Graphic Designer

CW Retail Services Pty Ltd
Full-timeWaitematā, New Zealand

📍 Job Overview

Job Title: Graphic Designer

Company: CW Retail Services Pty Ltd

Location: Auckland, New Zealand

Job Type: Full-time

Category: Creative & Media / Art & Design / Retail / Marketing

Date Posted: April 13, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

  • This role is a hands-on opportunity for a talented Graphic Designer to join an in-house creative team, focusing on high-volume retail campaigns.

  • A significant aspect of this position involves owning the animation and motion graphics output, utilizing After Effects to enhance campaign impact.

  • The position requires close collaboration with Senior Designers, Marketing teams, and various business stakeholders to deliver on-brand and commercially effective creative solutions.

  • Responsibilities span across print, digital, and motion design, supporting a wide array of marketing initiatives including catalogues, social media content, in-store displays, and events.

📝 Enhancement Note: While the job title is "Graphic Designer," the emphasis on motion skills and After Effects suggests a specialized hybrid role blending traditional graphic design with motion graphics expertise. This is a key differentiator for operations professionals to note, as it implies a need for both visual design acumen and animation proficiency, particularly within a fast-paced retail environment.

📈 Primary Responsibilities

  • Design and produce a variety of creative assets across print, digital, and motion graphics platforms to support marketing campaigns.

  • Create engaging animation and motion graphics using Adobe After Effects to elevate campaign visuals and drive audience engagement.

  • Support the rollout of large-scale retail campaigns, including catalogues, social media content, email marketing (EDMs), and in-store creative executions.

  • Prepare artwork for both print and digital production, ensuring accuracy, adherence to specifications, and meticulous attention to detail.

  • Collaborate effectively with other designers, marketing teams, and business stakeholders to conceptualize and bring creative ideas to life.

  • Consistently apply and maintain brand guidelines across all design outputs to ensure brand integrity and recognition.

  • Manage multiple design projects concurrently within a fast-paced, deadline-driven retail environment, prioritizing tasks efficiently.

📝 Enhancement Note: The primary responsibilities highlight a need for efficiency and high-volume output, typical of retail environments. Operations professionals should recognize the importance of project management, workflow optimization, and effective stakeholder communication in successfully executing these tasks.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a background in graphic design, visual arts, or a related creative field is implied.

Experience: 2-4+ years of experience in a graphic design role, preferably within a studio or high-volume environment.

Required Skills:

  • Proven proficiency in Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator.

  • Solid and demonstrable skills in Adobe After Effects for motion graphics and animation.

  • A strong portfolio showcasing a range of graphic design work, with a significant emphasis on motion graphics and animation examples.

  • Comprehensive understanding of both print and digital production processes and requirements.

  • Excellent attention to detail and organizational skills to manage multiple projects effectively.

  • Strong collaborative mindset and excellent verbal and written communication skills.

Preferred Skills:

  • Experience working within the retail industry or a similarly high-volume, fast-paced environment.

  • Familiarity with managing and applying brand guidelines across diverse marketing materials.

  • Basic understanding of video editing principles or other related creative software.

📝 Enhancement Note: The explicit requirement for a portfolio that includes motion work and strong After Effects skills indicates a specialized need beyond traditional graphic design. Candidates should highlight projects that demonstrate their ability to translate static designs into dynamic, animated content, and their capacity to manage complex production workflows in a retail context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a diverse range of graphic design projects, demonstrating proficiency across print and digital mediums.

  • Include specific case studies or examples of motion graphics and animation projects created using After Effects, highlighting the creative process and final output.

  • Demonstrate experience in preparing artwork for various production methods, including print (e.g., catalogues, signage) and digital (e.g., social media, web banners).

Process Documentation:

  • Examples of how you've managed multiple design projects under tight deadlines, showcasing organizational and time-management strategies.

  • Case studies illustrating your approach to collaborating with stakeholders (e.g., marketing managers, senior designers) to refine creative concepts and achieve project goals.

  • Demonstrations of your workflow for preparing and delivering artwork for print and digital production, emphasizing accuracy and efficiency.

📝 Enhancement Note: For a role heavily focused on design production and campaign execution, the portfolio is critical. It must clearly illustrate not only creative talent but also the ability to execute efficiently within a structured, high-volume retail environment. Operations candidates should prepare to discuss the processes behind their portfolio pieces, not just the final visuals.

💵 Compensation & Benefits

Salary Range: Based on market research for Graphic Designers with 2-5 years of experience in Auckland, New Zealand, a competitive salary range is estimated to be between NZD $60,000 - $85,000 annually. This range accounts for the specific skill set including motion graphics and the high-volume retail context.

Benefits:

  • Supportive studio culture: Implies a positive and encouraging work environment within the creative team.

  • Collaborative environment: Opportunities to work closely with colleagues and contribute to team projects.

  • Learning and development opportunities: Access to training, workshops, or resources to enhance skills and advance career.

  • Exposure to large-scale retail campaigns: Opportunity to work on projects with significant national reach.

  • Potential to own and grow the motion/animation space: A chance to develop expertise and influence in a key area.

Working Hours: Likely a standard full-time work week of approximately 40 hours, with potential for occasional overtime during peak campaign periods common in the retail sector.

📝 Enhancement Note: The salary estimate is based on current industry benchmarks for similar roles in Auckland, considering the required experience and specialized skills in motion graphics. Benefits are directly extracted from the job description, highlighting aspects attractive to creative professionals seeking growth and a positive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (specifically, Pharmacy and Health/Beauty)

Company Size: CW Retail Services Pty Ltd is part of the Chemist Warehouse group, which is a large national retail chain. This indicates a substantial organization with a widespread operational footprint.

Founded: While the exact founding date of CW Retail Services isn't specified, Chemist Warehouse was founded in 2002, suggesting a company with established operations and a significant market presence.

Team Structure:

  • The role is within an in-house creative team, suggesting a dedicated internal resource for design and marketing needs.

  • This team likely comprises Senior Designers, Graphic Designers, and potentially other creative specialists.

Methodology:

  • The role emphasizes high-volume campaign production, implying a structured and efficient workflow process.

  • Data-driven creative decisions are likely, given the retail context, focusing on commercial effectiveness and ROI.

  • Brand guideline adherence is a core requirement, ensuring consistent messaging and visual identity across all touchpoints.

Company Website: https://www.chemistwarehouse.com.au/ (Note: This is the Australian site, the New Zealand operations may have a separate presence but share the brand).

📝 Enhancement Note: Operating within a large retail chain like Chemist Warehouse means the creative team plays a crucial role in driving sales and brand perception. The culture is likely fast-paced, results-oriented, and focused on efficiency to meet the demands of a high-volume business.

📈 Career & Growth Analysis

Operations Career Level: This position is positioned as an intermediate-level Graphic Designer, requiring 2-4+ years of experience. It offers a solid foundation in a high-volume retail setting, with the potential to specialize further in motion graphics.

Reporting Structure: The Graphic Designer will report to Senior Designers and collaborate closely with the Marketing team. This implies a clear hierarchy within the creative department and strong cross-functional interaction.

Operations Impact: The work directly impacts brand visibility, campaign effectiveness, and ultimately, sales performance within a national retail network. The motion graphics component is specifically highlighted for creating "high-impact content," underscoring its strategic importance.

Growth Opportunities:

  • Specialization: Opportunity to deepen expertise in motion graphics and animation, potentially becoming the go-to person for this area within the team.

  • Campaign Ownership: Potential to take on more significant responsibilities for large-scale campaign creative development and execution.

  • Skill Development: Access to ongoing learning and development initiatives, allowing for skill enhancement in design, animation, and potentially project management.

  • Cross-functional Exposure: Working closely with marketing and other business units provides broader business understanding and potential pathways into marketing or brand management roles.

📝 Enhancement Note: For operations-minded individuals, this role offers a clear path to developing specialized creative skills critical for GTM strategies. The emphasis on impact and growth suggests that successful candidates can leverage this position for career advancement within the company or the broader retail/creative industry.

🌐 Work Environment

Office Type: This is an in-house creative team role, suggesting a dedicated studio environment within CW Retail Services' Auckland operations.

Office Location(s): Auckland, New Zealand (specifically Waitematā, Auckland, postal code 1021). This location is likely a corporate office or a central hub for the company's New Zealand operations.

Workspace Context:

  • The environment is described as a "collaborative design studio," indicating an open and interactive workspace conducive to teamwork.

  • As an in-house team, designers will have direct access to company resources, brand assets, and direct communication channels with marketing and other departments.

  • The focus on "high-volume campaigns" suggests a dynamic and potentially fast-paced workspace where efficiency and rapid execution are valued.

Work Schedule: The role is full-time, likely aligning with standard business hours in Auckland (Pacific/Auckland timezone). While not explicitly stated, the retail environment might necessitate some flexibility during peak periods or for specific campaign launches.

📝 Enhancement Note: The on-site requirement and collaborative studio setting are crucial for operations professionals to consider. This setup facilitates direct communication and workflow integration, which is vital for efficient project delivery in a retail context.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Review of CV and portfolio to assess qualifications and creative output.

  • Portfolio Review: A dedicated session to discuss the candidate's portfolio, focusing on design quality, motion graphics capabilities, and understanding of retail/campaign work.

  • Skills Assessment: Potential for a practical design or motion graphics exercise to evaluate technical proficiency and problem-solving skills.

  • Team/Stakeholder Interviews: Interviews with Senior Designers and Marketing representatives to assess cultural fit, collaboration style, and understanding of business objectives.

  • Final Interview: May involve a discussion about strategic thinking, project management approach, and alignment with company values.

Portfolio Review Tips:

  • Highlight Motion: Ensure your portfolio prominently features your best motion graphics and animation work, especially those created in After Effects.

  • Showcase Retail Relevance: Include examples of work for campaigns, catalogues, or retail-specific promotions if possible.

  • Detail Your Process: Be prepared to discuss the thinking behind your designs and animations, your workflow, and how you collaborated with others.

  • Demonstrate Production Readiness: Include examples that show you can deliver polished, production-ready artwork for both print and digital.

  • Conciseness: Organize your portfolio logically and be ready to present key pieces efficiently.

Challenge Preparation:

  • Motion Graphics Exercise: Anticipate a task that requires you to create or animate a short piece of content within a given timeframe, likely using Adobe Creative Suite and After Effects.

  • Brief Interpretation: Practice interpreting design briefs quickly and developing relevant creative concepts.

  • Brand Application: Be ready to demonstrate how you would apply existing brand guidelines to new creative tasks.

  • Problem-Solving: Prepare to discuss how you've overcome design or production challenges in previous roles.

📝 Enhancement Note: The emphasis on a portfolio with motion examples and the mention of After Effects strongly suggest that candidates will be evaluated on their practical animation skills and ability to produce engaging digital content beyond static design.

🛠 Tools & Technology Stack

Primary Tools:

  • Adobe Creative Suite: Essential proficiency required in:

    • Adobe InDesign: For layout and print design (catalogues, brochures).
    • Adobe Photoshop: For image editing, manipulation, and digital asset creation.
    • Adobe Illustrator: For vector graphics, logos, and illustration.
  • Adobe After Effects: Crucial for creating motion graphics, animations, and visual effects.

Analytics & Reporting: While not explicitly mentioned, understanding how design impacts campaign performance metrics (e.g., engagement rates on social media, click-through rates on digital ads) would be beneficial. Familiarity with analytics platforms used by marketing teams could be an advantage.

CRM & Automation: Not directly relevant to this design role, but an understanding of how creative assets are deployed through marketing automation platforms or CRM-driven campaigns could provide context.

📝 Enhancement Note: The core technology stack is heavily weighted towards Adobe Creative Suite, with a specific emphasis on After Effects. Proficiency in these tools is non-negotiable and will likely be a primary focus during the technical assessment phase.

👥 Team Culture & Values

Operations Values:

  • Efficiency and Speed: Given the high-volume retail environment, a focus on delivering creative assets quickly and efficiently is paramount.

  • Collaboration: The role emphasizes working closely with Senior Designers, Marketing, and other stakeholders, highlighting the importance of teamwork and open communication.

  • Brand Consistency: Adhering to brand guidelines is a key value, ensuring a unified and recognizable brand presence across all customer touchpoints.

  • Creativity and Impact: While efficiency is key, the role also values bringing ideas to life through design and animation to create "high-impact content."

  • Adaptability: The ability to manage multiple projects and adapt to changing priorities in a fast-paced environment is crucial.

Collaboration Style:

  • Cross-functional Integration: Expected to work closely with Marketing and other departments, requiring strong communication and understanding of their needs.

  • Team-Oriented: The "collaborative design studio" suggests a culture where designers support each other, share feedback, and work together on projects.

  • Feedback Incorporation: The ability to take direction and incorporate feedback from Senior Designers and stakeholders is vital for project success.

📝 Enhancement Note: The culture likely blends creative energy with a strong operational focus on delivery and brand integrity, typical of successful retail marketing departments. Candidates should demonstrate an ability to be both creative and highly organized.

⚡ Challenges & Growth Opportunities

Challenges:

  • High Volume & Tight Deadlines: Consistently delivering high-quality creative assets under pressure in a fast-paced retail setting.

  • Balancing Creativity with Commercial Needs: Ensuring designs are both aesthetically appealing and effective in driving sales and meeting marketing objectives.

  • Managing Multiple Projects: Juggling various campaigns, deliverables, and stakeholder requests simultaneously.

  • Evolving Digital Landscape: Staying current with design trends and motion graphics techniques to keep content engaging and relevant.

Learning & Development Opportunities:

  • Motion Graphics Specialization: Opportunity to become a key asset in developing and expanding the company's motion graphics capabilities.

  • Retail Campaign Experience: Gaining in-depth experience with large-scale, national retail campaigns, providing valuable industry insight.

  • Cross-functional Exposure: Working with marketing and other departments can broaden understanding of business strategy and potential career paths.

  • Skill Enhancement: Access to ongoing learning and development initiatives to refine design and animation skills.

📝 Enhancement Note: This role presents a significant opportunity for a designer to hone their skills in a demanding but rewarding environment. The challenges are directly tied to operational efficiency and creative execution, offering substantial growth potential for those who can thrive under pressure.

💡 Interview Preparation

Strategy Questions:

  • "Describe your experience creating motion graphics and animations in After Effects for marketing campaigns. What was your process?" (Focus on your workflow, creative choices, and the impact of your animation.)

  • "How do you approach applying brand guidelines to new creative projects, especially in a high-volume retail environment?" (Highlight your understanding of brand consistency and efficiency.)

  • "Walk us through a challenging project where you had to manage multiple design deliverables with tight deadlines. How did you prioritize and ensure successful delivery?" (Use a STAR method response focusing on planning, execution, and results.)

Company & Culture Questions:

  • "What interests you about working for Chemist Warehouse, particularly within our creative team?" (Research the company's recent campaigns or brand initiatives.)

  • "How do you see your motion graphics skills contributing to our retail campaigns?" (Connect your skills directly to their business needs.)

Portfolio Presentation Strategy:

  • Curate for Motion: Select 2-3 key projects that best showcase your After Effects and motion graphics skills.

  • Tell a Story: For each project, explain the brief, your creative process, the tools used, and the outcome or impact.

  • Showcase Retail Examples: If possible, include a retail-related project to demonstrate direct relevance.

  • Highlight Production Skills: Be ready to discuss your preparation of artwork for print and digital, demonstrating attention to detail.

  • Concise and Focused: Aim for a presentation that is engaging yet efficient, respecting the interviewer's time.

📝 Enhancement Note: Interview preparation should strongly emphasize practical skills in After Effects and the ability to produce work that is both creative and commercially effective within a retail context. Candidates should be ready to demonstrate their process and problem-solving abilities.

📌 Application Steps

To apply for this Graphic Designer position:

  • Submit your application through the provided link on the careers website.

  • Portfolio Customization: Ensure your CV and portfolio are tailored for this role, prominently featuring your motion graphics work and After Effects proficiency. Select your strongest, most relevant pieces.

  • Resume Optimization: Highlight your experience in high-volume environments, your proficiency with Adobe Creative Suite (especially After Effects), and any retail-specific design experience. Use keywords from the job description.

  • Interview Preparation: Practice articulating your design process, your approach to collaboration, and how your skills in motion graphics can benefit CW Retail Services' campaigns. Prepare to walk through your portfolio confidently.

  • Company Research: Familiarize yourself with Chemist Warehouse's brand, current marketing campaigns, and the retail landscape in New Zealand. Understand their target audience and brand messaging.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Candidates must have 2-4+ years of graphic design experience in a studio environment with proficiency in Adobe Creative Suite and After Effects. A strong portfolio showcasing both design and motion work is required, along with a solid understanding of print and digital production.