Environmental Services EVS Supervisor - UI Health EVS

📍 Job Overview

Job Title: Environmental Services EVS Supervisor - UI Health EVS

Company: Aramark

Location: Chicago, IL

Job Type: Full-Time

Category: Operations Management / Facilities Management

Date Posted: 2026-06-19

Experience Level: Mid-Level (2-5 years management experience)

Remote Status: On-site

🚀 Role Summary

• Oversee and direct the daily operations of Environmental Services (EVS) within a healthcare facility, ensuring the highest standards of cleanliness, safety, and sanitation.

• Implement and manage facility solutions and operational plans to meet and exceed client expectations and contractual obligations.

• Drive team performance through effective leadership, talent development, and performance management, fostering a culture of service excellence.

• Manage operational budgets, P&L statements, and cost controls, with a focus on labor, supply, and inventory to achieve financial targets.

• Ensure adherence to all safety and sanitation protocols, including the proper use of Personal Protective Equipment (PPE), within the EVS department.

📝 Enhancement Note: This role is in the healthcare sector, specifically within Environmental Services at UI Health, managed by Aramark. The focus is on operational leadership for facility cleanliness and safety, requiring a blend of management, financial oversight, and client relations skills. The "WEST" and "STAR" references suggest a customer service and sales methodology framework used by Aramark.

📈 Primary Responsibilities

• Model key leadership behaviors, prioritizing safety, quality, and service excellence for employees, clients, and consumers within the UI Health facility.

• Reward and recognize employee contributions, fostering a positive and productive work environment.

• Identify, recruit, and develop top talent within the EVS team, ensuring continuous skill enhancement and career progression.

• Conduct regular team management meetings to communicate objectives, discuss performance, and align on operational strategies.

• Enforce and uphold stringent safety and sanitation standards across all EVS operations, aligning with healthcare regulations and Aramark best practices.

• Establish and maintain strong, collaborative relationships with UI Health clients, understanding their needs and providing regular operational updates.

• Apply the STAR selling model during client interactions to effectively communicate operational progress and value.

• Facilitate and support new business development and client retention initiatives through exceptional service delivery.

• Build revenue by optimizing operational efficiency and managing the departmental budget, including diligent cost controls for labor, supplies, and inventory.

• Ensure the accurate completion and maintenance of P&L statements, taking ownership of delivering client and company financial targets.

• Embrace and utilize all Aramark standard processes and systems, eliminating the need for custom or manual reports to ensure data integrity and efficiency.

• Understand and analyze key performance metrics, data trends, order patterns, and inventory levels, educating the team on levers to improve operational margins.

• Create tangible value through efficient operations, implementing appropriate cost controls, and proactive profit management.

📝 Enhancement Note: The responsibilities emphasize a proactive approach to operational management, client satisfaction, and financial stewardship within a healthcare setting. The mention of "WEST" and "STAR" suggests specific Aramark methodologies that candidates should be prepared to discuss. The requirement to eliminate custom reports indicates a strong emphasis on using standardized company systems.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or equivalent experience in a relevant field. Experience:

• Minimum of 3 years of progressive experience in Environmental Services or a related facilities management role.

• Up to 2 years of experience in a direct supervisory or management capacity. Required Skills:

• Proven leadership and team management capabilities, with experience in motivating and developing staff.

• Strong understanding of safety and sanitation standards, particularly within a healthcare or similar regulated environment.

• Proficiency in budget management and P&L oversight, including cost control strategies for labor, supplies, and inventory.

• Excellent client relationship management and communication skills, with the ability to articulate operational value and address concerns effectively.

• Experience in operational planning and execution, ensuring efficient workflow and service delivery.

• Ability to analyze performance metrics, interpret data trends, and implement strategies for margin improvement.

• Knowledge of inventory control principles and supply chain management.

• Familiarity with safety protocols and the use of Personal Protective Equipment (PPE). Preferred Skills:

• Experience specifically within a hospital or healthcare environmental services department.

• Familiarity with Aramark's operational methodologies, such as WEST and STAR.

• Experience with facility management software and enterprise resource planning (ERP) systems.

• Knowledge of Lean or Six Sigma principles for process optimization.

• Certification in EVS or healthcare facility management.

📝 Enhancement Note: The qualifications clearly indicate a need for hands-on management experience combined with financial acumen and a strong grasp of healthcare-specific EVS operations. The "equivalent experience" clause for the degree suggests flexibility for candidates with extensive relevant work history.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Documented examples of successfully implemented EVS operational improvements that led to measurable gains in cleanliness, safety, or efficiency.

• Case studies showcasing effective budget management, including cost reduction initiatives and P&L performance within a previous role.

• Evidence of implementing and enforcing safety and sanitation protocols, detailing the process and outcomes.

• Examples of client management strategies and the successful resolution of client concerns or issues.

• Demonstrations of team leadership, including talent development programs or initiatives that improved employee performance or retention. Process Documentation:

• Workflow designs for key EVS functions (e.g., daily cleaning schedules, deep cleaning protocols, waste management, infection control procedures).

• Documentation of training programs developed or implemented for EVS staff, focusing on skill enhancement and compliance.

• Records of performance tracking and reporting methodologies used to monitor EVS team efficiency and client satisfaction.

• Examples of process optimization projects undertaken to reduce costs, improve service quality, or enhance safety.

📝 Enhancement Note: For an EVS Supervisor role, a portfolio should highlight practical application of management skills, financial responsibility, and adherence to strict operational standards. Emphasis should be placed on quantifiable results and documented processes that demonstrate problem-solving and efficiency improvements within an EVS context.

💵 Compensation & Benefits

Salary Range:

• The hourly rate for this position is fixed at $25.00 per hour. Benefits:

• Comprehensive medical, dental, and vision insurance plans.

• Work/life resources to support employee well-being.

• Retirement savings plan, including a 401(k) option.

• Paid time off, such as parental leave.

• Disability coverage to provide financial support during periods of incapacitation.

• Additional benefits may be available based on eligibility, location, and legal requirements. Working Hours:

• Standard full-time working hours are assumed to be approximately 40 hours per week, common for supervisory roles. Flexibility may be required to meet the operational needs of a healthcare facility, potentially including evenings, weekends, or holidays, though not explicitly stated.

📝 Enhancement Note: The salary is explicitly stated as $25.00 per hour. The benefits package is comprehensive, typical for a large organization like Aramark, and includes standard healthcare, retirement, and leave provisions. The working hours are not precisely defined but are generally understood to be full-time for a supervisory role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Food and Facilities Management Services, with a significant presence in Healthcare.

Company Size: Aramark operates globally, employing tens of thousands of individuals, indicating a large, established corporate structure. This size offers stability and structured career paths but may also mean more formalized processes.

Founded: Aramark was founded in 1960. Its long history suggests a well-established operational framework and a deep understanding of the industries it serves.

Team Structure:

• The EVS Supervisor will likely lead a team of Environmental Services Technicians and potentially other support staff within the UI Health facility.

• The reporting structure will typically involve reporting to a higher-level EVS Manager or a Facility Director responsible for the overall account management at UI Health.

• Cross-functional collaboration will be essential, involving close coordination with hospital administration, nursing staff, facilities maintenance, and other departments to ensure seamless operations and patient safety. Methodology:

• Aramark emphasizes data-driven decision-making, using performance metrics and analytics to drive operational improvements and financial performance.

• Workflow planning and optimization are core to their service delivery model, aiming for efficiency and consistency across all accounts.

• Automation and efficiency practices are encouraged to streamline operations, reduce costs, and enhance service quality, aligning with the directive to eliminate custom reports.

Company Website: http://www.aramarkcareers.com

📝 Enhancement Note: Aramark's culture is described as "rooted in service and united by our purpose." As a large, established company, expect a structured environment with clear processes and a focus on operational excellence, especially in the demanding healthcare sector. Collaboration and data utilization are likely key components of their operational approach.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level supervisory role, bridging individual contributor experience with management responsibilities. It requires practical operational knowledge combined with the ability to lead and develop a team.

Reporting Structure: The EVS Supervisor typically reports to an EVS Manager or a broader Facilities Director. This position serves as a critical link between frontline staff and senior management, ensuring operational directives are effectively implemented.

Operations Impact: The EVS Supervisor directly impacts patient safety, satisfaction, and the overall operational efficiency of the healthcare facility. Their role is crucial in maintaining a clean, safe, and compliant environment, which is fundamental to patient care and hospital reputation.

Growth Opportunities:

• Operations Skill Advancement: Potential to move into roles such as EVS Manager, Account Manager, or specialized EVS roles focusing on infection control or project management.

• Leadership Development: Opportunities to hone leadership skills through managing larger teams, handling more complex accounts, and participating in leadership training programs offered by Aramark.

• Industry Specialization: Deepen expertise in healthcare EVS, potentially leading to certifications and recognition within the healthcare facilities management sector.

📝 Enhancement Note: This role offers a solid foundation for a career in operations management, particularly within the specialized field of healthcare facilities. Growth typically involves increased scope of responsibility, larger teams, and potentially broader geographical or account management duties.

🌐 Work Environment

Office Type: The role is based on-site within the UI Health facility. This is not a remote position.

Office Location(s): Chicago, Illinois, with specific operations occurring within the UI Health campus.

Workspace Context:

• The EVS Supervisor will spend time in various areas of the hospital, including administrative offices, operational workspaces for EVS staff, and directly within patient care areas, labs, and public spaces.

• Access to standard office equipment, EVS-specific cleaning tools and machinery, and potentially specialized healthcare sanitation equipment will be provided.

• Frequent interaction with EVS team members, hospital staff (nurses, doctors, administrators), and potentially patients or visitors will be a daily occurrence.

Work Schedule: While a standard 40-hour work week is typical, the nature of healthcare operations often requires flexibility. The EVS Supervisor may need to work extended hours, evenings, weekends, or holidays to ensure continuous coverage and address emergent needs within the facility.

📝 Enhancement Note: This is a hands-on, on-site role requiring physical presence and adaptability to a dynamic hospital environment. The work involves direct interaction with staff and the physical spaces requiring EVS services.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will likely conduct an initial phone screen to assess basic qualifications, experience, and interest.

• Hiring Manager Interview: A more in-depth interview with the hiring manager (likely an EVS Manager or Director) to discuss operational experience, leadership style, problem-solving abilities, and understanding of healthcare EVS. Be prepared to discuss your approach to safety, sanitation, team management, and budget control.

• Portfolio Review: Candidates may be asked to present specific examples from their portfolio, detailing their contributions to process improvements, cost savings, or team development. Focus on quantifiable results.

• On-Site Assessment/Final Interview: This may involve a tour of relevant EVS areas, meeting key stakeholders, or a final interview with senior leadership to assess cultural fit and strategic alignment.

Portfolio Review Tips:

• Quantify Achievements: For any process improvement or cost-saving initiative, provide specific numbers (e.g., "reduced supply costs by 15%," "improved staff retention by 10%," "decreased patient room cleaning time by 5 minutes").

• Showcase Problem-Solving: Use the STAR method (Situation, Task, Action, Result) to structure your examples, particularly for challenges related to EVS operations, team performance, or client issues.

• Highlight Leadership: Include examples of how you've mentored, trained, or developed team members, and how this positively impacted the team or operations.

• Demonstrate EVS Knowledge: Ensure your portfolio reflects a strong understanding of healthcare EVS standards, infection control, and safety protocols.

Challenge Preparation:

• Scenario-Based Questions: Be ready to answer hypothetical questions about managing difficult employees, responding to a sanitation emergency, or addressing a client complaint.

• Budget Management Scenarios: Prepare to discuss how you would manage a budget, identify cost-saving opportunities, or address budget shortfalls.

• Process Improvement Ideas: Think about potential EVS improvements you might suggest for a hospital setting, focusing on efficiency, sustainability, or patient experience.

📝 Enhancement Note: The application process will likely focus on practical experience, leadership capabilities, and a clear understanding of healthcare EVS operations. A well-prepared portfolio that demonstrates quantifiable achievements and problem-solving skills will be a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• EVS Equipment: Industrial cleaning machinery, floor scrubbers, carpet cleaners, specialized disinfection equipment, waste management systems.

• PPE: Gloves, masks, gowns, eye protection, etc.

• Communication Tools: Radios, mobile phones, internal messaging systems for team coordination.

Analytics & Reporting:

• Aramark Standard Systems: Expect to utilize Aramark's proprietary systems for reporting, inventory management, and P&L tracking. The job description specifically mentions eliminating custom reports, indicating a reliance on standardized software.

• Microsoft Office Suite: Proficiency in Excel for data analysis, reporting, and budget tracking; Word for documentation; and PowerPoint for presentations.

CRM & Automation:

• While not explicitly a CRM role, client management and service delivery may involve aspects of customer relationship management.

• Automation is encouraged for efficiency, potentially involving scheduling software or workflow management tools, though specific systems are not listed beyond Aramark's proprietary platforms.

📝 Enhancement Note: The emphasis is on utilizing Aramark's established systems rather than introducing new ones. Proficiency in standard office software, particularly Excel for data and financial analysis, is crucial. Familiarity with EVS-specific equipment and safety protocols is also paramount.

👥 Team Culture & Values

Operations Values:

• Service Excellence: A core value, driving the commitment to providing high-quality services to clients and consumers, especially critical in healthcare.

• Integrity: Upholding ethical standards in all operations, financial dealings, and client interactions.

• Teamwork: Fostering a collaborative environment where employees support each other to achieve common goals.

• Accountability: Taking ownership of responsibilities, performance metrics, and financial targets.

• Innovation & Efficiency: Encouraging the adoption of best practices and new methods to improve operational performance and cost-effectiveness.

Collaboration Style:

• Cross-Functional Integration: EVS operations must be seamlessly integrated with other hospital departments to ensure patient safety and operational continuity. This requires strong communication and cooperation with clinical and administrative staff.

• Process Review & Feedback: A culture that encourages regular review of EVS processes and provides mechanisms for feedback from staff, clients, and other stakeholders to drive continuous improvement.

• Knowledge Sharing: Promoting the sharing of best practices, operational insights, and training techniques among EVS team members to elevate the overall skill level and consistency of service.

📝 Enhancement Note: Aramark's culture is geared towards service delivery and operational efficiency. In a healthcare setting, this translates to a strong emphasis on patient safety, compliance, and client satisfaction, supported by a collaborative and accountable team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Teams: Leading a team with varied skill sets, experience levels, and motivations requires strong interpersonal and motivational skills.

• Balancing Client Needs and Operational Constraints: Ensuring client expectations are met while adhering to strict budgets, safety regulations, and operational limitations.

• Maintaining High Standards in a Demanding Environment: The constant need for impeccable cleanliness and safety in a healthcare setting, where infections can spread rapidly, presents a significant challenge.

• Adapting to Healthcare Regulations: Keeping abreast of evolving healthcare regulations and standards related to sanitation and infection control.

Learning & Development Opportunities:

• Operations Skill Advancement: Training and development programs focused on advanced EVS techniques, infection control, waste management, and facility operations.

• Industry Certifications: Support for obtaining relevant certifications such as Certified Healthcare Environmental Services Professional (CHESP) or similar credentials.

• Mentorship and Leadership Training: Opportunities to be mentored by senior operations leaders and participate in leadership development programs to prepare for advancement within Aramark.

📝 Enhancement Note: This role presents opportunities to tackle complex operational challenges in a critical industry, fostering resilience and expertise. The growth path is well-defined, with clear avenues for skill enhancement and career progression within Aramark's extensive network.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to ensuring consistent sanitation and safety standards in a healthcare EVS department." (Focus on protocols, training, and auditing.)

• "How would you manage a team of EVS technicians to maximize productivity and maintain morale?" (Discuss leadership style, performance management, and recognition.)

• "Walk me through how you would develop and manage an operational budget for an EVS department, including cost control measures." (Prepare to discuss P&L, labor costs, supply management, and ROI.) Company & Culture Questions:

• "What do you know about Aramark and UI Health, and why are you a good fit for this EVS Supervisor role?" (Research Aramark's mission and values, and UI Health's services.)

• "How do you ensure effective communication and collaboration with other hospital departments, such as nursing?" (Highlight your experience with cross-functional teamwork and stakeholder management.)

• "Describe a time you had to implement a new process or system. What was your approach and what were the results?" (Focus on change management and driving adoption.) Portfolio Presentation Strategy:

• Focus on Impact: When presenting portfolio examples, emphasize the quantifiable results and the positive impact on safety, efficiency, client satisfaction, or financial performance.

• Structured Storytelling: Use the STAR method to clearly articulate the situation, your role, the actions you took, and the specific, measurable results.

• Demonstrate EVS Expertise: Ensure your examples showcase a deep understanding of healthcare EVS, infection control, and regulatory compliance.

• Highlight Leadership: Show how your leadership contributed to team success, staff development, and operational excellence.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of healthcare EVS operations, effective leadership, financial management, and Aramark's service-oriented culture. Be ready to provide concrete examples of your past successes.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Aramark Careers portal link provided.

• Customize Your Resume: Tailor your resume to highlight experience in EVS, healthcare facilities management, team supervision, budget management, and adherence to safety/sanitation standards. Use keywords from the job description and any relevant Aramark terminology you've researched.

• Prepare Your Portfolio: Gather specific examples of your achievements in process improvement, cost savings, team leadership, and client satisfaction. Quantify your successes whenever possible and structure them using the STAR method.

• Practice Interview Responses: Rehearse answers to common interview questions related to leadership, operations management, problem-solving, and healthcare EVS. Be ready to discuss your portfolio items in detail.

• Research Aramark and UI Health: Understand Aramark's mission, values, and operational approach, and research UI Health's services and priorities to demonstrate your alignment and interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---