Designer (UX Generalist)

📍 Job Overview

Job Title: Designer (UX Generalist)

Company: Kaluza

Location: Bristol or London, England, United Kingdom

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: March 04, 2026

Experience Level: Mid-Level (estimated 2-5 years)

Remote Status: Hybrid (2 days in office)

🚀 Role Summary

• This role is a hands-on UX Generalist position within Kaluza's Energy Retail platform, focusing on SaaS solutions for global energy retailers.

• The position requires a blend of Product Design, User Research, and Service Design skills to create end-to-end user experiences.

• Key responsibilities include contributing to and elevating the company's Design System, and actively using AI-powered tools to enhance design processes and efficiency.

• The role demands strong collaboration skills, the ability to work with both qualitative and quantitative data, and a proactive approach to problem-solving within complex client delivery programs.

📝 Enhancement Note: While the provided job title is "Designer (UX Generalist)", the core responsibilities and required skills clearly align with a mid-level UX Designer role. The emphasis on "end-to-end user experiences," "Product Design," "User Research," and "Service Design" indicates a need for a well-rounded UX professional. The mention of "client delivery programme" and "SaaS solution" suggests a focus on B2B product design within a fast-paced, potentially regulated industry.

📈 Primary Responsibilities

• Design and deliver end-to-end user experiences for Kaluza's Energy Retail platform, with a specific focus on the Billing & Payments product area, to meet the needs of global clients and their end-customers.

• Develop multiple proof-of-concepts and co-create engaging, effective user experiences for retail users, ensuring alignment with business objectives and user needs.

• Actively contribute to and leverage Kaluza's Design System, utilizing existing components and proposing new ones to enhance design consistency, efficiency, and scalability across products.

• Employ a variety of UX design methodologies, including journey mapping, design sprints, and co-creation workshops, to effectively address complex design challenges and foster cross-functional alignment.

• Proactively conduct user research, analyze findings, and translate insights into actionable recommendations to continuously improve Kaluza's products and services, ensuring a user-centered approach.

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