Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Encora

Location: Peru

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-05-15

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Designing intuitive and efficient user interfaces for internal AI-powered tools, ensuring alignment with institutional guidelines and user needs.

• Leading comprehensive user research initiatives, employing a variety of qualitative and quantitative methods to gather actionable insights.

• Spearheading the development and implementation of design systems and UI Kits to ensure consistency and scalability across digital products.

• Driving iterative design improvements through A/B testing, rapid prototyping, and detailed analysis of user interaction data.

• Collaborating closely with cross-functional teams, including Product Managers, data analysts, and technology specialists, to translate complex requirements into viable design solutions.

📝 Enhancement Note: While the role is listed as "Senior Product Designer," the responsibilities heavily emphasize UX strategy, user research, and collaboration with technical teams, indicating a strong focus on the strategic and analytical aspects of product design, rather than purely visual execution. The mention of "AI Products" suggests a need for understanding and designing for advanced technological applications.

📈 Primary Responsibilities

• Design visually compelling and user-friendly interfaces for internal AI-driven tools, prioritizing clarity, efficiency, and adherence to institutional design standards.

• Spearhead user research efforts, including conducting interviews, usability testing, hypothesis validation, and field studies to deeply understand user needs and pain points.

• Partner with Product Managers, data analysts, and engineering teams to define product requirements, scope features, and ensure the technical feasibility of design solutions.

• Develop and maintain responsive user flows and interfaces that are consistent with the company's UI Kit and established design system.

• Identify and analyze friction points within digital experiences, proposing data-driven improvements based on qualitative user feedback and quantitative analytics.

• Design and participate in A/B testing experiments, rapid iteration cycles, and interaction testing to optimize user journeys and product performance.

• Clearly document design findings, key decisions, and rationale to ensure scalability and knowledge transfer across teams.

📝 Enhancement Note: The responsibilities highlight a proactive approach to problem-solving and a commitment to data-informed decision-making, which are critical in modern product design roles. The emphasis on internal tools suggests a focus on improving employee productivity and operational efficiency through design.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for senior-level product design roles. Equivalent practical experience will also be considered.

Experience: Minimum of 5 years of progressive experience in digital product design, with a strong emphasis on user interface (UI) and user experience (UX) design principles.

Required Skills:

• +5 years of experience in digital product design (UI/UX).

• Proven expertise in user research methodologies, including interviews, concept testing, validation, and insight analysis.

• Advanced proficiency in Figma and other leading prototyping tools.

• Demonstrated experience working within multidisciplinary teams using Agile development methodologies.

• Strong ability to manage and effectively communicate with multiple internal stakeholders.

Preferred Skills:

• Experience designing for platforms, products, or projects involving Artificial Intelligence (AI).

• Prior experience in the banking, financial services, or retail sectors.

• Proficiency with Power BI for data visualization and analysis.

• Familiarity with Google Analytics or GA4 for tracking user behavior and performance metrics.

• Experience with conversational analysis tools or AI telemetry data.

• Knowledge of design systems and their implementation.

📝 Enhancement Note: The distinction between "indispensable" and "desirable" requirements clearly outlines the candidate profile. The emphasis on AI products and data analytics tools suggests the company is looking for a designer who can contribute to cutting-edge technology development and leverage data for design optimization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a minimum of 5 years of experience in digital product design, with a strong emphasis on UI/UX.

• Demonstrable case studies detailing user research processes, including methodologies used (interviews, usability testing, field studies) and the insights derived.

• Examples of designing and implementing responsive user flows and interfaces, ideally within the context of a design system or UI Kit.

• Projects that clearly illustrate problem-solving through design, highlighting the identification of friction points and the proposed solutions, supported by qualitative and quantitative data.

Process Documentation:

• Case studies should detail the end-to-end design process, from initial problem definition and user research through to ideation, prototyping, testing, and iteration.

• Documentation of how design decisions were made, referencing user feedback, analytics, and business requirements.

• Examples of how design systems or UI Kits were utilized or contributed to, emphasizing consistency and scalability.

• Documentation of involvement in A/B testing or other experimental design approaches, including metrics and outcomes.

📝 Enhancement Note: Candidates are expected to provide a portfolio that not only showcases visual design skills but also a deep understanding of the product design process, user-centric methodologies, and the ability to drive measurable impact through design. The emphasis on AI and data analytics in the requirements suggests that portfolios demonstrating experience in these areas will be highly advantageous.

💵 Compensation & Benefits

Salary Range: Based on the Senior Product Designer title, 5+ years of experience, hybrid work model, and location in Peru (Lima), a competitive salary range is estimated between PEN 7,000 to PEN 12,000 per month, depending on specific experience, skills, and the company's compensation structure.

Benefits:

• Comprehensive health insurance coverage.

• Opportunities for professional development and continuous learning, including access to training and workshops.

• Participation in a dynamic and innovative work environment focused on cutting-edge AI technologies.

• Potential for career advancement within Encora.

• Company-provided resources and tools for design and research.

• Hybrid work arrangement offering flexibility between remote and in-office collaboration.

Working Hours: Standard full-time working hours, typically around 40 hours per week. The hybrid model requires 2-3 days of in-office presence in Lima, with flexibility for remote work on other days. Fieldwork may also be required.

📝 Enhancement Note: The salary estimate is based on typical market rates for senior product designers in Lima, Peru, considering the required experience and the hybrid work arrangement. Benefits often include standard corporate packages, with a focus on professional growth and exposure to advanced technologies given the company's specialization.

getTeam & Company Context

🏢 Company Culture

Industry: Technology / Software Development / IT Services. Encora (formerly Soluciones Encora) specializes in providing digital transformation, product engineering, and IT consulting services to a global clientele. The company has a significant presence in developing AI-powered products and solutions.

Company Size: Encora is a large enterprise, with employee counts typically ranging from 10,000+ employees globally, indicating a structured corporate environment with opportunities for specialization and career progression.

Founded: Coforge (the hiring entity mentioned in the description) is a global digital services and solutions provider. Encora was formed through the combination of various IT services firms. The specific founding date of Coforge or its predecessor entities would require further research, but it represents a mature organization with extensive experience in the IT sector.

Team Structure:

• The Product Design team is likely integrated within larger engineering or product development departments, working closely with Product Managers, Data Scientists, AI Engineers, and UX Researchers.

• Reporting structure would typically involve a Design Lead or Head of Product Design, with Senior Designers contributing to strategic initiatives and mentoring junior team members.

Methodology:

• Data Analysis & Insights: Emphasis on leveraging analytics (Google Analytics, GA4, Power BI) and AI telemetry to understand user behavior, product performance, and inform design decisions.

• Workflow Planning & Optimization: Designing efficient workflows for internal tools and optimizing user journeys based on research, testing, and continuous feedback loops.

• Automation & Efficiency: Designing solutions that automate processes and improve overall operational efficiency, particularly for AI-driven internal applications.

Company Website: www.encora.com (Note: The job description mentions "Coforge" as the hiring entity, which is a separate company. Encora acquired Coforge's digital transformation business in 2024. It's important to clarify which entity is the direct employer.)

📝 Enhancement Note: The context of Encora suggests a global, large-scale IT services company with a focus on digital transformation and AI. The mention of "Coforge" in the description might refer to a specific division or a legacy name. The operational environment is likely fast-paced, client-focused, and requires strong collaboration across diverse teams and geographies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior level, implying significant autonomy, strategic input, and the ability to lead design initiatives. A Senior Product Designer is expected to not only execute design tasks but also contribute to the overall product strategy, mentor junior designers, and champion user-centric best practices within the organization.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager, Head of Product, or a Senior Product Lead. They will work closely with Product Managers, Engineering Leads, and Data Analysts, requiring strong communication and collaboration skills to navigate diverse stakeholder interests.

Operations Impact: The design of internal AI tools directly impacts employee productivity, efficiency, and the adoption of new technologies. By creating intuitive and effective interfaces, the Senior Product Designer contributes to streamlined internal processes, reduced training overhead, and ultimately, enhanced operational performance and innovation within Encora and its clients.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in AI product design, user research for complex systems, and advanced analytics for design optimization. Potential to specialize in specific AI domains or user segments.

• Leadership Development: Opportunities to lead design projects, mentor junior designers, and contribute to the evolution of design practices and standards within the company.

• Cross-functional Exposure: Gain broader experience by working on diverse projects across different industries (banking, finance, retail) and collaborating with global teams, fostering a holistic understanding of product development.

📝 Enhancement Note: The "Senior" title signifies a move beyond execution to strategic contribution. Growth opportunities are likely tied to expanding expertise in specialized areas like AI design and leadership in team processes.

🌐 Work Environment

Office Type: Hybrid work environment, requiring 2-3 days of in-office presence per week in Lima. This suggests a modern office setup designed to facilitate collaboration, brainstorming, and team cohesion, while also supporting remote work flexibility.

Office Location(s): Lima, Peru. Specific office address details would be provided upon application or during the interview process. The requirement for fieldwork indicates potential travel within Peru for user research purposes.

Workspace Context:

• Collaborative Environment: The office space will likely be equipped with meeting rooms, collaboration zones, and potentially dedicated design studios to foster team interaction and idea sharing.

• Tools & Technology: Access to necessary design software (Figma), prototyping tools, research platforms, and potentially specialized AI development or analytics dashboards.

• Team Interaction: Regular opportunities for face-to-face interaction with design peers, Product Managers, engineers, and other stakeholders, facilitating seamless communication and problem-solving.

Work Schedule: The role adheres to a standard full-time schedule, with the hybrid model providing flexibility. Fieldwork and potential travel for research purposes may impact the daily schedule, requiring adaptability.

📝 Enhancement Note: The hybrid model is a key feature, balancing the benefits of in-person collaboration with the flexibility of remote work. The inclusion of fieldwork emphasizes a hands-on approach to user understanding.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio to assess alignment with the required skills and experience.

• Technical Interview: Likely involves a deep dive into your design process, user research methodologies, and problem-solving approach. Expect to discuss case studies from your portfolio and how you've tackled complex design challenges.

• Design Challenge/Case Study: You may be asked to complete a take-home assignment or present a detailed case study from your portfolio, focusing on your strategic thinking, research findings, and design rationale, particularly for AI-related products.

• Stakeholder/Team Interview: Discussions with Product Managers, engineering leads, and potentially other designers to evaluate collaboration style, communication skills, and cultural fit.

• Final Interview: May involve senior leadership to discuss overall fit, strategic vision, and career aspirations.

Portfolio Review Tips:

• Highlight AI & Research: Prioritize projects demonstrating experience with AI products, complex user research, and data-driven design decisions. Clearly articulate your role and contributions in each case study.

• Showcase Process: Detail your design process, from problem definition and user research to ideation, prototyping, testing, and iteration. Explain the "why" behind your design choices.

• Quantify Impact: Whenever possible, include metrics and outcomes that demonstrate the impact of your designs on user behavior, efficiency, or business goals. Use data from analytics, A/B tests, or user feedback.

• Tailor to the Role: Emphasize projects that align with the responsibilities mentioned, such as designing internal tools, working with multidisciplinary teams, and understanding AI concepts.

Challenge Preparation:

• Understand the Domain: Research Encora's services, particularly their work in AI and digital transformation. Familiarize yourself with common challenges in designing internal tools and AI-powered applications.

• Structure Your Presentation: For case studies or challenges, use a clear narrative structure: problem, your role, process, solution, and results.

• Articulate Trade-offs: Be prepared to discuss design trade-offs, constraints, and how you balanced user needs with business requirements and technical feasibility.

📝 Enhancement Note: The interview process is designed to assess not just design skills but also strategic thinking, research proficiency, and collaborative capabilities, especially relevant for senior roles involving AI and complex stakeholder environments.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency is a core requirement for UI design, prototyping, and collaboration.

• Prototyping Tools: Mastery of industry-standard tools for creating interactive prototypes (e.g., Figma's prototyping features, InVision, Axure).

• User Research Platforms: Experience with tools for conducting interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, Maze).

Analytics & Reporting:

• Google Analytics / GA4: Preferred skill for tracking user behavior, website traffic, and campaign performance.

• Power BI: Desired for data visualization, dashboard creation, and reporting on key metrics.

• AI Telemetry / Conversational Analysis Tools: Experience with specialized tools for understanding user interactions with AI systems is a plus.

CRM & Automation:

• While not explicitly mentioned as a primary design tool, familiarity with how CRM systems (e.g., Salesforce) and automation platforms impact user workflows can be beneficial for context.

📝 Enhancement Note: The emphasis on Figma, research tools, and analytics platforms underscores the data-driven and collaborative nature of this design role. Experience with AI-specific analytics and visualization tools like Power BI will be highly valued.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user in all design decisions.

• Data-Driven Design: Utilizing analytics, research findings, and performance metrics to inform and validate design choices.

• Collaboration & Teamwork: Fostering a collaborative environment where diverse perspectives are valued and cross-functional teamwork is paramount.

• Innovation & Continuous Improvement: Encouraging experimentation, embracing new technologies (like AI), and consistently seeking ways to enhance user experiences and internal processes.

• Efficiency & Clarity: Designing solutions that are not only aesthetically pleasing but also highly efficient, intuitive, and easy to understand.

Collaboration Style:

• Cross-functional Integration: Actively partnering with Product Managers, engineers, data scientists, and other stakeholders to ensure alignment and shared understanding throughout the product development lifecycle.

• Iterative Feedback Loops: Embracing a culture of continuous feedback, where designs are shared early and often, and constructive criticism is used to refine solutions.

• Knowledge Sharing: Proactively sharing insights, best practices, and learnings within the design team and across other departments to elevate collective knowledge and capability.

📝 Enhancement Note: The culture emphasizes a blend of user advocacy, data-informed decision-making, and strong collaborative ties, crucial for success in a senior role within a large technology organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Complexity: Translating complex AI functionalities into intuitive and understandable user experiences for internal tools requires deep empathy and strategic design thinking.

• Stakeholder Management: Balancing the needs and expectations of multiple internal stakeholders with varying priorities and technical understanding.

• Hybrid Work Dynamics: Effectively collaborating and maintaining team cohesion in a hybrid work environment, ensuring seamless communication and productivity.

• Rapid Technological Evolution: Staying abreast of advancements in AI, design tools, and user behavior trends to ensure designs remain relevant and cutting-edge.

Learning & Development Opportunities:

• Specialized AI Design Training: Opportunities to deepen expertise in designing for AI, machine learning interfaces, and related emerging technologies.

• Advanced Research & Analytics: Access to training on more sophisticated user research techniques and advanced data analysis tools (e.g., deeper dives into GA4, Power BI, AI telemetry).

• Leadership and Mentorship Programs: Potential to develop leadership skills through mentoring junior designers, leading projects, and contributing to strategic design initiatives.

📝 Enhancement Note: The challenges are directly tied to the role's focus on AI, complex stakeholder environments, and the evolving tech landscape. Growth opportunities are geared towards specialization and leadership within the design discipline.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex AI product you've designed or contributed to. What were the biggest UX challenges, and how did you address them?" (Preparation: Focus on your process, research methods, and how you simplified AI concepts for users.)

• "How do you approach balancing the requirements of multiple stakeholders with diverse needs when designing a product?" (Preparation: Highlight your stakeholder management skills, communication strategies, and how you use data to drive consensus.)

Company & Culture Questions:

• "What interests you about designing internal tools, especially those powered by AI?" (Preparation: Connect your passion for efficiency, innovation, and problem-solving to the specific context of internal tools and AI.)

• "How do you contribute to a collaborative team environment, especially in a hybrid setting?" (Preparation: Discuss your communication style, experience with Agile methodologies, and proactive approach to team engagement.)

Portfolio Presentation Strategy:

• Structure Your Case Studies: For each project, clearly outline the problem, your role, the process, the solution, and the outcomes/impact. Use visuals effectively.

• Emphasize Your 'Why': Be prepared to explain the rationale behind your design decisions, linking them back to user research, data analysis, and business objectives.

• Showcase AI and Research Expertise: Highlight projects that demonstrate your ability to handle the complexities of AI product design and your proficiency in user research methodologies.

• Be Ready for Deep Dives: Expect interviewers to probe specific details of your process, tools used, and the impact of your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of the design process, and the ability to articulate the impact of design, especially within the context of AI and complex organizational structures.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Greenhouse link.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best represent your experience in UI/UX, user research, AI product design, and stakeholder management. Ensure they clearly articulate your process and impact.

• Tailor Your Resume: Highlight keywords from the job description, such as "UI/UX," "User Research," "Figma," "AI Products," "Agile Methodologies," and "Stakeholder Management." Quantify your achievements whenever possible.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clear communication of your design process, research insights, and the outcomes of your work. Be ready to discuss your approach to AI design challenges.

• Research Encora/Coforge: Understand the company's mission, services (especially in AI and digital transformation), and recent news to demonstrate your interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. While comprehensive, it is crucial to verify all details directly with Encora or the hiring team before making application decisions. The distinction between Encora and Coforge as the employer should also be clarified.