In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant

Company: Luxury Bath Technologies

Location: Warren, Michigan, United States

Job Type: FULL_TIME

Category: Sales Operations / Sales Consulting

Date Posted: May 12, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on consultative in-home sales, directly engaging with homeowners to design and sell customized acrylic bath remodeling solutions, acting as a crucial touchpoint in the customer journey.

• It requires a blend of sales acumen, design sensibility, and customer relationship management to identify client needs and present tailored product offerings effectively.

• The position is integral to the Go-To-Market (GTM) strategy, translating leads into closed sales and contributing directly to revenue generation within a defined territory.

• Success in this role hinges on managing a robust sales pipeline, demonstrating strong closing abilities, and consistently delivering a high-quality, customer-centric sales experience.

📝 Enhancement Note: While the title is "In-Home Design Consultant," the core responsibilities and compensation structure ($80K-$120K potential) strongly indicate a sales-focused role rather than a pure design or operations role. The emphasis on selling and closing deals aligns with a sales consultant. The "operations" aspect is viewed through the lens of managing the sales process, client interactions, and contributing to the sales pipeline's efficiency, rather than traditional back-office revenue or sales operations functions.

📈 Primary Responsibilities

• Conduct in-home consultations with potential clients to understand their specific bath remodeling needs, preferences, and budget constraints.

• Develop and present customized design solutions and product recommendations, leveraging product knowledge and design principles to meet homeowner requirements.

• Effectively communicate the value proposition of Luxury Bath Technologies' products and services, highlighting benefits such as durability, aesthetics, and installation efficiency.

• Employ consultative selling techniques to build rapport, identify customer pain points, and guide clients through the decision-making process.

• Manage a consistent schedule of appointments, ensuring timely and professional engagement with each prospective customer.

• Prepare and present accurate quotes and proposals, clearly outlining project scope, materials, and associated costs.

• Successfully close sales by addressing objections, negotiating terms, and securing client commitment.

• Maintain detailed customer records and sales activity in the CRM system, ensuring data integrity for pipeline management and forecasting.

• Collaborate with installation teams to ensure a smooth handover and seamless customer experience post-sale.

• Continuously update product knowledge and stay informed about industry trends and competitor offerings to enhance sales strategies.

📝 Enhancement Note: The core responsibilities are extrapolated from the provided description, focusing on the sales lifecycle from initial consultation to closing. The emphasis is on the consultative aspect of sales, which is a key differentiator in this type of in-home service.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent required.

Experience:

• Minimum of 2-5 years of proven experience in in-home sales or remodeling sales.

• Direct experience in bath remodeling sales is highly preferred.

Required Skills:

• In-Home Sales Expertise: Proven ability to conduct successful sales interactions within a client's residence.

• Consultative Selling: Skill in active listening, needs assessment, and tailoring solutions to individual client requirements.

• Communication & Interpersonal Skills: Exceptional verbal and written communication, with the ability to build rapport and trust quickly.

• Closing Techniques: Proficiency in guiding prospects to a decision and closing sales effectively.

• Product Presentation: Ability to clearly and persuasively present product features, benefits, and design options.

• Self-Motivation & Drive: A strong internal drive to succeed, manage time effectively, and work independently.

• Professional Demeanor: Impeccable professional appearance and a confident, customer-focused attitude.

Preferred Skills:

• Bath Remodeling Knowledge: Specific understanding of bath renovation processes, materials, and design trends.

• CRM Proficiency: Familiarity with CRM systems for lead tracking, pipeline management, and customer data.

• Design Acumen: A good eye for design, space planning, and aesthetic coordination.

• Time Management: Ability to manage multiple appointments and prioritize tasks efficiently.

📝 Enhancement Note: The experience level is inferred from the salary range and the general expectation for a consultative sales role that requires building client relationships and demonstrating product value. The "2-5 years" aligns with a mid-level professional who is beyond entry-level but not yet a senior strategist.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Case Studies: Documented examples of successful in-home sales engagements, detailing the client's initial needs, the proposed solution, and the achieved outcome (e.g., project completion, client satisfaction).

• Design Proposals: Samples of professional, customized design proposals and quotes presented to clients, showcasing clarity, detail, and persuasive presentation.

• Customer Testimonials/Reviews: Evidence of positive client feedback, reviews, or testimonials highlighting exceptional service, effective design, and successful sales closure.

• Sales Performance Metrics: Demonstrable track record of sales performance, potentially including average deal size, closing ratios, and revenue generated over a defined period.

Process Documentation:

• While a formal "process documentation" is less common for an individual sales consultant, candidates are expected to articulate their personal sales process, including:

• Lead Qualification & Management: How leads are assessed, prioritized, and managed through the pipeline.

• Needs Assessment & Discovery: The methodology used to uncover client requirements during in-home consultations.

• Solution Presentation & Objection Handling: Techniques for presenting designs and overcoming sales objections.

• Closing & Follow-Up: Strategies for securing agreements and post-sale follow-up to ensure customer satisfaction.

📝 Enhancement Note: For a sales-focused role like this, a "portfolio" emphasizes demonstrable sales success and client engagement rather than complex operational process documentation. The focus is on showcasing the ability to execute the sales process effectively and achieve results that drive revenue.

💵 Compensation & Benefits

Salary Range:

• $80,000 - $120,000 per year. This is an estimated annual earning potential, typically comprising a base commission structure, performance bonuses, and potentially a draw against commission.

• Methodology: This range is directly provided in the job description. It reflects a typical compensation model for experienced in-home sales consultants in the home improvement sector, where earnings are heavily performance-driven. The upper end indicates significant earning potential for high performers.

Benefits:

• Strong Lead Flow: Consistent generation of qualified leads, significantly reducing the need for cold calling and providing a steady stream of potential clients.

• Flexible Schedule: The ability to set one's own schedule, accommodating evenings and weekends as needed to meet client availability and maximize sales opportunities.

• Ongoing Training and Support: Comprehensive training programs from ownership on product knowledge, sales techniques, and market insights, along with continuous support to foster professional development and success.

• Potential for Product Discounts/Allowances: While not explicitly stated, roles in home improvement often include employee discounts on company products or services.

Working Hours:

• Typically full-time, with flexibility to work evenings and weekends based on client appointments and sales demands. The average expectation is around 40 hours per week, but this can fluctuate based on individual performance and scheduling needs.

📝 Enhancement Note: The salary range is explicitly stated. The benefits are also directly listed in the job description. The "working hours" are inferred based on the "flexible schedule" and "full-time" employment type, common for sales roles that require client availability outside standard business hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Home Services / Remodeling (specifically acrylic bath remodeling). This industry is characterized by direct consumer engagement, a focus on product quality and installation, and often a strong emphasis on customer satisfaction and referrals.

Company Size: Luxury Bath Technologies is likely a mid-sized to large company within the home improvement sector, given its established brand and franchise/dealer network implied by "Mobility Remodelers." This size suggests a structured sales environment with established processes but also potential for direct interaction with leadership.

Founded: Luxury Bath Technologies was founded in 1993. This long history indicates stability, established market presence, and a mature understanding of the remodeling industry.

Team Structure:

• Sales Team: The In-Home Design Consultant will be part of the direct sales team, likely reporting to a Sales Manager or Regional Sales Director. This team operates independently in the field, managing their own appointments and client interactions.

• Cross-Functional Collaboration: While primarily field-based, collaboration will occur with internal support teams for scheduling (lead management), design support, and potentially project management or customer service post-sale to ensure client satisfaction.

• Leadership Interaction: Opportunities may exist for direct interaction with ownership or senior management, particularly for high-performing individuals, given the company's emphasis on training and support.

Methodology:

• Customer-Centric Approach: The company emphasizes delivering a "high-quality, customer-focused sales experience," suggesting that client satisfaction and relationship building are paramount.

• Data-Driven Lead Management: The "strong lead flow" implies a system for generating and distributing leads, likely managed through a CRM, indicating an organized approach to sales pipeline management.

• Performance-Oriented Culture: The commission-based compensation structure and focus on closing sales point to a performance-driven environment where results are highly valued.

Company Website: http://www.luxurybath.com

📝 Enhancement Note: Company information (industry, founding date) is derived from the provided data and general industry knowledge. The team structure and methodology are inferred based on typical sales organizations in the home improvement sector and the job description's emphasis on sales processes and customer experience.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level position within a sales organization. It is a direct contributor role focused on executing sales processes and achieving individual targets. It requires a degree of autonomy and consultative selling expertise, moving beyond entry-level sales.

Reporting Structure: The In-Home Design Consultant will likely report to a Sales Manager or Director who oversees a specific territory or team. This manager provides guidance, training, and performance reviews. The individual operates independently in the field, managing their own schedule and client interactions.

Operations Impact: This role has a direct and significant impact on the company's revenue. As the primary point of contact with potential customers, the consultant influences brand perception, customer acquisition, and ultimately, sales volume. Their effectiveness directly contributes to the company's growth and market share.

Growth Opportunities:

• Senior Sales Consultant / Account Executive: Progression to roles with higher earning potential, larger territories, or more complex sales engagements.

• Sales Management: Opportunity to move into leadership roles, managing a team of consultants, providing coaching, and overseeing sales strategy for a region.

• Specialization: Developing expertise in specific product lines or customer segments to become a subject matter expert.

• Training & Development: Continuous opportunities for advanced sales training, product knowledge expansion, and potentially leadership development programs.

📝 Enhancement Note: The growth analysis is based on typical career paths for successful sales professionals in the home improvement and direct sales industries. The emphasis is on moving from individual contributor to leadership or specialized roles.

🌐 Work Environment

Office Type: Primarily an in-home, field-based role. The "office" is the client's home, requiring travel within a designated geographic territory (Macomb County, MI, and surrounding areas). Formal company offices may exist for administrative support, training, or team meetings, but daily work is client-facing.

Office Location(s): The primary work area is Macomb County, MI, and its surrounding regions. Candidates should reside within or be willing to commute to this area to effectively manage client appointments. Specific company office locations are not detailed but would likely be regional hubs for operations or sales management.

Workspace Context:

• Field Operations: The consultant's workspace is dynamic, involving driving, in-home presentations, and managing personal time between appointments.

• Client Homes: The environment requires adaptability to various home settings and the ability to create a professional and comfortable atmosphere for client consultations.

• Tools & Resources: Access to company product samples, design aids, sales collateral, and likely a CRM system (via laptop or tablet) for managing leads and proposals.

Work Schedule:

• Full-time, with a flexible schedule that accommodates evenings and weekends. This is essential for meeting client availability, as many homeowners are more accessible outside of standard 9-to-5 business hours. The consultant will manage their appointment schedule to optimize productivity and client coverage within their territory.

📝 Enhancement Note: The work environment is characterized by its field-based nature, requiring self-sufficiency and adaptability. The flexibility in schedule is a key aspect of this type of sales role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief phone or video call to assess basic qualifications, sales experience, and alignment with the role's requirements.

• In-Depth Interview: A more comprehensive interview (potentially with a Sales Manager or owner) focusing on sales experience, consultative selling skills, product knowledge, and behavioral questions. This may involve role-playing scenarios.

• Home-Based Presentation/Role-Play: Candidates might be asked to conduct a mock in-home consultation or present a product/design solution, demonstrating their sales approach and presentation skills.

• Background Check & Onboarding: Upon successful completion of interviews, a background check and onboarding process will follow.

Portfolio Review Tips:

• Quantify Achievements: Whenever possible, use numbers and data to illustrate your success (e.g., "Increased closing ratio by 15%," "Achieved $X in annual sales").

• Showcase Client Focus: Highlight examples where you went above and beyond to meet client needs and ensure satisfaction.

• Demonstrate Process: Be prepared to walk through your typical sales process, from initial contact to closing and follow-up.

• Tailor to Luxury Bath: Research Luxury Bath Technologies' products and brand. Be ready to discuss how your skills and experience align with their specific offerings and customer base.

• Visual Aids: If presenting a portfolio, use clear, professional visuals. For this role, samples of proposals or design concepts (even if simulated) can be effective.

Challenge Preparation:

• Sales Scenario Practice: Rehearse how you would handle common sales objections (e.g., price, timing, competitor offers) and how you would present solutions for various customer needs.

• Consultative Dialogue: Practice asking open-ended questions to uncover client needs and demonstrate active listening.

• Product Pitch: Be ready to articulate the unique selling propositions of Luxury Bath Technologies' products.

📝 Enhancement Note: The interview and portfolio review process is tailored to a sales role, emphasizing practical demonstration of skills and quantifiable results. The "portfolio" here is less about formal documentation and more about showcasing past successes and sales capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Essential for managing leads, tracking sales activities, scheduling appointments, and forecasting revenue. Candidates should be comfortable with CRM platforms (e.g., Salesforce, HubSpot, or industry-specific CRMs).

• Sales Presentation Tools: Potentially proprietary software or presentation decks used to showcase product options, design visualizations, and pricing.

• Product Catalogs & Samples: Physical or digital access to comprehensive product information, samples, and visual aids for in-home presentations.

Analytics & Reporting:

CRM & Automation:

• CRM Software: The primary tool for managing the sales funnel from lead acquisition to closed deal.

• Scheduling Software: Potentially used in conjunction with CRM for managing appointments and optimizing travel routes.

• Communication Tools: Email, phone, and potentially messaging apps for client and internal team communication.

📝 Enhancement Note: The technology stack for this role is centered around sales enablement and customer relationship management. The emphasis is on tools that support direct client interaction and sales pipeline management.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A commitment to understanding and exceeding customer expectations, ensuring a positive and high-quality sales experience from start to finish.

• Integrity & Professionalism: Maintaining a high standard of conduct, honesty, and a professional appearance and demeanor in all client interactions and internal dealings.

• Results-Oriented: A drive to achieve sales targets and contribute to the company's revenue goals through effective sales strategies and execution.

• Continuous Improvement: A willingness to learn, adapt, and refine sales techniques and product knowledge to enhance performance and stay competitive.

• Collaboration: Working effectively with internal teams (e.g., scheduling, support) to ensure a seamless customer journey and contribute to overall team success.

Collaboration Style:

• Independent Fieldwork: The role requires significant autonomy and self-management in the field.

• Team Support: While working independently, consultants are expected to collaborate with support staff for lead management, scheduling, and post-sale handoffs.

• Information Sharing: A culture that encourages sharing best practices, market insights, and successful sales strategies among the sales team and with management.

📝 Enhancement Note: The team culture and values are inferred from the emphasis on customer-focused experience, professionalism, and the performance-driven nature of a commission-based sales role.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Client Expectations: Effectively aligning client desires with realistic design possibilities and budget constraints.

• Handling Objections: Skillfully addressing pricing concerns, competitor offerings, and perceived value propositions.

• Territory Management: Efficiently covering a designated geographic area, optimizing travel time between appointments.

• Adapting to Different Home Environments: Presenting professionally and effectively in diverse client settings.

• Maintaining Motivation: Staying driven and focused, especially during periods of lower sales volume or challenging client interactions.

Learning & Development Opportunities:

• Advanced Sales Training: Access to ongoing training on consultative selling, negotiation, and closing techniques.

• Product & Design Education: In-depth learning about Luxury Bath Technologies' product lines, installation processes, and design trends.

• Market Insights: Understanding the competitive landscape and evolving customer preferences in the home improvement sector.

• Potential for Leadership Development: For high achievers, opportunities to transition into sales management or team leadership roles.

📝 Enhancement Note: Challenges and growth opportunities are typical for in-home sales roles, focusing on skill development, performance enhancement, and career progression within the sales domain.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an in-home sales consultation, from arrival to closing." (Focus on structure, needs discovery, presentation, and closing steps.)

• "How do you handle objections related to price or perceived value compared to competitors?" (Demonstrate objection-handling frameworks and value-based selling.)

Company & Culture Questions:

• "Why are you interested in Luxury Bath Technologies and this specific role?" (Research company mission, products, and values.)

• "How do you align with our focus on a 'high-quality, customer-focused sales experience'?" (Provide examples of your client-centric approach.)

Portfolio Presentation Strategy:

• Case Study Narrative: If presenting a portfolio, choose 1-2 strong examples and tell a story: Client's problem -> Your solution -> The positive outcome (sale, satisfaction).

• Quantify Results: Be ready to discuss your closing ratios, average deal size, and revenue generated.

• Focus on Process: Emphasize your consultative approach, how you uncover needs, and how you tailor solutions.

• Enthusiasm for Design: Convey passion for home improvement and design, and for Luxury Bath Technologies' specific offerings.

📝 Enhancement Note: Interview preparation advice is geared towards a sales consultant role, focusing on demonstrating sales skills, customer interaction, and alignment with the company's sales philosophy.

📌 Application Steps

To apply for this In-Home Design Consultant position:

• Submit your application through the provided link on the Luxury Bath Technologies careers portal.

• Resume Optimization: Tailor your resume to highlight specific experience in in-home sales, remodeling sales, and any bath-specific expertise. Quantify achievements with sales metrics where possible (e.g., closing rates, revenue generated).

• Portfolio Preparation: Compile examples of successful sales engagements, professional proposals, and any client testimonials you may have. Be ready to discuss your personal sales process in detail.

• Interview Practice: Prepare to answer behavioral and situational questions related to sales, customer service, and problem-solving. Practice delivering a mock sales presentation or consultation.

• Company Research: Thoroughly research Luxury Bath Technologies, its products, services, and market position. Understand their brand values and customer base to articulate your fit effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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