Design Consultant - CA, Torrance

📍 Job Overview

Job Title: Design Consultant

Company: 3 Day Blinds (Sales)

Location: Torrance, CA, United States

Job Type: Full-Time

Category: Sales Operations & GTM Enablement

Date Posted: October 1, 2025

Experience Level: Entry-Level to Mid-Level (0-2 years implied)

Remote Status: Hybrid (Field-based with potential for remote work elements)

🚀 Role Summary

• This role is centered on consultative sales within the custom window treatments industry, focusing on understanding client needs and translating them into design solutions.

• It involves a blend of direct client interaction in their homes and leveraging company-provided resources for lead generation and sales process execution.

• Success hinges on building rapport, demonstrating product knowledge, and driving sales through both inbound leads and proactive business development.

• The position requires an entrepreneurial spirit to build a personal book of business, supported by a robust compensation plan and comprehensive benefits.

📝 Enhancement Note: While the title is "Design Consultant," the core responsibilities and emphasis on sales, lead generation, and closing deals position this role firmly within a sales operations and Go-To-Market (GTM) enablement context. The "operations" aspect comes from the structured sales process, use of sales technology, and the need to manage a pipeline efficiently, which are critical for GTM success. The company's focus on "One Team" and "playbook" execution further underscores the operational rigor expected.

📈 Primary Responsibilities

• Client Consultation & Design Solutions: Conduct in-home consultations to understand client needs, aesthetic preferences, and functional requirements for window treatments (blinds, shades, draperies, shutters).

• Product Expertise & Presentation: Showcase the features and benefits of 3 Day Blinds' extensive product lines, effectively demonstrating how they meet client needs and bring their design vision to life.

• Sales Closing & Relationship Building: Confidently close sales by articulating the unique value proposition of 3 Day Blinds, fostering trust, and building long-term client credibility.

• Sales Process Execution: Implement and adhere to proven sales systems and processes to ensure a seamless and positive client experience, accurate order specifications, and efficient project management.

• Pipeline Development & Lead Generation: Proactively generate new business through referrals, networking, and market research, supplementing company-provided qualified leads to build a robust personal sales pipeline.

• Client Service & Follow-Up: Deliver exceptional five-star service by following up professionally and promptly with clients and internal teams, maintaining strong relationships and ensuring customer satisfaction.

• Specification & Order Management: Accurately record and configure product specifications for orders, ensuring precision and efficiency in the order fulfillment process.

• Adherence to Core Values: Embody and promote 3 Day Blinds' core values: Integrity, One Team, Excellence, Passion, and Superior Client Experience.

• Process & Policy Adherence: Understand and execute company policies and processes that are designed to drive sales success and operational efficiency.

📝 Enhancement Note: The responsibilities blend direct sales activities with operational execution. The emphasis on "proven systems," "smooth sales process," and "measure and deliver with precision" highlights the operational backbone required for this sales role, aligning it with GTM enablement functions that ensure repeatable success.

🎓 Skills & Qualifications

Education: No specific degree is mandated, but a background or demonstrated passion for design and décor is a significant advantage. Emphasis is placed on practical skills and experience over formal education.

Experience:

• Previous sales experience, particularly in home improvement/décor, field-based sales, or in-home sales environments, is highly beneficial.

• Experience in customer service, hospitality (e.g., bartender, waiter/waitress), education, or direct sales of security systems or solar products are considered strong transferable experiences.

Required Skills:

• Design Acumen: A keen eye for design and décor, with the ability to translate client visions into tangible product recommendations.

• Sales Acumen & Closing Skills: Proven ability to engage clients, understand their needs, present solutions, and successfully close sales.

• Communication & Interpersonal Skills: Excellent verbal and written communication; ability to communicate complex product information clearly, ask insightful questions, and maintain positive client interactions.

• Problem-Solving & Critical Thinking: Ability to think on one's feet, analyze situations, and develop effective solutions to client challenges and sales obstacles.

• Adaptability & Resourcefulness: Capacity to learn quickly, work independently, and manage multiple priorities effectively in a dynamic environment.

• Tech-Savviness: Proficiency with PCs, Windows-based programs, and a willingness to master new sales technologies and CRM systems.

• Entrepreneurial Drive: Proactive approach to business development and a desire to build and manage one's own client base.

• Reliable Transportation: Access to reliable transportation for client appointments and local canvassing, along with a valid driver's license and proof of insurance.

Preferred Skills:

• Client Relationship Management: Proven track record of building and maintaining strong, long-term client relationships.

• Lead Generation & Prospecting: Experience in actively seeking out and developing new business opportunities.

• Product Knowledge Acquisition: Aptitude for quickly learning and mastering detailed product specifications and features.

• Time Management & Organization: Skill in planning daily routes, managing appointments efficiently, and organizing sales collateral.

📝 Enhancement Note: The "experience that aligns well" section strongly suggests that while direct sales experience is preferred, transferable skills from customer-facing roles are highly valued. This indicates an operational strategy to recruit and train individuals with strong interpersonal and problem-solving abilities, focusing on their potential to learn the product and sales process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Process Documentation: While not explicitly stated as a "portfolio" in the traditional sense, candidates are expected to demonstrate their ability to "run a smooth sales process" and "execute proven systems." This implies a need to articulate their understanding of sales funnels and client journey management.

• Client Case Studies: Examples of successful client engagements where design solutions were implemented, leading to client satisfaction and sales closure. These should highlight the consultant's role in problem-solving and achieving client goals.

• Product Specification Examples: Demonstrations of accuracy and attention to detail in recording product specifications, possibly through anonymized order forms or project summaries.

• Business Development Examples: Evidence of proactive client acquisition or pipeline building efforts, showcasing entrepreneurial initiative.

Process Documentation:

• Workflow Design & Optimization: Candidates should be prepared to discuss how they would manage their daily schedule, client appointments, and follow-ups efficiently, indicating an understanding of workflow optimization for field sales.

• System Implementation: Familiarity with or ability to quickly learn CRM systems and sales enablement tools used by 3 Day Blinds for lead management, client tracking, and order processing.

• Measurement & Performance Analysis: Understanding of key sales metrics (e.g., close rates, average deal size, lead conversion) and how to track personal performance against targets.

📝 Enhancement Note: For a field sales role like this, the "portfolio" is less about formal documents and more about demonstrating practical application of sales processes, client management, and business development skills during the interview. Candidates should be ready to speak to their experience in these areas with specific examples.

💵 Compensation & Benefits

Salary Range:

• Estimated Annual Earnings: $80,000 - $90,000 (Commission and Bonus). This is the stated nationwide average for Design Consultants.

• Commission Structure: Generous, uncapped compensation plan with bi-weekly draws during the ramp-up period.

• Bonus Plan: Lucrative monthly bonus plan for self-generated appointments.

• Sign-on Bonus: A $3,000 sign-on bonus is offered for new Design Consultants in the Culver City market ($1500 after 30 days, $1500 after 60 days of service).

Benefits:

• Health & Wellness: Comprehensive medical, dental, and vision insurance.

• Time Off: Paid time off (PTO) and paid parental leave (six weeks for eligible employees).

• Retirement: 401(k) plan with employer matching.

• Insurance: Company-paid short-term disability, long-term disability, life insurance, and accidental death and dismemberment insurance, with options for voluntary enrollment.

• Employee Perks: Significant discounts on 3 Day Blinds products and access to other exclusive discounts.

• Work-Related Support: Mileage reimbursement for travel and provision of essential tools like a laptop, smartphone, and product samples.

Working Hours:

• Full-time availability is required.

• This includes flexibility for one weekend day, which is crucial for maximizing client appointment opportunities in a field sales role.

• The role is described as "Hybrid," implying a blend of in-home client visits and potentially remote work for administrative tasks or training.

📝 Enhancement Note: The compensation structure is heavily commission- and bonus-driven, emphasizing performance. The stated average earnings provide a strong incentive, but candidates should be aware that actual income will depend significantly on their sales performance and ability to generate business. The inclusion of a bi-weekly draw is a common practice to provide income stability during the initial ramp-up phase.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings / Interior Design / Retail Manufacturing. 3 Day Blinds is a national retailer and manufacturer of custom blinds, shades, draperies, and shutters, operating as part of the Hunter Douglas family of brands.

Company Size: While not explicitly stated in the provided data, 3 Day Blinds is a national retailer with a significant presence, suggesting a medium to large-sized organization. Hunter Douglas, the parent company, is a global leader.

Founded: Over 40 years ago, indicating a well-established company with a long history and proven business model in the window treatments market.

Team Structure:

• Sales-Focused: The role is within the "Sales" division, specifically as a "Design Consultant."

• Reporting: Design Consultants likely report to a District Sales Manager or similar leadership role responsible for a specific territory.

• Cross-functional Collaboration: Collaboration is expected with internal teams for order processing, customer support, and potentially marketing for lead generation. The company emphasizes "One Team" and "team collaboration."

Methodology:

• Client-Centric Approach: Focus on creating a "Superior Client Experience" through personalized design and service.

• Process-Driven: Emphasis on executing "proven systems" and "playbooks" for consistent sales outcomes.

• Data-Informed: While not explicit, the mention of "measure and deliver with precision" and using technology suggests a data-aware approach to sales performance and client management.

• Continuous Improvement: A culture of "learning and opportunity" and providing "expert training" indicates a commitment to ongoing skill development.

Company Website: [Company URL provided as null, inferring it would be 3dayblinds.com based on domain_derived]

📝 Enhancement Note: The culture is built around strong core values, a collaborative "One Team" mentality, and a focus on client satisfaction. The emphasis on a structured sales process and continuous learning suggests an environment that supports professional development within a sales framework.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry to mid-level individual contributor within the sales function. It offers a direct path to earning significant income through performance-based compensation and provides foundational experience in consultative sales, client relationship management, and business development.

Reporting Structure: Design Consultants typically report to a Sales Manager or District Manager who oversees a specific geographic territory. This manager provides coaching, training, and performance management.

Operations Impact: While primarily a sales role, the Design Consultant directly impacts revenue generation. Their ability to effectively consult, sell, and ensure client satisfaction contributes to the company's overall sales performance, market share, and brand reputation. By driving sales and building client loyalty, they contribute to the sustained growth of the business.

Growth Opportunities:

• Sales Advancement: Potential to progress into senior Design Consultant roles, specializing in high-value clients or specific product lines.

• Leadership Track: Opportunities to move into sales management positions (e.g., Sales Manager, District Sales Manager) by demonstrating leadership potential, coaching abilities, and consistent sales success.

• Business Development Expertise: Deepen skills in entrepreneurship and client acquisition, potentially leading to roles focused on strategic market expansion or partnership development.

• Product Specialization: Become an expert in specific product categories, offering advanced design consultation services.

• Training & Mentorship: Opportunities to become a trainer or mentor for new Design Consultants, leveraging acquired expertise.

📝 Enhancement Note: The growth path is primarily within sales and sales management. The role provides a strong foundation for understanding customer needs, product application, and sales cycle management—skills transferable to broader GTM roles. The emphasis on "entrepreneur within the resources of a global company" highlights the potential for autonomy and impact.

🌐 Work Environment

Office Type: Primarily a field-based role, requiring the consultant to travel to clients' homes for consultations and sales appointments. There may be elements of remote work for administrative tasks, training, or team meetings, aligning with a "Hybrid" work arrangement.

Office Location(s): The specific office for administrative support or team meetings is not detailed, but the role is based out of the Torrance, CA area, serving clients within that market. The company operates nationally, with a presence in multiple locations.

Workspace Context:

• Client Homes: The primary "workspace" is the client's residence, requiring professionalism, adaptability, and a mobile office setup (laptop, samples, etc.).

• Mobile Office: A significant portion of the consultant's time will be spent in their vehicle traveling between client appointments.

• Remote/Home Office: Potential for administrative tasks, client follow-ups, and virtual team interactions from a home office environment.

• Collaboration: Team collaboration will likely occur through virtual meetings, phone calls, and potentially occasional in-person meetings with sales managers or colleagues.

Work Schedule:

• Full-time commitment is required.

• Flexibility is essential, including availability to work one weekend day per week to accommodate client schedules.

• The role requires adaptability to varying client needs and appointment schedules.

📝 Enhancement Note: The "Hybrid" designation likely refers to the blend of in-home client visits and remote administrative work, rather than a traditional office-based hybrid model. This is typical for field sales roles where client interaction is paramount.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves a recruiter or hiring manager to assess basic qualifications, communication skills, and cultural fit.

• Sales Aptitude Assessment: May include role-playing scenarios, behavioral questions, or case studies designed to evaluate sales skills, problem-solving abilities, and design sensibility.

• Field Ride-Along/Shadowing: Potentially a day spent with a successful Design Consultant to observe real client interactions and sales processes.

• Manager Interview: A more in-depth discussion with the hiring manager to assess experience, motivation, and alignment with team goals.

• Portfolio Review (Conceptual): While not a formal document review, candidates will be expected to articulate their sales process, client management strategies, and how they approach design challenges with concrete examples.

Portfolio Review Tips:

• Articulate Your Sales Process: Be prepared to walk through your typical sales cycle, from initial contact to closing and follow-up. Highlight how you build rapport and trust.

• Showcase Problem-Solving: Use specific examples of how you've identified and solved client challenges related to design, functionality, or budget constraints.

• Demonstrate Business Acumen: Discuss your approach to lead generation, networking, and building a client base, even if it's through examples from previous roles or personal projects.

• Highlight Client Experience: Share stories that exemplify your commitment to delivering exceptional customer service and ensuring client satisfaction.

• Emphasize Adaptability: Provide examples of how you've adapted to new products, sales techniques, or challenging client situations.

Challenge Preparation:

• Role-Playing: Practice common sales scenarios, such as handling objections, upselling, or presenting a design solution.

• Product Knowledge: Familiarize yourself with common window treatment types and their benefits, even if general knowledge suffices initially.

• Design Principles: Understand basic design concepts related to color, texture, and style that can be applied to window treatments.

• Company Values: Be ready to discuss how your personal values align with 3 Day Blinds' core values (Integrity, One Team, Excellence, Passion, Superior Client Experience).

• Motivation & Goals: Clearly articulate your career aspirations and why you are specifically interested in this role and 3 Day Blinds.

📝 Enhancement Note: The "portfolio" for this role is largely demonstrated through the interview process itself – how well candidates can articulate their sales approach, problem-solving skills, and client management abilities using real-world examples. This requires strong storytelling and self-awareness.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Essential for managing leads, tracking customer interactions, and maintaining sales pipeline visibility. Candidates should be comfortable with CRM principles and eager to learn the specific system used by 3 Day Blinds.

• Sales Enablement Tools: Potentially software for virtual consultations, product visualization, or proposal generation.

• Communication Platforms: Smartphones for calls, texts, and email; potentially collaboration tools like Slack or Microsoft Teams for internal communication.

Analytics & Reporting:

• Sales Performance Dashboards: Candidates will likely use or contribute to reports that track key performance indicators (KPIs) such as sales volume, conversion rates, average deal size, and lead source effectiveness.

• CRM Reporting Features: Utilizing CRM capabilities to generate reports on pipeline status, sales forecasts, and customer engagement.

CRM & Automation:

• CRM Proficiency: A strong foundation in CRM usage is expected, including data entry, contact management, and opportunity tracking.

• Automation Awareness: While direct automation responsibilities might be limited, understanding how CRM and other sales tools automate tasks (e.g., follow-up reminders, email templates) is beneficial.

• Integration Familiarity: A general understanding of how different sales tools might integrate to streamline workflows.

📝 Enhancement Note: The specific names of the CRM and other sales tools are not provided. However, the emphasis on being "Tech-savvy" and "eager to master new sales technology" indicates that proficiency with standard sales software is expected, with a focus on adaptability to the company's chosen stack.

👥 Team Culture & Values

Operations Values:

• Integrity: Conducting business ethically and honestly in all client and team interactions.

• One Team: Collaborating effectively across departments and with colleagues to achieve shared goals; supporting team members.

• Excellence: Striving for high performance in sales, customer service, and product delivery; attention to detail in all tasks.

• Passion: Demonstrating enthusiasm for design, client success, and the products offered by 3 Day Blinds.

• Superior Client Experience: Committing to providing an exceptional, memorable experience for every client, fostering loyalty and repeat business.

Collaboration Style:

• Client-Focused Collaboration: Working closely with clients to understand their needs and co-create design solutions.

• Cross-Functional Support: Cooperating with internal teams (e.g., order processing, customer service) to ensure smooth project execution and client satisfaction.

• Teamwork & Mutual Support: Contributing to a positive team environment, sharing knowledge, and supporting colleagues' success as part of the "One Team" philosophy.

• Feedback Loop: Openness to receiving and providing constructive feedback to improve processes and individual performance.

📝 Enhancement Note: The company's stated core values are central to its culture and expected behaviors. Candidates should be prepared to demonstrate how they embody these values in their professional approach.

⚡ Challenges & Growth Opportunities

Challenges:

• High Commission-Based Income: For individuals new to commission sales, managing income fluctuations and maintaining motivation can be a challenge. Preparation involves understanding personal finance management and building a consistent sales pipeline.

• Field Sales Demands: The need for extensive travel, managing a flexible schedule, and working independently in client homes requires strong self-discipline and time management.

• Product Complexity: Mastering a wide range of custom window treatment products, materials, and options to effectively consult clients. Continuous learning and utilizing provided training resources are key.

• Competitive Market: Operating in a competitive home improvement and interior design market requires differentiation through superior service and design expertise.

• Building a Personal Pipeline: While company leads are provided, success and maximum earning potential are tied to proactively generating one's own business, which requires consistent networking and prospecting efforts.

Learning & Development Opportunities:

• Comprehensive Training: 4 weeks of paid, world-class training covering product knowledge, sales techniques, and company processes.

• Ongoing Coaching: Support and guidance from experienced Sales Managers and potentially senior team members.

• Product Updates & Industry Trends: Access to information on new product lines, design trends, and best practices in the window treatment industry.

• Sales Skill Enhancement: Opportunities to refine consultative selling, negotiation, and client relationship management skills.

• Mentorship Programs: Potential for informal or formal mentorship from successful colleagues or managers.

📝 Enhancement Note: The challenges are typical for a field sales role with a strong performance-based compensation model. The company's investment in training and development is a significant resource for overcoming these challenges and fostering growth.

💡 Interview Preparation

Strategy Questions:

• Sales Process & Methodology: "Walk me through your typical sales process from initial client contact to closing. How do you handle objections?" "Describe a time you had to adapt your sales approach to a specific client's needs."

• Client Management & Relationship Building: "How do you build trust and rapport with new clients?" "Describe a challenging client situation and how you resolved it." "How do you ensure post-sale client satisfaction?"

• Design & Problem-Solving: "Imagine a client wants to maximize natural light while maintaining privacy. What solutions might you propose?" "Describe a project where your design recommendations significantly improved a client's space."

• Business Development & Proactivity: "How do you approach generating new business or leads?" "Describe a time you went above and beyond to secure a sale or client."

Company & Culture Questions:

• "Why are you interested in 3 Day Blinds and this specific role?"

• "How do your personal values align with our core values of Integrity, One Team, Excellence, Passion, and Superior Client Experience?"

• "Describe your ideal work environment and team dynamics."

Portfolio Presentation Strategy:

• Use the STAR Method: For behavioral questions, structure your answers using Situation, Task, Action, and Result.

• Prepare Mini Case Studies: Have 2-3 brief stories ready that showcase your sales success, problem-solving skills, client service excellence, and design aptitude. Focus on the impact and quantifiable results where possible.

• Demonstrate Enthusiasm for Design: Speak passionately about interiors, home décor, and the transformative power of window treatments.

• Highlight Adaptability: Share examples of how you've quickly learned new products or sales techniques.

• Showcase Tech Comfort: Mention your experience with PCs, software, and eagerness to learn new sales technologies.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of sales acumen, design sensibility, entrepreneurial drive, and a strong client-centric approach, all aligned with the company's values and operational expectations.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Greenhouse application link provided.

• Resume Optimization: Tailor your resume to highlight transferable skills in sales, customer service, design, problem-solving, and client relationship management. Use keywords from the job description.

• Prepare Your "Verbal Portfolio": Be ready to articulate your sales process, client management strategies, and design thinking using specific examples during interviews. Quantify achievements whenever possible (e.g., "increased sales by X%", "managed a pipeline of Y clients").

• Research 3 Day Blinds: Understand their product offerings, company values, and market position. Familiarize yourself with the Hunter Douglas brand.

• Practice Interview Questions: Rehearse answers to common sales, behavioral, and situational questions, focusing on demonstrating your fit with the company culture and role requirements.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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