Interior Design Consultant

📍 Job Overview

Job Title: Interior Design Consultant

Company: Haverty Furniture Companies, Inc

Location: Pembroke Pines, FL 33019

Job Type: Full-Time

Category: Sales / Design Consulting

Date Posted: 2026-08-20

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive revenue growth by leveraging interior design expertise to enhance customer experience and facilitate furniture sales.

• Develop and present compelling design solutions, including floor plans and 3D renderings, to meet customer needs and project objectives.

• Collaborate closely with sales consultants to support closing transactions and elevate average ticket values through expert design recommendations.

• Conduct in-home, in-store, and virtual consultations, building strong client relationships and understanding their unique style, budget, and space requirements.

• Maintain comprehensive product knowledge and stay abreast of broad furniture styles and current décor trends to effectively advise customers.

📝 Enhancement Note: This role bridges the gap between sales and interior design, focusing on utilizing design skills to directly impact sales performance and customer satisfaction within a retail furniture environment. The emphasis is on consultative selling driven by design expertise.

📈 Primary Responsibilities

• Partner with customers and sales consultants to conceptualize and execute beautiful room designs, recommending furniture and accessories for a complete aesthetic.

• Conduct comprehensive consultations (in-home, in-store, virtual) to deeply understand customer needs, style preferences, investment levels, and spatial constraints.

• Create detailed floor plans and photorealistic 3D renderings showcasing Haverty's furniture and accessories within the customer's envisioned space.

• Actively support Sales Consultants in closing transactions by providing expert design insights and solutions that build customer confidence.

• Schedule and attend qualified home visits with customers, serving as the primary design point of contact and building rapport.

• Review selected items, pricing, and delivery schedules with customers during home visits and final presentations, ensuring clarity and satisfaction.

• Provide constructive feedback to Sales Consultants and Branch Managers post-home visits and presentations to refine processes and improve outcomes.

• Assist Sales Consultants in creating special-order SKUs and expanding sales reserves by identifying opportunities for customization and upselling.

• Offer valuable feedback to customers to enhance sales opportunities and increase average transaction values.

• Maintain up-to-date knowledge of special sales, financing options, delivery procedures, and warranty policies.

• Reinforce customer selections and actively contribute to the successful closure of sales.

• Utilize internal systems like "My Sales Center" for customer follow-up and relationship management.

• Consistently achieve required sales targets and key performance metrics as directed by management.

• Engage in sales training sessions on the sales floor to gain a thorough understanding of Haverty's customer engagement methodologies.

📝 Enhancement Note: The responsibilities highlight a proactive sales support role where design expertise is the primary driver for influencing purchasing decisions. The emphasis on collaboration with sales consultants and direct customer engagement in various settings is a key operational aspect.

🎓 Skills & Qualifications

Education: Bachelor’s degree (B.A.) in Interior Design or a related field from a four-year college or university.

Experience: 2 to 4 years of relevant interior design or related experience, or an equivalent combination of education and practical experience. ASID certification is preferred.

Required Skills:

• Interior Design Principles: Strong understanding of color theory, space planning, furniture styles, and décor trends.

• 3D Rendering & Visualization: Proficiency in creating photorealistic 3D renderings and detailed floor plans using specialized software.

• Consultative Selling: Ability to engage customers, understand their needs, and guide them towards design solutions that align with their budget and preferences.

• Sales Acumen: Skills in supporting sales closure, increasing average ticket prices, and identifying opportunities for add-on sales.

• Customer Service Excellence: Proven ability to build rapport, manage client expectations, and deliver exceptional customer experiences.

• Microsoft Office Suite: Proficiency in Word, Excel, PowerPoint, and Outlook for communication, reporting, and basic data management.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to present design concepts clearly and persuasively.

• Personal Transportation & Valid Driver's License: Required for in-home client consultations, with a clean driving record and verification of minimum state-required car insurance.

Preferred Skills:

• Room Planner Software Proficiency: Prior experience with specialized room planning or interior design software beyond basic rendering tools.

• ASID Certification: Professional certification indicating a high level of expertise and commitment to the interior design field.

• Product Knowledge (Furniture): In-depth understanding of furniture construction, materials, and the broad range of styles offered by Haverty's.

• Sales Training Participation: Experience in formal sales training programs, particularly those focused on consultative selling or retail environments.

📝 Enhancement Note: The qualifications blend formal design education/experience with practical sales and client management skills. The requirement for personal transportation for in-home visits is a critical operational detail for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Project Showcase: A curated collection of interior design projects demonstrating a range of styles, from concept to completion.

• Floor Plan & 3D Rendering Examples: Clear examples of professional floor plans and high-quality 3D renderings that effectively visualize design concepts.

• Client Consultation Case Studies: Brief narratives or examples illustrating how you've understood client needs and translated them into successful design solutions.

• Sales Impact Documentation: If possible, examples or descriptions of how your design contributions have positively influenced sales outcomes or increased average transaction values.

Process Documentation:

• Consultation Workflow: Documented steps for conducting effective in-home, in-store, and virtual client consultations, from initial contact to needs assessment.

• Design Development Process: A clear outline of your methodology for developing design concepts, selecting products, and creating visualizations.

• Sales Support Integration: Examples of how you collaborate with sales teams to integrate design recommendations into the sales process and facilitate closing.

• Client Presentation Strategy: A framework for presenting design proposals, including how you address feedback, manage expectations, and secure client buy-in.

📝 Enhancement Note: For this role, a portfolio should emphasize visual design work and demonstrate a clear process for client engagement and sales support, rather than solely focusing on complex operational metrics or system implementations typical of pure operations roles.

💵 Compensation & Benefits

Salary Range: $55,000 - $100,000+ per year. The national average for an Interior Design Consultant at Haverty's in 2025 was $84,000. This range reflects a base income potential plus uncapped commission structure.

Benefits:

• Paid Training: Comprehensive, paid training program covering product knowledge and customer engagement processes.

• Daily Pay Program: Flexibility to draw earned pay between standard pay cycles.

• 401K Program: Company match of 4% to support retirement savings.

• Comprehensive Health Coverage: Premier medical, dental, and vision insurance plans.

• Generous Paid Time-Off: Includes vacation days, sick time, personal days, and company holidays.

• Associate Discount: Substantial discount on Haverty's merchandise.

• Referral Bonus Program: Bonuses for successfully referring new team members.

• Educational Financial Assistance: Support for continuing education and professional development.

• Health and Wellness Program: Complimentary resources and programs focused on employee well-being.

Working Hours: 40 hours per week, including nights and weekends. Store hours are Monday-Saturday 10 am – 7 pm, and Sunday 12 pm – 6 pm. Flexibility is required to meet customer schedules for home visits.

📝 Enhancement Note: The salary structure is commission-based with an uncapped potential, supplemented by a guaranteed income feature and a substantial average earnings figure for context. The benefits package is robust, catering to employee well-being and financial security.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail Furniture & Home Furnishings. Haverty's operates within a competitive retail landscape, focusing on providing quality furniture and exceptional customer service with a legacy spanning over 140 years.

Company Size: Haverty Furniture Companies, Inc. is a publicly traded company with a significant retail footprint across the United States. This size implies established processes, a structured corporate environment, and potential for career advancement.

Founded: Over 140 years ago. This long history signifies stability, deep-rooted brand values, and a proven track record in the furniture industry, suggesting a culture that values tradition, quality, and customer loyalty.

Team Structure:

• Design & Sales Integration: The Interior Design Consultant works closely with Sales Consultants, forming a collaborative unit focused on customer acquisition and conversion.

• Reporting Hierarchy: Typically reports to a Sales Manager or Branch Manager, with potential oversight from regional or corporate design leadership.

• Cross-Functional Collaboration: Regularly interacts with sales associates, delivery teams, customer service, and potentially visual merchandising to ensure a seamless customer journey.

Methodology:

• Customer-Centric Approach: All processes are designed around understanding and fulfilling customer needs, from initial consultation to post-purchase support.

• Consultative Sales Process: Emphasizes building relationships and providing expert advice rather than high-pressure sales tactics.

• Visual Merchandising Alignment: Designs and recommendations should align with showroom aesthetics and current visual merchandising standards.

Company Website: https://www.havertys.com/

📝 Enhancement Note: The company's long history and retail focus shape a culture that values customer relationships, quality products, and a structured sales environment. The team structure emphasizes collaboration between design and sales functions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a specialist or mid-level contributor within the sales and design function. It requires a blend of creative design skills and practical sales support capabilities, making it a crucial link in the customer journey.

Reporting Structure: Typically reports to a Store Manager or Sales Manager, indicating a direct line of influence on store performance and customer engagement. The role interacts heavily with sales consultants, fostering a team-oriented sales environment.

Operations Impact: The Interior Design Consultant directly impacts revenue by enhancing the sales process, increasing average transaction values through expert recommendations, and improving customer satisfaction, which drives repeat business and referrals. Their work is integral to the store's overall sales performance and brand perception.

Growth Opportunities:

• Senior Design Consultant/Specialist: Opportunity to take on more complex projects, mentor junior designers, and potentially specialize in specific design areas or product lines.

• Sales Management Track: Progression into roles like Sales Manager or Assistant Store Manager, leveraging design expertise to lead sales teams and drive store performance.

• Corporate Design Roles: Potential to move into corporate positions related to product development, visual merchandising, or design training, depending on company structure and individual career aspirations.

• Continued Education & Certification: Support for obtaining advanced certifications (e.g., NCIDQ) or specializing in areas like sustainable design or commercial interiors.

📝 Enhancement Note: Growth within this role is typically bifurcated: deepening expertise in design and sales within a retail setting, or transitioning into management roles that leverage broader business acumen. The emphasis is on performance-driven advancement.

🌐 Work Environment

Office Type: Primarily a retail showroom environment, characterized by beautifully appointed spaces designed to inspire customers. This is complemented by in-home client visits, requiring adaptability and professionalism in diverse residential settings.

Office Location(s): Pembroke Pines, FL. This location suggests a dynamic retail market within the South Florida region, requiring an understanding of local design trends and client demographics.

Workspace Context:

• Showroom Environment: A visually stimulating and collaborative space where design inspiration is readily available. Interaction with sales consultants and customers is constant.

• Tools & Technology: Access to design software, rendering tools, and potentially a dedicated design consultation area within the showroom.

• Client Interaction: Significant face-to-face interaction with a diverse range of customers, requiring strong interpersonal and communication skills.

Work Schedule: Retail hours, including nights and weekends, are mandatory. This schedule demands flexibility and a commitment to serving customers during peak shopping times. The role also requires flexibility to accommodate customer availability for in-home consultations.

📝 Enhancement Note: The work environment is a blend of a structured retail showroom and mobile client consultations, demanding flexibility, strong presentation skills, and the ability to adapt to different settings and customer needs.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of the resume and portfolio to assess design qualifications, relevant experience, and alignment with Haverty's brand.

• First Interview (Hiring Manager): Focus on sales aptitude, customer service philosophy, understanding of the Haverty's brand, and initial design approach. May involve behavioral questions.

• Design Challenge/Presentation: Candidates may be asked to present a design concept for a hypothetical client scenario or walk through a past project from their portfolio, demonstrating their design process, problem-solving skills, and communication abilities.

• In-Home Consultation Simulation: A role-playing exercise simulating an in-home consultation to assess client interaction, needs assessment, and recommendation skills.

• Final Interview: May involve meeting with higher-level management (e.g., Regional Manager) to discuss career aspirations, long-term fit, and compensation expectations.

Portfolio Review Tips:

• Curate for Impact: Select 3-5 of your strongest projects that best represent your design aesthetic and capabilities, particularly those showcasing furniture integration and full room design.

• Showcase Process: Clearly articulate your design process for each project, from initial client brief and space analysis to concept development, product selection, and final execution.

• Highlight Sales Contribution: If possible, include examples or descriptions where your design work directly influenced sales, increased order value, or resulted in high customer satisfaction.

• Visual Clarity: Ensure all images are high-resolution and professionally presented. Include before-and-after photos if available.

• Tailor to Haverty's: Emphasize projects that align with Haverty's style, product offerings, and customer demographic.

Challenge Preparation:

• Understand Haverty's Brand: Research their current collections, design aesthetic, target market, and customer service philosophy.

• Practice Design Scenarios: Prepare to tackle common design challenges such as limited budgets, awkward room layouts, or conflicting client preferences.

• Develop a Presentation Structure: Practice delivering concise and engaging presentations that clearly articulate your design rationale, product selections, and expected outcomes.

• Articulate Sales Impact: Be ready to discuss how your design solutions translate into tangible sales results and customer value.

📝 Enhancement Note: The application process heavily emphasizes both design proficiency and sales acumen. A strong portfolio that demonstrates a clear design process and its impact on sales is critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Room Planner Software: Essential for creating floor plans and 3D renderings. Specific software experience is beneficial, but proficiency in any such tool is valued.

• Microsoft Office Suite: For communication, reporting, scheduling, and basic data management (Word, Excel, PowerPoint, Outlook).

• CRM System (e.g., My Sales Center): Used for customer relationship management, tracking leads, follow-ups, and sales activities.

Analytics & Reporting:

• Sales Performance Dashboards: Understanding and potentially contributing to reports on individual sales figures, average ticket value, and conversion rates.

• Customer Data Analysis: Utilizing CRM data to understand customer preferences, buying patterns, and tailor design recommendations.

CRM & Automation:

• Customer Relationship Management (CRM): Proficiency in using a CRM system to manage client interactions, track sales progress, and maintain customer databases.

• Internal Communication Tools: Standard business communication platforms for team coordination.

📝 Enhancement Note: While specific software like "My Sales Center" is mentioned, the core requirement is proficiency in design visualization tools and standard office productivity software. The ability to leverage CRM for sales support is also key.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A deep commitment to understanding and exceeding customer expectations through personalized service and expert design advice.

• Collaboration: Working seamlessly with sales consultants and other team members to achieve shared sales goals and ensure a positive customer experience.

• Quality & Integrity: Upholding Haverty's long-standing reputation for quality products and ethical business practices.

• Continuous Improvement: A dedication to refining design skills, sales techniques, and customer engagement strategies.

• Passion for Design: An intrinsic enthusiasm for interior design, home furnishings, and creating beautiful living spaces.

Collaboration Style:

• Team-Oriented Sales: Working in close partnership with sales consultants, sharing insights and supporting each other to close deals.

• Open Communication: Encouraging feedback and open dialogue with sales colleagues and management to optimize sales strategies and customer interactions.

• Knowledge Sharing: Willingness to share design trends, product information, and best practices with the sales team to enhance their effectiveness.

📝 Enhancement Note: The culture likely emphasizes a blend of individual performance (sales targets) and strong teamwork, particularly between design consultants and sales associates, all driven by a customer-centric philosophy.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design & Sales: Effectively integrating creative design expertise with the demands of a sales-driven retail environment.

• Diverse Client Needs: Adapting design solutions to a wide range of customer tastes, budgets, and spatial constraints.

• Pace of Retail: Thriving in a fast-paced retail setting that requires quick thinking, excellent time management, and continuous customer engagement.

• Driving In-Home Consultations: Proactively scheduling and executing in-home visits, which are crucial for building rapport and closing larger deals.

• Staying Current: Continuously updating knowledge of furniture trends, new product lines, and design software advancements.

Learning & Development Opportunities:

• Product Training: In-depth training on Haverty's extensive product lines, materials, and construction.

• Sales Technique Workshops: Development of consultative selling skills, negotiation, and closing techniques.

• Design Software Training: Opportunities to enhance proficiency in 3D rendering and space planning software.

• Mentorship: Potential to learn from experienced sales consultants and design professionals within the company.

• Career Advancement: Clear pathways into senior design roles or sales management positions.

📝 Enhancement Note: The primary challenges revolve around the dual nature of the role—balancing creative design with direct sales impact—and adapting to the dynamic retail environment. Growth opportunities are focused on skill enhancement and career progression within the company.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an initial client consultation, from first contact to understanding their core needs." (Focus on active listening, probing questions, and needs assessment.)

• "How would you approach designing a living room for a client who loves modern aesthetics but has a limited budget and an unusually shaped space?" (Demonstrate problem-solving, creativity, and resourcefulness.)

• "Walk me through a past design project where you successfully influenced a customer's purchasing decisions and increased the overall sale value." (Prepare a case study highlighting design impact on sales.) Company & Culture Questions:

• "What interests you about Haverty's and our brand legacy?" (Research company history, values, and product offerings.)

• "How do you envision your role contributing to the success of our sales team and the overall store performance?" (Emphasize collaboration and sales support.)

• "Describe a time you had to handle a difficult customer or resolve a design-related conflict. How did you approach it?" (Showcase conflict resolution and customer service skills.) Portfolio Presentation Strategy:

• Storytelling: For each project, tell a story: the client's challenge, your design solution, the products selected, and the positive outcome (including sales impact if possible).

• Visual Appeal: Ensure your presentation is visually engaging, using high-quality images and clear layouts.

• Conciseness: Be prepared to present your key projects within a specified timeframe, focusing on the most impactful aspects.

• Interactive Discussion: Be ready to answer questions about your design choices, software usage, and how you manage client relationships.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of both design principles and sales strategy, with a clear ability to articulate how design expertise directly drives revenue and customer satisfaction within a retail context.

📌 Application Steps

To apply for this Interior Design Consultant position:

• Submit your application through the provided link on the Haverty's careers portal.

• Resume Optimization: Tailor your resume to highlight interior design experience, specific software proficiencies (especially rendering and room planner tools), sales support achievements, and customer service skills. Quantify achievements where possible (e.g., "Increased average ticket value by X%").

• Portfolio Curation: Prepare a digital or physical portfolio that showcases your best work, emphasizing projects that demonstrate your ability to create aesthetically pleasing and functional spaces using furniture. Include examples of floor plans and 3D renderings.

• Interview Preparation: Practice answering behavioral and situational questions related to design, sales, and customer interaction. Prepare to discuss your design process and how you support sales goals.

• Company Research: Familiarize yourself with Haverty's brand, product lines, history, and current marketing initiatives. Understand their customer base and design aesthetic.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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