Graphic Designer (English/Spanish)

📍 Job Overview

Job Title: Graphic Designer (English/Spanish)

Company: arrivia

Location: Del. Benito Juárez, MEX / CDMX, MEX (Mexico City, Mexico)

Job Type: FULL_TIME

Category: Creative & Media / Art & Design / Marketing

Date Posted: 2026-05-06

Experience Level: 5-10 Years

Remote Status: Hybrid (with occasional office presence required in Colonia del Valle, CDMX)

🚀 Role Summary

• Drive high-impact visual communication strategies through expert graphic design across digital, web, and print mediums for a global audience.

• Adapt and scale master campaign concepts into numerous variations, layouts, and sizes, ensuring unwavering brand integrity and visual cohesion.

• Collaborate with international Marketing stakeholders and internal creative teams, interpreting creative briefs and refining designs across different time zones.

• Manage the technical production of design assets, including resizing, reformatting, and versioning, with a strong emphasis on organization and efficiency.

• Conduct meticulous quality control on all assets to ensure they are technically ready, brand-compliant, and pixel-perfect before delivery.

📝 Enhancement Note: This role is critical for maintaining and elevating arrivia's global brand presence. The emphasis on adapting campaign "hero" images into multiple variations highlights a need for a designer skilled in production-heavy workflows and brand scalability. The bilingual requirement is paramount for effective communication and execution across diverse markets.

📈 Primary Responsibilities

• Develop and execute stunning design solutions for a wide array of marketing channels, including email marketing, web merchandising, social media graphics, direct mail pieces, and Point of Sale (POS) materials.

• Translate business goals and creative direction into compelling visual designs that resonate with target audiences across global regions.

• Collaborate closely with cross-functional partners, including marketing teams and other creative professionals, to understand project requirements and deliver designs that meet strategic objectives.

• Ensure the technical accuracy and readiness of all design assets, managing specifications for print (bleeds, color formats) and digital platforms.

• Work with external vendors and print partners to ensure production specifications are met, guaranteeing high-quality output for all collateral.

• Maintain a PC-based workflow and manage multiple design priorities simultaneously, demonstrating exceptional organizational skills and a proactive approach to task management.

📝 Enhancement Note: The responsibilities clearly indicate a need for a designer who can manage both conceptualization and high-volume production. The mention of "adapting a campaign 'hero' image into dozens of variations" points to a significant portion of the role involving asset scaling and localization, requiring meticulous attention to detail and efficient workflow management.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Graphic Design, Fine Arts, Communications, or a closely related field.

Experience: 5+ years of professional graphic design experience, with a strong preference for candidates with in-house or agency experience.

Required Skills:

• Full professional proficiency in both English and Spanish, including the ability to participate in meetings, interpret creative briefs, and collaborate with stakeholders in English.

• Advanced proficiency in Adobe Creative Suite, specifically Photoshop, Illustrator, and InDesign.

• A strong portfolio showcasing multi-format campaigns and production-heavy design work.

• Exceptional attention to detail and a meticulous approach to quality control.

• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Experience working within a PC-based workflow. Preferred Skills:

• Experience with Figma for UI/UX design or collaborative prototyping.

• Familiarity with motion design, particularly using Adobe After Effects.

• Experience with AI-assisted design tools such as Adobe Firefly, Gemini, or ChatGPT to enhance design efficiency.

• Previous experience in the travel industry or a related service-based sector.

📝 Enhancement Note: The explicit requirement for full professional proficiency in both English and Spanish is a critical qualification, underscoring the global nature of the role. The preference for Figma, After Effects, and AI tools suggests that arrivia values forward-thinking designers who leverage modern technologies to improve efficiency and creative output.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A diverse portfolio demonstrating a strong command of graphic design principles across digital, web, and print formats.

• Specific examples of campaign adaptation and asset scaling, showcasing the ability to create numerous variations from a single concept.

• Case studies or project examples that highlight an understanding of production specifications for both print and digital media.

• Visuals that reflect a keen eye for brand consistency and adherence to brand guidelines across different applications.

• Evidence of collaboration with marketing teams or stakeholders, illustrating the process from brief to final asset delivery. Process Documentation:

• Demonstrations of workflow management for handling high-volume asset production and versioning.

• Examples of how design briefs were interpreted and translated into effective visual solutions.

• Insights into quality control processes, emphasizing meticulous review for brand compliance and technical accuracy.

• Preferred: Examples of how AI tools or motion design were integrated into the design process to enhance efficiency or creative impact.

📝 Enhancement Note: For this role, the portfolio should heavily emphasize production capabilities and brand scalability. Candidates should be prepared to demonstrate their process for managing multiple asset versions and ensuring brand consistency across a wide range of deliverables. The inclusion of AI or motion design experience in the portfolio will be a significant advantage.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Graphic Designers with 5-10 years of experience in Mexico City, a competitive salary range would likely fall between MXN $25,000 to $45,000 per month, depending on the depth of experience, specific skill set (especially AI/motion design proficiency), and negotiation.

Benefits:

• Full-time Employment: Standard employment benefits in Mexico, including social security (IMSS), aguinaldo (Christmas bonus), vacation pay, and profit sharing (PTU) as mandated by law.

• Health & Wellness: Potential for private health insurance (seguro de gastos médicos mayores) and life insurance, common in multinational companies.

• Professional Development: Opportunities for continued learning, potentially including access to training on new design software, AI tools, and industry best practices.

• Work-Life Balance: A hybrid work model aiming to balance remote flexibility with in-office collaboration.

• Travel Perks: As a company specializing in travel, there may be opportunities for travel-related benefits or discounts.

Working Hours: Approximately 40 hours per week, with flexibility expected due to the hybrid nature and global collaboration requirements. Specific daily start and end times may be flexible but should align with team needs and project deadlines.

📝 Enhancement Note: The salary estimate is based on a review of current market data for experienced graphic designers in Mexico City, considering the specific requirements of the role, including bilingualism and preferred technical skills. Benefits are extrapolated from common offerings for full-time employees at international companies operating in Mexico.

🎯 Team & Company Context

🏢 Company Culture

Industry: Travel & Hospitality Technology / Marketing Services. Arrivia operates at the intersection of travel technology and marketing, leveraging travel experiences to enhance brand value for partners and members. This unique positioning requires a blend of creative marketing acumen and an understanding of the travel landscape.

Company Size: Arrivia is a global company with a significant employee base, likely numbering in the hundreds or thousands, indicating a structured corporate environment with established processes and a wide reach.

Founded: Arrivia was formed through the merger of ICE, SOR Technology, and WMPH Vacations, bringing together over 55 years of combined experience. This rich history suggests a company with deep roots in the industry, a strong foundation in innovation, and a forward-looking approach to growth.

Team Structure:

• The design team likely operates within the broader Marketing or Creative department, potentially structured into specialized areas such as digital design, print production, or campaign execution.

• Designers will report to a Creative Director or Design Manager, with clear lines of communication and project assignment.

• Cross-functional collaboration is a core element, with designers working closely with Marketing Managers, Content Specialists, Web Developers, and potentially Product teams across different global regions and time zones. Methodology:

• Data-Driven Insights: Design decisions are likely informed by marketing performance data, A/B testing results, and audience engagement metrics to ensure effectiveness.

• Agile Workflow: Projects may follow agile methodologies, emphasizing iterative design, quick feedback loops, and adaptability to changing project requirements.

• Brand Governance: Strong emphasis on adhering to brand guidelines and maintaining consistency across all touchpoints, supported by robust brand asset management.

Company Website: arrivia.com

📝 Enhancement Note: Arrivia's culture, as described by its core values ("Stay Curious," "Keep it Real," "Own it," "Win Together"), suggests an environment that encourages proactive learning, transparent communication, accountability, and collaborative success. The "Stay Curious" value aligns well with the preferred skills in AI and emerging design technologies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level to senior Graphic Designer, requiring significant professional experience and a strong portfolio. It's a hands-on production and execution role with a strategic component in adapting and scaling creative concepts globally.

Reporting Structure: The Graphic Designer will likely report to a Creative Lead, Design Manager, or Marketing Director. They will collaborate extensively with Marketing stakeholders and other members of the global creative team.

Operations Impact: The Graphic Designer's work directly impacts arrivia's brand perception, marketing campaign effectiveness, and overall visual communication strategy. High-quality, brand-consistent visuals are crucial for driving engagement, supporting sales initiatives, and reinforcing the company's global presence.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas like motion graphics, UI/UX design through Figma, or advanced AI-assisted design workflows.

• Leadership: Potential to move into a Senior Designer, Art Director, or Creative Lead role, mentoring junior designers and taking ownership of larger creative projects.

• Cross-Functional Exposure: Gain experience working with diverse global teams, understanding different market needs and contributing to broader marketing strategies.

• Industry Knowledge: Develop deeper insights into the travel and technology sectors, understanding how creative design supports business objectives in these industries.

📝 Enhancement Note: The growth path for this role likely involves increasing responsibility for creative direction, project management, and potentially team leadership. Developing specialized skills in preferred areas like Figma or AI tools will be key for advancement.

🌐 Work Environment

Office Type: The role is described as "remote-friendly" but requires being based in Mexico City or the Metropolitan Area, with potential requests to come into the local office in Colonia del Valle, CDMX, for specific meetings or team collaboration. This indicates a hybrid work model.

Office Location(s): The primary office location mentioned is Colonia del Valle, CDMX, a well-established business district in Mexico City. This location offers accessibility for in-person meetings and collaborative sessions.

Workspace Context:

• Collaborative Hub: The office serves as a central point for team meetings, brainstorming sessions, and face-to-face collaboration, fostering a sense of community and shared purpose.

• Technology Access: While remote, designers are expected to have a PC-based workflow. Access to necessary design software and potentially shared digital assets will be facilitated.

• Global Interaction: Designers will regularly interact with colleagues across different time zones, requiring effective communication tools and a flexible approach to scheduling collaborative work.

Work Schedule: A standard full-time schedule (approx. 40 hours/week) is expected. The hybrid model allows for flexibility, but designers must be available for key meetings and collaborative work, which may sometimes require adjusting schedules to accommodate global teams.

📝 Enhancement Note: The hybrid nature of this role, coupled with the requirement to be based in Mexico City, suggests a need for self-discipline and strong time management skills. While offering flexibility, it also demands availability for crucial in-office sessions and cross-time zone collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess qualifications and design aesthetic.

• Portfolio Presentation & Skills Assessment: A session where you present your portfolio, discuss your design process, and potentially complete a practical design exercise or answer scenario-based questions related to brand adaptation and production. Expect to demonstrate your proficiency in Adobe Creative Suite and potentially Figma or After Effects.

• Bilingual Proficiency Check: An assessment of your English and Spanish language skills, likely through conversation and ability to interpret materials.

• Team/Stakeholder Interviews: Meetings with potential team members and marketing stakeholders to evaluate cultural fit, collaboration style, and ability to understand business objectives.

• Final Interview: A concluding interview, possibly with senior leadership, to discuss the role, career growth, and finalize offer details.

Portfolio Review Tips:

• Highlight Scalability: Showcase examples where you've taken a core concept and adapted it across multiple formats and sizes. Quantify the volume of assets produced if possible.

• Demonstrate Production Expertise: Include work that clearly shows attention to technical details like print specifications, color profiles, and digital asset optimization.

• Showcase Bilingual Collaboration: If possible, include projects where you collaborated with international teams or worked on materials for different linguistic markets.

• Explain Your Process: Be ready to articulate your thought process for interpreting briefs, executing designs, and managing production workflows. Emphasize efficiency and quality control.

• Include Preferred Skills: If you have experience with Figma, After Effects, or AI design tools, ensure these are prominently featured with relevant project examples.

Challenge Preparation:

• Design Exercise: Anticipate a task that requires adapting a given campaign concept for different channels or resizing existing assets while maintaining brand consistency. Practice working under time constraints.

• Scenario Questions: Prepare for questions about how you would handle conflicting feedback from stakeholders, prioritize a heavy workload, or ensure brand integrity across a global campaign.

• Language Fluency: Be prepared for parts of the interview to be conducted in Spanish, and practice articulating your design process and experience clearly in both languages.

📝 Enhancement Note: Candidates should prepare their portfolio to specifically address the "Scale Master Concepts" and "Production Excellence" responsibilities. Demonstrating a systematic approach to asset variation and quality control will be key. The bilingual aspect should be evident not just in language proficiency but also in the ability to discuss culturally nuanced design considerations.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Advanced proficiency required in Photoshop (image editing, manipulation), Illustrator (vector graphics, logo design, illustration), and InDesign (layout, print production, digital publishing).

• Figma: Preferred, for collaborative design, prototyping, and UI/UX workflows.

• Adobe After Effects: Preferred, for motion graphics, animation, and dynamic visual content creation.

Analytics & Reporting:

• While not a primary tool for this role, familiarity with how design impacts analytics (e.g., click-through rates on web banners, engagement on social media) is beneficial. The designer will likely receive feedback based on performance data. CRM & Automation:

• Understanding how design assets integrate with CRM platforms and marketing automation tools (e.g., email templates, landing page elements) is an advantage, though direct management of these systems is not expected. AI & Collaboration:

• AI-assisted Design Tools: Familiarity with Adobe Firefly, Gemini, or ChatGPT for ideation, content generation, or workflow acceleration is a significant plus.

• Collaboration Platforms: Proficiency with tools like Slack, Microsoft Teams, or similar for global communication and project management.

• Project Management Software: Experience with tools like Asana, Trello, or Jira for tracking design tasks and project progress.

📝 Enhancement Note: The emphasis on Adobe Creative Suite is non-negotiable. Experience with Figma and After Effects will differentiate candidates, and familiarity with AI tools signals a proactive approach to design innovation and efficiency. The ability to work within a PC-based ecosystem is also a specific technical requirement.

👥 Team Culture & Values

Operations Values:

• Stay Curious: Embraces continuous learning, exploring new design trends, software capabilities (especially AI), and innovative approaches to visual communication. This value encourages experimentation and staying ahead of the curve in design technology.

• Keep it Real: Promotes open, honest, and clear communication. This means providing constructive feedback, being transparent about project challenges, and building trust within the team and with stakeholders.

• Own it: Encourages taking responsibility for one's work, from concept to delivery. This involves proactive problem-solving, accountability for meeting deadlines, and a commitment to delivering high-quality results.

• Win Together: Fosters a culture of collaboration, inclusion, and mutual support. Designers are expected to work effectively with global teams, share knowledge, and contribute to collective success.

Collaboration Style:

• Cross-Functional Integration: Designers will actively partner with Marketing, content, and potentially other departments, requiring strong communication and the ability to translate complex ideas into clear visual assets.

• Feedback-Driven Process: A culture that values constructive criticism and iterative improvements, where designers are comfortable receiving and giving feedback to refine designs.

• Global Teamwork: Collaboration will extend across different time zones and cultures, necessitating adaptability, clear documentation, and proactive communication to ensure seamless project execution.

📝 Enhancement Note: The company's core values are deeply integrated into the expected work style. Candidates should be prepared to articulate how they embody these values in their daily work, particularly "Stay Curious" (regarding design tools/trends) and "Win Together" (in a global, hybrid team environment).

⚡ Challenges & Growth Opportunities

Challenges:

• Global Brand Consistency: Maintaining a cohesive brand identity across diverse markets and cultures, ensuring all assets are appropriate and effective for local audiences.

• High-Volume Production: Managing a continuous stream of design requests and adaptations, requiring efficient workflows and robust time management to meet deadlines.

• Cross-Time Zone Collaboration: Effectively communicating and collaborating with team members and stakeholders located in different time zones, which can complicate real-time feedback and decision-making.

• Adapting to New Technologies: Keeping pace with rapidly evolving design software, AI tools, and digital marketing trends to maintain a competitive edge and drive innovation.

Learning & Development Opportunities:

• Advanced Software Training: Opportunities to deepen expertise in Adobe Creative Suite, Figma, or learn new functionalities in After Effects.

• AI Design Tool Exploration: Gaining hands-on experience with AI tools to enhance creativity, speed up production, and explore new design possibilities.

• Global Marketing Exposure: Learning about international marketing strategies, cultural nuances in design, and how visual communication supports global business objectives.

• Mentorship: Potential to be mentored by senior creative leaders or to mentor junior designers as the team grows.

📝 Enhancement Note: The challenges highlight the need for resilience, strong organizational skills, and a proactive approach to problem-solving. Growth opportunities are tied to continuous learning in design technology and international marketing, aligning with the company's "Stay Curious" value.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to adapt a single campaign concept into multiple variations for different channels. What was your process, and what were the key challenges?" (Focus on process, scalability, and problem-solving.)

• "How do you ensure brand consistency across a wide range of marketing materials, especially when working with global teams?" (Highlight understanding of brand governance and cross-cultural communication.)

• "Imagine you receive conflicting feedback on a design from two different stakeholders. How would you approach resolving this and moving forward?" (Demonstrate conflict resolution, communication, and decision-making skills.) Company & Culture Questions:

• "How do you embody 'Stay Curious' in your design practice?" (Connect this to learning new tools, trends, or problem-solving approaches.)

• "Describe a situation where you had to 'Own it' on a project. What was the outcome?" (Showcase accountability and initiative.)

• "How do you contribute to a 'Win Together' environment within a team, especially in a hybrid or remote setting?" (Focus on collaboration, support, and shared success.) Portfolio Presentation Strategy:

• Structure Your Presentation: Start with a brief overview of your most impactful projects, focusing on those that demonstrate campaign adaptation, production volume, and global reach.

• Tell a Story: For each project, explain the brief, your creative process, the challenges you faced, and the results achieved. Quantify impact whenever possible.

• Highlight Bilingual Skills: If you have projects specifically for Spanish-speaking markets, showcase them and be ready to discuss any cultural considerations.

• Demonstrate Software Proficiency: Be prepared to discuss your workflow within Adobe Creative Suite, and if applicable, Figma, After Effects, or AI tools, explaining how you leverage them for efficiency and creativity.

• Prepare for Q&A: Anticipate questions about technical specifications, brand guidelines, and your approach to feedback.

📝 Enhancement Note: Interview preparation should focus on bridging the gap between design execution and business impact. Candidates should be ready to discuss not only their technical skills but also their strategic thinking, collaborative abilities, and alignment with arrivia's core values.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the recruiting portal.

• Portfolio Customization: Curate your portfolio to prominently feature projects demonstrating your ability to adapt and scale campaign concepts across multiple formats and media (digital, print, web). Specifically highlight any work that showcases high-volume asset production or adherence to strict brand guidelines.

• Resume Optimization: Tailor your resume to highlight your 5+ years of professional experience, advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), and your full professional fluency in both English and Spanish. Explicitly mention any experience with Figma, After Effects, or AI-assisted design tools.

• Interview Preparation: Practice articulating your design process, problem-solving skills, and how you embody arrivia's core values ("Stay Curious," "Keep it Real," "Own it," "Win Together"). Prepare to present your portfolio and discuss your experience in a bilingual setting.

• Company Research: Familiarize yourself with arrivia's mission, services, and recent marketing efforts. Understand how their travel-focused business model integrates with creative marketing strategies. Research the company's values to effectively answer culture-fit questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.