Freelance B2B eCommerce CRO & Product Designer

Restaurant Supply
Full-time

📍 Job Overview

Job Title: Freelance B2B eCommerce CRO & Product Designer

Company: Restaurant Supply

Location: Remote (United States)

Job Type: Contract, Part-Time

Category: Revenue Operations / Sales Operations / Marketing Operations (CRO Focus)

Date Posted: 2026-07-30

Experience Level: Mid-Senior Level (5+ years)

Remote Status: Fully Remote

🚀 Role Summary

  • Drive significant improvements in B2B eCommerce conversion rates and revenue through expert UX/UI design and data-driven CRO strategies.

  • Analyze complex customer behavior, website analytics, and performance data to identify key friction points and opportunities for optimization.

  • Design, prototype, and iterate on user experiences for high-value purchase journeys on large product catalog websites.

  • Collaborate closely with development and A/B testing teams to translate hypotheses into measurable experiments and actionable insights.

  • Proactively identify and prioritize high-impact optimization opportunities, demonstrating ownership and a results-oriented approach.

📝 Enhancement Note: While the title is "Freelance B2B eCommerce CRO & Product Designer," the emphasis on Conversion Rate Optimization (CRO) and the detailed responsibilities heavily lean into the operational aspects of revenue generation and customer journey enhancement, aligning it closely with Revenue Operations and Sales Operations functions focused on top-line growth and efficiency. The "Product Designer" aspect is focused on the eCommerce platform's user experience.

📈 Primary Responsibilities

  • Conduct in-depth analysis of customer behavior, website analytics (e.g., Google Analytics/GA4, Microsoft Clarity, Hotjar), session recordings, and user feedback to pinpoint conversion barriers and potential revenue growth areas.

  • Formulate data-backed UX hypotheses and propose design improvements aimed at increasing key eCommerce performance indicators such as conversion rate, revenue per visitor (RPV), average order value (AOV), and customer lifetime value (CLTV).

  • Design sophisticated, conversion-centric user experiences and interfaces using Figma, ensuring clear structure, comprehensive documentation, and developer-readiness.

  • Optimize critical stages

Application Requirements

Requires 5+ years of professional UX/UI or product design experience with a strong portfolio in high-traffic eCommerce. Candidates must demonstrate proficiency in CRO, experimentation, and data-driven design methodologies.