Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Moneris

Location: Toronto, Ontario, Canada

Job Type: Full Time

Category: Creative & Media / Marketing Operations

Date Posted: 2026-08-24

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Oversee the end-to-end creative process for all digital and print design projects, ensuring alignment with brand guidelines and marketing objectives.

• Develop and execute creative strategies that support marketing, communications, and broader organizational goals, translating business needs into compelling visual solutions.

• Collaborate effectively with cross-functional teams, including copywriters, developers, and external agencies, to deliver high-quality, on-brand creative assets.

• Mentor junior designers, providing guidance on design principles, brand consistency, and project execution to ensure a high standard of work across the team.

📝 Enhancement Note: While the provided title is "Graphic Designer," the responsibilities and emphasis on supporting marketing and communications, along with collaboration with various departments, suggest a role that bridges traditional graphic design with elements of marketing operations, particularly in asset creation and brand governance.

📈 Primary Responsibilities

• Lead the conceptualization and execution of creative design ideas for diverse projects, including infographics, presentations, marketing collateral, website content, emails, rich media advertising, and whitepapers.

• Conduct detailed intake meetings with internal clients (marketing, communications, product owners) to thoroughly understand project briefs, business objectives, and specific requirements.

• Translate complex concepts and client needs into clear, impactful, and visually appealing design solutions that meet marketplace aesthetics and user experience principles.

• Act as a brand champion, meticulously applying and guiding the use of brand identities, and proactively identifying opportunities to create templated approaches for consistent brand representation across all internal and external content.

• Manage project timelines, provide accurate estimates, and ensure timely delivery of high-quality creative assets within budget, including rigorous QA/QC of content review cycles.

• Maintain and organize archival systems for all produced design files, images, and graphics, ensuring efficient retrieval and version control.

• Ideate and produce creative content that is mobile-first, accessible, and on-brand, ensuring a consistent and high-quality user experience across all platforms.

📝 Enhancement Note: The emphasis on "mobile-first," "accessible," and "user experience principles" indicates a modern design approach expected in this role, aligning with current digital marketing and GTM strategies. The responsibility for "templating approaches" points towards process standardization, a key aspect of operations.

🎓 Skills & Qualifications

Education: College Diploma required.

Experience: 3 to 5 years of professional experience as a Graphic Designer.

Required Skills:

• Demonstrable graphic design expertise evidenced by a strong, comprehensive portfolio showcasing a range of creative projects.

• Mastery of the Adobe Creative Suite, specifically InDesign, Illustrator, and Photoshop, for professional design execution.

• Proficiency in Adobe After Effects and Premiere for creating engaging motion graphics and video content.

• Solid understanding of the printing process, including pre-flight checks and print-ready file preparation.

• Strong knowledge of marketing principles, production workflows, website design fundamentals, corporate identity development, advertisement creation, rich media advertising, and PowerPoint template design.

• Ability to translate creative briefs and business requirements into effective visual design solutions. Preferred Skills:

• Experience with AI (Artificial Intelligence) tools for creative applications.

• Familiarity with HTML and WordPress for web design and content management.

• Experience in motion graphics beyond basic After Effects and Premiere usage.

• Proven experience with online advertising, including banner ad design and production, understanding different ad specifications and best practices.

• Bilingualism in French.

📝 Enhancement Note: The inclusion of AI, HTML, WordPress, and motion graphics as "assets" suggests the company is looking for a designer who can adapt to evolving digital tools and platforms, often a requirement in GTM and marketing operations roles that leverage digital channels.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of projects demonstrating proficiency in both digital and print design, including examples of marketing campaigns, web assets, and presentations.

• Clearly articulate your role and contributions in each project, highlighting problem-solving approaches and design decision-making processes.

• Include examples that illustrate your ability to maintain brand consistency and adapt creative solutions to different platforms and objectives.

• Present case studies that demonstrate how your design work contributed to specific marketing or business goals, ideally with measurable outcomes if available. Process Documentation:

• Demonstrate an understanding of end-to-end design workflows, from brief intake and conceptualization to final delivery and archival.

• Provide examples of how you've contributed to or implemented design processes that ensure quality, efficiency, and brand adherence.

• Showcase experience with project management tools or methodologies used to track design projects, manage revisions, and meet deadlines.

📝 Enhancement Note: For a Graphic Designer role with responsibilities touching on marketing operations, a portfolio that highlights process and efficiency, not just aesthetics, will be highly valued. This includes showing how designs support broader business objectives and how processes ensure consistent output.

💵 Compensation & Benefits

Salary Range: $57,000 - $76,000 CAD per year.

Benefits:

• Comprehensive Total Rewards Program: Performance-based bonuses, flexible benefits package from day one, with options for a Health Spending Account (HSA) or Personal Spending Account (PSA).

• Retirement Planning: Profit-sharing programs with company match and a defined contribution pension plan.

• Growth & Development: Unlimited access to Coursera, mentorship programs, and an internal gig marketplace for career advancement.

• Wellness Support: Employee & Family Assistance Program, 24/7 virtual healthcare, and various workplace wellness initiatives.

• Flexibility: Hybrid work arrangements, a Work from Abroad program, and generous paid time off programs.

• Recognition & Perks: Company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to employee discounts.

Working Hours: Standard 40-hour work week, with hybrid flexibility.

📝 Enhancement Note: The salary range provided is specific to Toronto, Canada. This range is competitive for a mid-level Graphic Designer role in a major Canadian city, particularly within a corporate environment that offers comprehensive benefits and growth opportunities. The inclusion of HSA/PSA, profit-sharing, and extensive learning resources indicates a strong emphasis on employee well-being and professional development, common in established companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Payment Processing. Moneris is a leading provider of payment processing solutions in North America, operating in a highly competitive and regulated industry that demands reliability, security, and innovation. This context means design work must be professional, trustworthy, and aligned with stringent corporate branding.

Company Size: Large enterprise (implied by the structure and benefits package). This size typically offers structured career paths, robust internal processes, and opportunities for specialization within design or broader marketing operations.

Founded: Moneris was founded in 2000. As a well-established company, it likely has mature brand guidelines and established marketing strategies that the design team supports.

Team Structure:

• The Graphic Designer reports to the Manager, Brand and Design, indicating a dedicated design function within a larger marketing or brand department.

• The role involves collaboration with copywriters, developers, external agencies, and internal "clients" (marketing, communications, product owners), suggesting a matrixed or project-based team approach where the designer is a key contributor to cross-functional initiatives.

• Mentoring junior designers implies a potential for team leadership or senior-level guidance within the design group. Methodology:

• Emphasis on "mobile-first," "accessible," and "user experience principles" suggests a user-centric design methodology.

• The need to "collect detailed briefs" and "implement creative strategies" points to a structured project management and creative brief process.

• Acting as a "brand champion" and ensuring "brand consistency" highlights a focus on brand governance and adherence to established guidelines.

• The mention of "QA/QC of content review cycles" indicates a commitment to quality assurance and iterative review processes.

Company Website: Moneris.com

📝 Enhancement Note: The company's position in financial services and payment processing dictates a need for designs that convey trust and professionalism. The hybrid work arrangement and comprehensive benefits suggest a company culture that values employee well-being and work-life balance, while the structured reporting lines and mentorship opportunities point to a culture that supports professional development and career growth.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Graphic Designer. It involves independent project execution, creative strategy input, and mentorship of junior staff, indicating a step beyond entry-level and a foundation for future specialization or leadership.

Reporting Structure: Reporting to the Manager, Brand and Design, this position is part of a specialized design team likely embedded within a broader marketing or communications department. This structure provides clear direction and oversight while allowing for focused creative output.

Operations Impact: The Graphic Designer's impact is crucial for the visual representation of Moneris's brand across all marketing and communication channels. Effective design directly influences brand perception, customer engagement, and the clarity of marketing messages, thereby supporting GTM initiatives and overall business objectives by ensuring consistent and compelling visual communication.

Growth Opportunities:

• Specialization: Potential to specialize in areas like motion graphics, UX/UI design for digital platforms, or brand identity development, leveraging the preferred skills and company needs.

• Leadership: Opportunity to grow into a Senior Graphic Designer role, taking on more complex projects, leading design initiatives, and expanding mentorship responsibilities.

• Cross-functional Development: Exposure to marketing strategy, product development, and communication planning through close collaboration can lead to roles in marketing operations, brand management, or project management.

• Skill Enhancement: Unlimited access to Coursera and mentorship programs provides a structured path for acquiring new design skills or deepening existing expertise, such as AI in design or advanced web design techniques.

📝 Enhancement Note: The growth opportunities are tied to both deepening design expertise and expanding into related operational areas. The company's investment in learning and development, including an internal gig marketplace, suggests a proactive approach to internal mobility and skill diversification for its employees.

🌐 Work Environment

Office Type: The role is based in Moneris's Etobicoke office, offering a hybrid work arrangement. This suggests a professional office setting designed for collaboration, with amenities and infrastructure to support both in-office and remote work.

Office Location(s): Etobicoke, Toronto, Ontario, Canada. This location is a major business hub, providing access to talent and resources.

Workspace Context:

• The hybrid model implies a need for a workspace that supports focused individual work when remote, and collaborative interactions (meetings, brainstorming sessions) when in the office.

• Access to standard office technology, design software, and potentially a dedicated creative suite or equipment is expected.

• The environment will likely foster interaction with the Manager, Brand and Design, other designers, and cross-functional marketing and communications teams.

Work Schedule: A standard 40-hour work week is indicated, with the flexibility of a hybrid arrangement allowing for a balance between in-office presence and remote work, accommodating the demands of design projects and personal needs.

📝 Enhancement Note: The hybrid arrangement is a key aspect of the work environment, requiring individuals to be self-disciplined and effective in both remote and in-office settings. This is increasingly common in operations roles where flexibility is valued alongside collaborative requirements.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Resume and portfolio review to assess qualifications, experience, and creative output against job requirements.

• Technical/Creative Interview: A discussion with the Manager, Brand and Design, and potentially other team members to delve into portfolio pieces, design process, problem-solving skills, and understanding of brand guidelines. Expect questions about specific projects, challenges faced, and how you overcame them.

• Case Study/Design Challenge: Candidates may be asked to complete a take-home design exercise or a live challenge to assess their practical design skills, creativity, and ability to work within given constraints. This could involve creating an asset based on a mock brief.

• Behavioral/Cultural Fit Interview: Assessment of teamwork, communication skills, ability to mentor, and alignment with Moneris's company values and culture. This may involve meeting with HR or other department stakeholders.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest and most relevant projects that showcase your skills in digital, print, motion graphics, and brand consistency. Tailor your selection to highlight work similar to Moneris's needs (e.g., corporate branding, marketing collateral).

• Tell a Story: For each project, clearly outline the brief, your role, the challenges, your design process, the solutions, and the outcomes. Use visuals effectively to guide the reviewer.

• Highlight Process: Demonstrate your understanding of the design lifecycle, from concept to final delivery. Show how you approach problem-solving and how you ensure brand adherence and quality.

• Showcase Versatility: Include examples that demonstrate your mastery of Adobe Creative Suite and your ability to work with different media and formats. If you have motion graphics or web design experience, ensure those are represented.

• Quantify Impact: If possible, include metrics or results that show the effectiveness of your designs (e.g., increased engagement, improved conversion rates, successful campaign execution).

Challenge Preparation:

• Understand the Brief: Carefully read and dissect any design challenge brief. Identify key objectives, target audience, brand constraints, and deliverables.

• Time Management: Allocate your time effectively for ideation, execution, and refinement.

• Brand Alignment: Ensure your design solution strictly adheres to Moneris's brand guidelines, which you can research on their website.

• Clear Rationale: Be prepared to articulate the strategic thinking behind your design choices, explaining why you made specific creative decisions.

📝 Enhancement Note: The emphasis on a portfolio that demonstrates process, problem-solving, and measurable impact, alongside aesthetic skills, is critical for this role. The potential for a design challenge highlights the need for practical application and strategic thinking under pressure.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential mastery of InDesign, Illustrator, and Photoshop for all graphic design tasks.

• Motion Graphics Software: Proficiency in Adobe After Effects and Premiere for creating dynamic visual content.

• Design Collaboration Tools: Experience with platforms that facilitate feedback, version control, and project tracking (e.g., Adobe Creative Cloud for Teams, Figma, or similar).

Analytics & Reporting:

• While not directly responsible for analytics, understanding how design assets perform on digital platforms (e.g., website analytics, ad performance metrics) can be beneficial. Familiarity with analytics dashboards (e.g., Google Analytics) and reporting tools is an asset. CRM & Automation:

• Familiarity with content management systems (CMS) such as WordPress is preferred.

• Understanding of how design assets are used within marketing automation platforms or CRM systems (e.g., for email campaigns) is advantageous.

• Knowledge of AI tools for creative applications is a plus.

📝 Enhancement Note: The core tools are standard for a graphic designer. The "preferred skills" and "assets" (AI, HTML, WordPress) indicate a growing expectation for designers to have a broader understanding of digital ecosystems and emerging technologies that impact creative delivery and performance.

👥 Team Culture & Values

Operations Values:

• Brand Stewardship: A core value will be protecting and advancing the Moneris brand through consistent, high-quality design that builds trust and recognition.

• Collaboration & Partnership: The role requires working effectively with diverse teams, valuing input, and fostering a collaborative environment to achieve shared objectives.

• Quality & Excellence: A commitment to delivering exceptional creative work that meets high standards for aesthetics, functionality, and brand adherence.

• Efficiency & Process Orientation: Embracing structured workflows, templated approaches, and QA processes to ensure timely, on-budget, and consistent delivery of design assets.

• Adaptability & Continuous Learning: Staying current with design trends, technologies (like AI), and user experience best practices to ensure creative solutions remain relevant and impactful.

Collaboration Style:

• Cross-functional Integration: Actively engaging with marketing, communications, and product teams to understand needs and contribute design expertise to broader initiatives.

• Feedback-Driven Improvement: Openness to constructive criticism and iterative design processes, using feedback to refine creative output and improve workflows.

• Knowledge Sharing: Willingness to share design expertise, best practices, and insights with junior designers and cross-functional partners.

📝 Enhancement Note: The values emphasize not just creative output but also the operational aspects of design: brand governance, process efficiency, and collaborative teamwork. This aligns with how design functions within a larger GTM or marketing operations framework.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Brand Constraints: Effectively delivering innovative designs while strictly adhering to established brand guidelines and corporate identity.

• Managing Multiple Stakeholder Needs: Juggling diverse requests and feedback from various internal "clients" with potentially conflicting priorities.

• Keeping Pace with Evolving Technologies: Integrating new tools and trends like AI and advanced motion graphics into existing workflows while maintaining quality and efficiency.

• Ensuring Accessibility and Mobile-First Design: Consistently applying these principles across a wide range of assets and platforms.

Learning & Development Opportunities:

• Skill Advancement: Leveraging unlimited Coursera access to deepen expertise in motion graphics, UX/UI design, AI in creative fields, or web design.

• Industry Exposure: Potential participation in design conferences or webinars to stay abreast of industry trends and network with peers.

• Mentorship: Receiving guidance from the Manager, Brand and Design, and potentially mentoring junior designers, fostering leadership skills.

• Internal Mobility: Exploring opportunities within the internal gig marketplace to gain experience in different project types or creative areas.

📝 Enhancement Note: The challenges highlight the dynamic nature of design roles in corporate environments, requiring both creative flair and operational discipline. The growth opportunities are well-supported by company resources, encouraging proactive career development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance creative freedom with strict brand guidelines. How did you approach it?" (Focus on your process for understanding and applying brand rules while still innovating.)

• "Walk us through a complex design project from brief to completion. What were the key challenges, and how did you overcome them?" (Prepare a specific case study from your portfolio that demonstrates your problem-solving skills and process.)

• "How do you ensure your designs are mobile-first and accessible?" (Be ready to discuss specific techniques and considerations for these design principles.)

• "Imagine we need a new set of social media graphics for a product launch. What would be your first steps in approaching this request?" (Showcase your brief-gathering, ideation, and planning process.) Company & Culture Questions:

• "What do you know about Moneris and our brand?" (Research Moneris's services, target audience, and recent marketing efforts.)

• "How do you approach collaboration with non-designers, such as marketers or developers?" (Highlight your communication skills and ability to translate design concepts for different audiences.)

• "How would you contribute to a positive and productive design team environment?" (Emphasize teamwork, mentorship, and a constructive approach.) Portfolio Presentation Strategy:

• Structure is Key: Organize your portfolio logically, perhaps by project type or by showcasing your best work first. For each project, have a concise narrative ready.

• Focus on Impact: Don't just show pretty pictures; explain the why behind your design. What problem did it solve? What was the objective? What was the result?

• Demonstrate Process: Be prepared to discuss your workflow, the tools you used, and the decisions you made at each stage. This is where you show your operational understanding.

• Be Ready for Questions: Anticipate questions about your design choices, your ability to take feedback, and your understanding of Moneris's brand.

📝 Enhancement Note: Interview preparation should focus on showcasing not only design skills but also a structured approach, problem-solving capabilities, and an understanding of how design supports business objectives, aligning with operations-minded hiring managers.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on Moneris's careers portal.

• Portfolio Customization: Ensure your portfolio is tailored to highlight relevant work, such as marketing collateral, digital assets, and brand consistency examples. Be prepared to discuss 2-3 key projects in detail.

• Resume Optimization: Update your resume to clearly list your experience with Adobe Creative Suite, motion graphics, and any relevant web design or AI tool proficiency. Quantify achievements where possible, referencing project scope or impact.

• Interview Preparation: Practice articulating your design process, problem-solving strategies, and how your work aligns with brand and business goals. Prepare specific examples for behavioral questions.

• Company Research: Thoroughly research Moneris, its brand identity, its services, and its market position. Understand their commitment to hybrid work and their company values as presented on their careers page.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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