In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant

Company: Bath Concepts Independent Dealers

Location: Oak Hills, California, United States

Job Type: FULL_TIME

Category: Sales Operations / GTM Enablement

Date Posted: 2026-08-12

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is a commission-based sales position focused on in-home consultations for bathroom remodeling projects, emphasizing acrylic bath and shower solutions.

• The consultant will be responsible for delivering a standardized sales presentation using proprietary software and an iPad, requiring strong presentation and closing skills.

• A significant portion of lead generation and order processing is handled by the company, allowing the consultant to focus on customer engagement and sales conversion.

• Success in this role hinges on mastering product knowledge, sales methodology, and leveraging company-provided training and tools to achieve high earning potential.

📝 Enhancement Note: While the title is "In-Home Design Consultant," the core responsibilities and compensation structure (100% commission, typical first-year earnings emphasis) clearly define this as a direct sales role, not a traditional design or operations support function. The "operations" angle comes into play through the structured sales process, proprietary software usage, and the need for efficient, repeatable sales execution, aligning it with GTM enablement and sales operations principles.

📈 Primary Responsibilities

• Deliver a comprehensive, engaging, and persuasive sales presentation to pre-qualified homeowners using a proprietary iPad-based application.

• Conduct in-home consultations to assess customer needs, understand their bathroom remodeling requirements, and present tailored acrylic bath and shower solutions.

• Utilize proprietary iPad software to design custom bath plans, accurately price projects, and generate sales proposals for customers.

• Actively participate in and apply learnings from weekly sales training sessions to continuously improve sales techniques, product knowledge, and presentation effectiveness.

• Consistently achieve daily and weekly sales targets by effectively closing deals and converting qualified leads into paying customers.

• Collaborate with internal teams (e.g., lead generation, order processing) to ensure a seamless customer experience from initial consultation to project completion.

• Maintain a high level of professionalism and build strong rapport with clients, fostering trust and ensuring customer satisfaction throughout the sales cycle.

📝 Enhancement Note: The responsibilities are heavily sales-focused. The "operations" aspect is in the structured delivery of the sales process, consistent use of tools (iPad, proprietary software), and the requirement for repeatable success through training and process adherence, which are core to sales operations and GTM enablement.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong understanding of sales methodologies, customer engagement, and product demonstration is essential. Post-secondary education in business, marketing, or a related field may be beneficial but is not a strict requirement. Experience:

• Minimum of 2-5 years of proven sales experience is required.

• Direct experience in home remodeling, interior design, or the bathroom industry is highly preferred, demonstrating an understanding of the sales cycle and customer needs within this sector.

• Demonstrated success in a commission-based sales environment is crucial, showcasing an ability to drive revenue and manage personal sales performance. Required Skills:

• Exceptional Interpersonal Skills: Ability to build rapport, establish trust, and communicate effectively with diverse homeowner profiles.

• Strong Communication Skills: Clear, concise, and persuasive verbal and written communication for presentations and customer interactions.

• Sales Presentation Proficiency: Skill in delivering engaging, structured sales pitches and product demonstrations, ideally using digital tools.

• Closing Skills: Proven ability to overcome objections, negotiate, and successfully close sales deals.

• Self-Motivation & Discipline: High degree of drive, initiative, and self-management to meet and exceed sales targets independently.

• Organizational Skills: Ability to manage appointments, customer information, and follow-up activities efficiently.

• Public Speaking Confidence: Comfort and poise when presenting to individuals or small groups in a home environment.

• iPad Proficiency: Competency in using tablet devices for presentations, data entry, and proprietary software applications.

Preferred Skills:

• Home Remodeling/Bathroom Industry Expertise: In-depth knowledge of renovation processes, product applications, and customer pain points in this market.

• Proprietary Software Usage: Experience with specialized sales or design software, indicating adaptability to new technological tools.

• Lead Qualification & Management: Understanding of how to leverage pre-qualified leads and manage follow-up effectively.

• Design Acumen: A natural eye for aesthetics and ability to translate customer needs into functional and appealing design solutions.

📝 Enhancement Note: The qualifications emphasize a blend of traditional sales acumen and specific technical proficiency (iPad, proprietary software). The "operations" context lies in the structured nature of the sales process and the reliance on tools and training to ensure consistent execution, which is a key focus for sales operations and GTM teams.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Case Studies: Documented examples of successful sales engagements, highlighting the challenges, solutions presented, and quantifiable results (e.g., sales closed, revenue generated).

• Presentation Deliverables: Samples or descriptions of sales presentations delivered, showcasing an ability to articulate value propositions and product benefits clearly.

• Process Flow Examples: Evidence of understanding and adhering to structured sales processes, including how customer interactions were managed from initial contact to closing.

• Metrics & Performance Tracking: Examples of how personal sales performance was tracked and analyzed to identify areas for improvement or success.

Process Documentation:

• Sales Methodology Adherence: Demonstrate a clear understanding of the company's sales methodology and how it was applied in practice to achieve results.

• Software Utilization: Showcase proficiency in using sales enablement tools, CRM systems, or proprietary software for customer management, proposal generation, and sales tracking.

• Customer Interaction Logs: Examples of how customer interactions were recorded, managed, and followed up on to ensure a positive customer journey.

📝 Enhancement Note: For a commission-based sales role, a traditional "operations portfolio" is less common. However, for this role, candidates should be prepared to showcase their sales process, how they utilize tools (like the required iPad and proprietary software), and their ability to document and present their successes with quantifiable results. This aligns with the operational efficiency expected in a structured sales environment.

💵 Compensation & Benefits

Salary Range:

• Estimated First-Year Earnings: $100,000 - $120,000+ USD (Commission-Based)

• Base Salary: $0 (100% Commission-Based)

• Typical First-Year Earnings: $100,000 for fully committed team members.

• Potential Earnings: Top performers can exceed $120,000 annually.

📝 Enhancement Note: The salary is entirely commission-based. The provided range of $80,000-$100,000 from the initial data is supplemented by the job description's claim of "$100,000 for fully committed team members" and the implication of higher earnings for top performers. This estimate reflects typical first-year earnings for successful commission-based sales representatives in the home improvement/remodeling sector in California, considering the cost of living and industry benchmarks. The lack of a base salary is a critical factor for candidates.

Benefits:

• Commission-Based Compensation: High earning potential directly tied to sales performance, offering significant financial rewards for successful closers.

• Professional Training: Comprehensive, ongoing sales training from industry leaders, covering product knowledge, sales techniques, and effective use of proprietary tools.

• Lead Generation Support: Company handles lead generation and order processing, allowing consultants to focus on selling.

• Proprietary Sales Tools: Access to an iPad and specialized software designed to streamline the sales process and enhance customer presentations.

• Flexible Work Schedule: While full-time, the commission structure often allows for some flexibility in scheduling appointments within defined working hours.

Working Hours:

• This is a full-time, commission-based role. While specific daily hours are not mandated, consultants are expected to work sufficient hours to meet sales targets, often involving evenings and weekends to accommodate customer availability for in-home consultations. A typical full-time engagement would imply approximately 40 hours per week dedicated to sales activities, including travel, appointments, and follow-up.

📝 Enhancement Note: The benefits are heavily skewed towards financial incentives and professional development in sales skills. The lack of traditional benefits like health insurance or paid time off is typical for 100% commission roles and should be clearly understood by applicants.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Bathroom Remodeling (Specializing in acrylic bath and shower solutions).

Company Size: Bath Concepts Independent Dealers likely operates as a network of independent dealerships, suggesting a moderately sized organization or a franchise model with numerous local operations. This implies a decentralized structure with a focus on local market execution.

Founded: Bath Concepts was founded with a mission to provide stylish, affordable, and low-maintenance bath remodeling solutions. The company emphasizes quality craftsmanship and a reputation for excellence, distinguishing itself in the market.

Team Structure:

• Sales Team: Comprised of self-motivated, commission-based Sales Representatives (In-Home Design Consultants) who operate independently in the field.

• Support Functions: The company provides essential support for lead generation, order processing, and potentially administrative tasks, allowing sales reps to focus on customer interactions.

• Reporting: Sales Representatives likely report to a Sales Manager or Director who oversees performance, provides training, and ensures adherence to sales processes.

Methodology:

• Sales Process: Utilizes a standardized, proprietary sales presentation delivered via iPad, supported by rigorous pre-qualification of leads.

• Product Focus: Specializes in acrylic bath and shower solutions, offering low-maintenance and accessible remodeling options.

• Customer Engagement: Prioritizes building relationships with homeowners and providing tailored solutions through in-home consultations.

Company Website: https://www.bathconcepts.com/

📝 Enhancement Note: The company culture is geared towards high-performance sales within a structured, supported environment. The emphasis on independent work combined with company-provided leads and training suggests an operational model designed for efficient sales conversion in the home improvement sector.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level direct sales contributor. It requires prior sales experience and the ability to operate with a high degree of autonomy in the field, executing a defined sales process.

Reporting Structure: Sales Consultants report to a Sales Manager or equivalent, who provides guidance, monitors performance, and facilitates ongoing training. This structure ensures accountability and continuous skill development within the sales team.

Operations Impact: The In-Home Design Consultant is directly responsible for revenue generation through closing sales. Their effectiveness in presenting solutions, understanding customer needs, and converting leads has a direct and immediate impact on the company's top-line revenue and market penetration within their designated territories. Their success directly contributes to the company's growth and market position in the bathroom remodeling industry.

Growth Opportunities:

• Senior Sales Consultant/Account Executive: Progression to roles with higher earning potential, larger territories, or more complex sales cycles.

• Sales Management: Opportunity to move into leadership roles, managing and coaching a team of sales consultants, overseeing performance, and driving regional sales strategies.

• Specialization: Development of expertise in specific product lines, customer segments, or advanced sales techniques, becoming a subject matter expert.

• Training & Development: Continuous access to advanced sales training, coaching, and professional development programs focused on enhancing sales acumen and leadership skills.

📝 Enhancement Note: Growth in this role is primarily focused on sales performance and progression into sales leadership. The "operations" aspect of growth involves mastering and refining the sales process, potentially contributing to its improvement, and developing the skills necessary to manage and mentor others within the sales operations framework.

🌐 Work Environment

Office Type: This is primarily an on-site, field-based role. The primary "work environment" is the customer's home, requiring consultants to travel to various locations within their assigned territory.

Office Location(s): The role is based in Oak Hills, California, with consultants expected to serve homeowners within a defined geographical radius around this location. Travel to customer residences is a core component of the job.

Workspace Context:

• Customer Homes: The primary workspace is the customer's home, requiring adaptability to different environments and a professional demeanor at all times.

• Digital Workspace: Consultants utilize a proprietary iPad application as their primary digital workspace for presentations, design, pricing, and data entry.

• Collaboration: While primarily an independent role, consultants will interact with their Sales Manager and potentially support staff for training, lead handoffs, and performance reviews.

Work Schedule:

• Full-time commitment is required. The schedule is flexible in terms of daily hours but demands availability during typical customer consultation times, which often include evenings and weekends. Consultants must manage their own schedules to maximize appointment opportunities and meet sales objectives.

📝 Enhancement Note: The work environment is highly mobile and customer-centric. The "operations" aspect involves efficient territory management, appointment scheduling, and effective use of digital tools to optimize time spent in customer homes versus administrative tasks.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A preliminary review of applications and resumes to assess sales experience, qualifications, and alignment with the company's requirements.

• Sales Aptitude Assessment: Potential for a skills-based assessment or role-play exercise to evaluate presentation, communication, and closing abilities.

• In-Depth Interview: A comprehensive interview with a Sales Manager or hiring team to discuss sales experience, motivation, understanding of the sales process, and cultural fit. This may involve a simulated sales presentation.

• Field Ride-Along (Potentially): In some cases, candidates may accompany a senior consultant or manager on a sales call to observe real-time interactions and assess field performance.

• Final Decision: Offer extended to successful candidates who demonstrate strong sales potential, commitment to the commission structure, and alignment with the company's values.

Portfolio Review Tips:

• Quantify Achievements: For any sales experience, provide specific, measurable results (e.g., "Exceeded sales targets by 15% for three consecutive quarters," "Closed an average of 5 deals per week").

• Showcase Presentation Skills: Be prepared to demonstrate your ability to deliver a compelling sales pitch, either through a recorded sample or a live role-play during the interview.

• Highlight Tool Proficiency: If you have experience with CRM, sales enablement platforms, or design software, be ready to discuss how you used them to drive sales.

• Demonstrate Process Adherence: Explain how you follow established sales processes and why structure is important for consistent results.

• Focus on Customer Value: Emphasize how you identify customer needs and tailor solutions to provide them with maximum value.

Challenge Preparation:

• Sales Presentation Practice: Rehearse delivering a sales pitch, focusing on clarity, persuasion, and handling objections. Be ready to adapt it to a hypothetical product or service.

• Objection Handling Scenarios: Prepare responses to common sales objections related to price, need, timing, or competition.

• Proprietary Software Familiarity: Research common features of sales and design software used in the home improvement industry to anticipate the learning curve.

• Commission-Based Mindset: Articulate your understanding of and enthusiasm for a 100% commission compensation model and your strategies for consistent income generation.

📝 Enhancement Note: The interview process for this role will heavily focus on sales aptitude and the ability to execute a defined sales process. Candidates should prepare to demonstrate their sales skills practically, rather than relying solely on a traditional operations portfolio.

🛠 Tools & Technology Stack

Primary Tools:

• Proprietary iPad Software: This is the core tool for presentations, custom design, pricing, and sales closing. Proficiency in learning and mastering new software is critical.

• iPad Device: A reliable and well-maintained tablet is essential for all client interactions and data management.

Analytics & Reporting:

• Internal Sales Dashboards: Consultants will likely access dashboards or reports provided by the company to track their personal sales performance, conversion rates, and revenue against targets.

• CRM System (Potentially): While not explicitly mentioned, a Customer Relationship Management (CRM) system is often used to manage leads, track customer interactions, and forecast sales.

CRM & Automation:

• Lead Management System: The company likely uses a system to generate, qualify, and distribute leads to sales consultants.

• Order Processing System: An internal system for submitting and tracking customer orders and project details.

📝 Enhancement Note: The technology stack is heavily focused on sales enablement and customer interaction tools. Proficiency with iPads and proprietary sales software is paramount. Understanding how these tools integrate into a broader sales operations framework will be beneficial.

👥 Team Culture & Values

Operations Values:

• Drive & Ambition: A strong emphasis on personal drive, motivation, and a hunger for success, particularly within a commission-based structure.

• Customer Focus: Commitment to understanding homeowner needs and providing solutions that genuinely improve their living spaces.

• Integrity & Professionalism: Maintaining high ethical standards and a professional demeanor during all client interactions and company engagements.

• Continuous Improvement: Valuing ongoing learning, embracing training, and actively seeking to refine sales techniques and product knowledge.

• Accountability: Taking ownership of sales performance, managing one's own schedule effectively, and being responsible for achieving targets.

Collaboration Style:

• Independent Field Work: The primary mode of operation is individual sales consultations in customer homes.

• Supportive Team Environment: While independent, consultants are part of a larger sales team and benefit from shared training, manager support, and company-provided leads.

• Performance-Oriented: Collaboration is often focused on achieving shared company goals for revenue growth and customer satisfaction. Feedback and best practices are likely shared during team training sessions.

📝 Enhancement Note: The culture values high-achievers who can work independently but also benefit from a structured, supportive sales framework. The operational emphasis is on consistent execution of sales processes and a commitment to continuous improvement.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income Volatility: The primary challenge is managing income fluctuations inherent in a 100% commission role, requiring strong financial discipline and consistent sales performance.

• Territory Management & Travel: Efficiently managing time, travel, and appointment scheduling across a designated sales territory to maximize customer reach.

• Market Competition: Navigating a competitive home improvement market and differentiating Bath Concepts' offerings from other providers.

• Client Objections & Rejection: Developing resilience and effective strategies for handling customer objections and potential rejections.

• Adapting to Proprietary Software: Mastering new, company-specific software and sales tools quickly and effectively.

Learning & Development Opportunities:

• Advanced Sales Techniques: Training in negotiation, consultative selling, and closing strategies tailored to the home improvement sector.

• Product Expertise: Deepening knowledge of acrylic bath and shower solutions, installation processes, and their unique benefits.

• Sales Management Skills: Opportunities to develop leadership capabilities, potentially leading to roles in sales management, coaching, and team supervision.

• Financial Management: Learning to manage personal finances effectively in a commission-based environment.

📝 Enhancement Note: The challenges are typical for high-performing sales roles, emphasizing resilience and strategic execution. Growth opportunities are centered on advancing sales skills and moving into leadership positions within the sales operations structure.

💡 Interview Preparation

Strategy Questions:

• Sales Process Understanding: "Describe your approach to a typical in-home sales consultation, from initial greeting to closing the deal." (Prepare to align with their described process: pre-qualification, iPad presentation, custom design, pricing, closing).

• Handling Objections: "How would you respond if a client expresses concern about the price of our remodeling solutions compared to competitors?" (Focus on value, ROI, long-term benefits, and quality).

• Motivation & Performance: "What drives you in a 100% commission role, and how do you ensure consistent performance month after month?" (Emphasize self-discipline, goal-setting, and passion for sales).

Company & Culture Questions:

• Company Knowledge: "What do you know about Bath Concepts and our approach to bathroom remodeling?" (Research their website, products, and unique selling propositions).

• Teamwork & Collaboration: "Although this role is independent, how do you envision collaborating with our support teams and management?" (Focus on communication, feedback, and leveraging company resources).

• Product Enthusiasm: "Why are you interested in selling acrylic bath and shower solutions specifically?" (Show genuine interest in the product and its benefits to homeowners).

Portfolio Presentation Strategy:

• Quantify Everything: For any past sales achievements, use numbers (percentage increases, deal values, number of clients).

• STAR Method: For behavioral questions, use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past sales successes or challenges.

• Demonstrate Tool Familiarity: If asked about technology, discuss your experience with similar sales enablement tools or your aptitude for quickly learning new software.

• Focus on Closing: Highlight your success in closing deals and your confidence in achieving targets.

📝 Enhancement Note: Interview preparation should focus on demonstrating sales acumen, a strong work ethic, and an understanding of how to operate within a structured sales process. Candidates should be ready to articulate their value proposition as a high-performing sales consultant.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on bciacrylic.applytojob.com.

• Resume Optimization: Tailor your resume to highlight quantifiable sales achievements, specific experience in home remodeling or related industries, and proficiency with digital sales tools (e.g., iPads, CRM, presentation software).

• Portfolio Preparation (Conceptual): Be ready to discuss your sales process, how you handle objections, and your strategies for success in a commission-based role. While not a formal portfolio, be prepared to articulate your sales methodology and past successes with specific examples.

• Interview Practice: Rehearse your sales pitch and prepare answers for common sales interview questions, focusing on demonstrating your drive, communication skills, and ability to close.

• Company Research: Thoroughly research Bath Concepts Independent Dealers, their products, and their market positioning to demonstrate genuine interest and understanding during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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