, design systems), and achievements. Use keywords from the job description.
• Interview Preparation: Practice presenting your portfolio projects, focusing on storytelling, process explanation, and articulating the impact of your designs. Prepare thoughtful questions to ask the interviewers about the team, projects, and company culture.
• Company Research: Thoroughly research Four Hands, their products, their market position, and their company values. Understand their digital presence and identify potential areas for design improvement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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