Design Consultant — Build Your Business. Change How People Live

📍 Job Overview

Job Title: Design Consultant — Build Your Business. Change How People Live

Company: Closet Factory - Houston

Location: Houston, Texas, United States

Job Type: Full Time - commission only

Category: Sales Operations / GTM (Go-to-Market)

Date Posted: April 19, 2026

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

• This role is centered on proactive, in-home sales consultations to design and sell custom home storage solutions, acting as an entrepreneur within an established brand.

• It requires a strong focus on lead conversion, client relationship management, and driving revenue through a commission-only sales structure.

• The position involves significant client-facing interaction, requiring excellent communication and problem-solving skills to address individual homeowner needs.

• Success in this role hinges on building a personal business through consistent effort, effective time management, and leveraging provided marketing and training resources.

📝 Enhancement Note: While the raw job description focuses heavily on sales, the "Build Your Business" aspect and the need to design custom solutions elevate this beyond a standard sales role. It requires a degree of operational thinking in managing leads, appointments, and client projects, aligning it with GTM and Sales Operations principles by focusing on revenue generation and client lifecycle management. The commission-only structure emphasizes a direct correlation between individual operational execution and business outcomes.

📈 Primary Responsibilities

• Conduct in-home consultations to understand client needs and design custom storage solutions, utilizing design software and product knowledge.

• Manage a territory across the city of Houston, scheduling and executing approximately four client appointments per week, including evenings and Saturdays.

• Convert qualified leads generated by the company into paying clients through effective sales techniques and relationship building.

• Develop and maintain strong customer relationships, aiming for repeat business and referrals by delivering exceptional value and service.

• Collaborate with the local team for training, support, and to leverage marketing efforts that drive lead generation.

• Maintain accurate client records and sales activities using provided computer systems and technology.

• Continuously learn and implement new sales strategies, product knowledge, and design techniques through ongoing training.

📝 Enhancement Note: The responsibilities are framed to highlight the operational aspects of sales, emphasizing territory management, lead conversion processes, and client lifecycle management, which are core to GTM and Sales Operations.

🎓 Skills & Qualifications

Education: Not specified, but a background in design, business, or a related field could be beneficial.

Experience:

• Minimum of 2 years of direct sales experience.

Required Skills:

• Proven Sales Acumen: Demonstrated ability to close deals and achieve sales targets.

• Client Consultation Skills: Ability to actively listen, understand needs, and propose effective solutions.

• Computer & Technology Proficiency: Comfortable using design software, CRM tools, and standard office applications.

• Organization & Follow-Up: Strong ability to manage schedules, client interactions, and task completion effectively.

• Growth Mindset: Eagerness to learn, adapt, and embrace new training and methodologies.

Preferred Skills:

• Home Improvement Sales Experience: Familiarity with the home renovation or interior design market.

• Design Software Proficiency: Experience with 3D modeling or CAD software for design visualization.

• Entrepreneurial Drive: A proactive and self-motivated approach to building and managing a business.

• Relationship Management: Ability to foster long-term client relationships.

📝 Enhancement Note: The experience level is inferred from the "2+ years of Sales Experience" requirement and the "top performers earn $100,000+" statement, suggesting a mid-level sales role with potential for significant income growth, typically requiring 2-5 years of dedicated sales experience to reach that level.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Documented examples of successful sales cycles, showcasing how leads were converted into closed deals.

• Case studies demonstrating the design process from initial client consultation to final solution presentation, highlighting problem-solving and customization.

• Evidence of client relationship management, including strategies for fostering repeat business and generating referrals.

Process Documentation:

• Showcase an understanding of a structured sales process, from lead qualification and appointment setting to closing and post-sale follow-up.

• Provide examples of how you have organized and managed your workload and client interactions to maximize efficiency and effectiveness.

• Demonstrate how you have leveraged feedback or performance data to refine your sales approach or improve client outcomes.

📝 Enhancement Note: While not explicitly stated, a commission-only sales role with a focus on "building your own business" implies a need to demonstrate personal sales process proficiency. A portfolio showcasing successful sales cycles, client management strategies, and design project examples would be crucial for demonstrating capability and potential.

💵 Compensation & Benefits

Salary Range: $100,000+ annually (commission-based, top performers)

Explanation: The job description states, "Top performers earn $100,000+ with the right combination of time, effort and people skills." This indicates a strong earning potential based on performance within a commission-only structure. For a commissioned role in Houston, Texas, targeting $100,000+ typically requires a combination of a competitive commission rate and a consistent volume of sales, often achieved by individuals with 2-5 years of dedicated sales experience and strong market penetration. The exact base commission structure is not provided but is assumed to be competitive enough to support this earning potential.

Benefits:

• Performance Bonuses: Additional incentives tied to sales achievements beyond the base commission.

• Paid Training Program: A comprehensive one-week paid training program to equip new consultants with product knowledge, design skills, and sales techniques.

• Entrepreneurship Opportunity: The chance to build and grow an independent business within the framework of a well-established national brand.

Working Hours:

• Approximately 40 hours per week, with flexibility required to accommodate client appointments.

• Must be available for client appointments on evenings and Saturdays, as these are key times for homeowners.

• The role requires hosting a minimum of 4 appointments per week in clients' homes.

📝 Enhancement Note: The salary is an estimated range based on the "Top performers earn $100,000+" statement. The benefits are directly extracted from the provided text, emphasizing the commission structure and training support. Working hours are derived from the "40 hours per week" and specific appointment availability requirements.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Custom Storage Solutions / Retail

Company Size: The company is a "nationally recognized, 40-year leader," indicating a significant established presence. While specific employee numbers for the Houston branch aren't provided, a "local team" suggests a medium to large regional operation, likely with dedicated sales, design, and operations support staff.

Founded: Closet Factory has been operating for 40 years, signifying a stable and experienced company with a proven business model in the custom home organization market.

Team Structure:

• The role operates within a local Houston team that provides support and training.

• It emphasizes an entrepreneurial approach, allowing individuals to build their own business segment.

• Collaboration is expected with marketing and lead generation teams to ensure a consistent client pipeline.

Methodology:

• The company employs a lead generation strategy that provides appointments to sales consultants.

• A structured training program is in place to onboard and develop sales and design skills.

• The core methodology involves in-home consultations to create personalized custom solutions.

• A strong emphasis is placed on client satisfaction and building long-term relationships for repeat business and referrals.

Company Website: closetfactory.com

📝 Enhancement Note: Company context is derived from the description of Closet Factory as a "nationally recognized, 40-year leader" and its partnership with other retailers, suggesting a robust and well-established entity in its market. The "local team" reference implies a decentralized operational structure with regional support.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry to mid-level GTM/Sales position, focused on individual sales performance and business development. It's designed for individuals looking to build a revenue-generating practice within a larger organization.

Reporting Structure: The Design Consultant will report to local management within the Houston branch, who will provide training, support, and performance oversight. While operating with entrepreneurial freedom, there's an expectation of accountability to the team and company standards.

Operations Impact: The primary impact of this role is direct revenue generation. By successfully designing and selling custom storage solutions, the consultant directly contributes to the company's sales figures, market share, and overall profitability. The emphasis on repeat business and referrals also signifies a long-term impact on customer lifetime value and brand loyalty.

Growth Opportunities:

• Income Growth: Significant potential to increase earnings by mastering sales techniques, expanding client relationships, and increasing appointment conversion rates.

• Skill Development: Opportunity to develop advanced sales, design, and client management skills through comprehensive training and hands-on experience.

• Entrepreneurial Experience: Gain valuable experience in running a business unit, managing a territory, and cultivating a client base, which can be transferable to future entrepreneurial endeavors.

• Career Advancement: Potential to move into senior sales roles, team leadership, or management positions within Closet Factory, especially within the growing Houston market.

📝 Enhancement Note: The career analysis focuses on the entrepreneurial aspect of the role and its direct impact on revenue, framing it within a GTM context. Growth opportunities are highlighted for both income and professional development.

🌐 Work Environment

Office Type: This is primarily an on-site role requiring travel to client homes within the Houston metropolitan area. While there is a local team and likely a showroom or office space for training and support, the core work is performed remotely in clients' residences.

Office Location(s): The primary work territory is the entire city of Houston. Client appointments will be scheduled in various residential locations across this expansive region. The company has a physical presence in Houston (915 Brenda Street, Houston, TX 77076) likely serving as a hub for training, operations, and potential client meetings or showroom visits.

Workspace Context:

• Client Homes: The primary workspace involves visiting clients' homes, requiring professionalism, adaptability, and the ability to conduct business in a residential setting.

• Field Mobility: The role demands independent travel within the Houston area, necessitating reliable transportation and effective time management for scheduling and transit.

• Support Hub: Access to a local team for training, design support, and administrative assistance provides a collaborative environment when not in the field.

• Technology Integration: The use of computers and technology is essential for design, client management, and communication, suggesting a modern, tech-enabled support structure.

Work Schedule: Flexible schedule around client appointments, with a requirement to be available for appointments on evenings and Saturdays. This typically involves a 40-hour work week, but the distribution of hours is largely self-managed to meet appointment demands and business development activities.

📝 Enhancement Note: The work environment is described as field-based and client-centric, with an emphasis on travel within a specific territory and utilizing technology for remote work functions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, sales experience, and alignment with the entrepreneurial spirit.

• In-Depth Interview: A face-to-face or extended virtual interview to discuss sales track record, design aptitude, problem-solving skills, and motivation for a commission-only role.

• Role-Playing/Scenario Assessment: Potential exercises to evaluate client consultation skills, design idea generation, and objection handling.

• Training Program Introduction: Discussion of the paid training program and expectations for learning and development.

• Final Assessment: Evaluation of overall fit with the company culture and potential for success in building a business.

Portfolio Review Tips:

• Sales Track Record: Prepare to discuss specific sales achievements, metrics (e.g., conversion rates, average deal size), and how you overcame challenges to close deals. Quantify your successes whenever possible.

• Design Process Examples: Showcase a few key client projects. Detail the initial client consultation, the design challenges, your proposed solutions, and the final outcome. Visual aids (sketches, renderings, photos of completed projects) are highly recommended.

• Client Relationship Management: Provide examples of how you build rapport, manage client expectations, and foster long-term relationships that lead to repeat business or referrals.

• Technology Utilization: Be ready to explain how you use technology (CRM, design software, communication tools) to enhance your sales process and client experience.

Challenge Preparation:

• Be prepared to discuss how you would approach a challenging client scenario (e.g., a client with a tight budget, a difficult layout, or indecisive preferences).

• Practice articulating your sales process and design philosophy concisely and persuasively.

• Understand the value proposition of custom storage solutions and be ready to explain how they "change how people live."

📝 Enhancement Note: The interview and portfolio process is inferred based on typical sales roles that require client interaction and a demonstrated ability to drive revenue, with a specific emphasis on sales performance and design thinking.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Essential for managing leads, client interactions, appointment scheduling, and tracking sales pipeline progress. (Specific CRM not named, but expect standard industry tools like Salesforce, HubSpot, or proprietary systems).

• Design Software: Required for creating custom storage solutions, visualizing designs for clients, and generating proposals. This may include 2D/3D CAD software or specialized closet design programs.

• Computer & Standard Office Suite: Proficiency with laptops, email, word processing, and spreadsheet software for general business operations, communication, and reporting.

Analytics & Reporting:

• Sales Performance Dashboards: Likely accessible through the CRM or a dedicated reporting tool to monitor personal sales metrics, conversion rates, and income.

• Lead Tracking Systems: Tools used to manage incoming leads from various marketing channels and assign them to consultants.

CRM & Automation:

• Client Management Tools: Integrated within the CRM for maintaining client databases, communication history, and follow-up reminders.

• Proposal Generation Software: Potentially used to create professional sales proposals and quotes based on designs.

📝 Enhancement Note: The technology stack is inferred based on the requirements for computer literacy, design work, and sales management in a modern business environment.

👥 Team Culture & Values

Operations Values:

• Entrepreneurship: A strong emphasis on self-motivation, initiative, and the drive to build and grow one's own business segment.

• Client-Centricity: A commitment to understanding and meeting client needs by providing exceptional service and custom solutions that genuinely improve their lives.

• Excellence & Quality: Dedication to high-quality design, craftsmanship, and the integrity of the product and service offered.

• Continuous Improvement: A willingness to embrace training, learn new skills, and adapt to evolving market demands and customer preferences.

• Collaboration: While individualistic in sales, a supportive team environment where members share knowledge and contribute to collective success.

Collaboration Style:

• Independent Field Work: Consultants operate autonomously in the field, managing their schedules and client interactions.

• Team Support: Reliance on a local team for training, administrative support, and shared best practices.

• Cross-Functional Interaction: Collaboration with marketing departments for lead generation and potentially with production/installation teams to ensure project execution.

• Feedback Loop: An environment that encourages sharing insights from client interactions to improve company offerings and sales strategies.

📝 Enhancement Note: Culture and values are inferred from phrases like "Build Your Business," "help people love where they live," and the emphasis on training and team support, suggesting a blend of entrepreneurial spirit and collaborative teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Only Structure: The primary challenge is the inherent income variability and the need for consistent high performance to achieve desired earnings.

• Territory Management: Covering the expansive Houston area effectively requires strong logistical planning and time management to maximize client appointments and minimize travel time.

• Client Needs Variability: Each client presents unique challenges in terms of space, budget, and personal preferences, requiring adaptability and creative problem-solving.

• Market Competition: The home improvement and custom storage market can be competitive; standing out requires exceptional service and design.

Learning & Development Opportunities:

• Sales Mastery: Continuous learning and refinement of sales techniques, negotiation skills, and closing strategies.

• Design Expertise: Deepening knowledge of custom storage design principles, materials, and space optimization.

• Business Acumen: Developing skills in self-management, client acquisition, and financial planning related to running a commission-based business.

• Product Knowledge: Staying updated on Closet Factory's product lines, customization options, and installation processes.

📝 Enhancement Note: Challenges are identified based on the commission-only nature of the role, the geographical scope, and the demands of a client-facing design and sales position. Growth opportunities are framed around skill acquisition and career development within the company's framework.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience building a client base or business within a sales role. How did you approach lead generation and client acquisition?" (Focus on your entrepreneurial drive and sales process).

• "Walk me through a complex design or sales challenge you faced with a client. How did you diagnose the problem and arrive at a solution that satisfied the client?" (Demonstrate problem-solving and design thinking).

Company & Culture Questions:

• "Why are you interested in a commission-only sales role, and specifically with Closet Factory?" (Highlight alignment with entrepreneurship and the company's reputation/longevity).

• "How do you stay motivated and organized when working independently and managing your own schedule?" (Address your self-discipline and time management skills).

Portfolio Presentation Strategy:

• Quantify Success: Present specific sales numbers, conversion rates, and average deal sizes. Use charts or graphs if possible.

• Visual Storytelling: For design projects, showcase before-and-after photos or renderings. Walk through the client's original problem and how your solution addressed it.

• Client Testimonials: If available, include snippets of positive client feedback that highlight your service and design skills.

• Process Clarity: Clearly articulate your typical sales and design process, from initial contact to project completion.

📝 Enhancement Note: Interview questions and preparation strategies are tailored to a sales-focused role with an entrepreneurial component, emphasizing client interaction, problem-solving, and the ability to thrive in a commission-only environment.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Hireology.

• Resume Tailoring: Customize your resume to highlight at least 2 years of direct sales experience, emphasizing achievements with quantifiable results (e.g., revenue generated, conversion rates, client retention). Include any experience in home improvement, design, or related fields.

• Portfolio Preparation: Gather examples of successful sales cycles, client consultations, and custom design projects. Prepare to discuss your process for managing leads, converting appointments, and delivering client satisfaction. Visuals are highly recommended.

• Interview Practice: Prepare to discuss your sales philosophy, your approach to client needs assessment, and how you manage your time and motivation in a commission-based role. Practice articulating the value of custom storage solutions.

• Company Research: Familiarize yourself with Closet Factory's brand, history, product offerings, and their approach to customer service. Understand their partnerships and market position to demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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