G18 - Senior UX Designer

📍 Job Overview

Job Title: G18 - Senior UX Designer

Company: FPT Asia Pacific Pte Ltd

Location: Singapore, Singapore

Job Type: Full-Time

Category: Product Design / User Experience (UX) Operations

Date Posted: April 16, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead end-to-end product design initiatives, from initial discovery through to final delivery, with a strong emphasis on user-centric methodologies and minimal supervision.

• Translate complex user needs and business requirements into intuitive user journeys, streamlined flows, and engaging interfaces that drive user adoption and product success.

• Drive rigorous user research, usability testing, and heuristic evaluations, synthesizing findings into actionable insights to inform design decisions and product strategy.

• Facilitate collaborative ideation and co-creation workshops with internal teams and external stakeholders to foster innovation and alignment.

• Serve as a key partner to Product Managers and Engineers, collaborating closely to define project scope, refine requirements, and ensure successful, high-quality solution delivery.

• Confidently present and advocate for design decisions to senior leadership and key stakeholders, articulating the rationale and impact of proposed solutions.

📝 Enhancement Note: This role is positioned as a Senior UX Designer, indicating a need for significant autonomy and strategic input. The emphasis on "product-led or agile teams" and "owning projects end-to-end" suggests a dynamic environment where the designer is expected to contribute to product strategy and not just execution. The mention of "public-sector sensibilities" implies a need for careful consideration of inclusivity, accessibility, and potentially regulatory compliance.

📈 Primary Responsibilities

• Lead the entire product design lifecycle, from user research and ideation to wireframing, prototyping, usability testing, and final UI design handoff.

• Develop comprehensive user personas, journey maps, and user flows to clearly define target audiences and their interaction pathways with the product.

• Conduct qualitative and quantitative user research, including interviews, surveys, and usability studies, to gather insights and validate design assumptions.

• Design and iterate on user interfaces (UI) and interaction patterns, ensuring a seamless, intuitive, and engaging user experience across various devices and platforms.

• Collaborate closely with product management and engineering teams throughout the agile development process to ensure design fidelity and timely delivery of features.

• Present design concepts, prototypes, and research findings to cross-functional teams and senior stakeholders, effectively communicating design rationale and user insights.

• Contribute to the development and maintenance of the company's design system, ensuring consistency, scalability, and efficient application of design elements and interaction patterns.

• Utilize AI-enabled design tools to enhance productivity, explore design variations, and accelerate the design process while maintaining high-quality standards.

• Analyze user behavior data and feedback to identify areas for improvement and inform iterative design enhancements.

• Balance the implementation of engagement mechanics, such as gamification elements, with clarity, accessibility, and public-sector design considerations.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership and hands-on execution. The explicit mention of "AI tools to improve design speed and productivity" and "balancing engagement mechanics with public-sector sensibilities" points to the need for a forward-thinking designer who can leverage new technologies while being mindful of specific industry constraints and ethical considerations.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is typically expected for senior-level UX roles. Equivalent practical experience will also be considered.

Experience: 5+ years of professional experience in digital product design, with a proven track record of successfully designing and shipping digital products, preferably within product-led or agile development environments.

Required Skills:

• Product Design Leadership: Demonstrated ability to lead product design initiatives from conception through to delivery with minimal supervision.

• User Research & Analysis: Expertise in planning and conducting various user research methodologies (interviews, surveys, usability testing, heuristic evaluations) and synthesizing findings into actionable insights.

• UX/UI Design Proficiency: Strong skills in creating user journeys, flows, wireframes, interactive prototypes, and high-fidelity UI designs for production systems.

• Figma Mastery: Advanced proficiency in Figma for design, prototyping, and collaboration.

• Responsive Interface Design: Experience in designing and delivering responsive interfaces that adapt seamlessly across different screen sizes and devices.

• Stakeholder Management & Communication: Excellent communication and presentation skills, with the ability to articulate design decisions clearly and confidently to senior stakeholders and cross-functional teams.

• Agile & Product-Led Environments: Experience working effectively within fast-paced, agile, and product-led development teams.

• Design System Contribution: Ability to contribute to and evolve design systems, ensuring consistency and scalability of design elements and interaction patterns.

• Problem-Solving: Strong analytical and problem-solving skills, with an ability to question assumptions and approach challenges with curiosity and empathy.

Preferred Skills:

• AI-Enabled Design Tools: Working knowledge or experience with AI-powered design tools (e.g., Figma Make, Loveables, Galileo AI, Figma AI plugins) to enhance design efficiency.

• Gamification Design: Experience in creating engaging user experiences by incorporating game mechanics such as progression, rewards, or feedback loops.

• Public Sector Design Experience: Familiarity with designing for public sector contexts, understanding nuances related to inclusivity, accessibility, and government-related sensibilities.

• Data Analysis for Design: Ability to interpret user analytics and qualitative insights to drive design iterations and optimizations.

• Notion Proficiency: Experience using Notion for project management, documentation, or design collaboration.

📝 Enhancement Note: The "5+ years of experience" coupled with "minimal supervision" and "presenting to senior stakeholders" strongly indicates a senior-level role. The inclusion of "AI tools" and "game mechanics" suggests the company is looking for a designer who is not only skilled in core UX/UI but also innovative and adaptable to emerging trends. "Public-sector sensibilities" is a unique requirement that signals a need for a designer with a thoughtful, user-focused, and potentially ethical approach.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: A curated portfolio showcasing 2-4 comprehensive case studies that demonstrate your ability to lead product design from discovery to delivery. Each case study should clearly outline the problem, your role, the design process, key decisions, challenges faced, and the final outcomes.

• Problem Framing & Research: Evidence of how you identified user needs, framed design problems, and conducted user research (e.g., usability testing, interviews, heuristic evaluations) to inform your solutions.

• Design Process & Iteration: Detailed documentation of your design process, including wireframes, user flows, prototypes, and iterations based on feedback and testing. Highlight how you translated user needs into actionable designs.

• UI & Interaction Design: High-quality examples of UI designs and interaction patterns you have created for production systems, demonstrating a strong visual aesthetic and functional design.

• Tool Proficiency Showcase: Mention and, if possible, demonstrate proficiency with key tools like Figma, prototyping tools, and any AI-enabled design tools you have utilized.

Process Documentation:

• Workflow Design & Optimization: Examples should illustrate how you have designed and optimized user workflows to improve efficiency, usability, and user satisfaction.

• System Implementation: Showcase your experience in collaborating with engineering teams for design handoff and ensuring the successful implementation of designed solutions. Highlight your role in ensuring design fidelity.

• Measurement & Performance Analysis: Include how you have used user feedback, analytics, and qualitative insights to measure the performance of your designs and drive iterative improvements.

📝 Enhancement Note: For a Senior UX Designer role with an emphasis on end-to-end ownership, the portfolio is crucial. It needs to go beyond just showcasing final designs and demonstrate strategic thinking, research capabilities, and the ability to drive product success through design. The inclusion of "AI tools" and "game mechanics" suggests that showcasing innovative approaches within these areas would be highly beneficial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Singapore with 5-10 years of experience, a competitive salary range is estimated to be between SGD 75,000 and SGD 110,000 per annum. This range can vary based on the candidate's specific experience, skills, and the final scope of responsibilities.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and potentially dependents.

• Annual Leave & Public Holidays: Generous paid time off in line with Singaporean labor laws and company policy.

• Professional Development: Opportunities for training, workshops, conferences, and access to learning resources to enhance UX and AI design skills.

• Performance Bonuses: Potential for performance-based bonuses tied to individual and company achievements.

• Retirement Savings Plan: Contributions to a provident fund (CPF) for Singaporean employees, or equivalent retirement savings plans.

• Work-Life Balance Initiatives: Programs and policies aimed at promoting a healthy work-life balance.

• Access to Modern Tools: Provision of cutting-edge design software, hardware, and AI tools.

Working Hours: The standard working hours are likely to be around 40 hours per week, typical for a full-time role in Singapore. While the role is on-site, there may be some flexibility in start and end times, subject to team and project needs.

📝 Enhancement Note: The salary estimate is derived from research into Senior UX Designer compensation in Singapore, considering the specified experience level (5-10 years) and the on-site work arrangement. Benefits are standard for professional roles in Singapore and are tailored to a design position, including professional development relevant to AI tools.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software Development / Government & Public Sector Solutions. FPT Asia Pacific Pte Ltd is part of FPT Corporation, a global IT services provider. Their involvement in the public sector suggests a focus on solutions that are robust, reliable, and user-friendly for a broad audience.

Company Size: FPT Corporation is a large global enterprise with tens of thousands of employees worldwide. FPT Asia Pacific Pte Ltd likely operates as a significant regional hub, employing hundreds to thousands of individuals, offering stability and extensive career pathways.

Founded: FPT Corporation was founded in 1988, indicating a long history and established presence in the IT industry. This longevity suggests a company with a strong foundation and adaptability.

Team Structure:

• The Senior UX Designer will likely be part of a broader Product Design or UX team, possibly integrated within product development squads.

• Reporting structure typically involves a UX Lead, Design Manager, or a Product Manager, depending on the specific project or team.

Methodology:

• The company operates within agile development frameworks, emphasizing iterative design and development cycles.

• A data-driven approach is expected, leveraging user analytics, research findings, and performance metrics to guide design decisions and product improvements.

• Emphasis on user-centric design principles, ensuring that user needs and behaviors are at the forefront of all design initiatives.

• Integration of modern design tools and potentially AI-assisted workflows to enhance efficiency and innovation.

Company Website: https://www.fpt-software.com/ (Note: The provided URL was null and has been inferred from the company name)

📝 Enhancement Note: Given the company's global scale and IT service background, the culture is likely to be professional, collaborative, and focused on delivering high-quality technical solutions. The "public-sector sensibilities" aspect of the role implies a need for a thoughtful, ethical, and user-focused approach to design, potentially within a structured environment.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Senior UX Designer, indicating a position of significant responsibility and expertise. Senior designers are expected to operate with a high degree of autonomy, mentor junior team members, and contribute to strategic design discussions. They are key players in shaping the user experience of complex digital products.

Reporting Structure: The Senior UX Designer will likely report to a Design Manager, Head of Product Design, or a Product Lead. They will collaborate closely with Product Managers and Engineering teams within specific project squads or product lines.

Operations Impact: The Senior UX Designer's impact is crucial for the success of digital products, particularly in the public sector where user adoption, accessibility, and ease of use are paramount. By translating user needs into effective interfaces, they directly influence user satisfaction, engagement, and the overall effectiveness of the product in achieving its goals. Their work contributes to the company's reputation for delivering user-friendly and impactful technology solutions.

Growth Opportunities:

• Leadership Development: Potential to move into Lead UX Designer, Design Manager, or Head of Design roles, taking on more strategic responsibilities and team leadership.

• Specialization: Opportunity to deepen expertise in specific areas such as AI-driven design, gamification, accessibility, or user research methodologies.

• Cross-Functional Mobility: Potential to transition into Product Management or other strategic roles within the product development lifecycle.

• Mentorship: Opportunity to mentor and guide junior designers, developing leadership and coaching skills.

• Global Exposure: As part of a large global corporation, there may be opportunities to work on international projects or collaborate with global teams.

📝 Enhancement Note: The "Senior" title implies a clear path for advancement. The company's global presence and focus on technology solutions suggest ample opportunities for skill development and career progression, especially in areas like AI-driven design which is explicitly mentioned as a requirement.

🌐 Work Environment

Office Type: The role is designated as "On-site," indicating a traditional office-based work environment. This suggests a focus on in-person collaboration, team synergy, and direct interaction with colleagues.

Office Location(s): Singapore. Specific office details would need to be confirmed with the hiring organization, but typically large tech companies in Singapore have modern, well-equipped office spaces in business districts.

Workspace Context:

• Collaborative Spaces: Expect a work environment that facilitates collaboration, with meeting rooms, breakout areas, and open-plan spaces designed for team interaction.

• Technology Infrastructure: Access to robust IT infrastructure, high-performance workstations, and the necessary software licenses for design and productivity tools, including Figma and AI design tools.

• Team Interaction: Opportunities for daily interaction with UX/UI designers, product managers, engineers, and other stakeholders, fostering a strong sense of team and shared purpose.

Work Schedule: The role is full-time, likely adhering to standard business hours (e.g., 9 AM to 6 PM, Monday to Friday), with potential for some flexibility depending on project deadlines and team agreements. The emphasis on "fast-paced environments and iterating quickly" may require occasional adjustments to meet project milestones.

📝 Enhancement Note: The "On-site" designation is key here. It implies a preference for in-person collaboration and the benefits that come with it, such as spontaneous brainstorming and stronger team cohesion. The mention of "public-sector sensibilities" might also suggest a more structured office environment compared to a startup.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, experience, and cultural fit, and to understand your motivation for applying.

2. Hiring Manager/Team Interview: A more in-depth discussion with the hiring manager and potentially other senior designers or product leads. This stage will focus on your experience, problem-solving skills, and approach to design challenges.

3. Portfolio Review & Presentation: You will be asked to present a selection of your work from your portfolio. This is a critical stage where you'll demonstrate your design process, decision-making, and ability to articulate your work effectively. Be prepared to discuss specific case studies in detail.

4. Technical/Skills Assessment (Optional): May involve a design exercise, a take-home challenge, or a whiteboard session to assess specific skills like wireframing, interaction design, or problem-solving within a given scenario.

5. Final Interview: Potentially with senior leadership or key stakeholders to finalize the decision, focusing on strategic thinking, leadership potential, and overall fit with the company's culture and values.

Portfolio Review Tips:

• Curate Strategically: Select 2-4 of your strongest case studies that best represent the skills and experience required for this Senior UX Designer role (end-to-end ownership, research, AI tools, public sector considerations if applicable).

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the insights you gained, the design solutions you proposed, and the impact of your work. Use visuals effectively.

• Highlight Process: Emphasize your design thinking, research methodologies, iteration process, and how you collaborated with teams. Show your ability to adapt and overcome challenges.

• Demonstrate Tool Proficiency: Be ready to discuss and showcase your skills in Figma. If you have experience with AI design tools or gamification, highlight these specific projects.

• Quantify Impact: Whenever possible, use metrics and data to demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

• Address "Public Sector Sensibilities": If you have relevant experience, be prepared to discuss how you approach inclusive design, accessibility, and user trust in sensitive contexts.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the problem statement, target users, and any constraints provided.

• Think Aloud: For whiteboard challenges, verbalize your thought process, assumptions, and potential solutions.

• Focus on Process: Even if you don't reach a "perfect" solution, demonstrate a strong, logical design process.

• User-Centricity: Always tie your solutions back to user needs and business goals.

📝 Enhancement Note: The interview process is likely to be rigorous, with a strong emphasis on the portfolio review. Candidates should prepare to not only showcase their design skills but also their strategic thinking, communication abilities, and understanding of user-centered design principles, especially within the context of public sector applications and emerging technologies like AI.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Proficiency is essential for UI design, interaction design, prototyping, and collaboration. Expected to be used extensively for creating wireframes, mockups, and interactive prototypes.

• Notion: Mentioned as a tool for design, likely used for documentation, project management, design system organization, or collaborative note-taking.

• Prototyping Tools: Likely integrated within Figma, but may also include other tools for more advanced or specific prototyping needs.

Analytics & Reporting:

• User Analytics Platforms: Tools like Google Analytics, Mixpanel, Amplitude, or similar platforms for tracking user behavior, engagement, and conversion rates. Essential for understanding user data and informing design iterations.

• Data Visualization Tools: Potentially tools like Tableau, Power BI, or built-in dashboard features within analytics platforms to present user data and design performance insights.

CRM & Automation:

AI & Emerging Technologies:

• AI-Enabled Design Tools: Explicitly mentioned as a requirement. This could include AI assistants for generating design ideas, automating repetitive tasks, or creating design variations (e.g., Figma plugins like Galileo AI, or standalone tools).

• Collaboration Tools: Standard collaboration suites like Slack, Microsoft Teams, Jira, Confluence for team communication and project tracking.

📝 Enhancement Note: The explicit mention of Figma and AI-enabled design tools indicates a modern tech stack. The role requires not just proficiency in core design software but also an openness and ability to leverage emerging AI technologies to enhance design workflows and productivity.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value that drives all design decisions, ensuring that the needs, behaviors, and satisfaction of users are paramount.

• Collaboration & Teamwork: Emphasis on working effectively within cross-functional teams, fostering open communication and mutual respect with product managers, engineers, and stakeholders.

• Innovation & Continuous Improvement: Encouragement to explore new design approaches, leverage emerging technologies like AI, and constantly seek ways to enhance user experiences and design processes.

• Quality & Craftsmanship: A commitment to delivering high-quality, polished, and effective design solutions that meet user needs and business objectives.

• Data-Driven Decision Making: Utilizing user research, analytics, and feedback to inform design choices and measure impact, rather than relying solely on intuition.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work closely with product and engineering teams from the outset of projects, participating actively in planning and development cycles.

• Iterative Feedback Loops: A culture that values constructive feedback, with regular design reviews and opportunities for team members to provide input and refine solutions.

• Knowledge Sharing: Encouragement to share learnings, best practices, and insights within the design team and across departments to foster collective growth and efficiency.

• Empowerment & Autonomy: Senior designers are trusted to take ownership of their projects, make informed decisions, and drive initiatives forward.

📝 Enhancement Note: The values suggest a forward-thinking, collaborative, and user-focused environment. The emphasis on "public-sector sensibilities" implies a need for thoughtfulness, empathy, and a commitment to inclusive design practices.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Public Sector Constraints: Designing user-friendly and engaging experiences while adhering to specific regulations, accessibility standards, and the unique requirements of public sector clients.

• Integrating AI Tools Effectively: Learning and applying new AI-enabled design tools to enhance productivity without compromising on design quality or originality.

• Rapid Iteration in a Fast-Paced Environment: Adapting quickly to changing project demands and iterating on designs efficiently while maintaining a high standard of work.

• Stakeholder Alignment: Effectively managing diverse stakeholder expectations and advocating for user-centric design decisions in a complex organizational structure.

• Evolving Design Trends: Staying current with the latest UX/UI trends, tools, and methodologies, particularly in areas like AI and gamification.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to courses and workshops to deepen expertise in user research, interaction design, visual design, and UX strategy.

• AI Design Tool Mastery: Opportunities to become proficient in cutting-edge AI-powered design tools, potentially leading to specialized roles or contributions.

• Gamification & Engagement Design: Learning how to effectively apply game mechanics to enhance user engagement and product adoption.

• Leadership & Mentorship Programs: Pathways to develop leadership skills, mentor junior designers, and potentially move into management roles.

• Industry Conferences & Certifications: Support for attending relevant industry events and pursuing professional certifications to enhance knowledge and network.

📝 Enhancement Note: The challenges are directly tied to the unique aspects of the role, such as public sector design and AI tools. The growth opportunities are designed to address these challenges and provide clear career progression paths within the company.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Walk me through a complex product design project from start to finish. What was the problem, your approach, the key decisions you made, and the outcome?" (Focus on demonstrating end-to-end ownership, research, and iterative design.)

• Stakeholder Management: "Describe a time you had to present design decisions to senior leadership. How did you prepare, what was the outcome, and how did you handle any pushback?" (Highlight communication skills and ability to advocate for design.)

• User Research Application: "How have you used user research or analytics data to inform your design decisions and improve a product?" (Showcase your ability to translate insights into action.)

• AI Tool Integration: "How do you see AI tools impacting the UX design process, and have you experimented with any? How would you approach integrating them into our workflow?" (Demonstrate awareness of emerging tech and practical application.)

Company & Culture Questions:

• Company Understanding: "What interests you about FPT Asia Pacific Pte Ltd and this Senior UX Designer role, particularly our work in the public sector?" (Research the company's projects and values.)

• Team Collaboration: "Describe your ideal collaboration with product managers and engineers. How do you ensure alignment and effective communication?" (Emphasize teamwork and cross-functional partnership.)

• Design Philosophy: "What are your core principles for creating great user experiences, especially considering the need for public-sector sensibilities?" (Articulate your user-centric approach and understanding of inclusivity.)

Portfolio Presentation Strategy:

• Structured Narrative: For each case study, create a clear narrative: Problem -> Your Role -> Research & Insights -> Ideation & Design -> Iteration & Testing -> Solution & Impact.

• Visual Storytelling: Use high-quality visuals (wireframes, mockups, prototypes, user flow diagrams) to support your story.

• Highlight Decision-Making: Clearly explain why you made certain design choices, referencing user needs, data, or business goals.

• Showcase Figma & AI: Be prepared to demonstrate your proficiency in Figma and discuss any innovative uses of AI design tools in your projects.

• Quantify Outcomes: Use metrics to demonstrate the success and impact of your designs.

• Engage the Audience: Be ready to answer questions and engage in a discussion about your work.

📝 Enhancement Note: Interview preparation should focus on showcasing the candidate's ability to handle complex projects autonomously, communicate effectively with stakeholders, integrate new technologies like AI, and apply user-centered design principles within the specific context of public sector applications. A strong portfolio is paramount.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided application link on the careers page.

• Portfolio Customization: Tailor your resume and cover letter to highlight experience directly relevant to the job description, especially your 5+ years in product design, Figma proficiency, user research, stakeholder management, and any experience with AI design tools or public sector projects.

• Portfolio Preparation: Ensure your portfolio is up-to-date, easily accessible (e.g., via a link), and showcases 2-4 strong case studies that demonstrate end-to-end product design ownership and problem-solving capabilities. Be ready to present these in detail.

• Company Research: Familiarize yourself with FPT Asia Pacific Pte Ltd, its projects, and its role in the technology and public sector spaces to articulate your interest and cultural fit during interviews.

• Interview Practice: Prepare to discuss your design process, decision-making, and how you leverage tools like Figma and AI. Practice presenting your portfolio case studies clearly and concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.