Fra innsikt til impact – bli UX Designer hos Tieto Tech Consulting (m/f/d)

📍 Job Overview

Job Title: UX Designer (m/f/d) - Fra innsikt til impact

Company: Tieto

Location: Fornebu, Norway

Job Type: Full-time

Category: UX Design / Tech Consulting

Date Posted: 2026-09-07

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on transforming complex user needs and business objectives into intuitive, efficient, and holistic user experiences within a large modernization ecosystem.

• You will act as a strategic consultant, influencing the direction and solutions for significant projects at some of Norway's most important organizations.

• The position involves hands-on work with workflow design, prototyping, user testing, and UX documentation, leveraging both qualitative and quantitative research methods.

• You will be part of a vibrant professional environment, contributing to a team of over 170 consultants in the Oslo area, fostering knowledge sharing and continuous development.

📝 Enhancement Note: The job title "Fra innsikt til impact – bli UX Designer hos Tieto Tech Consulting (m/f/d)" translates to "From insight to impact – become a UX Designer at Tieto Tech Consulting (m/f/d)". The (m/f/d) indicates that applications are welcome from all genders. The role is firmly within the Tech Consulting business unit of Tieto, emphasizing client-facing project work and strategic advisory.

📈 Primary Responsibilities

• Plan and advise on service and product strategy, facilitating workshops and concept development sessions to drive innovation.

• Develop clear information architecture and establish robust mental models to guide user navigation and understanding.

• Conduct rigorous testing and validation of concepts, interactions, and solutions through user testing and other relevant methodologies to ensure user-centricity.

• Design visual elements to enhance product aesthetics and usability, including strategic choices in imagery, typography, layout, and color palettes.

• Collaborate closely with agile development teams to ensure the delivery of high-quality, cohesive, and technically sound user experiences.

• Actively contribute to idea generation, concept exploration, and the planning of new functionalities and product areas, driving forward the digital transformation agenda.

• Propose solutions tailored to diverse client needs, effectively addressing their specific requirements and business goals through expert design recommendations.

📝 Enhancement Note: The responsibilities highlight a blend of strategic advisory and hands-on design execution, typical for a senior consultant role. The emphasis on client-facing work and problem-solving for various customers indicates a need for strong stakeholder management and adaptability.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent knowledge and practical application of UX principles is expected.

Experience: Minimum of 5 years of experience as a UX Designer, Service Designer, or Interaction Designer.

Required Skills:

• Proficiency in both qualitative and quantitative methods for gathering and analyzing user insights.

• Comprehensive experience across the entire design process, from initial insight gathering and concept development to the final delivery of solutions.

• Experience with AI in design, specifically mentioning Figma Make or other AI tools that enhance design efficiency.

• Proven experience in leading design projects and initiatives.

• Deep understanding and practical application of Design Thinking and other design frameworks.

• Fluency in using Figma or equivalent professional design tools.

• Strong communication skills in both Norwegian and English. Preferred Skills:

• Experience in Service Design and Interaction Design, complementing core UX expertise.

• Familiarity with modern technology trends and their application in user experience design.

• Ability to translate complex technical capabilities into user-friendly interfaces.

📝 Enhancement Note: The requirement for 5+ years of experience, coupled with the responsibility of leading design projects and advising on strategy, positions this as a senior-level role. The explicit mention of AI tools and Design Thinking frameworks indicates a forward-thinking approach to design methodologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of projects that demonstrate a full UX lifecycle, from discovery and research to design and validation.

• Include case studies detailing your approach to problem-solving, user research methodologies, and design decisions.

• Highlight your proficiency with Figma and any AI design tools used, illustrating how they contributed to efficiency or enhanced outcomes.

• Present examples of information architecture, wireframes, interactive prototypes, and final visual designs.

• Demonstrate experience in facilitating workshops and conducting user testing, with clear outcomes and learnings. Process Documentation:

• Ability to document design processes, user flows, and system interactions clearly and concisely.

• Experience in creating UX documentation that supports agile development teams and stakeholders.

• Showcase how you have translated user insights and testing results into actionable design improvements.

📝 Enhancement Note: For a senior UX Designer role in consulting, a portfolio is critical. It should not only display visual design skills but also strategic thinking, research capabilities, and the ability to articulate the impact of design decisions on business objectives and user satisfaction.

💵 Compensation & Benefits

Salary Range: Based on Tieto's presence in Norway and the senior nature of this role (5-10 years experience), a competitive salary range for a UX Designer in Fornebu, Norway, would typically fall between NOK 700,000 - 950,000 annually. This estimate considers the cost of living in the Oslo region, industry benchmarks for senior tech consultants, and Tieto's position as a large technology company.

Benefits:

• Flexible hybrid work model, offering a balance between in-office collaboration and remote work flexibility.

• Opportunities for professional development, including courses and certifications to enhance skills and knowledge.

• Private health insurance, providing comprehensive medical coverage for employees.

• Access to fitness facilities, including an on-site gym at the Fornebu campus or a subsidy for external fitness centers.

• A supportive and inclusive professional environment, fostering both personal and career growth.

Working Hours: The standard full-time working hours are assumed to be 40 hours per week, with flexibility offered through the hybrid work model.

📝 Enhancement Note: The salary estimate is based on aggregated data for senior UX/Service Designers in the Oslo metropolitan area, factoring in company size and industry. Benefits are directly extracted from the provided text and tailored to highlight their value for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, with a strong focus on digital transformation and modernizing IT solutions for significant Norwegian enterprises. Tieto is a major player in the Nordic technology landscape, known for its broad range of digital services.

Company Size: Large enterprise, with Tieto employing over 170 consultants in the Oslo area alone, and a global presence. This size offers stability, extensive resources, and a wide network of professionals.

Founded: Tieto has a long history, with its roots tracing back to the 1960s, evolving through mergers and acquisitions into the modern technology services company it is today. This history suggests a culture of adaptation and innovation.

Team Structure:

• The role is within Tieto Tech Consulting, specifically in the Oslo region, comprising over 170 consultants.

• You will be part of a professional environment that emphasizes knowledge sharing and mutual professional development.

• Collaboration is expected to be cross-functional, working closely with development teams and potentially other design specialists. Methodology:

• A strong emphasis on Design Thinking and user-centric methodologies.

• Integration of AI tools to streamline and enhance the design process.

• Agile development processes are central to project execution.

• Data-driven decision-making, utilizing both qualitative and quantitative insights.

Company Website: https://www.tieto.com/

📝 Enhancement Note: Tieto's emphasis on diversity, equity, and inclusion, as stated in the "Additional Information" section, is a key cultural aspect. The company's mission to "create digital futures that benefit businesses, societies, and humanity" indicates a purpose-driven work environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a level of expertise and autonomy. It requires not only execution skills but also the ability to lead design initiatives, advise clients on strategy, and mentor junior team members.

Reporting Structure: While not explicitly detailed, senior consultants typically report to a practice lead or a project manager within the Tech Consulting business unit. Collaboration will be extensive with client teams and internal Tieto development groups.

Operations Impact: The role has significant potential to impact client businesses by improving user experience, driving adoption of new technologies, and contributing to the overall success of digital transformation projects. The strategic advisory component means influencing product and service direction.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like AI-driven design, service design for complex systems, or user research methodologies.

• Leadership: Progress into a Lead UX Designer, Design Manager, or Principal Consultant role, taking on more strategic client responsibilities and team leadership.

• Skill Development: Continuous learning through provided courses, certifications, and exposure to diverse client projects and cutting-edge technologies.

📝 Enhancement Note: The "Fra innsikt til impact" tagline suggests a career path focused on tangible results and measurable outcomes, aligning with a growth mindset. The consulting environment itself offers diverse project exposure, which is a significant growth driver.

🌐 Work Environment

Office Type: Hybrid work model. This implies a combination of working from the Tieto office in Fornebu and working remotely.

Office Location(s): The primary office location mentioned is Fornebu, Norway, which is a significant business hub near Oslo.

Workspace Context:

• The Fornebu office likely provides modern amenities, including dedicated fitness facilities, fostering a productive and healthy work environment.

• The hybrid model encourages a flexible approach to the workday, allowing for focused individual work and collaborative team sessions.

• Expect a professional consulting environment where client needs and project deadlines are paramount, balanced with Tieto's emphasis on employee well-being and development.

Work Schedule: Standard full-time hours (estimated 40 hours/week) with flexibility due to the hybrid arrangement. This allows for strategic planning of work activities to accommodate client meetings, workshops, and focused design tasks.

📝 Enhancement Note: The mention of an on-site gym and support for external fitness centers indicates a company culture that values employee health and work-life balance, which is a significant draw for professionals in demanding roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess experience, skills, and alignment with role requirements.

• Technical Interview: Discussion focusing on UX methodologies, design process, specific tool proficiency (Figma, AI tools), and problem-solving approaches. Expect to walk through portfolio examples.

• Case Study/Workshop: Potentially a practical exercise or facilitated workshop simulation to evaluate your approach to a design challenge, concept development, or user research.

• Cultural Fit Interview: Conversation with team members or management to assess communication style, collaboration fit, and alignment with Tieto's values and consulting culture.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your end-to-end UX process, problem-solving skills, and impact.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the tools used, the challenges faced, and the measurable outcomes or impact achieved.

• Highlight AI & Design Thinking: Explicitly demonstrate how you applied Design Thinking principles and leveraged AI tools to enhance efficiency or outcomes.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Provide clear descriptions and context for all presented work.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced support tickets, improved user satisfaction scores).

Challenge Preparation:

• Be prepared to discuss your approach to ambiguous problems and how you define success criteria.

• Practice articulating your design decisions and rationale clearly and concisely.

• Familiarize yourself with Tieto's work and recent projects to tailor your responses and demonstrate genuine interest.

• Understand how your UX expertise can drive business impact for Tieto's clients.

📝 Enhancement Note: The emphasis on "From insight to impact" suggests that interviewers will be keen to see how candidates translate user understanding into tangible business value and successful project outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI/UX design, prototyping, and collaboration. Proficiency is a must.

• AI Design Tools: Experience with tools like Figma Make or other AI-powered design assistants is specifically mentioned as valuable, indicating a need to stay current with emerging technologies.

• Prototyping Tools: While Figma is mentioned, familiarity with other prototyping software (e.g., InVision, Adobe XD) can be beneficial.

Analytics & Reporting:

• User Research Tools: Familiarity with platforms for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Qualtrics).

• Analytics Platforms: Understanding how to interpret data from web analytics tools (e.g., Google Analytics) to inform design decisions and measure impact.

CRM & Automation:

• While not directly a core requirement for a UX Designer, understanding how user experiences integrate with CRM systems (e.g., Salesforce) and automated workflows can be advantageous for context.

📝 Enhancement Note: The explicit mention of Figma and AI design tools makes these critical requirements. Candidates should be ready to demonstrate their proficiency and discuss how they integrate these into their workflow for efficiency and effectiveness.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A core value is translating insights into tangible impact ("Fra innsikt til impact"), focusing on delivering measurable results for clients.

• Collaboration: Strong emphasis on working together, sharing knowledge, and challenging each other within a supportive professional environment.

• Innovation: Encouraging the exploration of modern technologies, including AI, and applying them to create future-proof solutions.

• User-Centricity: Placing the user at the heart of all design decisions, ensuring intuitive and effective experiences.

• Professionalism & Development: Commitment to continuous learning, skill enhancement, and maintaining high standards in client delivery.

Collaboration Style:

• Cross-functional: Seamless integration with development teams in agile processes is crucial.

• Client-Focused: Working directly with clients to understand needs, facilitate workshops, and present solutions.

• Knowledge Sharing: Active participation in faggrupper (specialist groups) and a culture of mutual learning and support.

• Constructive Feedback: An environment where ideas are shared and challenged constructively to achieve the best outcomes.

📝 Enhancement Note: Tieto's stated commitment to diversity, equity, and inclusion is a foundational value that shapes the collaborative and inclusive nature of the workplace.

⚡ Challenges & Growth Opportunities

Challenges:

• Diverse Client Needs: Adapting design approaches and solutions to a variety of clients with different business objectives and technical landscapes.

• Integrating AI: Effectively leveraging AI tools in the design process, ensuring they augment rather than hinder creativity and user focus.

• Balancing Strategy and Execution: Shifting between high-level strategic advisory and detailed hands-on design work within project timelines.

• Staying Ahead of Trends: Continuously learning and adapting to new design methodologies, technologies, and user behavior patterns in a rapidly evolving tech landscape.

Learning & Development Opportunities:

• Advanced Training: Access to courses and certifications to deepen expertise in UX, AI, service design, and related fields.

• Mentorship: Opportunities to learn from experienced consultants and potentially mentor junior designers.

• Project Variety: Exposure to a wide array of challenging projects across different industries and client types, offering continuous learning experiences.

• Faggrupper: Participation in specialist groups allows for focused learning and networking with peers in specific domains.

📝 Enhancement Note: The consulting nature of the role means that dealing with ambiguity and adapting to new client contexts will be a primary, albeit growth-inducing, challenge.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you translated complex user needs into a simple, intuitive design. What was your process, and what was the outcome?" (Focus on the "insight to impact" journey).

• "How do you approach leading a design project from initial concept to final implementation? What are your key strategies for stakeholder management and alignment?"

• "Walk me through a challenging UX problem you solved. What made it difficult, how did you approach it, and what were the key learnings?" (Be ready to show this in your portfolio). Company & Culture Questions:

• "Why are you interested in Tieto and this specific role? How do you see yourself contributing to our mission of creating digital futures?"

• "How do you approach collaboration within a hybrid team and with cross-functional development teams?"

• "How do you measure the success of your UX designs? Provide examples of metrics you've used." Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation around a clear narrative for each case study: Problem -> Your Role & Process -> Solution -> Impact/Outcome.

• Show, Don't Just Tell: Use visuals, prototypes, and user flows to illustrate your work. Explain why you made certain design decisions.

• Emphasize AI & Design Thinking: Clearly articulate where and how you integrated AI tools and Design Thinking methodologies, highlighting any efficiency gains or improved outcomes.

• Conciseness: Be mindful of time. Focus on the most impactful aspects of your projects and be prepared to answer questions in detail.

📝 Enhancement Note: The emphasis on "Fra innsikt til impact" means that interviewers will be looking for candidates who can clearly demonstrate how their design work has led to tangible positive outcomes for users and businesses.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the SmartRecruiters platform.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your ability to translate insights into impact, your experience with Design Thinking, and your proficiency with Figma and AI design tools.

• Resume Optimization: Ensure your resume clearly details your 5+ years of relevant experience, explicitly mentioning UX, Service, and Interaction Design, along with your skills in research, prototyping, and strategic advisory. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, showcasing your portfolio with a strong narrative, and preparing to discuss how you drive impact for clients. Be ready to discuss your experience with AI tools.

• Company Research: Familiarize yourself with Tieto's work, its consulting approach, and its commitment to diversity and inclusion. Understand Tieto's role in the Nordic technology market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.