Fra innsikt til impact – bli UX Designer hos Tieto Tech Consulting (m/f/d)

📍 Job Overview

Job Title: Fra innsikt til impact – bli UX Designer hos Tieto Tech Consulting (m/f/d)

Company: Tieto

Location: Fornebu, Norway (with potential for Trondheim, Norway)

Job Type: Full-time

Category: UX Design / Tech Consulting

Date Posted: 2026-09-07

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• This role is a Senior UX Designer position focused on transforming complex needs into intuitive, effective, and holistic user experiences within Tieto Tech Consulting.

• The position involves hands-on work with workflow design, prototyping, user testing, and UX documentation for a large ecosystem undergoing modernization.

• You will act as a consultant for significant Norwegian enterprises, working on projects that blend business criticality with modern technology.

• The role offers a strategic position within one of the Nordics' largest technology companies, contributing to the direction and solutions of critical projects.

📝 Enhancement Note: While the job title is "UX Designer," the responsibilities and experience requirements clearly indicate a Senior level, necessitating a strong track record in leading design initiatives and influencing strategy. The "Tech Consulting" aspect implies client-facing work and the need to adapt designs to diverse business requirements.

📈 Primary Responsibilities

• Plan and advise on service and product strategy, including facilitating workshops and concept development sessions.

• Develop clear information architecture and build robust mental models for complex systems.

• Test and validate concepts, interactions, and solutions through user testing and other relevant methodologies to ensure usability and effectiveness.

• Design visual elements to enhance product aesthetics and user-friendliness, focusing on imagery, typography, spacing, layout, and color.

• Collaborate closely with development teams within agile processes to ensure high quality and cohesive solutions.

• Actively contribute to idea generation, concept work, and planning for new functionalities and product areas.

• Propose solutions that effectively address client needs and desires, adapting to diverse customer requirements.

• Leverage AI tools, such as Figma Make or similar, to streamline and enhance the design process.

📝 Enhancement Note: The responsibilities emphasize a full-cycle design process, from strategic planning and insight gathering to detailed execution and cross-functional collaboration. The mention of AI tools suggests a forward-thinking approach to design efficiency.

🎓 Skills & Qualifications

Education: Specific educational requirements are not detailed, but a strong portfolio and relevant experience are paramount. A degree in Design, Human-Computer Interaction, or a related field is often expected in such roles.

Experience: Minimum 5 years of experience as a UX Designer, Service Designer, or Interaction Designer. Experience in leading design projects is also a key requirement.

Required Skills:

• Minimum 5 years of experience in UX Design, Service Design, or Interaction Design.

• Proficiency in both qualitative and quantitative methods for user insight gathering and analysis.

• Solid experience across the entire design process: from insight and concept development to finalized solutions.

• Experience leading design projects and mentoring junior designers.

• Deep understanding and practical application of Design Thinking and other design frameworks.

• Proficiency in Figma or equivalent design tools.

• Strong communication skills in both Norwegian and English.

• Experience with AI tools that streamline the design process (e.g., Figma Make). Preferred Skills:

• Experience with AI implementation within design workflows.

• Familiarity with specific industry sectors relevant to Tieto's clients (e.g., public sector, finance, healthcare).

• Experience in consulting environments, client-facing roles, and stakeholder management.

• Knowledge of accessibility standards and best practices.

• Understanding of front-end development principles to facilitate collaboration with developers.

📝 Enhancement Note: The requirement for 5+ years of experience combined with leadership in design projects and a deep understanding of Design Thinking points to a senior-level UX role. The specific mention of AI tools indicates a need for candidates who are current with emerging technologies in the design space.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of UX/Service Design projects demonstrating the full design lifecycle from problem definition to solution.

• Include case studies that highlight your process, including user research methodologies, ideation techniques, prototyping, and testing outcomes.

• Demonstrate your ability to translate complex business requirements into intuitive user interfaces and seamless user journeys.

• Provide examples of how you have leveraged Design Thinking principles and user-centered design approaches.

• Showcase proficiency with design tools like Figma, including interactive prototypes and final design assets. Process Documentation:

• Document your approach to user research, including methods used (interviews, surveys, usability tests) and insights gained.

• Detail your workflow for concept development and ideation, including workshop facilitation and collaborative design processes.

• Illustrate your prototyping process, from low-fidelity wireframes to high-fidelity interactive prototypes.

• Showcase how you conduct user testing and iterate on designs based on feedback.

• Provide examples of information architecture diagrams, user flows, and journey maps.

📝 Enhancement Note: A strong portfolio is critical for this role, as it will be used to evaluate your practical skills, design process, and ability to deliver impactful user experiences. The emphasis on client-facing work means demonstrating how you've managed stakeholder expectations and delivered solutions within business constraints is also important.

💵 Compensation & Benefits

Salary Range: For a Senior UX Designer with 5-10 years of experience in Norway, particularly in the Oslo/Fornebu area, a competitive salary range would typically be between 650,000 NOK to 950,000 NOK annually, depending on experience, specific skills, and project complexity.

Benefits:

• Flexible hybrid work model, offering a balance between remote work and in-office collaboration.

• Professional development opportunities, including courses and certifications to enhance skills.

• Private health insurance for comprehensive medical coverage.

• Access to fitness facilities, including an on-site gym at Fornebu.

• Support for external gym memberships, promoting employee well-being.

• A supportive and inclusive professional environment.

Working Hours: Standard working hours are likely around 40 hours per week, with flexibility offered through the hybrid work model, allowing for adjustments to accommodate project needs and personal life.

📝 Enhancement Note: The salary estimate is based on current market data for senior UX design roles in Norway, considering the cost of living and the specialized nature of tech consulting. Benefits are comprehensive, focusing on professional growth and employee well-being, which are key attractors for experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, specializing in digital transformation and modernizing large ecosystems. Tieto is a leading Nordic IT company.

Company Size: Tieto is a large, established technology company with over 170 consultants specifically in Norway, and significantly more globally. This size offers stability, resources, and a broad network.

Founded: Tieto has a long history in the tech industry, founded in 1968. This deep heritage suggests a stable, experienced, and forward-looking organization.

Team Structure:

• You will join a team of over 170 consultants in Norway within Tieto Tech Consulting.

• The UX team is part of a larger technology consulting unit, implying cross-functional collaboration with developers, project managers, and business analysts.

• The structure likely involves project-based teams, with opportunities to work with various internal experts and client stakeholders. Methodology:

• Emphasis on Design Thinking and user-centered design principles.

• Agile methodologies are core to project execution, ensuring flexibility and continuous improvement.

• A strong focus on converting insights into impactful solutions, indicating a data-driven and results-oriented approach.

• Collaborative work practices, encouraging knowledge sharing and mutual development.

Company Website: https://www.tieto.com/

📝 Enhancement Note: Tieto's position as a large Nordic tech company suggests a structured yet innovative environment. The emphasis on diversity and inclusion in their additional information highlights a commitment to a broad and equitable workplace culture. The consulting arm implies a dynamic, client-focused operational model.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer. This level implies significant autonomy, responsibility for leading design initiatives, mentoring junior team members, and influencing strategic design decisions for client projects. It's a role that bridges hands-on design work with strategic consulting.

Reporting Structure: You will likely report to a Design Lead or a Manager within the Tech Consulting division. Collaboration will be extensive with project managers, development teams, and client stakeholders.

Operations Impact: As a Senior UX Designer in a consulting role, your impact is direct: shaping user experiences for critical business systems, driving digital transformation for clients, and contributing to the success and efficiency of their operations through intuitive design. You will translate user needs into tangible business value.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like AI-driven design, accessibility, or service design for particular industries.

• Leadership: Progress into roles like Lead UX Designer, Design Manager, or Principal Consultant, overseeing larger projects or teams.

• Strategic Influence: Become a key advisor on digital strategy and user experience for Tieto's clients.

• Skill Development: Continuous learning through Tieto's provided courses, certifications, and exposure to diverse client projects.

📝 Enhancement Note: This role offers a clear path for career advancement within Tieto, moving from a senior individual contributor to a leadership or strategic advisory role. The consulting nature of the position provides exposure to a wide array of challenges and industries, accelerating learning and development.

🌐 Work Environment

Office Type: Hybrid work model, combining remote work with office presence. Tieto has offices, including a significant presence in Fornebu, which likely includes modern collaborative workspaces.

Office Location(s): Fornebu, Norway, is a primary location. Trondheim, Norway, is also mentioned as a possibility, suggesting flexibility in where candidates might be based within Norway.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on team collaboration suggest a workplace that facilitates both focused individual work and interactive team sessions. Expect modern meeting rooms equipped for hybrid collaboration.

• Tools and Technology: Access to industry-standard design tools like Figma, and potentially other AI-enhanced design software, will be available. The company's focus on technology implies a well-equipped IT infrastructure.

• Team Interaction: Opportunities for regular interaction with UX peers, developers, project managers, and client teams, both virtually and in person.

Work Schedule: While a standard 40-hour work week is typical, the hybrid model and consulting nature of the role may require some flexibility to meet project deadlines and client needs. This is balanced by the company's commitment to job satisfaction and work-life balance.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, offering flexibility. The mention of an on-site gym at Fornebu and support for external gym memberships highlights a focus on employee well-being, which is increasingly important for attracting and retaining talent in the tech sector.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess experience, skills, and alignment with the role's requirements.

• First Interview: Typically with a hiring manager or lead designer. Focus on your experience, design philosophy, problem-solving approach, and understanding of Design Thinking. Be prepared to discuss specific projects from your portfolio.

• Case Study/Design Challenge: You may be asked to complete a design exercise, either take-home or during an interview, to assess your practical skills in areas like problem definition, ideation, prototyping, or user testing.

• Team/Stakeholder Interviews: Interviews with potential colleagues and/or client representatives to evaluate collaboration style, communication skills, and cultural fit.

• Final Interview: May involve senior leadership to discuss strategic alignment and career aspirations.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest projects that best represent your skills and the requirements of this Senior UX role.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the solutions you created, and the impact or outcome. Use visuals effectively.

• Highlight Strategy: Emphasize how you translated insights into strategic design decisions and how your work aligned with business goals.

• Demonstrate Process: Show your thinking process, not just the final polished designs. Include wireframes, user flows, research findings, and iteration examples.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion times, increased user satisfaction scores).

• Tool Proficiency: Clearly indicate the tools you used, especially Figma and any AI tools.

Challenge Preparation:

• Understand the Brief: Carefully read and understand any design challenge prompt. Identify the core problem and constraints.

• Emphasize Process: Even if time is limited, outline your intended process (research, ideation, design, testing).

• Prioritize: Focus on the most critical aspects of the challenge based on the prompt.

• Communicate Assumptions: Clearly state any assumptions you make.

• Present Clearly: Prepare a concise and logical presentation of your solution, highlighting your rationale.

📝 Enhancement Note: The interview process will heavily rely on your portfolio to validate your practical skills and experience. Be prepared to articulate your design decisions and their impact, especially in a consulting context where client value is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly mentioned as a required tool, indicating its central role in design, prototyping, and collaboration. Proficiency in advanced features, component libraries, and collaborative workflows is expected.

• AI Design Tools: Experience with AI tools like Figma Make or similar is noted as a preference, suggesting an interest in leveraging AI for efficiency in tasks like content generation, design iteration, or user research analysis.

• Prototyping Tools: Beyond Figma, familiarity with dedicated prototyping tools might be beneficial, though Figma's capabilities often suffice.

Analytics & Reporting:

• User Research Platforms: Tools for conducting and analyzing user interviews, surveys, and usability tests (e.g., UserTesting.com, Optimal Workshop, Maze).

• Analytics Tools: Familiarity with web analytics tools (e.g., Google Analytics, Adobe Analytics) to understand user behavior and measure the impact of design changes is valuable.

• Data Visualization: Ability to interpret data and potentially create visualizations to support design decisions and communicate insights.

CRM & Automation:

• CRM Systems: While not directly a UX tool, understanding how user data is managed in CRM systems (e.g., Salesforce) can provide context for user journeys and personalization.

• Project Management Tools: Familiarity with agile project management tools like Jira or Asana for collaborating with development teams.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The mention of AI tools indicates that candidates who are exploring or already using AI in their design workflow will have an advantage. Understanding how design impacts broader business systems (like CRM and analytics) is a plus for consulting roles.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on delivering tangible outcomes and making a difference through design ("Fra innsikt til impact").

• Collaboration: Working closely with development teams, clients, and fellow consultants to achieve shared goals.

• Continuous Learning: Commitment to professional development, staying updated with new technologies and methodologies like AI in design.

• User-Centricity: Placing the user at the heart of all design decisions.

• Innovation: Encouraging new ideas and exploring modern technologies to create future solutions.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with developers, product managers, and business analysts in agile environments.

• Client Engagement: Proactively engaging with clients to understand their needs, present solutions, and gather feedback.

• Knowledge Sharing: A culture where consultants share expertise through faggrupper (special interest groups) and internal knowledge exchange.

• Constructive Feedback: An environment that encourages mutual challenge and feedback to improve solutions and individual skills.

📝 Enhancement Note: Tieto emphasizes an inclusive culture and encourages diversity. The "Fra innsikt til impact" tagline underscores a commitment to turning user understanding into concrete, valuable outcomes, which is a core value for any operations or design professional.

⚡ Challenges & Growth Opportunities

Challenges:

• Diverse Client Needs: Adapting design strategies and solutions to a wide range of client requirements, industries, and organizational maturity levels.

• Balancing Innovation with Legacy Systems: Integrating modern UX principles and technologies with existing, potentially complex, legacy systems.

• Driving Change: Effectively communicating the value of UX and design thinking to stakeholders who may have different priorities or levels of understanding.

• Keeping Pace with Technology: Continuously learning and integrating new tools and methodologies, such as AI in design, to maintain a competitive edge.

Learning & Development Opportunities:

• Access to Tieto's training programs: Courses and certifications to enhance UX, service design, and consulting skills.

• Exposure to diverse projects: Working on a variety of client engagements provides broad experience and the opportunity to tackle different challenges.

• Mentorship: Opportunities to learn from experienced senior designers and consultants within Tieto.

• Faggrupper (Special Interest Groups): Participation in groups focused on specific disciplines (e.g., UX, AI) for knowledge sharing and skill development.

📝 Enhancement Note: This role offers significant opportunities for growth due to the consulting environment, which exposes professionals to a wide array of challenges and industries. The company's investment in learning and development supports continuous skill enhancement, particularly in emerging areas like AI.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you translated complex user needs into an intuitive design. What was your process, and what was the outcome?" (Focus on Design Thinking, user research, and impact).

• "How do you approach facilitating design workshops with diverse stakeholders, including those who may be resistant to design thinking?" (Focus on communication, facilitation skills, and stakeholder management).

• "Imagine a client has a tight deadline and limited budget for a redesign. How would you prioritize UX efforts to deliver the most impact?" (Focus on pragmatic problem-solving, prioritization, and understanding business constraints).

• "How do you see AI impacting the future of UX design, and how have you incorporated AI tools into your workflow?" (Focus on forward-thinking, tool proficiency, and adaptability). Company & Culture Questions:

• "What interests you about Tieto Tech Consulting and this specific role?" (Research Tieto's recent projects, values, and their tech consulting offerings).

• "How do you contribute to a collaborative and inclusive team environment?" (Align your answer with Tieto's stated values of diversity and inclusion).

• "How do you measure the success of your UX designs?" (Discuss key metrics, ROI, and user satisfaction). Portfolio Presentation Strategy:

• Structure: For each project, clearly outline: Problem, Your Role, Process (Research, Ideation, Design, Testing), Solution, and Impact/Outcome.

• Visuals: Use high-quality screenshots, mockups, user flows, journey maps, and potentially short video clips of prototypes.

• Storytelling: Frame your projects as narratives of problem-solving and value creation.

• Engagement: Be ready for questions about your design choices, challenges encountered, and alternative approaches you considered.

📝 Enhancement Note: The interview process will assess your ability to not only design but also to consult, communicate, and deliver value within a client-facing context. Be prepared to discuss your experience with AI tools and how you see them shaping the future of UX.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the SmartRecruiters platform.

• Portfolio Customization: Ensure your portfolio highlights at least 3-5 key projects that demonstrate your end-to-end UX/Service Design process, problem-solving skills, and impact, with a strong emphasis on projects involving complex systems or strategic design.

• Resume Optimization: Tailor your resume to emphasize your 5+ years of experience, leadership in design projects, proficiency in Figma and Design Thinking, and experience with AI tools. Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your design process, rationale, and project outcomes. Prepare to discuss how you would approach client challenges and contribute to Tieto's consulting methodology.

• Company Research: Familiarize yourself with Tieto's services, their approach to tech consulting, and their commitment to diversity and inclusion. Understand the "Fra innsikt til impact" philosophy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.