Alternance - Consultant en UX (H/F)

📍 Job Overview

Job Title: Alternance - Consultant en UX (H/F)

Company: Studi CFA

Location: Rennes, Brittany, France

Job Type: FULL_TIME

Category: Operations - User Experience (UX) Design & Consulting

Date Posted: November 12, 2025

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This apprenticeship role focuses on User Experience (UX) consulting, requiring a blend of analytical thinking and creative design to optimize user journeys.

• The position involves deep dives into user behavior through audits and testing, directly impacting product development and user satisfaction.

• Collaboration with development teams is key, emphasizing the seamless translation of UX insights into functional product enhancements.

• Continuous improvement is a core tenet, necessitating the analysis of data to drive iterative enhancements and maintain a high standard of user experience.

📝 Enhancement Note: While the title is "Consultant," the "Alternance" (apprenticeship) nature and entry-level experience level indicate this is a foundational role designed for learning and development within a UX function. The focus is on gaining practical experience in UX analysis and design under guidance. This role is not a traditional revenue or sales operations role but shares principles of data-driven improvement and user-centric process enhancement.

📈 Primary Responsibilities

• Conduct thorough UX audits of existing digital products and services to identify areas for improvement and user friction points.

• Plan and execute user testing sessions (e.g., usability testing, A/B testing) to gather qualitative and quantitative feedback on user interactions and product design.

• Analyze user feedback and testing data to derive actionable insights and strategic recommendations for enhancing the user experience.

• Design and iterate on wireframes, mockups, and interactive prototypes using industry-standard tools to visualize proposed UX solutions.

• Collaborate closely with cross-functional teams, including developers, product managers, and designers, to ensure the effective and accurate implementation of UX recommendations.

• Monitor key UX metrics and user engagement data post-implementation to measure the impact of changes and identify opportunities for further optimization.

• Stay abreast of the latest UX trends, design principles, and best practices in the industry to bring fresh perspectives and innovative solutions.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX, emphasizing direct involvement in user research, design ideation, and cross-functional teamwork. The "continuous improvement" aspect implies a data-informed methodology, aligning with operational efficiency principles.

🎓 Skills & Qualifications

Education: Currently pursuing or holding a degree in Design, Human-Computer Interaction (HCI), Psychology, Digital Marketing, or a related field, with eligibility for an apprenticeship program.

Experience: 0-2 years of experience in UX design, product design, or a related field, preferably with exposure to user research, prototyping, or usability testing. Prior experience in an apprenticeship or internship setting is highly valued.

Required Skills:

• Strong analytical skills to dissect user behavior and identify patterns.

• Excellent communication skills, both written and verbal, for presenting findings and collaborating effectively.

• Demonstrated ability to work collaboratively in a team environment, contributing to shared goals.

• High level of organization and rigor in managing tasks, data, and project timelines.

• Familiarity with core UX principles and design thinking methodologies.

Preferred Skills:

• Proficiency with UX design and prototyping tools (e.g., Figma, Sketch, Adobe XD).

• Experience conducting usability testing and analyzing results.

• Familiarity with data analysis tools and interpreting user metrics.

• Knowledge of front-end development concepts (HTML, CSS, JavaScript) to better understand technical constraints.

• A portfolio showcasing UX projects, research, wireframes, and prototypes.

📝 Enhancement Note: The emphasis on "Organisé et rigoureux" and "Bonne communication" directly translates to operational diligence and stakeholder management, crucial for any operations-focused role. The "Travail en équipe" points to the collaborative nature of operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of UX projects that demonstrate a clear understanding of the user-centered design process.

• Case studies detailing the problem, your approach, the tools used, and the impact of your UX solutions.

• Examples of user research methodologies employed, including how insights were gathered and translated into design decisions.

• Wireframes, user flows, and interactive prototypes that illustrate your design thinking and problem-solving capabilities.

Process Documentation:

• Showcase an ability to document user flows and interaction design processes clearly.

• Demonstrate how you would approach the iterative process of design, feedback, and refinement.

• Present how you would use data and analytics to inform and validate UX improvements.

📝 Enhancement Note: While not a traditional "operations" portfolio, a UX portfolio fundamentally demonstrates process, problem-solving, and measurable impact, aligning with core operations principles. The focus is on showcasing the process of design and optimization.

💵 Compensation & Benefits

Salary Range: €486.49 - €1801.00 gross per month (based on age and level of study, as is standard for apprenticeships in France).

Benefits:

• Apprenticeship contract with no tuition fees for the candidate.

• Valuable hands-on experience in a growing field.

• Opportunity to work on real-world projects and contribute to product development.

• Potential for career advancement within the company or the broader UX field.

• Exposure to a professional work environment and team collaboration.

Working Hours: Standard full-time working hours, typically around 35-40 hours per week, with the schedule aligned with the partner company's operational needs and the educational institution's requirements.

📝 Enhancement Note: The salary range is typical for an apprenticeship in France. The primary benefit is the educational opportunity combined with practical experience and no cost to the student. The "no tuition fees" is a significant value proposition for an "alternance" role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Education & Training (specifically, distance learning for state-recognized diplomas) with a focus on Design and Digital fields. Studi CFA is an online learning institution that partners with companies to offer apprenticeship opportunities.

Company Size: Studi CFA itself is part of a larger group (Studi), likely a medium-to-large organization in the EdTech sector. The partner company's size is not specified but will offer a professional working environment.

Founded: Studi was founded in 2000. CFA Studi was established to facilitate apprenticeships.

Team Structure:

• The UX Consultant will likely be integrated into a team within the partner company, potentially a Product, Design, or Development team.

• Reporting will be to a direct manager or mentor within that team, with oversight from a Studi CFA advisor.

Methodology:

• The partner company will have its own operational methodologies, likely incorporating agile principles for product development.

• Studi CFA emphasizes a 100% online learning methodology, providing flexible and accessible education.

• The UX role will involve user-centric design processes, data analysis for continuous improvement, and collaborative workflows.

Company Website: https://cfa.studi.com

📝 Enhancement Note: Studi CFA acts as an intermediary, connecting students with companies for apprenticeships. The actual "company culture" experience will be at the partner company where the "alternance" takes place. The UX role implies a modern, digitally-focused work environment.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level, foundational role within the UX discipline. It is designed to provide practical, on-the-job training and skill development for individuals aspiring to a career in User Experience Design and Research. The scope is typically project-based or task-oriented under supervision.

Reporting Structure: The apprentice will report to a designated mentor or manager at the partner company, who will provide guidance, feedback, and project assignments. They will also have an academic advisor from Studi CFA.

Operations Impact: While this role is not directly in revenue or sales operations, the UX consultant's work has a significant indirect impact on revenue and business success by improving user satisfaction, increasing conversion rates, and reducing churn through a better product experience. Their insights directly influence product design and development, which are critical for business growth.

Growth Opportunities:

• Skill Development: Deepen expertise in UX research methodologies, usability testing, wireframing, prototyping, and design strategy.

• Industry Exposure: Gain practical experience in a professional setting, understanding real-world product development cycles and team dynamics.

• Career Progression: Upon successful completion of the apprenticeship and diploma, opportunities may arise for junior UX designer roles, further specialization in UX research, UI design, or product management.

• Networking: Build professional connections within the partner company and the broader tech/design industry.

📝 Enhancement Note: The growth path within UX is clearly defined, moving from foundational apprenticeship to junior, then mid-level, and senior roles. The impact on business metrics like conversion and retention is a key connection to operational success.

🌐 Work Environment

Office Type: The work environment will be at the partner company's physical office in Rennes. This is an on-site role. The specific office environment (e.g., startup, corporate, agency) will depend on the partner company.

Office Location(s): Rennes (35), Brittany, France. This location offers a vibrant city environment with a growing tech and digital sector.

Workspace Context:

• Expect a collaborative office setting where interaction with team members is frequent.

• Access to standard office equipment, software licenses (likely including UX design tools), and potentially specialized research tools.

• Opportunities for informal learning and knowledge sharing through daily interactions with experienced professionals.

Work Schedule: A typical full-time work schedule, aligned with the partner company's operational hours, will be established. This will be balanced with the academic requirements of the Studi CFA program. Flexibility may be available depending on the partner company's policies.

📝 Enhancement Note: The on-site requirement is critical for this apprenticeship, facilitating direct mentorship and immersion in a professional team.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, CV, and potentially an initial eligibility check for the apprenticeship program.

• Studi CFA Consultation: A meeting with a

Studi CFA advisor to discuss your motivation, career goals, and confirm eligibility for the "alternance" program.

• Company Interview(s): Typically one or two rounds of interviews with the hiring team at the partner company. These may include:

  • Technical/Skills Interview: Assessing your understanding of UX principles, your design process, and your familiarity with UX tools.
  • Behavioral Interview: Evaluating your soft skills, such as communication, teamwork, problem-solving, and adaptability.
  • Portfolio Review: A dedicated session where you present your work, explain your design decisions, and discuss the impact of your projects.

• Final Offer: Following successful interviews and portfolio review.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies. For each case study, outline the problem, your role, the process you followed (research, ideation, design, testing), the tools you used, and the outcomes or lessons learned.

• Storytelling: Present your projects as narratives. Explain why you made certain design decisions and how they addressed user needs or business goals.

• Visuals: Use high-quality visuals, including wireframes, mockups, user flows, and prototypes. If possible, include short videos or interactive demos.

• Metrics: Quantify your impact where possible (e.g., "improved task completion rate by X%", "reduced user errors by Y%"). If direct metrics aren't available, explain the potential impact based on your findings.

• Conciseness: Be prepared to walk through your portfolio efficiently, focusing on the most relevant projects for the role.

Challenge Preparation:

• Be ready to discuss hypothetical UX scenarios or be given a small design challenge.

• Focus on articulating your thought process: how you would approach the problem, what questions you would ask, and what steps you would take.

• Demonstrate your understanding of user-centered design principles and your ability to think critically.

📝 Enhancement Note: The portfolio is paramount for a UX role. Applicants should prepare to thoroughly explain their design rationale and demonstrate problem-solving skills through their past work.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping Software: Figma, Sketch, Adobe XD, InVision (familiarity with at least one is expected).

• User Research Tools: Experience with tools for surveys (e.g., SurveyMonkey, Typeform), user interview platforms, or usability testing software may be beneficial.

• Collaboration Tools: Slack, Microsoft Teams, Jira, Trello (common in team environments).

Analytics & Reporting:

• Web Analytics: Google Analytics (basic understanding of tracking user behavior on websites).

• Data Visualization: Tools like Tableau or Power BI (exposure is a plus, not typically required at this level).

CRM & Automation:

• While not directly involved in CRM management, understanding how user experience impacts customer journeys managed within a CRM is advantageous.

📝 Enhancement Note: Proficiency in common UX design tools is a practical necessity. Exposure to analytics and collaboration platforms will ease integration into a professional team.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value in UX, placing the needs and experience of the user at the forefront of all design and development decisions.

• Collaboration: Working effectively with diverse teams to achieve common product goals.

• Continuous Improvement: A commitment to iterative design and data-driven enhancements to elevate user satisfaction and product effectiveness.

• Rigor & Organization: A methodical approach to research, design, and problem-solving, ensuring thoroughness and attention to detail.

• Innovation: An openness to new ideas and creative solutions that can enhance user experiences.

Collaboration Style:

• Expect a highly collaborative environment where feedback is shared openly, and design decisions are often made collectively.

• The UX consultant will need to be comfortable presenting their work, receiving constructive criticism, and integrating feedback from various stakeholders.

• Effective communication is key for bridging the gap between user needs and technical implementation.

📝 Enhancement Note: The values emphasize a blend of user advocacy and practical, team-oriented execution, which are hallmarks of effective operations teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging User Needs and Business Goals: Balancing user desires with technical constraints and business objectives can be a complex challenge.

• Translating Feedback into Action: Effectively interpreting qualitative and quantitative user feedback and transforming it into actionable design improvements.

• Cross-Functional Alignment: Ensuring that all stakeholders understand and support the UX vision and recommendations.

• Learning Curve: Adapting to new tools, methodologies, and the specific domain of the partner company.

Learning & Development Opportunities:

• Formal Education: Completing a recognized diploma through Studi CFA.

• Mentorship: Receiving guidance from experienced UX professionals and team leads.

• Practical Application: Applying theoretical knowledge to real-world projects, leading to rapid skill acquisition.

• Industry Exposure: Gaining insights into how UX functions within different business contexts.

📝 Enhancement Note: The challenges presented are typical for junior roles and are framed as opportunities for growth and skill development, aligning with the apprenticeship model.

💡 Interview Preparation

Strategy Questions:

• "Describe a project where you had to balance conflicting user needs or stakeholder requests. How did you approach it?" (Focus on your process and decision-making)

• "How would you approach auditing the UX of our product, [mention a specific feature if known]?" (Demonstrate your analytical framework and what you'd look for)

Company & Culture Questions:

• "Why are you interested in UX design and this specific apprenticeship opportunity with Studi CFA and our company?" (Show genuine interest and research)

• "What are your strengths and weaknesses when working in a team environment?" (Relate to communication, organization, and teamwork)

Portfolio Presentation Strategy:

• Selectivity: Choose 2-3 of your most impactful projects that best showcase the skills required for this role.

• Clarity: Clearly articulate the problem, your process, your role, and the outcome for each project. Use visuals effectively.

• Narrative: Tell a story about each project, highlighting your problem-solving approach and design rationale.

• Q&A Readiness: Be prepared to answer detailed questions about your design choices, the tools you used, and the results of your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured thought process, strong communication skills, and a clear understanding of UX principles and methodologies, all while highlighting enthusiasm for learning.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Studi CFA website.

• Portfolio Customization: Tailor your CV and portfolio to highlight any relevant projects or skills related to user experience, design thinking, analytics, or collaborative problem-solving.

• Resume Optimization: Ensure your resume clearly states your eligibility for an apprenticeship and your current educational pursuits. Emphasize transferable skills like organization, communication, and teamwork.

• Interview Preparation: Practice articulating your motivations for pursuing UX through an apprenticeship and prepare to discuss your portfolio with enthusiasm and clarity.

• Company Research: Research Studi CFA and, if possible, try to understand the industry of the partner company to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details, especially regarding the partner company and specific day-to-day responsibilities, should be verified directly with Studi CFA or the hiring organization.

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