Expression of Interest- User Experience (UX) Designer

📍 Job Overview

Job Title: Expression of Interest - User Experience (UX) Designer

Company: EY

Location: Auckland, New Zealand; Wellington, New Zealand

Job Type: Full-time

Category: Technology / Design / Consulting

Date Posted: 2026-04-22

Experience Level: 2-5 years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on designing and validating user experiences for enterprise web and mobile applications within the EY Grants Accelerator (EYGA) program, a key digital and cloud transformation initiative.

• The UX Designer will be instrumental in translating complex system architectures and platform constraints into intuitive, accessible, and user-centric interfaces for diverse user groups.

• This position requires a strong understanding of user research methodologies, design systems, and accessibility standards (WCAG) to ensure solutions are both functional and user-friendly.

• The role involves close collaboration with solution architects, developers, business analysts, and change teams to deliver end-to-end user experiences across interconnected systems.

📝 Enhancement Note: This is an "Expression of Interest" role, suggesting EY is proactively seeking candidates for potential future openings within the EYGA program. The focus on "discovery-led designs" and "platform-aware UX" indicates a need for adaptability and a deep understanding of how UX integrates with various technological platforms, particularly low-code and cloud-based solutions.

📈 Primary Responsibilities

• Design, customize, and optimize digital and cloud-based solutions within complex enterprise environments, ensuring user experience is paramount.

• Lead and contribute to discovery activities, including user interviews, workshops, observations, and usability testing to inform design decisions.

• Translate business and technical requirements into clear user journeys, interaction flows, wireframes, and interactive prototypes.

• Apply and extend client and program design systems, ensuring consistency, scalability, and adherence to accessibility standards (WCAG) across all digital products.

• Assess the usability of platform-native experiences, such as Microsoft Dynamics and Power Platform, and recommend pragmatic enhancements.

• Support design hand-off to development teams, providing clear documentation and QA support to ensure design intent is accurately implemented.

• Communicate UX rationale, insights, and design recommendations effectively to clients, internal stakeholders, and senior leadership.

• Contribute to building and enriching the internal EYGA UX practice, fostering relationships and knowledge sharing within the team.

• Partner with EYGA architects and delivery teams to ensure UX designs align holistically with solution architecture, platform constraints, and overarching program goals.

📝 Enhancement Note: The responsibilities highlight a full-lifecycle UX role, from initial research and concept development through to implementation support and continuous improvement. The emphasis on "platform-aware UX" and assessing "platform-native experiences" suggests a need for practical experience with specific enterprise platforms like Microsoft Power Platform and Dynamics.

🎓 Skills & Qualifications

Education:

Experience:

• 2+ years of experience in UX, interaction design, UI design, or usability-focused roles.

Required Skills:

• Strong ability to design user-centred interfaces that align with established design systems and enterprise standards.

• Experience analyzing complex requirements to identify user roles, permissions, and context-specific use cases.

• Practical experience conducting and synthesizing user research and usability testing.

• Confidence working with cross-disciplinary teams, including architecture, development, business analysis, and change management.

• Proficiency in design and prototyping tools such as Figma, Sketch, and/or Adobe design tools.

• Communication skills, with the ability to articulate design decisions clearly and credibly to diverse audiences.

Preferred Skills:

• Experience designing for low-code platforms, particularly Microsoft Power Apps.

• Understanding of CRM platforms, including assessing and improving Microsoft Dynamics user experiences.

• Experience designing data-heavy or workflow-driven interfaces for business or public-sector users.

• Understanding of native configuration of enterprise solutions and their customization possibilities.

• Familiarity with mobile platforms (iOS, Android) and enterprise systems like Microsoft Dynamics or Salesforce.

• Working knowledge of HTML, CSS, and JavaScript, and an understanding of how design decisions impact development, accessibility, and performance.

📝 Enhancement Note: The "2+ years of experience" aligns with an early-to-mid-career UX professional. The strong emphasis on Microsoft ecosystem tools (Power Apps, Dynamics) and broader enterprise platforms suggests candidates with experience in these areas will be highly competitive. The mention of "equivalent practical experience" for education implies a willingness to consider strong portfolios and demonstrated skills over formal degrees.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of projects that demonstrate a user-centred design process from discovery through to delivery.

• Include examples of how user research and usability testing informed design decisions and led to measurable improvements.

• Present case studies that highlight your ability to design for complex enterprise systems, including web and mobile applications.

• Demonstrate experience with design systems, accessibility standards (WCAG), and how you ensured consistency and usability across projects.

Process Documentation:

• Clearly articulate your UX design methodology, from initial problem definition and user research to wireframing, prototyping, and final design hand-off.

• Document your approach to translating complex business and technical requirements into intuitive user flows and interfaces.

• Illustrate how you applied design systems and accessibility principles throughout the design lifecycle.

• Provide examples of how you validated designs through user testing and iterated based on feedback.

• Showcase your experience working with specific enterprise platforms or low-code solutions, detailing any customization or enhancement efforts.

📝 Enhancement Note: For a UX role, a strong portfolio is critical. The requirements emphasize demonstrating a robust, user-focused process and practical application of design principles and tools within enterprise contexts, particularly those involving complex systems and specific platforms like Microsoft Power Apps and Dynamics.

💵 Compensation & Benefits

Salary Range:

• EY states they offer a competitive salary, open to negotiation based on skills and experience.

• Estimated Range for UX Designer (2-5 years experience) in Auckland/Wellington, New Zealand: NZD $75,000 - $110,000 per annum. This estimate is based on industry benchmarks for UX Designers with this experience level in major New Zealand cities, considering EY's standing as a global professional services firm.

Benefits:

• Career development opportunities with future-focused skills and world-class experiences.

• Flexible work arrangements to balance professional and personal life.

• A comprehensive benefits package including:

  • Yearly wellness incentive.
  • Access to an additional 8 weeks of flex leave per year.
  • 26 weeks of gender-neutral paid parental leave.

Working Hours:

• Standard full-time working hours are assumed, likely around 40 hours per week, with flexibility offered through hybrid work arrangements.

📝 Enhancement Note: While EY doesn't provide a specific salary, the provided estimate reflects typical compensation for this role and experience level in the specified New Zealand locations. The emphasis on "competitive salary" suggests it will align with market rates for experienced UX professionals. The benefits package highlights EY's commitment to employee well-being and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services (Consulting, Assurance, Tax, Transactions, Advisory). EY is a Big Four firm, operating globally with a significant presence in technology and digital transformation.

Company Size: EY is a massive global organization, with its New Zealand operations employing a substantial number of professionals across multiple service lines. The EYGA capability itself likely forms part of a larger digital transformation or technology consulting practice.

Founded: Ernst & Young was formed in 1989 through the merger of Ernst & Whinney and Arthur Young. The company has a long history of professional services and innovation.

Team Structure:

• The UX Designer will be part of the EY Grants Accelerator (EYGA) capability, which is described as a "multi-phase digital and cloud transformation programme."

• This role involves close collaboration with solution architects, developers, business analysts, and change management teams, indicating a cross-functional, project-based team structure.

Methodology:

• EYGA is positioned as a "streamlined, secure, and scalable solution" for grant administration, emphasizing efficiency, transparency, and data-driven decision-making.

• The UX approach for EYGA is "discovery-led," focusing on understanding user needs deeply before designing.

• There's an emphasis on "platform-aware UX," meaning designs must consider the constraints and capabilities of underlying platforms like low-code (Power Platform) and CRM (Dynamics).

• Design system alignment and accessibility (WCAG) are core methodological requirements, ensuring consistency and inclusivity.

Company Website: https://www.ey.com/en_nz

📝 Enhancement Note: EY's culture is typically characterized by a strong professional ethos, client focus, and commitment to continuous learning. Within the EYGA program, the culture is likely to be dynamic, project-driven, and collaborative, with a strong emphasis on digital innovation and problem-solving.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned for a UX Designer with 2-5 years of experience, representing an early-to-mid-career professional. It offers the opportunity to deepen expertise in enterprise UX, digital transformation, and specific platform design (Microsoft ecosystem).

Reporting Structure: The UX Designer will work closely with solution architects and delivery teams, likely reporting into a UX Lead or a Digital Transformation Program Manager within the EYGA capability. Contribution to building the "internal EYGA UX practice" suggests opportunities for mentorship and knowledge sharing.

Operations Impact: The UX Designer's impact is directly tied to the success of the EY Grants Accelerator solution. By ensuring an intuitive and efficient user experience, they will enhance client adoption, improve data-driven decision-making, maximize funding impact, and contribute to the overall success and scalability of EY's digital offerings in grant management.

Growth Opportunities:

• Specialization: Deepen expertise in enterprise UX, particularly within government/public sector grant management, and specialize in designing for Microsoft Power Platform and Dynamics.

• Leadership: Progress into senior UX designer roles, UX lead positions, or potentially management roles within the EYGA practice or broader EY digital consulting teams.

• Skill Development: Gain experience across multi-phase digital and cloud transformation programs, enhancing skills in solution architecture integration, agile methodologies, and stakeholder management.

• Cross-functional Exposure: Develop a broader understanding of business analysis, solution architecture, and change management through close collaboration.

📝 Enhancement Note: EY, as a large professional services firm, offers structured career paths and extensive learning and development resources. This role provides a solid foundation for growth within the specialized field of enterprise UX for transformation programs.

🌐 Work Environment

Office Type: EY operates with a hybrid work model, indicating a blend of remote work and in-office collaboration. The specific office locations are in Auckland and Wellington.

Office Location(s):

• Auckland: 1010, New Zealand

• Wellington: 6011, New Zealand

These are major business hubs, offering accessibility and professional working environments.

Workspace Context:

• The hybrid model allows for flexibility, enabling UX designers to conduct focused work remotely and engage in collaborative activities (workshops, design reviews, team meetings) in the office.

• EY offices are typically equipped with modern amenities and technology to support collaborative work and client engagements.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are expected, with the flexibility to manage work within a hybrid framework. This allows for balancing project demands with personal commitments, essential for sustained productivity and well-being.

📝 Enhancement Note: The hybrid model is a significant aspect of the work environment, offering a balance between the autonomy of remote work and the collaborative benefits of in-office presence. Candidates should be comfortable with this blended approach.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Resume and portfolio review to assess qualifications, experience, and alignment with role requirements.

• Technical/Skills Interview: Likely to involve discussions about UX methodologies, design process, problem-solving approaches, and specific tool proficiency (e.g., Figma). Candidates may be asked to walk through portfolio examples.

• Case Study/Design Challenge: A practical exercise to assess design thinking, problem-solving skills, and ability to translate requirements into design solutions. This could involve a take-home task or an in-session exercise.

• Team/Cultural Fit Interview: Discussion with potential team members and hiring managers to assess collaboration style, communication skills, and alignment with EY's values and the EYGA team's dynamics.

• Final Interview: Potentially with senior leadership to discuss strategic fit and overall suitability.

Portfolio Review Tips:

• Structure: Organize your portfolio logically, showcasing the end-to-end UX process for 2-3 key projects.

• Narrative: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions (and the rationale behind them), and the outcomes or impact.

• Visuals: Include high-fidelity mockups, wireframes, user flows, prototypes, and any relevant research artifacts (personas, journey maps).

• Platform Specifics: If possible, include examples of designing for enterprise platforms, low-code solutions, or applications with complex data/workflows.

• Accessibility: Explicitly mention how you incorporated accessibility standards (WCAG) into your designs.

• Conciseness: Be prepared to present your portfolio effectively and concisely, highlighting key aspects relevant to the EYGA role.

Challenge Preparation:

• Understand the Context: Research EYGA, its purpose (grant administration), and the types of users it serves. Consider the challenges of designing for enterprise and potentially public sector clients.

• Design Thinking Practice: Rehearse applying design thinking principles to solve a given problem, focusing on user needs, ideation, prototyping, and testing.

• Platform Awareness: Brush up on common enterprise platforms, especially Microsoft Power Platform and Dynamics, and consider their UX implications.

• Communication: Practice articulating your design decisions clearly and justifying them based on user research, best practices, and business goals.

📝 Enhancement Note: EY, as a large consulting firm, will likely have a structured interview process. A strong portfolio that clearly demonstrates a user-centric design process and proficiency with relevant tools and enterprise platforms is crucial. The "Expression of Interest" nature might mean the process is more exploratory initially.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly preferred), Sketch, Adobe Creative Suite (XD, Illustrator, Photoshop).

• User Research & Testing: Tools for conducting interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, Lookback, or internal EY tools).

• Collaboration & Documentation: Microsoft Teams, SharePoint, Confluence, Jira.

Analytics & Reporting:

CRM & Automation:

• Required/Preferred: Deep understanding and design experience within Microsoft Power Platform (Power Apps, Power Automate) and Microsoft Dynamics 365.

• Familiarity with other enterprise CRM systems like Salesforce is a plus.

📝 Enhancement Note: Proficiency in Figma is explicitly mentioned, making it a key requirement. Experience with the Microsoft ecosystem (Power Platform, Dynamics) is highly emphasized and crucial for this role, given the EYGA context.

👥 Team Culture & Values

Operations Values:

• Client Focus: Delivering value and innovative solutions to clients is paramount.

• Collaboration: Working effectively in cross-functional teams and building strong relationships.

• Excellence: Striving for high-quality outcomes and continuous improvement in processes and deliverables.

• Integrity: Upholding ethical standards and professional conduct.

• Innovation: Embracing new technologies and approaches to solve complex problems.

• Inclusiveness: Fostering a diverse and equitable environment where all individuals can thrive.

Collaboration Style:

• Highly collaborative, working closely with architects, developers, business analysts, and change teams throughout the project lifecycle.

• Emphasis on clear communication, proactive problem-solving, and shared ownership of project success.

• The development of an "internal EYGA UX practice" suggests a culture that values knowledge sharing, mentorship, and continuous learning among UX professionals.

📝 Enhancement Note: EY's stated values of inclusiveness, integrity, and excellence are central. Within the EYGA team, the collaboration style will be agile and results-oriented, focused on delivering complex digital transformation projects.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise Systems: Designing intuitive user experiences for complex, data-heavy enterprise applications with numerous interconnected systems.

• Platform Constraints: Balancing ideal UX solutions with the technical limitations and architectural constraints of specific platforms (e.g., low-code, cloud).

• Diverse User Needs: Catering to a wide range of user groups within grant administration, each with potentially different technical proficiencies and needs.

• Balancing Speed and Quality: Delivering high-quality UX within the fast-paced, multi-phase nature of digital transformation programs.

• Building Practice: Contributing to the establishment and growth of the EYGA UX practice, which involves defining processes and fostering a community.

Learning & Development Opportunities:

• Platform Expertise: Gaining in-depth experience designing for Microsoft Power Platform, Dynamics 365, and other enterprise cloud solutions.

• Transformation Program Exposure: Working on a significant digital and cloud transformation program, providing exposure to various facets of large-scale project delivery.

• Mentorship: Opportunities to learn from experienced solution architects, senior UX designers, and program leaders within EY.

• Professional Development: Access to EY's extensive learning resources, training programs, and potential for certifications relevant to UX, design systems, and enterprise platforms.

📝 Enhancement Note: The challenges are typical for enterprise UX roles within large transformation projects, offering significant learning opportunities for ambitious UX designers.

💡 Interview Preparation

Strategy Questions:

• On UX Process: "Describe your process for designing a complex enterprise web application, from initial concept to final hand-off. How do you incorporate user research and usability testing?" (Prepare to discuss your methodology and provide specific examples from your portfolio.)

• On Platform Design: "How would you approach designing a user experience for a grant application portal built on a low-code platform like Microsoft Power Apps? What are the key considerations?" (Focus on platform constraints, scalability, and user journeys.)

• On Collaboration: "How do you collaborate with solution architects and developers to ensure your UX designs are technically feasible and align with architectural goals?" (Highlight your communication and problem-solving skills.)

• On Accessibility: "What is your approach to ensuring designs meet WCAG accessibility standards? Can you provide an example of how you addressed accessibility in a past project?" (Be ready to discuss specific standards and implementation strategies.)

Company & Culture Questions:

• "What interests you about EY and the EY Grants Accelerator program specifically?" (Research EY's digital transformation initiatives and the EYGA solution.)

• "How do you contribute to building a positive and collaborative team environment?" (Share examples of your teamwork and communication style.)

Portfolio Presentation Strategy:

• Storytelling: Frame each portfolio piece as a narrative: the challenge, your role, the solution, and the impact.

• Process Focus: Clearly articulate how you arrived at your design decisions, not just what the final design looks like. Emphasize user-centricity and data-driven choices.

• EYGA Relevance: Tailor your presentation to highlight experiences most relevant to EYGA – enterprise applications, complex workflows, data management, and ideally, experience with Microsoft platforms.

• Conciseness & Clarity: Be prepared to present your key projects within a limited timeframe, focusing on the most impactful aspects. Use clear visuals and concise explanations.

📝 Enhancement Note: Expect questions that probe your understanding of enterprise UX challenges, your practical design process, and your ability to work within technical and architectural constraints, particularly related to the Microsoft ecosystem.

📌 Application Steps

To apply for this operations position:

• Submit your application through the EY careers portal via the provided URL.

• Portfolio Preparation: Curate your portfolio to prominently feature projects demonstrating enterprise UX design, user research, design system application, and experience with platforms like Microsoft Power Apps or Dynamics. Highlight your process and the impact of your designs.

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "UX Designer," "Interaction Design," "Figma," "Microsoft Power Platform," "Dynamics 365," "WCAG," and "enterprise applications." Quantify achievements where possible.

• Interview Practice: Prepare to walk through your portfolio with confidence, articulating your design process, rationale, and problem-solving skills. Practice answering common UX interview questions and prepare for potential design challenges.

• Company Research: Familiarize yourself with EY's services, particularly their digital transformation offerings and the EY Grants Accelerator program. Understand their values and culture, especially regarding collaboration and innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions. This role is an "Expression of Interest," so the application process may be ongoing or exploratory.