[Job-29072] Senior Lead Product Designer, México City (Hybrid)

📍 Job Overview

Job Title: Senior Lead Product Designer

Company: CI&T

Location: Mexico City, Mexico

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: April 24, 2026

Experience Level: Senior (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end product design processes for D2C industry clients, focusing on user experience, conversion optimization, and customer satisfaction.

• Drive continuous discovery, define product requirements, and validate solutions with real users to reduce friction and improve key business metrics.

• Champion innovation through experimentation, user testing, and iterative refinement of products and design processes.

• Collaborate closely with cross-functional teams and clients to shape product strategy, define features, and influence roadmap decisions.

• Ensure the quality and excellence of design deliverables while mentoring and guiding the design team.

📝 Enhancement Note: This role is positioned as a Senior Lead Product Designer, emphasizing not only individual contribution to design but also leadership, strategic influence, and team guidance within a client-facing, consultancy environment. The focus on D2C and AI integration suggests a dynamic and forward-thinking design practice.

📈 Primary Responsibilities

• Partner with Product Managers, Business Analysts, and business stakeholders to meticulously define product requirements and user stories.

• Develop comprehensive UX design deliverables, including wireframes, user flows, sitemaps, and detailed specifications, to articulate design concepts.

• Create intuitive and engaging user interfaces through interactive prototypes, facilitating early validation and feedback loops.

• Take ownership of the design team's quality bar, ensuring all deliverables meet high standards of excellence and strategic alignment.

• Influence product strategy, define key features and user flows, and contribute to roadmap prioritization based on user needs and business objectives.

• Manage client relationships from a product design perspective, effectively communicating design rationale and managing expectations.

• Guide and mentor junior designers, fostering a collaborative and growth-oriented team environment.

• Design for innovation by actively experimenting with new interaction patterns, technologies (including AI), and user-centered methodologies.

• Measure and articulate the impact of design solutions using quantifiable metrics related to conversion, customer satisfaction, and repeat purchases.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution and strategic leadership, typical for a Senior Lead role in a consulting firm. The emphasis on client interaction and influencing product strategy is a key differentiator.

🎓 Skills & Qualifications

Education: Bachelor’s degree with a focus in HCI, Interaction Design, Art Direction, or a related design-focused qualification.

Experience: Minimum of 5-7 years of relevant industry work experience, with at least 2 years in a lead designer capacity, guiding clients, projects, and people.

Required Skills:

• Advanced proficiency in English, with fluency in Spanish.

• Mastery of Figma, including advanced capabilities in managing design systems, creating complex interactions, and implementing responsive design principles.

• Proven ability to prompt for AI prototyping, with familiarity with tools like Figma Make and an openness to exploring emerging AI technologies.

• Strong experience in solving complex problems and shipping successful digital products and services across various platforms (web, mobile).

• Demonstrated expertise in design best practices, creating thoughtful UX, and defining product strategy through cross-functional collaboration.

• Proficient in creating wireframes, user flows, sitemaps, and detailed specifications.

• Experience with user research and testing methodologies, strategic planning, and ideation processes.

• Excellent problem-solving skills, particularly in navigating complex challenges and ambiguous situations.

• Strong communication and collaboration abilities, capable of balancing engineering, customer, and product considerations with user needs.

Preferred Skills:

• Visual Design expertise.

• Strong Information Design skills.

• Proven storytelling and design presentation capabilities.

• Facilitation skills to drive team discussions and decision-making.

• Experience working with qualitative and quantitative data to inform design decisions.

• Ability to effectively receive and integrate feedback while balancing business needs.

• Prior experience in the e-commerce industry.

• Experience with both mobile app (iOS and Android) and web design.

• Proactive, resourceful self-starter who thrives in ambiguity and can make informed decisions with imperfect data.

📝 Enhancement Note: The emphasis on Figma mastery, AI prompting, and hybrid work readiness are critical technical and logistical requirements. The dual language fluency (English and Spanish) is essential for client interaction in Mexico City.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate excellence in solving, designing, and shipping successful digital products and services.

• Showcase strong experience with established Design best practices and methodologies.

• Highlight extensive experience with Design Systems, including their creation, maintenance, and documentation.

• Provide evidence of designing thoughtful user experiences and defining product strategy through cross-functional collaboration and alignment.

Process Documentation:

• Clearly document the end-to-end design process for key projects, from initial planning and discovery through interaction design, visual execution, and implementation support.

• Illustrate how user research and testing were integrated into the design lifecycle to validate concepts and inform iterations.

• Detail the application and management of Design Systems and their impact on consistency and scalability.

• Showcase experience with AI prompting and its role in prototyping and design exploration.

📝 Enhancement Note: The portfolio is a critical component for demonstrating not just design output but also the underlying process, strategic thinking, and leadership capabilities required for this senior role. Specific emphasis on Design Systems and AI integration is key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior Lead Product Designer in Mexico City with 5-7+ years of experience and hybrid work requirements, the estimated annual salary range is MXN $750,000 - $1,200,000. This range accounts for the senior level, leadership responsibilities, advanced skill requirements (Figma, AI), dual language proficiency, and the hybrid work model.

Benefits:

• Competitive Salary

• Generous paid vacation days

• Unlimited sick time

• 100% paid health & dental benefits starting day one

• Annual profit-sharing distribution

• Retirement match

• Paid parental leave

• Dedicated career advisor

• Opportunity to work with cutting-edge technology and global clients

Working Hours: The standard working hours are approximately 40 hours per week. While the role is hybrid, flexibility may be expected to accommodate client needs and project deadlines.

📝 Enhancement Note: The salary estimate is based on research of senior-level design roles in Mexico City, considering the specific technical skills, leadership expectations, and the consultancy context. Benefits are listed as provided in the job description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Transformation Specialists, uniting human expertise with AI to create scalable tech solutions. CI&T operates across various sectors, with a current focus on D2C and e-commerce industries.

Company Size: Over 8,000 CI&Ters globally, indicating a large, established international consultancy with significant resources and a broad client base.

Founded: CI&T has over 30 years of history, signifying a stable and experienced organization with a proven track record in digital transformation.

Team Structure:

• The Product Design team is likely part of larger digital transformation or product development units within CI&T.

• Reporting structure typically involves a Lead Designer reporting to a Design Director or Head of Product/Design, with direct management of a team of designers.

Methodology:

• CI&T emphasizes an end-to-end approach, integrating human expertise with AI.

• Design processes are user-centric, involving continuous discovery, validation, and iteration.

• Agile methodologies are likely employed for project execution.

• A strong focus on data-driven decision-making and measuring the quantifiable impact of solutions.

Company Website: https://www.ciandt.com/

📝 Enhancement Note: CI&T's positioning as a "tech transformation specialist" with a global presence and 30-year history suggests a culture that values innovation, client partnership, and deep technical expertise. The emphasis on AI and hybrid work indicates a forward-looking approach to operations and service delivery.

📈 Career & Growth Analysis

Operations Career Level: This role is at the Senior Lead level, signifying a critical position within the product design function. It involves not only expert-level individual contribution but also mentorship, team leadership, and strategic influence on client projects and internal design practices.

Reporting Structure: The Senior Lead Product Designer will likely report to a Design Director or Head of Product. They will directly manage and guide a team of Product Designers, UX Designers, and potentially UI Designers, ensuring the quality and strategic alignment of their work.

Operations Impact: The role has a direct impact on client success by improving user experience, driving conversions, increasing customer satisfaction, and ultimately contributing to revenue growth for D2C businesses. Internally, the Senior Lead influences design standards, processes, and the development of junior talent, shaping CI&T's design capabilities.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in AI-driven design, advanced prototyping, and specialized UX research techniques. Potential to lead larger, more complex client engagements.

• Leadership Development: Formal and informal training in people management, client relationship management, and strategic consulting. Potential to advance into Director-level roles overseeing multiple design teams or practice areas.

• Specialization: Opportunity to become a subject matter expert in specific D2C sub-sectors or emerging design technologies within CI&T.

📝 Enhancement Note: The Senior Lead designation implies a pathway to further leadership and strategic roles. The consultancy environment offers diverse project experiences that accelerate skill development and career progression.

🌐 Work Environment

Office Type: Hybrid work model. Employees are expected to be in the client's office in Mexico City approximately twice per month, with the possibility of this increasing to once per week depending on client needs. This suggests a balance between remote flexibility and in-person collaboration.

Office Location(s): Mexico City (Ciudad de México), Mexico. Specific office location details would be provided by the client or hiring manager.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates effective collaboration both remotely and in person. Expect a mix of team meetings, client workshops, and individual focused work.

• Tools and Technology: Access to industry-standard design tools, particularly Figma, with potential for exploring new AI-powered design tools. A robust digital infrastructure is expected for remote work and client connectivity.

• Team Interaction: Opportunities for frequent interaction with a diverse, cross-functional team of designers, developers, product managers, and business analysts, both within CI&T and at the client organization.

Work Schedule: Standard full-time hours (approx. 40 hours/week), with potential for flexibility to meet project demands. The hybrid schedule requires careful time management to balance remote work efficiency with in-office collaboration requirements.

📝 Enhancement Note: The hybrid nature of this role is a key aspect, requiring adaptability and strong communication skills to maintain productivity and collaboration across different work settings. The frequency of office visits is a critical factor for candidates to consider.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Portfolio Presentation & Discussion: Candidates will likely present their portfolio, focusing on key projects that demonstrate their leadership, strategic thinking, and design process. Expect in-depth questions about problem-solving, user research, Design Systems, and AI integration.

• Design Challenge/Case Study: A practical exercise or case study might be given to assess problem-solving skills, design approach, and ability to articulate solutions under time constraints. This could involve redesigning a feature, defining a new product flow, or responding to a specific business challenge.

• Cross-functional/Client Interview: Interviews with potential team members, hiring managers, and possibly client representatives to assess collaboration style, communication skills, and cultural fit.

• Final Interview: A concluding interview to discuss role expectations, career growth, and finalize any outstanding questions.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your leadership, strategic impact, and end-to-end design process. Prioritize projects that align with D2C, e-commerce, or complex digital product development.

• Highlight Leadership & Strategy: Clearly articulate your role, especially any leadership responsibilities, strategic contributions, and how you influenced product decisions. Emphasize how you guided teams and managed client relationships.

• Showcase Process & Impact: For each project, detail the problem statement, your process (discovery, research, ideation, design, testing, implementation), the tools used (especially Figma and AI prototyping), and most importantly, the quantifiable impact and business outcomes achieved. Use metrics to support your claims.

• Demonstrate Figma & AI Proficiency: Include specific examples of how you've leveraged Figma for design systems, complex interactions, and responsive design. Showcase any experience with AI prompting for prototyping or design exploration.

• Tell a Story: Structure your portfolio presentations as compelling narratives, guiding the reviewer through the journey of each project and highlighting your key contributions and learnings.

Challenge Preparation:

• Understand the D2C Context: Familiarize yourself with common challenges and user needs in the D2C industry.

• Practice Figma Scenarios: Be prepared to quickly sketch or prototype solutions in Figma based on a given prompt.

• Articulate AI Integration: Think about how AI can be leveraged in design processes and for prototyping solutions.

• Focus on Problem Framing: For case studies, spend time defining the problem accurately and justifying your approach before diving into solutions.

• Quantify Everything: Practice explaining the potential business impact and how you would measure success for any proposed solution.

📝 Enhancement Note: The interview process heavily emphasizes portfolio demonstration, leadership, and strategic thinking, aligning with the senior lead nature of the role. Specific preparation for Figma and AI tool usage is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is a mandatory requirement. Expect to use it extensively for wireframing, prototyping, interaction design, responsive design, and managing comprehensive design systems. Mastery is expected.

• AI Prototyping Tools: Proficiency in prompting for AI tools is required. The team uses Figma Make and is open to exploring other trending tools like Midjourney, Stable Diffusion for ideation, or AI-assisted prototyping platforms.

Analytics & Reporting:

• While not explicitly listed as a requirement for the designer, understanding how to interpret and utilize data from analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) to inform design decisions is highly beneficial.

CRM & Automation:

Other Design Tools:

• Familiarity with standard design and collaboration tools such as Miro, Mural, Slack, Jira, Confluence is expected for effective team and client collaboration.

• Experience with user research platforms and tools for usability testing.

📝 Enhancement Note: Figma mastery is critical. The explicit mention of AI prompting indicates a forward-thinking approach to design tools and processes. Familiarity with data and analytics will enhance the candidate's ability to demonstrate impact.

👥 Team Culture & Values

Operations Values:

• Human Expertise + AI: A core value of combining human creativity and strategic thinking with the power and efficiency of Artificial Intelligence.

• End-to-End Solutions: Commitment to delivering comprehensive solutions that span the entire product lifecycle, from ideation to implementation and beyond.

• Client Partnership: Strong emphasis on collaborating closely with clients, understanding their business needs, and acting as trusted advisors.

• Innovation & Experimentation: A culture that encourages trying new approaches, experimenting with emerging technologies, and continuously learning.

• Data-Driven Decisions: Valuing quantifiable results and using data to inform strategy, design choices, and measure success.

• Excellence & Quality: Maintaining a high standard for all deliverables and striving for exceptional outcomes.

Collaboration Style:

• Cross-functional Integration: Designers work seamlessly with product managers, business analysts, developers, and other specialists, fostering a holistic approach to product development.

• Open Communication: Encouraging transparent dialogue, constructive feedback, and active listening among team members and with clients.

• Agile & Iterative: Embracing agile methodologies that promote flexibility, rapid iteration, and continuous improvement through regular feedback loops.

• Knowledge Sharing: A culture where team members are encouraged to share insights, best practices, and learnings to elevate the collective expertise of the design team.

📝 Enhancement Note: CI&T's culture appears to be a blend of a large, established consultancy with a forward-thinking, innovation-driven approach, particularly regarding AI. Collaboration and client focus are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: Working in a consultancy environment often involves dealing with evolving client needs and project scopes, requiring adaptability and strong problem-solving skills.

• Balancing Stakeholder Needs: Successfully integrating diverse requirements from product, engineering, business, and client stakeholders while maintaining a user-centered design vision.

• Driving AI Adoption: Effectively integrating AI tools and methodologies into existing design workflows and convincing stakeholders of their value and impact.

• Leading Diverse Teams: Mentoring and guiding a team of designers with varying experience levels and skill sets, ensuring consistent quality and alignment.

• Remote/Hybrid Collaboration: Maintaining strong team cohesion and effective communication in a hybrid work environment, ensuring seamless collaboration across different locations and time zones.

Learning & Development Opportunities:

• AI in Design Specialization: Opportunities to become a leader in applying AI tools and techniques to product design challenges, potentially leading to specialized training and certifications.

• Cross-Industry Exposure: Working with a variety of clients in the D2C and e-commerce sectors provides broad exposure to different business models, user behaviors, and design challenges.

• Leadership Training: Formal programs and on-the-job experience in managing teams, client relationships, and project portfolios.

• Global Collaboration: Opportunities to work with international teams and clients, enhancing cross-cultural communication and global design perspective.

• Continuous Skill Enhancement: Access to CI&T's resources for staying updated on the latest design trends, tools, and technologies.

📝 Enhancement Note: The role presents opportunities to pioneer AI in design and develop strong leadership skills within a global consultancy. Managing the hybrid work model and balancing diverse stakeholder needs will be key challenges.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a design team through a complex product redesign. What was your approach, and what was the outcome?" (Focus on leadership, process, and quantifiable results.)

• "How do you balance competing priorities from product management, engineering, and business stakeholders when defining product strategy?" (Highlight your negotiation, communication, and alignment skills.)

• "How have you used AI tools or prompting in your design process to improve efficiency or explore new concepts? Walk us through a specific example." (Demonstrate practical application of AI in design.)

Company & Culture Questions:

• "What interests you about CI&T's approach to tech transformation and AI?" (Research CI&T's mission, case studies, and recent news.)

• "How do you foster a collaborative and inclusive design environment within a hybrid team?" (Relate to your personal collaboration style and experience managing distributed teams.)

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your role and the project's business context. Then, detail the problem, your strategic approach, the user research that informed decisions, your design process (wireframes, prototypes, iterations), and finally, the outcomes and impact with supporting data.

• Highlight Leadership: Clearly articulate instances where you led, mentored, influenced decisions, or managed client relationships.

• Showcase Figma & AI: Demonstrate specific examples of complex Figma work (design systems, interactions) and how you've used AI for ideation or prototyping.

• Quantify Impact: Use numbers and metrics (e.g., conversion rate increase, reduction in support tickets, user satisfaction scores) to prove the value of your design solutions.

• Engage and Ask Questions: Be prepared to answer questions thoughtfully and ask insightful questions about the team, projects, and CI&T's strategic direction.

📝 Enhancement Note: Interview preparation should focus on demonstrating leadership, strategic thinking, hands-on Figma skills, practical application of AI in design, and the ability to quantify impact. Researching CI&T's specific focus areas will be beneficial.

📌 Application Steps

To apply for this Senior Lead Product Designer position:

• Submit your application through the provided link on jobs.lever.co.

• Portfolio Customization: Tailor your portfolio to highlight 3-5 of your strongest projects that best showcase leadership, strategic impact, and end-to-end design process in D2C or similar industries. Ensure it vividly demonstrates your Figma mastery and any AI-driven design initiatives.

• Resume Optimization: Update your resume to clearly articulate your 5-7 years of experience, specifically highlighting at least 2 years in a lead role. Quantify your achievements with metrics and use keywords like "Product Design," "UX," "Figma," "Design Systems," "AI Prototyping," and "Leadership."

• Interview Preparation: Practice your portfolio presentation, focusing on storytelling, articulating your strategic contributions, demonstrating your design process, and showcasing quantifiable impact. Prepare for potential case study challenges and questions about AI integration.

• Company Research: Thoroughly research CI&T's services, client base (especially in D2C), and their stated values regarding AI and tech transformation. Understand their approach to hybrid work and client collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.