Graphic Designer
📍 Job Overview
Job Title: Graphic Designer (with UX Exposure)
Company: XPT Software Australia Pty Ltd
Location: Canberra, Melbourne, Sydney, Brisbane, Australia
Job Type: Contract
Category: Creative & Design / Government Services
Date Posted: September 2, 2026
Experience Level: 5-10 Years
Remote Status: Remote Friendly (Hybrid options may be available)
🚀 Role Summary
-
Develop high-impact visual design assets for a prominent Australian Government Department, encompassing campaign materials, publications, and brand identity elements.
-
Leverage expertise in graphic design software to produce compelling visuals that resonate with government and international audiences.
-
Collaborate with cross-functional teams to ensure consistent brand application and maintain visual integrity across diverse platforms.
-
Opportunity to contribute to digital design initiatives, including UX/UI elements, wireframes, and prototypes, expanding skill set in user-centric design.
📝 Enhancement Note: This role is positioned within a contract framework, suggesting a project-based engagement. The emphasis on a "High Profile Government Department" indicates a need for discretion, adherence to strict branding guidelines, and potentially a higher level of security clearance. The "UX exposure" suggests a growing need for digital-first design thinking within the government's communication strategies.
📈 Primary Responsibilities
-
Design and produce visually compelling assets such as presentations, publications, infographics, and campaign/promotional materials for a high-profile government department and its stakeholders.
-
Prepare and manage press-ready artwork for print vendors, ensuring adherence to production timelines and established brand standards.
-
Maintain and evolve the consistent visual identity and branding across all digital and print materials, reinforcing brand recognition.
-
Create layouts for both print and digital assets, optimizing for user engagement and aesthetic appeal.
-
Develop multimedia content across various platforms, ensuring a high standard of quality and creative execution.
-
Actively participate in brainstorming sessions, contributing innovative ideas for visual concepts and brand elements to enhance communication effectiveness.
-
Contribute to digital and UX projects, including the creation of wireframes, prototypes, and interface designs, as opportunities arise.
📝 Enhancement Note: The responsibilities clearly outline a dual focus: core graphic design for traditional outputs and a developmental path into digital and UX design. The mention of "press-ready artwork" and "print vendors" highlights the need for practical production knowledge, while "multimedia content" and "digital/UX projects" point towards a forward-looking role adapting to evolving communication channels.
🎓 Skills & Qualifications
Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Visual Communications, or a related field is typically expected for roles requiring 4+ years of experience. Equivalent practical experience may also be considered.
Experience: A minimum of 4+ years of experience working as a Graphic Designer or UI Designer, preferably within a digital agency setting.
Required Skills:
-
Demonstrated proficiency as a Graphic Designer, evidenced by a strong portfolio showcasing a diverse range of design projects and your specific contributions.
-
Advanced proficiency in industry-standard graphic design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).
-
Competence in Microsoft Office Suite (Word, PowerPoint) for presentation and document design.
-
Solid understanding of fundamental design principles such as typography, colour theory, and layout composition.
-
Exceptional attention to detail and a refined aesthetic sense for creating visually appealing designs.
-
Proven ability to manage multiple projects concurrently and meet deadlines effectively in a fast-paced, dynamic environment.
-
Strong communication skills, both verbal and written, essential for client interaction and team collaboration.
-
Ability to independently drive design review cycles and finalize design requirements.
-
Experience working collaboratively within cross-functional teams to deliver successful projects.
-
Possession of a NV1 or higher Australian Government security clearance is mandatory. Preferred Skills:
-
Knowledge of User Experience (UX) design principles and best practices for creating intuitive digital interfaces.
-
Understanding of responsive design principles and accessibility standards to ensure designs are inclusive and perform well across devices.
-
Familiarity with Content Management Systems (CMS) and web development processes to better inform digital design output.
-
A proactive attitude and willingness to learn and develop advanced user experience design skills.
-
A sense of humour, contributing to a positive and collaborative team dynamic.
📝 Enhancement Note: The requirement for an NV1 or higher security clearance is a critical filter for this role, indicating the sensitive nature of the government department. The "4+ years of experience working at a digital agency" suggests a preference for candidates accustomed to client-facing work, rapid iteration, and creative problem-solving under pressure. The emphasis on a portfolio that details the candidate's specific role, deliverables, and successes is crucial for evaluation.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
-
A comprehensive portfolio showcasing a minimum of 4 years of design work, with a clear delineation of your role, specific deliverables, and achieved successes for each project.
-
Demonstrate a range of design capabilities, including print collateral, digital assets, infographics, and presentations, ideally with examples relevant to government or corporate communications.
-
Highlight projects where you managed the design review cycle and drove requirements to completion independently.
-
Include examples of collaborative work, illustrating your ability to integrate with cross-functional teams and deliver cohesive outcomes.
-
Showcase any experience or aptitude for UX/UI design, wireframing, or prototyping, even if it's a smaller component of your portfolio. Process Documentation:
-
Evidence of process management, such as how you handle client briefs, manage feedback, and iterate on designs to meet project objectives.
-
Demonstrate an understanding of print production processes, including preparing press-ready artwork and working with vendors.
-
Illustrate your approach to maintaining brand consistency and evolving visual identity across diverse applications.
-
Showcase your workflow for designing both print and digital layouts, considering user experience and accessibility.
📝 Enhancement Note: For a role involving government clients and a blend of print and digital work, the portfolio must clearly articulate the candidate's ability to translate complex requirements into effective visual communication. Emphasis should be placed on demonstrating process ownership, brand stewardship, and collaboration skills, alongside core design execution. The "sense of humour" trait suggests that the portfolio should also convey personality and cultural fit.
💵 Compensation & Benefits
Salary Range: Based on the experience level (5-10 years), the contract nature, the demanding NV1 clearance requirement, and the specified locations (Canberra, Melbourne, Sydney, Brisbane), a competitive daily rate or equivalent annual salary is expected. For a Graphic Designer with this experience and clearance in Australia, an estimated range could be AUD $80,000 - $120,000 annually, or equivalent daily rates (e.g., $400-$600+ per day).
Benefits:
-
Contract role offering potential for flexible working arrangements, including remote options.
-
Access to leading technologies and resources as part of the broader Infosys group.
-
Opportunity to work on challenging projects for leading government and corporate clients, enhancing professional experience.
-
Inclusion in a diverse and equal opportunity working environment that values inclusivity and collaboration.
-
Potential for project extension or future opportunities within XPT Software and the Infosys network.
Working Hours: The role likely requires a standard full-time commitment, approximately 40 hours per week. Flexibility may be offered, but adherence to project deadlines and government department needs will be paramount.
📝 Enhancement Note: Salary estimates for contract roles in Australia are typically provided as a daily rate. The NV1 clearance significantly increases the market value. The benefits listed are standard for contract positions and emphasize professional development and work-life balance. Researching current contract rates for graphic designers with government clearances in Australian major cities would provide more precise figures.
🎯 Team & Company Context
🏢 Company Culture
Industry: Technology Consulting, Human Experience Design, and Digital Transformation, with a strong partnership with Infosys. The specific client is a High Profile Government Department.
Company Size: XPT Software is part of the Infosys group, a global leader in technology services and consulting, implying a large, established corporate structure with significant resources. XPT itself operates internationally with offices in multiple countries.
Founded: XPT Software was founded in 1993, indicating a long-standing presence and a wealth of experience in the industry.
Team Structure:
-
The Graphic Designer will likely be part of a project team that includes account managers, strategists, UX designers, and potentially other creative professionals.
-
Reporting structure will likely be to a Creative Director or a Project Lead within XPT Software, with day-to-day direction coming from the government department's project stakeholders.
-
Cross-functional collaboration is a key aspect, involving close work with government department representatives, internal XPT teams, and potentially external print vendors. Methodology:
-
XPT leverages strategy, creativity, and data to develop engaging human experiences. This suggests a data-informed approach to design, where visual solutions are backed by insights.
-
The company emphasizes a "values-driven and collaborative problem-solver" culture, indicating a preference for teamwork, ethical practices, and proactive issue resolution.
-
Agile or iterative design processes are likely employed, especially given the "fast-paced environment" and the need to adapt to client requirements.
Company Website: www.xptsoftware.com.au
📝 Enhancement Note: The company's positioning as a "human experience company" powered by Infosys suggests a focus on user-centricity and the integration of creative design with robust technological capabilities. The specific client being a "High Profile Government Department" introduces a layer of operational rigor, security consciousness, and a need for highly professional and discreet conduct.
📈 Career & Growth Analysis
Operations Career Level: This role is at an experienced individual contributor level, requiring 4+ years of dedicated graphic design experience. It offers a pathway to specialize further in UX/UI design or to take on more senior design responsibilities on government projects.
Reporting Structure: The Graphic Designer will report to a project lead or creative director within XPT Software, while also taking direction from stakeholders within the government department. This dual reporting line is common in client-facing contract roles.
Operations Impact: The Graphic Designer's work will directly influence the clarity, effectiveness, and perception of government communications. High-quality visuals are crucial for public engagement, policy dissemination, and brand reputation. The role has a direct impact on how information is consumed and understood by diverse audiences.
Growth Opportunities:
-
Specialization: Develop deep expertise in UX/UI design, wireframing, and prototyping through hands-on project involvement and potential training.
-
Client Engagement: Gain extensive experience working with high-profile government clients, understanding their unique communication needs and operational environments.
-
Leadership: Potentially grow into a Senior Graphic Designer or Art Director role on larger government projects, mentoring junior designers and leading creative output.
-
Skill Expansion: Acquire knowledge of responsive design, accessibility standards, and CMS integration, becoming a more versatile digital designer.
📝 Enhancement Note: The "with UX exposure" aspect is a significant growth lever. Candidates who actively pursue this opportunity can position themselves for more specialized UX/UI roles in the future, particularly within sectors that are increasingly prioritizing digital engagement. The government client context also offers unique career development opportunities related to security protocols and public sector communication strategies.
🌐 Work Environment
Office Type: The job posting mentions "Remote and flexible working," and the primary locations are major Australian cities. This suggests a hybrid model is likely, with potential for fully remote work depending on project needs and security clearance verification. Some on-site presence may be required for client meetings or specific project phases.
Office Location(s): Canberra, Melbourne, Sydney, Brisbane. These are key government and business hubs in Australia, offering excellent connectivity and professional networking opportunities.
Workspace Context:
-
The environment is described as "fast-paced" and "sometimes ambiguous," requiring adaptability and a "bias for action." This implies a dynamic and potentially demanding workflow.
-
Collaboration with international teams and access to Infosys's technological resources suggest a modern, well-equipped digital workspace.
-
The role involves close interaction with government department representatives, necessitating a professional and discreet approach to communication and information handling.
Work Schedule: While a standard 40-hour work week is typical, the contract nature and client demands may necessitate some flexibility. The emphasis on "flexible working" suggests that work-life balance is considered, but project deadlines will ultimately dictate the schedule.
📝 Enhancement Note: The "Remote and flexible working" combined with the specific Australian city locations suggests that while remote work is an option, candidates based in or willing to relocate to these cities may have an advantage, especially concerning security clearance verification and potential client-facing meetings. The "bias for action" and "ambiguous environment" point to a need for self-starters who can navigate uncertainty effectively.
📄 Application & Portfolio Review Process
Interview Process:
-
Initial Screening: A review of your resume, cover letter, and crucially, your design portfolio. Ensure your portfolio clearly articulates your role, contributions, and successes for each project.
-
Technical Assessment/Portfolio Review: A deeper dive into your portfolio, potentially with a specific design challenge or case study presentation focusing on how you approach problem-solving and visual communication. Expect questions about your design process, typography, colour theory, and layout skills.
-
Behavioral & Cultural Fit Interview: Discussion about your experience working in fast-paced environments, managing multiple projects, collaboration skills, and how you handle ambiguity. Your ability to work gracefully and your "sense of humour" will likely be assessed.
-
Government Clearance Verification: This will be a critical step, involving detailed background checks. Be prepared to provide information and documentation as required.
-
Final Interview: Likely with senior management or key client stakeholders to confirm fit and discuss project specifics.
Portfolio Review Tips:
-
Curate Strategically: Select 4-6 of your strongest, most relevant projects. Prioritize work that showcases your ability to create impactful visuals for campaigns, publications, and presentations, especially if any government or corporate client examples exist.
-
Detail Your Role: For each project, clearly state your specific responsibilities, the tools you used, your design process, and the measurable outcomes or successes achieved. Quantify impact where possible (e.g., "increased engagement by X%," "streamlined information delivery").
-
Showcase UX Exposure: If you have UX/UI or wireframing experience, include a relevant project. Even if it's a personal project or a concept, demonstrate your understanding of user-centric design principles.
-
Highlight Brand Stewardship: Include examples that demonstrate how you've maintained or evolved brand identity and ensured consistency across various applications.
-
Presentation Matters: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Consider a digital format (PDF or personal website).
Challenge Preparation:
-
Be prepared for a design challenge that might involve creating a visual asset based on a brief similar to those for the government department (e.g., a campaign poster, an infographic, or a presentation slide).
-
Practice articulating your design decisions clearly and concisely, explaining the rationale behind your choices in terms of strategy, audience, and objectives.
-
Familiarize yourself with common government communication styles and branding guidelines (if publicly available) to inform your approach.
📝 Enhancement Note: The emphasis on a "High Profile Government Department" and the NV1 clearance means that the interview process will likely be rigorous and security-conscious. Candidates should be prepared to discuss their experience with sensitive information and demonstrate a high level of professionalism and discretion. The portfolio review is paramount and should be tailored to highlight experience relevant to government communications and digital design.
🛠 Tools & Technology Stack
Primary Tools:
-
Adobe Creative Suite:
- Photoshop: For image manipulation, digital asset creation, and detailed retouching.
- Illustrator: For vector graphics, logo design, infographics, and complex illustrations.
- InDesign: For page layout, publication design (brochures, reports, presentations), and print production.
-
Microsoft Office Suite:
- PowerPoint: For creating professional presentations, often a key deliverable for government departments.
- Word: For document design and layout integration.
Analytics & Reporting: While not a primary focus, understanding how design impacts engagement metrics will be beneficial. Familiarity with analytics platforms (e.g., Google Analytics) for digital assets could be an advantage.
CRM & Automation: Not directly relevant to the core graphic design function, but understanding how design assets are deployed through marketing automation platforms or CMS might be useful for digital contributions.
UX/UI Design Tools (for Desired Skills):
- Figma, Sketch, Adobe XD, or similar tools for wireframing, prototyping, and interface design.
📝 Enhancement Note: Proficiency in the Adobe Creative Suite is non-negotiable. The explicit mention of Microsoft PowerPoint indicates a strong need for presentation design skills, which are critical for government and corporate clients. Familiarity with UX/UI tools is listed as desirable, suggesting an opportunity for the candidate to expand their technical toolkit.
👥 Team Culture & Values
Operations Values:
-
Human Experience Focus: A core value is creating meaningful human experiences through design, emphasizing user-centricity and emotional connection.
-
Collaboration & Ego-less Approach: The company values teamwork, open communication, and a shared commitment to project success, where individual ego takes a backseat to collective achievement.
-
Values-Driven & Integrity: Operating with strong ethical principles and integrity, particularly important when working with government entities.
-
Creativity & Innovation: Encouraging bold ideas and innovative solutions to solve client challenges.
-
Efficiency & Effectiveness: Delivering high-quality results that achieve client objectives within timelines and budget.
Collaboration Style:
-
Cross-functional Integration: The role requires seamless collaboration with strategists, account managers, and potentially technical teams to ensure design aligns with broader project goals.
-
Client-Centric Communication: Engaging directly with government department stakeholders, requiring clear, professional, and responsive communication to gather requirements and present designs.
-
Feedback Loop: A culture that embraces constructive feedback to refine designs and ensure they meet evolving project needs.
-
Knowledge Sharing: Openness to sharing design insights and best practices within the team and with clients.
📝 Enhancement Note: The company's stated values of being "fun, fearless, ego-less, values-driven and collaborative problem-solvers" should be reflected in how candidates present themselves and their work. For a government client, the "values-driven" and "integrity" aspects are particularly crucial, underscoring the need for discretion and ethical conduct.
⚡ Challenges & Growth Opportunities
Challenges:
-
Government Bureaucracy & Pace: Navigating the potentially slower pace and established processes of a government department compared to a typical agency environment.
-
Strict Brand Guidelines: Adhering to potentially rigid and extensive branding guidelines from a high-profile government department.
-
Security Clearance: The NV1 clearance requirement is a significant hurdle, requiring thorough background checks and a commitment to security protocols.
-
Balancing Print & Digital: Effectively managing the diverse demands of both print production and emerging digital/UX design requirements.
-
Ambiguity & Fast Pace: Adapting to "sometimes ambiguous" situations while maintaining a "bias for action" in a "fast-paced" environment.
Learning & Development Opportunities:
-
UX/UI Skill Development: Gaining hands-on experience and potentially formal training in user experience and interface design.
-
Government Sector Expertise: Deepening understanding of public sector communication strategies, branding, and operational nuances.
-
Advanced Design Techniques: Refining skills in multimedia content creation and complex layout design for high-impact deliverables.
-
Cross-Disciplinary Exposure: Working closely with strategists and technology experts within Infosys to understand the broader context of digital transformation.
-
International Collaboration: Gaining experience working with a globally distributed team, understanding diverse perspectives and workflows.
📝 Enhancement Note: The primary challenge will be balancing the creative demands of graphic design with the stringent requirements of government work and the evolving landscape of digital design. Candidates who can demonstrate adaptability, a proactive learning mindset, and strong communication skills will be best positioned to overcome these challenges and leverage the growth opportunities.
💡 Interview Preparation
Strategy Questions:
-
"Describe your process for taking a design brief from a government client and translating it into final visual assets. How do you ensure brand consistency and address stakeholder feedback?"
-
"Walk us through a project where you had to balance creative innovation with strict branding guidelines. What was your approach, and what was the outcome?"
-
"How do you prioritize tasks when managing multiple design projects with competing deadlines, especially in a fast-paced environment?"
-
"Describe a time you contributed to a UX/UI design project. What was your role, and what did you learn?" Company & Culture Questions:
-
"What interests you about working with a High Profile Government Department, and how do you see your design skills contributing to their mission?"
-
"How do you align with XPT's values of being 'fun, fearless, ego-less, values-driven, and collaborative'?"
-
"How do you handle working within a globally distributed team and with external stakeholders?"
-
"What are your thoughts on creating 'human experiences' through design?" Portfolio Presentation Strategy:
-
Narrative is Key: Don't just show your work; tell the story behind it. For each project, explain the problem, your solution, your role, the tools used, and the impact/results.
-
Highlight Government Relevance: If you have any government or public sector experience, emphasize it. If not, explain how your agency experience translates to the requirements of a government client (e.g., discretion, clarity, professional communication).
-
Demonstrate Process: Show your thought process – sketches, wireframes, mood boards, iterations – to illustrate how you arrive at your final designs.
-
Address UX/UI: Even if it's a smaller part of your portfolio, be ready to discuss your understanding of UX principles and any digital design work you've done.
-
Quantify Success: Wherever possible, use metrics to demonstrate the effectiveness of your designs.
📝 Enhancement Note: Given the government client and the NV1 clearance requirement, expect interviewers to probe deeply into your professionalism, discretion, and ability to handle sensitive information. Be prepared to discuss your understanding of security protocols and your experience working with regulated environments. The "sense of humour" is a cultural cue – be personable and approachable while remaining professional.
📌 Application Steps
To apply for this Graphic Designer position:
-
Submit your application through the provided link on the Zoho Recruit portal.
-
Resume & Cover Letter Optimization: Tailor your resume and cover letter to highlight your 4+ years of agency experience, proficiency in Adobe Creative Suite, and any relevant government or client-facing project work. Explicitly mention your NV1 or higher security clearance.
-
Portfolio Curation & Preparation: Ensure your design portfolio is up-to-date, well-organized, and clearly showcases your best work relevant to presentations, publications, and campaign materials. Prepare to detail your specific role and achievements for each project.
-
Prepare for Design Challenges: Familiarize yourself with common government communication themes and be ready to articulate your design process and rationale for any given design task.
-
Company & Role Research: Understand XPT Software's positioning as a human experience company powered by Infosys, and research the general communication objectives of government departments to better align your application and interview responses.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates must have at least 4 years of experience in a digital agency and proficiency in Adobe Creative Suite and Microsoft Office. A strong portfolio and an NV1 or higher Australian Government security clearance are required.