In-Home Design Consultant ($150k-250k)
π Job Overview
Job Title: In-Home Design Consultant
Company: Express Flooring
Location: Dallas, TX
Job Type: 1099 β Direct Seller
Category: Sales Operations / Direct Sales
Date Posted: 2026-05-19
Experience Level: 2-5 Years
Remote Status: On-site
π Role Summary
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Direct in-home sales role focused on closing deals and exceeding revenue targets within a single customer visit.
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Responsible for the full sales cycle, from initial customer consultation and rapport building to product presentation, estimation, and final agreement.
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Leverages provided leads and sample kits to guide homeowners through flooring solutions and secure sales.
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Operates in a commission-based structure with significant earning potential for high performers in a dynamic sales environment.
π Enhancement Note: While titled "In-Home Design Consultant," the core responsibilities and compensation structure clearly indicate a direct sales role focused on revenue generation rather than a traditional design or consultative function. The emphasis is on closing deals efficiently during in-home visits.
π Primary Responsibilities
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Conduct comprehensive in-home consultations, accurately taking measurements and presenting tailored flooring solutions to meet client needs.
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Effectively guide clients through a curated selection of flooring samples, facilitating confident purchasing decisions and closing sales during the initial visit.
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Present and explain flexible financing options to clients, simplifying the purchasing process and securing final agreements.
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Consistently meet and exceed established sales targets by closing deals during consultations, ensuring a high level of customer satisfaction throughout the process.
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Collaborate closely with the Express Flooring team to ensure a seamless customer experience from sale to installation.
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Manage personal appointment schedule efficiently, prioritizing high-potential leads and optimizing time for in-home visits.
π Enhancement Note: The primary responsibility is to close sales during the in-home consultation. This requires a blend of sales acumen, product knowledge, and efficient process execution. The role is heavily driven by individual performance and the ability to convert leads into revenue.
π Skills & Qualifications
Education: High school diploma or equivalent required; a college degree is preferred.
Experience: Minimum of 2 years of experience in in-home or outside sales, with a proven track record of closing deals.
Required Skills:
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Demonstrated expertise in direct selling and in-home sales methodologies.
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Proven ability to build rapport and establish strong customer relationships quickly.
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Strong closing skills with a consultative sales approach.
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Proficiency in taking accurate measurements and creating on-the-spot estimates.
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Excellent verbal and written communication skills for client interactions and proposal generation.
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Self-motivated and highly organized with effective time management to manage a sales schedule.
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Willingness and ability to work evenings and weekends to accommodate client availability.
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Physical capability to lift and move items up to 55 lbs and perform tasks such as climbing stairs.
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Valid state motor vehicle operator's license and a clean driving record.
Preferred Skills:
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Experience in the flooring or home improvement industry.
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Familiarity with CRM systems for lead and customer management.
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A passion for interior design and understanding of home aesthetics.
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Experience working in a 1099 contractor or direct seller capacity.
π Enhancement Note: The requirements emphasize practical sales skills and the ability to operate independently. While "design consultant" is in the title, the core need is for a skilled salesperson capable of closing deals in a home environment.
π Process & Systems Portfolio Requirements
Portfolio Essentials:
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Documented success in achieving and exceeding sales targets, ideally with quantifiable results (e.g., revenue generated, close rates).
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Case studies showcasing the full sales cycle, from lead engagement to deal closure, highlighting problem-solving and customer needs assessment.
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Examples of how you have managed client relationships, from initial contact through to post-sale follow-up.
Process Documentation:
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Showcase ability to follow and optimize a structured in-home sales process, including lead qualification, needs assessment, product presentation, estimation, financing, and closing.
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Demonstrate how you adapt to different customer personalities and needs to achieve a successful outcome.
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Provide examples of how you manage a pipeline of potential clients and prioritize follow-up activities.
π Enhancement Note: Given this is a direct sales role with a focus on closing during the visit, the "portfolio" will likely focus on demonstrating past sales performance, successful sales strategies, and the ability to manage the entire sales process autonomously. Quantifiable achievements will be crucial.
π΅ Compensation & Benefits
Salary Range: $150,000 - $250,000 USD annually (Commission-based)
Benefits:
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Comprehensive 7-week paid training program.
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Ongoing one-on-one coaching and mentorship from sales managers.
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Access to high-quality, TV-driven leads with a reported 60% close rate, minimizing cold calling.
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Flexible scheduling allowing for management of personal appointments.
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Significant uncapped commission potential with top performers earning $300,000+ annually.
Working Hours: Variable, based on appointment scheduling, including evenings and weekends. Expected to manage a full-time schedule equivalent of 40 hours per week, focused on client appointments and related sales activities.
π Enhancement Note: The compensation is entirely commission-based, with a substantial income potential for successful sales consultants. The listed range represents the average expected earnings for motivated individuals. Benefits are focused on training, lead generation, and scheduling flexibility, typical for a 1099 sales role.
π― Team & Company Context
π’ Company Culture
Industry: Flooring Solutions, Retail, Home Improvement. Express Flooring is a leading provider of residential and commercial flooring solutions across multiple states.
Company Size: Express Flooring is a rapidly expanding company, indicating a dynamic and growth-oriented environment. While specific employee count isn't provided, the description suggests a significant operational footprint.
Founded: Founded with a mission to deliver a superior floor covering experience, Express Flooring emphasizes top-quality products, professional installation, and unparalleled customer service.
Team Structure:
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Sales team members operate as independent contractors (1099).
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Sales managers provide coaching and support to help consultants develop skills and confidence.
Methodology:
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Data-driven approach to lead generation, leveraging TV advertising to produce high-conversion leads.
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Focus on efficiency and closing deals within a single in-home consultation.
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Commitment to continuous improvement through training and ongoing coaching.
Company Website: http://www.expressflooring.com/
π Enhancement Note: The company culture appears to be results-oriented, emphasizing high performance, customer satisfaction, and employee growth. The 1099 structure suggests a focus on independent, entrepreneurial sales professionals.
π Career & Growth Analysis
Operations Career Level: This role represents a senior-level direct sales position, often referred to as an "In-Home Sales Consultant" or "Design Consultant" in the retail/home improvement sector. It requires significant autonomy and revenue-generating responsibility.
Reporting Structure: While operating as a 1099 contractor, consultants report to Sales Managers for training, coaching, and performance guidance. The structure is designed to support independent sales professionals.
Operations Impact: The direct impact of this role is on the company's revenue generation. Each successful sale contributes directly to the company's top line and market share in flooring solutions. The quality of the sales consultation also influences customer satisfaction and potential for repeat business or referrals.
Growth Opportunities:
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Advancement to senior sales consultant roles with higher earning potential and potentially mentoring opportunities.
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Potential to transition into sales management or team leadership roles within Express Flooring, leveraging successful sales experience.
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Development of advanced sales techniques, negotiation skills, and deep product knowledge within the flooring industry.
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Opportunity to build a strong personal brand and client base within a supportive sales ecosystem.
π Enhancement Note: Growth is primarily tied to individual sales performance and the ability to leverage the company's lead generation and training. For those seeking management roles, demonstrating leadership potential and consistent success would be key.
π Work Environment
Office Type: This is a field-based, in-home selling role. Consultants work remotely from their home base, traveling to customer residences within their designated sales territory.
Office Location(s): Primarily operates within the Dallas, TX metropolitan area, servicing homeowners in their residences.
Workspace Context:
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The primary "workspace" is the customer's home, requiring adaptability and professionalism in diverse environments.
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Consultants utilize provided sample kits and financing materials as their on-site tools.
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Collaboration with the Express Flooring team often occurs remotely via phone or digital communication for support and administrative tasks.
Work Schedule: Flexible scheduling is a key feature, allowing consultants to manage their appointments. However, this requires significant self-discipline to ensure a full workload, including evenings and weekends, to maximize income potential.
π Enhancement Note: The work environment is highly independent and field-oriented, requiring strong personal management skills. The flexibility comes with the expectation of self-sufficiency and commitment to working when clients are available.
π Application & Portfolio Review Process
Interview Process:
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Initial Application Review: Screening of resumes and applications for relevant sales experience, particularly in in-home or outside sales.
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Phone/Video Screening: A preliminary interview to assess communication skills, sales aptitude, and understanding of the commission-based model.
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In-Home Sales Simulation/Role-Play: Candidates may be asked to demonstrate their sales approach, product presentation, and closing techniques in a simulated in-home scenario. This is a critical step to evaluate practical sales skills.
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Final Interview: Discussion with a Sales Manager or hiring team to delve deeper into experience, motivation, cultural fit, and career aspirations.
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Background Check & Onboarding: For successful candidates, a review of driving records and completion of contractor onboarding.
Portfolio Review Tips:
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Clearly articulate your sales philosophy and approach to in-home consultations.
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Quantify your achievements with specific numbers: revenue generated, sales targets exceeded, average deal size, close rates.
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Prepare concise case studies that highlight your ability to build rapport, understand customer needs, overcome objections, and close deals effectively.
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Be ready to discuss how you manage your time, schedule appointments, and follow up with leads.
Challenge Preparation:
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Be prepared for role-playing exercises that simulate a customer consultation. Practice your opening, needs discovery, product recommendation, objection handling, and closing statements.
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Research common challenges in the flooring industry or home improvement sales and how you would address them.
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Understand the Express Flooring value proposition and how you would communicate it to potential clients.
π Enhancement Note: The interview process will heavily focus on practical sales skills and the ability to perform in a direct, in-home sales capacity. Demonstrating a clear path to closing deals and generating revenue will be paramount.
π Tools & Technology Stack
Primary Tools:
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Sample Kits: Company-provided physical sample kits of flooring materials are essential for in-home presentations.
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Measurement Tools: Standard measuring tapes and potentially digital measuring devices for accurate room dimensions.
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Estimation Software/Tools: Likely a proprietary or standard sales tool for generating on-the-spot quotes and proposals.
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Mobile Device/Tablet: For accessing customer information, presenting digital materials, and potentially processing orders/agreements.
Analytics & Reporting:
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CRM System (e.g., Salesforce, Hubspot, or proprietary): For managing leads, tracking customer interactions, scheduling appointments, and monitoring sales pipeline progress.
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Sales Performance Dashboards: Internal reporting tools to track individual sales metrics, commission earnings, and performance against targets.
CRM & Automation:
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Lead Management Platform: To receive and manage incoming "Golden Leads" generated by the company's marketing efforts.
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Communication Tools: Email, phone, and potentially messaging apps for client communication and internal team coordination.
π Enhancement Note: While specific tools are not listed, the role implies the use of standard sales enablement tools for lead management, quoting, and customer relationship management. Proficiency with mobile technology and digital presentation tools will be beneficial.
π₯ Team Culture & Values
Operations Values:
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Results-Driven: A strong emphasis on achieving and exceeding sales targets is central.
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Customer-Centric: Delivering an exceptional customer experience is key, even within a fast-paced sales environment.
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Entrepreneurial Spirit: As 1099 contractors, consultants are expected to operate with a high degree of autonomy and drive.
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Continuous Improvement: Commitment to learning through training and coaching to enhance sales skills and performance.
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Integrity: Honesty and transparency in dealings with both customers and the company.
Collaboration Style:
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Independent work is the primary mode, with consultants managing their own schedules and client interactions.
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Collaboration with sales managers is crucial for guidance, support, and professional development.
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Teamwork is also involved in ensuring a seamless customer experience, coordinating with installation teams and support staff when necessary.
π Enhancement Note: The culture values high achievers who can self-manage and drive revenue. While independent, there's a supportive structure through management and training to foster success.
β‘ Challenges & Growth Opportunities
Challenges:
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Commission-Only Structure: The inherent challenge of relying solely on commission for income requires consistent high performance and resilience.
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Managing In-Home Sales Dynamics: Navigating diverse customer personalities, home environments, and potential objections in real-time.
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Time Management: Balancing lead follow-up, appointment scheduling, travel, and in-home consultations effectively.
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Market Competition: Competing with other flooring providers and home improvement services in the Dallas market.
Learning & Development Opportunities:
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Intensive 7-Week Paid Training: Comprehensive onboarding covering product knowledge, sales techniques, and company processes.
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Ongoing One-on-One Coaching: Regular guidance from experienced sales managers to refine skills and address challenges.
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Exposure to High-Conversion Leads: Learning from high-quality leads and optimizing conversion strategies.
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Product and Industry Knowledge: Deepening expertise in flooring materials, installation processes, and design trends.
π Enhancement Note: The primary challenge is performance-based income, which also represents the greatest growth opportunity. The company provides significant resources for training and support to help consultants overcome these challenges.
π‘ Interview Preparation
Strategy Questions:
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"Describe your approach to a first-time in-home sales consultation. How do you build rapport and uncover customer needs?"
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"Walk me through how you would present financing options to a customer who seems hesitant about the overall cost."
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"How do you handle objections during a sales presentation, particularly those related to price or product features?"
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"Describe a time you successfully closed a complex sale. What were the key factors that led to the closure?"
Company & Culture Questions:
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"What interests you about Express Flooring and this specific In-Home Design Consultant role?"
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"How do you see yourself fitting into a commission-only sales environment?"
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"What are your long-term career goals, and how does this role align with them?"
Portfolio Presentation Strategy:
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Prepare 2-3 concise case studies detailing successful sales engagements. Focus on the customer's problem, your solution, and the quantifiable outcome (e.g., revenue closed, customer satisfaction achieved).
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Be ready to discuss your average close rate and how you achieved it.
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Highlight your experience with in-home sales processes and any specific techniques you employ.
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If you have experience with design aspects, be prepared to briefly touch upon how you incorporate aesthetics into your sales pitch.
π Enhancement Note: Be prepared to demonstrate strong sales closing skills, consultative selling abilities, and a self-driven work ethic. Quantifiable results from past sales roles will be critical evidence of your capabilities.
π Application Steps
To apply for this operations position:
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Submit your application through the Express Flooring careers portal at http://www.expressflooring.com/careers?gh_jid=5142164007.
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Resume Optimization: Tailor your resume to highlight quantifiable sales achievements, in-home sales experience, and closing rates. Use keywords like "direct sales," "in-home consultation," "closing deals," and "revenue generation."
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Portfolio Preparation: Be ready to discuss specific examples of successful sales engagements, focusing on your process from initial contact to deal closure. Quantify your results whenever possible.
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Interview Practice: Practice answering common sales interview questions, particularly those related to objection handling, closing techniques, and managing an independent sales territory. Role-playing scenarios will be key.
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Company Research: Familiarize yourself with Express Flooring's offerings, mission, and target market to demonstrate genuine interest and alignment with their business goals. Understand their lead generation strategy and the high-conversion lead model.
β οΈ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Requires a high school diploma and at least 2 years of experience in in-home or outside sales. Candidates must have a valid driver's license and the physical ability to lift up to 55 lbs.