Ergonome IHM / UX H/F

📍 Job Overview

Job Title: Ergonome IHM / UX H/F

Company: Inetum

Location: Saint-Ouen, France

Job Type: Temps complet (Full-time)

Category: User Experience (UX) / Interface Design (UI) Operations

Date Posted: 2026-09-18

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• This role is focused on enhancing the user experience and interface design (IHM/UX) for internal banking applications, supporting a strategic client project within the banking sector.

• The position involves close collaboration with business and IT teams to gather user needs, design intuitive interfaces, and ensure consistency through a Design System.

• A key aspect is the creation and validation of complex interface mockups using industry-standard tools like Axure and Figma, with a strong emphasis on adhering to and contributing to the Design System.

• The role requires a deep understanding of ergonomic principles and cognitive psychology, specifically applied to the design and improvement of user interfaces for financial advisors.

📝 Enhancement Note: While the job title includes "UX," the description emphasizes "Ergonome IHM / UX" and explicitly states a preference for an "ergonome" profile over a pure UX/UI designer. This suggests a stronger focus on user-centered design principles, cognitive load, and task analysis rather than purely aesthetic UI design. The target audience is banking advisors using internal applications, indicating a need for efficient, task-oriented design.

📈 Primary Responsibilities

• Collaborate with business and IT teams to translate functional requirements into user-friendly interface designs for internal banking applications.

• Conduct user research, including needs analysis, user testing, and focus groups, to gather insights and validate design decisions.

• Produce detailed interface mockups and prototypes using Axure and Figma, ensuring alignment with the established Design System and its associated standards.

• Contribute to the development, implementation, and maintenance of the Design System library within Figma, ensuring its practical application and evolution.

• Act as a key contributor to the evolution of the design framework and the broader Design System, proposing improvements and new components.

• Participate in the validation phases of IHM (Human-Machine Interface) designs, ensuring they meet user needs and business objectives.

• Analyze user feedback and usage data to identify areas for improvement in existing interfaces and propose iterative enhancements.

• Document design specifications, user flows, and interaction patterns to ensure clear communication and implementation by development teams.

• Contribute to project planning by providing estimates and timelines for UI/UX design tasks and deliverables.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to design, focusing on both the creation of mockups and the strategic contribution to the Design System. The emphasis on "banking applications" and "internal advisors" suggests a need for efficiency and task-focused design, rather than purely consumer-facing aesthetics.

🎓 Skills & Qualifications

Education: A qualification in ergonomics or cognitive psychology is indispensable.

Experience: Confirmed experience in:

• Ergonomic design of Human-Machine Interfaces (IHM).

• Creation of complex interface mockups using Axure and Figma.

• User testing methodologies and user research practices.

• Design Systems (contribution, implementation, and adherence to standards). Required Skills:

• Expertise in Ergonomics and Cognitive Psychology principles applied to interface design.

• Proficiency in UI/UX design tools, specifically Axure and Figma.

• Experience in developing and maintaining Design Systems.

• Strong skills in user research methodologies, including user testing and focus groups.

• Ability to translate business and user needs into effective interface designs.

• Excellent analytical and problem-solving skills.

• Strong communication and interpersonal skills for effective collaboration with diverse teams.

• Familiarity with Agile development methodologies. Preferred Skills:

• Experience within the banking or financial services industry.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to better inform design decisions.

• Experience with accessibility standards (e.g., WCAG).

• Familiarity with other design and prototyping tools.

• Experience in guiding or mentoring junior designers.

📝 Enhancement Note: The explicit mention of "Profil plus 'ergonome' que UX/UI" strongly indicates that candidates with a background rooted in cognitive psychology and user-centered design principles will be prioritized over those with a primary focus on visual design or UI artistry. This means demonstrating a deep understanding of user behavior, task analysis, and cognitive load will be crucial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of at least two complex interface design projects, demonstrating a strong ergonomic foundation and user-centered approach.

• Examples of contributions to or creation of a Design System, detailing its structure, components, and implementation.

• Case studies detailing the process of user research, from needs analysis to validation through user testing, with clear outcomes and impact.

• Prototypes created using Axure and/or Figma, illustrating user flows, interaction design, and the application of design principles.

• Projects that highlight problem-solving through design, especially in complex application environments like banking. Process Documentation:

• Demonstrations of how user research findings were translated into design specifications.

• Examples of iterative design processes, showing how feedback and testing results informed design revisions.

• Documentation of Design System contribution, including proposals for new components or guidelines and their rationale.

• Workflow diagrams or user journey maps that illustrate the user's interaction with the designed interfaces.

📝 Enhancement Note: Given the emphasis on "ergonome" and "Design System," a portfolio that clearly articulates the process behind design decisions is paramount. Candidates should be prepared to walk through their rationale for specific design choices, how they incorporated user feedback, and how their work aligns with or enhances the Design System's goals. Quantifiable improvements where possible (e.g., reduction in task completion time, improved user satisfaction scores from testing) will significantly strengthen their application.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for experienced Ergonomists/UX Designers in the Île-de-France region, with 5-10 years of experience, the estimated annual gross salary range is €45,000 - €65,000. This range accounts for the specialized nature of the role, the required expertise in ergonomics and Design Systems, and the cost of living in the Paris metropolitan area.

Benefits:

• 27 days of paid leave + 10 RTT (Réduction du Temps de Travail) days.

• Meal vouchers (Tickets restaurant) valued at €9, with a 60% contribution from Inetum.

• Individualized career tracking with regular follow-ups with managers, technical leads, or project managers, in addition to annual and professional reviews.

• Unique and personalized integration program, including support, a referent, and team introductions to familiarize with group values.

• Flexible remote work agreement (up to 3 days per week, subject to client agreement).

• 70% reimbursement for public transport costs for professional travel.

• Advantageous training policy, covering technical, functional, testing, methodology, project management, and personal development.

• Regular agency events and team building activities (game nights, afterworks, etc.).

• Opportunities to share expertise through Techlunches, meetups, conferences, and school events.

Working Hours: Standard full-time working hours are assumed to be 40 hours per week, common in France for full-time employment, with flexibility offered through remote work agreements.

📝 Enhancement Note: The salary estimate is based on average compensation data for similar roles in the Île-de-France region, considering the specified experience level and the specialized skillset. The provided benefits are directly extracted from the job description and are presented with additional context relevant to operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Services and IT Consulting. Inetum operates across various sectors, but this specific role is within a project for a large banking client, implying a need for professionalism, data security awareness, and potentially adherence to financial industry regulations.

Company Size: 28,000+ employees globally. This indicates a large, established organization with structured processes, diverse project opportunities, and a significant presence in the IT consulting market.

Founded: Inetum has a history spanning over 30 years, positioning it as a mature and experienced player in the digital transformation space.

Team Structure:

• The role is part of an IHM team dedicated to designing and improving internal applications for a major banking client.

• This team likely works closely with business stakeholders within the bank and IT development teams.

• Collaboration will extend to the broader Inetum network, leveraging expertise in digital services and consulting. Methodology:

• Inetum emphasizes a client-centric approach, aiming for performance, innovation, and common good through digital solutions.

• The company focuses on four core business areas: Consulting, Technologies, Solutions (package implementation), and Software (editor activity), with strategic partnerships with major software vendors.

• Project work likely involves Agile methodologies, given the nature of software development and client-facing projects.

Company Website: https://www.inetum.com/

📝 Enhancement Note: Inetum's positioning as a European leader in digital services, combined with its strategic partnerships and focus on specific business areas, suggests a dynamic environment that values expertise and client-focused delivery. The banking client context implies a need for robust, secure, and efficient solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced specialist, likely mid-to-senior level, given the 5-10 years of experience requirement and the need for confirmed expertise in ergonomics, IHM, and Design Systems. The responsibilities suggest a level of autonomy and contribution to strategic design frameworks.

Reporting Structure: The Ergonome IHM / UX will support the IHM team and likely report to an IHM team lead, a project manager, or a design lead within the Inetum consulting structure, while working closely with client stakeholders.

Operations Impact: The role directly impacts the efficiency and user satisfaction of internal banking applications used by financial advisors. By improving interfaces, this role contributes to better advisor productivity, reduced errors, and enhanced client service delivery, thereby having an indirect but significant impact on the bank's operational performance and revenue.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of ergonomics, UX research, or Design System architecture.

• Leadership: Transition into a lead UX/Ergonomics role, managing a team or a larger design initiative.

• Cross-Functional: Move into related roles such as Product Management, UX Strategy, or broader IT consulting, leveraging acquired domain knowledge.

• Client-Side: Potential opportunities to move into similar roles directly within the client's organization or other large client accounts.

• Mentorship: Opportunity to mentor junior designers and contribute to Inetum's knowledge sharing initiatives.

📝 Enhancement Note: The growth opportunities are framed within the context of a large IT consulting firm, offering diverse career paths. The emphasis on "individualized career tracking" suggests that Inetum actively supports professional development and helps employees align their growth with business needs and personal aspirations.

🌐 Work Environment

Office Type: The role is described as Hybrid, with an agreement for flexible remote work up to 3 days per week. This implies a mix of on-site work, likely at the client's premises in Île-de-France or Inetum offices, and remote work.

Office Location(s): Saint-Ouen, Île-de-France, France. This location is within the Paris metropolitan area, offering good accessibility and proximity to business hubs.

Workspace Context:

• The work environment is collaborative, requiring close interaction with business teams, IT teams, and potentially other designers within the IHM team.

• Access to standard design tools (Axure, Figma) and potentially other project management and communication platforms will be provided.

• The hybrid model allows for focused individual work remotely and collaborative sessions or client-facing meetings on-site.

Work Schedule: Standard full-time hours (assumed 40 hours/week) with the flexibility of a hybrid work arrangement, allowing for a balance between professional responsibilities and personal life.

📝 Enhancement Note: The hybrid nature of the role, with a clear allowance for remote work, is a significant aspect for work-life balance. The Saint-Ouen location places the role within a major economic hub, offering professional opportunities and good connectivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: An interview with a recruiter to assess basic qualifications, experience alignment, and cultural fit.

• Project/Commercial Interview: An interview with the project director or commercial lead to discuss project specifics, technical skills, and client-facing capabilities.

• Portfolio Presentation: Candidates will likely be asked to present their portfolio, showcasing relevant projects and detailing their design process, problem-solving approach, and impact.

• Technical/Ergonomic Assessment: Potential for a more in-depth discussion or a practical exercise related to ergonomics, UI design, or Design System principles.

• Final Feedback: A prompt follow-up and feedback session.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process, from initial research and problem definition to ideation, prototyping, testing, and iteration. Highlight how you applied ergonomic principles.

• Showcase Design System Contribution: If you have experience with Design Systems, detail your role in its creation, implementation, or evolution. Show examples of how you maintained consistency and contributed to its guidelines.

• Quantify Impact: Where possible, provide metrics or qualitative feedback demonstrating the positive impact of your designs (e.g., improved task completion rates, user satisfaction scores, reduced errors).

• Tool Proficiency: Demonstrate your mastery of Axure and Figma, explaining why you chose specific tools for certain tasks.

• Banking Context: If you have banking or financial services experience, highlight it and explain how your UX/Ergonomics approach addresses the specific challenges of this industry.

Challenge Preparation:

• Be prepared to discuss common UX challenges in enterprise applications and how you would approach them.

• Consider how you would integrate a Design System into an existing, potentially complex, application ecosystem.

• Think about how you would gather and leverage user feedback in a hybrid or remote setting.

• Practice articulating your design rationale clearly and concisely, anticipating questions about your choices.

📝 Enhancement Note: The interview process appears to be structured to assess both technical skills and client-facing abilities. The portfolio review is critical, and candidates should prepare to discuss their work in detail, emphasizing their ergonomic expertise and Design System contributions.

🛠 Tools & Technology Stack

Primary Tools:

• Axure: For creating complex, interactive wireframes and prototypes, particularly for detailed user flows and functional specifications.

• Figma: For interface design, high-fidelity mockups, and critically, for contributing to and maintaining the Design System library.

• User Research Tools: Potentially tools for conducting user testing, surveys, and data analysis (specifics not mentioned, but common for this role).

Analytics & Reporting:

• While not explicitly mentioned, experience with analytics tools that can inform UX decisions (e.g., understanding user behavior on applications) would be beneficial. CRM & Automation:

• Not directly relevant to this role's core responsibilities, but understanding how IHM/UX impacts CRM or other business application efficiency could be a plus.

📝 Enhancement Note: Axure and Figma are explicitly called out as essential tools. Proficiency in both, particularly Figma for Design System work, is a must-have. Candidates should be ready to discuss their experience and preferred workflows with these tools.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A strong focus on understanding and meeting client needs, particularly within the banking sector, emphasizing performance and reliability.

• Innovation: Driving digital transformation and proposing new solutions to enhance user experience and business outcomes.

• Collaboration: Working effectively in cross-functional teams, sharing knowledge, and fostering a supportive team environment.

• Expertise & Quality: Commitment to delivering high-quality work based on solid ergonomic principles and best practices in design.

• Inclusivity: Inetum's commitment to open positions to individuals with disabilities is a key cultural indicator.

Collaboration Style:

• The role requires close collaboration with business stakeholders to gather requirements and validate designs, and with IT teams for implementation.

• A "force de proposition" (proactive, proposing ideas) attitude is valued, especially regarding the Design System's evolution.

• The hybrid work model necessitates clear communication and proactive engagement to maintain team cohesion and project momentum.

📝 Enhancement Note: The culture appears to be a blend of professional consulting rigor (client focus, quality) and an innovative, collaborative spirit, with a strong emphasis on technical expertise in digital services. The "ergonome" profile suggests a culture that values user empathy and data-driven decision-making.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Effectively translating diverse user needs and business objectives into cohesive and functional interface designs within the banking context.

• Design System Adoption & Evolution: Ensuring consistent application of the Design System across various applications and driving its adoption and continuous improvement.

• Client-Specific Requirements: Adapting designs to meet the specific, potentially legacy, systems and requirements of a large banking client.

• Hybrid Work Coordination: Maintaining seamless collaboration and communication within the team and with the client in a hybrid work environment.

• Fast-Paced Project Environment: Delivering high-quality design work within project timelines, especially given the "Démarrage ASAP" and "Prèavis long (>1 mois) non compatible" indicators.

Learning & Development Opportunities:

• Design System Mastery: Becoming an expert in Design System architecture, management, and best practices.

• Banking Domain Expertise: Deepening understanding of the financial services industry and its unique UX challenges.

• Advanced UX Research Techniques: Exploring and applying more sophisticated user research and testing methodologies.

• Leadership and Mentorship: Opportunities to lead design initiatives or mentor junior team members.

• Inetum Training Programs: Access to a wide range of training and certifications offered by Inetum.

📝 Enhancement Note: The primary challenges revolve around the practical application of design principles within a specific industry context and the management of design systems. The growth opportunities are robust, leveraging Inetum's structure to foster specialization and leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex interface you designed for an enterprise application. What were the ergonomic challenges, and how did you address them using Axure/Figma?"

• "How would you approach integrating a new component into an existing Design System, considering potential resistance from development teams or designers?"

• "Walk us through your process for conducting user testing for an internal banking application. What metrics would you prioritize?"

• "Imagine you need to design a new feature for a banking advisor's application. What are the first steps you would take, and who would you involve?" Company & Culture Questions:

• "What interests you about working for Inetum, and specifically on this banking client project?"

• "How do you stay updated on the latest trends in ergonomics and UX design, especially within enterprise software?"

• "Describe a time you had to collaborate with cross-functional teams (e.g., business, IT) to achieve a design goal. What was your approach?"

• "How do you ensure your designs are inclusive and accessible to all users?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the problem, your role, the process you followed (emphasizing ergonomics and research), your design solutions, and the outcomes.

• Highlight Design System Work: Dedicate specific slides or sections to showcase your contributions to Design Systems, explaining the rationale behind your design choices and how you ensured consistency.

• Demonstrate Tool Proficiency: Be ready to discuss your workflows in Axure and Figma, and how you leverage their features to create effective prototypes and manage design assets.

• Focus on Ergonomics: For every design decision, be prepared to explain the ergonomic reasoning behind it – how it reduces cognitive load, improves efficiency, or enhances user satisfaction.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of ergonomic principles, practical application of design tools, and the ability to articulate design rationale clearly. Case studies should highlight problem-solving and user-centricity.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided SmartRecruiters link.

• Tailor Your Resume: Highlight specific experience in ergonomics, IHM/UX design, Axure, Figma, and Design Systems. Quantify achievements where possible and use keywords from the job description.

• Curate Your Portfolio: Select 2-3 strong projects that best showcase your ergonomic design process, Design System contributions, and user research methodologies. Ensure it's easily navigable and clearly explains your role and impact.

• Prepare Your Presentation: Practice presenting your portfolio, focusing on your design process, problem-solving approach, and how you applied ergonomic principles. Be ready to discuss your work in detail.

• Research Inetum and the Banking Sector: Understand Inetum's digital service offerings and strategic focus. Familiarize yourself with common UX challenges in enterprise banking applications.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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